Impact Report - Second Half of 2017

Page 1


Triple Hurricane Response The past several months produced some of the most challenging disaster responses in the history of Heart to Heart International. Hurricanes Harvey, Irma and Maria presented significant and unique challenges for those affected, as well for the disaster response teams, volunteers, donors and staff who supported those needs. These multiple and back-to-back disasters required extraordinary efforts that stretched and strengthened Heart to Heart International. HHI responded quickly and many times we were first to arrive. We sent humanitarian aid and disaster response teams into areas where no one else had ventured. Everyone played an important part in making this happen. Thank you to everyone who volunteered, donated and/or supported Heart to Heart International. Staff and Volunteers

Please follow us on social media or

HHI Maximizes Your Donation in 2017 We gain extra value through partner programs.

Received $112 million in donated medical & humanitarian aid (avg. $100 million)

Worldwide shipping donated by FedEx 10,249 individuals volunteered a total of 40,681 hours this year (2016: 6,195 individual volunteers)

90,000 hygiene kits have been shipped this year

HHI operates on an administration budget of less than 2% 98% goes to programs and services

Domestic | 2nd Half of 2017 • Hurricane Harvey Response & Recovery By the time Hurricane Harvey made landfall in Rockport, Texas, as a Category 4 storm, a HHI team was already in place, assessing the needs and areas in which we could be of the most help. The team started seeing patients and delivering aid from the Mobile Medical Unit (MMU) before the rains had slowed. With most area hospitals closed, or not fully functioning, the Mobile Medical Unit served a critical need in helping get the community hygiene supplies and medical aid. HHI staff and volunteers saw 253 patients and administered 326 tetanus vaccines over the nine days the MMU was stationed in Victoria, Texas. Once the initial phase of emergency disaster response concluded, rotating teams of medical volunteers started working to bolster the capabilities of three different clinics in the Houston area (Christ Clinic, Casa el Buen Samaritano, and TOMAGWA HealthCare Ministries) as their

patient loads increased and in some cases doubled after the flooding. Teams also found local community members who have already stepped up to serve their community and helped their efforts by providing patient care and flu and tetanus vaccines. At many of these outreach events, HHI volunteers not only served physical and medical needs, but also served as a support to people who were overwhelmed or felt forgotten. One teenage girl came to an event complaining of an upset stomach, but an HHI doctor recognized signs of suicidal thoughts and was able to refer her to a counselor for treatment. Another woman returned to an HHI event on the second day, not needing medical care, but wanting a shoulder to cry on after she’d received a FEMA rejection letter. Throughout the time HHI was in Texas, we provided care to these people and almost 3,000 others who desperately needed it and plan to continue supporting the clinics with some laboratory services and staffing.

HHI sent more than $950,000 worth of hygiene kits, comfort kits, medicines, medical supplies and water to the Harvey relief effort. Full report at

Domestic | 2nd Half of 2017 • Hurricane Irma Response Big Pine Key island in Florida was widely acknowledged to have taken the brunt of Hurricane Irma’s Category 4 damage, and HHI team members were the first medical responders there or anywhere in the lower Keys. The team began seeing patients in the Mobile Medical Unit in Big Pine Key before the main highway had even completely reopened. The HHI team continued seeing patients in the area for the next two weeks. Team members went into the communities to find people who needed help but couldn't reach the MMU. HHI coordinated with officials and other aid organizations who referred patients to HHI when they needed medical aid. HHI coordinated multiple vaccination clinics, including one for members of the Monroe County Sherriff's department.

Product Shipments / Hurricane Relief HHI shipped $2.6 million of medical and humanitarian aid throughout the hurricane response. FedEx donated shipping to help HHI deliver medicines, medical supplies, food, water and hygiene kits to Texas, Florida, Haiti, Puerto Rico, St Lucia, Antigua and Dominica.



24,425 Disaster 51%




PowrServ 35%


Domestic | 2nd Half of 2017 • Hurricane Maria Response & Recovery Heart to Heart International responded to the devastation of Hurricane Maria in Puerto Rico without hesitation and with an unparalleled determination to reach those whom others would not. The response started just 3 days after Maria left the island when HHI’s advance team traveled by helicopter from Port-auPrince, Haiti, and immediately began work in the emergency room of a hospital in Caguas, Puerto Rico. We were the first aid workers to arrive there. Shortly after, more teams arrived by any means possible, including via donated passage aboard a cruise ship, and HHI began moving west into the mountains, maneuvering around landslides, fallen trees and downed power lines to provide medical care to communities no other help was reaching. In addition to medical professionals from across the United

States volunteering with HHI, an unprecedented government approval enabled HHI to bring in a 10-person team of doctors, nurses and logistics personnel from Haiti to aid in the relief effort. The team had connected through HHI-Haiti, spoke Spanish and knew the Caribbean culture. These Haitians had experienced the pain of living through disasters and wanted to be the ones giving aid instead of receiving it. Through networking with church and community leaders, government officials and health administrators in many mountain towns, including Jayuya, Utuado and Adjuntas, HHI teams treated hundreds of patients a day who were isolated from the rest of the island through lack of communication, health limitations or inaccessibility. Also working along the southeast coast, our teams held mobile clinics, providing vaccinations and medical care at shelters, churches, schools and community centers. They went to the homes of people trapped and unable to leave, administering care door-to-door. Heart to Heart International has treated more than 3,300 Puerto Ricans since the start of the response, and plans are in development to continue our work in Puerto Rico through supporting and strengthening community health programs. Full report at

Global Product Distribution HHI’s Operations Hub has shipped over $91 million worth of medicine and supplies to help in 38 countries, including the United States as of year to date - December 2017.


Shipped Medical Aid

531 Shipments



Worldwide shipping provided by FedEx.

International Disasters • Canada Wildfires 2017 was officially declared the worst wildfire season on record for British Columbia, Canada. HHI sent two pallets of Johnson & Johnson hygiene kits and blanket kits to the Ashcroft Indian Band, one pallet to the Ashcroft Food Bank and one pallet to the Lake Country Food Bank.

• Mexico Earthquake In response to the Mexico earthquake, Ready Relief Boxes were sent to HHI partner Nazarene Compassionate Ministries. Ready Relief Boxes contain the medicines and medical supplies to treat thousands of patients.

Domestic Disaster • California Wildfires HHI shipped urgently needed hygiene kits to the victims of the California wildfires. Many residents were displaced after fires ripped through neighborhoods in October.


Build a Kit. Change a Life. PowrServ offers unique philanthropic teambuilding events that engage participants with the hands-on activity of assembling hygiene kits to meet the needs of people impacted by crisis or disaster. PowrServ can help you make a difference in the lives of people around the world. 90,000 hygiene kits have been shipped this year. Visit us at to sign your group up today!

Gift Options You shop. Amazon gives.

Stock • Monthly Giving • Vehicles For more information, please go to:


Highest rating of 4 stars for 9 consecutive years.

Million Dollar Partners Gift In Kind Product Donations

25th Anniversary Celebration

Come join us for a night of Celebration! • Awards • Milestones • Future Celebrating 25 years of humanitarian service in 130 countries, shipping over $1.5 billion in aid & logging 1.1 million volunteer hours.

Order tickets or packages at:


of every dollar you contribute directly supports programs


Every unrestricted dollar you contribute frees up to an additional $25 in grants, donated medicines and supplies.

Delivered Aid Over 25 years

13250 West 98th Street • Lenexa, KS • 66215 (913) 764-5200 •