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DR. AHMED FAWZY Lecturer Hospitality Management Department Faculty of Tourism and Hotel Management - Helwan University Mobile: 0166 736 140 E-Mail: ahmedfawzy3000@hotmail.com DATE OF BIRTH

01-08-1973

ADDRESS

1297, 4th District, Zone 6, 6th October City Giza - Egypt

EDUCATION 2000 – 2006

Ph.D. in Hospitality Management (selection criteria for business events on cruise ships) - The Manchester Metropolitan University – Manchester- United Kingdom

1997-1998

Pre-Doctorate Diploma in Hotel Management – Faculty of Tourism and Hotel Management – Helwan University

1995.1997

M.Sc. in Front Office Operations - Helwan University Faculty of Tourism and Hotel Management – Cairo

1989.1993

B.Sc. in Hotel Management (Excellent Honours)University of Helwan - Faculty of Tourism and Hotel Management- Cairo

1988-1989

British secondary education (GCE)

ACADEMIC/TEACHING EXPERIENCE 2006- present Lecturer at the Hotel Management Department - Faculty of Tourism and Hotel Management - Helwan University Visiting lecturer at a number of other hospitality educational establishments such as: - Hegaz High Institute for Tourism and Hotels - Ahram Canadian University - Alson High Institute for Tourism and Hotels - Sheraton High Institute for Tourism and Hotels Supervision of Master and Ph.D. degrees in Hotel Management 2000-2004

Delivered hospitality management units to undergraduates and postgraduates at the Manchester Metropolitan University-United Kingdom in addition to business planning and strategic marketing at Helwan University.

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1995.2000

Assisted in teaching a number of hospitality management subjects to undergraduates at the Faculty of Tourism and Hotel Management - Helwan University

HR EXPERIENCE •

Participated in a wide range of consulting assignments, providing human resource support services and undertaking organization development projects.

•

Conducted several training sessions on various topics, some of which are:

Business etiquette Business problem solving Business writing Conducting meetings Customer service skills Effective communication Effective presentations Effective time management Hospitality management Interviewing skills Leadership and management Marketing your products Motivating employees Negotiating skills

Personal selling Selling over the phone Teamwork

PLACES WHERE I CONDUCTED TRAINING - American Academy for Training Courses - National Bank of Egypt - Gemsa petroleum company - Arab Society for Business Administration - Global Centre for Human Investment - Police Academy - Bernasos Stationery Company - American University in Cairo - Al Ahram Beverages Company

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CONSULTANCY WORK 2008 Assessed applications in the field of Tourism and Hospitality Management as part of the US Community College Initiative Programme established by the Binational Fulbright Commission in Egypt. 2005

Assessed the service quality in a number of international restaurant chains such as McDonalds and Burger King.

INTERNATIONAL CERTIFICATES ILM Management The Introductory Certificate in Line Management from the Institute of Leadership and Management (ILM) in the United Kingdom Research Methods

Research Methods’ Certificate from Metropolitan University – United Kingdom

the

Manchester

Professional Development

The Professional Development Certificate for Hospitality Managers from International Development Ireland (IDI)

CONFERENCE PARTICIPATION April 2003 The CHME conference - Sheffield Hallam University- UK September 2001

Symposium on events’ professionals - Intercontinental Hotel London

April 2001

The CHME conference - South Bank University - London

ACADEMIC PUBLICATIONS TEXTBOOKS Fawzy, A. (2007). The Hospitality Industry: An Introduction. El Amal Press. Fawzy, A. (2008). Hotel Front Office: An Introduction. El Amal Press. JOURNAL ARTICLES Fawzy, A. (2010) "Business Travellers' Accommodation Selection", International Journal of Hospitality and Tourism Administration, Accepted June 2008. Fawzy, A. & Abu Samra, Y. (2008), "A Conceptual Model for Understanding Associations' Site Selection Processes: An Organisational Buyer Behaviour Perspective", Journal of Convention and Event Tourism, 9(2), 119-136.

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Fawzy, A. (2008), “Site Selection Criteria for Meetings on Cruise Ships: The view of Corporate Meeting Planners”, Journal of Convention and Event Tourism, 9(1), 81-94. Fawzy, A. (2001), “The Potential for Corporate Meetings on Nile cruises”, Hospitality Review, 3 (3), 52-5. CONFERENCE PAPERS Fawzy, A. (2003), “The 5Ds Double Impact Model: Your Bridge to Gaps’ Detecting, Handling and Eliminating”, Conference Proceedings of the 12th Annual CHME Hospitality Research Conference, Sheffield: Sheffield Hallam University, April, 22-36. TRAINING IN HOTELS 1992 (Summer) Front office trainee at Le Meridien Hotel in Cairo 1991 (Summer)

Food and beverage service trainee at the Ramses Hilton Hotel in Cairo

1990 (Summer)

Kitchen trainee at Helnan Shepheard Hotel in Cairo

OTHER WORK EXPERIENCE 2008 Interviewed on a face-to-face basis candidates applying for jobs in areas embracing customer service and marketing. 2007-present

Academic consultant for postgraduate hotel management students - Faculty of Tourism and Hotel Management – Helwan University

2006- present

Quality Controller and Hotel Management Department Coordinator – QAAP (Quality Assurance and Accreditation Project) – Helwan University Head of the Scout Committee – Faculty of Tourism and Hotel Management – Helwan University

2004- 2005

Assisted in setting up the job centre for students at the Manchester Metropolitan University – United kingdom

2000-2006

Planned and organized several educational events at the Manchester Metropolitan University including open days, seminars and visit days

1998-1999

Manager of the Faculty of Tourism and Hotel Management Hotel - Helwan University

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OTHER QUALIFICATIONS FLDP I hold a number of certificates as part of the Faculty of Leadership and Development Program encompassing: « Structure of University Scientific Programs », « Credit Hours », « Use of Technology in Teaching», « Evaluation of teaching » and « Quality Assurance and Accreditation». Languages

Fluent in English, Spanish and French

SPSS

Competent in using the SPSS software for data analysis

Computer Skills

Competent in using Microsoft Word, Excel, Publisher, Power Point and Dreamweaver

LEISURE INTERESTS Squash, Tennis, Gym, Football, Swimming, Reading

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Dr. Ahmed Fawzy CV  

Dr. Ahmed Fawzy CV