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The Student Guild strives to create a professional, supportive and welcoming environment through the provision of quality facilities, programs, representation and services whilst encouraging a positive lifestyle and Griffith – Gold Coast experience.


Contents

Student Guild Board.................................................................................................................................................... 3 Student Guild staff........................................................................................................................................................ 5 President’s report........................................................................................................................................................... 7 General Manager’s report................................................................................................................................... 9 Ancillary services......................................................................................................................................................... 11 Student support and advocacy.................................................................................................................... 13 Events, courses and workshops................................................................................................................. 17 Volunteer programs................................................................................................................................................. 21 Sport and recreation................................................................................................................................................ 25 Clubs and societies.................................................................................................................................................... 31 Gold Coast Association of Postgraduates....................................................................................... 37 Marketing............................................................................................................................................................................ 41 Commercial Uni Bar and Function Centre................................................................................................................................................. 45 Uni Fitness Health Centre ...................................................................................................................................................... 47 The Uni Store ............................................................................................................................................................................. 49 Village Café ............................................................................................................................................................................... 51

Financial report............................................................................................................................................................. 53 Corporate partners.................................................................................................................................................... 75

Griffith University Gold Coast Student Guild acknowledges the people who are the Traditional Custodians of the land, pays respects to Elders, past and present, and extends that respect to other Aboriginal and Torres Strait Islander peoples.


2019 Student Guild Board

Office bearers and committee members PRESIDENT Jordan Jansen

VICE PRESIDENT Brittany Golding. (January - November) Kaitlin Bell (December)

EXECUTIVE COMMITTEE Aneez Anver Brittany Golding Chloe Ward Ellen Quinn Emma-Kate Ross Jordan Jansen Kaitlin Bell Sarah McDonald

SPORT AND CULTURAL COMMITTEE Aleisha Hynes Ashleigh Cooksley Aylanna Teoh-Wong Brittany Golding Ellen Quinn Kaitlin Bell Kimberley Johnson Makayla Jentz Sarah McDonald

BOARD MEETING ATTENDANCE Aleisha Hynes................................2/4 Ali Saremi.....................................4/4 Aneez Anver.................................2/2 Anna-Louise Baulac.........................2/2 Bianca Thatcher.............................2/2 Brittany Golding.............................4/4 Brittany Higgins..............................0/0 Chloe Ward..................................4/6 David Kim.....................................1/3 Ellen Quinn...................................0/0 Emma-Kate Ross.............................4/6 Jordan Jansen................................6/6 Kaitlin Bell.....................................6/6 Kimberley Johnson..........................5/6 Sarah McDonald............................5/6

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Jordan Jansen

Brittany Golding

President

Kaitlin Bell

Vice President

Vice President

Aleisha Hynes

Ali Saremi

Aneez Anver

Anna-Louise Baulac

Bianca Thatcher

Chloe Ward

David Kim

Ellen Quinn

Emma-Kate Ross

Kimberley Johnson

Sarah McDonald

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2019 Student Guild staff

This is a permanent staff listing only and does not include the wider Student Guild team and valued casual employees.

Jessica Brown General Manager

Isabella Pappas

Linda Gillespie Executive Assistant

Brigitte Oschadlin Finance Officer

Marketing Manager

Marketing Coordinator

Operations Manager

Matt Hoskins

Cameron Sherwood

April Albertini

Madeleine Storey

Sharna McIntosh

Andrew Hayes

Michael Brown

Christina Hickman

Events and Recreation Coordinator

Victoria Mancini

Mila Nowak

Finance Manager

Programs Officer

Sport and Recreation Manager

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Student Support and Advocacy Manager

Sports Officer

Events Manager

Student Support and Advocacy Manager


Rob Patterson

Commercial Manager

Bobby Smith

Venue Manager Uni Bar and Function Centre

Alexander Kolatchew

Chris Thompson

Bar Manager Uni Bar and Function Centre

Sarah Magne

Manager Uni Fitness Health Centre

Team Leader Uni Fitness Health Centre

Debby Hague

Stacey Davies

Manager The Uni Store

Sanjay Maharaj

Assistant Manager The Uni Store

Shaun Edie Manager Village CafĂŠ

Blake Mink

Food and Beverage Supervisor Uni Bar and Function Centre

Supervisor Australia Post

Kylee Edie

Retail Assistant The Uni Store

Kheana Long

Assistant Manager Village CafĂŠ

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President’s report

Jordan Jansen President

We have made it to the end of another successful year for the Griffith University Gold Coast Student Guild, and what an eventful year it has been. As a community we have celebrated, fundraised, advocated, supported, and built ever-lasting friendships with each other through Guild opportunities and services; none of which could have been achieved without your ongoing support and engagement.

date. Being the voice for our fellow students is not an easy task, and the roles each board member has assumed during their terms has certainly contributed to our overarching goal of enhancing student life at Griffith Gold Coast. I wish to extend this message of thanks onto Griffith University for continuing to support the Guild in our role here on campus, as your student life experts.

Your Student Guild Board members worked hard alongside our team of dedicated staff members to continue providing the services we pride ourselves on, to improve your student life experience. On behalf of my peers, I would like to thank and congratulate the Board on everything you have achieved to-

This year has seen the relaunch and growth of our volunteer programs; both on campus and in the community. Our Guild Crew and Wellness Warriors worked tirelessly to assist in all areas of life, with both on-campus events, and local community initiatives through the dedicated Community Outreach program.

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The sincere gratitude I experience from the members of our community are what make these programs worthwhile, and we can’t wait to continue growing and co-designing these programs with you into the future. To all Guild staff members, on behalf of the Board, we thank you for being the critical aspect in the delivery of services that we as students rely on to succeed during our time at university. It’s through your dedication to your roles that we as students are able to take a break from our studies to enjoy the social side of things, and those efforts certainly have not gone unnoticed. Our ever-growing attendance records for our events, as well as overall engagement in the services we provide, is a clear

indicator that our efforts are paying off, and that our services are valued by Gold Coast students. Rest assured, we won’t stop there. We have tons of awesome activities and services planned for you all in 2020, and we can’t wait to get to know you all throughout the coming year.

Jordan Jansen President

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General Manager’s report

Jessica Brown General Manager

The Student Guild strives to deliver valued, positive, and relevant services and experiences, to help students achieve success in all aspects of their student life. In 2019, this was accomplished through the continuation of core services, as well as a range of new initiatives across several Guild departments. The 2019 Annual Report highlights the Student Guild’s activities and key achievements, and I welcome the opportunity to share these with the wider Griffith University community. Some particular highlights include the delivery of 64 events and workshops, with total attendance of 38,711, and consistently achieving 95% of capacity for all arts and crafts workshops. In our first full year of operation at the Athletics Track, 3,188 students utilised the track and field through our sport programs and activities. An additional 614 students made use of the adjoining Club House for club meetings or activities. Student support and advocacy remained a critical area, supporting 599 student cases across a wide range of support matters. This department also assisted 1,099 students with their assignments and provided 658 hours of peer to peer tutoring through our partnership with Vygo.

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The Sport and Cultural Committee were particularly proactive in supporting the Guild’s 82 affiliated clubs. The Committee attended the meetings of many clubs to offer guidance on administrative procedures and processes. They also endorsed a range of recommendations resultant from a major review of the Student Guild’s club governance and funding practices. This will see a new funding model launch in 2020, as well as a range of updated processes and resources to address club feedback. This was a significant body of work in 2019 involving extensive collaboration with clubs, in order to establish a strong foundation for club operations moving forward. Overall the Guild’s operations were centred on sustainability. We worked toward longer terms goals of being cost neutral, driving profitability through commercial activities, and building a sustainable funding framework with a reduced reliance on external funding sources. In pursuit of these goals we took the initial steps of recruiting two key positions; Operations Manager and Commercial Manager. The Operations position now oversees the Guild’s student services portfolio and will undertake a significant review of all services in 2020, to ensure that they are relevant to the needs and interests of all students on the Gold Coast campus. The Commercial role is responsible for Guild-run shops and outlets, as well as on campus tenancies. This facet of the Guild will also be reviewed to gain a better understanding of the types of services and facilities students need now and into the future. The review will focus on growth in order to solidify the Guild’s position as a critical commercial services provider at the Gold Coast campus. Watch this space. In terms of the Guild’s financial position we were pleased to deliver a 48% saving on budget. Initially we anticipated a


significant increase on prior year expenditure, in order to expand services to meet student demand and needs across most areas. In actuality, all departments did a very good job of improving and adding to service delivery, without substantially increasing costs. This is a credit to individual department managers, and a good indication we are on the right track in terms of alignment to bigger picture goals as we move into 2020. Special recognition must go to Uni Fitness and Australia Post for their particularly strong performance in 2019. Uni Fitness achieved an 80% saving on budget and 85% on prior year actuals through strong membership growth and stringent cost controls, particularly staffing. In addition, Australia Post reached its first-ever profit state. Given the current state of the postal industry and consumer trends in this space, this was an extremely positive result. Both achievements provide a strong indication that cost neutrality is an achievable goal. Sadly, The Lab Café was closed in October 2019, after 15 months of providing food and drink to the clinical sciences student and staff cohort. Thank you to Shaun Edie for establishing and overseeing this operation during its relatively short commercial lifespan, in addition to managing the Village Café, located at Griffith University Village. Of course, the ongoing success of the Guild would not be possible without the support of its student Board, the University, and corporate partners who are acknowledged on page 75. Thank you to the 2019 Board members for their pragmatic approach to advocating for student interests and working in partnership with the University, underpinned by a genuine passion and enthusiasm to make student life better. I look forward to working with the continuing and newly elected Board members into 2020, led by Jordan Jansen, who was

re-elected to the position of President - a testament to his strong leadership and the respect of his peers. I extend this thanks and sentiment to the Student Guild’s Gold Coast Association of Postgraduates (GCAP), who mirror this approach. We are particularly excited to see the launch of GCAPs postgraduate mentoring streams in 2020, and to expand on our already strong partnership to align and streamline postgraduate and undergraduate services into the future. Of course, the Board’s vision is realised by the Guild’s team of professional staff, to whom I am very appreciative of and grateful to work alongside, and who work tirelessly with an unwavering passion for student success. The Guild will seek to work in alignment with the University’s 2020-2025 Strategic Plan and continue to enhance the student experience until 2025 and beyond.

Jessica Brown General Manager

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Ancillary Services

Administration delivers professional customer service to welcome, inform and to assist students to access Guild services. The Student Guild’s administration and reception team is the first point of call for students visiting the Student Guild, as well as for those with phone, website or email enquiries. The department provides critical assistance to commencing and continuing students, particularly during orientation periods, to help them access accommodation, transport and general information. The Student Guild also fields a large number of enquiries from the public and staff seeking direction to or with questions about Griffith University facilities and services. Linda Gillespie

Executive Assistant

In 2019 the Student Guild reception team fielded 14,653 enquiries on a diverse range of topics which was a decrease of 9% from the previous year. This downturn was a positive result attributed to students being able to access event tickets online and improved social media channels distributing proactive messages much more efficiently. The most common fields of enquiry were accommodation, employment, End of Trip, go card and lockers which have all been consistent topics over recent years. Accommodation advertising had the biggest increase with 33% more people using the service. This equated to 202 community members posting rooms for rent and 105 students seeking flatmates. A key trend across both stakeholder groups was online advertising which proved more popular than the in person notice boards and this contributed to most of the growth.

