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September

2010

A Free Monthly Newsletter From Your Friends At Harold’s Auto Service Steps For Easing Kids’ First-Day-Of-School Jitters

Get Children To And From School Safely

The Day Before ★ Lay your child’s school clothes out. With your child, select outfits for the first week so there’s no anxiety about clothes in the morning. ★ Pack up the night before. Get your children’s books, lunch money, and school supplies ready to go before they go to bed. ★ Send your child to school with a photo. A family photo or a reassuring note in a child’s lunch can help ease separation anxiety.

The First Day ★ Send a note to the teacher. This lets children introduce themselves to their new teacher. Talk about what they like to play with and what their favorite foods are. Don’t forget to include a picture. ★ Get them on the bus. If your children will be taking the bus to school, don’t drive them the first day. Help them get used to the trip right away. ★ Remember bus numbers. Calm children’s fears by going over the bus number and reminding them that their teachers will make sure they get on the right bus.

Feeling Stuck? Do you feel like you’re not really making any progress on your goals? Try this: Write a letter to yourself. In the letter envision what you would like to accomplish in one year’s time. Let your mind create the situation as if it has already happened. Make sure you write about where you are in relation to the dreams you have for yourself. Seal the letter, and give it to someone you trust completely. Ask that person to mail the letter back to you in one year’s time. Measure how much progress you’ve really made to realize your dream. Many people who try this exercise find that they have moved significantly from where they were a year prior and are making steady progress toward their goals.

Our Super r be m e t p e S ! cial9/30/10 SpeExpires

September brings the start of a new school year and the sight of children nationwide walking to school in the morning and back home in the afternoon. If you’re concerned about their safety (and that’s only natural), follow these tips for making sure your children know how to navigate the streets without trouble: • Choose the right route. Have your child use the most direct route to and from school. Look for intersections with stoplights and well-defined crosswalks, as well as adult crossing guards. • Walk it yourself. For the first week or so, walk with your younger children to be sure they know where and how to cross the street. Tell them to avoid shortcuts, abandoned houses, and anything else that might hide them from sight. • Dress children for visibility. Brightly colored coats and clothing will make your children more visible to drivers. • Discuss safety. Teach children not to talk to strangers or accept rides or gifts from anyone they don’t know. Be sure they understand what traffic signals mean and the importance of paying attention to what’s happening around them. • Check their knowledge. Be sure small children know their own address and home phone number, as well as contact information for another trusted adult. • Keep the lights on. Be sure to leave your porch or outdoor lights on in fall and winter afternoons when darkness comes early.

Do You Have A Question About Car Maintenance That You Want Answered? We love to hear from all of our good friends and clients who enjoy reading our monthly newsletter. If you have a question about anything related to your vehicle, feel free to give us a call at (403) 329-4664 or e-mail us at

haroldsauto@telus.net or visit our website at www.haroldsautoservice.com

Come In This Month For A Standard Oil Change, Lube & Filter PLUS Maintenance Inspection All Fluids Checked & Topped-Off & A Tire Rotation! (Must Present Coupon)

All Thi

s For

ONLY $50.00 (Over ! $85.00

Excludes Oil Changes

Value)


THANK YOU THANK YOU THANK YOU

Get (sort of) Rich...(sort of) Quick...

Special thanks to all our clients & friends who graciously refer our shop to friends & neighbors. Your referrals & positive comments ensure continuing success for our business.

Need to make some extra cash? You probably won’t get rich with these money-generating ideas, but you can take the results to the bank (even if it’s only your piggy bank): ✤ Sell photos to stock photo websites. Stock photography sites offer generic photos of landscapes, animals, and other nonspecific subjects to designers and publishers. Go through your travel photos or your pictures of Fluffy and Fido and then check out sites like istockphoto.com and shutterstock.com. ✤ Sell your books. Go through your bookshelves. Are you hanging on to your old college textbooks? Are you really going to read A Tale of Two Cities ever again? You can sell books online or at any local second-hand bookshop. ✤ Sign up for consumer focus groups. Corporations and nonprofits doing market research need opinions from regular people. Make yourself available for focus groups, and you could earn $50 to $100 or so for an hour or two of sharing your thoughts and reactions to ideas. ✤ Sell your unused gift cards. Maybe you have a gift card from a store that doesn’t have any outlets in your area. Selling it online can help someone else and can add money to your pocket that you wouldn’t see otherwise.

DARWIN EARL Stop That Twitching Eye It can happen at any moment. Suddenly, without warning, your eye begins to twitch, as if it’s doing a little dance. What the heck is going on? Allergies, stress, fatigue, and even certain medications can irritate nerve endings in the eye, causing muscles in the eyelid to twitch. It can last a few minutes, or a couple of days, but in some cases it can go on for as long as a month. Here’s a cure if you’re getting tired of all the twitching: Simply hold down the upper eyelid with your finger for one minute. For more stubborn twitches, apply a warm compress for five minutes up to three times a day, for two straight days. If this fails, and it really starts to get to you, consult a physician.

