Page 1


A publication for the staff of Hartford Hospital

May 3, 2011 • Vol. 67 No. 14

National Nurses Week May 6-12, 2011

During this National Nurses Week, we pay tribute to the 1,416 nurses who care for our patients 24 hours a day, seven days a week. They are indispensable: healers, patient advocates, trusted friends. They are caregivers in the broadest sense of the word, whose work defines what is best about Hartford Hospital.

Right: “The Caregiver,” a bronze statue of a student nurse, stands in the main lobby of Hartford Hospital. The statue honors the 99-year history (1877-1976) of the Hartford Hospital School of Nursing. She was sculpted by University of Hartford professor Lloyd W. Glasson. “The Caregiver” was unveiled on April 16, 2000 in the Meditation Garden on the hospital campus. After 10 years in the elements, the statue was restored, and moved into the lobby when it was redesigned in 2010. From her niche, she reminds all who enter Hartford Hospital that nurses are looking after them.

15 Hartford Hospital Nurses Honored With Nightingale Awards for Excellence in Nursing F i f t e e n e xc ept ion a l r e g i st e r e d nurses from Hartford Hospital have been named winners of prestigious Nightingale Awards for Excellence in Nursing. The Nightingale Awards are Connecticut’s largest statewide nursing recognition program, and celebrate the many contributions nurses make on a daily basis. Winners from Hartford Hospital are: Stephanie Badalucco, Nancy Barrow, Sharon Clark, Daniel DiTomasso, Shelly Dube, Ginger Goddu, Pamela Gregg, Pamela Hannon, Rebecca Joiner, Ramona Kondracki, Helen Perez, Claire Quaggin, Janet Rigor, Samantha Van Voorhis and Donna White. Winners will be honored at the annual gala May 5 at the Hartford Marriott Downtown in conjunction with National Nurses Week. Hosted by VNA HealthCare, the Hartford event will honor 102 nurses this year,

representing 30 different institutions. Nurses receiving the award will be individually recognized at the program and invited on stage to receive a certificate of recognition, a Nightingale insignia lapel pin and a commemorative gift. The Nig ht i ng a le Aw a rd s for Excellence in Nursing program was originally developed in 2003 by the Visiting Nurse Association of South Central Connecticut to be a collaborative effort to celebrate outstanding nurses and elevate the nursing profession. Since 2003, the Greater Hartford Nightingale Awards Gala has honored nearly 900 nurses. The goals of the program are to encourage retention, inspire future nurses, focus public attention and recognize the breadth and scope of nursing practice at the local level. There are now four Night ingale Aw a rd s pr o g r a m s he ld s i mu l-

taneously throughout t he state, in Hartford, Fairfield, New Haven and New London. Registered nurses, LPNs, APRNs and nurse pract it ioners may be nominated for recognition by their employers if they have made a significant impact on patient care and/or the nursing profession; gone “beyond the call� in a clearly illustrated scenario; demonstrated excellence above what is normally expected; shown commitment to the community served in a way that is significantly above the norm; or achieved a life-long legacy in a particular arena. As part of its focus on the future of the nursing profession, the event raises funds to be used for scholarships for local nursing students. More than $48,500 in scholarships have been awarded since the Nightingale program began in 2003. Ten students received scholarships this year.

In Loving Memory: Pamela Vecchiarino, Nurse Director of Medicine, Oncology, and IV Therapy Hartford Hospital is mourning the loss of one of our most beloved nurses, Pamela Vecchiarino, nurse director of medicine, oncology and IV therapy, who died here April 16 after a brief illness. Pam was one of the best-known and most widely-loved figures at this institution: a dynamic, passionate leader with seemingly unlimited energy, superb people skills and a warm personality. Pam began her nursing career at Hartford Hospital in 1986 as an intern, becoming a staff nurse and moving through the ranks. She was known as a champion of patient safety, a strong proponent of multidisciplinary collaboration and a skillful teacher. In 2009, she received the prestigious Doris M. Armstrong Leadership in Nursing Award, and was president-elect of the Organization of Nurse Executives in Connecticut. Pam was active in community and professional organizations such as the American Lung Association, American Cancer Society, Cystic Fibrosis Foundation, the American Nurses Association and the Connecticut Nurses Association. Pam Vecchiarino will be remembered by the Hartford Hospital family for being a brilliant nurse and wonderful human being, whose smile, laughter and kindness brightened the lives of staff members, patients and families. Her death leaves us broken-hearted, but her life will continue to inspire us all. We were privileged to have her here as a nurse, mentor and friend for 25 years. We will miss her deeply, and strive to live up to her legacy.


Congratulations to Our Honorees!

Stephanie Badalucco

Nancy Barrow

Sharon Clark

Daniel DiTomasso

Shelly Dube

Ginger Goddu

Pamela Gregg

Pamela Hannon

Rebecca Joiner

Ramona Kondracki

Helen Perez

Claire Quaggin

Janet Rigor

Samantha Van Voorhis

Donna White


Nurses Week Event Calendar There are a variety of events scheduled throughout the week to honor, recognize and celebrate the achievements, the art and science of the nursing profession, and the difference made each day by the nurses at Hartford Hospital.

