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PULSE OCT, NOV, DEC ‘13

Remote Deposit Capture

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5, 7 and 10 Year Mortgages Page 3

Superbowl XLVIII NFL sweepstakes sponsored by

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Our contest winner Page 2

Visa Credit Card fantastic limited time offer Page 3

Free Fraud Protection Page 3

Credit Unions Unite for Good Page 4

Shared Branching how to find a branch near you Page 4

Learn more about organ and tissue donation, Gift of Hope Page 4


PRESIDENT’S MESSAGE Unite for Good.

Did you know that in the last calendar year, America's credit unions provided their members nationwide with $6 billion in financial benefits? That's an average of $121 per member household according to Credit Union National Association's economics and statistics department. Credit unions save members money by charging lower interest rates on loans and paying higher interest or dividends on deposit accounts and investments. They also charge fewer and lower fees. So the more you use your credit union, the more you save. Consider this: Financing a $25,000 new car for 60 months at HealthCare Associates would save you an average of $231 per year in interest expense compared to what you would pay at a banking institution. That's approximately $1,000 in savings over five years. And we pay higher interest on money market accounts than the average bank does. Financially savvy consumers overwhelmingly choose credit unions as their preferred institutions, according to a recent GoBankingRates.com poll. Credit unions still have more work to do, however, as a more general survey found that credit unions are still far from being the average person's primary financial institution. We conducted our own member survey in August and the results were similar, with 85% of members either highly satisfied or somewhat satisfied with the Credit Union overall. However, when asked, “Do you consider HealthCare Associates Credit Union as your primary financial institution for your banking needs?” 45% of the responses said yes and 55% said no. The feedback we got will help us make your credit union an even healthier way to bank—and hopefully your primary financial institution. A cultural shift is happening in America that aligns perfectly with the credit union movement. It's a move toward values-based decision-making. A move away from big corporations and big banks. If you’re one of the many Americans looking for an alternative in financial services, then please look to HealthCare Associates as your best financial partner. Together, we – credit unions and members alike – must unite for good.

Joseph J. Kregul

President/CEO

Super Bowl XLVIII NFL sweepstakes sponsored by Use your HACU Visa card for signature—based transactions between September 5 and December 29, 2013, and you'll be automatically entered for a chance to win a trip to Super Bowl XLVIII in New York/New Jersey, plus the ultimate Big Apple experience!

One Grand Prize winner will receive: `` A trip for two (2) to Super Bowl XLVIII in New York/ `` ``

New Jersey. 5-day/4-night hotel accommodations in New York City. A VIP experience in New York City, with your own personal tour guide, a dining experience at a premier

``

NYC restaurant, and a $1,000 Visa gift card. A visit with an NFL player and access to select NFL events!

Learn more by visiting a HealthCare Associates Credit Union branch or visa.com/NFLPromotion through December 29, 2013.

CONGRATULATIONS to our recent email collection contest winner, Karen M., who won an iPad mini courtesy of HACU. "Who knew when my husband and I opened our account

with HACU we would still be with your Credit Union in the " 21st Century"? We joined HACU in the 1980's when our old bank changed owners 3 times in a year. The fees began to add up and we didn't know ANY of the staff. HACU was within walking distance of my job and I liked the Associates who we got to "know" over the years. Diane, Barb and Todd have now all retired but they were always there to help with our checking, savings and loans. We used almost all the services and they helped and guided us through all the processes without problems. There is nothing like having a person to talk to....face to face. We still like to visit the branch office and visit with our banking associates Carrie, Marilyn, Rosa and Valerie but with direct deposit and PAM we can bank in our slippers and pajamas.... you gotta love this new century woohoo!" Keep up the great service, Karen M.


DON'T HAVE OUR VISA CREDIT CARD… NOW IS THE TIME TO GET ONE, CONSOLIDATE YOUR DEBT AND SAVE MORE! Limited time offer

1.99

%

APR*

On Balance` Transfers No Balance Transfer Fee unlike other Financial Institutions

*APR = Annual Percentage Rate. Available for Platinum and ROI credit cards from 10/1/2013 to 6/30/2014. After that you will be charged the standard APR* Please see your original credit card disclosures for your rate. Rates, terms and conditions are subject to change and may vary based on creditworthiness and qualifications.

