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A publication for the staff of Hartford Hospital

January 31, 2012

Vol. 68 No. 3

New Expanded ED Opens Today for Staff Tours; Orange Pod To Welcome Patients Wednesday Hospital staff members are invited to join in a celebration for the opening of the newly expanded Emergency Department on Tuesday, Jan. 31 at 2 p.m. There will be a ribbon cutting ceremony, refreshments, and tours of the new Orange Pod. The larger Emergency Department has 26 new treatment spaces, and can accommodate the growing number of ED visits. “This expansion was necessary to meet the needs of our community, Connecticut and New England,” said A. Jon Smalley, medical director

of Emergency Medicine. “Our current ED was built to accommodate around 65,000 patient visits annually. Last year we saw 96,000. Our new space can accommodate up to 100,000 patients per year.” There are many reasons for the increase in ED visits, Smalley said. “Many people come to the ED for treatment because they do not have primary care,” he said. “It’s also related to the ‘graying’ of the population: patients who come into the ED are older, and sicker. These patients are in the ED much longer, and are often admitted.” The expansion is part of our HH2020 program to improve our campus.

Please join us

for a ribbon cutting ceremony In celebration of the opening of the newly expanded Emergency Department and the creation of the new Orange Pod.

Tuesday, January 31 2:00 – 3:00 Remarks at 2:15 Emergency Department Remarks, Refreshments, Tours

Tours will be provided to show off the beautiful and efficient new space. Enter ED from either Bliss Connector or from main lobby

“This is an important day in the transformation of our hospital campus, the ongoing development of our culture of excellence and the continued improvement in the quality of care we provide to our patients and their families,” said president/CEO Jeffrey Flaks. The new rooms are safer and more

Connecticut Congressman John Larson toured the newly expanded Emergency Department on Monday.

comfortable for patients, and more user-friendly for staff. Hartford Hospital staff helped design the rooms. During the planning process, two mock-up rooms were created – an exam room and a resuscitation room – and staff was asked for their opinions. The room plans changed based on their suggestions. Hartford Mayor Pedro Segarra will be attending the Tuesday ribbon cutting ceremony. The new Orange Pod will be open to patients on Wednesday, Feb. 1. “Our ED often is a patient’s first contact with us, which is why it is so important for that impression to be a good one,” Flaks said. “We want our ED, often a hectic place, to be as welcoming as possible. I believe we will accomplish that with this remarkable new addition.”

Pet Therapy Program To Expand to Hospital Lobby Visitors coming in to Hartford Hospital through the main lobby might soon be met by the “Welcome Waggers,” or might be able to “Paws for Love.” A six-month pilot program will begin soon to expand the Pet Therapy program to have dogs in the main hospital lobby two to three times a week to greet patients and visitors. Certified teams of canine greeters will be in the lobby from 1-2 p.m. on Tuesdays or Wednesdays, and 6-7 p.m. on Tuesdays. Our 16-year-old pet therapy program, run by Volunteer Services, is the biggest in the Northeast with 33 dogs participating. The pilot, which will begin in February, is modeled on programs at Baylor Health Care System and Cleveland Clinic. If the pilot is successful, Volunteer Services hopes to expand the program to more lobbies, days and hours.

Putting the “Heart” in Hartford HealthCare Hartford HealthCare is teaming up with Macy’s this weekend to mark “Go Red for Women,” a national campaign designed to empower women to take charge of their heart health.

Heart disease is the number one killer of women in the United States, and yet many women still think of it as a “man’s disease.” Go Red For Women encourages awareness of the issue of women and heart disease, and also action to save more lives. The movement harnesses the energy, passion and power women have to band together and collectively wipe out heart disease. It challenges them to know their risk for heart disease and take action to reduce their personal risk. It also gives them the tools they need to lead a heart healthy life.


Representatives from Hartford HealthCare will be at Macy’s stores on Saturday and Sunday from 11 a.m. to 3 p.m. taking blood pressures and talking with visitors about heart health. Representatives will be at the Westfield Mall, Meriden; Westfarms Mall, Farmington; Buckland Hills Mall, Manchester; and Enfield Square Mall. Radio personalities from local media will be present, greeting visitors and conducting contests with Macy’s gift cards as prizes. Participating will be Renee DiNino from WHCN, Allison Demers from WRCH, Mary Jones from WDRC, and Christine Lee from WTIC. Representatives from Macy’s will be selling the Heart Association’s red dress pins, with 100% of the proceeds going to the American Heart Association. Staff members from Hartford Hospital, MidState Medical Center and Hospital of Central Connecticut will be participating.

At Hartford Hospital, there will be a table outside the cafeteria from 11 a.m. to 1 p.m. on Friday (Feb. 3), which is the heart Association’s official Wear Red Day. Volunteers will be distributing free Red Dress pins to staff members along with information on heart disease and its prevention and treatment.

Carpoolers Eligible For Cash Raffle Prizes To free up parking spaces, we are encouraging day shift staff members to carpool. Those who do can now take part in a weekly raffle for a $100 prize! Carpoolers will get raffle tickets from the parking valet, security staff or parking attendant when they arrive at the Golf Lot, at both Employee Garage entrances and at the Retreat Garage. Each member of the car pool is eligible for the drawing. After they park, carpoolers should write their names and phone numbers on the back of the tickets, and drop them into the collection box that has been installed at the Golf Lot, Employee Garage main entrance and the Retreat Garage. Every week, the Employee Council will select one winning ticket, and that carpooler will win $100. Drawings will start this week, and run until the new garage opens in about a year.

