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CYAN 1 1 MAGENTA

1 YELLOW

BLACK 1

4

MARKING THE MILESTONE Here for Guam. Here for Life.

Congratulations to AK Guam on 100 years of success! am proud of what has been achieved by our very special colleagues in Guam, and it is in recognition of their 100 years of success that I convey the best wishes from all Inchcape people around the world.

I

Atkins Kroll was established on Guam in 1914 to coordinate the growth of trade within the Pacific Islands, and in 1920 it began importing cars to the island. In 1974, the business and its subsidiaries in the Pacific became part of the Inchcape Group and the company’s original office in San Francisco was closed in 1981 in order to focus its operations on the Guam-Micronesia region. Since then, Atkins Kroll has continued to grow and now has 260 associates and is market leader. Inchcape is a truly international business headquartered in London. We operate in 26 markets around the globe and we represent the world’s premium automotive brands as both a distributor and retailer. As part of the Inchcape Group, AK Guam shares our goal to create an incredible customer service for the best car brands in the world. This means that no matter where you are in the Inchcape world, we always put the customer at the centre of everything we do, bringing them the very best cars and service in the industry. AK’s customer centric ethos has ensured that they have retained their position of leading distributor of vehicles in Guam for over 30 years, providing a full range of motoring services to their valued customers as the exclusive distributor and retailer for our brand partners Toyota, Lexus, Chevrolet, Scion and ACDelco. I am delighted that AK has reached this milestone with so many successes and would like to thank our outstanding colleagues for their dedication to delivering the highest customer service every day. I would also like to thank our loyal customers in Guam who clearly enjoy longstanding relationships with AK. We truly value your custom.

André Lacroix Group Chief Executive Inchcape plc

1906

G. “David” Atkins and Clifton Kroll establish international trade company Atkins Kroll and Co., Ltd. in San Francisco, California and began trade operations between the US and Australia.

1914

Atkins and Kroll head to Guam to establish Atkins Kroll (Guam) Ltd. The company initially specializes in the growing trade of copra, or meat of the coconut, in the Pacific Islands. Soon after, AK builds its first warehouse and store in Hagåtña, near the current site of the Governor’s office. Over the next decade, the company expands rapidly to meet local and international trade demands.


34

OUR PRODUCTS Here for Guam. Here for Life.

CELEBRATING 100 YEARS

CYAN 2 2 MAGENTA

2 YELLOW

BLACK 2

3

Here for Guam. Here for Life.

Table of contents 4,6 .....Marking the Milestone

...Customers 8 .....Our customers

...Colleagues 12 .....Past and Present Leaders 16 .....A family’s legacy 20,21 ..Meet our Associates 22 .....AK Saipan

...Community 24 .....Caring for our community 26 .....Here For Guam. Here For Life.

Atkins Kroll Parts Department supplies genuine brand parts for your

Toyota, Scion, Lexus, or Chevrolet vehicles.

Hafa Adai Guam!

I

am honored to be the company President during AK’s 100 year anniversary milestone. Since 1914, AK has been part of Guam’s history from the early days of copra trading, helping start the Guam Chamber of Commerce, to being the first importer of vehicles to Guam, to today’s position in the car industry as Guam’s preferred automotive partner. It is because of our Customers, Colleagues and the Community that have kept our doors open all these years. Our corporate theme of “Here for Guam. Here for Life.” defines who we are as a company and our commitment to the island.

...Cars 28,30 ..Our products

I am proud of all of our AK associates that are committed to our customers and providing them with the best customer experience possible everyday.

2014

Best regards, Des

Atkins Kroll celebrates its 100th Anniversary. The oldest corporation in Guam, AK is now the leading distributor of vehicles in this part of the world.


CYAN 2 2 MAGENTA

2 YELLOW

BLACK 2

34

CELEBRATING 100 YEARS

OUR PRODUCTS

Here for Guam. Here for Life.

Here for Guam. Here for Life.

Table of contents 4,6 .....Marking the Milestone

...Customers 8 .....Our customers

...Colleagues 12 .....Past and Present Leaders 16 .....A family’s legacy 20,21 ..Meet our Associates 22 .....AK Saipan

...Community 24 .....Caring for our community 26 .....Here For Guam. Here For Life.

Atkins Kroll Parts Department supplies genuine brand parts for your

Toyota, Scion, Lexus, or Chevrolet vehicles.

...Cars 28,30 ..Our products

Hafa Adai Guam!

I

am honored to be the company President during AK’s 100 year anniversary milestone. Since 1914, AK has been part of Guam’s history from the early days of copra trading, helping start the Guam Chamber of Commerce, to being the first importer of vehicles to Guam, to today’s position in the car industry as Guam’s preferred automotive partner. It is because of our Customers, Colleagues and the Community that have kept our doors open all these years. Our corporate theme of “Here for Guam. Here for Life.” defines who we are as a company and our commitment to the island. I am proud of all of our AK associates that are committed to our customers and providing them with the best customer experience possible everyday.

2014

Atkins Kroll celebrates its 100th Anniversary. The oldest corporation in Guam, AK is now the leading distributor of vehicles in this part of the world.

Best regards, Des

3


CYAN 1 1 MAGENTA

1 YELLOW

BLACK 1

MARKING THE MILESTONE

4

Here for Guam. Here for Life.

Congratulations to AK Guam on 100 years of success! am proud of what has been achieved by our very special colleagues in Guam, and it is in recognition of their 100 years of success that I convey the best wishes from all Inchcape people around the world.

I

Atkins Kroll was established on Guam in 1914 to coordinate the growth of trade within the Pacific Islands, and in 1920 it began importing cars to the island. In 1974, the business and its subsidiaries in the Pacific became part of the Inchcape Group and the company’s original office in San Francisco was closed in 1981 in order to focus its operations on the Guam-Micronesia region. Since then, Atkins Kroll has continued to grow and now has 260 associates and is market leader. Inchcape is a truly international business headquartered in London. We operate in 26 markets around the globe and we represent the world’s premium automotive brands as both a distributor and retailer. As part of the Inchcape Group, AK Guam shares our goal to create an incredible customer service for the best car brands in the world. This means that no matter where you are in the Inchcape world, we always put the customer at the centre of everything we do, bringing them the very best cars and service in the industry. AK’s customer centric ethos has ensured that they have retained their position of leading distributor of vehicles in Guam for over 30 years, providing a full range of motoring services to their valued customers as the exclusive distributor and retailer for our brand partners Toyota, Lexus, Chevrolet, Scion and ACDelco. I am delighted that AK has reached this milestone with so many successes and would like to thank our outstanding colleagues for their dedication to delivering the highest customer service every day. I would also like to thank our loyal customers in Guam who clearly enjoy longstanding relationships with AK. We truly value your custom.

André Lacroix Group Chief Executive Inchcape plc

1906

G. “David” Atkins and Clifton Kroll establish international trade company Atkins Kroll and Co., Ltd. in San Francisco, California and began trade operations between the US and Australia.

1914

Atkins and Kroll head to Guam to establish Atkins Kroll (Guam) Ltd. The company initially specializes in the growing trade of copra, or meat of the coconut, in the Pacific Islands. Soon after, AK builds its first warehouse and store in Hagåtña, near the current site of the Governor’s office. Over the next decade, the company expands rapidly to meet local and international trade demands.


2014

AK Launches AK One Stop servicing all makes and models AK Launches the Lexus Club

Sincerely, Once again, we extend our congratulations as you celebrate your centennial and wish you continued success. When you joined our Western Region Team in 2011, Chevrolet was celebrating our 100th birthday. Thank you for your contributions and representing Chevrolet on Guam.

O

n behalf of Chevrolet & General Motors, we would like to send our warmest regards and express our congratulations on the 100th anniversary of Atkins Kroll Inc. on the island of Guam. BLACK 5

YELLOW

5

MAGENTA

5

CYAN 5

Dear Atkins Kroll team: 8

Here for Guam. Here for Life.

OUR PRODUCTS

32

CUSTOMERS Here for Guam. Here for Life.

Atkins Kroll Toyota

Leading the way every day Todu I Tiempo Mo’na he catchy tune is very proached Neal Fox to produce much embedded into another jingle that would once the culture of the is- again capture the hearts of the land, and many resi- local people, and wanted to keep dents know the words by heart. some familiarity and connection You can't help but feel the irre- to the original. "The AK people wanted somesistible urge to sing along to the company's iconic jingle, "Sym- thing totally fresh and different from their last jingle, bols of Trust." but they still wanted You can hear an enit to be as catchy and tire theater full of peolong-lasting. They ple singing along to wanted to keep it a the tune, or watch it duet and have it be being performed by upbeat and heavy on popular local bands at drums and rhythm," events throughout the Fox said. island. To keep that familIn 2002, the musical iarity with the first number was a collabjingle, Fox called one oration between AK’s of the original singers Sammy Sotelo, and from the "Symbols of Neal Fox. The music John Gebhart Tr u s t " s o n g , J o h n production company in California called Patterson, Gebhart, to come onboard for the Walz and Fox produced the jin- second song. Gebhart, a Califorgle. The company was part- nia native, has never been to owned by Neal Fox, PWF had Guam but says he hopes to visit been in business since 1989 and one day. In the second song, has written and pro"Here for Guam, duced music for Here for Life," GebNBC, CBS, Fox, hart joins female voVH1, Ford, Toyota, calist April Doyle to Coca Cola and huncreate a similar hardreds of other clients. mony to the first When the company song. was approached by Locals are starting Atkins Kroll to proto embrace the new duce the jingle, Fox song, but still considsays that AK "wanted er the original a clasto sell cars, but they sic. also thought it imporWhile the jingle tant to make their cusNeal Fox has changed, the tomers feel a part of message is constant. t h e c o m p a n y. . . t o [make] them feel more like fam- AK continues to strive to be a company that will provide the ily than customers." They accomplished what they customers with quality service had set out to do, as locals em- and brands that they can trust. b r a c e d t h e p i e c e f o r o v e r a After 100 years, the company decade, eventually turning it into remains here for Guam, here for a hit that many on island identi- life. fied with. Just this year, the company ap-

T

1921

AK launches its Chevrolet franchise.

AK loyalty passed down from father to daughter

W

hen Lourdes Hernandez looks back on memories of her father, Catalino Bejado, she can’t help but remember his love for his apple- green 1976 Chevrolet Caprice Station Wagon. But if there was anything that Bejado treasured more than his luxury cars, it was his wife of 44 years, Maria Flores Bejado. One year, for her birthday, he surprised her with a silver Cadillac De Ville sedan.

A current AK customer, Hernandez notes the quality service she receives at the dealership over the years. She has purchased a number of cars from Atkins Kroll including a Toyota Previa, a Toyota Tacoma Free Runner and a Lexus. “There are some auto dealers where you feel like they just sell to make commission, but I like the overall customer service at AK. That’s what keeps me going back.”

Prius and AK are the

right fit for a busy, active life

A

s a proud owner of a 2012 Prius C, Bernice Schumann says she reaps a lot of benefits from her car, the most notable of which is that she now treads more lightly on nature. Saving hundreds of dollars on gas each year isn’t bad either. Among its numerous benefits, the biggest perk of owning a Prius, she says, is the savings. The hybrid engine lets h e r

drive about 50 miles per gallon, helping out both her wallet and the environment. A loyal Atkins Kroll customer for many years, Schumann drove a Toyota Corolla and a RAV4 before she got her Prius. What keeps her a loyal AK client, she says, is the quality of the products and the great customer service.

D earM r.G rah am ,

T hank you for allow ing P acific D ealer C enter / K arB iz A ssociates to be an A tkins K roll business partnerforthe past 20 years.W e look forw ard to 20 m ore years supporting the A tkins K rollfam ily as w ell as your extended fam ily ofC ustom ers on G uam !T hank you for being a part ofG uam and allourlives. Sin cerely , M ark Sw an n ie,P resid en t P acific D ealerC enter-K arB iz -P eak P erform ance A ndy H enrichs • Jerilyn O go • A ngelD acanay • Joe Franco

1926 and 1928

AK’s Agana Cubs win the Guam Baseball Series and are presented the Trophy Cup.


2011

AK Lexus introduces the all new CT200 hybrid into its luxury line–up.

2012

AK releases a new model into the Scion brand, FRS. AK Chevrolet partners with the Guam Football Association.

Sammy Sotelo Director of Marketing & Distribution

For more information, visit aklexusclub.com “Whether being an Elite, Ambassador or Associate member, Lexus owners can get the latest updates on the brand technology, events and value added experiences throughout the year.” said Sammy Sotelo, AK’s Director of Marketing and Distribution. As a Lexus Club member, owners have access to Beyond Partner establishments, Lexus Club amenities, and a unique ownership experience that is unrivaled by any brand on the island. exus has been Guam’s leading luxury brand for more than two decades. The Lexus Club is a program that allows Lexus owners another level of exclusivity with more perks and value.

L

Here for Guam. Here for Life.

OUR PRODUCTS BLACK 6

MARKING THE MILESTONE Here for Guam. Here for Life.

YELLOW

6

Hafa Adai,

MAGENTA

6 CYAN 6

I write to extend my sincerest congratulations to Atkins Kroll on its 100th anniversary of business on Guam. From its humble beginnings in 1914, specializing in coconut products, Atkins Kroll has grown into one of the most successful automobile distributorships on Guam and throughout the region. As an automobile dealership, Atkins Kroll serves as a trusted brand and corporate partner of our community. Representing Toyota, Scion, Chevy, Lexus, and ACDelco, the company has built its reputation on the quality of their products and their commitment to excellent customer service. In addition to their position as a corporate brand on Guam, AK continues to strengthen its core mission of providing customers with dependable products and service for their automotive needs. Additionally, AK continues to make a difference in our community through their commitment to corporate partnership and service on Guam. Throughout the years, AK has contributed generously to non-profit organizations, disaster relief efforts on Guam and throughout the region, and charitable causes. AK has also sponsored various sports leagues, athletic teams, and community programs, particularly for our youth, among countless other activities and events and I acknowledge their efforts in supporting and strengthening the place we all call home. On behalf of the people of Guam, I commend the leadership, management, and employees of Atkins Kroll for their tireless work and dedication in reaching this historic milestone. Again, I extend my congratulations on the 100th anniversary of Atkins Kroll and offer my best wishes for continued success in the years to come. Si Yu'os Ma'ase'.

