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The George Washington University

CIBER

2015-2016 ANNUAL REPORT


Table of Contents 1

Director’s Letter

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About GW-CIBER

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Fostering Research

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Building a Community of Scholars

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Teaching International Business

10 Promoting Experiential Learning 14 Advancing Education in Business Languages 16 Engaging the Business & Policy Communities 18 GW-CIBER Administrators & Advisors

For updates, visit us online at: http://www.business.gwu.edu/CIBER All Rights Reserved GW - CIBER 2016 // Design by Alice Dang


Director’s Letter I am delighted to report that GW-CIBER just finished its first decade by completing another successful and eventful year! We started off the 2015-2016 grant year with a series of thematic seminars and presentations covering a wide range of topics, including global banking crises, the 2015 Paris Climate Conference, and the latest developments in the oil industry. We also worked hard preparing the launch of two CIBER-led Short Term Study Abroad programs (STAPs) – in Rwanda and in Germany – which took place during Spring Break 2016. The objective of the Rwanda STAP was to acquaint undergraduate students with the business environment in Sub-Saharan Africa and demonstrate to them how institutions impact development in the region in general and in Rwanda in particular. I’ve been leading programs to Rwanda for the past few years, engaging both graduate and undergraduate students in understanding the process of development in a country that has managed to make such progress in revitalizing its economy just two decades after a humanitarian disaster of staggering proportions. This winter, we are offering this learning opportunity to a group of faculty participating in the upcoming faculty development program to Rwanda & Egypt, organized in collaboration with the CIBERs of the University of South Carolina and Brigham Young. The Germany STAP was part of GW-CIBER’s effort to offer interdisciplinary study-abroad programs that blend language and culture with business. Our Business Language Coordinators, Drs. Gonglewski and Helm, took a group of students to Frankfurt where they honed their language skills while learning about Germany’s green business movement and sustainability efforts. Our efforts in supporting research this past fiscal year resulted in several projects which received funding through CIBER’s annual Request-for-Proposals competition. As in the past couple of years, we also benefited from support from Robin Liebowitz, who continued funding research projects in the areas of international business and development and innovation. In the summer, we also hosted doctoral students pursuing degrees at other universities across the country who came to GW’s campus to work with GW faculty mentors as part of GW-CIBER’s Summer

Doctoral Institute. GW-CIBER’s student programming included experiential learning opportunities offered under three initiatives – the Consulting Abroad Projects (required of all first-year Global MBA students), the Global Business Consulting program (open to all MBA and other specialized Master’s students), and funding for unpaid internships in international business (offered to all graduate and undergraduate students from the GW School of Business and the Elliott School of International Affairs). This last program was generously funded through a grant provided by Michael Quinn. In Spring 2016, we offered a series of international business workshops for faculty from minority-serving institutions and community colleges in the Mid-Atlantic region. In collaboration with Howard University, we brought together a cohort of faculty members working in the field of strategy and interested in internationalizing their curricula. In May, we partnered with several trade organizations (Association of Women in International Trade, Women’s Bar Association, and Virginia/DC District Export Council) to offer an outreach event exploring a dark side of international business – corruption. A mix of trade professionals, lawyers, policy-makers, academics, and students came to hear a real-life story of crime and punishment under the U.S. Foreign Corrupt Practices Act, and discuss lessons learned. Apart from the Rwanda-focused study tours mentioned earlier, our Africa-focused programming also included several diaspora-related initiatives. In this regard, I would like to congratulate GW-CIBER’s Faculty Coordinator Dr. Liesl Riddle who received the 2016 Diaspora Champion Award (presented to her at the Annual Ethiopian Diaspora Business Forum) for her work promoting diaspora investment in Africa. As GW-CIBER enters its second decade, I am optimistic that it will continue to enjoy the support of its stakeholders while providing quality programming to students, faculty, and the business community. Our main goal remains the same - to be a vocal advocate for international understanding, to prepare global leaders, and to expand the body of knowledge of international business. We are always on the lookout for like-minded collaborators. Thank you, Reid W. Click, Director, GW-CIBER Associate Professor of International Business & International Affairs

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About GW-CIBER Created under the Omnibus Trade and Competitiveness Act of 1988, and administered through the U.S. Department of Education, the national CIBER program promotes U.S. competitiveness and international business through programming that serves students, academics, policy-makers, and the business community. The GW Center for International Business Education and Research (GW-CIBER) is part of a network of seventeen CIBERs located in universities across the U.S. Our initiatives are centered on the unifying theme of Institutions, Policies, and Development in International Business, which leverages GW’s location in the nation’s capital, the capabilities and interests of GW’s faculty, and the University’s focus on globalization, interdisciplinary collaboration, governance and sustainability, ethics and leadership, and educational excellence. GW-CIBER’s theme emphasizes the role of institutions (formal and informal) in international business, trade, and economic development. Our location in Washington, DC is a great asset to our Center, given our close proximity to so many government and multilateral institutions, non-profit organizations,

and embassies. This gives us and our stakeholders access to experts and ideas, and allows us to observe first-hand the process of policy making. Additionally, GW-CIBER’s programs also touch on issues related to emerging and developing economies, and their implications for U.S. competitiveness. The prosperity of U.S. firms depend to a great extent on the presence of trading partners who are politically stable and strong enough to participate in the global markets. Understanding the economic and business environment of emerging and developing countries is important for U.S. firms, so that they can successfully overcome any challenges and take on any opportunity that these dynamic markets offer. The GW-CIBER theme is addressed through five overlapping focal areas (listed below) that feature specific faculty expertise. Each one of these focal areas is important for international business and has critical implications for U.S. competitiveness. Select faculty members from various departments across the University champion these areas by building them out through collaboration with numerous other faculty members.