Keep Your Productivity Up During Downtime Most workplaces don’t run at full speed all the time. Usually there’s some downtime in between periods of high activity, and staying busy and productive between deadlines will show your commitment to the organization’s health and values. Here are some ideas: ❖ Clean the common areas. The break room in most workplaces can usually stand to be cleaned and straightened. Look for other areas that don’t usually get much attention. Volunteer to lead an office cleanup effort during slow periods. ❖ Offer to help. Check with your co-workers. They may need a hand with their own priorities, and pitching in to help will build your reputation as a team player. ❖ Get ahead on your assignments. Check your schedule to see what’s coming up, and get a head start on future work. This will eliminate a last-minute rush and will free up your time for learning new skills.

Labour Day Special...

Why Fight Over Shadows? There is a fable about a wealthy man who hired a peasant and his camel for a long trip across the desert. The rich man rode the camel while the peasant led it across the dry sands. In the hot noonday sun, they stopped for a rest. Since there was no shade but the camel, they began arguing about who had more of a right to sit in the camel’s shadow: the peasant who owned it, or the rich man who had rented it to ride. Their voices grew louder and louder as the argument went on. Finally the camel got frightened and ran away— leaving them stranded in the middle of the burning desert. Moral: Don’t let yourself get so determined to be right that you lose what you’re fighting for.

Cannot be combined with other offers. Must Present Coupon- Valid Entire Month of September 2010

SAVE 10% When You Spend $500.00 Or More….


Heard In The Shop Recently…..

“WHAT??!! That’s all it is?? …..but my car’s been back there for 3 hours!!” - Don Champion

‘I’m Not Home Right Now . . .’ Does your answering machine convey just the right message? If not, try one of these: ✓ “Hi, I’m not home right now. I do not need new aluminum siding, more insurance, or a new longdistance service, and I don’t want to switch cable TV providers. If you’re still with me, leave your name and number, and I will get back to you.” ✓ “Hello. I’m probably home right now, but I’m avoiding someone I don’t like. Leave me a message. If I don’t call back, it’s you.” ✓ “Hello, and welcome to Phone Tag! If you’d like to join the game, please leave your name and number at the beep, and we’ll try to reach you when you’re not around. And thanks once again for playing Phone Tag!” ✓ “Question: If a telephone rings in an empty home and no one is there to answer it, was there really a phone call? Help me investigate this philosophical question by leaving your name and number after the tone.”

Thanks For The Kind Words “Thank you so very much - I really appreciate your good service And I certainly recommend you to all my friends.” -

Marie Smith, Senior

What Language Is That? Let’s face it—English is a crazy language. There is no egg in eggplant, no ham in hamburger, and neither pine nor apple in pineapple. For more examples of how the language of Shakespeare, Dickens, and David Mamet can confound even the smartest minds, consider these double meanings of common words: ✴ The bandage was wound around the wound. ✴ The dump was so full it had to refuse more refuse. ✴ The soldier decided to desert his unit in the desert. ✴ There is no time like the present to present the birthday boy with his present. ✴ The musical fisherman painted a bass on his bass guitar. ✴ The farm was used to produce produce. ✴ When the hunter fired his shotgun, the white dove dove into the bushes. ✴ I did not object to the object on the mantel. ✴ Tim was too close to close the door. ✴ The wind was too strong to wind the sail. ✴ The artist shed a tear at the tear in her painting. ✴ The scientist had to subject the subject to a series of tests.

Do You Want To Win A Free Lube, Oil & Filter Change? Take the trivia challenge and you just might win! Each month we’ll give you a new trivia question. From the first 20 people who call in/e-mail the correct answer (before the 12th monthly) we’ll draw one lucky winner’s name to receive a Gift Certificate for a FREE lube, oil, filter & safety inspection (a $55 value). Here is this month’s trivia question: For stubborn eye twitches how long should a warm compress be placed on the eye? (Hint: the answer is somewhere in this newsletter) a) 5 minutes b) 1 hour

c) 10 minutes d) 30 minutes

Call right now with your answer! The answer to last month’s trivia challenge was, What percent of employees have been fired for misbehavior, related to social networking according to Proofpoint? c) 8%. Congratulations to last month’s lucky winner!