TODU I TIEMPO, MO’NA Leading the way every day Hafa Adai! The last century of our island has been nothing short of glorious. Our ancestors saw the atrocities of war, and rebuilt her after liberation. For the last 100 years, the Atkins Kroll family has been there to share in our tragedy and triumph. Our island has been blessed by the leadership, service, and commitment to our people from AK. The company started from humble beginnings trading coconut meat in the early 1900s. Today, AK is a leading automotive dealership with Toyota, Lexus and Chevrolet. The history of Atkins Kroll inspires innovation and creativity, as well as building and promoting community partnerships. These are the values in our unique Chamorro culture that shine through in their success. Our island is better because of many organizations that donate time and resources, and raise funds for great causes. The Atkins Kroll family supports numerous sports leagues, the Guam Special Olympics, and they also lend their support to disaster relief with the American Red Cross. AK’s generosity is never in short supply, and stands as an example for success and progress for Guam. As the oldest corporation on Guam, and the leading distributor of vehicles in the Western Pacific, we can only look forward to another 100 years of generosity, hard work, and service for our community. We congratulate the hard working staff and management who continue to lead the way every day on a century of memories, hard work, and progress! With Our Sincerest Gratitude for Your Commitment to Guam,

2441 Rayburn House Office Building, Washington, DC 20515 | 120 Father Duenas Ave, Ste. 107 Hagatna, GU 96910

30

6


AK Lexus introduces the all new CT200 hybrid into its luxury line–up.

2012

AK releases a new model into the Scion brand, FRS. AK Chevrolet partners with the Guam Football Association.

L

6

2011

Sammy Sotelo Director of Marketing & Distribution

For more information, visit aklexusclub.com “Whether being an Elite, Ambassador or Associate member, Lexus owners can get the latest updates on the brand technology, events and value added experiences throughout the year.” said Sammy Sotelo, AK’s Director of Marketing and Distribution. As a Lexus Club member, owners have access to Beyond Partner establishments, Lexus Club amenities, and a unique ownership experience that is unrivaled by any brand on the island. exus has been Guam’s leading luxury brand for more than two decades. The Lexus Club is a program that allows Lexus owners another level of exclusivity with more perks and value.

Here for Guam. Here for Life.

OUR PRODUCTS

30

BLACK 6

MARKING THE MILESTONE Here for Guam. Here for Life.

YELLOW

6

Hafa Adai,

MAGENTA

I write to extend my sincerest congratulations to Atkins Kroll on its 100th anniversary of business on Guam. From its humble beginnings in 1914, specializing in coconut products, Atkins Kroll has grown into one of the most successful automobile distributorships on Guam and throughout the region. As an automobile dealership, Atkins Kroll serves as a trusted brand and corporate partner of our community. Representing Toyota, Scion, Chevy, Lexus, and ACDelco, the company has built its reputation on the quality of their products and their commitment to excellent customer service. In addition to their position as a corporate brand on Guam, AK continues to strengthen its core mission of providing customers with dependable products and service for their automotive needs. Additionally, AK continues to make a difference in our community through their commitment to corporate partnership and service on Guam. Throughout the years, AK has contributed generously to non-profit organizations, disaster relief efforts on Guam and throughout the region, and charitable causes. AK has also sponsored various sports leagues, athletic teams, and community programs, particularly for our youth, among countless other activities and events and I acknowledge their efforts in supporting and strengthening the place we all call home. On behalf of the people of Guam, I commend the leadership, management, and employees of Atkins Kroll for their tireless work and dedication in reaching this historic milestone. Again, I extend my congratulations on the 100th anniversary of Atkins Kroll and offer my best wishes for continued success in the years to come. Si Yu'os Ma'ase'.

6

TODU I TIEMPO, MO’NA Leading the way every day

CYAN 6

Hafa Adai! The last century of our island has been nothing short of glorious. Our ancestors saw the atrocities of war, and rebuilt her after liberation. For the last 100 years, the Atkins Kroll family has been there to share in our tragedy and triumph. Our island has been blessed by the leadership, service, and commitment to our people from AK. The company started from humble beginnings trading coconut meat in the early 1900s. Today, AK is a leading automotive dealership with Toyota, Lexus and Chevrolet. The history of Atkins Kroll inspires innovation and creativity, as well as building and promoting community partnerships. These are the values in our unique Chamorro culture that shine through in their success. Our island is better because of many organizations that donate time and resources, and raise funds for great causes. The Atkins Kroll family supports numerous sports leagues, the Guam Special Olympics, and they also lend their support to disaster relief with the American Red Cross. AK’s generosity is never in short supply, and stands as an example for success and progress for Guam. As the oldest corporation on Guam, and the leading distributor of vehicles in the Western Pacific, we can only look forward to another 100 years of generosity, hard work, and service for our community. We congratulate the hard working staff and management who continue to lead the way every day on a century of memories, hard work, and progress! With Our Sincerest Gratitude for Your Commitment to Guam,

2441 Rayburn House Office Building, Washington, DC 20515 | 120 Father Duenas Ave, Ste. 107 Hagatna, GU 96910


2014

AK Launches AK One Stop servicing all makes and models AK Launches the Lexus Club

Sincerely, Once again, we extend our congratulations as you celebrate your centennial and wish you continued success. When you joined our Western Region Team in 2011, Chevrolet was celebrating our 100th birthday. Thank you for your contributions and representing Chevrolet on Guam.

O

n behalf of Chevrolet & General Motors, we would like to send our warmest regards and express our congratulations on the 100th anniversary of Atkins Kroll Inc. on the island of Guam. BLACK 5

YELLOW

5

MAGENTA

5

CYAN 5

Dear Atkins Kroll team: Here for Guam. Here for Life.

OUR PRODUCTS CUSTOMERS Here for Guam. Here for Life.

Atkins Kroll Toyota

Leading the way every day Todu I Tiempo Mo’na he catchy tune is very proached Neal Fox to produce much embedded into another jingle that would once the culture of the is- again capture the hearts of the land, and many resi- local people, and wanted to keep dents know the words by heart. some familiarity and connection You can't help but feel the irre- to the original. "The AK people wanted somesistible urge to sing along to the company's iconic jingle, "Sym- thing totally fresh and different from their last jingle, bols of Trust." but they still wanted You can hear an enit to be as catchy and tire theater full of peolong-lasting. They ple singing along to wanted to keep it a the tune, or watch it duet and have it be being performed by upbeat and heavy on popular local bands at drums and rhythm," events throughout the Fox said. island. To keep that familIn 2002, the musical iarity with the first number was a collabjingle, Fox called one oration between AK’s of the original singers Sammy Sotelo, and from the "Symbols of Neal Fox. The music John Gebhart Tr u s t " s o n g , J o h n production company in California called Patterson, Gebhart, to come onboard for the Walz and Fox produced the jin- second song. Gebhart, a Califorgle. The company was part- nia native, has never been to owned by Neal Fox, PWF had Guam but says he hopes to visit been in business since 1989 and one day. In the second song, has written and pro"Here for Guam, duced music for Here for Life," GebNBC, CBS, Fox, hart joins female voVH1, Ford, Toyota, calist April Doyle to Coca Cola and huncreate a similar hardreds of other clients. mony to the first When the company song. was approached by Locals are starting Atkins Kroll to proto embrace the new duce the jingle, Fox song, but still considsays that AK "wanted er the original a clasto sell cars, but they sic. also thought it imporWhile the jingle tant to make their cusNeal Fox has changed, the tomers feel a part of message is constant. t h e c o m p a n y. . . t o [make] them feel more like fam- AK continues to strive to be a company that will provide the ily than customers." They accomplished what they customers with quality service had set out to do, as locals em- and brands that they can trust. b r a c e d t h e p i e c e f o r o v e r a After 100 years, the company decade, eventually turning it into remains here for Guam, here for a hit that many on island identi- life. fied with. Just this year, the company ap-

T

1921

AK launches its Chevrolet franchise.

AK loyalty passed down from father to daughter

W

hen Lourdes Hernandez looks back on memories of her father, Catalino Bejado, she can’t help but remember his love for his apple- green 1976 Chevrolet Caprice Station Wagon. But if there was anything that Bejado treasured more than his luxury cars, it was his wife of 44 years, Maria Flores Bejado. One year, for her birthday, he surprised her with a silver Cadillac De Ville sedan.

A current AK customer, Hernandez notes the quality service she receives at the dealership over the years. She has purchased a number of cars from Atkins Kroll including a Toyota Previa, a Toyota Tacoma Free Runner and a Lexus. “There are some auto dealers where you feel like they just sell to make commission, but I like the overall customer service at AK. That’s what keeps me going back.”

Prius and AK are the

right fit for a busy, active life

A

s a proud owner of a 2012 Prius C, Bernice Schumann says she reaps a lot of benefits from her car, the most notable of which is that she now treads more lightly on nature. Saving hundreds of dollars on gas each year isn’t bad either. Among its numerous benefits, the biggest perk of owning a Prius, she says, is the savings. The hybrid engine lets h e r

1926 and 1928

drive about 50 miles per gallon, helping out both her wallet and the environment. A loyal Atkins Kroll customer for many years, Schumann drove a Toyota Corolla and a RAV4 before she got her Prius. What keeps her a loyal AK client, she says, is the quality of the products and the great customer service.

D earM r.G rah am ,

T hank you for allow ing P acific D ealer C enter / K arB iz A ssociates to be an A tkins K roll business partnerforthe past 20 years.W e look forw ard to 20 m ore years supporting the A tkins K rollfam ily as w ell as your extended fam ily ofC ustom ers on G uam !T hank you for being a part ofG uam and allourlives. Sin cerely , M ark Sw an n ie,P resid en t P acific D ealerC enter-K arB iz -P eak P erform ance A ndy H enrichs • Jerilyn O go • A ngelD acanay • Joe Franco

AK’s Agana Cubs win the Guam Baseball Series and are presented the Trophy Cup.

32

8


2011

AK Lexus presents the Annual Lexus Signature Concert to owners featuring world famous headliners, Color Me Badd and All-4-One.

BLACK 13

YELLOW

13

MAGENTA

13

CYAN 13

2010

AK host Scion Remix Party launches redesigned Scion tC.

12

Here for Guam. Here for Life.

OUR PRODUCTS

28 25

COMMUNITY

COLLEAGUES

Here for Guam. Here for Life.

Here for Guam. Here for Life.

AK’s Past and Present Leaders “ When I was there, because we were doing so many different activities, it was pulsing. A lot of people depended on top management to coach them and look after them and I really thrived on that part. Coaching and developing people, helping them — it was fun.” – William Thompson President 1983-88, 1992-98

“Not only has AK been a major contributor to Guam’s growth and development, but it’s been there during good times and bad times, when Guam has needed an entity to come forward and help. Even during the war, the company was providing shelter and jobs to local people. AK has a place in Guam’s history. That is undeniable.” – Robert Hernandez President 2000-08

“ I feel very proud to be a part of Atkins Kroll’s growth. It’s a great company. I’ve seen the people that are directors and managers now who started off selling and washing cars. I’ve seen that evolution,” Camacho said. “I had a great run. I loved the journey. I loved the company and I loved the people. I miss entertaining the customers, and I miss my AK familia. I am confident that the company will be around for another century.”

“ We are poised to begin the next chapter in AK’s incredible history and while we proudly reflect on the past 100 years in Guam, it is with equal excitement to look forward to 100 more years and continue AK’s legacy to be a responsible corporate citizen.” – Des Graham President 2013-present

Caring for our community

A

tkins Kroll’s 100th anniversary celebration not only signifies a century since AK was established as the very first corporation on Guam, but it also marks a century of the company caring for the people of Guam. Providing stable careers to countless employees. Helping families grow and thrive. Making a positive impact in the lives of others, generation after generation. One of the ways AK gives back to the community is by donating time and resources to various charitable groups, including the American Red Cross of Guam. “The Red Cross has been around on Guam for 96 years,

so we kind of have something in common,” said the Red Cross of Guam’s CEO Chita Blaise, reflecting on AK’s anniversary. For over a decade, AK has partnered with the Red Cross. “That’s what is so admirable about AK. They have been very consistent and very committed,” said Blaise. “They have been a strong supporter and worthy of receiving a Corporate Hero award.” AK was recognized as the Red Cross’ very first Corporate Hero 13 years ago, when then-AK president Robert Hernandez helped launch the Red Ball, the Red Cross of Guam’s largest annual fundraising event. “He was one of the first chairpersons of

the Red Ball. He grew it,” Blaise said. Since the Red Ball’s inception, AK has remained a platinum sponsor. Proceeds from the Red Ball are used to accomplish the Red Cross' mission, which includes giving relief to victims of disaster, supporting the troops and their families, training people in first aid, and offering other health and safety services. “As a non-profit organization, we have come to depend on AK,” said Blaise. “We rely entirely on the generosity of the community. It really means a lot to have a corporate entity like AK that has been so generous and committed to our mission.” “AK proudly supports the Guam

Chapter of the American Red Cross annually because of their significance of help to our local community in times of disaster,” said AK’s Marketing and Distribution Director Sammy Sotelo. “They are one of the first on the scene to help our island residents recover from typhoons, earthquakes, fires and other natural disasters,” Sotelo added. “We are thankful to have such an incredible organization to help our community during those times. They are a key partner to the island of Guam.”

– Dan Camacho President 2009-11

1970’s P.B. MackeyPresident W.A. Ashman ............................Vice President R.W. O’Brien ............................Vice President John H. Erhardt ........................President E.H. Vikart ................................Vice President G.J. Walmsley ..........................Vice President W.P. Aldaco ..............................Vice President & Assistant General Manager Philip D. Spark ..........................President 1980’s Alastair Lane ............................President William Thompson ....................President Dave Muir..................................President

1930

Due to persistent low market prices, the AK Tarague Copra Plantation closes.

1940

1990’s A.P. Werner ..............................President William Thompson ....................President Roger Clue................................Vice President & General Manager Roger D. Slater ........................Finance Director Jon I. Schwarz ..........................President Jonathan Stevens ....................Vice President 2000’s Robert Hernandez ....................President Dan Camacho ..........................President Paul Morris................................President & Managing Director Des Graham..............................President & Managing Director

AK ships sail the waters of Micronesia to help American forces during World War II.

1960

AK moves into the Northern Marianas by opening Microl Corporation, providing consumers in Saipan with the same high quality goods that Guam has enjoyed.

2004

AK celebrates its 90th anniversary celebration. To celebrate, the company sponsors a concert by the Beach Boys.

Later that year, AK is recognized as the best company in Guam to work for, based on criteria that included employment opportunity, benefits, environment, salaries, staff training and development.

AK introduces Scion to its customers. AK now sells Toyota, Lexus, Scion, and Chevrolet vehicles.


