a product message image
{' '} {' '}
Limited time offer
SAVE % on your upgrade

Page 1

FANCY YOURSELF AS... HEAD OF HUTTING AND HOUSES


WHAT IS GUARDSWELL…? G uardswell Farm, bas ed bet ween K inna ird a nd A b e r ny t e in Pe r t hshire ( PH 149QZ), is a h illtop f arm s h a re d wit h t hose who wa nt t o st e p a wa y f rom hustl e and bus tle, an d th row themse lv e s int o a lif e a lit t le slowe r, a nd a lit t le c he e ri e r. We lov e relaxed an d f u n e v e nt s a nd we d ding s- p a c ke d f u ll of f a mil y and frien ds , old v as es f illed w it h c ont or t e d b ra nc he s, p la t e s p ile d hig h wit h l o c al l y g rown f ood an d mun ch in g on mid nig ht p iz za f rom t he wood ov e n. We have accommodation to s uit t he mod e r n wor ld e sc a p e e - 3 hu t s a nd 3 ho use s ( s leepin g 3 0 in total)- pe r f e c t f or t hose who f a nc y t he mse lv e s r u nning a m i c ro - fa rm, s witch in g of f f rom the ir dig it a l d e p e nd e nc e a nd t a k ing a d e e p bre ath of P er th s h ire air. We are a s mall, main ly f amily ba se d , t e a m- who a re p re t t y la id b a c k a nd wa nt to bui l d “ work” in to our lif es t yle . We a re look ing t o g row ou r t e a m t his y e a r i nc l udi ng th is role, Head of Hous e s + H u t t ing ( or in g rown u p t e r ms, A c c ommodati o n a n d Experien ces Man ager ) . W H E R E D O E S G U A R D SW E L L WA N T TO G O … ? We are so burs tin g with ideas , a nd we ’re now a t a p oint whe re we c a n’ t d o it al l o urselv es an d n eed a bit of a he lp ing ha nd . We wa nt t o ha v e mont hly suppe rs s uppor tin g local produce rs, b r u nc he s, insp ir ing sp e a ke rs, ha nd s on o utdo o r works hops an d cos y cra f t c ou rse s. We w an t to in v ite urban an d rura l sc hool c hild re n t o e njoy t he f a r m a nd re c o nne ct with n ature, we wan t to g row more of ou r own f ood , ra ise more of o ur o w n liv es tock an d f ocus more he a v ily on how we c a re f or t he soil, t he f a r m and the f lora an d f aun a with in tha t . WHAT IS THE JOB… ? We are lookin g f or s omeon e to look a f t e r ou r H ou se s a nd ou r H u t s, t he ir bo o k i ngs , the people with in them a nd a ny t hing re la t ing t o t he m. The role a lso i nc l ude s s ome s ales work, gues t e xp e r ie nc e ( org a nising e xc u rsions, lig hti ng fi re p its , s ugges tin g walkin g rou t e s) , he a lt h a nd sa f e t y re la t ing t o a c c omm o dati o n , check-in s an d outs , org a nisa t ion of ma int e na nc e , a mong st ot he r thi ngs. Gen erally - we wan t s omeone who will e nsu re t ha t a ny one who st a ys a t G uardswell h as a brillian t time - b e f ore , d u r ing a nd a f t e r t he ir st a ys. Thi s pe rson will allow us to come u p wit h lot s of ne w id e a s, imp rov e wha t is al re ady here an d th in k about the f u t u re of Gu a rd swe ll… we lov e t his p e rson al re ady.