Through the Guild’s reception, the supply of go cards remained steady, after the opportunity to purchase them became available at the Griffith University Hospital tram station. Although only a steady growth was achieved, this still accounted for 842 go cards issued to students in 2019, helping to improve students’ access to public transport. The Student Guild Intercampus Bus continued to offer students direct transport between the Gold Coast and Nathan campuses providing 6,186 trips throughout the trimesters. Overall, service use decreased by 7% on average however, Trimester 3 usage slightly increased on the prior year, with more students enrolled over this period. Interestingly, the study mode background of students requiring the service was relatively close with 42% international and 58% domestic. Reviews into ways of improving the Intercampus Bus service continue to be explored so that more students can experience and utilise this service as required. For those using personal transport, bike locker hire experienced a slight decline as more students opted for the free and more convenient 12 hour lockers available at the End of Trip facilities.

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14,653 FRONT DESK ENQUIRIES

The Kids Holiday Club once again temporarily minded primary school aged children with a range of fun activities, excursions and special guests during the school holidays. This invaluable service enabled parents to continue their study and work commitments uninterrupted with total peace of mind for the wellbeing of their children. Program intakes were held in the April, July and September holidays with a record 122 students attending over the year, which was a remarkable increase of 139% on the 2018 results. An important focus of the 2019 program was to provide more interactive educational activities hosted by Griffith University students. Over 20 current nutrition students provided daily morning tea demonstrations encouraging healthy snack options, which accrued hours towards the practical components of respective degree requirements. The program also included new learn to surf lessons and an educational waste management session by the Griffith Centre for Coastal Management. As a final benefit to Griffith students, several students from the School of Education and Professional Studies were given real paid work experience to help facilitate the program under the guidance of Guild staff.


Kids Holiday Club

Accommodation listings

144% increse in attendance

(122 children in 2019)

2019 Community noticeboard listings - 36

TOTAL LISTINGS:

307

Community website listings - 166 Student noticeboard listings - 46 Student website listings - 59

go cards

842 sold

2018 Community noticeboard listings - 44

TOTAL LISTINGS:

231

Community website listings - 106 Student noticeboard listings - 32 Student website listings - 49

Intercampus Bus

6,186

passengers 42% international students

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Student support and advocacy

The Student Support and Advocacy department delivers services and programs designed to enhance the wellbeing and experience of Griffith University students. The central focus of this department is to provide students with support and advice regarding Griffith University policies to ensure they understand their academic obligations and entitlements. Student Support also oversees other services including Assignment Help, Justice of the Peace, tutoring, financial assistance, exam support, tax service and legal advice. Through this department, the Student Guild delivers regular events to promote health and wellbeing, as well as the dedicated Wellness Warriors program. Andrew Hayes Student Support and Advocacy Manager

In 2019 the key objective for Student Support and Advocacy was to further improve student mental wellbeing on campus. Wellness events, workshops and trainings were expanded to encourage more students to take ownership of their personal wellbeing as well as become more comfortable in supporting their peers. At the forefront of this effort was the volunteer community of almost 60 friendly-faced Wellness Warriors who were fully equipped to connect with students on an authentic peer-to-peer level. Together these dedicated wellbeing enthusiasts delivered on the objective of enhancing campus culture by promoting a happy, healthy and supportive university experience for all. The most visible representation of this being R U OK Day which saw approximately 4,000 Griffith University students engaging with a variety of activities, achieving awareness and thousands of meaningful conversations. New initiatives were also trialled beginning with the student led initiative ‘Kick it to the Stigma’, a men’s mental health awareness drive featuring a pop-up stall using sport, support and cupcakes to help bust myths around men’s mental health. Volunteer abilities to hold meaningful conversations were enhanced by 20 new Wellness Warriors successfully receiving their Mental Health First Aid certificates. This also assisted them in providing six Chill Out Zones at key Guild parties and functions to ensure student safety and responsible service of alcohol was well catered for. Lighter highlights included handing out 400 sunflowers around campus to brighten days, and the Kindness Counts initiative which involved handing out over 100 pay it forward coffee cards randomly around campus. To redeem their free coffee students had to bring a friend, often newly

recruited, to also receive a free coffee which promoted the kindness movement and increased social connection. At times, the positive vibes extended even beyond campus with the most successful initiative being a Christmas Toy Drive at the end of the year. This successful partnership with The Smith Family and the Uni Bar helped gather over 180 items including books, learning resources and toys for disadvantaged children, spreading the holiday joy and promoting positive community spirit. In academic support, key developments included the Exam Crammers and exam breakfast drives which provided over 3,000 meals, snacks and beverages ensuring students’ bodies and minds were kept fuelled during this mentally demanding and stressful period. This support extended to assignments with Student Support and Advocacy providing 1,099 Assignment Help sessions, representing a 5% increase on 2018. These sessions offered a free 30-minute consultation with an Assignment Help advisor to assist with a range of academic skills including spelling, grammar, formatting and sentence structure. For those wanting more specific course advice, the Guild continued to provide highly effective peer-to-peer tutoring services via the Vygo platform. This app-based system simplified every aspect of the tutoring process including finding a tutor, arranging sessions, managing payment, tracking sessions and collating feedback. This service assisted 560 students with subject specific help, whilst also providing 333 more experienced students the opportunity to earn financial income as tutors. Together this culminated in the completion of 39,467 session minutes over the course of the year, which greatly enhanced employability and academic results.

Peer-to-peer academic tutoring

333 tutors

560 tutees

39,467 session minutes 14


Students requiring more personal support were also catered for to ensure their concerns were heard and handled as successfully as possible. Throughout the year, 199 students received a faceto-face appointment with the Student Support and Advocacy Manager which involved 225 different support matters. An additional 400 cases were supported via phone and email with topics including advocacy consultations, assistance with academic policies and procedures, grievances and complaints, special consideration of grades, financial concerns and residential tenancy issues. Professional legal advice was also made available to students when required, through the Guild’s

partnership with McInnes Wilson Lawyers. This free service was streamlined in 2019 to provide support within 48 hours, where it was previously limited to 15 minutes sessions within a 2 hour per fortnight window. With the improved response time, 29 students sought out the service which was an increase of 11% on the previous year. These critical services, alongside academic support and proactive wellness initiatives greatly widened the support net for students in 2019 and successfully met our objectives of enhancing wellbeing on campus.

Review and appeals – 34% Other* - 15% Marks and grades – 14% Academic standing or exclusion – 13%

Advocacy support breakdown

Harassment, bullying and discrimination – 7% Academic integrity – 6% Student misconduct – 4% Financial support – 4% Student grievances – 3%

*Other includes course related concerns, withdrawals after census date, special consideration and deferred exams, postgraduate concerns, Griffith University policy and procedure concerns, advocacy at meetings, advocacy related to club or society matters.

65% Domestic Students

35% International Students

67% Undergraduate Students

33% Postgraduate Students

Assignment Help

R U Ok? Day & Keep in Touch

Free yoga

It’s On All of Us pop-up stall

1,099 sessions 5% increase on 2018

Over 4,000 Griffith University students and staff attended

Over 500 attendees for the year 29% increase on 2018

Over 800 attendees

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Events, courses and workshops

The Events Department delivers a wide variety of social and cultural events to provide students with the chance to socialise, interact and relax outside the classroom. Events include market and cultural days, parties, art workshops and life skill courses designed to develop students’ skill-sets and employability. All Student Guild events are professionally delivered and tailored to meet the needs and wants of Griffith University Gold Coast students.

Cameron Sherwood Events Manager

The key focus in 2019 was to build on the already successful events calendar by continually innovating and finding new ways to deliver additional value in a busy social environment. This required plenty of out-of-the-box thinking, starting with completely revamping much of the Orientation Week activity which had previously been tucked away in the G07 Function Centre. Corporate stalls, club sign-on days and activations were all moved to the University Drive carpark to create a lively open-air street festival right in the centre of campus. This was a huge success with 3,612 students attending to interact with 31 corporate stalls, 15 student support stalls and 34 clubs over the two days of the O-Week Festival. Overall event attendance for the week was also higher on average. Rooftop Roller Disco achieved the largest growth of 22%, made possible by adding a new side show alley to keep students engaged while they waited to join the skating rinks. At a broader level, 2019 annual event attendance was slightly lower than in 2018 however several new initiatives shone through in generating more quality engagement with students. One of the most successful initiatives was holding live best dressed competitions at each of the Uni Bar parties. This enticed students to arrive earlier and created a better party atmosphere by complementing the party theming. The Guild Ball also rose to a new level after receiving past feedback that students were confused over where to sit across multiple rooms. This year’s edition was held in the Grand Ballroom at the Star Gold Coast and a new seating allocation plan remedied any confusion. Feedback was overwhelmingly positive and summarised best by one of the attendees; ‘It was an absolutely incredible night! I have heard nothing but positive feedback from everyone who attended the event’. The annual Race Day at the Gold Cost Turf Club was once again the highest attended ticketed social event. Race Day has always been a long-held Guild tradition however, recently the

industry has been under increasing pressure to reduce its impact on animals. This sparked the creation of a new partnership with the Standardbred Association of Queensland’s (SAQ) Rehoming and Adoption Program which ensures the Student Guild’s involvement remains ethical and sustainable. This turned the already popular activity into a positive social cause by donating $2 from every ticket to raise a total of $4,208. This was welcomed by the SAQ President Owanna Fancisca, who said ‘SAQ appreciates the proactive partnership offer made by the Student Guild, which will provide much needed funding to assist SAQ in caring for Standardbreds awaiting adoption - as well as retraining and rehoming even more retired Standardbreds from the racing track’. Beyond social activities, the Guild’s arts and culture workshops also performed incredibly well this year with 95% of spaces filled in 2019. This enabled increasing numbers of students to socialise in small groups while exploring new interests such as painting, macramé, clay crafting and terrarium building. Similar highlights were found in campus wide cultural events which saw a 39% increase in attendance building on the shared sense of community, diversity and sustainability. Several student clubs volunteered to share the stage with professional performers as a show piece for Harmony Day and the Guild partnered with Griffith’s First Peoples Health Unit to deliver a successful NAIDOC week event. On a peer-to-peer level though, one of the highpoints of 2019 was having 24 students selling their pre-loved clothes as a major initiative of the Sustainability Fair.

‘It was an absolutely incredible night! I have heard nothing but positive feedback from everyone who attended the event’.