26

Parts & Accessories • Sales • Service • Installation • Tinting • Detailing • Signs LOCATED IN TAMUNING AT THE END OF PICK-A-NAIL ROAD

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40 YEARS OF SERVICE TO GUAM

COMMUNITY Here for Guam. Here for Life.

Here for Guam. Here for Life.

A

s Atkins Kroll celebrates its 100th anniversary this year, the company remains steadfast in its mission to give back to the very community that helped it grow and thrive. “Our commitment to the community is embodied in our theme this year, ‘Here for Guam. Here for life,’” said AK Marketing and Distribution Director Sammy Sotelo. “It is AK’s way of giving back for the long term to various villages and non-profit organizations for years to come.”

Cars for the Community In its centennial year, the company is launching Cars for the community where vehicles will be used to sup-

2007

port efforts against crimes related issues like burglaries, drugs/substance abuse, and other village concerns.

percentage of that month’s donation,” said Sotelo. “Every month the charities could change. That way, we can support more organizations that could use some help.”

But AK doesn’t plan on stopping there. Indeed, with the company’s centennial celebration, a new chapter of giving back to the community will begin at AK. “Here for Guam. Here for life,” signifies the company’s renewed focus on charitable giving. Fostering a strong sense of corporate responsibility, AK is committed to ensuring that it continues to have a positive impact in Guam for generations to come.

As Guam’s oldest corporation, AK has been in business since 1914. So the team at AK will donate $1,914 every month this year to local charities and non-profit organizations, Sotelo explained. Each month, the donation will be shared by three special organizations, uniquely chosen by AK’s customers. “When customers do business with AK, they will be given a token to deposit in the bin they select that represents a

Looking Forward

Community Matters

2009

AK is named the 2007 Business Laureate by the Guam Chamber of Commerce.

AK launches the 5th generation Toyota 4Runner


Parts & Accessories • Sales • Service • Installation • Tinting • Detailing • Signs LOCATED IN TAMUNING AT THE END OF PICK-A-NAIL ROAD

CALL 646-1749 BLACK 14

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14

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40 YEARS OF SERVICE TO GUAM

26

COMMUNITY Here for Guam. Here for Life.

Here for Guam. Here for Life.

A

s Atkins Kroll celebrates its 100th anniversary this year, the company remains steadfast in its mission to give back to the very community that helped it grow and thrive. “Our commitment to the community is embodied in our theme this year, ‘Here for Guam. Here for life,’” said AK Marketing and Distribution Director Sammy Sotelo. “It is AK’s way of giving back for the long term to various villages and non-profit organizations for years to come.”

Cars for the Community In its centennial year, the company is launching Cars for the community where vehicles will be used to sup-

2007

port efforts against crimes related issues like burglaries, drugs/substance abuse, and other village concerns.

percentage of that month’s donation,” said Sotelo. “Every month the charities could change. That way, we can support more organizations that could use some help.”

Community Matters

Looking Forward

As Guam’s oldest corporation, AK has been in business since 1914. So the team at AK will donate $1,914 every month this year to local charities and non-profit organizations, Sotelo explained. Each month, the donation will be shared by three special organizations, uniquely chosen by AK’s customers. “When customers do business with AK, they will be given a token to deposit in the bin they select that represents a

But AK doesn’t plan on stopping there. Indeed, with the company’s centennial celebration, a new chapter of giving back to the community will begin at AK. “Here for Guam. Here for life,” signifies the company’s renewed focus on charitable giving. Fostering a strong sense of corporate responsibility, AK is committed to ensuring that it continues to have a positive impact in Guam for generations to come.

AK is named the 2007 Business Laureate by the Guam Chamber of Commerce.

2009

AK launches the 5th generation Toyota 4Runner


AK host Scion Remix Party launches redesigned Scion tC.

2011

AK Lexus presents the Annual Lexus Signature Concert to owners featuring world famous headliners, Color Me Badd and All-4-One.

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2010

Here for Guam. Here for Life.

OUR PRODUCTS

28 25

COMMUNITY

COLLEAGUES

12

Here for Guam. Here for Life.

Here for Guam. Here for Life.

AK’s Past and Present Leaders “Not only has AK been a major contributor to Guam’s growth and development, but it’s been there during good times and bad times, when Guam has needed an entity to come forward and help. Even during the war, the company was providing shelter and jobs to local people. AK has a place in Guam’s history. That is undeniable.”

“ When I was there, because we were doing so many different activities, it was pulsing. A lot of people depended on top management to coach them and look after them and I really thrived on that part. Coaching and developing people, helping them — it was fun.” – William Thompson President 1983-88, 1992-98

– Robert Hernandez President 2000-08

“ I feel very proud to be a part of Atkins Kroll’s growth. It’s a great company. I’ve seen the people that are directors and managers now who started off selling and washing cars. I’ve seen that evolution,” Camacho said. “I had a great run. I loved the journey. I loved the company and I loved the people. I miss entertaining the customers, and I miss my AK familia. I am confident that the company will be around for another century.”

“ We are poised to begin the next chapter in AK’s incredible history and while we proudly reflect on the past 100 years in Guam, it is with equal excitement to look forward to 100 more years and continue AK’s legacy to be a responsible corporate citizen.” – Des Graham President 2013-present

Caring for our community

A

tkins Kroll’s 100th anniversary celebration not only signifies a century since AK was established as the very first corporation on Guam, but it also marks a century of the company caring for the people of Guam. Providing stable careers to countless employees. Helping families grow and thrive. Making a positive impact in the lives of others, generation after generation. One of the ways AK gives back to the community is by donating time and resources to various charitable groups, including the American Red Cross of Guam. “The Red Cross has been around on Guam for 96 years,

so we kind of have something in common,” said the Red Cross of Guam’s CEO Chita Blaise, reflecting on AK’s anniversary. For over a decade, AK has partnered with the Red Cross. “That’s what is so admirable about AK. They have been very consistent and very committed,” said Blaise. “They have been a strong supporter and worthy of receiving a Corporate Hero award.” AK was recognized as the Red Cross’ very first Corporate Hero 13 years ago, when then-AK president Robert Hernandez helped launch the Red Ball, the Red Cross of Guam’s largest annual fundraising event. “He was one of the first chairpersons of

the Red Ball. He grew it,” Blaise said. Since the Red Ball’s inception, AK has remained a platinum sponsor. Proceeds from the Red Ball are used to accomplish the Red Cross' mission, which includes giving relief to victims of disaster, supporting the troops and their families, training people in first aid, and offering other health and safety services. “As a non-profit organization, we have come to depend on AK,” said Blaise. “We rely entirely on the generosity of the community. It really means a lot to have a corporate entity like AK that has been so generous and committed to our mission.” “AK proudly supports the Guam

Chapter of the American Red Cross annually because of their significance of help to our local community in times of disaster,” said AK’s Marketing and Distribution Director Sammy Sotelo. “They are one of the first on the scene to help our island residents recover from typhoons, earthquakes, fires and other natural disasters,” Sotelo added. “We are thankful to have such an incredible organization to help our community during those times. They are a key partner to the island of Guam.”

– Dan Camacho President 2009-11

1970’s P.B. MackeyPresident W.A. Ashman ............................Vice President R.W. O’Brien ............................Vice President John H. Erhardt ........................President E.H. Vikart ................................Vice President G.J. Walmsley ..........................Vice President W.P. Aldaco ..............................Vice President & Assistant General Manager Philip D. Spark ..........................President 1980’s Alastair Lane ............................President William Thompson ....................President Dave Muir..................................President

1930

Due to persistent low market prices, the AK Tarague Copra Plantation closes.

1940

1990’s A.P. Werner ..............................President William Thompson ....................President Roger Clue................................Vice President & General Manager Roger D. Slater ........................Finance Director Jon I. Schwarz ..........................President Jonathan Stevens ....................Vice President 2000’s Robert Hernandez ....................President Dan Camacho ..........................President Paul Morris................................President & Managing Director Des Graham..............................President & Managing Director

AK ships sail the waters of Micronesia to help American forces during World War II.

1960

AK moves into the Northern Marianas by opening Microl Corporation, providing consumers in Saipan with the same high quality goods that Guam has enjoyed.

2004

AK celebrates its 90th anniversary celebration. To celebrate, the company sponsors a concert by the Beach Boys.

Later that year, AK is recognized as the best company in Guam to work for, based on criteria that included employment opportunity, benefits, environment, salaries, staff training and development.

AK introduces Scion to its customers. AK now sells Toyota, Lexus, Scion, and Chevrolet vehicles.


AK hosts track events for the 26th annual Guam Special Olympics. The company also sponsors the 2003 Central Guam Little League team. The team goes on earn a spot once again in the Little League World Series.

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2003

Rallying after Typhoon Pongsona, AK is a premier sponsor of Guam’s Liberation Day activities, and donates a brand new RAV4 for the prize of the Liberation Day Queen raffle contest.

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COLLEAGUES

Caring for our community Here for Guam. Here for Life.

COMMUNITY O’Brien came to Guam in the 1930s as a young ensign in the Navy. Before World War II erupted, Robert and Maria O’Brien had four children. The O’Brien’s lives were turned upside down in 1941. Following the attack on Pearl Harbor, Japanese planes headed to Guam to attack American forces in what is now known as the Battle of Guam. Robert O’Brien was aboard the Naval minesweeper the USS Penguin at the time. The ship was heavily bombed and strafed and the Japanese captured O’Brien. Against all odds, Iquina’s grandfather somehow survived the remainder of the war in a Japanese POW camp in Zentsuji, Japan. When the war ended and American POWs were released, O’Brien headed straight back to Guam to be reunited with his family. “He always considered Guam his home,” said Iquina. After the war, O’Brien retired from the Navy. He had four more children with Maria O’Brien and they settled back into the life of a happy family. Robert O’Brien went to work for AK in 1954, following in the footsteps of his father-in-law, Joaquin Inouye, whom he never had the opportunity to meet. “My grandfather started in accounting at AK, then worked his way up to be the assistant to the general manager at the time,” said Iquina. O’Brien retired from AK in 1975 after a long and successful career. Eventually, Robert and Maria O’Brien left their beloved home in Guam Above: Robert and Maria O’Brien are to be with family who had moved to the pictured here with their children. U.S. mainland. Robert O’Brien began his career at Decades later, Robert O’Brien’s grandson Atkins Kroll in 1954 and retired in 1975. and Joaquin Inouye’s great-grandson has found himself back “home,” so to speak. aren’t sure what happened to him, but Though he is still new to Guam, Iquina said we believe he may have been killed he already feels a strong sense of belonging during the war.” here, thanks to AK. Although Inouye sadly “I feel honored that my family was not able to remain in was here at AK before me,” he said. Guam and watch his chil“It’s a blessing and I feel very dren grow up, he nonethelucky.” less made a lasting mark Employees at AK call it the AK on the island and on AK. Familia when they describe the “There’s actually a picture of sense of camaraderie felt by everyJoaquin Inouye in the Lexus showone on the team. Iquina’s presence room at AK currently,” said Iquina. at AK takes the term to a new level In fact, Inouye is pictured in front with the legacy his family has built of one of AK’s original buildings. at the company. He was likely an important part of “AK is a great company to work helping to build the company from for,” he said. “I felt welcomed from Cajetan O’Brien the ground up in its earliest years. Iquina day one. It’s a family oriented busiInouye also left a legacy in his ness and environment. They’re offspring, including his daughter Maria In- friends and family to each other. At AK, it’s ouye. all about helping people.” “My grandmother, Maria Inouye, married Robert O’Brien, my grandfather,” said Iquina.

With Atkins Kroll growing rapidly in Guam, the San Francisco office is closed and trading operations are concentrated in the Guam-Micronesia region.

1987

AK opens Toyota dealership outlets in Anigua and Dededo. AK specialties now include automotive, hotel & restaurant, wines & spirits, shipping, consumer products, and insurance.

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LIVING OUR VALUES

Here for Guam. Here for Life.

Iquina follows in family footsteps at AK B

orn in Washington State, Cajetan O’Brien Iquina wanted to reconnect to his family roots in Guam. So he took a leap of faith, packed his bags and headed across the Pacific Ocean just last year. Little did Iquina know, that courageous step would bring him much closer to his heritage than he could have possibly imagined. With over 13 years in sales experience working for AT&T on the U.S. mainland in California, Washington and Nevada, Iquina was quickly hired by Atkins Kroll as a sales associate. As it turns out, he was following in his grandfather and greatgrandfather’s footsteps. Naturally inquisitive about his family background, he discovered that his great grandfather was the first of his family to work for Atkins Kroll. “My great-grandfather was a businessman who came to Guam from Japan in the early 1900s. He was looking for a little adventure and economic opportunity during the peak of the copra trade,” explained Iquina, a self-professed history buff. Adopting the local culture, Iquina’s greatgrandfather took the name Joaquin Inouye as his own. He didn’t just fall in love with the island of Guam, though. Indeed, he fell in love with a woman of Chamorro descent, Ana Salas Santos. The two soon married and started a family in Sumay. During that time, Inoue was hired at Atkins Kroll to work in trading and accounting. “Then World War I broke out, and my greatgrandfather had to be repatriated to Japan,” continued Iquina. “He couldn’t bring his wife and children with him. He sent letters and money to his family through the war, but they stopped coming during World War II. We

1981

24

Here for Guam. Here for Life.

Winning together

Chevrolet Service Department

Caring for our society

Toyota, Scion, and Lexus Admin. Support Team

Body and Paint Department Sales PDI Team

Treat every dollar as our own

Marketing and Distribution Dept.

Rental & Leasing

Admin. Sales Department

2001

AK contributes $10,000 to the American Red Cross, Guam Chapter. AK introduces the first Toyota Prius Hybrid to Guam. AK launches the Chevy Silverado and the Toyota Highlander.

Corporate and HR

Finance and Accounting Department

Toyota, Scion and Lexus PDI Service Department

2002

AK sponsors the Guam Little League team, who wins the regional playoff and earns a spot in the Little League World Series in Williamsport, Pennsylvania. AK contributes $10,000 to the American Red Cross, Guam Chapter following Typhoon Chata’an. Months later, Typhoon Pongsona devastates the island. AK suffers millions of dollars in damages.


Click e-newspaper at GuamPDN.com to subscribe. Make the e-Edition your own by changing the font size for easier reading, printing or emailing favorite articles or even downloading a PDF of the entire newspaper.

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– Rosario “Rose” Zapanta, Parts Administrative Assistant, 25 years – Larry Panaguiton, Lexus Service Advisor, 26 years

“I am happy to work for a well run company. I am happy to serve customers, they are like family to me.”

“AK is a family oriented business. I truly enjoy working with my colleagues. Our company also offers good benefits for employees.”