Friday, May 6 • 8:00 a.m. - Nurses’ Week flag raising on the hospital front lawn • 8:30 a.m. - Certification breakfast (special dining room) • 12:00 noon - Non-denominational chapel service - Blessing of the Hands

Saturday, May 7 • 8:00 a.m. - Breakfast with nursing leadership (special dining room)

Sunday, May 8 • Good Humor Truck ice cream: 12:30-1:30 p.m. outside IOL; 1:30-4:00 p.m. outside Conklin • 3:45 p.m. - Catholic Mass with Blessing of the Hands in the Chapel

Monday, May 9 • 1:00 p.m. – Speaker Maria Tackett: “From HH to Iraq: Enduring Concepts of Combat Trauma Care,” Gilman Auditorium • 2:00 p.m. - Blessing of the Hands at IOL

Wednesday, May 11 • 1:00 p.m. - Awards ceremony in Gilman • 3:45 p.m. - Catholic Mass with Blessing of the Hands in the Chapel

Thursday, May 12 • 1:00 p.m. – Speaker Maria Tackett: “From HH to Iraq: Enduring Concepts of Combat Trauma Care,” Gilman Auditorium • 2:00 p.m. - Judging of baskets; Goofy trophy award • 3:00 p.m. - Closing ceremony; flag lowering

In addition to these events, there will be special events throughout the week, including gift-giving rounds by administration, Blessing of the Hands by Pastoral Care Services on units for each shift, massages and reflexology for nurses, and fruit, cheese, and pastry tray deliveries to nursing units. 4

Ellen Blair Named Connecticut APRN of the Year Ellen Blair, director of psychiatric nursing at the IOL, has been named Connecticut APRN of the Year by the Connecticut Advanced Practice Registered Nurse Society. The award recognizes excellence in patient care and practice advocacy by an advanced practice nurse. “Ellen has been my colleague for many of her 33 years in nursing,” said Olga Dutka, director of the Assessment Center, who nominated Ellen for the award. “Whatever role she has been in (clinical, administrative, research), she never goes too far away from the patient. She regularly makes her way onto the units to teach and work alongside the staff, meet patients and families, observe care delivery and make mental notes on practice improvement initiatives, and advocate for both patients and staff.” “Ellen is always available to anyone in the organization, whether it’s for a consultation on a patient fall, or for a staff debriefing after some stressful event,” Olga said. “It’s all in a day’s work for Ellen, who has a tireless passion for patients and nursing in her role as director of psychiatric nursing at The Institute of Living.” Ellen has been director of psychiatric nursing at the IOL since December of 2009. In that role, she has highlighted the best practices for implementation on the inpatient psychiatry units, culminating in the creation of the “IOL Best Practices Model of Care” and the important corresponding culture change. She is considered the “resident falls expert and champion” at the IOL, and developed the IOL Fall Prevention Protocol that is unique to psychiatry. Ellen is writing a chapter in a psychiatric nursing textbook, called “Nursing Care of the Psychiatric Patient Experiencing Pain.” “Ellen is a wonderful APRN role model and I am greatly honored to have her for a friend and colleague,” Olga wrote.

It’s all in a day’s work for Ellen, who has a tireless passion for patients and nursing in her role as director of psychiatric nursing at The Institute of Living.

Dr. Kumar Joins Hartford Hospital as Chief of the Division of Hospital Medicine Dr. Ajay Kumar has joined Hartford Hospital as the chief of the Division of Hospital Medicine and will chair the department’s Quality and Safety Committee. He will also be active in the integration of the hospital medicine physicians into student and resident education programs. Dr. Kumar, who is nationally known for his work in blood management and preoperative evaluation, joins us from the Cleveland Clinic where he was the medical director of the IMPACT Center (preoperative evaluation center), medical director of blood management, medical director of the Quality and Patient Safety Initiative and vice quality review officer for the Medicine Institute.


Hartford Hospital Welcomes New Employees in April Patricia Baginski, APRN, Department of Medicine

