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Company Profile


We see our role as that of the important event logistics facilitator, co-ordinator and administrator. We are proud of our past achievements and are delighted to have participated in so many successful events. Turners Conferences look forward to working with you on your prestigious event.


INDEX INDEX

About 4 Why 5 Services: - Professional Conference Organising 6 - Professional Secretariat Services 9 - Exhibition Manangement 10 - Destination Manangement 11 Credentials 12 Events 13 References 15 Structure 16 Contact 18

Page | www.turnersconferences.co.za

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ABOUT ABOUT

Turners Conferences & Conventions (Pty) Ltd was formed in 1994 to cater for the developing events industry in South Africa and has gone on to become one of the leading event management companies in the country. We provide professional services at international standards to a wide spectrum of clients.

Broad-based Black Economic Empowerment Turners Conferences is committed to progressively increasing our contribution to the objectives of the Country’s Broad-based Black Economic Empowerment programme. Turners Conferences will be focusing on specific areas which will maximise our objectives in this regard.

Turners Conferences & Conventions (Pty) Ltd is a member of The Turner Group of Companies which comprises Shipping and Logistics companies, XL Turners Travel, and a professional secretariat company.

These include: • • • •

Enterprise Development Socio Economic Development Skills Development Preferential Procurement

Our aim is to provide customers with comprehensive solutions for their conferences and events. Drawing on our experience, resources, and technology we are able to offer cost effective solutions. Our one-stop service allows us to streamline processes for events of any size, reducing challenges and ensuring success for our clients. Turners Conferences has proven capable of managing events of between 20 and 10 000 people. We cater for conferences, trade exhibitions, incentives and other volume related gatherings. Our expert logistics management allows us to take care of the administrative and operational processes of the event, leaving the client to attend to the business content of the event.

Page | www.turnersconferences.co.za

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WHY WHY

Strength

Flexibility

The strength of Turners Conferences can be attributed to the quality and experience of the members of the team. Most of our personnel have been with us since inception and their wealth of knowledge of the products and industry and dedication to the client enhances any event.

Our range of services is so comprehensive that we have found some of our clients prefer to utilise only a portion of them. We therefore offer a modular package where you can choose what you want us to assist you with and what you prefer to do yourself.

Turners Conferences work on a project management basis with an overall event coordinator who has a number of project managers reporting to him/her. This formula has proved successful and we find that specialists in crucial areas are vital to the overall success.

Whether you take our one stop shop service or individual module facility, you can be assured of the same quality service and dedication to providing a professional solution.

As part of The Turner Group we are able to call on the expertise of our colleagues broadening, and giving strength to our scope of services.

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SERVICES SERVICES

Professional Conference Organising Over the past two decades we have gained a tremendous amount of experience in the rapidly growing conference industry and we bring our expertise and experience to every project we undertake. Assistance with Bids • Liaison with the local organisation to establish details of the event • Preparation of bid document • Travel to assist and support with presentation of bid

Scouting Parties • • • •

Invite international committee to visit South Africa to view facilities Inspect venues, facilities and infrastructure Meet appropriate officials and event suppliers Sample accommodation, tours and cuisine

Venue Liaison • • • •

Establish requirements in terms of facilities, services and functions Provide liaison with marketing, operational and catering co-ordinators Advice on financial arrangements Protocol, security and public relations

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SERVICES SERVICES

Professional Conference Organising Registration • • • • • • • • • • • •

Design and supply of registration procedures, forms and badges Online web registration facilities Computers for the registration process Accreditation on site Design and distribution of conference bags Preparation and distribution of forms All stationery Database structure, reporting and management Receipt of delegate forms and responses thereto Registration finance handling and controls Messaging facilities Other services as may be appropriate

Meetings • • • • • • •

Set up of meeting rooms and seating layouts Arrange audio visual and other IT requirements Structure programmes, breaks and session types Speaker care programme and orientation service Database record of venue, rooms, speakers, chairmen Human resource co-ordination Signage

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SERVICES SERVICES

Professional Conference Organising Abstracts • • • • • • • •

Design and preparation of call for abstracts Abstract example, guidelines, submission forms Receipt, recording and forwarding of papers Database management Refereeing process and approval management Integration into program Coding and Printing Turners speaker care program

Social Events • • • • • • • • • •

Ascertain requirements, type of function, theme, age group and budget Source venues as appropriate Entertainment Lighting, layout, décor, presentations and speeches Catering Signage, invitations and printing Seating arrangements and table setting services Human resources Transport Sports and recreational options

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SERVICES SERVICES

Professional Secretariat Services Our experienced team of dedicated staff using our purpose designed information technology, along with trusted systems are able to offer a full association secretariat service. What we offer: • • • • • • • • •