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O-Week O-Week Festival

Attendees 5,346

Dive-In Movie: Venom

465

Rooftop Roller Disco

550

Comedy Night

400

Social events

Campus Tours

157

Guild Ball

681

O-Week Uni Night

600

Race Day

2,104

200

Toga Party

751

Survival Guide to Uni Life O-Week Beach Party

1,195

Attendees

Splash Pool Party

250

Float Fest

150

Back to School Party

912

O-Week Trimester 2

785

Doctors + Nurses Party

739

Total

Arts, culture & support

9,848

Attendees

Halloween Party Oktoberfest

120

Movie Nights

845

Total

Market Days

12,566

Band Comp

120

Comedy Night

360

Life skills courses

690

Productivity Ninja

Hands-On Workshops

1,175

7,577

Attendees 20

Harmony Day

1,200

Barista Courses

66

NAIDOC Week

1,000

First Aid Courses

708

Sustainability Fair

1,000

Self Defence Courses

486

Koala Tree Planting

35

Clean Up Australia Day

41

Stress Less Weeks Second Hand Textbook Fair Total

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2,794 200 20,006

Total

1,280


Orientation

Survival Guide To Uni Life

9,848 Attendees

200 Attendees New event, venue capacity reached

Hands On Workshops

Race Day

690 Attendees 95% Of available spaces filled

2,104 Attendees Most popular event

Stress Less Week

Market Days

2,794 Attendees

12,566 Subsidised lunches sold

64 Total events

38,711 Total attendances

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Volunteer programs

The Programs Department provides unique volunteering opportunities which encourage students to enhance their university experience by participating in extracurricular activities. These life changing experiences allow students to meet new people, explore their social conscience, have fun and build upon their employability skill set through personal and professional development opportunities. Madeleine Storey Programs Officer

The key objective of 2019 was to provide student volunteers with opportunities for holistic personal development and improve their skills and confidence. For many, this included completing their Mental Health First Aid training to support their peers with the added pressure of university. A key inclusion for everyone was the development of a new range of leadership and communication workshops which focused on enhancing student engagement. These served a dual purpose of not only improving volunteer interactions with frontline students, but also forming stronger cohesive bonds between the volunteers themselves. To complement the formal training, a new volunteer social program was launched to allow for more genuine, authentic connections within the group. Hosting an off-campus leadership camp was the perfect way to launch the concept and throughout the year regular, informal catch-ups became increasingly popular. This created a welcoming atmosphere for new volunteers and increased everyone’s motivation to lend a hand and make a difference in their community. In return, 2019 was also a year where the community gave back to the volunteers by offering discounted gym memberships and hosting an inaugural volunteer recognition evening. This was a fitting end to the year, presenting a great opportunity to reflect on the many achievements of the group and celebrate their lasting impact. During the night, two volunteers were highlighted as exemplary leaders with both Kaitlin Bell and Rene Van Kessel accepting individual awards on stage. At a program specific level, the Guild Crew continued to grow from strength to strength with an annual increase in active volunteers. These engaged and enthusiastic volunteers were cumulatively responsible for the successful activation of many Student Guild events by completing 324 shifts over 1,430 hours. A new program stream was also trialled, providing community outreach activities which encouraged students to embrace their social conscience and awareness. This involved partnering with

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a range of community organisations to accomplish short-term projects spanning people with disabilities, the environment, health care, homeless relief and special needs children. Through this program students volunteered 100 hours in the local community, and many did not stop there. For the sixth consecutive year, the Student Guild Volunteer Abroad trip took place, this time in Tanzania, Africa. 2019 saw the largest team of students volunteering with 35 making the long trip across the globe. With the increase in numbers, a major focus of the trip was to reinforce the pre-departure training program and increase the support structure around the program. Twenty-four of the volunteers also benefited by joining through the free-elective internship course 3002LFC, which provided real academic credit towards the completion of their degrees. It was fantastic to see the long arm of the Guild once again uplift our Tanzanian partners and many students instantly formed lifelong bonds. Some were so inspired that upon their return they remotely assisted the school teachers with English and math lessons, as well as drove local fundraising efforts to provide over $6,000 of much needed school supplies. These efforts, and those of all our volunteers, continued to be incredibly inspiring to staff and fellow students alike.

What volunteers gained from their experience: 100% - New friends 100% - Fun experiences 88% - Communication skills 80% - Personal growth 78% - Teamwork and leadership skills


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Guild Awards - Volunteer Awards

Volunteer Diamond Award Rene Van Kessel

120

active volunteers

54.5% international students

Volunteer of the Year Kaitlin Bell

4,000+

hours volunteered across all programs

New Community Outreach initiatives Volunteer Abroad - Tanzania (35 volunteers)

Modified touch football with special-needs children (20 Volunteers)

Havafeed homeless relief (15 Volunteers) and over 100 items donated

Koala tree planting (35 volunteers)

Arundel riding for disabled (5 Volunteers)

* Volunteers must complete a minimum of 10 hours per trimester to be considered an active volunteer. 24


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Sport and recreation

GUGC Sport delivers and oversees sporting life on the Gold Coast campus, ranging from social sports and general recreation to intervarsity competition. GUGC Sport supports student athletes to represent the University on a local, national and international scale through pathway programs, strong community partnerships, and through administrative and financial support of affiliated campus clubs. The Gold Coast campus continues to be extremely well represented on Griffith University representative teams.

Michael Brown

Sport and Recreation Manager

Key objectives for GUGC Sport in 2019 included fully utilising the limited on campus facilities, strengthening the social sport framework, providing new ways to play, and growing intervarsity competitions. Of these, there was no better example of the talent and community spirit of Griffith Gold Coast students than at Rival Night with Bond University. Bond began the multistage competition with an enviable start, winning beach volleyball before GUGC levelled the field with wins in touch football. Held at Bond’s home courts, Bond quickly returned serve by winning the tennis, only for GUGC to slightly pull ahead through victories in netball and basketball. The overall result came down to the final event at the Griffith University Gold Coast Aquatic Centre where GUGC dominated the pool in water polo to once again be crowned Rival Night champions, extending its unbeaten run to 14 years. Griffith also enjoyed a strong rivalry with The University of Queensland in the AON Uni 7’s women’s rugby competition featuring teams from 10 universities across Australia. Griffith defeated UQ in their final pool match triggering a rematch for the top of the table clash in the final. Despite best efforts, UQ clinched the win 19-14 in the final play of the game leaving Griffith with a highly respectable silver medal and a strong platform for future success.

On a national level GUGC Sport continued to achieve strong results at the UniSport Nationals Division 1 and Division 2 competitions. The 2019 competition was again hosted on the Gold Coast, however, with the competition due for relocation in 2020, GUGC Sport’s primary focus was to see a large Gold Coast student presence representing Griffith University. This was achieved with 80% of the 330 Division 1 Griffith competitors represented by Gold Coast students, and an additional 70% of the 121 Division 2 Griffith student team. Griffith University finished 9th overall and placed 3rd among competing Queensland universities. Division 1 teams won gold in women’s golf, women’s netball and men’s swimming, with an additional Division 2 gold medal won by the women’s football team. Further success in Division 1 resulted in silver for e-sports team League of Legends, men’s rugby, women’s rugby, women’s swimming and women’s touch with bronze achieved in cheer and dance, women’s hockey and women’s triathlon. In addition to these results, Griffith University won the North Region Ron Leahy Trophy recognising the students demonstrating exemplary sportsmanship and team spirit during the competition.

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In swimming the Griffith Swim Club performed well at Regional, State and National Championships in 2019. The team competed at the Gold Coast Swimming Championships with swimmers from the Development Squad securing 28 golds across various age divisions and the High Performance Squad securing 15 golds. On a national level Emma McKeon achieved two silver and one gold at the Australian Championships which was a terrific effort. Success across the team was made possible through a bumper year of training sessions with 85 Open Squad, 3,639 Development Squad and 2,193 High Performance Squad check-ins made at the Aquatic Centre throughout the year. Outside the pool, GUGC Sport also continued to successfully utilise the G44 Athletics Track and invested in new equipment, line marking and BBQ’s to increase opportunities for engagement. In its first full year, GUGC Sport hosted nearly 3,188 students on the track and field with a further 923 utilising the G43 Grandstand Club House. The surrounding courts were also highly utilised with 615 tennis court bookings, 144 basketball, 221 beach volleyball and 33 pavilion BBQ area bookings. The notable expertise of the Griffith University grounds staff maintaining these facilities also enabled the oncampus delivery of several social sport competitions. Trimester 1 offered seven sports and in Trimester 2 this was refined back to five competitions in beach volleyball, 6-a-side-soccer, indoor netball, touch football and water polo. Mixed competitions delivered on gender balance in sport as a key objective with 46% female participants, slightly up from last year. Focusing efforts in Trimester 2 to five competitions also allowed time to improve the standard of officiation and reinforce the social nature of the competitions. For those looking for even more social ways to play, the recreation program provided students with several opportunities to connect with their peers around shared interests. The tightest bonds were forged on the New Zealand Snow Trip which saw 25 students board a plane as strangers and return close nit friends, after seven days exploring the peaks surrounding Queenstown. The

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largest social events were the Griffith Takes Over series which saw 129 students watch the Titans vs Broncos game in Round 19 of the NRL. The students attended in a sea of red GUGC Sport t-shirts and there was a special moment where all the students walked the CBUS Super Stadium field to have their photo taken underneath the goal posts before the match. Cross codes, Griffith University is the official research and education partner of the Gold Coast Suns AFL team and 112 students were given the opportunity to watch the Suns play Greater Western Sydney Giants in the final round of 2019. GUGC Sport’s largest Griffith Takes Over event was made possible by upscaling the traditional Golf Day into a hugely successful outing at the new Topgolf facility in Helensvale. A total of 160 Gold Coast students filled every bay of the middle level with players of all abilities landing their trick shots in between snacks. Smaller trips also proved successful with Whale Watching and the ever-popular Beaches, Boards and BBQs trip selling out at nearly 200 participants between them. Combined with the Byron Bay Surf Trip, these recreation trips were particularly valued by international students as an opportunity to explore the local area and fully embrace Gold Coast student life. The Guild once again partnered with Get Wet Surf School to offer regular learn to surf sessions all year round to 155 participants, which is more than triple 2018 numbers. Students with less confidence in the water were catered for with 197 students in attendance across 72 adult learn to swim classes throughout the year. Closer to home GUGC Sport also contributed to a safer, healthier campus by coordinating Self Defence Courses for 486 participants, of which 43% were international students. Sport has always been a universal language and in 2019 it contributed to thousands of positive interactions throughout the Griffith community at all levels of play. For individuals this provided a range of benefits including social connection, physical fitness, and mental wellbeing. At a broader level, walking around campus and seeing the constant buzz of activity provided clear, visual cues of sport’s integral contributions to the GUGC campus atmosphere.


Social Sport participation

Total

522

3,188 5,917 18%

54% Male 46% Female

students utilised the track and field through GUGC Sport programs Swim Squad member check-ins made at the Aquatic Centre

increase in court hire bookings with a total of 516 bookings

Sport Awards

Team of the Year Women’s Netball

Sport Star of the Year Leigh Alder Netball & Australian Rules Football

Single Best Sporting Achievement Women’s Hockey Div 1 Medal

Coach of the Year Victor Potaka Netball

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Div. 1 results Medal tally

3

5

Results

3

Event

Result

Golf - Women

1st

Netball - Women

1st

Swimming - Men

1st

League of Legends

2nd

Rugby - Men

2nd

Rugby - Women

2nd

Swimming - Women

2nd

Touch - Women

2nd

Cheer & Dance - Cheer

3rd

Hockey - Women

3rd

Triathlon - Women

3rd

Div. 2 results Medal tally

1

1

Results Team

Result

Football - Women

1st

Volleyball - Men

2nd

Basketball - Men

3rd

Netball - Women

3rd

2

of the athletes representing Griffith University at Nationals Division 1 and 2 were from the Gold Coast campus.