DO I H AV E A TI TL E… ? We c an come up with your title tog e t he r… C u r re nt ly “ t it le s” a t Gu a rd swe ll inc l ude “Don key Man ager” an d “ H e a d of S id e p roje c t s” … BUT WHO ARE YOU…? Yo u are really detail orien tated, v e r y org a nise d , su p e r f r ie nd ly a nd lov e p e op le and m akin g s ure th at they always ha v e a smile on t he ir f a c e ( y ou a re p re t t y smil e y to o !). You wan t a job th at f its int o y ou r lif e st y le - a s we ll a s one t ha t a lig ns w i th yo u r v alues an d pas s ion s . You ha v e a n e y e f or ma k ing t hing s look p e r f e c tl y un- polis hed, but you als o s pot t he lit t le t hing s t ha t ne e d c ha ng e d . You a re c re ati ve an d in v en tiv e, you can c ha ng e a g a s b ot t le wit h one ha nd a s t he ot he r arrange s s ome f lowers in a s ton ewa re ju g . Yo u are an excellen t commun icator, ne g ot ia t or a nd ma y b e e v e n ma r ke t e e r. Yo u’re aware of wh at’s goin g on in S c ot la nd ( a nd t he re st of t he wor ld ) t ha t ’s i nte re sti ng an d dif f eren t, an d wo r k ing in a su st a ina b le a nd e c olog ic a l wa y c o m e s secon d n ature to you. You a b solu t e ly g e t a k ic k ou t of ma k ing su re p e opl e have an awes ome time - you a re t hr ille d b y t he sq u e a ls of joy whe n k id s m e e t the don keys f or the f irs t time , or e njoy t e a c hing p e op le t he q u ie t sk ill of l i ghti ng a f ire. You are f it an d ene rg e t ic - ou r hu t s a re sp re a d ou t a c ross t he farm , so theres us ually a lit tle bit of wa lk ing in b e t we e n. WHAT ELSE MIGHT YOU LIKE…? Yo u l o ve an imals (our dogs are in t he of f ic e ) , a nd d on’ t mind g e t t ing a b it m uc k y sometimes (don keys occas iona lly e sc a p e , ha nd s g e t dir t y ) . You c a n t hink o n yo ur f eet in an un f ores een s itu a t ion, a nd a re v e r y p ra c t ic a l- c a n y ou re - wire a pl ug an d are you h appy to driv e a b ou t t he f a r m in a n of f - roa d b u g g y ( d on’ t w o rr y, we can teach you, you just ha v e t o b e willing t o le a r n) ? You ’re p rob a b ly pre t t y o u tdoors y an d h appy to w or k ind e p e nd e nt ly. C ri c ke y…are we as kin g too much? ! Thi s ro l e h as a cer tain “ tick lis t” of t hing s t ha t ha v e t o b e a c hie v e d , a nd t he re are de fi nitely days th at require y ou t o b e on sit e ( whe n g u e st s a re c he c k ing in and o ut, at leas t t wo weeken ds a mont h a re inc lu d e d in t ha t ) - b u t we a re a lso a pre t t y f lexible bun ch an d un derst a nd t ha t b u sy mod e r n liv e s re q u ire s y ou t o so m e ti m es be places th at aren ’t he re . It ’s imp or t a nt t ha t we ju st c ha t a nd p la n to ge the r, s o th at we h av e s omeo ne d oing a n a we some job , b u t t ha t p e rson a lso has an a wes ome time. We are lookin g f or s omeon e with some p re v iou s e x p e r ie nc e wor k ing in ac c o m m odation or hos pitalit y. This c ou ld b e a hig h e nd hot e l c ha in, or a gl am pi ng s ite. Cus tomer s er v ice e x p e r ie nc e is b e ne f ic ia l, a nd y ou mu st b e re l ati ve ly competen t with regard s t o c omp u t e r u sa g e a s we u se we b sit e b a se d bo o k i ng plat f orms .


R E S P O N S I B I L I T I E S ( O R S O M E O F T H E M A N Y WAY, J U ST A S K A N D WE CAN SEND A MORE DETAILED LIST)‌ - - - - - - - -

