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A publication for the staff of Hartford Hospital

October 10, 2011

Vol. 67 No. 38

October 9-15:

Case Management Week: The GPS for Quality Health Care

Here at Hartford Hospital, case coordinators are registered nurses from a variety of clinical backgrounds who help patients and families manage an often confusing array of health care services in the most effective way. Vital members of the healthcare team, they help ease the burden with their expertise and compassionate care in a time of great stress. With the help of a hard-working administrative staff, case coordinators work to ensure that patients receive the proper level of care while here at Hartford Hospital and that they are discharged safely to the appropriate environment with any needed services or supplies. They begin Utilization Review to ensure that patients are treated at the correct level of care. They help determine

patient benefits and need for authorization. If patients are uninsured or underinsured, the case coordinator assists them in finding out if they are eligible for any benefits. Case coordinators assess the patient for potential discharge needs and assist in obtaining items that are essential to their safe discharge to home, and a safe and reliable mode of transportation when they are discharged. In the fast-paced environment of modern health care, they help ensure that the needs of our patients and families are met efficiently and with the level of quality and compassion for which Hartford Hospital is known.

Central Sterile Supply Week: Instrumental to Patient Care Central Sterile Supply technicians are responsible for decontaminating, cleaning, assembling, sterilizing, storing, and distributing reusable medical devices, surgical instruments, supplies and equipment needed for patient care.

This work is the heart of all activity in the hospital. These employees play an important role on the health care team, and are responsible for first-line processes that prevent infections and provide a safe environment for patients and staff.

Ground Breaking Held for Hudson Street Garage Ground was broken last Tuesday, Oct. 4, for the long-awaited new staff garage and fitness facility on Hudson Street. It’s the second phase of the 10year master plan to transform the hospital campus. Construction is expected to last 14 months, and will cost $40 million. Construction is expected to bring 150 jobs to the area. The new 9-floor garage will add 1,250 parking spaces on campus - a 20% increase to the current 5,000 spots. It will be dedicated to staff parking, and the current staff garage next to the CCMC will become public parking. Visitors and patients will find more convenient and closer parking when going to the hospital, and staff will have access to a new facility that will include a state of the art wellness center on the ground floor. The new garage will be one of the greenest buildings in Hartford. The structure will be made of largely recycled content, will restore green space to the area and will have electric car charging stations. Rain gardens will surround the building to manage the storm water, which mitigates the demand on municipal systems and restores natural aquifers.

It will also be one of the safest garages in the country, and will feature electronic security, cameras and access controls throughout. There will be an airwalk across Jefferson Street connecting the garage to the hospital so employees will not have to cross the street when going to and from the garage.

Please Join Us As We Honor David Hull, MD, FACS For his 24 years of service and leadership with the Hartford Hospital Transplant Program and in celebration of his new position as Emeritus Director WEDNESDAY, OCTOBER 12, 2011 • 4:00 PM – 6:00 PM Education Resource Center (Informal Lounge) 560 Hudson Street, Hartford, CT Please RSVP by October 7, 2011 To Susan Podolski at 860-545-4339 or at

Are You A Good Speller? Community Relations is sponsoring a team to participate in the annual Community Spelling Bee hosted by Achieve Hartford! on Friday, Oct. 21 from 7-9 p.m. at the Theater of the Performing Arts at the Learning Corridor on Washington Street. The friendly, fun-filled event serves to raise money for the Teacher Grant Program in the Hartford Public School system.

Participating in the ground breaking for the new garage were (left to right): Connecticut Rep. Kelvin Roldan, Hartford Hospital President/CEO Jeffrey Flaks, Hartford Mayor Pedro E. Segarra, City of Hartford director of planning Roger O’Brien, and Bimal Patel, HH’s vice president of support services.

