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Dear Friend, People I talk with outside of Goodwill are often amazed to hear the many different populations we serve. We work with people from all kinds of backgrounds who are working to overcome many different barriers. The people we serve have various levels of life experience.

Jeff Nock President & CEO

Take Nick, featured below, for example. Nick made a big transition in the last year, graduating from high school. That also meant that Nick had to act and maintain a job and begin pursuing his dreams.

Summer 2011

We served Nick through our Career Connections program and he’s working in a job he loves at a Quad Cities area golf course. Nick is on the way with the next step of his life journey. Betty, featured on page two, has lots of experience in retail and business, but life dictated that she needed to find a job at age 64. Through the AARP Foundation, Betty was placed in a position at one of our Goodwill stores and hasn’t looked back since. She loves her work and we’re fortunate to benefit from Betty working with us. Each day is an honor to be among our clients and our staff who do such heroic things. They inspire me and I hope they will do the same for you. Jeff Nock, President & CEO

AT T H E L I N K S

Red Hawk Course Offers Life-Changing Internship Nick Powell Tees Up Future

with the Career Connections Program, discovered how animated Nick became when he talked about golf. A career at the golf course had not even been identified as an area of interest when Nick participated in the person-centered-planning process. Nick’s obvious passion was enough to get the wheels in motion to set up an opportunity for an internship. Then this spring, Nick successfully completed an internship at Red Hawk Golf Course in Davenport and was hired for a permanent job with the City of Davenport Recreation Division. As an employee at Red Hawk, Nick may be mowing the greens and running the ”golf ball picker upper,” the very tasks that he completed during his internship. A quiet young man, Nick says he wants a job where he works outside, and he loves working at the golf course.

Nick Powell is proud to work at Red Hawk Golf Course in Davenport.

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ix weeks at the golf course this spring fed Nick Powell’s golf passion. Nick, 21, of Davenport didn’t tee off each day; he worked at the golf course as part of an internship through the Career Connections Program coordinated by Goodwill of the Heartland. Through discussion about Nick’s interests and longterm goals, Cherrie Claeys, Employment Specialist

A gator is a convenient tool that saves Nick time and steps at the golf course.

Heartland, enabling him to be certified to operate a forklift. With the help of Goodwill of the Heartland’s Career Connections program, Nick is looking at a sunny future on the greens and the fairways of the public golf courses in Davenport.

Since a job with the recreation division offers the potential for summer and winter work, Nick is fully prepared to spend his summers mowing greens and his winters moving snow. “Snow season is good too. It’s good to try new things,” he explains. A graduate of Davenport North High School and a self-described nice person, Nick looks forward to one day living on his own and driving an automobile for the first time. He is studying to take the driver’s license test in the coming weeks. In the meantime, he has operated a gator and equipment at the golf course and has successfully trained and passed testing at Goodwill of the

Watch out weeds! Nick is on weed patrol in the front flower bed.


E M P LOY E D !

AARP Program Directs Older Workers to Goodwill Betty Praises Goodwill Team for Inclusion

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isit a few minutes with Betty McGowan, Production Clerk at the Marion Store, and you feel you are talking with a lifelong friend. Her effervescent manner turns strangers into friends in little time.

and work at public agencies or at notfor-profits for short-term assignments

She recalls there were a lot of bills to take care of after the closing of the shop and the death of her parents. She needed a job to earn money. “You come to work at Goodwill, and see the clients, our number one priority. They are inspiring, and they make you glad to be alive and working here.”

Betty McGowan loves working with Goodwill team!

Tom Werderitsch, President/CEO of Selzer Werderitsch Associates (SWA) of Iowa City, and Paul Rumler, Executive Vice President of the Quad Cities Chamber of Commerce, joined the board in June. Werderitsch has worked in the commercial/ industrial construction field for the past 45 years. Werderitsch’s firm specializes in commercial, institutional and industrial construction. An active member of the Iowa City Area Chamber of Commerce, Werderitsch also was a founding member of the Johnson County Community Foundation, an 11-year member of the Shelter House Board of Directors, is a long-time member of state and national builders’ associations and Rotary International.

Paul Rumler

“I love it at Goodwill. I have never worked with a group of people so generous in their spontaneity,” she said. “It’s very hard, physical work with a lot of standing and lifting, and we all work here as a team.”

“At 64, it’s not too easy to get a new job,” Betty recalls. Some might think Betty would find it difficult to meld into employment at Goodwill after leaving the upscale environment of a locally-owned furrier, but not Betty.

