2014 edition
The GOLDEN Guide...it’s worth its weight
DEALING WITH CONCERNS
Age UK Northumberland Advocacy Service 0845 140 0088 or 077207 40988
Comments, Compliments and
www.ageuk.org.uk/northumberland/ Countywide, confidential, free service for over 50s who would like help to FYQSFTT UIFJS WJFXT BDDFTT TFSWJDFT and have their rights upheld. Service includes Money Go Round project supporting people suffering financial abuse or scams etc. Also the 'JSTU 4UPQ QSPKFDU PGGFST BEWPDBDZ GPS people around housing and social care options.
Complaints Team
See also page 66 Advice
If things go wrong speak directly to the people providing your service, which is often the best way to resolve problems. If you need help to do this ask a family member or friend or see below for more assistance Adult Social Care Services,
01670 628888 Contact the team to compliment, complain or share concerns about your services. You can also write to Adult Services and Housing Group Comments, Compliments and $PNQMBJOUT '3&&1045 3-59 -#96 4)#4 $PVOUZ )BMM .PSQFUI /& %&' /P stamp required)
Healthwatch Northumberland, 03332 408 468 www.healthwatchnorthumberland. co.uk A network of local people and groups who influence change and improvement in health and social services in Northumberland. Get in touch to join. Northumbria Healthcare Adult Social Care Forums 01670 629029 A range of forums meet regularly across the county to discuss community health and social care services, and how to make the most of life! Contact as above for details and to get involved. See ad on inside front cover
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