Jessica Morales, Vendor

Mariah Barrows, Student Intern, Nursing Administration

Nydia Moreno, Assistant Teacher, Special Education

Carol Buckley, RN, Bliss 7

RoseMarie Mouning, Social Worker

Barbara Carroll, Vendor

Madeline Munn, RN, Bliss 9E

Jerome Collins, RN, ER

Dorit Oswald, HIM Coder

Angel Cruz, Security

Jonavi Peredo, RN, North 11

Nina Damiata, RN, Nursing

Jacob Perez, RN, ER

Ashley DeMelo, RN, ER

Tage Perrotti, Patient Service Representative, Rehabilitation

Tina DiLernia, Bliss 10E

Yolanda Pruneau, Patient Service Representative, Rehabilitation

Christina Dolan, Business Systems Analyst, IS

Vincent Rella, Financial Counselor, Patient Accounts

Kimberly Dorsey, PCA, CB5

Anne Ring, Volunteer

Patricia Edwards, Patient Administrative, Bliss 11E

Katherine Roseweir, PCA, ER

Christopher Fainer, Network Engineer

Kathy Rudzki, RN, CARES

Enrique Fernandez, Laundry Associate

Ashley Saunders, PA, Emergency Medicine

Alexa Fickett, Staffing Coordinator, Nursing

Shannon Scarola, PT, Rehabilitation

Joseph Gala, RN, B9E

Christine Sevigny, RN, CB6

Tanisha Garris, RN, Bliss 7E

Martha Sibley-Jett, RN, North 11

Teddie Gray, Jr., Transportation Aide, Radiology

Michele Simaitis, RN, Bliss 9E

Adrienne Greenwalt, RN, ER

Kamla Singh, Unit Aide, Labor and Delivery

Lori Hannum, Case Coordinator

Walter Soeller, RN, North 11

Sheila Hayes, Senior Librarian, Health Science Library

Stella Squire, RN, Bliss 7

Nikery Honorio, Unit Aide, Labor and Delivery

Tina Steen, Occupational Therapist, Rehabilitation

Joanne Johnson, PCA, Bliss 5

Gilda Vazquez, Telecommunications

Meghan Kelly-Lawrence, RN, North 11

Jason Villegas-Oppenheimer, RN, Bliss 7ICU

Billie Mason, Patient Administrative, Bliss 11E

Mary Vivo, Patient Administrative, Bliss 8

Jenna Merrill, RN, North 9

Carol Warren, PCA, CB5

Patricia Mierez, PCA, Center 12

Britt Williams, Psychiatric Tech, IOL

Janniel Miller, Assistant Teacher, Special Education

Constitution Eye Surgery Center in Newington Has Joined the Hartford HealthCare Family Officials from Hartford HealthCare celebrated with staff and managers from the former Constitution Eye Surgery Center in Newington, which has joined the HHC family as a surgical department. Now called the Hartford Hospital Eye Surgery Center, the facility performs close to 11,000 cases a year and is one of the largest of its kind in the country. Pictured here at the ribbon cutting ceremony for the center are (left to right): Jeffrey Flaks, executive vice president and COO of Hartford Hospital; Wendy Elberth, vice president of administration for Hartford Hospital; Kris Mineau, president and CEO of Constitution Surgery Centers; Elliot Joseph, president and CEO of Hartford HealthCare and Hartford Hospital; and Cheryl Ficara, director of perioperative services at the hospital.


Hartford Hospital Welcomes New Physicians To Its Medical Team


Meir Friedman, MD

Robert K. Gildersleeve, MD

Bennett S. Goss, MD


Obstetrics and Gynecology

Emergency Medicine

Seth A. Lotterman, MD

Bernadette S. McKell, DO

Richard L. O’Sullivan, MD

Emergency Medicine

Internal Medicine


Grateful Patients Recognize Superb Care From Our Staff Our staff members give superb care to our patients and their families. Fund Development often receives donations with a note that the gift is being made in honor of someone who works here, who has provided service that was exceptional. We would like to recognize and applaud those staff members who have made a difference to a patient, who then made a difference to Hartford Hospital with a donation in their honor. The following staff were recognized with donations made from January 1 to March 31:

• Staff on CB5 • Volunteer Resources

• Susan Dana • Carol Garlick

• Stacy Nerenstone, MD • Andrew Salner, MD


Helen & Harry Gray Cancer Center

In honor of Mother’s Day, the Helen & Harry Gray Cancer Center invites you to get a mammogram.

Mother’s Day Gifts in The Auxiliary Store Mother’s Day is May 8, and the Auxiliary Store has everything you need to please your mom. • We have a great selection of Mother’s Day Cards, Brighton Jewelry, Crabtree & Evelyn toiletries, and many other great gifts. • This Thursday, May 5, a Mary Kay representative will be in the Auxiliary Store from 9 a.m. to 3 p.m. • Vera Bradley bags have arrived in four fresh new patterns sure to brighten Mom’s day. • Six Flags day passes, $30 each.

Saturday, May 7, 2011 • 8am to 1pm Hartford Hospital Imaging Department 80 Seymour Street, Hartford, CT Avon cosmetic samples • free continental breakfast Women eligible for these screening mammograms must not have had a mammogram or breast biopsy in the past year and do not have breast implants or a personal history of breast cancer within the past three years. Annual mammograms are recommended for women age 40 and over. Your health insurance will be billed for this service, so please bring your insurance card. If you do not have health insurance coverage, the cost of the mammogram will be covered by donated funds. Free and secure parking will be available.

Appointments required, to make an appointment or for more information please call 860.696.3000


The Auxiliary Store is open Monday through Friday, 9 a.m. to 8 p.m., and on weekends, 12 noon to 5 p.m.

IOL Craft Fair This Friday Shop for Mother’s Day, graduation gifts, or a treasure for yourself at the IOL Craft Fair, this Friday, May 6 from 10 a.m. – 3 p.m. in the Commons Building, Hartford Room. Celebrate the talent of IOL staff including: jewelry by Judith Ebbets, Denise Begley, Nora Hanna, and Alison Wellman; creative knit baby items from Chrissy Brault and Sharon Schulze; and creations from the TOPS and SR programs. There will be a variety of cup auction baskets, including the return of the outstanding Italian basket! The craft fair will benefit the Children’s Clinic.