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Clubs and societies

Student clubs are the heart of campus life. They are the foundation of lifelong friendships, personal and professional development and an enhanced university experience. Joining a club on campus is a great way to meet like-minded people, share interests, build networks and make a difference. On the Gold Coast campus, Student Guild affiliated clubs include professional and academic, cultural, community service, special interest as well as sport and recreation. Madeleine Storey Programs Officer

Christina Hickman Sports Officer

The Student Guild’s mutually beneficial partnership with student clubs allows freedom of expression for students and enables the Guild to cater for a significantly wider diversity of student needs and interests. To further enhance this vital aspect of campus life, a major club governance and funding structure review was undertaken throughout most of the year. During this process, all clubs collaborated in multiple consultation stages to recommend opportunities for greater service efficiencies, deeper protections for committee volunteers and simplified processes for accessing Guild support. Many of the review outcomes were scheduled for a 2020 release however, the simple process of bringing clubs together on a joint project provided a lot of momentum in laying the foundations for future participation and growth. Officially there were 82 clubs affiliated with the Guild in 2019 which represented 13,637 student members among their wider network of staff, alumni and community members. This includes the contributions of 12 new clubs who were able to establish and grow their member base at several recruitment opportunities throughout the year. During the Monday and Tuesday of Orientation Week, 55 clubs hosted dedicated stalls to welcome thousands of new students in a colourful display of banners, logos, pictures and activities. This was continued with 62 clubs attending the Trimester 1 Club Sign-On Day and 53 clubs attending in Trimester 2. Full credit is due to all volunteers on the club committees who rallied their peers and created a wonderfully vibrant campus atmosphere. Clubs would not exist on campus without volunteers and it’s long been known that a club’s success is largely due to the passion and commitment of its committee. In recognition and support of this, the Guild held its fifth annual Clubs Conference in 2019 with guest speakers providing guidance on club expectations, financial management, governance, strategy and planning. This also provided a solid platform for Guild staff to inform clubs of the administrative process, giving new committee members confidence in how to position their club for success. Once the scaffold was established, further professional development sessions were presented throughout the year covering topics including marketing, leadership, communication, event planning and entrepreneurialism. This allowed committee members to go

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one step further and develop skills that would go on to both assist their club administratively, but also greatly enhance their employability into the future. The enhancement of club training and support led to some great highlights throughout the year. Many performed and hosted activities at flagship Student Guild events such as Harmony Day and the Sustainability Fair to increase their profile. Not to be outdone however, the Serotonin club was granted additional funding support to perform their acappella routines at the Chengdu International Youth Music Festival in China. The performance at the opening ceremony was broadcast to 32 million people and counted many international diplomats in its audience. This incredible experience strengthened the students’ passion for their music careers and allowed them to forge valuable new friendships with groups from all over the world. It was also a strong year for the Griffith Racing Team who secured additional Guild funding to support their participation in the Formula Student/FSAE Competition. Their performance led to the club achieving an impressive ranking of 26 out of 614 universities across the world. Participation required a cross faculty effort from designing the engine, tracking KPIs, presenting funding pitches and managing the diverse team of students. This created a myriad of work experience with some team members gaining professional employment as a result. Many sport clubs also achieved success in 2019 including Griffith University Cheer and Dance, who received a commendable award for Most Successful Sport or Recreation Club at Tertiary Access Group’s CampusLink 2019 Awards. Two teams from the Marlins Underwater Hockey club competed in the Queensland State Titles to place 8th in B grade and 3rd in A grade. The Tennis Club had one of its biggest years todate, providing great coaching opportunities and dedicated nights to beginner, intermediate and advanced players right here on campus. Additionally, over 40 participants regularly took to the G44 Athletics Track to be introduced to a new sport thanks to the Ultimate Frisbee club. These are just a few of the many highlights throughout the year with so many clubs consistently delivering fantastic value and engagement with, and for, their fellow students.


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33


NEW

CLUBS

Badminton

Griffith Innovate

Brazilian Jui-Jitzu

Japan Club

Competitive Engineering Design

Marine Student Society

Darts

Public Health Student Society

Go Global

The Griffith Artificial Intelligence Society

Griffith Government and International Relations Society

Tricking

27 Professional and academic Total clubs:

82

32 Sport and recreation 9 Cultural 4 Community service 10 Special interest

13,637 total club members 328 executive committee student volunteers 19,680 estimated voluntary hours by the executive committees Over $65,000 provided to clubs to support member activity

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Guild Awards

At the annual Guild Awards many outstanding clubs were recognised, including standout club administrators, club events, initiatives and achievements.

Sport Club of the Year Netball Club

Best Performance at an event Cheer and Dance Club

New Club of the Year Badminton Club

Best Fundraising Initiative of the Year Hope4Health

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Sport Club Administrator of the Year Clarissa Moss Cheer & Dance

Best Club Event Cheer and Dance Club Club Bonding Events

Best Media Presence Griffith Racing Team


Best Professional Development Event Griffith University Commerce Society

Best Small Club Event Environmental Griffith Students

Best Student Support Service Griffith Employment Relations and Human Resource Management Society

Club Administrator of the Year Nicholas Dore – Hope4Health

Club of the Year Hope4Health

Recreational Club of the Year Mithril Hand

Most Outstanding Achievement by a Club Serotonin

Most Outstanding Community Initiative Griffith Psychology and Counselling Association

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Gold Coast Association of Postgraduates (GCAP)

The Gold Coast Association of Postgraduates aims to create a positive experience for Gold Coast postgraduate students. GCAP provides academic services and support, opportunities for increased social engagement within the postgraduate community, and assists students with preparing for the transition from postgraduate study to the workforce.

Bridie Mulholland President

GCAP’s engagement strategy throughout 2019 was to help postgraduate students thrive academically and socially on campus, whilst building the professional skills and networks required to achieve their post-study goals. At an initiative level this included teaming up with the Student Guild to introduce employability and wellness workshops as two distinct keystone event series. Both initiatives launched strongly and delivered on providing personal and professional development opportunities which assisted members to prepare for the transition from study to the workforce. Additionally, during 2019 GCAP offered close to 30 social events to provide postgraduate students

Won ‘Best Event by a Small Affiliate’ at the Council of Australian Postgraduate Associations Gala Dinner

Partnered with Vygo to develop a postgraduate mentoring/peer to peer support app

Sold out all off-campus events and hit maximum capacity at all on-campus events during Trimester 1 and Trimester 2

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opportunities to socialise, informally network, relax and have fun. These events included a mix of cocktail parties, casual food and drink events, tour excursions and outdoor activities. Peer-to-peer mentoring support was also a key priority for GCAP in 2019. This culminated in establishing a partnership with Vygo to build a peer-to-peer support app. The app is due to house separate mentor programs for general peer-to-peer support, a specific mental health and wellbeing stream, and a specific HDR skills support service. The GCAP Board look forward to launching this in 2020.

Keystone events

Attendance

Touch of Gold Party

300 (sold out)

6th Annual Cocktail in the Sky Party

350 (sold out)

Sunsets & Superyachts Party

120 (sold out)

Morning Socials

33 events with up to 100 attendees per event

Networking Lunches

800+ attendees over the 7 events

Friday Socials

1,300+ attendees over the 11 events


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GCAP Board July 2019 – June 2020

Bridie Mulholland

Lucy Bartho

President

Director of Equity

Aneez Anver Director of Events

Kethaki Jayasooriya Director of Funding

Pranjal Bhandari

Director of Communications

GCAP Board January 2019 – June 2019

Pierre Hofstee President

Bridie Mulholland

Henry Snaza Director of Events

Vice President

Lucy Bartho

Director of Equity

Daniel McKeating

Director of Communications 40


Marketing

The Student Guild Marketing Department is responsible for developing and delivering the marketing strategies and publications for all Student Guild departments. Marketing communications remain focused on positioning the Student Guild as the primary delivery agent for sporting, cultural, recreational and advocacy based services on the Gold Coast campus. The Marketing Department’s integrated approach utilises a number of print and digital channels to successfully push messaging out to students. Isabella Pappas

Marketing Manager

Written by Victoria Mancini, Marketing Manager (2020)

In January 2019, the Guild’s Marketing Department committed to actively pursuing sponsorship opportunities within the wider Gold Coast community. The Guild’s primary focus was to target relevant organisations whose offerings would enhance the overall student experience. By partnering with external stakeholders like G:Link and Greener Pastures, the Guild was able to gain access to exclusive perks for students like festival tickets and movie passes, while keeping students informed about offerings available within the larger community. By the end of 2019, the Guild achieved a 41.6% increase in sponsorship revenue compared to the previous year and successfully formed valuable new relationships with key external stakeholders. The Guild’s website relies heavily on search engine rankings to drive its traffic. In 2019 44,541 visits came directly from Google searches. The Marketing Department identified a clear need to modernise the existing website and enlisted the help of Creative Ground to take on the task of improving the site’s SEO. Marketing’s primary goal was to improve the online student experience. A re-launch of the website was determined to be the most beneficial course of action. With trends indicating a growing preference for mobile devices amongst students, the Marketing Department focused a large part of its redesign on improving the website’s mobile responsiveness. In 2019, the Student Guild received 38,268 visits from mobile devices which was an increase of 21.9% when compared to 2018. Despite continued growth in mobile usage, desktop remained the preferred method for users when accessing the Guild’s site and generated 40,096 visits during the calendar year. In addition to the improvements listed above, a large portion of time was spent re-thinking page content in an effort to better communicate the Guild’s services and offerings to students. A live class timetable for Uni Fitness was also custom built to give the gym more flexibility with class planning and reduce the need for printed timetables. The redesigned website is set to launch for O-Week 2020 and will hopefully contribute to an improved student experience and increased engagement across the board.

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In 2019, the Marketing Department worked on better utilising its digital channels. MailChimp was heavily used to promote upcoming events and was offered as an advertising option to relevant sponsors. A total of 48 campaigns were sent out to a database of over 18,000 students, with 10 of those campaigns being co-sponsored content. Marketing committed to producing more video content in 2019 and successfully produced a total of 37 videos with the help of OnPoint Studios. The purpose of these videos was to showcase events, promote volunteer programs and generate brand awareness for the Student Guild. 2019 also saw the first use of Instagram stories. This feature was frequently used to showcase short videos and give students a taste of live events. By the end of the year, stories regularly achieved an average of 600 views. The Guild’s student magazine ‘Getamungstit’ had a successful fourth year in its redesigned format. A team of 64 registered contributors was overseen by the Marketing Department and Editor in Chief, Rebecca Marshallsay. A total 400 pages of content were created for six editions of the student publication. In an effort to reduce print costs and the Guild’s environmental footprint, a larger emphasis was placed on promoting editions online through regularly scheduled posts across multiple platforms. Online readership grew across the board when compared to 2018 online views. The Avocado and Sex editions were top performers with 4,249 views and 1,650 views respectively. The Getamungstit team continued to work on increasing student readership, maximising student authorship of magazine content, and remaining an outlet for students to develop and refine their writing and design skills. The existing partnership with the Queensland Conservatorium of Art’s design studio, Liveworm, remained intact and had up to eight different students designing the magazine each edition.