Take The Safety Climate Survey This Month The Hospital Survey of Patient Safety Culture was developed by the Agency for Healthcare Research and Quality (AHRQ). It asks for your opinions about patient safety issues, medical errors, and event reporting at Hartford Hospital. Results from the survey will help us raise awareness, identify areas of strength and weakness, benchmark goals, and monitor progress. Results will be shared across the organization and with individual departments that have sufficient respondents.

The survey takes just a few minutes to complete, and can be taken online or paper versions are available. To fill out the online survey go to http:// A paper survey can be downloaded from A team of three is needed. Create a team name, design a T-shirt or costume the Intranet at http://intranet.harthosp. and bring your own cheering section. Prizes will be awarded for best spellorg/hh/ docs/5640. Please complete this ing team, best costumes and most team spirit. Word list is provided in advance. survey by October 24. Paper surveys Contact Cecilia Kozlowski at should be returned to Juan Gonzalez in


Quantros, New Event Reporting System, Goes Live Hartford Hospital recogniz- es that to continue to ensure a safe environment for our patients, visitors and staff we must continue to create an environment in which it is safe to report and learn from incidents and near-misses. Our goal is increase reporting of all events and new misses in order to identify and track events to continuously improve systems and processes. To make that easier, a new event reporting system - Quantros - will replace the current Peminic Event Reporting webbased system starting today (Oct. 10). The Event Reporter Icon will remain on all workstation desktops to access

the Quantros system. Quantros will include reporting Patient Safety Events (PSE), Employee Safety Events (ESE) and Visitor Safety Events (VSE). The system will also include a Feedback Manager section for complaints and compliments, as well as a new offering for reporting disruptive events.

Managers and those people assigned to events will be participating in training classes. Please contact Marybeth Scanlon in Risk Management with any questions.

It’s The Last Week Of The United Way Drive!

Free educational seminar

There’s still time to get your pledge in by this Friday! If you pledge now you’ll be entered in the grand prize drawing for a Choice Time Day Off. To pledge, go to the United Way Intranet page, log on to the eWay pledge site, and follow the simple on-screen instructions. Or, if you prefer, paper pledge forms are available from your department or unit coordinator. Note that if you choose to roll-over your pledge from last year your donation will go towards United Way Community Investment. You need to send in a new pledge to direct your donation to the organization of your choice. For questions regarding the United Way Campaign, contact call Susan Klein, campaign coordinator, at 860-545-1126 or

50 and Diabetic: Risk Factors for Peripheral Arterial Disease. Hartford Hospital invites you to a free seminar to learn about diabetic foot wounds and peripheral arterial disease (PAD).

Thursday, October 13, 2011 6:30pm to 7:30pm Hartford Hospital Enfield Health Care Center 100 Hazard Avenue, 2nd Floor Education Room Enfield, CT

Dr. Cheema completed residency training at the University of Connecticut School of Medicine. He is also fellowship trained in vascular surgery and specializes in endovascular and peripheral vascular surgery.

Mohiuddin Cheema, MD Board-certified Vascular Surgeon

Dr. Lui completed his residency at the University of Medicine & Dentistry of New Jersey and is fellowship- trained in reconstructive foot and ankle surgery.

Time Is Also Running Out To Bid On Items In The United Way Online Auction! Some of the items include assigned parking spots in the Employee Garage for one year (nine spots available), an iPad2, golf lessons with Chuck Slenker, a one-hour airplane flight with a certified instructor, framed artwork by Kelly Taylor, a fall photo package with GSphotography, two African photo safari tours, and Carrera designer sunglasses. To access the online auction site directly (from work or home) go to For more information, contact Jerry at 860-545-3905 or

This free seminar will provide you with valuable information on: • The prevalence and symptoms of PAD in patients with diabetes and screening tests used to diagnose PAD •