Meet the Staff from the Learning and Organizational Development Department The mission of the Learning and Organizational Development Department is to create a system-wide culture of learning that supports positive cultural changes and individual, personal growth. We’d like you to meet the people who create, manage, and teach the staff and leadership development programs at Hartford HealthCare.

Marcia Haytaian Director of HHC Learning and Organizational Development

When Ma rc ia Hay t a ia n joi ned Hartford HealthCare a year-anda-half ago, she heard from across t he system t hat we promoted technical experts to management positions and did not give them the training to develop into leaders. So backed by an administration that was committed to leadership development and engaging staff in organizational changes, she set to work building a department that had been under-resourced for years. “We’re working to ensure that leaders throughout the organization understand the expectations of those that lead others, and help them improve their skills to achieve those expectations,” she said. The majority of Marcia’s career has been with two corporations, CIGNA in Connecticut and Citicorp in Miami, Florida; Chicago, Illinois; and St. Louis, Missouri. “All of my experience was focused on turning organizations around, both in profitability and in the culture of how we worked,” she said. “No matter what kind of business you are in, if you engage staff in the changes, set expectations, train individuals on those expectations and hold them accountable, you can build a culture where people love to come to work.” For the five years before Marcia joined HHC, she ran her own executive coaching and human resource consulting business. Her key client s were, LIMR A International and St. Francis Hospital. It was her work with St. Francis executives that led her here.

“Once my daughter Lindsay headed off to college, I realized that working in a hospital environment is much more consistent with my values than corporate America,” she said. Besides leadership development, Marcia is responsible for organizational development, which touches on the culture of HHC. She has been involved in developing the HHC core values this past year. Training for all staff will begin this month, sharing behavioral expectations to support those values. Marcia is also involved with H3W, working with Dr. Jamie Roche and his team regarding recognition and education. “People spend too much time at their place of work if they just tolerate or hate it,” Marcia said. “I love to help create a culture where people are proud to work for their organization and feel great about what they do. When staff feel this way, if affects their entire life and how we deliver care to our patients. Creating this culture in any organization is what makes it great.”

Better managers help our staff provide better patient care.

Erica Cormier Learning and Organizational Development Associate

The newest member of the LOD team, Erica comes to the department from a Hartford HealthCare affiliate, Clinical Laboratory Partners, where she has worked for four-and-a-half years as a compliance specialist. She also worked per diem in patient accounts here at Hartford Hospital since 2003. One area of focus for Erica is coordinating training through HealthStream, our online learning management system. She is a certified HealthStream generalist which she obtained through implementing and administering the program at CLP. Additionally, Erica will focus on supporting all of the LOD department initiatives while also providing multi-dimensional, complex support for HHC Leader Development plans. Erica earned a bachelor’s degree in business management with a concentration in operations management from Johnson & Wales University in 2006. She is looking forward to working with the LOD team, which supports learning and personal/professional growth, helping to make a difference for Hartford HealthCare staff. continued on pages 10 and 11


Learning and Organizational Development Staff

Alison Rapose

Clara Riley

Learning and Organizational Development for Hartford Hospital

Leadership and Organization Development for HHC Partner Organizations

Clara Riley was director of workforce development at MidState Medical Center in Meriden, a Hartford HealthCare partner, when she joined the HHC Leadership Development Institute team last year. At MidState, Clara had already established “leadership competencies” – a base of skills expected in all managers. “We tweaked them for use here in the system,” she said. “We did a pilot, and now it’s being rolled out to all the affiliates.” Clara’s background at MidState gives her a valuable point of view in working with the affiliates. “Each organization has its own culture, and great things they are proud of,” she said. “We want them to maintain and celebrate those things, while at the same time sharing things that are important to the whole system.” Clara said that there is great value to sharing the resources of the HHC Leadership Development Institute. “Some of the smaller organizations would never have the resources for this kind of program, or enough staff members to make it economically feasible,” she said. “But they can tap into this resource, so it is another way that being part of the system is beneficial to them.” Whether she is creating course content or teaching the classes, Clara enjoys being involved in creating a strategic system of learning and working with people from the different affiliates. “I work with people who have been here for a long time, and some who are new to Hartford HealthCare. It’s a nice blend of history and fresh perspective.” Clara lives in Moodus, a village of East Haddam, with her husband Joe; her children Daniel, 7, and Sally, 6; and her “oldest child,” a Yorkshire terrier named Maizey, 10.