– Geraldine Salas “Gerri”, Admin. Clerk, 25 years

“Its not just a job. We are AK familia and as associates we are always challenged. AK is a good company to work for”

– Mayne Kosaka , Toyota Master Technician III, 25 years

“Every year it changes from management to employees. AK has a good working atmosphere and the benefits are great.”

Here for Guam. Here for Life.

Here for Guam. Here for Life.

COLLEAGUES

COLLEAGUES

15 18

Lito Argallon

“I started out as an accounting clerk, was promoted to supervisor, and now am an accounting manager. The company has grown and changed a lot. We started out manually inputting data and now everything is computerized. I love my job at AK because of the people, my bosses and the benefits.” – Virgie Orario, Accounting Supervisor, 26 years

MAGENTA

“I started on January 18, 1982, as a rental agent. In 1990, I became a supervisor overseeing our Tumon location. Being that I was an expectant mother, in June 1995, I stepped down as supervisor to reprise my role as a rental agent.  In April 2009, I was offered an administrative clerk position. In July 2011 I was promoted to the Rent-A-Car administrator.I definitely enjoy being an employee at AK up to this very day. I grew up with a lot of the people here, so the family atmosphere is comforting. My passion for customer service is what keeps me at the company.” – Herminia Garrido, Toyota Rent-A-Car, 32 years

18 CYAN 18

“ I started with AK in March of 1985 and at that time AK had several divisions. My first management position was with the wines, spirits and confectionary division from 1985 to 1989. In 1989, I transferred to the auto division and managed the Parts Wholesale Department. From there, I worked my way up to parts manager and then parts director. In January 2013, I was appointed aftersales director. Moving to Guam and joining AK was the best business and personal decision I could have made. I have greatly enjoyed working with AK and being part of the AK family history. The great experience continues and I hope for another 30 years. The associates I have worked with are the main reason I’ve stayed with AK for so long. The business experience and exposure to international markets is another.” – Robert Maher, Aftersales Director, 29 years

G

“I was a PDI — pre-delivery inspector — for Chevys. Now I’m at Toyota Rent-A-Car as a service agent. A lot has changed since I first started here. I’ve seen a lot of changes from additional buildings to having seen presidents come and go. I’ve enjoyed working here. It’s a family company. The benefits and the people are great. We’re like family. This is my second home.” – Joseph Fegurgur, Toyota Rent-A-Car, 34 years

“ I’ve witnessed the change from manual to computerized. It was a drastic change for us and for the betterment of the company. In accounting, many of us have been working together for over 20 years. Benefits are the most important thing, but what is also important is the people I work with. AK is a big company and everyone is very helpful and encouraging. There’s an opportunity to grow.”

pany to provide for her family. “AK is definitely a family-friendly company,” said Ceralde. “We call it the ‘AK Familia.’ We were all like a big family, that’s what I liked about it. We were very happy.” Ceralde started out in the accounting department, then became the Micronesian development coordinator. In the 1990s, she was promoted to the corporate office. Ceralde retired in 2008 as the corporate assistant to former President Robert Hernandez. “It was nice working for a great company like AK,” she said. “With deep appreciation and gratitude to God, I’m blessed to be around to witness AK’s anniversary. A lot of people worked very hard to reach this great milestone.”

– Cristina Sandoval, Accounting, 28 years

“I started out as an administrative clerk, and through hard work and dedication was promoted to administrative supervisor for all administrators. This place is home. I had the same boss for 25 years and he taught me a lot. We have great benefits and employees are great. I want to stay here until life permits. My heart is with AK. I just can’t see myself working anywhere else. I’ve been offered other jobs, but I just can’t leave.” – Mae San Nicolas, Administrative Supervisor, 30 years

1974

AK is acquired by the Inchcape Group, an international trading company headquartered in London.

22

“I have worked in several departments from accounting to admin to corporate and now distribution. The company keeps changing and becoming more interesting. I have been here for 25 years because my co-workers keep me motivated and provide support and friendships.”

Upholding our values for 25 years and more for 25 years and more

Gert Ceralde

1970

Saipan’s Microl makes the switch to AK

– Barbara “Bobbi” Huihui, Distribution Supervisor, 25 years YELLOW

That’s when I started working at AK as a sales associate.” Argallon retired in January 2014 as an executive sales associate, a position in which he handled big AK accounts like government and military bids, and fleet sales. “I was straightforward and honest with my customers, so I had good customer retention. And I’m so proud about that,” he said. “Sales is always in my blood. I did it for 38 years, every day. I liked meeting new people and making friends. Many of my customers and colleagues are still a part of my life. I miss sales, but I want to try to experience what retirement is like now.” As it does for many longtime AK employees, the 100th anniversary means a lot to Argallon because he was an essential part of the company’s success. “I’m so proud that I was associated with such a great company.”

AK acquires the Toyota automobile franchise. Soon after, they open the new headquarters in Tamuning.

A

“My 26 years of employment with AK, I've seen many changes, from many departments--shipping, insurance, hotel and restaurant, wines and a Mercedes Benz dealership. Its focus today is as an automotive business. I started out as a GM Technician, then a Toyota Technician. Following that, I was Mercedes Benz Technician. When AK gave up the Mercedes Benz franchise, I went back to my position as a Toyota Technician and I still hold it to this day. At AK, I enjoy the company stability, employee benefits and the level of professionalism throughout the company.”

Upholding our values

Thank you for decades of service

ert Ceralde is a remarkable woman. The retired mother of two built a career at Atkins Kroll that lasted 23 years — longer than some of the company’s youngest employees have even been alive. And she did it all while raising a beautiful family and caring for a sick loved one. “I first started working at AK in 1971. I left in 1973 so my husband and I could start a family,” she said. In fact, Ceralde worked right up until she delivered her first son. “I was nine months pregnant when I left. My luggage for the hospital was always in the car when I went to work, just in case the baby came.” Ceralde worked in accounting during that time and her husband was an accountant too. Before their first son was born, the husband-and-wife team even worked alongside each other at AK. Ceralde quickly established herself as a valuable team member. So when she asked for leave to care for her family, former AK President Jack Ehrhart told her to come back any time she wanted. In 1984, Ceralde’s husband was forced to retire early as he battled cancer. Ceralde’s spot at AK was still waiting for her, so she returned to the com-

s the longest-standing corporation on Guam, Atkins Kroll has established itself as a steadfast leader in the community. But its influence is not limited to Guam alone. Indeed, AK exists as a network of outlets throughout the Northern Marianas and Micronesia, enabling the company to provide a full range

– Eddie Sato, Master Technician, 26 years

Here for Guam. Here for Life.

F

“Today, Atkins Kroll Saipan is solely an automotive operation, selling new and used vehicles, leasing and renting vehicles, in addition to operating a Toyota parts department and automotive repair facility, including mechanical and body repairs,” said Brennan. “We specialize in Toyota!” Saipan might be smaller than Guam, but AK Saipan stays incredibly busy. “We have over 4,400 customers in our database,” said Brennan. “Our market share has averaged 45.3 percent over the past 10 years.” Brennan oversees 32 full-time employees, many of whom have been with the company for most of their professional careers. “We have 10 employees with over 20 years of service to the company,” he said. Brennan himself will celebrate 30 years with the companyl in June. For generations on Guam and Saipan, AK has undoubtedly made a positive impact on the lives of its employees and its many customers. And when it comes to celebrating AK’s 100th anniversary, Brennan said this is, “A time to reflect on the amazing changes that have occurred since G.H. Atkins and Clifton H. Kroll first started trading in the islands!"

BLACK 18

COLLEAGUES

or nearly four decades, Lito Argallon was not only a familiar face at Atkins Kroll, but also an integral part of the sales team. “I worked at AK for thirty-eight years and six months, to be exact!” said Argallon, fondly looking back on his time at Atkins Kroll. “I previously worked for Ricky’s Auto Company,” he said. Ricky’s was the first American distributor for Toyota on Guam. “AK bought Toyota from Ricky’s in 1975.

of automotive services to the entire region. In fact, if you head north to Saipan, you’ll be greeted by the same friendly and capable customer service that AK proudly delivers to its customers on Guam. Just visit Atkins Kroll (Saipan). Inc. Up until a few weeks ago, AK Saipan was known as Microl, but the company has been part of the AK family for decades. “Microl Corporation was established in 1967 by a group of local Saipan investors, including Mr. David M. Sablan Sr.,” explained Microl’s President and General Manager, Doug Brennan. Before launching Microl in Saipan, Sablan was a longtime employee at AK. Microl started out as a wholesale and retail operation, providing a variety of products to Saipan and the neighboring islands. Then, AK’s parent company, the Inchcape Group, acquired Microl Corporation in 1983. Microl has been a proud member of the AK family since that time. Over the years, Brennan said the company has been involved in the marketing of automobiles, hotel and restaurant supplies and wines and spirits. It has also provided insurance and shipping services.

14


A

of automotive services to the entire region. In fact, if you head north to Saipan, you’ll be greeted by the same friendly and capable customer service that AK proudly delivers to its customers on Guam. Just visit Atkins Kroll (Saipan). Inc. Up until a few weeks ago, AK Saipan was known as Microl, but the company has been part of the AK family for decades. “Microl Corporation was established in 1967 by a group of local Saipan investors, including Mr. David M. Sablan Sr.,” explained Microl’s President and General Manager, Doug Brennan. Before launching Microl in Saipan, Sablan was a longtime employee at AK. Microl started out as a wholesale and retail operation, providing a variety of products to Saipan and the neighboring islands. Then, AK’s parent company, the Inchcape Group, acquired Microl Corporation in 1983. Microl has been a proud member of the AK family since that time. Over the years, Brennan said the company has been involved in the marketing of automobiles, hotel and restaurant supplies and wines and spirits. It has also provided insurance and shipping services.

“Today, Atkins Kroll Saipan is solely an automotive operation, selling new and used vehicles, leasing and renting vehicles, in addition to operating a Toyota parts department and automotive repair facility, including mechanical and body repairs,” said Brennan. “We specialize in Toyota!” Saipan might be smaller than Guam, but AK Saipan stays incredibly busy. “We have over 4,400 customers in our database,” said Brennan. “Our market share has averaged 45.3 percent over the past 10 years.” Brennan oversees 32 full-time employees, many of whom have been with the company for most of their professional careers. “We have 10 employees with over 20 years of service to the company,” he said. Brennan himself will celebrate 30 years with the companyl in June. For generations on Guam and Saipan, AK has undoubtedly made a positive impact on the lives of its employees and its many customers. And when it comes to celebrating AK’s 100th anniversary, Brennan said this is, “A time to reflect on the amazing changes that have occurred since G.H. Atkins and Clifton H. Kroll first started trading in the islands!"

Click e-newspaper at GuamPDN.com to subscribe. Make the e-Edition your own by changing the font size for easier reading, printing or emailing favorite articles or even downloading a PDF of the entire newspaper.

Easy to Customize

Use the e-Edition’s simple interface to browse articles by newspaper section or search by keyword. With just the click of a mouse you can turn the page, view an article or jump to a different section of the newspaper.

Easy to Navigate

Viewing the latest edition is a snap! Log in from any computer with internet access to see each day’s e-Edition, as well as an archive of the previous 14 editions.

Easy to Access

The Pacific Daily News E-Edition lets you navigate an exact replica of the printed newspaper. You can flip through pages and skim headlines just as you would with the printed newspaper in your hands. View articles, photos, advertisements, obituaries and even the Juan Malimanga comic strip with the click of a button. Whether you’re at home, at work, or traveling, the Pacific Daily News will never be farther than a click away!

Easy. Informative. Electronic. The Pacific Daily News e-Edition

– Eddie Sato, Master Technician, 26 years

“My 26 years of employment with AK, I've seen many changes, from many departments--shipping, insurance, hotel and restaurant, wines and a Mercedes Benz dealership. Its focus today is as an automotive business. I started out as a GM Technician, then a Toyota Technician. Following that, I was Mercedes Benz Technician. When AK gave up the Mercedes Benz franchise, I went back to my position as a Toyota Technician and I still hold it to this day. At AK, I enjoy the company stability, employee benefits and the level of professionalism throughout the company.”

– Barbara “Bobbi” Huihui, Distribution Supervisor, 25 years – Rosario “Rose” Zapanta, Parts Administrative Assistant, 25 years – Larry Panaguiton, Lexus Service Advisor, 26 years

“I am happy to work for a well run company. I am happy to serve customers, they are like family to me.”

“AK is a family oriented business. I truly enjoy working with my colleagues. Our company also offers good benefits for employees.”

“I have worked in several departments from accounting to admin to corporate and now distribution. The company keeps changing and becoming more interesting. I have been here for 25 years because my co-workers keep me motivated and provide support and friendships.”

– Geraldine Salas “Gerri”, Admin. Clerk, 25 years

“Its not just a job. We are AK familia and as associates we are always challenged. AK is a good company to work for”

– Mayne Kosaka , Toyota Master Technician III, 25 years

“Every year it changes from management to employees. AK has a good working atmosphere and the benefits are great.” 15 14

s the longest-standing corporation on Guam, Atkins Kroll has established itself as a steadfast leader in the community. But its influence is not limited to Guam alone. Indeed, AK exists as a network of outlets throughout the Northern Marianas and Micronesia, enabling the company to provide a full range

Saipan’s Microl makes the switch to AK

Upholding our values for 25 years and more Here for Guam. Here for Life.

Here for Guam. Here for Life.

COLLEAGUES

COLLEAGUES

22

BLACK 18

COLLEAGUES Here for Guam. Here for Life.

Thank you for decades of service

YELLOW

18

Lito Argallon

F

MAGENTA

or nearly four decades, Lito Argallon was not only a familiar face at Atkins Kroll, but also an integral part of the sales team. “I worked at AK for thirty-eight years and six months, to be exact!” said Argallon, fondly looking back on his time at Atkins Kroll. “I previously worked for Ricky’s Auto Company,” he said. Ricky’s was the first American distributor for Toyota on Guam. “AK bought Toyota from Ricky’s in 1975.