Since the launch of DeposZip, our remote capture application you've been snapping and depositing checks, banking from just about anywhere. You don't need to drive to a branch, making it a big-time gas saver. All you need to do is snap and deposit. If you haven't used DeposZip yet you are missing out on the convenient, FREE and secure way to deposit checks 24 hours a day. Pair it with HACU's mobile app and Internet Branch and you have it made! All FREE…all HACU. Visit us at hacu.org for more information. Mobile carrier fees may apply—please ask your provider.

Pay off your home in Sign up for our FREE smsGuardian service, and you'll receive text messages regarding signature−based activity on your credit and debit cards. You can enroll any HealthCare Associates card(s) in this service. You may choose to receive text alerts on up to 10 different SMS (Short Message Service) or text message enabled devices.

Enroll at hacu.org

5 years at 2.95% APR* 7 years at 3.25% APR* 10 years at 3.50% APR*

Here's an example of an alert:

Guardian Alert on card 1234 at XYZ Store for $500.00. Reply AA1234NO if unauthorized. Reply STOP to cancel alerts. If you receive this message and the purchase is legitimate, do nothing. If the purchase is fraud, reply "AA1234NO" and your card will be blocked. This service can be cancelled anytime by replying with the message "STOP". * Enrollment enables the service for one year. Prior to expiration, you will be notified and will be able to text a reply to renew. Changing mobile service providers may require you to re-enroll your mobile device. The cell phone or mobile device must have the ability to send and receive text messages and the use of "short codes" must not be blocked. Standard text messaging rates may apply. Protect your card with smsGuardian today and sleep better tonight.

Limited time offer—up to 80% Loan-to-Value (LTV) Save interest & have peace of mind with a Home Stretch Mortgage. We cover all of your closing costs which can save you about $2,400**. Application is FREE. 1st position only, minimum $25,000. Home Stretch Mortgage available in IL, IN, MO only.

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Federally Insured by NCUA

*APR=Annual Percentage Rate. LTV (Loan-to-Value). To determine your LTV, divide your loan amount by your home's appraised value. Rates, terms and conditions are subject to change and may vary based on creditworthiness qualifications and collateral conditions.. All loans subject to credit approval and appraisal. Owner occupied property only. Estimated monthly payment on 60 month loan at 2.95% APR* = $17.95 per $1,000 borrowed. Estimated monthly payment on 84 month loan at 3.25% APR* = $13.33 per $1,000 borrowed. Estimated monthly payment on 120 month loan at 3.50% APR* = $9.89 per $1,000 borrowed. Limited time offer. Applies to refinances from other lending institutions only. ** U.S. average total closing costs, based on a $200,000 loan amount. Source: BankRate.com.


Whether on a small or large scale, doing good is something credit unions take seriously. Some large credit unions are able to pull together funding from millions of members to improve housing, healthcare, and education in local communities and the world. Be it in the form of scholarships or interest-free loans, it’s still people helping people.

CREDIT UNIONS

196 MILLION PEOPLE WORLDWIDE CHOOSE CREDIT UNIONS AS THEIR BEST FINANCIAL PARTNER

October 17

2013

INTERNATIONAL CREDIT UNION DAY

On October 17, 2013, credit unions in 100 countries will celebrate International Credit Union (ICU) Day® by joining together and celebrating their cooperative spirit.

®

N O N - D I S C R I M I N AT I O N • O P E N & V O L U N TA R Y M E M B E R S H I P • S O C I A L R E S P O N S I B I L I T Y • C O O P E R AT I O N A M O N G C O O P E R AT I V E S • S E R V I C E T O M E M B E R S • O N-G O I N G E D U CATI O N • D E M O C RATI C C O NTR O L • D I STR I B UTI O N TO M E M B E R S • B U I L D I N G F I NAN C IAL STAB I L IT Y • N O N-D I S C R I M I NATI O N • O P E N &

Visit an HACU branch on October 17th for FREE coffee and donuts.