Focal Areas • Trade, Investment, and Employment Issues • Leveraging Diaspora Populations • Energy, Land Management, and Environmental Sustainability • The Intersection of Business, Government, and Civil Society • Innovation and Property Rights

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Our Objectives 1. Develop global leaders through innovative degrees and other curricular and co-curricular activities that further students’ understanding of international business. 2. Collaborate with businesses/professional associations to create experiential learning and training opportunities for international business students. 3. Develop multi-disciplinary research programs, with an emphasis on interdisciplinary projects, to expand the body of knowledge in international business. 4. Provide professional development opportunities for faculty and doctoral students, especially those from minority-serving institutions and community colleges, with the goal of internationalizing their curricula. 5. Engage the business and policy communities in the Mid-Atlantic region to develop their global business competency through training opportunities and outreach. 6. Promote “business language” education by offering language programs for students and business literacy programs for language instructors in the MidAtlantic region. 7. Enhance students’ and professionals’ understanding of the business environment in Sub-Saharan Africa and its relevance for U.S. competitiveness.

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Fostering Research

GW-CIBER supports faculty and doctoral students to pursue research projects related to the Center’s theme of Institutions, Polices, and Development in International Business and to U.S. competitiveness. These projects range from journal articles, working papers, and books to research seminars, conferences, and workshops. The mechanism through which GW-CIBER’s sponsored research is carried out is the annual request-for-proposals (RFP) competition, which calls for doctoral students and faculty from across the GW to submit proposals for projects addressing the Center’s theme and any of the five focal areas. The proposals are then evaluated by GW-CIBER’s Faculty Coordinating Board, which consists of faculty members from various GW departments and schools. During the 2015-2016 academic year, the GW-CIBER supported scholars worked on projects related to: (i) learning in online trade, (ii) the influence of corruption and transparency in emerging markets on inward investment from OECD countries; (iii) the cross-border spillover of the U.S. monetary policy; (iv)

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the relationship with government, industrial policy, and private sector; and (v) development of an online course on international marketing for business language teachers. Additionally, GW-CIBER benefited from a third year of support by Ms. Robin Liebowitz of rkl3D Consulting (a member of GW-CIBER’s and the School of Business Advisory Councils), who provided funding for research on topics related to international business and development and innovation. In AY’15-16, funding under this option supported a project by Dr. Robert Weiner from the International Business department, who sought to investigate the question “Do changes in corporate disclosure regulation affect investment transparency – information revealed by MNEs and domestic firms about their M&A activities?” Finally, GW-CIBER’s research agenda was also enriched by the projects of the 2016 Summer Doctoral Institute participants, more information about which can be found in the next section of this report.


Featured RFP Funded Projects The Value of Reputation in Trade: Evidence from Alibaba

Maggie Xiaoyang Chen, Associate Professor of Economics

This project examines the value of reputation in international trade by exploring T-shirt exports on the world’s leading online trade platform, Alibaba. The author first presents four new stylized facts about the online distribution of exporters including: (1) exports are more concentrated in superstar exporters online than offline; (2) the distribution of price closely resembles the distribution of reputation; (3) price and export volume become more dispersed as exporters age; and (4) the share of superstar exporters diminishes with the income and experience of importers. Exploiting detailed features of online reputation and Russian 2014-2015 ruble crisis, the author explains the stylized facts and offers causal evidence on the heterogeneous trade responses to reputation. The researcher also builds a dynamic price and reputation model to show that exporters use dynamic prices to influence the rates of reputation diffusion and export growth and reducing the frictions of reputation diffusion could have an economically important impact on both the aggregate volume and distribution of trade.

Who is Afraid of Corruption? The Perverse Effect of Host-Country Government Transparency on OECD Countries’ Firms Investment to Emerging Markets

Neli Loewenthal, Ph.D. Candidate, International Business

In the proposed study, the author adds two key dimensions of focus that could explain the conflicting findings in the existing literature. First, a hypothesis is put forward stating that a country’s corruption environment intersects importantly with the country’s tendency toward transparency of government records. Second, it is argued that the relationship between a country’s institutional environment and a foreign firm’s propensity to make an investment will depend significantly on whether the firm is pursuing a traditional technology, or an innovative technology that is disruptive to the status quo. Both sets of hypotheses are tested on data collected via scenario based surveys targeting international business executives. The survey is administered by YouGov, a firm specializing in large panel surveys. The results will have important implications for scholars and policy makers attempting to stamp out corruption. Broadly speaking, the project addresses global issues at the intersection of Business, Government and Civil Society that affect economic development, poverty alleviation, and sustainability. The author’s objective is to offer insights on how business and government can collaboratively achieve greater progress on curbing corruption.

The Politics of Privatization: Electoral Competition and Public Sector Privatization in India

Varun Piplani, Ph.D. Candidate, Political Science

Privatization has been shown to be beneficial for economic growth and development. However, critics argue that privatization negatively impacts worker wages, working conditions, and increases inequality. In addition, governments also employ alternate methods of privatization. While the sale of public companies has been booming around the world, we have also seen the rise of public-private partnerships (PPPs). Since 2009, over $1.1 trillion worth of public sector enterprises (PSEs) have been sold, more than any other time since 1979. And according to the World Bank, PPPs are used today in 134 developing countries, and account for 15 to 20 percent of the total investment in infrastructure. So what explains the variation in levels and methods of privatization? This study tests the relationship between the politics of elections and privatization, using evidence from India at the national and state levels since 1991. The author argues that while discouraging some forms of privatization, democratic competition encourages others. Using evidence from India, the project tests these claims using a mixed methods research design. The project generates a comprehensive, original database of privatization in India, and addresses the debate on the relationship between democracy and development. The author finds that while democracy makes some economic policies harder to implement, it might make alternate economic policies easier.