In our troubled economy, Alison Rapose feels fortunate to have a job. But she feels very lucky it’s a job she loves at an organization she feels good about. Alison has worked at Hartford HealthCare for a little more than a year, having come from a 15-year career with Travelers. It’s her first time working in the health care field, but she’s not new to leadership development. “This is my passion; I love delivering training,” said Alison. “It’s exciting to be part of the Leadership Development Institute here, whose mission is to strengthen leadership across Hartford HealthCare.” Alison has been developing courses for the LDI, and says it is rewarding to be teaching one of the first courses offered, called “Encouraging the Heart.” A result of the H3W Rewards and Recognition Committee, the course offers managers guidance in how and when to recognize their staff. Alison said 80 percent of her job is leadership training. The other 20 percent is special projects, and she’s proud to be involved with Team EXCEED and the Executive Patient Advisory Board. “Team EXCEED includes staff from all levels of the institution looking at ways to improve the patient experience here,” she said. “And the advisory board includes former patients who share their hospital experience, and give us advice on what we could do better.” For Alison, that is the bottom line: working in organizational development helps make better managers, who help their staff provide better care and services to our patients. “That’s what we’re all here for,” she said.

Leadership Development Institute Classes • Introduction to HHC Leadership • Behavioral Interviewing • Leader Development Plans That Work • Sexual Harassment Prevention

• Encouraging the Heart • Communicating for Results • Finance Tools • Managing Within the Law

• We Have to Stop Meeting Like This • Moving from Staff to Management • Myers-Briggs Type Indicator • Money for the Mission: Finance 101

For more information on these classes, look at the Leadership Development Institute page on the intranet.


Staff Development Classes • Computer Literacy (CSA 105) • Minute Taking • Introduction to Excel • Getting Organized

• Math College Prep • Introduction to Using the Computer Mouse • Email Etiquette • Business Writing • Introduction to Microsoft Word • Introduction to Access • Medical Terminology for Health Care Workers

For more information on these classes, look at the Staff Development page on the intranet.

Leticia Colon Staff and Grant Development

Leticia Colon wears a lot of different hats in her life – mother of six, author of seven children’s books, community activist, and firewalker. She enjoys it all, but is also filled with gratitude for the opportunity to work at Hartford Hospital in what she calls “an amazing role” - helping staff develop skills and move forward in educational and professional pursuits. Leticia manages programs for nonclinical staff development, such as customer service, medical terminology, math, ESL, and computer programs. In addition she procures and coordinates grants that support staff development here. This year HHC received two federally funded grants, including Health Information Technology Training, which is supporting 25 staff people attending training at Capital Community College on practice workflow and redesign for the electronic medical record; and MACH, which will support the move to ICD 10 coding at HHC. Closest to her heart is a program she developed called YES – Your Educational Success, a 22-week program that develops academic and work skills and prepares participants for continuing on to college. Leticia created the curriculum and wrote the workbook they use. Leticia has worked at Hartford Hospital for 14 years. She started as a PAA, and went on to human resources five years ago, where she built the staff education programs we have today. She joined the LOD Department when it was created last year. “I want people to know how passionate I am about service and duty to others, as well as how grateful I am to work at a place that supports its employees’ development,” she said. “My work is all about supporting others and that is a blessing. Even though the economy is tough, Hartford Hospital is still investing in its employees, and that is wonderful.”

Maria RodriguezFurlow Orientation and Recognition Programs

Maria Furlow’s life has been defined by Hartford Hospital: she has worked here for her entire career, and even met her husband here. Maria began as a volunteer at age 13, and started working here in the early 80s. She earned her bachelor’s degree in business and graduated from the Connecticut School of Broadcasting. She is currently pursuing an MBA using the hospital’s tuition reimbursement program. She has moved steadily up the ladder, going first from Food and Nutrition to a job as a telephone operator. Then in the early 90s, she worked as an HR associate, and went on to a job in the Trauma Department. From there, Maria became outreach educator for the Breast and Cervical Cancer program. Maria is now working in Learning and Organizational Development, where for the past five years she has coordinated the service award pinning ceremonies, the Quarter Century Club, holiday parties, and the Sons and Daughters scholarships. Maria also coordinates and is one of the facilitators of the new staff orientation. She revamped orientation to make it more meaningful, and feedback from new and current staff shows it has been a success. “I love facilitating orientation,” she said. “Having been an employee for so long, it’s an honor to meet the new blood pumping into the organization.” Last year she also took on the Recognition and Celebration Program. Maria’s husband, Aundra Furlow, has worked in security here at Hartford Hospital for 20 years. In addition, her mother retired from food and nutrition after having worked here for more than 25 years. And proving that in their case, the apple hasn’t fallen far from the tree, their 17-year-old son Jordan is a hospital volunteer, having already logged 200 hours. The Furlows also have a 14-year-old daughter, Jada, who eagerly anticipates her start as a hospital volunteer this year.