Understanding the long-term effects of advanced PAD in diabetics

Recognizing and preventing diabetic foot infections

Multidisciplinary PAD and diabetic limb salvage program at Hartford Hospital

Eric Lui, DPM, AACFAS Fellowship-trained Reconstructive Foot & Ankle Surgeon

Registration is required or call Health Referral Service at 860.545.1888

ALL BIDS MUST BE IN BY 11:59 p.m. on Friday, Oct. 14! 3

Happening at Hartford Hospital ING Marathon Saturday May Impact Traffic

Sprint Discounts for Staff Jefferson Conference Rooms 116-118 Now Employees of Hartford Hospital can Available For Booking

The ING Hartford Marathon will take get a 23% discount place this Saturday, Oct. 15 from 7:30 on plans and $25 off a.m. to 2 p.m. While the route does not of select phones from Sprint. Discount applies to select regularly priced monthly service plans with a new two-year agreement. Shop for phones and plans at For more information, call Brian Sutton at pass Hartford Hospital, it does start and 888-457-6294, or e-mail brian@evpdisend near Bushnell Park, and will cause road closures nearby including areas of Capital Avenue, Broad Street, Asylum Incident Command Avenue, and Sheldon Street. If you are driving in the area Saturday morning, System Class ICS-200HC you may encounter delays and detours.

Offered Next Monday

Silpada Jewelry Sale in Cancer Center Thursday

There will be an incident command system class, ICS-200HC, offered on Monday, Oct. 17 from noon to 3 p.m. in ERC 216. This course is for those who have There will be a sale of Silpada Jewelry already taken ICS-100HC, and provides designs across from the Boutique at the training on the Incident Command SysHelen & Harry Gray Cancer Center on tem (ICS) to health care professionThursday, Oct. 13, from 7 a.m. to 4 p.m. als who have supervisory responsibilDrop by to see some fabulous selection, ity within a hospital during activation including bracelets, rings, earrings, of the hospital’s Emergency Operations necklaces, and more. Cash, checks, and Plan and the Hospital Incident Comcredits cards are accepted. Proceeds mand Center. Primary audience inwill benefit the Boutique at the Cancer cludes physicians, department managCenter. ers, unit leaders, charge nurses, hospital administrators, medical/ technical speHand Crafted Jewelry by cialists, and administrative/ clinical support staff. Laura Brothers Sold in

Auxiliary Store Thursday Library Month Offerings Laura Brothers will be back at the Auxiliary Store on Thursday, Oct. 13 from 9 a.m. to 5 p.m. Laura’s handcrafted artisan jewelry has been declared “Sexy, timeless and st unn i ng!” For more information, contact Dave Johnson, 860-545-2155.

In celebration of Medical Library Month we have two special programs in the Library Classroom: October 18, 12-1 p.m.: Concussion to Consequence: Managing Sport-Related Concussion On & Off the Field October 19, 10-11 a.m. and again at 11 a.m.-Noon: DynaMed Demonstration – DynaMed is evidence based point of care data base, easily accessible on all devices, comprehensive in presentation, and updated daily. RSVP to Sheila Hayes 860-545-2416.

The Jefferson Street Medical Building (JSMB) Conference Rooms 116, 117 and 118 are now available for booking through Groupwise for 2012.

Increased Referral Bonuses Offered for ERN PT, OT, and SLP Through Dec. 31, Hartford Hospital/ Eastern Rehabilitation Network staff members who refer a physical therapist, occupational therapist or speech language pathologist to join ERN to provide services to VNA HealthCare patients can receive up to a $7,000 referral fee. To get credit for your referral, your name MUST be on the candidate’s electronic application. Human Resources will notify you if the candidate is hired. Please note that referrals cannot be therapists who are currently Hartford HealthCare employees. All other details of the employee referral bonus plan remain in effect. For more information, contact Maria Burke at 860-696-2514 or e-mail mburke03@

Ethics or compliance concerns? If you have any business ethics or compliance concerns, please contact your supervisor or call the Compliance Helpline, a confidential service, at 1-800-431-5572. Su usted habla Espanol, favor llamar 1-800-297-8592.

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Hartford Hospital employee news.

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