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Building a Community of Scholars GW-CIBER Summer Doctoral Institute SDI 2016 Participants & Mentors Róisín Donnelly GW Mentor:

International Business Strategy, Bentley University Dr. Heather Berry, International Business

Yuanyuan Li GW Mentor:

International Business, Rutgers University Dr. Anupama Phene & Dr. Robert Weiner, International Business

Daniel Miller International Studies, University of Washington GW Mentor: Dr. Jiawen Yang, International Business

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Yifan Wei Business Administration, University of Illinois at Urbana-Champaign GW Mentor: Dr. Jiawen Yang International Business

Since 2008, GW-CIBER has been striving to create a collaborative and interdisciplinary network of scholars interested in issues related to the Center’s theme, by offering the annual Summer Doctoral Institute (SDI). One of GW-CIBER’s flagship student programs, the SDI has so far welcomed more than sixty students from universities across the country for multi-perspective learning. Each summer, up to ten doctoral students from some of the top universities in the U.S. gather on GW’s campus for two months, to engage in intensive research under the mentorship of a GW faculty mentor. The students come from various disciplines, including Finance, Management, Political Science, Government, International Relations, and Engineering, but they are joined by the common interest to explore further the role of institutions and policies in development and international business. The relationship between the SDI students and their GW mentors is one of the most important aspects of the program. The mentor takes the role of both an advisor and a research partner to their assigned student, and they both work towards producing a paper that can be presented at peer-reviewed conferences and published in a top journal. While at GW, the SDI students have the opportunity to attend a weekly seminar on institutions and development and any professional development workshop that GWCIBER might be offering during the summer. They also have access to all research, computing, library, and other campus resources, as well as to the myriad events organized throughout Washington, DC.


Featured SDI Projects

The Origins and Effects of Entrepreneurship Policy: The Case of China Yifan Wei & Jiawen Yang

“I truly appreciate GW-CIBER hosting me during the 2016 SDI program. It provided me a great opportunity to develop my research idea and work on the paper with insights and feedback from faculty members of GWU Business School as well as SDI fellow members. I particularly benefited a lot from the daily interaction with other SDI students, which helped broaden my academic horizon into other fields and facilitate further collaborations among us. Lastly, the location of GWU in the heart of the nation’s capital connected me with the world’s greatest minds in various influential institutions at DC that nurtured my world views and ideas. Such short, but fruitful, time at SDI has been an unforgettable moment in my career.” - Yifan Wei, SDI 2016 Participant

Institutional Distance, Value Chain Activities and Shareholder Valuation

Róisín Donnelly & Heather Berry

This paper explores the relationship between changes in value chain activity locations and shareholder valuation. Specifically, the authors examine changes in foreign vs domestic affiliates and delineate these affiliates into their different value chain activities: manufacturing, distribution, and R&D. The researchers investigate the substitution effect of whether shareholders value an increase in activity at home alongside a corresponding decrease in activity abroad and vice-versa.

The dominant approach to studying entrepreneurship has traditionally focused on discovering personal attributes and the context that propel individuals into entrepreneurship. Yet it overlooks how organizational environment creates or destroys entrepreneurial opportunities. Organizational theorists have been trying to address the issue of entrepreneurial opportunity by analyzing economic, social, and political forces respectively that influence entrepreneurial outcomes. Less attention, however, has been devoted to unique combination of national political and economic institutions that together produce the national entrepreneurship policy and entrepreneurial outcomes. This study seeks to fill the gap by answering the following questions: how is entrepreneurship policy produced and how does it affect the founding of entrepreneurial firms? A theoretical model has been developed, and it has been argued that entrepreneurship policy is a function of the interaction among three regimes: policymaking, production, and knowledge. The policymaking regime generates entrepreneurship policies under the influence of production and knowledge regimes at the first place; and it shapes production and knowledge regimes based on the policy outcomes. The effectiveness of the policies hinges on the consistency of each regime’s dominant institutional logic that governs its structure. The authors apply this theoretical model to analyze the evolution of China’s entrepreneurship policies over the past three decades driven by the constantly changing interaction among the three regimes.

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Teaching International Business Studying the Land of a Thousand Hills Land of a Thousand Possibilities

Building on faculty expertise and successful GW School of Business past programming, GW-CIBER put forward an agenda for enhancing student understanding of the business environment in Sub-Saharan Africa. The region has emerged as a rising power with many opportunities, and Rwanda in particular has made an extraordinary progress since the 1994 genocide. Rwanda presents an excellent opportunity for studying the role of institutions in economic development and the relationship between business and government. For the past three years, GW-CIBER has been guiding GW students to explore these connections and the Rwandan economy through the MBA Consulting Abroad Projects (an experiential-learning course required for all first-year Global MBA students). Leveraging this experience, expertise, and established relationships within the country, in AY2015-16, GW-CIBER offered for the first time a short-term study-abroad (STAP) program in Rwanda for undergraduate students, to explore the role of institutions in development. Through this program, the students gained exposure to various institutional actors, including (i) multilateral and bilateral donors, (ii) Rwandan government ministries, (iii) local and multinational companies and entrepreneurs, and (iv) local financial institutions. In addition, the STAP included local engagement with the Bridge2Rwanda Scholars Program - an innovative gapyear program preparing talented East African high-school graduates for study at universities in the U.S. and the U.K. The Rwanda STAP course, led by GW-CIBER Director Dr. Reid Click, gave the participating students the opportunity to engage professionally in the business environment of a developing country, to acquire in-depth understanding of its institutional development, and to exchange perspectives with local scholars.

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Rwanda is known as the land of a thousand hills, but I came to know it as the land of a thousand possibilities after experiencing it through GW’s short term abroad course “Institutions and Economic Development: The Case of Rwanda.” We were a group of approximately 15 students, which fostered an environment full of dialogue and exchange. Prior to our one-week in-country experience, we spent several weeks in DC reading books, and analyzing articles and studies like the World Bank’s “Doing Business” report. This allowed me to increase my information retention and expand upon pre-existing knowledge while meeting with U.S. and Rwandan diplomats, students, and entrepreneurs. As an international affairs major with a concentration in development, Case of Rwanda offered me a unique opportunity to broaden my understanding of development and many of the challenges that can be attributed to political, historic, regional, and geographic climates. I was able to meet with the head of the Rwandan Development Board, the Rwandan Minister of Finance, several Rwandan students in the Bridge2Rwanda program, and representatives from the U.S. embassy and USAID. Our group also visited the warehouse of a social entrepreneurship enterprise called Gahaya Links, which provides work to widows of the 1994 genocide. What I have come to understand is that there are several institutions that mold emerging markets. From domestic to foreign efforts, development is a multifaceted process that requires the contributions of governments, NGOs, and individuals who are committed to improving access and creating national and regional transformation. Over 20 years post the 1994 Genocide, Rwanda has made much progress, and this experience allowed me to begin understanding Sub-Saharan Africa, and encouraged me to spend my next semester studying development in Dakar, Senegal. This course truly helped me see firsthand the realities of international development, and the facts and statistics that hold the power to influence global development trends. - Jennifer Bryan, Rwanda STAP 2016 Participant