Tracy Church Appointed Senior Vice President of Human Resources for Hartford HealthCare Tracy Church has been appointed as senior vice president of human resources for Hartford HealthCare. She will begin her job here on May 31. Tracy brings more than 25 years of health care industry experience, especially in employee and labor relations, compensation and benefits, workforce planning, rewards and recognition, strategic planning, and learning and organizational development. Tracy is currently vice president for human resources operations and compliance at Catholic Healthcare West (CHW), a San Francisco-based system of 42 hospitals and medical centers located throughout California, Arizona and Nevada. In her more than 10 years with CHW, Tracy held positions of increasing responsibility and for the last four years provided strategic leadership for the system’s employee and labor relations practice area in addition to her oversight of CHW’s facility-based HR leaders and generalist support of operations. Tracy has held HR leadership roles at both for-profit and not-for-profit health care organizations, including those providing long-term care, skilled nursing, and rehabilitation and ancillary services. She also has held positions in workers’ compensation and employee benefits administration, as well as in consulting services. Tracy holds a master’s of arts in organizational management from the University of Phoenix and earned certifications from the Yale School of Management; the Global Leadership in Health Care Program at the University of Michigan Ross School of Business; and Sun Healthcare Group’s Executive Program at the Anderson School, University of California at Los Angeles. She earned her undergraduate degree at the University of Maryland, College Park. Tracy was born and reared in North Haven, Connecticut. She and her husband, Ed, have two grown children, Tyler and Samantha.

“Chip in for a Cure” The Third Annual “Chip in for a Cure” Martini Night took place March 3 at The Society Room in Hartford. The event raised more than $22,000 for breast cancer research and education programs at Hartford Hospital and Saint Francis Hospital. Pictured here are (left to right): Dr. Elizabeth Brady from the Center for Breast Care; Donna Handley, vice president of the cancer program; Maura Majeski, chair of Chip in For a Cure; Karen Weingrod, manager of the Partnership for Breast Care; Vicki Cattell, Chip in For a Cure board member; and Nadia Woodman, special events assistant in fund development.



Staff’s Children Learn About Working at Hartford Hospital For 80 children of our staff members, last Thursday was all about seeing the inner workings of Hartford Hospital. The children, from grades 4 – 12, visited several areas in the hospital during the annual “Take Our Daughters and Sons to Work Day.” During the fun-filled day, the children learned about the workings of a hospital, as well as the power and possibilities associated with a balanced work and family life. They visited several hospital departments, such as CESI, research, LIFE STAR, the Stroke Center, the gym and laundry. A special thank you to all who dedicated their time to making the day such a success, and a terrific learning experience for the children.


Summer Fitness Classes The Fitness Center is offering noon and evening classes for six weeks, starting May 9 and running through June 16. Classes include Boot Camp, Yoga, Circuit Training, Core Essentials, and Step & Stride classes. Each six week class is $72 for 12 sessions. If you’re really inspired, try our summer incentive package: take any class at any time for the six weeks for $100. Space is limited, so sign up now. Call Ken at the Barney Gym for details 860-545-3077.





12-12:30 p.m.

Circuit training


Circuit training


12:30-1 p.m.

Core Essentials

Step & Stride

Core Essentials

Step & Stride

5:15-6:15 p.m.

Boot Camp


Boot Camp

May 2011 Staff Development Opportunities DATE




May 11 Introduction to Access

ERC Robinson Library

9 a.m.-12 noon

May 11 Introduction to Excel

ERC Robinson Library

1-4 p.m.

May 16 Phone Etiquette

Seminar 7, Newington Campus 9 a.m.-12 noon

May 16 Getting Organized

Seminar 7, Newington Campus 1-4 p.m.

May 18 Intro to Using a Computer Mouse ERC Robinson Library

10 a.m.-12 noon

May 19 Microsoft Office: Word- Use Columns, Tables and Borders

ERC Robinson Library

3:30-5 p.m.

May 25 Intro to Microsoft Office Word 2003 ERC Robinson Library

3:30-5 p.m.

Staff members can self-register through HealthStream. Complete instructions on registering and course descriptions are found on the intranet under Learning and Organizational Development/Employee Development. Please contact Leticia Colon,, for more information.


Safety Action Group Announces New Intruder Policy and Access Door Closings Safety is one of HHC’s core values. In addition to patient safety, the safety and well being of our staff also is profoundly important. You should expect to work in a safe environment, which is why we implemented quality and safety measures to protect all of our staff members. In response to staff concerns raised during town hall meetings last fall, a Safety Action Group was formed in October to prepare for potential threats, review access control, and develop an active incident response plan. We are implementing many of the policies and changes they have created. The Safety Action Group has reviewed multiple ways to make the campus safer and has recommended that reducing points of access would improve security. As of June 1, certain hospital entrances be closed to the public, including the Admitting Office double doors, the doors near the ATM machine by the cafeteria, the High Building single door facing the Brownstone, the tunnel doors from the Connecticut Children’s Medical Center and the sidewalk gate to the loading dock. These entrances will be open to employees via swiping their ID badges, except for the Admitting Office double doors and sidewalk gate to the loading dock, which will be closed to everyone. Please be sure that unauthorized persons do not follow you through the entrances that are closed to the public. We want to encourage the public to enter the hospital through the main lobby and are considering setting up a visitor badge system.