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406,770

Website - devices used 2019

website views

2018

21% return users

79% new users

79,808 users

73,408 users

Desktop

Mobile

Tablet

Most viewed webpages 1. Homepage 2. Intercampus Bus

Website acquisition

3. Uni Fitness

5%

4. Clubs 5. Accommodation

Social

10%

Referral

33%

Direct

Student Guild Facebook 2019: 13,404 2018: 11,672

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52% Organic search


Edition

Printed copies

Digital reads

The Secrets edition

2,000

435

The Story Telling edition

2,000

82

The Avocado edition

2,000

4,249

The Sex edition

2,000

1,650

The Escape edition

2,000

81

The O-Week edition

3,000

226

64 registered contributors 64,470 digital impressions 7,662 online reads 5:05 min average read time

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The Uni Bar is an integral part of Student Guild services, providing an essential place for students and staff to co-mingle, host meetings and events, and relax from their busy schedules - all whilst listening to live music, participating in daily games, and enjoying a quality meal or beverage.

Bobby Smith

Venue Manager Uni Bar and Function Centre

In 2019 the Uni Bar set out to broaden its offerings with a focus on supporting local companies. The Uni Bar was pleased to expand its craft beer offerings with the inclusion of Stone and Wood, Black Hops, Lost Palms and Balter - all Gold Coast based boutique breweries. These brands reflect the culture and lifestyle that the Gold Coast is famous for and the Uni Bar wanted to emulate that with its customers.

The Uni Bar added two new School’s Out parties to its event calendar for students to enjoy at the end of each exam period. These were both well received with 480 attendees in Trimester 1 and 550 attendees in Trimester 2. In addition to these events, the Uni Bar also reintroduced bingo and trivia nights, holding each twice per trimester. Each event brought in close to 100 attendees.

A key objective for 2019 was to redesign cocktail offerings. This meant a brand-new cocktail menu and a focus on cocktail of the month specials. The main inclusion on the new menu was a range of cocktail jugs for customers to share. The response was massive, particularly with the October offering, the strawberry margarita jug, which achieved 213 sales over the course of the month. A total of 1,097 cocktail jugs were purchased in 2019. Another key focus for the Uni Bar in 2019 was to increase the prize giveaways to customers, with a total value of prizes equalling over $10,000.

The Uni Bar was pleased to offer streaming of all Fox Sports channels, ensuring live sport and entertainment were available every minute of the day. This was in addition to free pool on Mondays, board games on Tuesdays and live musicians every Friday afternoon.

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The Uni Bar knew it would be a tough year for functions with relevant University stipulations and budget cuts in place. As a result, the Uni Bar hosted 13 fewer formal functions in 2019 bringing the total to 58, down from 71 in 2018. However, due


to the hard work and quality service of the Uni Bar team there was only a slight decrease of $4,879.27 in revenue compared to 2018. As this trend of budget restraints becomes the norm, the Uni Bar will look to utilise the space for student club related events more frequently. The Uni Bar was pleased to continue popular weekly specials such as Monday madness, Tuesday board games, Wednesday happy hour, Furphy Thursday and Jolly Jug Friday. Jolly Jugs were a top performer in 2019 with almost 12,000 jugs being shared by patrons. The Uni Bar would like to extend a big thank you to all of the ongoing support from suppliers, especially Amadio, Diageo, Red Bull, Lion and CCA. Without them, the Uni Bar wouldn’t experience the same level of success year after year. Also, a special thank you to Burger Urge and The Commons who continue to support and provide the Uni Bar food menu. Additionally, thank you to nightclub partners, SinCity Nightclub, The Bedroom Lounge Bar, Havana RnB Nightclub, White Rhino Bar & Eats and Cocktails Nightclub for their ongoing support of major events and parties. Finally, a massive thank you to the management team of Blake Mink, Food and Beverage Supervisor, and Chris Thompson, Bar Manager, for guiding the team of staff through a successful 2019.

1,100

cocktail jugs sold

12,000

Jolly Jugs shared

600 attendees at O-Week’s Uni Night

550 attendees at School’s Out Party

$10,000

worth of prizes given away

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Uni Fitness provides health and fitness services on the Gold Coast campus. Operating over two facilities – the Uni Fitness Health Centre (G07) and the Griffith Aquatic Centre and HIIT Studio (G45) – Uni Fitness offers state of the art gym equipment, personal training, and a broad range of group fitness classes.

Alexander Kolatchew Manager Uni Fitness Health Centre

Uni Fitness continued to make strides throughout 2019 in refining services and systems with the main objective of improving the member experience at all facilities on campus. Through member feedback, it was identified that a restructuring of membership terms was necessary to provide more options and greater flexibility for students. With this, a short 30-day membership was introduced, and payment plans were made available on 4, 6 and 12 month terms. The changes were received well by all students who were able to choose an option that suited their length of stay at Griffith and opt to pay any membership in instalments. The 30-day option proved to be very popular with 186 of these memberships sold from their introduction in March through to December. Uni Fitness also teamed up with Mt Gravatt and Nathan Fitness Centres to trial intercampus gym and pool access for Griffith staff members from July 2019. The success of this trial, as established from positive staff feedback, has seen this intercampus facility access become a permanent feature of all memberships for both staff and students.

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At the end of 2018, Uni Fitness was approached by the school of Allied Health Science and tasked with providing space for over 300 students to complete practical sessions throughout 2019. After significant planning, the gym floor plan was reset, new equipment was added, and practical sessions were timetabled to integrate with member usage. The goal was to minimise disruption to normal operations. Feedback from members was mostly positive, with many indicating that, although it was slightly busier at times, they relished the opportunity to utilise the additional top-of-the-line equipment. Based on this feedback, these equipment additions will become permanent in 2020. In February 2019, Uni Fitness established a partnership with Fit College, a registered training organisation that provides Certificate III and IV in fitness courses. It is fitting that Uni Fitness hosts a fitness education provider on campus and the rental of underutilised gym space provides revenue that can be put back into improving services and equipment offered to members.


Aquatic Centre visits

2019

23, 879

2018

19,142

Average membership duration 2019

232 days 2018

187 days

Total sign-ups 2019

1,058 2018

836

In addition to this, members can benefit, with access to free services from students within Fit College, who need to practice their skills while completing their study. Improving the accuracy and efficiency of administrative procedures was a major step towards achieving the objective of improving the member experience in 2019. To achieve this, updated membership software was installed that enabled all member sign-ups to be completed electronically. This, combined with the introduction of electronic methods for communicating with the Aquatic Centre, reduced the total time spent on administrative tasks by up to 10 minutes per membership. With over 1,000 sign-ups in 2019, this saved a significant amount of time which not only allowed for a reduction in personnel expenses, but also increased the time staff could spend on the gym floor assisting members and keeping the facilities clean. Additionally, this electronic sign-up method and other administrative tasks consume 60% less paper than older methods, saving over 5,000 sheets of paper per year. Analysis of data across several parameters paints a positive picture of overall gym performance and member satisfaction at Uni Fitness in 2019. Total member sign-ups increased by 26% with 1,058 in 2019, compared to 836 in 2018. Membership renewals also increased, up 12% on 2018 with 207 renewals compared to 185 in 2018. This was a great result, especially as 2019 also saw a 5% reduction in cancellations with 438 compared to 455 in 2018. More sign-ups and less cancellations is a positive indication that more people like what Uni Fitness offers when considering signing up to a gym and that once joined, are likely to stay and utilise these services for a longer period. This is also reflected in the member lifecycle period, which is calculated as the average membership duration. In 2019, members stayed with Uni Fitness for an average of 232 days, compared to 187 days in 2018. Lastly, check-in data shows the increasing popularity of the HIIT Studio and pool, with 23,879 member visits at the Aquatic Centre for 2019, up 24% on the 19,142 visits for 2018. While member visits at the G07 facility were down 7% on 2018 (likely due to increased usage in 2018 during Commonwealth Games), total member visits across both facilities grew to 63,890, up 2% on the 62,202 visits in 2018. Overall, 2019 was a positive year for Uni Fitness in striving to improve services and attain a high level of member satisfaction. The success of the facilities on campus is a result of hard work and dedication by all staff, who work tirelessly to provide only the highest standard of service year-round.

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The Uni Store is an on-campus retail outlet conveniently located in The Link (G07) precinct, servicing predominantly Griffith University students and staff as well as Gold Coast Hospital staff. The Uni Store sells stationery, uni merchandise, cold drinks, snacks, bulk confectionery, various gifts and souvenirs, and phone and tech accessories.

Debby Hague Manager The Uni Store

The Uni Store had several key objectives for 2019. Uppermost was a determination to maximise revenue from an enhanced range of Griffith University Gold Coast (GUGC) branded merchandise (including logo wear), being made available. This was achieved by sourcing several new suppliers and inviting customers to have a say in what they would like to see in the new merchandise range. As a result, sales increased by 24.3% across these product ranges, increasing revenue to just under $94,000, with a sales increase of $18,476 up on the previous year. A continued expansion of the shop area allocated to GUGC merchandise was required to support this increased demand. The Uni Store also sought to enhance its profile with staff and students via a stronger social media following. To achieve this, instore promotions and online competitions were conducted, primarily through the Facebook page. Facebook followers increased by 162 during the year. The continued success of the Staff VIP Day was also a priority. This special event, held annually, with discounts for staff and students saw a small improvement from 2018. A new initiative this year was to extend the discount to staff from the nearby Health Precinct. The Uni Store set a budget of $7,000 for this event. This goal was set to better the 2018 sales of $6,701.11. The Staff VIP Day held on 6 December 2019 was very successful, achieving $7,083.99 in sales. The Uni Store continued to further improve the range of bulk confectionery on offer. In 2019 bulk confectionery sales amounted to $129,899, up by $3,000 on 2018. Bulk confectionery was the top seller for dollar value in 2019 with a profit of $66,974.

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Although total drink transaction numbers were down by 700 in 2019, The Uni Store still saw a total of 40,309 sold and the total department sales were up by over $6,000. People are moving more towards healthier options which tend to have a higher RRP than that of traditional soft drinks. Unfortunately, stationery, newspapers and magazines saw a further decline in 2019 due to more people moving towards digital platforms for their study and news. Sales for technology products were also disappointing as more suppliers expanded into the technology business, driving cost and sales prices down. Technology is also more readily available at other retail outlets such as department stores and supermarkets, often at a cheaper price point than that viable for The Uni Store.

Bulk confectionery sold 5,700kg GUGC merchandise sold 4,517 units Staff VIP Day total sales 6% increase on 2018


Bulk confectionery - 26.4% Drink sales - 29.9%

2019 Gross sales

Newspaper/magazines - 1.0% Stationery - 16.2% Technology - 7.4% Logowear - 19.1%

Bulk confectionery - 26.3% Drink sales - 29.2%

2018 Gross sales

Newspaper/magazines - 1.2% Stationery - 17.6% Technology - 10% Logowear - 15.6%

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Village Café offers a wide range of café lines including coffee, drinks, sandwiches, burgers and other hot foods as well as convenience items such as snack foods, groceries and stationery. Located across the Griffith University Bridge, Village Café services Griffith University Village residents, international students from GELI and Griffith College, staff from local research centres, and staff and students from Academy of Health Sciences High School. Shaun Edie Manager Village Café

In 2019, the Village Café saw a complete overhaul of both image and menus. Village Café launched its new menu on the first trading day in January 2019 and with this, changed the way food was prepared and delivered to the customers. Food was no longer packaged like a takeaway or fast food store. Instead, it was presented on biodegradable plates, giving a more café feel to the food. The feedback on the quality of food and presentation has been fantastic.