VOLUNTARY MEMBERSHIP • SOCIAL RESPONSIBILITY • COOPERATION AMONG COOPERATIVES • SERVICE TO MEMBERS • ON-GOING EDUCATION • DEMOCRATIC CONTROL • DISTRIBUTION TO MEMBERS • BUILDING FINANCIAL STABILITY • NON-DISCRIMINATION • OPEN & VOLUNTARY MEMBERSHIP • SOCIAL RESPONSIBILITY C O O P E R AT I O N A M O N G C O O P E R AT I V E S • S E R V I C E TO M E M B E R S • O N - G O I N G E D U C AT I O N • D E M O C R AT I C C O N T R O L • D I ST R I B U T I O N TO M E M B E R S

Here at HealthCare Associates our mission is “Helping our members achieve their financial goals, one solution at a time.” We do this, in part, by living up to our Service Promises:

B U I L D I N G F I N A N C I A L STA B I L I T Y • N O N - D I S C R I M I N AT I O N • O P E N & VO LU N TA RY M E M B E R S H I P • S O C I A L R E S P O N S I B I L I T Y • C O O P E R AT I O N A M O N G COOPE RATIVES • SE RVICE TO M E M B E RS • ON-GOI NG E DUCATION • DE M OCRATIC CONTROL • DISTR I B UTION TO M E M B E RS • B U I LDI NG FI NANCIAL STAB I LITY

Unlike banks, we at HealthCare Associates Credit Union are not in business to make a profit. Credit unions all over the world are a united front focused on you, the members, with an unwavering belief in the “people helping people” philosophy upon which we were built.

To anticipate your needs and exceed your expectations

• • •

To make it easy to do business with us

• •

To treat you with respect

To take ownership of your requests To recommend solutions that will improve your financial health To thank you for being a member

The credit union movement is a united force based on camaraderie, cooperation, and collaboration. That’s why, at a credit union, you are never a number — you are a member, and we are here to serve you.

coordinated donations that saved the lives of more than 14,000 organ transplant recipients, and improved the lives of hundreds of thousands of tissue transplant recipients. An employee of HealthCare Associates has a friend whose 15-year-old son, Jake, is in need of his third kidney transplant, which will be performed at Lurie Children's Hospital of Chicago. We feel this is a good opportunity to share Gift of Hope Organ & Tissue Donor Network, the federally designated not-for-profit organ procurement organization (OPO) that coordinates organ and tissue donation and services to families of donors in the northern three-quarters of Illinois and northwest Indiana. Since its inception in 1986, the network has

Internet Branch hacu.org Pay bills, check balances & learn more Des Plaines Branch Naperville Branch 1151 East Warrenville Rd. 249 South River Rd. Des Plaines, IL 60016 Naperville, IL 60563

Not close to an HACU branch? We've got it covered—6,800 CO-OP* credit union Shared Branches nationwide.

look for this on our home page ATM & Branch Locator Over 6,800 branches nationwide.

Surcharge-Free ATMs Deposit Taking ATMs Branches Shared Branching Zip Code GO

more search options

select "Shared Branching" and enter your zip code

When you find a branch you would like to visit, bring your state ID or driver's license and your member number. Make deposits, withdrawals, and loan payments just like you were at one of our branches. You can also search ATMs to find a participating ATM near you. Guest credit unions have the right to charge fees. *ATMs are not part of the CO-OP network.

Learn more about organ and tissue donation, Gift of Hope, and their lifesaving mission at

www.giftofhope.org

As one of 58 organ procurement organizations that make up the nation’s organ donation system, Gift of Hope works closely with Illinois’ nine transplant centers: • • • • • • • • •

Advocate Christ Medical Center Ann & Robert H. Lurie Children’s Hospital of Chicago Loyola University Medical Center Memorial Medical Center Northwestern Memorial Hospital Rush University Medical Center OSF Saint Francis Medical Center The University of Chicago Medical Center University of Illinois Medical Center at Chicago

Telephone Teller 630.276.5726 or 800.213.6445 (toll-free)

Call Center 630.276.5555 or 800.942.0158 (toll-free)

Oak Lawn Branch Winfield Branch St. Bernard Hospital 9640 South Pulaski Rd. 27W460A Chicago Ave. 326 West 64th St. Oak Lawn, IL 60453 Winfield, IL 60190 Chicago, IL 60621 (restricted access)

This newsletter is a quarterly publication of HealthCare Associates Credit Union. The credit union reserves the right to add, change or delete services in accordance with applicable regulation; and all rates and terms are subject to change without notice. HACU is not responsible for omissions, errors or other information inconsistent with policy.

Little Co. of Mary Hospital 2800 West 95th St. Evergreen Park, IL 60805 (restricted access)

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October 2013  

October Newsletter