Margaret Baldwin

The material contained in this newsletter is for informational purposes only and is based upon sources believed to be reliable and authoritative; however, it has not been independently verified by us. This newsletter should not be construed as offering professional advice. For guidance on any specific matter, please consult a qualified professional. ©2010 CMG

Do You Want To Know How To Save Up To $475 On All Your Auto Maintenance & Repair? Ask About Joining Our Car Care Club!


A Free Newsletter From Everyone at Harold’s Auto Service 401A 31 Street North Lethbridge, Ab (403) 329-4664

EXCELLENCE COMES FROM FINDING THE BEST PEOPLE

The best way to ensure a great relationship with our clients is to employ top quality staff - both in the shop & the front office. We are very proud of our highly professional staff - although we question their hockey team allegiance at times….. Brian Kaltenbruner - Operations Manager Brian is a multi-talented man who achieved a Political Science degree at the U of L (‘88) before moving on to other management pursuits. Following an award winning apprenticeship he became a journeyman & partner at Harold’s Auto Service (‘98). Brian has very strong diagnostic/technical skills with an unwavering belief in honesty, personal & business integrity & providing customer service excellence. He oversees quality control in the shop & seeks to lead by example through quality workmanship, customer education & community involvement through Rotary International. When Brian discovered he “no longer bounces very well”, he gave up racing Motocross & Cross Country dirt-bike racing but not the sport. He loves nothing more than to pack up the wife (me), the dogs (one African, one Mexican), the dirt-bike & quad & head out to any number of favorite camping & riding areas in Alberta & BC. Brian is actively “working on” his golf swing with family, friends & business associates & is an occasional Oiler’s fan. Kirk Jurgens - Service Manager We are extremely proud to have Kirk as our team leader. Kirk’s genuine friendliness & excellent people skills are only surpassed by his expansive first-hand service knowledge. Total dedication to his chosen field provides you with unsurpassed service & customer education giving Harold’s Auto Service an enviable position with other service providers. Kirk’s “above & beyond” attitude regularly exceeds customer expectations through constant communication with technicians & customers regarding repair progress while maintaining an enjoyable work atmosphere for all. Calling himself “a farm kid from Foremost”, Kirk was a rodeo rider till injuries changed his life. He now camps & quads with Joanne enjoying the company of legions of friends & family he has accumulated over the years. This Flyers fan will probably continue playing league hockey until he can’t bend over to lace ‘em up any longer!! Lorne McDonald - Technician We have relied on Lorne’s solid, reliable workmanship for over 6 years. Some of you may recognize Lorne as the owner & driver of the award winning 1966 Beaumont “Annihilator” drag race car that Lorne, Angeline & their race crew have raced all over Alberta for many years. They are also proud (& very busy) owners of Bells & Bows Bridal Center. Lorne doesn’t care about hockey at all!! Craig Anderson - Lead Technician Due to his excellent technical & diagnostic skills, Harold’s Auto Service pursued Craig for several years before fortune smiled & he joined us this spring. Craig’s proven skills make him an excellent leader for our technicians who benefit from his extensive knowledge, along with the obvious direct benefit to our valued customers. Asked about his “regular” life Craig responded. “I have no life. I have a wife & family, a job & soccer & support the Oilers!!” Craig engages in community involvement by coaching the Coalhurst U16 soccer team (15 & 16 yr olds), has a love of dipping hooks into water to attract unsuspecting aquatic life to his supper table & enjoys the company of his wife & kids. Corbin Thackeray - Technician In 2008 Corbin came as a highly recommended new journeyman from the Claresholm area. He is both consistent in his work & eager to build his skill level by taking on increasingly challenging jobs. Corbin is an avid golfer, enjoys racing his fleet of large remote-control replica vehicles & (dare we say) is torn between the Leaf’s & Flames. Ben Foreman - Technician Ben joined us in fall 2009, supplementing our team with lots of great transmission experience. He’s an award winning weight lifter who enjoys touring with Jackie on their street bikes but sadly, carries no hockey allegiance. Nick Cumming - Technician We’re very happy Nick chose Harold’s Auto Service over other options & joined us in August. Nick also came highly recommended & will soon be a journeyman. He supports the Canuck’s, holds a black belt in Kung Fu, has trained in Wing Chun & plans to kick box, snow-board & spend lots of time with Auburn. Watch out for this guy!! Chris Brown - Service Advisor Besides climbing the very steep learning curve of his primary service advisor role, Chris often navigates customers around the city………until we manage to find a full-time shuttle driver! We are very proud to have Chris, our eldest son working with us since June 2009. He plays league baseball with Shelly, golf, pool, video games & supports Shelly’s soccer team. Chris is an avid Oiler’s supporter and one day in the future he will own Harold’s Auto Service!! Till next month we wish you happy safe driving.

Beverly Kaltenbruner

Fuel For Thought September 2010  

Fuel For Thought September 2010 Edition

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