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Iced coffee sales

During Trimester 1 Orientation Week, Village Café offered a $3.00 iced coffee promotion for the first time, which lead to an incredible 322 iced coffee varieties sold, compared with 203 sold in Orientation Week 2018, for a 58% growth in the iced coffee sales category.

Trimester 1

2019 Total sales: $10,925

Trimester 1

2018 Total sales: $8,565

Iced Latte

Iced Choc

Iced Long Black

Iced Mocha

QLD Academy of Health Sciences school lunches

2019

1,820

2018

1,064

One of the focus areas was the new ‘All Day Breakfast’ menu. This introduced customers to a new range of food that had never before been offered at Village Café, from smashed avo to big breakfast, Village Café sold a total of 1,600 items from the new All Day Breakfast menu, in addition to previously offered items such as toasted sandwiches, leading to a 6% increase in sales in this category. School lunch deliveries to QAHS continued to grow and in 2019, Village Café had an increase of 97%, when daily delivery fees were excluded, with a daily purchase average increase from $46.04 (incl. GST) to $90.87 (incl. GST). This reflects the continued confidence in Village Café’s ability to deliver high quality, healthy and fresh food. It is hoped this upward trend will continue into 2020.

Despite fewer customers across the year, sales were in line with 2018 due to an increase in average spend from $7.09 to $7.72 per transaction, translating to an increase of 4% in total revenue for the year. In December 2019, Volleyball Australia brought their Summer Youth Camp to Griffith University Village and Village Café secured the catering contract for their stay. A total of 320 young athletes and coaches stayed at The Village and Village Café provided them with breakfast items in their rooms, lunches to take to training and matches each day and dinner every night. The total revenue for the 5-day event was $41,000, leading to a net profit of approximately $10,000. As a result of this initiative the café was able to return a strong trading surplus for December, during what has historically been one of its quietest months.

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FINANCIAL REPORT FOR THE YEAR ENDED 31 DECEMBER 2019 ABN: 54 543 741 436

- CONTENTS BOARD’S REPORT AUDITOR’S INDEPENDENCE DECLARATION STATEMENT OF PROFIT OR LOSS STATEMENT OF FINANCIAL POSITION STATEMENT OF CHANGES IN MEMBERS’ FUNDS STATEMENT OF CASH FLOWS NOTES TO THE FINANCIAL STATEMENTS DECLARATION BY MEMBERS OF THE BOARD INDEPENDENT AUDITOR’S REPORT

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GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN: 54 543 741 436 BOARD'S REPORT The Members of the Board submit the financial report of the Griffith University Gold Coast Student Guild (the Association) for the financial year ended 31 December 2019. Members of the Board The names of board members throughout the year and at the date of this report are: Elected 7 September 2017 Elected 20 September 2018 End of term 19 September 2019 Elected 20 September 2018 Elected 19 September 2019 Elected 19 September 2019 Elected 19 September 2019 End of term 19 September 2019 Removed 9 April 2019 Co-opted 9 April 2019 Graduated 26 February 2019 Co-opted 9 April 2019 Resigned 9 April 2019 Elected 20 September 2018 Co-opted 9 April 2019 Co-opted 9 April 2019

Jordan Jansen (President) Kaitlin Bell (Vice President) Aleisha Hynes Ali Saremi Aneez Anver Anna-Louise Baulac Bianca Thatcher Brittany Golding Brittany Higgins Chloe Ward Christian Nimri David Kim Ellen Quinn Emma Ross Kimberley Johnson Sarah McDonald Principal Activities

The principal activities of the Association during the financial year were to provide non academic services and activities to the Griffith University Gold Coast Campus including orientation events, food and drink, sport and recreation, legal, accommodation and employment advice and promoting the health and welfare of the students. Significant Changes No significant change in the nature of these activities occurred during the year. Operating Result The deficit for the financial year amounted to $695,510 (2018:$422,900 deficit). Independence declaration The auditor's independence declaration in accordance with section 60-40 of the Australian Charities and Not-for-profits Commission Act 2012 , for the year ended 31 December 2019 has been received and can be found on the next page of the financial report. Signed in accordance with a resolution of the Members of the Board.

Jordan Jansen (President)

Kaitlin Bell (Vice President) Dated this

20th

day of

April

2020

54


55


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 STATEMENT OF PROFIT OR LOSS FOR THE YEAR ENDED 31 DECEMBER 2019

Note Sales revenue Cost of sales Gross profit Provision of services Rent income Student services and amenities fee (SSAF) Interest income Other revenue Total revenue Employee benefits expense Operating expenses Depreciation and amortisation expense Impairment expense Interest expense Deficit for the year Income tax expense Net deficit for the year

9 1 (b)

2019 $

2018 $

2,291,301 (1,147,635) 1,143,666 1,531,585 615,872 3,000,075 129,139 102,119 6,522,456 (2,786,926) (2,876,369) (1,421,855) (103,060) (29,756) (695,510) (695,510)

2,215,968 (1,110,320) 1,105,648 1,521,955 628,594 3,000,075 122,520 130,054 6,508,846 (2,761,477) (2,966,079) (1,168,967) (35,223) (422,900) (422,900)

The accompanying notes form part of these financial statements.

56


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2019 Note ASSETS CURRENT ASSETS Cash and cash equivalents Trade and other receivables Inventories Financial assets Other current assets TOTAL CURRENT ASSETS NON-CURRENT ASSETS Financial assets Property, plant and equipment Intangible assets Right-of-use assets TOTAL NON-CURRENT ASSETS TOTAL ASSETS LIABILITIES CURRENT LIABILITIES Trade and other payables Lease liabilities Employee provisions Financial liabilities TOTAL CURRENT LIABILITIES NON-CURRENT LIABILITIES Lease liabilities Employee provisions Financial liabilities TOTAL NON-CURRENT LIABILITIES TOTAL LIABILITIES NET ASSETS EQUITY Retained surplus TOTAL EQUITY

2019 $

3 4 5 7 6

379,043 195,160 241,435 3,600,067 288,776 4,704,481

181,749 245,153 266,347 3,570,104 78,496 4,341,849

7 8 9 10

782,442 3,201,410 50,000 522,096 4,555,948 9,260,429

782,247 4,273,053 197,741 5,253,041 9,594,890

11 14 12 13

308,241 184,703 147,960 147,968 788,872

368,060 197,646 146,589 712,295

14 12 13

383,374 91,350 479,515 954,239 1,743,111 7,517,318

17,595 600,025 617,620 1,329,915 8,264,975

7,517,318 7,517,318

8,264,975 8,264,975

The accompanying notes form part of these financial statements. 57

2018 $


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 STATEMENT OF CHANGES IN MEMBERS' FUNDS FOR THE YEAR ENDED 31 DECEMBER 2019 Note Balance at 1 January 2018 Net deficit for the year Balance at 31 December 2018 Balance at 1 January 2019 Cumulative adjustment upon adoption of new Accounting Standard - AASB 16 Net deficit for the year Balance at 31 December 2019

1 (r)

Retained Surplus $

Total $

8,687,875 (422,900) 8,264,975

8,687,875 (422,900) 8,264,975

8,264,975 (52,147)

8,264,975 (52,147)

(695,510) 7,517,318

(695,510) 7,517,318

The accompanying notes form part of these financial statements.

58


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 DECEMBER 2019 Note CASH FLOWS FROM OPERATING ACTIVITIES Receipts from customers and students Student services and amenities fee (SSAF) Payments to suppliers and employees Interest received Interest paid Net cash provided by operating activities

2019 $

2018 $

5,021,533 3,000,075 (7,456,172) 129,139 (29,756) 664,819

4,398,654 3,000,075 (6,833,293) 122,520 (35,223) 652,733

CASH FLOWS FROM INVESTING ACTIVITIES Proceeds from sale of property, plant and equipment Purchase of property, plant and equipment Investment in term deposits Net cash used in investing activities

(131,498) (29,963) (161,461)

16,000 (43,501) (765,247) (792,748)

CASH FLOWS FROM FINANCING ACTIVITIES Repayment of borrowings Repayment of lease liabilities Net cash used in financing activities

(97,711) (208,353) (306,064)

(93,548) (20,117) (113,665)

197,294 181,749 379,043

(253,680) 435,429 181,749

Net decrease in cash held Cash on hand at beginning of financial year Cash on hand at end of financial year

3

The accompanying notes form part of these financial statements.

59


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019 The financial statements cover Griffith University Gold Coast Student Guild as an individual entity. Griffith University Gold Coast Student Guild is a not-for-profit Association incorporated in Queensland under the Associations Incorporation Act (QLD) 1981. The financial statements were authorised for issue by the Board members on 20 April 2020. Note 1

Summary of Significant Accounting Policies

Basis of Preparation These general purpose financial statements have been prepared in accordance with the Australian Accounting Standards - Reduced Disclosure Requirements, Interpretations of the Australian Accounting Standards Board, the Australian Charities and Not-for-profits Commission Act 2012 and the Associations Incorporation Act (QLD) 1981 . The association is a not-for-profit entity for financial reporting purposes under Australian Accounting Standards. Material accounting policies adopted in the preparation of these financial statements are presented below and have been consistently applied unless stated otherwise. The financial statements, except for the cash flow information, have been prepared on an accruals basis and are based on historical costs. The amounts presented in the financial statements have been rounded to the nearest dollar. Accounting Policies (a)

Financial Instruments Initial recognition and measurement Financial assets and financial liabilities are recognised when the Entity becomes a party to the contractual provisions to the instrument. For financial assets, this is the date that the Entity commits itself to either the purchase or sale of the asset (ie trade date accounting is adopted). Financial instruments (except for trade receivables) are initially measured at fair value plus transaction costs, except where the instrument is classified "at fair value through profit or loss", in which case transaction costs are expensed to profit and loss immediately. Where available, quoted prices in an active market are used to determine fair value. In other circumstances, valuation techniques are adopted. Trade receivables are initially measured at the transaction price if the trade receivables do not contain significant financing component or if the practical expedient was applied as specified in AASB 15.63. Classification and subsequent measurement Financial liabilities Financial liabilities are subsequently measured at: -

amortised cost; or fair value through profit and loss.

Financial asset Financial assets are subsequently measured at: amortised cost; fair value through other comprehensive income; or fair value through profit and loss on the basis of the two primary criteria, being: -

the contractual cash flow characteristics of the financial asset; and the business model for managing the financial assets.

Derecognition Derecognition refers to the removal of a previously recognised financial asset or financial liability from the statement of financial position. Derecognition of financial liabilities A liability is derecognised when it is extinguished (ie when the obligation in the contract is discharged, cancelled or expires). An exchange of an existing financial liability for a new one with substantially modified terms, or a substantial modification to the terms of a financial liability, is treated as an extinguishment of the existing liability and recognition of a new financial liability. The difference between the carrying amount of the financial liability derecognised and the consideration paid and payable, including any non-cash assets transferred or liabilities assumed, is recognised in profit and loss.

60


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019 Note 1 Summary of Significant Accounting Policies (cont'd) Derecognition of financial assets A financial asset is derecognised when the holder's contractual rights to its cash flow expires, or the asset is transferred in such a way that all the risks and rewards of ownership are substantially transferred. All of the following criteria need to be satisfied for derecognition of a financial asset: -

the right to receive cash flows from the asset has expired or been transferred; all risk and rewards of ownership of the asset have been substantially transferred; and the Entity no longer controls the asset (ie it has no practical ability to make unilateral decisions to sell the asset to a third party).