Upholding our values

18

That’s when I started working at AK as a sales associate.” Argallon retired in January 2014 as an executive sales associate, a position in which he handled big AK accounts like government and military bids, and fleet sales. “I was straightforward and honest with my customers, so I had good customer retention. And I’m so proud about that,” he said. “Sales is always in my blood. I did it for 38 years, every day. I liked meeting new people and making friends. Many of my customers and colleagues are still a part of my life. I miss sales, but I want to try to experience what retirement is like now.” As it does for many longtime AK employees, the 100th anniversary means a lot to Argallon because he was an essential part of the company’s success. “I’m so proud that I was associated with such a great company.”

for 25 years and more “I started out as an accounting clerk, was promoted to supervisor, and now am an accounting manager. The company has grown and changed a lot. We started out manually inputting data and now everything is computerized. I love my job at AK because of the people, my bosses and the benefits.” – Virgie Orario, Accounting Supervisor, 26 years

“I started on January 18, 1982, as a rental agent. In 1990, I became a supervisor overseeing our Tumon location. Being that I was an expectant mother, in June 1995, I stepped down as supervisor to reprise my role as a rental agent.  In April 2009, I was offered an administrative clerk position. In July 2011 I was promoted to the Rent-A-Car administrator.I definitely enjoy being an employee at AK up to this very day. I grew up with a lot of the people here, so the family atmosphere is comforting. My passion for customer service is what keeps me at the company.” – Herminia Garrido, Toyota Rent-A-Car, 32 years

CYAN 18

“ I started with AK in March of 1985 and at that time AK had several divisions. My first management position was with the wines, spirits and confectionary division from 1985 to 1989. In 1989, I transferred to the auto division and managed the Parts Wholesale Department. From there, I worked my way up to parts manager and then parts director. In January 2013, I was appointed aftersales director. Moving to Guam and joining AK was the best business and personal decision I could have made. I have greatly enjoyed working with AK and being part of the AK family history. The great experience continues and I hope for another 30 years. The associates I have worked with are the main reason I’ve stayed with AK for so long. The business experience and exposure to international markets is another.”

Gert Ceralde

– Robert Maher, Aftersales Director, 29 years

G

ert Ceralde is a remarkable woman. The retired mother of two built a career at Atkins Kroll that lasted 23 years — longer than some of the company’s youngest employees have even been alive. And she did it all while raising a beautiful family and caring for a sick loved one. “I first started working at AK in 1971. I left in 1973 so my husband and I could start a family,” she said. In fact, Ceralde worked right up until she delivered her first son. “I was nine months pregnant when I left. My luggage for the hospital was always in the car when I went to work, just in case the baby came.” Ceralde worked in accounting during that time and her husband was an accountant too. Before their first son was born, the husband-and-wife team even worked alongside each other at AK. Ceralde quickly established herself as a valuable team member. So when she asked for leave to care for her family, former AK President Jack Ehrhart told her to come back any time she wanted. In 1984, Ceralde’s husband was forced to retire early as he battled cancer. Ceralde’s spot at AK was still waiting for her, so she returned to the com-

1970

“I was a PDI — pre-delivery inspector — for Chevys. Now I’m at Toyota Rent-A-Car as a service agent. A lot has changed since I first started here. I’ve seen a lot of changes from additional buildings to having seen presidents come and go. I’ve enjoyed working here. It’s a family company. The benefits and the people are great. We’re like family. This is my second home.” – Joseph Fegurgur, Toyota Rent-A-Car, 34 years

“ I’ve witnessed the change from manual to computerized. It was a drastic change for us and for the betterment of the company. In accounting, many of us have been working together for over 20 years. Benefits are the most important thing, but what is also important is the people I work with. AK is a big company and everyone is very helpful and encouraging. There’s an opportunity to grow.”

pany to provide for her family. “AK is definitely a family-friendly company,” said Ceralde. “We call it the ‘AK Familia.’ We were all like a big family, that’s what I liked about it. We were very happy.” Ceralde started out in the accounting department, then became the Micronesian development coordinator. In the 1990s, she was promoted to the corporate office. Ceralde retired in 2008 as the corporate assistant to former President Robert Hernandez. “It was nice working for a great company like AK,” she said. “With deep appreciation and gratitude to God, I’m blessed to be around to witness AK’s anniversary. A lot of people worked very hard to reach this great milestone.”

– Cristina Sandoval, Accounting, 28 years

“I started out as an administrative clerk, and through hard work and dedication was promoted to administrative supervisor for all administrators. This place is home. I had the same boss for 25 years and he taught me a lot. We have great benefits and employees are great. I want to stay here until life permits. My heart is with AK. I just can’t see myself working anywhere else. I’ve been offered other jobs, but I just can’t leave.” – Mae San Nicolas, Administrative Supervisor, 30 years

1974

AK acquires the Toyota automobile franchise. Soon after, they open the new headquarters in Tamuning.

AK is acquired by the Inchcape Group, an international trading company headquartered in London.


Rallying after Typhoon Pongsona, AK is a premier sponsor of Guam’s Liberation Day activities, and donates a brand new RAV4 for the prize of the Liberation Day Queen raffle contest.

AK hosts track events for the 26th annual Guam Special Olympics. The company also sponsors the 2003 Central Guam Little League team. The team goes on earn a spot once again in the Little League World Series. YELLOW

17

MAGENTA

17

CYAN 17

2003

BLACK 17

Caring for our community Here for Guam. Here for Life.

COMMUNITY

COLLEAGUES

Here for Guam. Here for Life.

Iquina follows in family footsteps at AK B

1981

O’Brien came to Guam in the 1930s as a young ensign in the Navy. Before World War II erupted, Robert and Maria O’Brien had four children. The O’Brien’s lives were turned upside down in 1941. Following the attack on Pearl Harbor, Japanese planes headed to Guam to attack American forces in what is now known as the Battle of Guam. Robert O’Brien was aboard the Naval minesweeper the USS Penguin at the time. The ship was heavily bombed and strafed and the Japanese captured O’Brien. Against all odds, Iquina’s grandfather somehow survived the remainder of the war in a Japanese POW camp in Zentsuji, Japan. When the war ended and American POWs were released, O’Brien headed straight back to Guam to be reunited with his family. “He always considered Guam his home,” said Iquina. After the war, O’Brien retired from the Navy. He had four more children with Maria O’Brien and they settled back into the life of a happy family. Robert O’Brien went to work for AK in 1954, following in the footsteps of his father-in-law, Joaquin Inouye, whom he never had the opportunity to meet. “My grandfather started in accounting at AK, then worked his way up to be the assistant to the general manager at the time,” said Iquina. O’Brien retired from AK in 1975 after a long and successful career. Eventually, Robert and Maria O’Brien left their beloved home in Guam Above: Robert and Maria O’Brien are to be with family who had moved to the pictured here with their children. U.S. mainland. Robert O’Brien began his career at Decades later, Robert O’Brien’s grandson Atkins Kroll in 1954 and retired in 1975. and Joaquin Inouye’s great-grandson has found himself back “home,” so to speak. aren’t sure what happened to him, but Though he is still new to Guam, Iquina said we believe he may have been killed he already feels a strong sense of belonging during the war.” here, thanks to AK. Although Inouye sadly “I feel honored that my family was not able to remain in was here at AK before me,” he said. Guam and watch his chil“It’s a blessing and I feel very dren grow up, he nonethelucky.” less made a lasting mark Employees at AK call it the AK on the island and on AK. Familia when they describe the “There’s actually a picture of sense of camaraderie felt by everyJoaquin Inouye in the Lexus showone on the team. Iquina’s presence room at AK currently,” said Iquina. at AK takes the term to a new level In fact, Inouye is pictured in front with the legacy his family has built of one of AK’s original buildings. at the company. He was likely an important part of “AK is a great company to work helping to build the company from for,” he said. “I felt welcomed from Cajetan O’Brien the ground up in its earliest years. Iquina day one. It’s a family oriented busiInouye also left a legacy in his ness and environment. They’re offspring, including his daughter Maria In- friends and family to each other. At AK, it’s ouye. all about helping people.” “My grandmother, Maria Inouye, married Robert O’Brien, my grandfather,” said Iquina.

With Atkins Kroll growing rapidly in Guam, the San Francisco office is closed and trading operations are concentrated in the Guam-Micronesia region.

21

LIVING OUR VALUES

Here for Guam. Here for Life.

orn in Washington State, Cajetan O’Brien Iquina wanted to reconnect to his family roots in Guam. So he took a leap of faith, packed his bags and headed across the Pacific Ocean just last year. Little did Iquina know, that courageous step would bring him much closer to his heritage than he could have possibly imagined. With over 13 years in sales experience working for AT&T on the U.S. mainland in California, Washington and Nevada, Iquina was quickly hired by Atkins Kroll as a sales associate. As it turns out, he was following in his grandfather and greatgrandfather’s footsteps. Naturally inquisitive about his family background, he discovered that his great grandfather was the first of his family to work for Atkins Kroll. “My great-grandfather was a businessman who came to Guam from Japan in the early 1900s. He was looking for a little adventure and economic opportunity during the peak of the copra trade,” explained Iquina, a self-professed history buff. Adopting the local culture, Iquina’s greatgrandfather took the name Joaquin Inouye as his own. He didn’t just fall in love with the island of Guam, though. Indeed, he fell in love with a woman of Chamorro descent, Ana Salas Santos. The two soon married and started a family in Sumay. During that time, Inoue was hired at Atkins Kroll to work in trading and accounting. “Then World War I broke out, and my greatgrandfather had to be repatriated to Japan,” continued Iquina. “He couldn’t bring his wife and children with him. He sent letters and money to his family through the war, but they stopped coming during World War II. We

24

16

1987

AK opens Toyota dealership outlets in Anigua and Dededo. AK specialties now include automotive, hotel & restaurant, wines & spirits, shipping, consumer products, and insurance.

Winning together

Chevrolet Service Department

Caring for our society

Toyota, Scion, and Lexus Admin. Support Team

Body and Paint Department Sales PDI Team

Treat every dollar as our own

Marketing and Distribution Dept.

Rental & Leasing

Admin. Sales Department

2001

AK contributes $10,000 to the American Red Cross, Guam Chapter. AK introduces the first Toyota Prius Hybrid to Guam. AK launches the Chevy Silverado and the Toyota Highlander.

Corporate and HR

Finance and Accounting Department

Toyota, Scion and Lexus PDI Service Department

2002

AK sponsors the Guam Little League team, who wins the regional playoff and earns a spot in the Little League World Series in Williamsport, Pennsylvania. AK contributes $10,000 to the American Red Cross, Guam Chapter following Typhoon Chata’an. Months later, Typhoon Pongsona devastates the island. AK suffers millions of dollars in damages.


20

Here for Guam. Here for Life.

Human Resources

Reception

Passionate about making

a difference

1

EAST ISLAND TINTING 477-TINT (8468) 472-TINT (8468) eastislandtinting@guam.net

MAGENTA

From your friends at

1

on your 100th Anniversary!

MIS

YELLOW

Toyota and Lexus Service Advisors

BLACK 1

Congratulations

LIVING OUR VALUES

NORTH ISLAND TINTING 647-TINT (8468) 649-TINT (8468) northislandtinting@guam.net CYAN 1

Sales and Finance and Insurance

Integrity without compromise

Parts Sales Team

Toyota, Scion, Lexus Service Technicians

Respect and camaraderie

Parts Admin. Support Team

Being always ahead

1995

AK sponsors the Babe Ruth Baseball League. AK launched its new line of the Tacoma Pickup.

Parts Warehouse and Logistics Team

1998

AK leaves the shipping business to focus solely on automotive sales and service.

1999

AK is a silver sponsor of the XI South Pacific Games.


18 BLACK 2

COLLEAGUES Here for Guam. Here for Life.

The Operating Team that is Always Ahead

YELLOW

2

Des Graham

Arnold Sikat

President Atkins Kroll Guam & Saipan

General Service Manager

Des Graham joined Atkins Kroll in July 2013 He was appointed Management Director for Atkins Kroll & Microl Saipan. Prior to joining AK he was Inchcape Advantage Director at the Head Office in Inchcape London PLC. Des has been a key member of our IA+ team before which he was a Franchise Director in our UK business.

Arnold Sikat joined Atkins Kroll, Inc. in June 1992. He oversees and manages the service operations for the Toyota, Scion, Lexus, Chevrolet, & Body & Paint franchise.

MAGENTA

Julie Lee

2

Director of Finance, Atkins Kroll Guam & Saipan

CYAN 2

Julie Lee joined Atkins Kroll, Inc., in June 2006. Julie was appointed Vice President of the Atkins Kroll Board of Director and is a member of the 401K Planning Committee. Julie oversees the Finance & Accounting operations as well as the Inchcape Advantage programs.

Thomas Mazzei Director of Sales Thomas Mazzei joined Atkins Kroll in July 1997. He was appointed Director of Sales on August 2011. Tom continual sales delivery of New and Used Vehicles and improvement in customer experience with high ranking in Mystery Shop and Net Promoter scores.

Guzyl deGuzman General IS Manager, Atkins Kroll Guam & Saipan

Alexander Hammett Director of Corporate Sales, Finance & Insurance, Atkins Kroll Guam & Saipan Alex Hammett joined Atkins Kroll in September 2012. He was appointed Director of Corporate Sales, Finance & Insurance . He oversees the Lease and vehicle rental operations of the company and the Finance & Insurance Sales.

Samuel Sotelo Director of Marketing & Distribution Sammy Sotelo joined Atkins Kroll in January 2001. Sammy oversees the marketing and distribution. Sammy joined the company 11 years ago as the Marketing manager and then moved to sales as a Business Manager. In 2008 he was appointed Business Development & Strategy Manager working closely with Corporate Office on special projects. In 2009 he was appointed Director of Sales & Marketing and in 2011 appointed in his current position.

Guzyl deGuzman joined Atkins Kroll, Inc. in November 2011. Guz was appointed General IS Manager. He manages and provides hardware & software maintenance; training and consultation; recommendations about future planning a development of resource in an effective and efficient manager to ensure maximum access to and implementation of technology services and resources at AK Guam & Saipan.

Douglas Brennan Vice President & General Manager Atkins Kroll Saipan Douglas Brennan joined Atkins Kroll, Saipan in June 1984. Doug was appointed Vice President/General Manager. Doug provides guidance and support on day to day operations for all departments. Focus on continuous improvement on customer experience with high ranking in Mystery Shop and NPS scores.

Frances San Nicolas

Robert Mahe Director of AfterSales, Atkins Kroll Guam & Saipan Robert Maher joined Atkins Kroll in March 1985. Bob oversees the Aftersales Departments operations and achieve OP and focus on continuous improvement on customer experience with high ranking in Mystery Shop and NPS scores.

1991

Safety Committee. She oversees the HR Operations & Safety programs of AK, facilitates company induction meetings, advisor for the Heartbeat program & Training. Nadine’s career at AK began as an Administrative Assistant in the Toyota/Lexus Service Dept.

AK launches its Lexus franchise.