Safety is one of HHC’s core values. The Safety Action Group has also developed a policy to deal with intruder situations, which, unfortunately, have increased in hospital settings. The “Active Shooter/Armed Intruder” policy is now posted on the intranet. The policy establishes overhead announcement codes for violent and potentially violent situations. “GREY ALERT” (at a certain location) will be announced overhead when there is a potentially violent situation, and “SILVER ALERT” (at a certain location) will be announced when there is a violent situation with a weapon involved. If you hear one of these announcements, stay away from the given location. If an active shooter is in your work area, call 5-2147 or 911. If police officers are on the scene, listen to their directives, and expose your hands so they know that you are not the one with a weapon. The Safety Action Group also will implement one-hour training sessions on preventing workplace violence, as well as educational programs that will help staff members identify signs and symptoms of potentially violent behavior and respond appropriately. A one-hour session will be held in Gilman Auditorium on May 18 at 4 p.m. Please sign up via Healthstream: under the catalog tab, learning and organizational development. It is open to all staff. We have obtained a state grant for an emergency communications system called Everbridge that will simultaneously send out messages to various communications devices to inform staff about an intruder or other potentially dangerous situation. The Everbridge system will be rolled out to additional staff in the fall.

SCM Downtown Scheduled Overnight on Saturday, May 14 There will eight hours of downtime in the Sunrise Clinical Manager (SCM) system as it is upgraded to version 5.5 starting at 9 p.m. on Saturday night, May 14. Downtime will last until 5 a.m. Sunday morning. All clinical areas will be using downtime procedures for orders and documenting patient care. The SCM DOWNTIME ICON will be available to view historic documentation, orders and results during the hours SCM is unavailable. More information is available on the HH intranet in the SCM 5.5 Information Center:


Labor and Delivery Takes a Step Towards Electronic Medical Records The Labor and Delivery Department has taken a step towards implementing the electronic medical record in their ORs. As of April 26, the intraoperative record for OB patients can be viewed in Sunrise Clinical Manager (SCM) under the documents tab. This documentation in the EMR is replacing the nursing intraoperative record and the OR registry that was formerly documented on paper. Please contact Carrie Ferrindino at if you have any questions.

Call for Nursing Research Abstracts The CT Nursing Research Alliance, which includes Hartford HealthCare member organizations Hartford Hospital, Hospital of Central Connecticut, and MidState Medical Center, is seeking abstracts for 25-minute oral presentations and tabletop poster presentations for the 15th annual Nursing Research and Evidence-Based Practice Conference to be held at Hartford Hospital on Oct. 14. Oral presentations should be based on completed research; table-top poster displays may be based on research in progress. This conference will feature research studies and research utilization initiatives that support evidence based practice with a goal of improving patient outcomes. We invite proposals to present integrative research reviews that focus on clinical practice problems; interdisciplinary efforts to change practice based on scientific evidence; development and use of outcome measures to monitor practice; evaluations of evidence-based practice changes; and strategies for implementation of evidence-based practice changes. Deadline for submission of abstracts is June 3, and authors will be notified of acceptance by July 1. All submitted abstracts must adhere to abstract format and submission guidelines. For more information, contact Dr. Barbara Aronson,

Sending Secure Email in GroupWise Email sent across the Internet is in “clear text,” without any kind of encryption, meaning that it can be read by anyone. Because of this lack of information security with Internet email, it is against Hartford HealthCare policies, as well as many laws (such as HIPAA) to transmit sensitive or private information (e.g., patient-related, financial, contractual, etc) via Internet email. Th r e e yea r s ag o we i mple me nt e d a Z I X C or p or at ion ( email encryption system which reviews all Internetbound email, checking for content that we believe violates our policies and/ or the law. If such content is found, it quarantines the email on a web server, sending to the recipient only a notification of pending email. Recipients must select that link, create an account on the server if necessary, and read the email using an encrypted web browser session. In addition, any Internet-bound email will be sent securely if you type the word “secure” (without quotes, case insensitive) as the first word in the subject line. This system is here to protect you, our patients, and HHC when communicating patient information via email. Read FAQs about the email encryption system here:


Research Rundown:

April 2011

“Research is to see what everybody else has seen, and to think what nobody else has thought.”

~ Albert Szent-Gyorgyi, 1937 Nobel Prize for Medicine

Collaborative Research Day - May 5, 2011 Hartford Hospital, The Connecticut Children’s Medical Center, and the University of Connecticut Health Center are co-sponsoring a Collaborative Research Day focused on “A better understanding of ADHD, autism and other neurodevelopmental disorders via neuroscience, genomics and stem cells” on Thursday, May 5 from 1:30-5 p.m. at the Cell and Genome Sciences Building, 400 Farmington Avenue, University of Connecticut Health Center in Farmington.

American College of Sports Medicine to Support Further Study of Clot Formation in Long-Distance Runners A new study recently funded by the American College of Sports Medicine and led by Dr. Beth Parker from the Hartford Hospital Cardiology Department will determine whether runners who have traveled across country before a marathon exhibit higher levels of clinical biomarkers for deep vein thrombosis (DVT) relative to those who did not travel those distances. Dr. Parker and her colleagues initially tested this hypothesis at the 2010 Boston Marathon - in a project that was generously supported by the Hartford Hospital Medical Staff- by studying markers of blood clot formation and breakdown in runners (those who traveled across country via plane flight vs. local controls) before and after the marathon. They noted that the balance between blood clot formation and breakdown immediately post-marathon is altered in individuals who traveled more than four hours via plane to run the marathon, so the combination of endurance exercise and sustained air travel may indeed increase deep vein thrombosis (DVT) risk after an athletic event. The new study will use archived plasma samples from the earlier project, and will allow the research team to determine whether this temporary imbalance translates into increased clinical risk for DVT, which may ultimately lead to better diagnosis and prevention of DVT in otherwise healthy athletes.