Office resources and facilities Experienced personnel Database development and management Membership control and updates Collection of membership dues Communication with members via email and website Website development Financial management Meeting and conference management

The Advantages of having a Professional Secretariat: • • • • • • • • •

Professional image to members – instils confidence Efficiency through cost and time saving Control over your membership data Income through membership fees Quality newsletters and notice to accurate addresses Your website is kept up to date and attracts members and sponsors Relief from day to day administration We take responsibility and are accountable Consistency – we do not rotate like committees do

Page | www.turnersconferences.co.za

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SERVICES SERVICES Exhibition Management Trade and industry exhibitions have become an integral part of conference events and we are able to undertake research, offer advice, and provide the planning and management to ensure a successful exhibition event for both the delegates and exhibitors. • • • • • • • • • • • •

Ascertain size and historical statistics Assist with budget and pricing of stands/booths Appoint exhibition stand building company Prepare exhibition layout plans and updates Invitations to exhibit Exhibitor manuals Database structure and management Venue liaison and services Freight forwarding and clearing, and storage sub-contracting Supplier appointments for furniture, plants etc. Finance handling Registration and controls

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SERVICES SERVICES

Destination Management We provide destination management services, based on expert local knowledge of any given destination. By acting as purchasing consortia, we can provide preferential rates based on the buying power we have with our preferred suppliers. Meet & Greet Your guests will be met by friendly, helpful staff who will ensure they are directed to their transport without unnecessary delays. Transportation Our efficient service will ensure your guests are transported safely, getting them to their destination with ease. Accommodation Our experience, and buying power within the industry ensures the most suitable accommodation at the best rates. Supplementary Services We are well-known at convention centres, with established relationships, ensuring you a start to finish peace of mind experience.

Exhibition Support Trade and industry exhibitions have become an integral part of conference events. We are able to undertake research, offer advice and provide the planning and management to ensure a successful exhibition. Tours Many delegates will be first-time visitors to the host city. This is an ideal opportunity for them to get to enjoy the sites and attractions on offer. We can tailor-make tours and excursions to suit any budget and itinerary. Social Events Meticulous planning, attention to detail and excellent service delivery, allows us to create something unforgettable. Travel Agency Our professional local and international affiliations and prominent position in the travel industry allows XL Turners Travel to offer competitive pricing on all airline-related services.

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CREDENTIALS CREDENTIALS

Turners Conferences is a member of or affiliated to the following national and international organisations:

International Congress & Convention Association

South African Association for the Conference Industry

Federation for the Hospitality Industry of South Africa

South African Tourism Services Association

Association of Southern African Travel Agents

International Air Transport Association

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EVENTS EVENTS

We are pleased to mention below, some of the prestigious events that we have managed or participated in since 1998. Year 2017 2017 2017 2017 2017 2017 2017 2017 2017 2017 2017 2016 2016 2016 2016 2016 2016 2016 2016

Event Name Royal College of Obstetricians and Gynaecologist World Congress Higher Education Aids Pre-Conference South African Aids Conference International Neuropsychological Society Mid-Year Congress South African Urogynaecology Association Conference South African Sugar Technologists Association Annual Congress South African Association of Food Science and Technology Biennial Congress Global Evidence Summit 2017 Agricultural Economics Association of SA Congress Pan African Philosophy Conference XL Travel Group Conference South African Renal Congress South African Society of Travel Medicine Congress International Congress of the International Radiation Protection Association International Conference on Community Psychology Aesthetic Medicine Congress of South Africa International Urogynecological Association Annual Meeting SA Violence Conference South Africa Sugar Technologist Association Annual Congress

Location

Delegates

Cape Town

2300

Durban Durban

3000 2500

Cape Town

320

Durban

70

Durban

600

Cape Town

598

Cape Town Durban Durban Johannesburg Cape Town Port Elizabeth

1300 291 1500 500 500 300

Cape Town

1000

Durban Pretoria

600 600

Cape Town

1000

Johannesburg

400

Durban

550

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EVENTS EVENTS

Please visit our website for an up-to-date event listing.

Year

Event Name

2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 2014 2014 2014 2014 2014 2014 2014

Location

Delegates

CFR World Wide Alliance Meeting

Cape Town

40

World Congress on Nephrology 9th Aesthetic Medicine Congress of South Africa International Neuropsychological Society Mid-Year Congress 7th South African Aids Conference 3rd International Association for the Social Sciences and Humanities in HIV Conference

