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HCH 2012.04

holiday 2012

‘Tis the season for reconnecting with family and friends as well as making new connections for the upcoming year. That’s why in 2012 we’ve launched new tools, like our new website and Twitter feed, to make it easier than ever to connect with our customers and share the latest news about your electrical service. From our family to yours, have a very happy holiday season. Please make safety a part of all your holiday traditions, and we wish you all the very best for a happy and healthy 2013.

LIGHT UP THE HOLIDAYS FOR LESS THIS HOLIDAY SEASON! Many of our customers have already made the switch from incandescent to LED holiday lights and are lighting up the holidays for less. BIG SAVINGS! Did you know that if you turned on six strands of LED holiday lights during off-peak hours for the entire month of December, it would only cost you $0.16!

Inside this issue > saveONenergy Conservation Program Updates, Holiday Safety

In the Community Over 3,000 hampers in six years! Haldimand County Hydro’s holiday program for local food banks holds a special place in our hearts. It’s a true team effort with staff donating food and working together to prepare hampers for the food banks.

Home Assistance Program The Home Assistance Program has helped over 60 income-qualified customers improve their home’s energy efficiency by installing 300 energy efficient CFL bulbs, as well as faucet aerators, showerheads and pipe wrap for homes with electric water heaters. A combination of 13 fridges, freezers and dehumidifiers have also been replaced with energy efficient units free-of-charge. Call 1-877-872-2570 to find out if you qualify. Pictured in back (l-r) are: Anne, Lorraine & Tara. Front (l-r): Kay, Gina, Breanne & Sherry.

Haldimand-Norfolk Literacy Council,

Pictured from left to right are: Cindy Marr, Jane Albert, HCH Board Member Lorraine Bergstrand and HCH President & CEO Lloyd Payne at the Launch of the Home Assistance Program


located on Queen St. in Dunnville, recently had $1000 worth of lighting installed at no cost to them. Staff and learners have both commented on the improved lighting quality. “The difference is like night and day. We love the new lights” commented Lorraine Bergstrand, Executive Director. Small businesses and farms, call us to see how you can participate and save with the Small Business Lighting Program.

THE peaksaver PLUS™ Program WILL LAUNCH IN 2013! This program is offering

customers with central air conditioning a free programmable thermostat and a bonus in-home energy display. See your real-time energy consumption and use these tools to improve your energy use habits. Stay tuned for more information in the New Year.

Let us help you! Tel: 905-765-5211 • Toll Free: 1-877-872-2570 peaksaverPLUS™ is a trademark of Toronto Hydro Corporation, used under license.


Switch & Save! Switching out metal halide fixtures with fluorescents is a common project in the Retrofit Program, with incentives of $100 to $120 per fixture. Over 600 fixtures have been changed under this program in the last year and a half alone. Call us BEFORE you start an energy efficiency project to see how you can qualify!

George Lunshof Equipment Ltd., received from the Retrofit Program over $3,500 for upgrades and replaced 24 metal halide fixtures with High Performance T8 six-lamp fixtures with occupancy sensors for added savings. These upgrades will result in 5 kW of demand savings and an estimated 24,000 kWh in energy savings per year. Pictured left to right are: Cindy Marr of Haldimand County Hydro and George Lunshof of George Lunshof Equipment Ltd.

Time is Running Out!

Schedule Pick-Up of Fridges or Freezers 15 Years or Older Before December 31, 2012 There’s only a few weeks left to schedule pick-up of your inefficient fridges and freezers that are 15 years and older. In 2013, we’ll only be accepting fridges and freezers that are 20 years or older and in working order. As long as you make your appointment before December 31, 2012, your 15 year-old fridge and freezers are still eligible.

Have a fridge or freezer that fits the bill? Schedule your pick-up appointment soon! Call 1-877-797-9473 or visit our website.


Twitter: @HCHydro

Safety First

Holiday Safety! The holiday season is a busy time of year, so it’s important to put safety first for your friends and family – especially children and pets. Use Abby the Safety Dog’s tips below to avoid hidden electrical dangers that can arise during the holidays:


■ Use only indoor lighting on your tree. ■ Don’t overload electrical outlets. ■ Ensure the tree is kept away from floor heaters, fireplaces, electrical outlets and other electrical sources. ■

Stay safe and save. Make sure you turn off your lights before you leave the house and at bedtime, or use lights with programmable timers.

■ To avoid electrical shocks never use electric lights on metallic trees.

Coming Soon! Haldimand County Hydro is currently working on implementing our new eCare web tool and it’s expected to be launched in January 2013. With this tool in place, our customers can look forward to more streamlined and friendlier web services.

Make sure to watch our website for regular updates!

Questions? Contact our Customer Service Centre at 1 Greendale Drive, Caledonia, ON N3W 2J3 Tel: 905-765-5211 • Toll Free: 1-877-872-2570 Fax: 905-765-8211 • Email:

The Wire - Holiday 2012  

Haldimand County Hydro's Holiday 2012 edition of The Wire

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