The Hartman Promise by Hartman Income REIT

Promise The Hartman

Facilitating a safe and adaptable return to the office.

The Hartman Promise | Facilitating a safe and adaptable return to the office.

The Challenges We’ll Face Together The COVID-19 pandemic has been unprecedented in the history of the global economy and the workplace. Seemingly overnight, our world was turned upside down as millions of workers were forced to adjust to a new normal. The global pandemic has shown humanity’s resiliency and adaptability as workers have banded together to accomplish their goals in new, innovative ways. With that shining light comes renewed hope that we can soon reconnect with our colleagues in a collaborative and intimate social setting. As the workforce continues to transition in waves back to the office, we must learn from the challenges faced and adapt our workplaces to be better prepared for similar challenges in the future. First and foremost, we must ensure that employees return to a safe environment designed with public health top of mind. This is critical in maintaining trust between building owners, tenants and their employees who may be understandably anxious about potential exposure to invisible contagions. However, with proper space planning, new sanitation technologies, and effective health and safety protocols in place, we can all return to the office with peace of mind.

We can all return to the office with peace of mind .

The Hartman Promise | Facilitating a safe and adaptable return to the office.

Four Key Considerations for Returning to the Office 1.

Government Recommendations Understanding the government recommendations, then ensuring re-entry plan aligns with the latest CDC, WHO, state, and local guidelines.

Health and Safety Measures Understanding the cleaning protocols, social distancing, common area regulations, and other safety measures the building owner has put in place determines whether they are sufficient to facilitate a safe return.

Occupier Action Plans Determining the optimal space reconfiguration to promote social distancing is an employer’s first decision and then deciding how many employees should be allowed in the space is a significant first step to returning to the office.

Employee Sentiment Employee sentiment should be evaluated, including overall confidence in the health, safety, and well-being strategy that has been developed.

We will ensure our re-entry plan aligns with the latest guidelines.

The Hartman Promise | Facilitating a safe and adaptable return to the office.

A New Set of Priorities & Considerations Companies have a new set of priorities and considerations when assessing where they conduct business going forward. Office buildings are:

• Prioritizing the health and wellness of employees, tenants, and visitors: More frequent cleaning and disinfection of commonly touched surfaces are here to stay.

• Ensuring workspaces are safe, resilient, and adaptable: Office buildings of the future will require innovative technologies to prevent the spread of pathogens.

• Monitoring the latest health guidelines for continuous improvement: The latest pandemic has taught us we need to have an iterative approach to be better prepared in the future.

• Reconsidering property and workplace operations: Owners of office buildings have updated their operational strategies to meet tenants’ new expectations and tenants have conformed to frequently adjusted guidelines and government mandates.

• Focusing, managing, and implementing the process of re-entry: Optimal solutions vary based on the organization, most strategies have included staggered return plans and flex schedules to health and safety protocols.

• Respecting health and wellness: Instead of having employees “push through” an illness in the office, self-quarantining and contact tracing will likely continue long after the pandemic.

We are respecting health and wellness.

The Hartman Promise | Facilitating a safe and adaptable return to the office.

Action Plans for Facilitating a Safe and Adaptable Return to the Office Create

a multi-phase return:

• Identify who will return to the office immediately and who will return later by gathering employee feedback and segmenting high-risk employees.

• Create separation between teams returning to the office. • Create different shifts to allow for more social distancing.

Verify

that the landlord has appropriate cleaning measures in place:

• An effective cleaning plan includes cleaning of bathrooms three times a day, cleaning common areas three times a day, having hand sanitizer stands throughout the building, and having disinfectant readily available.

• Communicate the building owners’ protocols to your employees so they understand the new expectations and how they can help keep their fellow tenants safe.

Identify opportunities for office reconfiguration: • Redesign office floorplans to create more private offices and rearrange furniture to allow for social distancing.

• Repurpose underutilized areas such as meeting rooms, cafes, and other common areas for employee workstations to achieve de-densification.

Leverage

new technology:

• Building owners are leveraging technology to enhance safety protocols. Examples include touchless access points and Bi-Polar Ionization Systems through the HVAC which can remove viruses such as the coronavirus, influenza, H1N1, E. Coli and others.

The Hartman Promise | Facilitating a safe and adaptable return to the office.

Hartman’s Promise on Adaptability As we adapt to changing circumstances, Hartman is committed to providing tenants with the necessary tools to reconfigure their office spaces to meet health guidelines. This includes providing more space per employee, adding separation between workstations, repurposing common areas for additional workstations, and other de-densification measures that spread workers out without increasing the office footprint. Our in-house construction team can work with your company leadership to achieve the optimal layout for your unique situation.

Large Suite Example: 11,000 sf

before

after

Spec Suite Example: 2,500 sf

before

after

Hartman is committed to providing tenants with the necessary tools.

The Hartman Promise | Facilitating a safe and adaptable return to the office.

Social Distancing in the Office While physically restructuring a space will implicitly encourage employees to spread out, it is equally important to have protocols in place to provide a framework for how business should be conducted and how employees should behave in the workplace. This might include leaving every other seat open during meetings, limiting the number of in-person attendees, or following transition protocols for shared spaces. Additionally, employees should be made aware of when cleaning takes place in shared spaces to provide confidence that the area is truly safe for occupancy.

Employees should be made aware of when cleaning takes place in shared spaces to provide confidence that the area is truly safe for occupancy.

The Hartman Promise | Facilitating a safe and adaptable return to the office.

Workplace Trends of the Future

Square Foot per Employee Increasing Experts predict densification and recommend maintaining a minimum of 6 feet from others to minimize viral spread.

Contactless Devices Frequently touched surfaces will be phased out in favor of automated sensors that reduce germs.

Cleaning Procedures Frequent cleaning of commonly touched surfaces has become expected, and enhanced cleaning procedures are likely here to stay.

Air Cleaning Technology Air purification technologies that eliminate pathogens in the air, like the Needlepoint Bi-Polar Ionization system, will continue to be an attractive feature for tenants.

The Hartman Promise | Facilitating a safe and adaptable return to the office.

Hartman’s Cleaning Initiatives

Cleaning all surfaces multiple times a day Additional cleaning cycles using anti-bacterial chemicals Hand sanitizer stands throughout common areas Tenant lounges cleaned three times per day Restrooms cleaned three times per day Conference rooms disinfected after each use Disinfectant wipes and sprays located at security stands New Bi-Polar Ionization Technology installed in several properties

HARTMAN INCOME REIT MANAGEMENT, INC. 2909 HILLCROFT, STE. 420 · HOUSTON, TX 77057 · 800-880-2212 · WWW.HI-REIT.COM · LEASING@HI-REIT.COM