Bef ore, durin g an d af ter c a re of g u e st s- inc lu ding a nswe r ing e ma il e n quiries , plan n in g f or the ir st a ys, we lc oming g u e st s, e nsu r ing hig he st l ev el of gues t h appin es s onsit e a nd f e e d b a c k a f t e r t he ir st a ys. O v e r nig ht e mergen cy on -call f or gue st s whe n onsit e . Liais in g with hous ekeepin g st a f f re g a rding c ha ng e ov e rs a nd b e ing res pon s ible f or rotas f or hou se ke e p ing a nd a c c ommod a t ion re la t e d st a f f , plus occas ion al hous ekee p ing he lp . Accommodation s ales with sp e c if ic t a rg e t s Man agin g the digital av aila b ilit y c a le nd a r a nd wor k ing a long sid e t he e v en ts team to block of f a c c ommod a t ion re q u ire d b y t he m. Health an d s af et y requireme nt s f or a c c ommod a t ion. Gues t experien ce - organ ising a nd inf or ming g u e st s of a c t iv it ie s, o rgan is in g an d leadin g f re e of c ha rg e on f a r m a c t iv it ie s, d e v e lop ing e xtra package items f or s t a ys ( i. e . b re a k f a st ha mp e rs e t c ) , Liais in g with outdoor an d ma int e na nc e t e a m t o ke e p H u t s a nd H ou se s l ookin g at their bes t an d s t ore s f ille d ( e . g . log s) Improv in g our ov erall guest e x p e r ie nc e wit h c re a t iv e t ou c he s su c h a s the improv emen t of welcome s, ov e ra ll c u st ome r jou r ne y, e t c .

WHEN? U sual l y 5 days a week, in cludin g some e a r ly st a r t s, la t e nig ht s a nd long hou rs ( yo u’ ve got ta be a tough cookie), a s we ll a s a t le a st 2 whole we e ke nd s a nd occ asi o nal Saturdays or Sun days in b e t we e n d e p e nding on g u e st c he c k - ins. B u t , l o ts o f fun time in bet ween - an d op p or t u nit ie s t o lov e Gu a rd swe ll a s mu c h a s we l o ve i t.


REQUIREMENTS? - - - - - - - - -

Mus t be relativ ely local to Gu a rd swe ll d u e t o t he job inc lu ding la t e nigh ts an d early s tar ts Prof icien t in Word/Excel, a nd if y ou k now how t o u se A d ob e InD e sig n, th at would be ace Decen t un ders tan din g of te c hnolog y ( S onos, c lou d b a se d f iling a nd diar y, google an alytics , a p p b a se d lig ht ing syst e m e t c u se d a t Guards well) Driv in g licen s e an d own ca r e sse nt ia l- a nd b ike if y ou liv e a lit t le c lose r U nders tan din g of Social M e dia ma r ke t ing A n y f orm of accoun tan cy/ b ook ke e p ing e xp e r ie nc e wou ld b e wond e r f u l Fi rs t Aid/DBS check/Food H y g ie ne C e r t wou ld b e g re a t b u t not e sse nt ia l A good pair of outdoor bo ot s Ref eren ces welcomed.

Re c ko n y ou f an cy bein g par t of Te a m Gu a rd swe ll…? If so, p le a se se nd some t hing ( a di agra m, a v ideo, a CV, mayb e e v e n a p oe m- wha t e v e r y ou f e e l will show u s w ho yo u are) to... he l l o @gu ards well.co.uk and w e ’ ll get back to you as s oon a s p ossib le . C l o si ng d ate: 2 n d April 20 20 Po te nti al s tar t date: as s oon as p ossib le / b e g inning of M a y C o m pe ti tiv e s alar y bas ed on exp e r ie nc e - b e t we e n £ 20 ,0 0 0 - £ 25 ,0 0 0 p e r annum . H e ad o n ov er to our webs ite www. g u a rd swe ll. c o. u k , or ou r Instagram accoun t @ guards wellf a r m t o g e t more of a f e e l.

Profile for Guardswell Farm

HEAD OF HUTTING + HOUSES (ACCOMMODATION + EXPERIENCES MANAGER)  

We are looking for someone to look after our Houses and our Huts, their bookings, the people within them and anything relating to them. The...

HEAD OF HUTTING + HOUSES (ACCOMMODATION + EXPERIENCES MANAGER)  

We are looking for someone to look after our Houses and our Huts, their bookings, the people within them and anything relating to them. The...

Advertisement