Nadine Valino Director of Human Resource, Atkins Kroll Guam & Saipan Nadine Valino joined Atkins Kroll, Inc., in September 2000. Nadine was appointed Director of Human Resource & Secretary of the Board of Directors and is a member of the 401K Planning Committee, Health &

1993

The AK Islanders baseball team wins the Guam Major League Championship.

Executive Assistant Frances San Nicolas joined Atkins Kroll Inc. in August 1991. Frances is the Executive Assistant to the President of Atkins Kroll. She provides administrative support to the President of Atkins Kroll. She compiles and maintains records of the business transactions and office activities of the dealership.

1994

AK is the premier sponsor of the Guam Special Olympics.


18 BLACK 2

COLLEAGUES Here for Guam. Here for Life.

The Operating Team that is Always Ahead

YELLOW

2

Des Graham

Arnold Sikat

President Atkins Kroll Guam & Saipan

General Service Manager

Des Graham joined Atkins Kroll in July 2013 He was appointed Management Director for Atkins Kroll & Microl Saipan. Prior to joining AK he was Inchcape Advantage Director at the Head Office in Inchcape London PLC. Des has been a key member of our IA+ team before which he was a Franchise Director in our UK business.

Arnold Sikat joined Atkins Kroll, Inc. in June 1992. He oversees and manages the service operations for the Toyota, Scion, Lexus, Chevrolet, & Body & Paint franchise.

MAGENTA

Julie Lee

2

Director of Finance, Atkins Kroll Guam & Saipan

CYAN 2

Julie Lee joined Atkins Kroll, Inc., in June 2006. Julie was appointed Vice President of the Atkins Kroll Board of Director and is a member of the 401K Planning Committee. Julie oversees the Finance & Accounting operations as well as the Inchcape Advantage programs.

Thomas Mazzei Director of Sales Thomas Mazzei joined Atkins Kroll in July 1997. He was appointed Director of Sales on August 2011. Tom continual sales delivery of New and Used Vehicles and improvement in customer experience with high ranking in Mystery Shop and Net Promoter scores.

Guzyl deGuzman General IS Manager, Atkins Kroll Guam & Saipan

Alexander Hammett Director of Corporate Sales, Finance & Insurance, Atkins Kroll Guam & Saipan Alex Hammett joined Atkins Kroll in September 2012. He was appointed Director of Corporate Sales, Finance & Insurance . He oversees the Lease and vehicle rental operations of the company and the Finance & Insurance Sales.

Samuel Sotelo Director of Marketing & Distribution Sammy Sotelo joined Atkins Kroll in January 2001. Sammy oversees the marketing and distribution. Sammy joined the company 11 years ago as the Marketing manager and then moved to sales as a Business Manager. In 2008 he was appointed Business Development & Strategy Manager working closely with Corporate Office on special projects. In 2009 he was appointed Director of Sales & Marketing and in 2011 appointed in his current position.

Guzyl deGuzman joined Atkins Kroll, Inc. in November 2011. Guz was appointed General IS Manager. He manages and provides hardware & software maintenance; training and consultation; recommendations about future planning a development of resource in an effective and efficient manager to ensure maximum access to and implementation of technology services and resources at AK Guam & Saipan.

Douglas Brennan Vice President & General Manager Atkins Kroll Saipan Douglas Brennan joined Atkins Kroll, Saipan in June 1984. Doug was appointed Vice President/General Manager. Doug provides guidance and support on day to day operations for all departments. Focus on continuous improvement on customer experience with high ranking in Mystery Shop and NPS scores.

Frances San Nicolas

Robert Mahe Director of AfterSales, Atkins Kroll Guam & Saipan Robert Maher joined Atkins Kroll in March 1985. Bob oversees the Aftersales Departments operations and achieve OP and focus on continuous improvement on customer experience with high ranking in Mystery Shop and NPS scores.

1991

Safety Committee. She oversees the HR Operations & Safety programs of AK, facilitates company induction meetings, advisor for the Heartbeat program & Training. Nadine’s career at AK began as an Administrative Assistant in the Toyota/Lexus Service Dept.

AK launches its Lexus franchise.

Nadine Valino Director of Human Resource, Atkins Kroll Guam & Saipan Nadine Valino joined Atkins Kroll, Inc., in September 2000. Nadine was appointed Director of Human Resource & Secretary of the Board of Directors and is a member of the 401K Planning Committee, Health &

1993

The AK Islanders baseball team wins the Guam Major League Championship.

Executive Assistant Frances San Nicolas joined Atkins Kroll Inc. in August 1991. Frances is the Executive Assistant to the President of Atkins Kroll. She provides administrative support to the President of Atkins Kroll. She compiles and maintains records of the business transactions and office activities of the dealership.

1994

AK is the premier sponsor of the Guam Special Olympics.


20

Here for Guam. Here for Life.

Human Resources

Reception

Passionate about making

a difference

1

EAST ISLAND TINTING 477-TINT (8468) 472-TINT (8468) eastislandtinting@guam.net

MAGENTA

From your friends at

1

on your 100th Anniversary!

MIS

YELLOW

Toyota and Lexus Service Advisors

BLACK 1

Congratulations

LIVING OUR VALUES

NORTH ISLAND TINTING 647-TINT (8468) 649-TINT (8468) northislandtinting@guam.net CYAN 1

Sales and Finance and Insurance

Integrity without compromise

Parts Sales Team

Toyota, Scion, Lexus Service Technicians

Respect and camaraderie

Parts Admin. Support Team

Being always ahead

1995

AK sponsors the Babe Ruth Baseball League. AK launched its new line of the Tacoma Pickup.

Parts Warehouse and Logistics Team

1998

AK leaves the shipping business to focus solely on automotive sales and service.

1999

AK is a silver sponsor of the XI South Pacific Games.


Rallying after Typhoon Pongsona, AK is a premier sponsor of Guam’s Liberation Day activities, and donates a brand new RAV4 for the prize of the Liberation Day Queen raffle contest.

AK hosts track events for the 26th annual Guam Special Olympics. The company also sponsors the 2003 Central Guam Little League team. The team goes on earn a spot once again in the Little League World Series. YELLOW

17

MAGENTA

17

CYAN 17

2003

BLACK 17

Caring for our community Here for Guam. Here for Life.

COMMUNITY

COLLEAGUES

Here for Guam. Here for Life.

Iquina follows in family footsteps at AK B

1981

O’Brien came to Guam in the 1930s as a young ensign in the Navy. Before World War II erupted, Robert and Maria O’Brien had four children. The O’Brien’s lives were turned upside down in 1941. Following the attack on Pearl Harbor, Japanese planes headed to Guam to attack American forces in what is now known as the Battle of Guam. Robert O’Brien was aboard the Naval minesweeper the USS Penguin at the time. The ship was heavily bombed and strafed and the Japanese captured O’Brien. Against all odds, Iquina’s grandfather somehow survived the remainder of the war in a Japanese POW camp in Zentsuji, Japan. When the war ended and American POWs were released, O’Brien headed straight back to Guam to be reunited with his family. “He always considered Guam his home,” said Iquina. After the war, O’Brien retired from the Navy. He had four more children with Maria O’Brien and they settled back into the life of a happy family. Robert O’Brien went to work for AK in 1954, following in the footsteps of his father-in-law, Joaquin Inouye, whom he never had the opportunity to meet. “My grandfather started in accounting at AK, then worked his way up to be the assistant to the general manager at the time,” said Iquina. O’Brien retired from AK in 1975 after a long and successful career. Eventually, Robert and Maria O’Brien left their beloved home in Guam Above: Robert and Maria O’Brien are to be with family who had moved to the pictured here with their children. U.S. mainland. Robert O’Brien began his career at Decades later, Robert O’Brien’s grandson Atkins Kroll in 1954 and retired in 1975. and Joaquin Inouye’s great-grandson has found himself back “home,” so to speak. aren’t sure what happened to him, but Though he is still new to Guam, Iquina said we believe he may have been killed he already feels a strong sense of belonging during the war.” here, thanks to AK. Although Inouye sadly “I feel honored that my family was not able to remain in was here at AK before me,” he said. Guam and watch his chil“It’s a blessing and I feel very dren grow up, he nonethelucky.” less made a lasting mark Employees at AK call it the AK on the island and on AK. Familia when they describe the “There’s actually a picture of sense of camaraderie felt by everyJoaquin Inouye in the Lexus showone on the team. Iquina’s presence room at AK currently,” said Iquina. at AK takes the term to a new level In fact, Inouye is pictured in front with the legacy his family has built of one of AK’s original buildings. at the company. He was likely an important part of “AK is a great company to work helping to build the company from for,” he said. “I felt welcomed from Cajetan O’Brien the ground up in its earliest years. Iquina day one. It’s a family oriented busiInouye also left a legacy in his ness and environment. They’re offspring, including his daughter Maria In- friends and family to each other. At AK, it’s ouye. all about helping people.” “My grandmother, Maria Inouye, married Robert O’Brien, my grandfather,” said Iquina.

With Atkins Kroll growing rapidly in Guam, the San Francisco office is closed and trading operations are concentrated in the Guam-Micronesia region.

21

LIVING OUR VALUES

Here for Guam. Here for Life.

orn in Washington State, Cajetan O’Brien Iquina wanted to reconnect to his family roots in Guam. So he took a leap of faith, packed his bags and headed across the Pacific Ocean just last year. Little did Iquina know, that courageous step would bring him much closer to his heritage than he could have possibly imagined. With over 13 years in sales experience working for AT&T on the U.S. mainland in California, Washington and Nevada, Iquina was quickly hired by Atkins Kroll as a sales associate. As it turns out, he was following in his grandfather and greatgrandfather’s footsteps. Naturally inquisitive about his family background, he discovered that his great grandfather was the first of his family to work for Atkins Kroll. “My great-grandfather was a businessman who came to Guam from Japan in the early 1900s. He was looking for a little adventure and economic opportunity during the peak of the copra trade,” explained Iquina, a self-professed history buff. Adopting the local culture, Iquina’s greatgrandfather took the name Joaquin Inouye as his own. He didn’t just fall in love with the island of Guam, though. Indeed, he fell in love with a woman of Chamorro descent, Ana Salas Santos. The two soon married and started a family in Sumay. During that time, Inoue was hired at Atkins Kroll to work in trading and accounting. “Then World War I broke out, and my greatgrandfather had to be repatriated to Japan,” continued Iquina. “He couldn’t bring his wife and children with him. He sent letters and money to his family through the war, but they stopped coming during World War II. We

24

16

1987

AK opens Toyota dealership outlets in Anigua and Dededo. AK specialties now include automotive, hotel & restaurant, wines & spirits, shipping, consumer products, and insurance.

Winning together

Chevrolet Service Department

Caring for our society

Toyota, Scion, and Lexus Admin. Support Team

Body and Paint Department Sales PDI Team

Treat every dollar as our own

Marketing and Distribution Dept.

Rental & Leasing

Admin. Sales Department

2001

AK contributes $10,000 to the American Red Cross, Guam Chapter. AK introduces the first Toyota Prius Hybrid to Guam. AK launches the Chevy Silverado and the Toyota Highlander.

Corporate and HR

Finance and Accounting Department

Toyota, Scion and Lexus PDI Service Department

2002

AK sponsors the Guam Little League team, who wins the regional playoff and earns a spot in the Little League World Series in Williamsport, Pennsylvania. AK contributes $10,000 to the American Red Cross, Guam Chapter following Typhoon Chata’an. Months later, Typhoon Pongsona devastates the island. AK suffers millions of dollars in damages.


A

of automotive services to the entire region. In fact, if you head north to Saipan, you’ll be greeted by the same friendly and capable customer service that AK proudly delivers to its customers on Guam. Just visit Atkins Kroll (Saipan). Inc. Up until a few weeks ago, AK Saipan was known as Microl, but the company has been part of the AK family for decades. “Microl Corporation was established in 1967 by a group of local Saipan investors, including Mr. David M. Sablan Sr.,” explained Microl’s President and General Manager, Doug Brennan. Before launching Microl in Saipan, Sablan was a longtime employee at AK. Microl started out as a wholesale and retail operation, providing a variety of products to Saipan and the neighboring islands. Then, AK’s parent company, the Inchcape Group, acquired Microl Corporation in 1983. Microl has been a proud member of the AK family since that time. Over the years, Brennan said the company has been involved in the marketing of automobiles, hotel and restaurant supplies and wines and spirits. It has also provided insurance and shipping services.

“Today, Atkins Kroll Saipan is solely an automotive operation, selling new and used vehicles, leasing and renting vehicles, in addition to operating a Toyota parts department and automotive repair facility, including mechanical and body repairs,” said Brennan. “We specialize in Toyota!” Saipan might be smaller than Guam, but AK Saipan stays incredibly busy. “We have over 4,400 customers in our database,” said Brennan. “Our market share has averaged 45.3 percent over the past 10 years.” Brennan oversees 32 full-time employees, many of whom have been with the company for most of their professional careers. “We have 10 employees with over 20 years of service to the company,” he said. Brennan himself will celebrate 30 years with the companyl in June. For generations on Guam and Saipan, AK has undoubtedly made a positive impact on the lives of its employees and its many customers. And when it comes to celebrating AK’s 100th anniversary, Brennan said this is, “A time to reflect on the amazing changes that have occurred since G.H. Atkins and Clifton H. Kroll first started trading in the islands!"

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– Eddie Sato, Master Technician, 26 years

“My 26 years of employment with AK, I've seen many changes, from many departments--shipping, insurance, hotel and restaurant, wines and a Mercedes Benz dealership. Its focus today is as an automotive business. I started out as a GM Technician, then a Toyota Technician. Following that, I was Mercedes Benz Technician. When AK gave up the Mercedes Benz franchise, I went back to my position as a Toyota Technician and I still hold it to this day. At AK, I enjoy the company stability, employee benefits and the level of professionalism throughout the company.”

– Barbara “Bobbi” Huihui, Distribution Supervisor, 25 years – Rosario “Rose” Zapanta, Parts Administrative Assistant, 25 years – Larry Panaguiton, Lexus Service Advisor, 26 years

“I am happy to work for a well run company. I am happy to serve customers, they are like family to me.”

“AK is a family oriented business. I truly enjoy working with my colleagues. Our company also offers good benefits for employees.”

“I have worked in several departments from accounting to admin to corporate and now distribution. The company keeps changing and becoming more interesting. I have been here for 25 years because my co-workers keep me motivated and provide support and friendships.”