Follow the Garage Construction In Webcam Picture Updates You can get a birds-eye view of the dayby-day progress of construction on the new Hudson Street Parking Garage, thanks to a camera mounted on the roof of the ERD by Downes Construction.

We have a direct link to the webcam on our Intranet site, on the page for the Hudson Street Parking Garage ( docs/7154?route=5566).

The link is Downes/HartfordHospitalHudsonStPG.

There is also an intranet page called Employee Parking & Commuter Info ( h t t p : / / i n t ra n e t . h a r t h o s p. o rg / h h / docs/5566?route=7154) which includes FAQs about parking, information on handicapped parking and assisted parking, and other updates.

Photos are updated every day. The camera began recording photos on Jan. 4, and will remain throughout construction.

Every month, each of the weekly winners will have a chance to win a reserved space in the new Employee Garage on Hudson Street when it opens in a year. January’s monthly winner will get a 12-month space, February’s winner will get an 11-month spot, etc. There will also be a monthly raffle for bus pass and van pool users. The Employee Council will collect the names of those who buy discounted bus passes at our Cashier’s Office, and those who participate in van pools through Easy Street. One name will be pulled each month, and that staff member will also win $100.

Security’s All A-Twitter About Staff Parking phones or mobile electronic devices while driving.

The Security Department has begun using Twitter each weekday morning to let staff know where cars are currently being parked. Twitter is an social network where people communicate with quick, short comments. Users can post and view real-time updates on their computers or mobile phones. Security will send a message – known as a tweet - each time a garage or lot fills: “Garage full/closed. J lot open;” “J and B lots full; parking in IOL Golf Lot.”

You can subscribe to Twitter free at It is also available as an “app” on many smart phones and mobile devices. We want our staff members to be safe at work and while driving here. Remember – never use a phone or mobile device while driving. Connecticut law says that drivers over 18 must use hands-free accessories to use cell

In order to get the parking messages, you must sign up to “follow” @HHstaffparking. You can also get these tweets as text messages on your phone. To do that, send the text message “follow hhstaffparking” to 40404. Text messaging fees will apply.


Happening at Hartford Hospital Retirement Tea Thursday Info Session for M.A. In for Maryann Sandberg Integrative Medicine Staff is invited to a retirement tea for Maryann Sandberg from Health Information Management in the Special Dining Room on Thursday, Feb. 2 from 2 to 3 p.m. Come celebrate Maryann’s retirement after 44 years of employment at Hartford Hospital.

Come learn about the Graduate Institute’s M.A. degree in Integrative Health and Healing. Tuesday, Feb. 7, 4 p.m., Special Dining Room.

Nursing Alumnae Association Offers Scholarships; Deadline April 1

The Alumnae Association of the Hartford Hospital School Loan Forgiveness for of Nursing is RNs: Deadline is Feb. 15 again offering nursing scholEligible registered nurses may apply for arships to HHSN Graduates and their the 2012 Nursing Education Loan Reimmediate family or employees working payment Program, a federally funded at HH, IOL or Jefferson House for a minprogram that offers RNs substantial asDeadline Today for imum of six months. Applicants must sistance to repay educational loans in be matriculated in an accredited nursEmployee of the Year exchange for service in critical shorting program. Further eligibility requireage facilities like Hartford Hospital. HH Nominations ments, information and applications nurses have qualified in the past to have Today is the last day to submit a nom- some of their nursing loans forgiven may be obtained online at http://hhsnaination for Employee of the Year 2012. through this program. Deadline for ap- Completed applications must Any Hartford Hospital employee from plications is Feb. 15. Go to www.hrsa. be received before April 1. any campus is eligible to nominate gov/loanscholarships/repayment/nursing someone or be nominated, except di- for more information or call Nancy Ba- Ash Wednesday Services rectors and managers, monthly payroll fundo at 860-545-2558. Wednesday, Feb. 22 employees, members of the Employee Council executive board, and employees At Hartford Hospital: who are responsible for performance Weight Watchers At In the Multifaith Chapel evaluations. Please fill out and submit Work Info Session Feb. 15 8:30 a.m., 12 Noon, 3:45 p.m., 7 p.m. the nomination form available on the In Newington: EOY Intranet page (http://intranet.har- T h e r e Curtiss Building, Seminar 1 (1st floor) and send it to will be 10 a.m., or in- an interoffice mail to the Employee Council. formaThe final 10 candidates and the winner t i o n a l will be announced at a ceremony in the m e e t cafeteria at noontime on Feb. 29. ing on Wednesday, Feb. 15 for the Weight Watchers at Work program. Drop in between 12 noon and 1 p.m. in Dining Applications Due Room C in the Cafeteria. A minimum of Wednesday for Graduate 20 people is needed for the WW program If you need to obtain information to be offered here at Hartford Hospital. about compliance issues or raise Nurse Residency concerns regarding internal and Weight Watchers offers a Monthly Pass regulatory practices or policies, In order to be considered for the July/ Option for $39.95/month. You can attend please contact your supervisor or September 2012 Graduate Nurse Res- meetings at work plus unlimited comcall the ComplianceLine, a idency Program you must register munity meetings and free online eTools. confidential and toll-free service, at through our online employment application system. Deadline to apply is Feb. 1-855-HHC-OCAP 1. Go to; select HealthStream 2012 Ready the Internal Applicants link, and comor online at plete the application. Human Resources 2012 Mandatory HealthStream assignwill contact you to coordinate interview ments are uploaded! All Hartford appointments. tal employees must complete this training NO LATER than September 30, 2012.

Compliance Questions or Concerns?

Hartford Hospital employee news.  
Hartford Hospital employee news.