Upcoming Faculty Study Tour: Egypt & Rwanda Offered by the CIBERs at GW, University of South Carolina, and Brigham Young University in January 2017, this faculty development program will acquaint participants with the economic, political, and cultural environments that exist in the Middle East and East Africa today. The faculty members are expected to translate this knowledge into new classroom experiences and research ideas.


Internationalizing the Business Curriculum One of the seven objectives of GW-CIBER is to “Provide professional development opportunities for faculty and doctoral students in diverse fields from across the United States, with a special emphasis on collaborative programming for scholars from minority-serving Institutions (MSIs) and community colleges in the Mid-Atlantic region with the goal of internationalizing their curricula.” In an effort to accomplish this objective, GW-CIBER and the Howard University School of Business have teamed up to jointly develop and offer an International Business workshop series for faculty members from MSIs and community colleges in the MidAtlantic region. This professional development opportunity brings together a cohort of faculty members to receive training, expertise, and resources for teaching and research in several functional fields. To create a modern, innovative program, globalizing these fields is discussed through the lens of GW-CIBER’s theme of Institutions, Policies, and Development in International Business. During the past academic year, the program focused on international strategy and included three workshops which discussed current approaches to incorporating global context into business strategy and management classes. Faculty members from GW’s department of International Business as well as invited

experts shared their experience and offered the participants various teaching materials, including cases and simulation exercises. The three workshops were attended by a cohort of twenty faculty members from the following universities - Bowie State, Coppin State, Delaware State, Howard, Morgan State, and Virginia Union.

Workshop I: How Institutional Environments Affect the Capabilities and Strategies of Firms Led by Jennifer Spencer & Meghana Ayyagari, GWSB Department of International Business • • • •

Understanding formal institutions and how they help reduce transaction costs. Analyzing corruption and its impact on institutions. Learning about business groups/diversification. Using simulation exercises in the classroom – “Managing Stakeholders”.

Workshop II: Building ‘International’ into a Strategic Management Program Led by Stephen Tallman, University of Richmond & Jonathan Doh, Villanova University • • • •

Recognizing the impact of operating in a global market on critical strategy concepts and activities. Understanding what is international and what is not in strategy research. Incorporating global and international management concepts into the strategic management curriculum. Applying alternative approaches to the use of cases in the classroom.

Workshop III: Specialized Topics in International Strategy Led by Anupama Phene & Heather Berry, GWSB Department of International Business • • • •

Customizing class activities by incorporating international elements; the case of innovation. Encouraging in-depth class discussions by assigning thought-provoking readings and tasks. Creating unique cases by using public sources such as annual reports and press releases. Demonstration of how customized cases benefit the international business class experience.

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Promoting Experiential Learning Consulting Abroad Projects 2016 Towards the end of their first year, all full-time GW MBA students participate in a three-course sequence termed Consulting Abroad Project (CAP). This program offers the students the opportunity to expand their knowledge about selected countries, regions, and industries, by engaging them in consulting projects with an overseas client company. The CAP program includes: (i) a course in International Management, which equips the students with the theoretical foundation of conducting international business; (ii) an intensive consultancy practicum lab, which also includes a one-day workshop on the consulting framework TEAM FOCUS; and (iii) two weeks of in-country work devoted to project finalization and presentations to the clients. For the past few years, GW-CIBER has been supporting the CAP program by sponsoring the TEAM FOCUS workshop, led by Dr. Paul Friga, an international consulting expert. The TEAM FOCUS methodology guides the students through the entire consulting process, from team formation and problem formulation to solution recommendation. Additionally, for three years in a row, the GW-CIBER Faculty Director and Administrative Director led the CAP program in Rwanda, which engaged the teams in projects related to agribusiness.

CAPs 2016 Countries & Projects Argentina: The Argentina CAP students worked with two clients. An Argentinean Bank, which was eager to implement new services and innovative transaction and financing instruments, asked the teams to create a marketing plan with a full market analysis on how banks are handling their electronic banking platforms. Additionally, Argentina’s first co-working brand, which was considering to open three new locations, requested that the students provide an analysis of a regional expansion plan for the next two years. China: The China CAP program engaged the GMBA students in the development of Chinese e-commerce, and specifically as applied to the hospitality sector. The client was a Shanghai-based hospitality e-commerce firm, which tasked the students with projects involving business integration, brand development, and mobile applications. The students had the opportunity to work in a cultural context that values personal trust and relationships, and to hone their management consulting skills. South Africa: Based in Cape Town, the GMBA teams worked on four distinct projects with two client companies. The first client, an African start-up providing a mobile money-transfer platform and other services to low-income customers, needed help with developing an international market expansion strategy, targeting Ghana and Mozambique. Additionally, the company asked the students to identify a range of product development opportunities to extend the impact of its core business. Two other student teams worked with an angel investment and venture capital firm with a focus on earlystage investments in internet, mobile, and e-commerce start-ups. The projects consisted of identification of disruptive technologies affecting major industries in emerging economies and of best practices gathered from emerging market start-ups and applicable to the South African context. Turkey: This CAP experience involved two relatively small client companies. The first one was a producer of traditional Ottoman Iznik tiles, as well as innovative gift items and decorations. The student teams were tasked with providing business strategy, and branding and marketing recommendations. The second client, a streaming service provider and technology company, asked the students to propose a strategy for new market entry into China and India.