Goodwill of the Heartland names two board members

Tom Werderitsch

“I love people from all walks of life.”

Betty has worked jobs in retail for many years, but circumstances meant that she was laid off from a previous position, and she needed to close her long-time family business, Berger Furrier in Cedar Rapids. Betty started working part-time at the Goodwill through AARP, but then a full-time position with benefits opened, and Betty recalls that she said, “I’ll take it.”

For the past two years, Betty’s presence has permeated the Marion Store, and her Goodwill co-workers adore her spirit and energy, humor and her work ethic. Betty, a life-long resident of Cedar Rapids, came to work at Goodwill of the Heartland through the AARP Foundation, which matches senior workers with employment opportunities throughout the area. Christi Mason, Project Director with AARP, explains the organization has worked with Goodwill for a number of years. The workers from AARP, age 55 or older, gain the opportunity to train

while earning minimum wage. The program places clients for up to one year, and sometimes the placement is so successful that the employee is hired by the employer. Such is Betty’s story.

“I pretty much say what I think,” she explains. “I work with young people, in their 20s, and they don’t make me feel like an old lady,” Betty says. “That is a gift.”

Goodwill Board of Directors 2011-2012

In his role at the Quad Cities Chamber, Rumler has led many community and economic development initiatives to grow the region’s economy. He currently is Executive Director for the Quad Cities Passenger Rail Coalition, a group working to re-establish passenger rail service to the Quad Cities.

Prior to the Chamber, Rumler worked for various members of Congress, including U.S. House Minority Leader Steny Hoyer. “Both Tom and Paul bring to Goodwill a passion for community service. Tom’s knowledge of commercial real estate and construction will be invaluable to Goodwill as we expand our operations to meet the needs of our communities. Paul’s background in government and economic development will help Goodwill to meet the challenges within our areas,” said Jeff Nock, president and CEO of Goodwill of the Heartland.

Terri Davis, Chair Shuttleworth & Ingersoll, P.L.C. Cedar Rapids Elizabeth Hladky, Vice Chair Gazette Communications Cedar Rapids David Bywater, Treasurer Tru-Art Color Graphics Iowa City Ken Urmie, Secretary MidWestOne Bank Iowa City Rick Anderson Deere & Company Moline

Dale Kretschmar Cedar Rapids Julie Kunkel Hills Bank & Trust Co. Coralville Mark Moser University of Iowa Hospitals & Clinics Iowa City Tom Rocklin University of Iowa Iowa City Paul Rumler Quad Cities Chamber of Commerce Davenport Ang Taake Evergreen Packaging Equipment Cedar Rapids

Rose Donnelly Rockwell Collins Cedar Rapids Matthew Frascht University of Iowa Community Credit Union Coralville Charles Helms, M.D., Ph.D. University of Iowa Hospitals & Clinics Iowa City

Gregs Thomopulos Stanley Consultants, Inc. Muscatine Tom Werderitsch Selzer Werderitsch Associates Iowa City Jeff Nock (Ex Officio) Goodwill of the Heartland

In The Works is published by Goodwill of the Heartland, a not-for-profit organization serving southeast Iowa and the Quad City area. Goodwill is accredited by CARF International. DeWitt Donation Center 1416 11th. St. 563-659-2611 Davenport Store 5360 Villa Drive 563-823-1790 Coralville Store 2551 Heartland Place 319-545-6581 Clinton Store 1015 13th Avenue North 563-519-0156 Cedar Rapids West Store 2000 Scotty Drive SW 319-654-9585 Cedar Rapids East Store 5520 Council Street NE 319-378-0393 Cedar Rapids Donation Center 802 34th Street SE 319-862-0476 Burlington Store Opening Summer 2011 Bettendorf Store 2333 Cumberland Square Drive 563-344-9431

A United Way Agency.

Washington Store 312 E. Washington Street 319-653-2548 Rock Island Store 4664 44th Street 309-786-1220 Muscatine Store 2001 Cedar Plaza Drive 563-264-1947 Moline Store 4241 Avenue of the Cities 309-736-3039 Marion Store 3202 7th Avenue 319-373-0480 Iowa City Store 985 Highway 6 East 319-337-3548 Goodwill Reboot 1410 S First Ave. 319-248-0020 Fairfield Store 2005 W. Burlington Ave. 641-469-3085

Goodwill Stores and Donation Sites:

1410 S. First Ave. Iowa City, IA 52240 Return Service Requested

Non-Profit Organization U.S. Postage PAID Permit No. 415 Cedar Rapids, Iowa


In The Works @ Goodwill