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2010 A Free Monthly Newsletter From Your Friends At Harold’s Auto Service

Celebrate Earth Day With A Commitment To Clean Air

From Hare To Eternity: Origins Of The Easter Bunny

The average Canadian generates about 24 tons of CO2 emissions per year. This Earth Day, try cutting back with some of these tips: • Check your tires. Keeping your car’s tires properly inflated can reduce your carbon footprint by 400-700 pounds a year. • Eat less meat. Completely eliminating meat from your diet can save approximately 3,000 pounds of CO2 during the year. • Drive with care. By accelerating slowly, maintaining a steady speed, and anticipating stops earlier so you don’t have to slam on the brakes, you can cut carbon emissions by more than a ton.

Next to Santa Claus, the Easter Bunny is probably the most beloved bringer of gifts to small children. This famous symbol of spring was originally associated with Eostre, a German goddess of fertility who was often depicted with a rabbit companion. Both rabbits and eggs, not surprisingly, are considered symbolic of fertility. The bunny as a symbol of Easter was first mentioned in German writings during the 16th century, and edible bunnies made of pastry and sugar were made in Germany during the 19th century. The Easter Bunny was introduced to American children by German settlers in the Pennsylvania Dutch region in the 1700s. Children were encouraged to build colorful nests and hide them in their homes. If the children had been good, the Osterhase would leave brightly colored eggs in the nests.

Rid Yourself Of Self-Doubt As you move into a new position or take on a challenging project, the voice of self-doubt can be loud. How do you quell your doubts? Try this plan: • Step 1: Write down the negative thoughts. Simply list the doubts that plague your mind as you push into new territory. • Step 2: Change each negative into a positive statement. Sometimes your own gut will fight this step, but do it anyway. For example, change the statement “I’m way out of my league on this project” to “I can learn the skills I’ll need to complete this project.” • Step 3: Get perspective. Don’t let the challenge overwhelm you. Think of the successes you’ve already achieved, and remind yourself that you didn’t let doubts stop you.

April Events April 2nd April 4th April 11th April 21st April 22nd

Good Friday Easter Holocaust Remembrance Day Administrative Professionals Day Earth Day

That’s Wright! Steven Wright is a comedian of the absurd. Here are a few of his off-center observations: • I almost had a psychic girlfriend, but she left me before we met. • I intend to live forever—so far, so good. • The problem with the gene pool is that there is no lifeguard. • Plan to be spontaneous tomorrow. • Bills travel through the mail at twice the speed of checks.

Do You Have A Question About Car Maintenance That You Want Answered? We love to hear from all of our good friends and clients who enjoy reading our monthly newsletter. If you have a question about anything related to your vehicle, feel free to give us a call at (403) 329-4664 or e-mail us at or visit our website at

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When Did People First ‘Think Outside The Box’?

Thank You! Thank You! Thank You! Special thanks to all our clients & friends who graciously refer our shop to friends & neighbors. Your referrals & positive comments ensure continuing success for our business.


- thank you for your kind words on our voice mail.

10 Low-Impact Ways To Chase Away Stress 1. Take deep breaths. 2. Take a walk outside the office. 3. Say no to what you don’t have time to do. 4. Leave work on time. 5. Lower demands you put on yourself. 6. Ask questions of and talk with co-workers. 7. Take care of taxing tasks in the morning to get them out of the way. 8. Look at large projects as a series of steps to complete one by one. 9. Laugh at least once a day. 10. Live in the moment. Don’t dwell in the past or worry

“Think outside the box” has become a cliché. People have used the term to describe creative, innovative thinking, and its value is clear: Sometimes we have to throw away all our preconceptions and look for new approaches instead of repeating the same old strategies. But where did the phrase come from? Although its origin is uncertain, it seems to spring from a simple puzzle popularized by management consultants in the late 1960s. In the puzzle, nine dots are arranged in three rows of three. The challenge is to connect all the dots with four lines while not lifting one’s pen or pencil off the paper. The problem seems insoluble at first glance, because most people instinctively stay within the confines of the “box”—the square created by the nine dots. Only by drawing a line beyond the area of the square can one solve the puzzle. You have to go outside the box.