CAP 2016 – Turkey group

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Vietnam: The students engaged in three consulting projects for three different companies operating in the fields of succession planning, construction, and agriculture. The tasks that the teams completed included human-resource development, market-risk index construction, and analysis of export opportunities.


Global Business Consulting 2016 The Global Business Consulting (GBC) program is a unique action-based experiential-learning course, which provides graduate-level students with a complete immersion into the lives of global consultants. The 2016 GBC was offered by a consortium of CIBERs at four universities – The George Washington, San Diego State, University of Maryland, and University of Miami. The main objective of the GBC is to provide clients with fact-based, actionable recommendations that will make substantial improvements in their organizations’ performance, while building leadership, teamwork, and problem-solving skills of the graduate students participating in the course. Each consulting team is comprised of four to six graduate students from the GBC Consortium schools, advised by an experienced faculty member and working with a corporate executive from the client company to solve a business challenge. The student consultants are at the top of their class, have the right attitude, thrive on ambiguity, and are willing to work hard for high-quality results.

The client companies which participate in the GBC program benefit from access to top graduate students from several schools, who can provide actionable recommendations. The student teams offer a collective competence in the functional areas that the project requires, as well as in the language and culture of the host country. The students, on the other hand, gain international business experience to complement their academic program. They work with fellow graduate students from different backgrounds and are exposed to consulting practices and frameworks. Five client companies participated in GBC 2016, with a total of six projects. Thirty-four students from the GBC Consortium schools engaged in projects related to: (i) market expansion in the healthcare sector (medical devices manufacturer); (ii) full product and costs portfolio analysis (consumer goods producer); (iii) optimization of healthcare facilities operation and assessment of needs (medical device manufacturer); (iv) expansion of a corporate social responsibility program (logistics innovation company); and (v) market overview and project analysis (energy company).

Featured GBC Project: Panama

Melissa and her GBC team at the client site

The Global Business Consulting Program is truly a unique program for students to get out of the classroom and learn what it is like to be a consultant. The program kicked off with a Launch Weekend in Miami for all the students and faculty which was a great opportunity to get to know each other as our team consisted of students from the University of Maryland, the University of Miami, and George Washington University. The clients also attended part of the Launch Weekend which was incredibly important in building the client relationship for a successful project. Our client was a large multinational beverage producer, and our task was to complete a detailed portfolio analysis on one of its top markets in Latin America and provide recommendations on how to maximize profitability by reducing costs and reinvesting in high performing brands in that market. Although our scope was limited to one country, it was quite challenging as we needed to engage with and obtain data from multiple divisions across the organization including Finance, Supply Planning, Distribution, and Sales and Marketing in order to get a firm understanding of the market. As part of the in-country portion, we traveled to Panama to see the client’s distribution center which receives all the product from overseas and supplies all the Latin American countries. In the end, we gave a formal presentation to senior executives, and it was extremely satisfying that the senior executives were first, impressed with our work, but secondly, it was clear our presentation drove some action items for the team. I was looking for “real world” experience when I decided to interview for GBC, and I can definitely say I learned skills during the program that I have taken with me into my career in consulting. - Melissa Cope, Global MBA, GWSB

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Promoting Experiential Learning Supporting Internships in International Business

Michael S. Quinn (BA 1984) is Partner at Q Advisors LLC, Denver, CO., and is an alumnus of the Elliott School of International Affairs and a member of the Boards of Advisors of both the Elliott School and the GW School of Business.

GW-CIBER continued the administration of the Quinn Fellows Internship program, which is funded on a multi-year basis by a donation from GW alumnus Mr. Michael Quinn. The Quinn Fellows Fund provides financial support to students who have secured unpaid or underpaid internships related to international business and development. Five graduate and two undergraduate students from the School of Business and the Elliott School of International Affairs received funding during summer 2016. They completed internships in the following organizations: the Israeli Securities Agency in Jerusalem, Israel (economic research and data analysis); the U.S. Commercial Service in London, UK (market research related to international trade); Advancing International Development Project in Haiti (community support and other non-profit work); Synergy Efficiency Solutions in Denpasar, Indonesia (energy sector market research and sustainability efforts); Eniware, LLC in Maryland (supply chain research for the medical devices market); Office of Monetary Affairs, U.S. Department of State in Washington, DC (country research); and the World Health Organization in Geneva, Switzerland (research for projects related to community engagement in the healthcare system development). Excerpts from selected internship reflection pieces written by the 2016 Quinn Fellows are presented below.

Internship Reflection Essays Advancing International Development in Haiti Over the summer, I worked with an international non-profit to promote development project planning and implementation at the community level in Haiti. The non-profit, like many of the civil society groups it works with, is in its early startup stages. In this environment, I was able to work closely with local project teams, grant-making organizations, and the Board of Directors. I thoroughly enjoyed the sometimes difficult work, and the results are still being realized as I continue to work with the organization. My experiences with the organization improved my knowledge of international business administration, crosscultural management, and project consulting. First, as a startup non-profit, everything I worked on began with a review of the regulatory environment and the community expectations in both the United States and Haiti. Second, working directly with partner organizations in Haiti required immense time and effort to understand the priorities and concerns of the community from a local perspective, including a ten-day trip to the community to meet with stakeholders and a follow-up trip to meet with government officials and national development organizations in the capital.