Dr. Ruaño Appointed at George Washington University School of Medicine The Research Program congratulates Gualberto Ruaño MD, PhD, on his recent appointment as adjunct professor of medicine at George Washington University School of Medicine in Washington DC, where he joins the newly created Division of Genomic Medicine. George Washington University is among the first medical centers to bring genomics into the clinical realm of an academic Department of Medicine. The new appointment will facilitate collaboration between George Washington University and Hartford Hospital and help expand the scope of Hartford Hospital’s research programs beyond Connecticut.

Olin Neuropsychiatry Research Center Updates Researchers from the Olin Neuropsychiatry Research Center (ONRC) celebrated several accomplishments in April: • Dr. Godfrey Pearlson, director of ONRC, chaired a session at the International Congress on Schizophrenia Research held in Colorado, April 2-6. The focus was on the ONRC’s NIMH-funded study of biological markers for psychosis. • At the same meeting, Dr. David Glahn chaired a session on neurocognitive models of affective function in schizophrenia. • Dr. Beth Anderson was awarded Hartford Hospital’s Pyrtek Research Paper Distinction Award, magna cum laude, for her paper on “Functional imaging of cognitive control during alcohol intoxication.”


Rivkah Rosen, Rachel Jiantonio and Jason-Flor Sisante presented posters at the International Neuropsychological Society in Boston. These posters were derived from Dr. Pearlson’s study, Brain and Alcohol Research with College Students (BARCS), which was prominently featured in the Hartford Courant in April ( hc-weir-binge-brain-0404-20110403,0,4949594.story).

Grants and Contracts Update- Revised Budget Worksheet Investigators are advised that the budget worksheet has been updated. All investigators should visit the research website for the new budget worksheet:

Internal Funding Update Requests for support through the Small Grants program (for research projects requesting $10,000 or less) may be submitted at any time through the Research Program’s online form system. The goal of the Small Grant program is to provide seed money for pilot projects with the potential to generate external research support. Medical Staff funding is also available to support data analysis and database development through the Research Program. Contact Ilene Staff, PhD (860-545-0178) for more information.

An expanded version of the Research Rundown may be accessed electronically at:

Arthritis Walk May 7 Join the Hartford Hospital Joint Center, Eastern Rehabilitation Network, VNA HealthCare and Hartford Medical Group and walk to support the Arthritis Foundation and their work to make life better for arthritis sufferers in our community. The Let’s Move Together Arthritis Walk will be held Saturday, May 7 at Saint Joseph College in West Hartford. Registration is at 9 a.m., and the walk starts at 10. Entertainment will be provided by WTIC-FM’s Damon Scott and Mark the Shark, and there will be music, refreshments, and a chance to win prizes with every lap you take around the track. To register for your team, go to, select Connecticut and sign up. All walkers receive a free T-shirt. For more information contact one of the following HHC team captains:

Ben Stralka:

Marge Julian:

Evi Shafefer-Shekhman:

Amy Brown:

Ethics or Compliance Concerns? If you have any business ethics or compliance concerns, please contact your supervisor or call the Compliance Helpline, a confidential service, at 1-800-431-5572. Si usted habla espanol, favor llamar 1-800-297-8592. 19


is published by the Planning & Marketing Department each week – with a special expanded issue once a month. Submissions should be sent to at least two weeks before the publication date using the submission form found on the hospital Intranet under the Planning & Marketing Dept. (The web link for the form is: For questions or comments, please contact Annie Emanuelli at 860-545-2199. This publication is printed by Hartford Hospital’s Digital Print Center (DPC).

Nonprofit Organization U.S. POSTAGE PAID Hartford, CT Permit No. 4361

Address Service Requested

“Kids Are Great” Day Care Center Celebrates Earth Day

Children at the “Kids Are Great” Learning Center, which provides childcare for children of Hartford Hospital staff, celebrated Earth Day during the week of April 18. The Learning Center’s five classrooms provided the children with unique learning experiences to promote the theme of supporting the earth. The infant teachers celebrated with hands-on art activities and planting. The toddler classrooms made bird feeders, recycled art collages, hand prints of the earth, and planted a perennial garden outside. The preschool classrooms bowled with recyclable materials, made recycled cutlery wind chimes, explored potting soil in the sensory table, and included bug literacy, math and science activities in their curriculum. On Friday, April 22, the entire Center celebrated with “green day” when staff, children and parents wore green and participated in planting projects in and around the classrooms and playgrounds.

RxTra - May 3, 2011  

Newsletter for Hartford Hospital staff. Vol. 67, No. 14.