Practice Safe Computing While Online

Using your computer safely isn’t all about ergonomics. You have to be careful not to risk the damage that can Who’s Smart Now? come from being hacked, phished, contaminated by viruses, or having your personal information stolen. Here’s how: A group of boys at the local drugstore would always tease a little boy named Johnny. The manager of the • Protect your computer. Do your homework on the best drugstore felt sorry for the kid, and he noticed that the antivirus software for your system. Install a strong older boys liked to play a particular prank on Johnny: They firewall to prevent intruders from getting access to your would hold out a dime and a nickel and tell him to take computer. Keep track of the latest security patches to deal one. with vulnerabilities you may not be aware of right now. Johnny always took the nickel, saying that coin had to And back up your hard drive so you won’t lose everything be better because it was bigger. Every day they played the in an emergency. same joke, over and over again, laughing • Protect your information. Limit the amount of personal when Johnny chose the nickel. data you share with any website, particularly financial One day the manager took information like credit card or Social Security numbers. Johnny to one side. “Son, there’s Read the privacy policies of sites you visit frequently to something you ought to know—those find out what they do with the information they gather. boys are tricking you. A dime is worth Avoid file-sharing online—viruses and spyware can easily twice as much as a nickel.” sneak onto your hard drive. And use common sense when “Quiet!” the little boy whispered. working at a public computer (in the library, for example): “I’ve already made 10 bucks off Don’t let the computer save your logon information, and those boys!” clear your browsing history before you leave.

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Congratulations To Our Client Of The Month! Every month, we choose a very special client of the month. It’s our way of acknowledging our great clients and saying thanks to those that support our business with referrals and repeat business. This month’s Client of the Month is


Thanks also for your great service to us!

Log Your Gift Card Purchases Gift cards seem to have become the choice of many generous givers who just don’t know what to buy for their friends and family. Although they’re nice to get, they can hard to keep track of. How much money have you spent? How long do you have to use it? Keep a gift card log, advises the Sound Money Matters Web site. It can be as simple as a sheet of paper with three or four columns, listing the store, the amount originally on the card, the amount remaining after one purchase, and the expiration date (if any). For example: Joe’s Cofee Shoppe Jane’s Books

$10 $25

$5.25 $17.28

12/10 Never

Each time you use a card, cross it out and start a new entry in your log until it’s finished. Now you’ve got an easy way to keep track of which cards are still good and how much you can still buy with them.

Thanks For The Kind Words ......Responding to our phone inquiry regarding his service experience, “your service is phenomenal and you are so easy to deal with” - Brian R., March 2010

A woman approached the manager of a large department store. “Excuse me, are you planning on hiring any extra help?” she asked. “I’m sorry, we’re not,” the manager replied politely. “We already have all the staff we need.” “Good,” said the woman. “Then would you mind finding someone to wait on me?”

Do You Want To Win A Free Lube, Oil, Filter & Safety Inspection? Take the trivia challenge and you just might win! Because this draw is so popular we’ve expanded the first 20 people to call with the correct answer (prior to production deadline of the 12th monthly) will be eligible to win. From those entries we’ll draw one lucky name and that winner will receive a FREE Gift Certificate (a $50 value) for a lube, oil, filter & safety inspection! Here is this month’s trivia question: How many tons of CO2 does the average Canadian generate per year? (Hint: the answer is somewhere in this newsletter) a) 5 c) 24 b) 40 d) 10 Call right now with your answer! The answer to last month’s trivia challenge was, “What day do we celebrate the first day of Spring in 2010?” a) March 20th. Congratulations to last month’s lucky winner

Wendy Falk Oldest Musical Instruments Unearthed In Europe They may not have rapped or competed for the Stone Age version of American Idol, but ancient humans apparently did enjoy some music. Archaeologists in southwestern Germany have dug up a bone flute some 35,000 years old. The ancient instrument, which had five holes and was carved from the bone of a griffon vulture, plays notes almost identical to the major scale that today’s flutes produce. The archaeological team led by Nicholas Conard of the University of Tubingen has discovered fragments of three ivory flutes in the area, along with four other bone and ivory flutes, suggesting that primitive humans there developed a culture that valued music.