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F i n a l l y, I was able to assist local leaders refine community development i d e a s i nt o project plans that would be Nicholas with Port-au-Prince in the background recognizable and fundable by an international grant-making organization or individual donor. Two of the projects I worked on have received funding to date and both were successfully implemented. My experience clarified and confirmed my reasons for working in the international development sector. I learned the importance of business and management skills in non-profit administration, and my experiences working with local projects gave me renewed hope for the communities I continue to work in. – Nicholas Johnson, BA International Affairs & Economics, Elliott School


The World Health Organization in Geneva This past summer, I was fortunate to intern at the World Health Organization (HQ) in Geneva, Switzerland. This internship was a highly rewarding experience, not only did it give me unprecedented access into the internal workings of a leading public health international organization but it has assured me of my abiding interest in working in the field of development. During my time in Geneva, I worked across various work streams in the Universal Health Coverage & Quality Unit to support countries in moving their health systems towards universal health coverage. My main project involved independently carrying out a scoping and mapping of community-level interventions across a range of WHO programs. This involved conducting literature review to identify best practices in community level interventions and to follow this up with individual interviews from program focal points to explore experiences of implementation and lessons learnt. This work will feed into the department’s work in integrating community engagement as part of health system’s strengthening. My work in the Service Delivery and Safety Department allowed me to clarify my career goals and refocus my MPH track to Global Health Policy with a focus on health systems strengthening.

I also had the opportunity to serve on the WHO intern board as the E4i (Experts for interns Coordinator. This role involved organizing E4i seminars and talks, which provide a platform for WHO interns to discuss and learn from WHO staff about various WHO initiatives and projects. Chinwenwo at the WHO A great deal of what I took away from my internship, was not work- related, but rather focused on my co-workers, friends, and the WHO atmosphere. This experience has further developed my communication and interpersonal skills, particularly within a multicultural and bilingual office. -Chinwenwo Weli, MA International Development/Global Health, Elliott School

U.S. Commercial Service in London The Foreign Commercial Service, under the International Trade Administration of the U.S. Department of Commerce, works around the world to promote U.S. exports and foreign direct investment. My 14-week internship experience required me to directly apply my core business skills acquired in my Global MBA program. At the Commercial Service, the majority of my work included conducting market research to provide to Trade Specialists and U.S. companies seeking to do business in the UK. I responded to enquiries from U.S. and UK firms that were looking for resources on how to begin export activities, generated lists of potential local distributors, and assisted in preparing and running trade events and trade missions in a variety of sector portfolios. This internship carried the responsibility and privilege of representing the U.S. government abroad, so it was necessary to handle all internal and external interactions with a high degree of rationality, diplomacy, and patience. This was especially important following the Brexit referendum in June. The internship was a unique opportunity to work in international trade during a sudden market change, and I honed my diplomatic skills when responding

Megan (first right) with the U.S. Commercial Service U.K. team and the U.S. Secretary of Commerce Penny Pritzker (in red)

to enquiries on these impending changes. Although not frequently cited as an important workplace skill, I also practiced setting reasonable priorities and limits for myself and communicating these in the workplace, while still meeting the needs of the institution. Finally, my summer internship experience helped me refine my career trajectory and goals, and served to establish a broader professional network, in part to achieve these career objectives. Following conferral of my MBA in May 2017, I would enjoy assisting firms to enter new markets, and now I’m better equipped to do this. -Megan Delph, Global MBA, GWSB

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Advancing Education in Business Languages A Note from the Business Language Coordinators A few exciting CIBER initiatives happened in the area of business languages during the past grant year. First, in pursuit of our mission to expand business opportunities for language students and language opportunities for business students, we launched an interdisciplinary studyabroad program combining business, language, and culture. The first study-abroad program under this initiative was in Germany – we took a group of ten students to Frankfurt during spring break 2016, where we explored practices related to clean tech and green business. Additionally, the GW-CIBER Business Language Network got together for the second installment of our two-part seminar series on international business encompassing tools and terminology. Every year, we share with the Network the latest developments, ideas, and resources developed by the CIBERaffiliated GW language faculty. The seminars give business language instructors a place to learn but also to share their own ideas -- and vent about the challenges -- with colleagues facing similar situations in their own school.

Prior to offering the business languages seminar this spring, we launched our webinar series – an online series for language teachers which offers instruction in business-related topics – international marketing, finance, and management. Our first webinar recapped part one of the seminar series on “Tools and Terminology of International Business”. Aside from introducing new instructors to GW-CIBER from across the country, this first webinar allowed participants in our second live seminar to (re)view the content from the first seminar. Furthermore, as GW-CIBER Business Language Coordinators, we gave an off-site workshop at Georgetown University in October 2015. There, we introduced workshop participants to the business case method geared towards the language- and culture-learning context. This engagement helped cement local ties with colleagues there, who are now part of the Network; several of them attended the spring 2016 workshop. - Dr. Margaret Gonglewski & Dr. Anna Helm

Engaging the GW-CIBER Business Language Network in Ideas Exchange The GW-CIBER Business Language Network is the hub in the Washington, DC region for business language teachers seeking support, guidance, and networking opportunities. Through professional development seminars and online teaching resources, the Network facilitates contacts and builds community. As part of our outreach to the Business Language Network, in April 2016 we organized a professional development workshop with a focus on International Marketing - with special attention to teaching approaches for business language instructors. The workshop leaders, Drs. Margaret Gonglewski and Anna Helm (GW-CIBER Business Language Coordinators) welcomed a group of about twenty participants, who came from area universities and from the World Bank. The seminar began with an overview of the latest GW-CIBER initiatives in the business languages area and the available resources for business language instructors – course and module outlines, teaching notes, cases, videos, related seminars and conferences. Dr. Helm then continued with an introduction to marketing and relevant marketing frameworks, with a particular focus on international marketing and product promotion in different countries. The participants, grouped by language, were then tasked to analyze a marketing strategy for a U.S. product being sold in a specific country of the language they teach. In doing so, the participants had to consider factors such as spoken language, cultural sensitivities and tastes, and local competition. This task was a demonstration of how language instructors can introduce business concepts into their classrooms.

