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How to Lead your Team “The Registered Nurse as Middle Manager” The Registered Nurse is responsible to ensure that care services are delivered as per organisational policy and that the individuals delivering the care meet their obligations to both the Resident and the organisation. Dealing with difficult people is a day to day concern. Productive time is lost dealing with difficult individuals on an ongoing basis and this leads to detrimental effects on workplace culture and causes additional stress in what can be a very demanding role. The aim of the workshop is to provide the information required to instill confidence to deal with these … shall we say interesting individuals.

Who Should


16 March 2010 0900 - 1630

Where: Kepnock Grove Retirement Centre Administration Building Jocumson Street, Bundaberg QLD 4670 Cost:



ttend? Registered Nu rses who are responsible to en shift, that care sure, on their is delivered as pe the care plan a nd that staff m r eet organisationa l expectation regarding beh aviour, compli anc to policy direc tion, and custo e mer service standa rds.

Please register at least 5 days prior to the workshop to secure your place.

Call our office to Register 07 4152 3772 Health Services Evolution PO Box 3348 Bundaberg Q 4670 P: 07 4152 3772 F: 4152 4771 E: W:

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