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CONFIDENTIALITY Š 2010 VaultLogix, The concepts and methodologies contained herein are proprietary to VaultLogix. Duplication, reproduction or disclosure of information in this document without the express written permission of VaultLogix is prohibited.


Agenda I.

About VaultLogix

II.

Service overview

III.

A.

How it works

B.

Network overview

C.

Key Features

VaultLogix Value

IV.

Pricing

V.

Competitive Comparison

VI.

Software Demonstration

VII.

Why VaultLogix?

September 2, 2011

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About VaultLogix • Online Data Backup Service Provider • Established in 2002 • Proprietary technology

• Data Center Locations: • • •

• •

Marlboro, MA Waltham, MA Hammond, LA Atlanta, GA Toronto, ON, Canada

• Exclusive Online Backup Provider for Ingram Micro • 4,000+ Protected Networks • 300+ Resellers • Approaching 1 Petabyte of Protected Data September 2, 2011

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Service Overview - How It Works Internet Vault

1

2

1.

Software is installed on a server or PC.

2.

Data is encrypted and compressed prior to offsite transfer.

3.

A local vault can be established onsite for rapid recovery.

4.

Data is transferred offsite to a secure data center.

5.

All client data is held on disk for rapid recovery.

6.

The primary data center is mirrored offsite for a second copy.

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4

5

September 2, 2011

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Tape vs. VaultLogix Tape Backup Overhead Cost

Tapes Hardware Software Infrastructure cost

Small one-time setup fee Scalable monthly cost

Maintenance/TCO

Hardware and software upgrades Labor cost Tape cleaning 3rd party tape pickup

Free 24 x 7 phone support Free Software Upgrades No Licensing Fees No Maintenance Costs

Protection

Vulnerable to Data Breaches Human Error

End-to-End 256 bit Encryption Fully Automated Solution

Speed

Long backup windows Full backup limitations

Full backups offsite everyday Delta Blocking

RPO & RTO

Slow Write Speeds *Data restoration from tape backup systems fail 70% of the time

Integrated local vault Open & hot backups for mission critical databases

Redundancy

One point of Failure

Multiple Datacenters

* Statistic from Strategic Research Corporation September 2, 2011

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VaultLogix Network Overview • High Quality Internet Access  Dual Gigabit Connections/Multiple bandwidth providers

• Data Center Location and Specifications  Tier 4 primary data center  Dual fiber entrances  Redundant secondary facility  UPS and generator backup

• Infrastructure Components  Dual firewalls  Redundant architecture

 Enterprise-quality storage equipment

September 2, 2011

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VaultLogix Online Backup Key Features • Internet Vault Advantage:  Offsite protection combined with local backup  Single install can backup multiple machines on the customer LAN  Software client can protect both PC/laptop and servers  No additional software required for SQL or Exchange  Open File Manager included  Client and Web-based access to protected information  System State Backup  No appliance necessary  Aggregate usage pricing for all data on the customer LAN

September 2, 2011

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VaultLogix Value • Business-class customer support  24 x 7 availability  Redundant customer support call centers in different US time zones

• Feature-rich software  Simple user interface.  Integrated solution for local and offsite backup

 Central management location

• No capital investment • Secure data centers  SAS 70 Compliant

September 2, 2011

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Why VaultLogix? • Business-class approach to service

delivery and support

• Software ownership • Profitable since 2004 • Superior software features &

functionality

• No hardware to purchase or manage • Pricing structures beats the

competition

• Highest level of redundancy within

the infrastructure design

September 2, 2011

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Questions?

September 2, 2011

www.handsofsupport.com | info@handsofsupport.com | 200 S. Franklintown Rd | Baltimore, MD | 410.846.4582

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Tape vs Vaultlogix