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Germany in the Global Business Context: Clean Tech and Sustainability While there is a long tradition in the United States of conceptualizing sustainability as an integral part of both business and societal success, it lags behind countries in Northern Europe in many facets of the environmental component of sustainability. Germany, a country on the cutting edge of the green movement, is one example of how a dynamic business climate fostering innovation in the clean technology sector can help companies capitalize not only on advantageous regulations and incentives, but also on strong support from citizens who are willing to sacrifice some comfort for the sake of leading an environmentally sustainable life. Focused on the theme of green business in Germany, this short-term study abroad program (STAP), led by Drs. Gonglewski and Helm, highlighted environmental awareness and responsibility

as a critical cultural value in this country. In doing so, the objective of the program was to hone students’ German language skills while building their competencies in business content and terminology. Students enrolled in this program prepared for their overseas travel by examining business cases, reading texts and watching videos focused on sustainability in the business context, and interacting with guest speakers during site visits in Washington, DC. Frankfurt, one of the financial capitals of the world and a model of sustainability was chosen as a destination city for the group. The students were able to visit companies operating in various sectors, including green building, green automotives, renewable energy, and sustainable banking. Time for cultural site visits was incorporated into the program as well.

Student Feedback As an incoming freshman to the GW School of Business (GWSB), I was set in what I wanted to study. My major would be in business, and I would minor in Germanic Language and Literature. In high school, I had found my comfort zone in these topics, taking both business and German classes while also immersing myself in these topics through extra-curricular activities. When I heard that a cross-curriculum course involving both German and international business was being offered, I felt as though this was an opportunity too perfect to pass on. After partaking in several site visits throughout Washington, (including the German Embassy and the Heinrich Böll Stiftung in Washington), and finalizing our travel arrangements, it was time to head to Frankfurt. To begin our week there, we toured the city and saw some of the famous landmarks and attractions, and this really immersed us in the German history and culture of the city. As the week progressed, however, our trip became more and more intertwined with the course work and preparation that we had done back on campus. We visited the “Lighting + Building” trade fair that is held every two years, and explored many of the innovative sustainable and eco-friendly technologies that are being produced around the world. We noticed how far behind America seemed to be in these technologies, or at least in their availability to the average American household. Another part of our trip was visiting an energy cooperative in Starkenburg, Germany, which was a revelation into the mindset of the German people and their attitude towards the environment. The residents of the area had pooled together their money to buy several wind turbines to not only power their own homes and property, but to also sell of extra energy for a profit. Such an idea is a rarity in the United States, but in Germany it is just one of the many ways to help the environment. We had talked about the differences in the German and American mindsets towards the environment, but it was really brought to life when we visited Starkenburg. Other site visits included the Mercedes headquarters in Stuttgart and the offices of ABGNova, a company specializing in the construction of Passivhäuser, a form of energy-efficient living structures. I always considered the idea of studying or working abroad to be a distinct possibility in my life, and this trip certainly provided no evidence to dissuade me from this thought process. Although it was a week in duration, the memories and experiences from this trip are sure to last a lifetime.

- Peter Strotz, Germany STAP 2016 Participant

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Engaging the Business & Policy Communities Focus on Africa: Diaspora Initiatives In an effort to fulfill its objective to enhance student and professional understanding of the business environment of Africa and its link to U.S. competitiveness, GW-CIBER supports outreach events discussing relevant issues. Besides students, faculty, policymakers, and professionals, these initiatives’ audience members, invited speakers, and collaborators are often representatives of various diaspora groups. Diasporans – migrants and their descendants living outside their countries of origin – are a driving force for change in their home countries, influencing policy-making, business environment, and the civil society. They also play a key role in expanding U.S. business opportunities in their countries and facilitate commercial interaction. Washington, DC has been preferred destination for many African immigrants (especially Ethiopians), and now the District has diaspora communities from several African countries, including Cameroon, Eritrea, Ethiopia, Ghana, Guinea, Liberia, Nigeria, Sierra Leone, Somalia, and Sudan. This has contributed to an environment rich with diaspora-led initiatives, aimed at discussing various problems, raising awareness about opportunities, and building linkages. GW-CIBER has been fortunate to support several of these endeavors over the years, and overviews of some of the most recent ones are presented below.

Haiti Renewal Alliance (HRA) Caribbean Business Investment Expo

The HRA Business Investment Expo & Conference is an annual network event gathering high profile government officials, investors, NGOs, bankers, funders, and entrepreneurs to discuss investment opportunities, form partnerships, and share experiences, knowledge, passion and commitment to promoting sustainable development in the Caribbean. Over 3400 people from twelve countries have attended the HRA Expo since its launch in 2010. The expo has hosted over 200 speakers and subject matter experts who presented various aspects of business and investment in 80 workshop sessions; over 210 companies have showcased their products and services in the expo pavilion; 30 entrepreneurs have pitched their ideas in the investor’s tank with many success stories. The event was organized by the Haiti Renewal Alliance (HRA), a non-profit organization that promotes sustainable business development and investment in the Caribbean.

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11th Ethiopian Diaspora Business Forum The annual Ethiopian Diaspora Business Forum is organized by The Ethiopian American, a non-partisan magazine. The Forum empowers the Diaspora business community with valuable information and enables it to participate in Ethiopia’s economy and development in a meaningful way. Since the launch of the Forum, many important issues have been tackled, including in the areas of nostalgic trade, the African Growth and Opportunities Act (AGOA), trade and investment financing, and related regulatory affairs. The 2016 Forum focused on investing in the manufacturing sector, with the purpose of encouraging entrepreneurship and small-business creation in areas other than the traditional service-oriented businesses in which Ethiopian immigrants usually invest. Dr. Liesl Riddle, GW-CIBER’s Faculty Coordinator and Professor of International Business at GW, was presented with the 2016 Diaspora Champion Award for her work promoting diaspora investment in Africa.

Somali Diaspora Investment Survey Report Release & Panel Discussion Shuraako (a project of the One Earth Future Foundation) and the International Fund for Agricultural Development (IFAD) released and discussed the findings of the Somali Diaspora Investment Survey Report, a detailed report outlining typologies, drivers, and recommendations for diaspora investment in their home country.