On derecognition of a financial asset measured at amortised cost, the difference between the asset's carrying amount and the sum of the consideration received and receivable is recognised in pofit and loss. Impairment The Entity recognises a loss allowance for expected credit losses on: -

financial assets that are measured at amortised cost or fair value through other comprehensive income; lease receivables.

Simplified approach The simplified approach does not require tracking of changes in credit risk in every reporting period, but instead requires the recognition of lifetime expected credit loss at all times. This approach is applicable to: -

trade receivables; and lease receivables.

(b)

Income Tax As Griffith University Gold Coast Student Guild is a charitable institution under subsection 50.5 of the Income Tax Assessment Act 1997, it is exempt from paying income tax.

(c)

Inventories on hand Inventories held for sale are measured at the lower of cost and net realisable value. Costs are assigned on the basis of weighted average costs.

(d)

Property, Plant and Equipment Property, plant and equipment are measured on the cost basis and are therefore carried at cost less accumulated depreciation and any accumulated impairment losses. In the event the carrying amount of plant and equipment is greater than the estimated recoverable amount, the carrying amount is written down immediately to the estimated recoverable amount and impairment losses are recognised in profit or loss. Subsequent costs are included in the asset's carrying amount or recognised as a separate asset, as appropriate, only when it is probable that future economic benefits associated with the item will flow to the association and the cost of the item can be measured reliably. All other repairs and maintenance are recognised as expenses in profit or loss during the financial period in which they are incurred. Depreciation Plant and equipment is depreciated using a diminishing value method over the asset's useful life commencing from the time the asset is available for use. Capitalised lease assets and leasehold improvements are amortised over the unexpired period of the lease. The depreciation rates used for each class of depreciable assets are: Class of Fixed Asset Buildings Leasehold improvements Plant and equipment

Depreciation Rate Lease term Lease term 20-40% DV

The assets’ residual values and useful lives are reviewed and adjusted, if appropriate, at the end of each reporting period. Gains and losses on disposals are determined by comparing net proceeds with the carrying amount. These gains and losses are recognised in profit or loss when the item is derecognised.

61


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019 Note 1 Summary of Significant Accounting Policies (cont'd) (e)

Intangible Assets (i) Development Development activities involve a plan or design for the production of new or substantially improved products and processes. Development expenditure is capitalised only if development costs can be measured reliably, the product or process is technically and commercially feasible, future economic benefits are probable, and the Association intends to and has sufficient resources to complete development and to use or sell the asset. The expenditure capitalised includes the cost of materials, direct labour and overhead costs that are directly attributable to preparing the asset for its intended use, and capitalised borrowing costs. Other development expenditure is recognised in profit or loss as incurred. Capitalised development expenditure is measured at cost less accumulated amortisation and accumulated impairment losses. (ii) Other intangible assets Other intangible assets that are acquired by the Association and have finite useful lives are measured at cost less accumulated amortisation and accumulated impairment losses. (iii) Subsequent expenditure Subsequent expenditure is capitalised only when it increases the future economic benefits embodied in the specific asset to which it relates. All other expenditure, including expenditure on internally generated goodwill and brands, is recognised in profit or loss as incurred. (iv) Amortisation Intangible assets are amortised on a straight‑line basis in profit or loss over their estimated useful lives, from the date that they are available for use. The estimated useful lives for the current and comparative years are as follows: Software

4 years

Taxi licence

Indefinite

Amortisation methods, useful lives and residual values are reviewed at each financial year-end and adjusted if appropriate. Intangible assets with indefinite lives are tested for impairment annually. (f)

Leases The Entity as lessee At inception of a contract, the Entity assesses if the contract contains or is a lease. If there is a lease present, a right-of-use asset and a corresponding lease liability is recognised by the Entity where the Entity is a lessee. However, all contracts that are classified as short-term leases (ie a lease with a remaining lease term of 12 months or less) and leases of low-value assets are recognised as an operating expense on a straight-line basis over the term of the lease. Initially, the lease liability is measured at the present value of the lease payments still to be paid at commencement date. Lease payments included in the measurement of the lease liability are as follows where applicable: -

fixed lease payments less any lease incentives;

-

variable lease payments that depend on an index or rate, initially measured using the index or rate at the commencement date;

-

the amount expected to be payable by the lessee under residual value guarantee;

-

the exercise price of purchase options, if the lessee is reasonably certain to exercise the options;

-

lease payments under extension options, if the lessee is reasonably certain to exercise the options; and

-

payments of penalties for terminating the lease, if the lease term reflects the exercise of an option to terminate the lease.

The right-of-use assets comprise the intial measurement of the corresponding lease liability as mentioned above, any lease payments made at or before the commencement date, as well as any initial direct costs. The subsequent measurement of the right-of-use assets is at cost less accumulated depreciation and impairment losses. Right-of-use assets are depreciated over the lease term or useful life of the underlying asset, whichever is the shortest.

62


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019 Note 1

Summary of Significant Accounting Policies (cont'd) The Entity as lessor The Entity leases parts of their buildings to external parties. Upon entering into each contract as a lessor, the Entity assesses if the lease is a finance or operating lease. The contract is classified as a finance lease when the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases not within this definition are classified as operating leases. Rental income received from operating leases is recognised on a straight-line basis over the term of the specific lease. Initial direct costs incurred in entering into an operating lease (for example legal cost, cost to setup) are included in the carrying amount of the leased asset and recognised as an expense on a straight-line basis over the lease term. Rental income due under finance leases is recognised as receivables at the amount of the Entity's net investment in the leases. When a contract is determined to include lease and non-lease components, the Entity applies AASB 15 to allocate the consideration under the contract to each component.

(g)

Impairment of Assets At the end of each reporting period, the association assesses whether there is any indication that an asset may be impaired. The assessment will consider both external and internal sources of information. If such an indication exists, an impairment test is carried out on the asset by comparing the recoverable amount of that asset, being the higher of the asset’s fair value less costs of disposal and its value-in-use, to the asset’s carrying amount. Any excess of the asset’s carrying amount over its recoverable amount is immediately recognised in profit or loss.

(h)

Employee Provisions Short-term employee benefits Liabilities for annual and long service leave entitlements expected to be settled within 12 months of the reporting date are recognised in current liabilities in respect of employee's services up to the reporting date and are measured at the amounts expected to be paid when the liabilities are settled. Long-term employee benefits The liability for annual and long service leave not expected to be settled within 12 months of the reporting date are recognised in noncurrent liabilities, provided there is an unconditional right to defer settlement of the liability.

(i)

Cash and cash equivalents Cash and cash equivalents include cash on hand, cash at bank, short-term highly liquid investments with original maturities of three months or less and bank overdrafts.

(j)

Accounts Receivable and Other Debtors Accounts receivable and other debtors include amounts receivable from customers for goods or services sold in the ordinary course of business. Receivables expected to be collected within 12 months of the end of the reporting period are classified as current assets. All other receivables are classified as non-current assets.

(k)

Revenue and Other Income Revenue is recognised when it is probable that the economic benefit will flow to the entity and the revenue can be reliably measured. Revenue is measured at the fair value of the consideration received or receivable. Grant revenue is recognised in profit or loss when the association obtains control of the grant and it is probable that the economic benefits gained from the grant will flow to the association and the amount of the grant can be measured reliably. Interest revenue is recognised using the effective interest method, which for floating rate financial assets is the rate inherent in the instrument. Revenue from the rendering of a service is recognised upon the delivery of the service to the customers and students. All revenue is stated net of the amount of goods and services tax.

63


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019 Note 1 Summary of Significant Accounting Policies (cont'd) (l)

Goods and Services Tax (GST) Revenues, expenses and assets are recognised net of the amount of GST, except where the amount of GST incurred is not recoverable from the Australian Taxation Office (ATO). Receivables and payables are stated inclusive of the amount of GST receivable or payable. The net amount of GST recoverable from, or payable to, the ATO is included with other receivables or payables in the statement of financial position. Cash flows are presented on a gross basis. The GST components of cash flows arising from investing and financing activities which are recoverable from, or payable to, the ATO are presented as operating cash flows included in receipts from customers or payments to suppliers.

(m)

Comparative Figures When required by Accounting Standards, comparative figures have been adjusted to conform to changes in presentation for the current financial year.

(n)

Accounts Payable and Other Payables Accounts payable and other payables represent the liability outstanding at the end of the reporting period for goods and services received by the association during the reporting period that remain unpaid. The balance is recognised as a current liability with the amounts normally paid within 7 days of recognition of the liability.

(o)

Provisions Provisions, where applicable, are recognised when the Association has a legal or constructive obligation, as a result of past events, for which it is probable that an outflow of economic benefits will result and that outflow can be reliably measured. Provisions recognised represent the best estimate of the amounts required to settle the obligation at the end of the reporting period.

(p)

Critical Accounting Estimates and Judgements The Members of the Board evaluate estimates and judgements incorporated into the financial statements based on historical knowledge and best available current information. Estimates assume a reasonable expectation of future events and are based on current trends and economic data, obtained both externally and within the association. Key Estimate (i)

Impairment - General The association assesses impairment at the end of each reporting period by evaluation of conditions and events specific to the association that may be indicative of impairment triggers. If an impairment trigger exists, the recoverable amount of an asset is determined and an impairment loss is recognised for the amount by which the asset's carrying amount exceeds its recoverable amount.

(q)

Economic Dependence The nature of the operations of Griffith University Gold Coast Student Guild (the Association) is mainly dependent on the continuing operations of, and affiliations with, Griffith University. As at the date of this report whilst it is expected that the COVID-19 crisis will have an impact on the Association, the economic impact of this is not able to be estimated (refer to Note 18).

(r)

New and Amended Accounting Policies Adopted by the Entity Initial application of AASB 16 The Entity has adopted AASB 16: Leases retrospectively with the cumulative effect of initially applying AASB 16 recognised at 1 January 2019. In accordance with AASB 16, the comparatives for the 2018 reporting period have not been restated. The Entity has recognised a lease liability and right-of-use asset for all leases (with the exception of short-term and low-value leases) recognised as operating leases under AASB 117: Leases where the Entity is the lessee. The lease liabilities are measured at the present value of the remaining lease payments. The right-of-use assets for the lease was measured and recognised in the statement of financial position as at 1 January 2019 by taking into consideration the lease liability and prepaid and accrued lease payments previously recognised on 1 January 2019 (that are related to the lease).