Cape Town Pretoria

5000 600

Cape Town

320

Durban

800

Durban

450

Durban

3000

Durban

600

Durban

291

Durban

450

Johannesburg

200

Rustenburg

500

Pretoria Durban Durban Durban Johannesburg Durban

600 3000 350 500 25 1200

Baptist World Congress South Africa Sugar Technologist Association Annual Congress Agricultural Economics Association of SA Congress South African Association of Food Science and Technology Biennial Congress and Exhibition South African Transplant Society Annual Congress Annual Congress of the South African Society of Anaesthesiologists 8th Aesthetic Medicine Congress of South Africa 25th International Union of Architects World Congress South African Medical Association Conference South African Society of Travel Medicine Congress TB Alliance Annual Meeting 4th South African TB Conference

Page | 14 www.turnersconferences.co.za


REFERENCES REFERENCES SORGHUM CONFERENCE 2018

PRIVATE PROPERTY 2016

Now the conference is over I would like to express my thanks again to the Turners Team. You did a great job. Hope you got some rest over the weekend – Dr Janet Taylor

Turners Conferences assisted Private Property with the travel and conference arrangements for the recent international Property Portal Summit which was hosted in South Africa for the first time. Thanks to their efficient services and expert advice, our delegates’ travel in South Africa was seamless; and despite difficult logistics and demanding expectations, the Turners team rose to the challenge. I would not hesitate to refer them as an outstanding conference solution – Kerry Nell

NRF SCIENCE FOR SOCIETY 2018 I would like to extend our heartfelt gratitude for your assistance and support in organising a successful NRF Science for Society Lecture. Your service is top class and it was really a pleasure to work with you all – Lerato Mpetshwa

SUPRA HEALTHCARE Bruce Rumble has played a pivotal role in arranging and organizing two of our corporate functions viz. International Aids Conference in Durban, and our Sales Conference in the Drakensberg. We are very pleased with the quality and efficiency of service and customer care that Turners Conferences provide, therefore, we will continue to support them for future conferences and special events – Ganas Gulabram

SASTA 2015 As the Conference Organising Chair, I particularly enjoyed working with Gill Slaughter and her team. They made every effort to understand our unique needs and delivered on what was required timeously. I also commend Turners for the professionalism and cool heads when it came to dealing with hiccups during the 2015 SASTA Congress. The SASTA COC is looking forward to the continued partnership with Turners Conferences and to the successful hosting of the 2016 and 2017 SASTA Congresses – Dr Sumita Ramgareeb

SASREG 2015 RCOG 2017 First of all my sincere congratulations for the wonderful job you have done. Everything was top class, the conference, social events, and also the extra tour you booked for us. We thoroughly enjoyed it, and we certainly plan to come back, to enjoy your lovely country again – Bart Fauser

I have no hesitation in recommending Turners Conferences, there are several Professional Conference Organising Companies in South Africa but I am convinced that Turners Conferences is the best choice – Dr Paul Le Roux

Page | 15 www.turnersconferences.co.za


STRUCTURE STRUCTURE

Operations Director

General Manager

Financial Manager

Branch Manager

Branch Manager

Durban

Durban

Cape Town

Bookkeeper

Bookkeeper

Project Manager

Project Manager

Project Manager

Project Manager

Project Manager

Project Manager

Durban

Durban

Scientific Program

Registration

Accommodation

Exhibition

DMC

FPD

Accounts

Conference

Conference

Conference

Assistant

Consultant

Consultant

Consultant

Temporary

Temporary

Temporary

Temporary

Temporary

Temporary

Temporary

Temporary

Staff

Staff

Staff

Staff

Staff

Staff

Staff

Staff

Page | 16 www.turnersconferences.co.za


NOTES NOTES

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CONTACT CONTACT

Durban Office Turners House 38 Jonsson Lane Durban PO Box 1935 Durban 4000

Telephone:+27 31 368 8000 Facsimile: +27 31 368 6623 Cape Town Contact Telephone: +27 83 284 8592

Email: info@turnersconferences.co.za Website: www.turnersconferences.co.za Twitter: @turnersconfer

Page | 18 www.turnersconferences.co.za


Turners Shipping is one of South Africa’s top Local and International Freight Management and Logistics Companies

Turners Forwarding, with our worldwide network partners, is able to provide logistics services to and from any global location.

Turners Trade Finance offers selected Clientele International Trade Finance Facilities

Turners Warehouse provide for both bonded and general storage and handling facilities thoughout South Africa

Turners Training Academy was established to maximise personal motivation and operational skills

Turners Conferences is a leading Professional Conference and Event Management Company

Turners Secretariat provides a full house secretariat function for Professional Associations and Societies

The Turners Destination Management Company offers a comprehensive range of services to PCO’s

Turners Travel is one of South Africa’s most recognised Travel Management Companies

www.turners.co.za www.turners.co.za


Professional Conference Organising Professional Secretariat Services

Exhibition Management Destination Management

Turners Conferences - Company Profile  

Professional Conference & Event Organiser

Turners Conferences - Company Profile  

Professional Conference & Event Organiser

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