Other Outreach Initiatives A Journey to the Dark Side of International Business

This event presented multiple perspectives on a real-world story of violating the Foreign Corrupt Practices Act (“FCPA”), including from the front-lines of international business, to cooperation with law enforcement, and incarceration. Business, legal and compliance leaders reflected on this real-life crucible and what lessons it might offer in today’s commercial settings, especially where business opportunities become more commonplace in higher risk markets. Richard Bistrong, CEO of Front-Line Anti-bribery, LLC, a consultancy dedicated to assisting organizations with anti-bribery compliance challenges, and Contributing Editor to The FCPA Blog, shared his perspective as an executive in international sales, and how he rationalized bribery. Richard described how his misdeeds were discovered and the experience of going to prison. He brought his own story as a real world lesson on how to mitigate the risks of doing business in high risk countries and sectors. The event was co-hosted with Virginia-Washington, DC District Export Council, Women’s Bar Association of the District of Columbia, and Association of Women in International Trade.

The Tale of Shale: How the Shale Oil Boom is Changing the Game The GW--Oliver Wyman Thought Leadership Series, co-hosted by GW-CIBER, presented a panel discussion on the dramatic and wide-ranging effects of the shale boom. The lively debate drew upon industry, multilateral, and academic expertise to sketch out the ways in which shale has changed the oil game, and what the industry, nations, and consumers can expect. GWCIBER’s Faculty Coordinator Dr. Robert Weiner, as well as Dr. Noel Maurer, Associate Professor of International Business, represented GW. An Oliver Wyman Partner and a Chief Economist from the World Bank contributed the industry and multilateral point of views.

Global Petroleum Landscape: Developments and Outlook This discussion, delivered by the GW Professor of International Business Dr. Robert Weiner, was part of the Breakfast & Business Cards series – a program originally designed to bring together alumni professionals in the DC region for industry-focused networking. The event was the first in New York City, and was co-sponsored by the GWSB Office of Development and Alumni Relations, GW-CIBER, and Santander bank. The main objective was to engage NYC-based GW alumni interested in finance and energy. A leading role in the organization of this event was played by Ms. Robin Liebowitz, a GWSB alumna, and a member of the GWSB Dean’s Board of Advisors and GW-CIBER’s Advisory Council. Dr. Weiner started the discussion by providing an overview of the latest developments in the oil market. He proposed explanations about the sharp fall of the oil price over the last 3-5 years and examined the slowdown in the mergers and acquisitions market. He concluded by exploring the impact of political risk on foreign and US corporate investment in the oil industry, specifically drawing attention to the fact that the US oil industry renaissance is due mainly to fracking – an activity highly vulnerable to political risk.

Other Lectures & Talks on Current Topics During the past academic year, GWCIBER offered several short lectures on current topics related to the global business environment and economy. Some of these included: (i) a reflection on the link between global banking crises and crossborder investment flows; (ii) an analysis of India’s performance and prospects under the Modi Government; (iii) an inside view of the 2015 UN Paris climate conference and its implications for business leaders and investors; (iv) a discussion on the impact of disruptive technologies and innovation on growth; (v) and an examination of the relevance of the UK’s BREXIT referendum for the U.S.

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GW-CIBER Administration & Advisors DIRECTOR Reid W. Click

Associate Professor of International Business and International Affairs

FOCAL AREA FACULTY COORDINATORS Jennifer Brinkerhoff

Professor of Public Administration and International Affairs; Associate Dean for Faculty Affairs and Special Initiatives, Elliott School

Michael Moore

Professor of Economics and International Affairs

Anupama Phene

Professor of International Business, Phillip Grub Distinguished Scholar; Chair of the Department of International Business

Liesl Riddle

Associate Professor of International Business and International Affairs; Co-Director of GW’s Diaspora Program

Jennifer Spencer

Professor of International Business and International Affairs; Vice Dean for Research, GW School of Business

Robert Weiner

Professor of International Business, Public Administration, and International Affairs

BUSINESS LANGUAGES FACULTY COORDINATORS Margaret Gonglewski

Associate Professor of German and International Affairs

Anna Helm

Assistant Teaching Professor of International Business

ADMINISTRATIVE STAFF Alexis Gaul

GW-CIBER Administrative Director

Nevena Yakova

GW-CIBER Program Manager

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ADVISORY COUNCIL Shmuel Ben-Gad

Business Specialist, GW Gelman Library System

Wade Channell

Senior Legal Advisor, US Agency for International Development (USAID)

Bernard Demczuk

Pradeep Rau

Professor of Marketing, GW School of Business

John Saylor

Chairman, Virginia/Washington, DC District Export Council (DEC)

Donna Scarboro

Assistant Vice President for District of Columbia Relations, GW Office of Government, International, & Community Relations

Associate Vice President, GW Office of International Programs

Mihir Desai

Vice President of Contracts & Programs, DC Chamber of Commerce

President, Dexis Consulting

Shoko Hamano

Director, GW Language Center; Professor of Japanese & International Affairs, GW School of Arts & Sciences

Barron Harvey

Margaret Singleton Jennifer Spencer

Vice Dean for Faculty & Research; Professor of International Business & International Affairs, GW School of Business

Christopher Vizas

Dean and Professor of Accounting, Howard University School of Business

Director, Smart Wave, Inc.

Danny Leipziger

Professor of International Business & International Affairs, GW School of Business

Professor of Practice of International Business, GW School of Business; VP for Poverty Reduction & Economic Management (Ret.), the World Bank

Robin K. Liebowitz Principal, rkl3D LLC

Taj Meah

Independent Information Technology & Services Professional; Business Development Executive (Ret.), IBM

Rex Pingle

President and CEO, PMD Intenational

Robert Weiner

Barbara Weisel

Assistant U.S. Trade Representative for Southeast Asia & the Pacific, Office of the U.S. Trade Representative

Karima Woods

Director of Business Development & Strategy, DC Office of the Deputy Mayor for Planning & Economic Development

Gilbert Yancey

Executive Director, F. David Fowler Career Center, GW School of Business

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GW-CIBER The George Washington University School of Business Duques Hall, Suite 450 2201 G Street, NW Washington, DC 20052 ciber@gwu.edu 202-994-3098 http://business.gwu.edu/CIBER


GW-CIBER 2015-2016 Annual Report