– Geraldine Salas “Gerri”, Admin. Clerk, 25 years

“Its not just a job. We are AK familia and as associates we are always challenged. AK is a good company to work for”

– Mayne Kosaka , Toyota Master Technician III, 25 years

“Every year it changes from management to employees. AK has a good working atmosphere and the benefits are great.” 15 14

s the longest-standing corporation on Guam, Atkins Kroll has established itself as a steadfast leader in the community. But its influence is not limited to Guam alone. Indeed, AK exists as a network of outlets throughout the Northern Marianas and Micronesia, enabling the company to provide a full range

Saipan’s Microl makes the switch to AK

Upholding our values for 25 years and more Here for Guam. Here for Life.

Here for Guam. Here for Life.

COLLEAGUES

COLLEAGUES

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COLLEAGUES Here for Guam. Here for Life.

Thank you for decades of service

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Lito Argallon

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or nearly four decades, Lito Argallon was not only a familiar face at Atkins Kroll, but also an integral part of the sales team. “I worked at AK for thirty-eight years and six months, to be exact!” said Argallon, fondly looking back on his time at Atkins Kroll. “I previously worked for Ricky’s Auto Company,” he said. Ricky’s was the first American distributor for Toyota on Guam. “AK bought Toyota from Ricky’s in 1975.

Upholding our values

18

That’s when I started working at AK as a sales associate.” Argallon retired in January 2014 as an executive sales associate, a position in which he handled big AK accounts like government and military bids, and fleet sales. “I was straightforward and honest with my customers, so I had good customer retention. And I’m so proud about that,” he said. “Sales is always in my blood. I did it for 38 years, every day. I liked meeting new people and making friends. Many of my customers and colleagues are still a part of my life. I miss sales, but I want to try to experience what retirement is like now.” As it does for many longtime AK employees, the 100th anniversary means a lot to Argallon because he was an essential part of the company’s success. “I’m so proud that I was associated with such a great company.”

for 25 years and more “I started out as an accounting clerk, was promoted to supervisor, and now am an accounting manager. The company has grown and changed a lot. We started out manually inputting data and now everything is computerized. I love my job at AK because of the people, my bosses and the benefits.” – Virgie Orario, Accounting Supervisor, 26 years

“I started on January 18, 1982, as a rental agent. In 1990, I became a supervisor overseeing our Tumon location. Being that I was an expectant mother, in June 1995, I stepped down as supervisor to reprise my role as a rental agent.  In April 2009, I was offered an administrative clerk position. In July 2011 I was promoted to the Rent-A-Car administrator.I definitely enjoy being an employee at AK up to this very day. I grew up with a lot of the people here, so the family atmosphere is comforting. My passion for customer service is what keeps me at the company.” – Herminia Garrido, Toyota Rent-A-Car, 32 years

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“ I started with AK in March of 1985 and at that time AK had several divisions. My first management position was with the wines, spirits and confectionary division from 1985 to 1989. In 1989, I transferred to the auto division and managed the Parts Wholesale Department. From there, I worked my way up to parts manager and then parts director. In January 2013, I was appointed aftersales director. Moving to Guam and joining AK was the best business and personal decision I could have made. I have greatly enjoyed working with AK and being part of the AK family history. The great experience continues and I hope for another 30 years. The associates I have worked with are the main reason I’ve stayed with AK for so long. The business experience and exposure to international markets is another.”

Gert Ceralde

– Robert Maher, Aftersales Director, 29 years

G

ert Ceralde is a remarkable woman. The retired mother of two built a career at Atkins Kroll that lasted 23 years — longer than some of the company’s youngest employees have even been alive. And she did it all while raising a beautiful family and caring for a sick loved one. “I first started working at AK in 1971. I left in 1973 so my husband and I could start a family,” she said. In fact, Ceralde worked right up until she delivered her first son. “I was nine months pregnant when I left. My luggage for the hospital was always in the car when I went to work, just in case the baby came.” Ceralde worked in accounting during that time and her husband was an accountant too. Before their first son was born, the husband-and-wife team even worked alongside each other at AK. Ceralde quickly established herself as a valuable team member. So when she asked for leave to care for her family, former AK President Jack Ehrhart told her to come back any time she wanted. In 1984, Ceralde’s husband was forced to retire early as he battled cancer. Ceralde’s spot at AK was still waiting for her, so she returned to the com-

1970

“I was a PDI — pre-delivery inspector — for Chevys. Now I’m at Toyota Rent-A-Car as a service agent. A lot has changed since I first started here. I’ve seen a lot of changes from additional buildings to having seen presidents come and go. I’ve enjoyed working here. It’s a family company. The benefits and the people are great. We’re like family. This is my second home.” – Joseph Fegurgur, Toyota Rent-A-Car, 34 years

“ I’ve witnessed the change from manual to computerized. It was a drastic change for us and for the betterment of the company. In accounting, many of us have been working together for over 20 years. Benefits are the most important thing, but what is also important is the people I work with. AK is a big company and everyone is very helpful and encouraging. There’s an opportunity to grow.”

pany to provide for her family. “AK is definitely a family-friendly company,” said Ceralde. “We call it the ‘AK Familia.’ We were all like a big family, that’s what I liked about it. We were very happy.” Ceralde started out in the accounting department, then became the Micronesian development coordinator. In the 1990s, she was promoted to the corporate office. Ceralde retired in 2008 as the corporate assistant to former President Robert Hernandez. “It was nice working for a great company like AK,” she said. “With deep appreciation and gratitude to God, I’m blessed to be around to witness AK’s anniversary. A lot of people worked very hard to reach this great milestone.”

– Cristina Sandoval, Accounting, 28 years

“I started out as an administrative clerk, and through hard work and dedication was promoted to administrative supervisor for all administrators. This place is home. I had the same boss for 25 years and he taught me a lot. We have great benefits and employees are great. I want to stay here until life permits. My heart is with AK. I just can’t see myself working anywhere else. I’ve been offered other jobs, but I just can’t leave.” – Mae San Nicolas, Administrative Supervisor, 30 years

1974

AK acquires the Toyota automobile franchise. Soon after, they open the new headquarters in Tamuning.

AK is acquired by the Inchcape Group, an international trading company headquartered in London.


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Easy to Navigate

Viewing the latest edition is a snap! Log in from any computer with internet access to see each day’s e-Edition, as well as an archive of the previous 14 editions.

Easy to Access

The Pacific Daily News E-Edition lets you navigate an exact replica of the printed newspaper. You can flip through pages and skim headlines just as you would with the printed newspaper in your hands. View articles, photos, advertisements, obituaries and even the Juan Malimanga comic strip with the click of a button. Whether you’re at home, at work, or traveling, the Pacific Daily News will never be farther than a click away!

Easy. Informative. Electronic. The Pacific Daily News e-Edition

– Rosario “Rose” Zapanta, Parts Administrative Assistant, 25 years – Larry Panaguiton, Lexus Service Advisor, 26 years

“I am happy to work for a well run company. I am happy to serve customers, they are like family to me.”

“AK is a family oriented business. I truly enjoy working with my colleagues. Our company also offers good benefits for employees.”

– Geraldine Salas “Gerri”, Admin. Clerk, 25 years

“Its not just a job. We are AK familia and as associates we are always challenged. AK is a good company to work for”

– Mayne Kosaka , Toyota Master Technician III, 25 years

“Every year it changes from management to employees. AK has a good working atmosphere and the benefits are great.”

Here for Guam. Here for Life.

Here for Guam. Here for Life.

COLLEAGUES

COLLEAGUES

15 18

Lito Argallon

“I started out as an accounting clerk, was promoted to supervisor, and now am an accounting manager. The company has grown and changed a lot. We started out manually inputting data and now everything is computerized. I love my job at AK because of the people, my bosses and the benefits.” – Virgie Orario, Accounting Supervisor, 26 years

MAGENTA

“I started on January 18, 1982, as a rental agent. In 1990, I became a supervisor overseeing our Tumon location. Being that I was an expectant mother, in June 1995, I stepped down as supervisor to reprise my role as a rental agent.  In April 2009, I was offered an administrative clerk position. In July 2011 I was promoted to the Rent-A-Car administrator.I definitely enjoy being an employee at AK up to this very day. I grew up with a lot of the people here, so the family atmosphere is comforting. My passion for customer service is what keeps me at the company.” – Herminia Garrido, Toyota Rent-A-Car, 32 years

18 CYAN 18

“ I started with AK in March of 1985 and at that time AK had several divisions. My first management position was with the wines, spirits and confectionary division from 1985 to 1989. In 1989, I transferred to the auto division and managed the Parts Wholesale Department. From there, I worked my way up to parts manager and then parts director. In January 2013, I was appointed aftersales director. Moving to Guam and joining AK was the best business and personal decision I could have made. I have greatly enjoyed working with AK and being part of the AK family history. The great experience continues and I hope for another 30 years. The associates I have worked with are the main reason I’ve stayed with AK for so long. The business experience and exposure to international markets is another.” – Robert Maher, Aftersales Director, 29 years

G

“I was a PDI — pre-delivery inspector — for Chevys. Now I’m at Toyota Rent-A-Car as a service agent. A lot has changed since I first started here. I’ve seen a lot of changes from additional buildings to having seen presidents come and go. I’ve enjoyed working here. It’s a family company. The benefits and the people are great. We’re like family. This is my second home.” – Joseph Fegurgur, Toyota Rent-A-Car, 34 years

“ I’ve witnessed the change from manual to computerized. It was a drastic change for us and for the betterment of the company. In accounting, many of us have been working together for over 20 years. Benefits are the most important thing, but what is also important is the people I work with. AK is a big company and everyone is very helpful and encouraging. There’s an opportunity to grow.”

pany to provide for her family. “AK is definitely a family-friendly company,” said Ceralde. “We call it the ‘AK Familia.’ We were all like a big family, that’s what I liked about it. We were very happy.” Ceralde started out in the accounting department, then became the Micronesian development coordinator. In the 1990s, she was promoted to the corporate office. Ceralde retired in 2008 as the corporate assistant to former President Robert Hernandez. “It was nice working for a great company like AK,” she said. “With deep appreciation and gratitude to God, I’m blessed to be around to witness AK’s anniversary. A lot of people worked very hard to reach this great milestone.”

– Cristina Sandoval, Accounting, 28 years

“I started out as an administrative clerk, and through hard work and dedication was promoted to administrative supervisor for all administrators. This place is home. I had the same boss for 25 years and he taught me a lot. We have great benefits and employees are great. I want to stay here until life permits. My heart is with AK. I just can’t see myself working anywhere else. I’ve been offered other jobs, but I just can’t leave.” – Mae San Nicolas, Administrative Supervisor, 30 years

1974

AK is acquired by the Inchcape Group, an international trading company headquartered in London.

22

“I have worked in several departments from accounting to admin to corporate and now distribution. The company keeps changing and becoming more interesting. I have been here for 25 years because my co-workers keep me motivated and provide support and friendships.”

Upholding our values for 25 years and more for 25 years and more

Gert Ceralde

1970

Saipan’s Microl makes the switch to AK

– Barbara “Bobbi” Huihui, Distribution Supervisor, 25 years YELLOW

That’s when I started working at AK as a sales associate.” Argallon retired in January 2014 as an executive sales associate, a position in which he handled big AK accounts like government and military bids, and fleet sales. “I was straightforward and honest with my customers, so I had good customer retention. And I’m so proud about that,” he said. “Sales is always in my blood. I did it for 38 years, every day. I liked meeting new people and making friends. Many of my customers and colleagues are still a part of my life. I miss sales, but I want to try to experience what retirement is like now.” As it does for many longtime AK employees, the 100th anniversary means a lot to Argallon because he was an essential part of the company’s success. “I’m so proud that I was associated with such a great company.”

AK acquires the Toyota automobile franchise. Soon after, they open the new headquarters in Tamuning.

A

“My 26 years of employment with AK, I've seen many changes, from many departments--shipping, insurance, hotel and restaurant, wines and a Mercedes Benz dealership. Its focus today is as an automotive business. I started out as a GM Technician, then a Toyota Technician. Following that, I was Mercedes Benz Technician. When AK gave up the Mercedes Benz franchise, I went back to my position as a Toyota Technician and I still hold it to this day. At AK, I enjoy the company stability, employee benefits and the level of professionalism throughout the company.”

Upholding our values

Thank you for decades of service

ert Ceralde is a remarkable woman. The retired mother of two built a career at Atkins Kroll that lasted 23 years — longer than some of the company’s youngest employees have even been alive. And she did it all while raising a beautiful family and caring for a sick loved one. “I first started working at AK in 1971. I left in 1973 so my husband and I could start a family,” she said. In fact, Ceralde worked right up until she delivered her first son. “I was nine months pregnant when I left. My luggage for the hospital was always in the car when I went to work, just in case the baby came.” Ceralde worked in accounting during that time and her husband was an accountant too. Before their first son was born, the husband-and-wife team even worked alongside each other at AK. Ceralde quickly established herself as a valuable team member. So when she asked for leave to care for her family, former AK President Jack Ehrhart told her to come back any time she wanted. In 1984, Ceralde’s husband was forced to retire early as he battled cancer. Ceralde’s spot at AK was still waiting for her, so she returned to the com-

s the longest-standing corporation on Guam, Atkins Kroll has established itself as a steadfast leader in the community. But its influence is not limited to Guam alone. Indeed, AK exists as a network of outlets throughout the Northern Marianas and Micronesia, enabling the company to provide a full range

– Eddie Sato, Master Technician, 26 years

Here for Guam. Here for Life.

F

“Today, Atkins Kroll Saipan is solely an automotive operation, selling new and used vehicles, leasing and renting vehicles, in addition to operating a Toyota parts department and automotive repair facility, including mechanical and body repairs,” said Brennan. “We specialize in Toyota!” Saipan might be smaller than Guam, but AK Saipan stays incredibly busy. “We have over 4,400 customers in our database,” said Brennan. “Our market share has averaged 45.3 percent over the past 10 years.” Brennan oversees 32 full-time employees, many of whom have been with the company for most of their professional careers. “We have 10 employees with over 20 years of service to the company,” he said. Brennan himself will celebrate 30 years with the companyl in June. For generations on Guam and Saipan, AK has undoubtedly made a positive impact on the lives of its employees and its many customers. And when it comes to celebrating AK’s 100th anniversary, Brennan said this is, “A time to reflect on the amazing changes that have occurred since G.H. Atkins and Clifton H. Kroll first started trading in the islands!"

