Inside view Though most people who've been through the digital switchover have found the process relatively problemfree, a fifth of those that Which? asked have experienced some problems. The digital switchover affects the TV signal given out by TV transmitters, so you'll need to retune any Freeview set-top boxes at the start and end of your switchover period to avoid losing access to some channels. Most people Which? spoke to who'd been through the switchover found retuning fairly straightforward, though some needed to help less technically minded neighbours. There should be guidelines on how to retune your TV's set-top box in the manufacturer's instructions. Retuning may result in your TV channel order changing, so if you suddenly seem to have lost some, check the full listing to see whether 'missing' channels are buried at the bottom of the list. This could also be the problem if you live on the border between two TV regions and have found that your electronic programme guide (EPG) is prioritising channels from another TV region. Some older Freeview set-top boxes might not work after the switchover. Unfortunately, the only option in this case is to choose a new Freeview box. If you buy a new Freeview box, buy one marked with the digital tick, which indicates that it's switchover compatible. Most Australians access digital TV through an antenna on the roof, while some require a satellite. There are many factors that can
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affect the quality of your reception. If you've installed digital TV equipment and you aren't receiving digital free-to-air TV or you're getting a low quality signal, there are steps you can take to identify your problem. Poor digital reception is easily identifiable. If your screen is pixelating or freezing and your sound is popping or distorted, you probably have an issue with your reception. Please note, satellite services can be affected by extreme weather conditions like very heavy rain. Larger dishes can improve performance during these events, but may be excessive for normal operation. Apart from the fact you have little choice, the transition to digital TV offers a number of benefits. The first of these is that you'll have a much wider selection of channels than the four or five available now. You'll also be able to enjoy digital radio, without the need for a separate DAB receiver, and will also be able to take advantage of Digital Teletext.
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