The material contained in this newsletter is for informational purposes only and is based upon sources believed to be reliable and authoritative; however, it has not been independently verified by us. This newsletter should not be construed as offering professional advice. For guidance on any specific matter, please consult a qualified professional.

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A Free Newsletter From Everyone at Harold’s Auto Service 401A 31 Street North Lethbridge, Ab (403) 329-4664

Extending Your Vehicle’s Engine Life

One wonders why, at 200,000 km one vehicle can be “on it’s last legs” & the next romping along like a young pup. Regular oil changes are THE NUMBER ONE WAY to keep your vehicle healthy, on the road & more cash in your wallet. While Car Care Canada estimates over 70% of vehicles on Canadian roads have uncompleted service needs, regular oil changes are the tipping point for ensuring long life & top engine performance. A meticulous commitment to regular oil changes (including maintenance inspections) is the most cost effective way to out-perform other vehicles. Engine oils - seemingly simple, hardworking fluids are complex mixtures of mineral base oils & additive components which perform a variety of important tasks. These include: separating/lubricating moving parts, reducing engine wear, helping prevent deposits from forming on internal engine components (sludge buildup), removal/suspension of dirt & contaminants in the oil until removed at the next oil change, cooling engine parts, enhancing fuel economy, providing engine component protection over a wide temperature range & helping protect important emission systems. Lethbridge vehicles face “severe” driving conditions due to short commute distances, extreme outdoor temperature range & other variables. Under severe conditions engines often do not reach normal operating temperatures which increases wear, sludge buildup, & long-term breakdown of oil viscosity levels - oil’s ability to flow quickly & freely to internal engine surfaces. Oil filters further assist by collecting suspended particles preventing them from circulating throughout the engine block, oil pump & hoses. Circulating corrosive particles score cylinder walls, damage gaskets & degrade integrity of costly pressure hoses. All engine oils are mineral oil based. “Synthetic” oils are mostly Polyalphaolifins - derived from the purest part of mineral oil refraction processes. Synthetic oil’s more stable base tends not to contain reactive components & are less likely to react adversely with other compounds. I.e.; reactive carbon atoms can combine with oxygen to create damaging acids. Multi-grade oils (i.e.: 5W30 or 0W40) are thin enough for cold starts but thick enough to protect components when the engine is hot. Your owner manual lists optimum between-oil-change intervals. Or, recommended oil grade, type & change intervals are in manufacturer web-sites on-line. Some newer vehicles come with “Oil Life Monitors” to notify when to change your oil. At Harold’s Auto Service we provide written comprehensive inspections at no additional fee at every single oil change on your vehicle. It’s how we help to keep vehicle maintenance costs manageable. Our maintenance inspection covers critical safety systems that may not be monitored by a warning system/light in your vehicle. A deficiency in any one of these areas jeopardizes your safety as well as passengers & other vehicles on the road. Here is what we check: Brakes - pads, rotors, brake cables, lines & hoses etc. CV joints & boots Fluids - cooling, brake, steering, transmission, differential Windshield fluid, wipers, & washers Battery & cables Coolant (antifreeze) condition, strength, & pH level Tires - tread depth, pressure & tread wear patterns Differential, drive shaft & final drive components

Steering - linkage, ball joints, tie rod ends, idler arms, etc. Suspension - struts, shocks, springs, control arms Lights - headlights, signal & marker, interior, display Horn Fuel lines, hoses & filters Air filters & drive belts Exhaust - muffler, catalytic converters, pipes Fluid leaks, undercarriage & other visual concerns

The BEST thing about our free inspections? If a safety issue exists or we see a worn part, we provide a written estimate detailing necessary services. We’ll prioritize repairs to help schedule them into your family budget. For instance it can be overwhelming to learn that to be safe, your vehicle needs both front brakes & 4 new tires. You have peace of mind when we advise which is the more critical of the necessary services & which can safely wait another 5000 km’s or more. At Harold’s Auto Service our top priorities are ensuring your family’s safety along with long-term vehicle condition & performance. Till Next Month, Happy Safe Driving.

Beverly Kaltenbruner

Fuel For Thought April 2010  

Fuel For Thought April 2010 edition