64


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019 Note 1

Summary of Significant Accounting Policies (cont'd) The following practical expedients have been used by the Entity in applying AASB 16 for the first time: -

Note 2

leases that have remaining lease term of less than 12 months as at 1 January 2019 have been accounted for in the same way as short-term leases; the use of hindsight to determine lease terms on contracts that have options to extend or terminate; applying AASB 16 to leases previously identified as leases under AASB 117 and Interpretation 4: Determining whether an arrangement contains a lease without reassessing whether they are, or contain, a lease at the date of initial application; and not applying AASB 16 to leases previously not identified as containing a lease under AASB 117 and Interpretation 4. Auditor's Fees 2019 $

Remuneration of the auditor of the association for: — auditing the financial report

Note 3

2018 $

12,500 12,500

17,155 17,155

2019 $ 379,043 379,043

2018 $ 181,749 181,749

2019 $

2018 $

Cash and Cash Equivalents

Cash at bank and on hand

Trade and Other Receivables

Note 4

CURRENT Trade debtors Other debtors Total current trade and other debtors

74,542 120,618 195,160

120,530 124,623 245,153

No impairment of trade receivable and other debtors was required at 31 December 2019 (2018: $Nil). Note 5

Inventories 2019 $

CURRENT At cost: Finished goods

Note 6

241,435 241,435

2018 $

266,347 266,347

Other Current Assets 2019 $

CURRENT Prepayments FBT Instalments Deposits paid

(a)

18,447 270,329 288,776

2018 $ 19,148 1,232 58,116 78,496

(a) Included in deposits paid is an amount of $67,576 which corresponding amount is included in trade creditors (refer to Note 11).

65


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019 Note 7

Financial Assets

CURRENT Term Deposits NON-CURRENT Investments in unlisted shares Term Deposits

Note 8

2019 $

2018 $

3,600,067 3,600,067

3,570,104 3,570,104

47,442 735,000 782,442

47,247 735,000 782,247

Property, Plant and Equipment 2019 $

Buildings At cost Accumulated depreciation Leasehold Improvements At cost Accumulated amortisation Plant and Equipment At cost Accumulated depreciation

Total property, plant and equipment

2018 $

6,779,015 (5,767,789) 1,011,226

6,779,015 (5,325,675) 1,453,340

4,898,034 (2,988,964) 1,909,070

4,864,625 (2,358,075) 2,506,550

1,048,530 (767,416) 281,114

1,480,438 (1,167,275) 313,163

3,201,410

4,273,053

Griffith University Gold Coast Student Guild (lessee) had paid an upfront sum to the Griffith University (lessor) for the right to lease various buildings on the Gold Coast campus. As buildings are leased, the lessee does not have an ownership over them and on the conclusion of all leases, buildings will revert to being assets of Griffith University. The leases will expire at the end of December 2022. Leased buildings and leasehold improvements are amortised over the unexpired period of the lease and accordingly on reverting back to Griffith University the carrying value of these assets will be $Nil. Movements in carrying amounts: Movement in carrying amounts for each class of property, plant and equipment between the beginning and the end of the current financial year:

Balance at 1 January 2018 Additions Disposals Depreciation expense Carrying amount at 31 December 2018 Additions Disposals Depreciation expense Carrying amount at 31 December 2019

Leasehold Improvements Buildings $ $ 1,806,485 3,129,536 (353,145) (622,986) 1,453,340 2,506,550 33,409 (442,114) (630,889) 1,011,226 1,909,070

Plant and Equipment $ 393,589 43,501 (3,674) (120,253) 313,163 98,090 (15,502) (114,637) 281,114

Total $ 5,329,610 43,501 (3,674) (1,096,384) 4,273,053 131,499 (15,502) (1,187,640) 3,201,410

66


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019 Intangible Assets

Note 9

2019 $ Software At cost Accumulated amortisation

Taxi Licence At cost Accumulated impairment losses

(a)

Total Intangible Assets

2018 $

153,551 (153,551) -

153,551 (108,870) 44,681

427,447 (377,447) 50,000

427,447 (274,387) 153,060

50,000

197,741

(a) The association assessed the fair value of the taxi licence at $50,000 as at 31 December 2019 and therefore made an impairment expense adjustment of $103,060 in the statement of profit and loss. Note 10

Right-of-use Assets

The Entity's lease portfolio includes lease of premises/buildings. These leases have an average of 11 years as their lease term. Options to Extend or Terminate The extension options or termination options which were probable to be exercised have been included in the calculation of the right-of-use asset. AASB 16 related amounts recognised in the balance sheet Right-of-use assets

2019 $ 1,914,352 (1,392,256) 522,096

Leased premises/buildings Accumulated depreciation Movement in carrying amounts: Lease of Premises/Buildings Recognised on initial application of AASB 16 (previously classified as operating leases under AASB 117) Depreciation expense Net carrying amount Note 11

696,128 (174,032) 522,096

Trade and Other Payables 2019 $

CURRENT Unsecured liabilities Trade creditors Other creditors Deposits held GST payable PAYG payable Superannuation payable

(a)

130,709 1,981 48,873 5,598 60,293 60,787 308,241

2018 $

167,436 15,316 53,942 18,786 51,436 61,144 368,060

(a) Included in trade creditors is an amount of $67,576 which corresponding amount is included in deposits paid (refer to Note 6).

67


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019

Note 12

Employee Provisions 2019 $

CURRENT Employee provisions

2018 $

147,960 147,960

197,646 197,646

91,350 91,350

17,595 17,595

Total provisions

239,310

215,241

Analysis of Employee Provisions - Annual Leave Opening balance at 1 January 2019 Additional provisions Amounts used Balance at 31 December 2019

$

NON-CURRENT Employee provisions

94,949 36,536 (38,405) 93,080

Employee Provisions - Annual Leave The provision for employee benefits represents amounts accrued for annual leave. Based on past experience, the association does not expect the full amount of annual leave to be settled wholly within the next 12 months. However, the amount must be classified as a current liability because the association does not have an unconditional right to defer the settlement of the amount in the event employees wish to use their leave entitlements. Analysis of Employee Provisions - Long Service Leave Opening balance at 1 January 2019 Additional provisions Amounts used Balance at 31 December 2019

239,310

Total provisions Note 13

$ 120,292 34,979 (9,041) 146,230

Financial Liabilities 2019 $

2018 $

CURRENT Loan payable to Bank Australia Capital Finance - Equipment

(a) (b)

125,169 22,799 147,968

125,169 21,420 146,589

NON-CURRENT Loan payable to Bank Australia Capital Finance - Equipment

(a) (b)

462,773 16,742 479,515

560,484 39,541 600,025

627,483

746,614

Total financial liabilities

During the current and prior year there were no repayment defaults or breaches of any loans. (a) The loan payable to Bank Australia Ltd is secured by a term deposit of $735,000 held with Bank Australia Ltd (refer to Note 7). The loan expires on the 25 May 2025. (b) The Capital Finance Lease for Gym Equipment is scheduled to be repaid on or before 6 January 2021. All equipment remains the property of Life Fitness Australia until paid in full. Due to the short term (12 months and 6 days) it has been brought to account as a short term lease and not a right-of-use asset.

68


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019 Note 13

Financial Liabilities (cont'd)

Market Risk Market risk is the risk that changes in market prices, such as interest rates will affect the Association’s income or the value of its holdings of financial instruments. The objective of market risk management is to manage and control market risk exposures within acceptable parameters, while optimising the return. At the reporting date the interest rate profile of the Association’s interest-bearing financial instruments was as follows:

Fixed rate instruments Financial assets Financial liabilities

Note 14

Carrying amount 2019 2018 $ $ 4,335,067 4,305,104 (627,483) (746,614) 3,707,584 3,558,490

Lease Liabilities 2019 $

CURRENT Lease liabilities - operating - lease of buildings NON-CURRENT Lease liabilities - operating - lease of buildings

Total lease liabilities Note 15

2018 $

184,703 184,703

-

383,374 383,374

-

568,077

-

Related Party Transactions

a. Key Management Personnel Any person(s) having authority and responsibility for planning, directing and controlling the activities of the association, directly or indirectly, including its board members, is considered key management personnel.

Key Management Personnel Salaries

2019 $ 240,561 240,561

2018 $ 331,426 331,426

b. Transactions with Related Parties Transactions between related parties are on normal commercial terms and conditions no more favourable than those available to other parties unless otherwise stated. The following transactions occurred with related parties (GST exclusive).

(i) Purchase of goods and services Griffith University

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2019 $ 810,393 810,393

2018 $ 591,406 591,406


GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN 54 543 741 436 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2019 Note 15

Related Party Transactions (cont'd)

(ii) Sale of goods and services Griffith University

2019 $

2018 $

99,913 99,913

196,199 196,199

3,000,075 3,000,075

3,000,075 3,000,075

8,896 8,896

24,282 24,282

31,315 31,315

117,144 117,144

(iii) Student Services and Amenities Fee (SSAF) Revenue Griffith University (iv) Trade and other receivables Griffith University - end of the year (v) Trade and other payables Griffith University - end of the year

Note 16

Capital Expenditure Commitments

In December 2019, the association contractually committed to upgrade Point of Sale (POS) hardware and software costing $64,604. Of that sum $32,723 was paid in December 2019 and is included in deposits paid (refer to Note 6). The balance of $31,881 was paid in February 2020. Note 17

Contingent Liabilities and Contingent Assets

In the opinion of the Members of the Board, the association did not have any contingencies at 31 December 2019 (31 December 2018: Nil). Note 18

Events after the Reporting Period

As at the date of this report whilst it is expected that the COVID-19 crisis will have an impact on the Association, the economic impact of this is not able to be estimated. The nature of the operations of Griffith University Gold Coast Student Guild (the Association) is mainly dependent on the continuing operations of, and affiliations with, Griffith University (refer to Note 1q). However, the Members of the Board of the Association have no reason to believe the University and the Association will not be able to continue operations and provide student services. The composition of services provided to students will likely vary in the short term at least until social distancing and social isolation rules are relaxed. Accordingly, the nature/composition of the income and expenses of the Association is likely to vary. Griffith University has transitioned students away from attending campus and lectures to remote study and online learning. Therefore, the Association's face-to-face contact with students has been restricted and activities normally provided by the Association such as events, parties, sport and recreation and the provision of food and drink and other social activities have been suspended. The Association continues to provide health and welfare services to students via telephone or electronic options including advice in relation to legal, accommodation and employment matters, wellbeing and mental health to ensure that as many students as possible are able to continue their studies with minimal disruption, distress or disadvantage. Note 19

Association Details

The registered office and principal place of the association is: Griffith University Gold Coast Student Guild The Link Building (G07) University Drive off Parklands Drive Gold Coast Campus QLD 4222

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GRIFFITH UNIVERSITY GOLD COAST STUDENT GUILD ABN: 54 543 741 436 DECLARATION BY MEMBERS OF THE BOARD

In the opinion of the Board the financial report: 1. Presents fairly the financial position of Griffith University Gold Coast Student Guild as at 31 December 2019 and its performance for the year ended on that date in accordance with Australian Accounting Standards - Reduced Disclosure Requirements (including Australian Accounting Interpretations) of the Australian Accounting Standards Board and the Australian Charities and Not-for-profits Commission Act 2012 . 2. At the date of this statement, there are reasonable grounds to believe that Griffith University Gold Coast Student Guild will be able to pay its debts as and when they fall due. This statement is made in accordance with a resolution of the Board and is signed for and on behalf of the Board by:

Signed: Jordan Jansen (President)

Signed:

Kaitlin Bell (Vice President)

Dated this

71

20th

day of

April

2020


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Corporate partners The Student Guild acknowledges and extends its thanks to the following valued 2019 corporate partners, for their support and contribution to the student experience.

Hair At Uni

HAIR AND BEAUTY

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The Link (G07) Parklands Drive PO Box 96 Gold Coast Campus Griffith University QLD 4222 gugcstudentguild.com.au (07) 555 28724 guildinfo@griffith.edu.au

Profile for Student Guild

Annual Report 2019  

Annual Report 2019  

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