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COLLEAGUES

or nearly four decades, Lito Argallon was not only a familiar face at Atkins Kroll, but also an integral part of the sales team. “I worked at AK for thirty-eight years and six months, to be exact!” said Argallon, fondly looking back on his time at Atkins Kroll. “I previously worked for Ricky’s Auto Company,” he said. Ricky’s was the first American distributor for Toyota on Guam. “AK bought Toyota from Ricky’s in 1975.

of automotive services to the entire region. In fact, if you head north to Saipan, you’ll be greeted by the same friendly and capable customer service that AK proudly delivers to its customers on Guam. Just visit Atkins Kroll (Saipan). Inc. Up until a few weeks ago, AK Saipan was known as Microl, but the company has been part of the AK family for decades. “Microl Corporation was established in 1967 by a group of local Saipan investors, including Mr. David M. Sablan Sr.,” explained Microl’s President and General Manager, Doug Brennan. Before launching Microl in Saipan, Sablan was a longtime employee at AK. Microl started out as a wholesale and retail operation, providing a variety of products to Saipan and the neighboring islands. Then, AK’s parent company, the Inchcape Group, acquired Microl Corporation in 1983. Microl has been a proud member of the AK family since that time. Over the years, Brennan said the company has been involved in the marketing of automobiles, hotel and restaurant supplies and wines and spirits. It has also provided insurance and shipping services.

14


AK hosts track events for the 26th annual Guam Special Olympics. The company also sponsors the 2003 Central Guam Little League team. The team goes on earn a spot once again in the Little League World Series.

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2003

Rallying after Typhoon Pongsona, AK is a premier sponsor of Guam’s Liberation Day activities, and donates a brand new RAV4 for the prize of the Liberation Day Queen raffle contest.

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COLLEAGUES

Caring for our community Here for Guam. Here for Life.

COMMUNITY O’Brien came to Guam in the 1930s as a young ensign in the Navy. Before World War II erupted, Robert and Maria O’Brien had four children. The O’Brien’s lives were turned upside down in 1941. Following the attack on Pearl Harbor, Japanese planes headed to Guam to attack American forces in what is now known as the Battle of Guam. Robert O’Brien was aboard the Naval minesweeper the USS Penguin at the time. The ship was heavily bombed and strafed and the Japanese captured O’Brien. Against all odds, Iquina’s grandfather somehow survived the remainder of the war in a Japanese POW camp in Zentsuji, Japan. When the war ended and American POWs were released, O’Brien headed straight back to Guam to be reunited with his family. “He always considered Guam his home,” said Iquina. After the war, O’Brien retired from the Navy. He had four more children with Maria O’Brien and they settled back into the life of a happy family. Robert O’Brien went to work for AK in 1954, following in the footsteps of his father-in-law, Joaquin Inouye, whom he never had the opportunity to meet. “My grandfather started in accounting at AK, then worked his way up to be the assistant to the general manager at the time,” said Iquina. O’Brien retired from AK in 1975 after a long and successful career. Eventually, Robert and Maria O’Brien left their beloved home in Guam Above: Robert and Maria O’Brien are to be with family who had moved to the pictured here with their children. U.S. mainland. Robert O’Brien began his career at Decades later, Robert O’Brien’s grandson Atkins Kroll in 1954 and retired in 1975. and Joaquin Inouye’s great-grandson has found himself back “home,” so to speak. aren’t sure what happened to him, but Though he is still new to Guam, Iquina said we believe he may have been killed he already feels a strong sense of belonging during the war.” here, thanks to AK. Although Inouye sadly “I feel honored that my family was not able to remain in was here at AK before me,” he said. Guam and watch his chil“It’s a blessing and I feel very dren grow up, he nonethelucky.” less made a lasting mark Employees at AK call it the AK on the island and on AK. Familia when they describe the “There’s actually a picture of sense of camaraderie felt by everyJoaquin Inouye in the Lexus showone on the team. Iquina’s presence room at AK currently,” said Iquina. at AK takes the term to a new level In fact, Inouye is pictured in front with the legacy his family has built of one of AK’s original buildings. at the company. He was likely an important part of “AK is a great company to work helping to build the company from for,” he said. “I felt welcomed from Cajetan O’Brien the ground up in its earliest years. Iquina day one. It’s a family oriented busiInouye also left a legacy in his ness and environment. They’re offspring, including his daughter Maria In- friends and family to each other. At AK, it’s ouye. all about helping people.” “My grandmother, Maria Inouye, married Robert O’Brien, my grandfather,” said Iquina.

With Atkins Kroll growing rapidly in Guam, the San Francisco office is closed and trading operations are concentrated in the Guam-Micronesia region.

1987

AK opens Toyota dealership outlets in Anigua and Dededo. AK specialties now include automotive, hotel & restaurant, wines & spirits, shipping, consumer products, and insurance.

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LIVING OUR VALUES

Here for Guam. Here for Life.

Iquina follows in family footsteps at AK B

orn in Washington State, Cajetan O’Brien Iquina wanted to reconnect to his family roots in Guam. So he took a leap of faith, packed his bags and headed across the Pacific Ocean just last year. Little did Iquina know, that courageous step would bring him much closer to his heritage than he could have possibly imagined. With over 13 years in sales experience working for AT&T on the U.S. mainland in California, Washington and Nevada, Iquina was quickly hired by Atkins Kroll as a sales associate. As it turns out, he was following in his grandfather and greatgrandfather’s footsteps. Naturally inquisitive about his family background, he discovered that his great grandfather was the first of his family to work for Atkins Kroll. “My great-grandfather was a businessman who came to Guam from Japan in the early 1900s. He was looking for a little adventure and economic opportunity during the peak of the copra trade,” explained Iquina, a self-professed history buff. Adopting the local culture, Iquina’s greatgrandfather took the name Joaquin Inouye as his own. He didn’t just fall in love with the island of Guam, though. Indeed, he fell in love with a woman of Chamorro descent, Ana Salas Santos. The two soon married and started a family in Sumay. During that time, Inoue was hired at Atkins Kroll to work in trading and accounting. “Then World War I broke out, and my greatgrandfather had to be repatriated to Japan,” continued Iquina. “He couldn’t bring his wife and children with him. He sent letters and money to his family through the war, but they stopped coming during World War II. We

1981

24

Here for Guam. Here for Life.

Winning together

Chevrolet Service Department

Caring for our society

Toyota, Scion, and Lexus Admin. Support Team

Body and Paint Department Sales PDI Team

Treat every dollar as our own

Marketing and Distribution Dept.

Rental & Leasing

Admin. Sales Department

2001

AK contributes $10,000 to the American Red Cross, Guam Chapter. AK introduces the first Toyota Prius Hybrid to Guam. AK launches the Chevy Silverado and the Toyota Highlander.

Corporate and HR

Finance and Accounting Department

Toyota, Scion and Lexus PDI Service Department

2002

AK sponsors the Guam Little League team, who wins the regional playoff and earns a spot in the Little League World Series in Williamsport, Pennsylvania. AK contributes $10,000 to the American Red Cross, Guam Chapter following Typhoon Chata’an. Months later, Typhoon Pongsona devastates the island. AK suffers millions of dollars in damages.


AK host Scion Remix Party launches redesigned Scion tC.

2011

AK Lexus presents the Annual Lexus Signature Concert to owners featuring world famous headliners, Color Me Badd and All-4-One.

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2010

Here for Guam. Here for Life.

OUR PRODUCTS

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COMMUNITY

COLLEAGUES

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Here for Guam. Here for Life.

Here for Guam. Here for Life.

AK’s Past and Present Leaders “Not only has AK been a major contributor to Guam’s growth and development, but it’s been there during good times and bad times, when Guam has needed an entity to come forward and help. Even during the war, the company was providing shelter and jobs to local people. AK has a place in Guam’s history. That is undeniable.”

“ When I was there, because we were doing so many different activities, it was pulsing. A lot of people depended on top management to coach them and look after them and I really thrived on that part. Coaching and developing people, helping them — it was fun.” – William Thompson President 1983-88, 1992-98

– Robert Hernandez President 2000-08

“ I feel very proud to be a part of Atkins Kroll’s growth. It’s a great company. I’ve seen the people that are directors and managers now who started off selling and washing cars. I’ve seen that evolution,” Camacho said. “I had a great run. I loved the journey. I loved the company and I loved the people. I miss entertaining the customers, and I miss my AK familia. I am confident that the company will be around for another century.”

“ We are poised to begin the next chapter in AK’s incredible history and while we proudly reflect on the past 100 years in Guam, it is with equal excitement to look forward to 100 more years and continue AK’s legacy to be a responsible corporate citizen.” – Des Graham President 2013-present

Caring for our community

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tkins Kroll’s 100th anniversary celebration not only signifies a century since AK was established as the very first corporation on Guam, but it also marks a century of the company caring for the people of Guam. Providing stable careers to countless employees. Helping families grow and thrive. Making a positive impact in the lives of others, generation after generation. One of the ways AK gives back to the community is by donating time and resources to various charitable groups, including the American Red Cross of Guam. “The Red Cross has been around on Guam for 96 years,

so we kind of have something in common,” said the Red Cross of Guam’s CEO Chita Blaise, reflecting on AK’s anniversary. For over a decade, AK has partnered with the Red Cross. “That’s what is so admirable about AK. They have been very consistent and very committed,” said Blaise. “They have been a strong supporter and worthy of receiving a Corporate Hero award.” AK was recognized as the Red Cross’ very first Corporate Hero 13 years ago, when then-AK president Robert Hernandez helped launch the Red Ball, the Red Cross of Guam’s largest annual fundraising event. “He was one of the first chairpersons of

the Red Ball. He grew it,” Blaise said. Since the Red Ball’s inception, AK has remained a platinum sponsor. Proceeds from the Red Ball are used to accomplish the Red Cross' mission, which includes giving relief to victims of disaster, supporting the troops and their families, training people in first aid, and offering other health and safety services. “As a non-profit organization, we have come to depend on AK,” said Blaise. “We rely entirely on the generosity of the community. It really means a lot to have a corporate entity like AK that has been so generous and committed to our mission.” “AK proudly supports the Guam

Chapter of the American Red Cross annually because of their significance of help to our local community in times of disaster,” said AK’s Marketing and Distribution Director Sammy Sotelo. “They are one of the first on the scene to help our island residents recover from typhoons, earthquakes, fires and other natural disasters,” Sotelo added. “We are thankful to have such an incredible organization to help our community during those times. They are a key partner to the island of Guam.”

– Dan Camacho President 2009-11

1970’s P.B. MackeyPresident W.A. Ashman ............................Vice President R.W. O’Brien ............................Vice President John H. Erhardt ........................President E.H. Vikart ................................Vice President G.J. Walmsley ..........................Vice President W.P. Aldaco ..............................Vice President & Assistant General Manager Philip D. Spark ..........................President 1980’s Alastair Lane ............................President William Thompson ....................President Dave Muir..................................President

1930

Due to persistent low market prices, the AK Tarague Copra Plantation closes.

1940

1990’s A.P. Werner ..............................President William Thompson ....................President Roger Clue................................Vice President & General Manager Roger D. Slater ........................Finance Director Jon I. Schwarz ..........................President Jonathan Stevens ....................Vice President 2000’s Robert Hernandez ....................President Dan Camacho ..........................President Paul Morris................................President & Managing Director Des Graham..............................President & Managing Director

AK ships sail the waters of Micronesia to help American forces during World War II.

1960

AK moves into the Northern Marianas by opening Microl Corporation, providing consumers in Saipan with the same high quality goods that Guam has enjoyed.

2004

AK celebrates its 90th anniversary celebration. To celebrate, the company sponsors a concert by the Beach Boys.

Later that year, AK is recognized as the best company in Guam to work for, based on criteria that included employment opportunity, benefits, environment, salaries, staff training and development.

AK introduces Scion to its customers. AK now sells Toyota, Lexus, Scion, and Chevrolet vehicles.


Parts & Accessories • Sales • Service • Installation • Tinting • Detailing • Signs LOCATED IN TAMUNING AT THE END OF PICK-A-NAIL ROAD

CALL 646-1749 BLACK 14

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40 YEARS OF SERVICE TO GUAM

26

COMMUNITY Here for Guam. Here for Life.

Here for Guam. Here for Life.

A

s Atkins Kroll celebrates its 100th anniversary this year, the company remains steadfast in its mission to give back to the very community that helped it grow and thrive. “Our commitment to the community is embodied in our theme this year, ‘Here for Guam. Here for life,’” said AK Marketing and Distribution Director Sammy Sotelo. “It is AK’s way of giving back for the long term to various villages and non-profit organizations for years to come.”

Cars for the Community In its centennial year, the company is launching Cars for the community where vehicles will be used to sup-

2007

port efforts against crimes related issues like burglaries, drugs/substance abuse, and other village concerns.

percentage of that month’s donation,” said Sotelo. “Every month the charities could change. That way, we can support more organizations that could use some help.”

Community Matters

Looking Forward

As Guam’s oldest corporation, AK has been in business since 1914. So the team at AK will donate $1,914 every month this year to local charities and non-profit organizations, Sotelo explained. Each month, the donation will be shared by three special organizations, uniquely chosen by AK’s customers. “When customers do business with AK, they will be given a token to deposit in the bin they select that represents a

But AK doesn’t plan on stopping there. Indeed, with the company’s centennial celebration, a new chapter of giving back to the community will begin at AK. “Here for Guam. Here for life,” signifies the company’s renewed focus on charitable giving. Fostering a strong sense of corporate responsibility, AK is committed to ensuring that it continues to have a positive impact in Guam for generations to come.

AK is named the 2007 Business Laureate by the Guam Chamber of Commerce.

2009

AK launches the 5th generation Toyota 4Runner


26

Parts & Accessories • Sales • Service • Installation • Tinting • Detailing • Signs LOCATED IN TAMUNING AT THE END OF PICK-A-NAIL ROAD

CALL 646-1749 BLACK 14

YELLOW

14

MAGENTA

14

CYAN 14

40 YEARS OF SERVICE TO GUAM

COMMUNITY Here for Guam. Here for Life.

Here for Guam. Here for Life.

A

s Atkins Kroll celebrates its 100th anniversary this year, the company remains steadfast in its mission to give back to the very community that helped it grow and thrive. “Our commitment to the community is embodied in our theme this year, ‘Here for Guam. Here for life,’” said AK Marketing and Distribution Director Sammy Sotelo. “It is AK’s way of giving back for the long term to various villages and non-profit organizations for years to come.”

Cars for the Community In its centennial year, the company is launching Cars for the community where vehicles will be used to sup-

2007

port efforts against crimes related issues like burglaries, drugs/substance abuse, and other village concerns.

percentage of that month’s donation,” said Sotelo. “Every month the charities could change. That way, we can support more organizations that could use some help.”

But AK doesn’t plan on stopping there. Indeed, with the company’s centennial celebration, a new chapter of giving back to the community will begin at AK. “Here for Guam. Here for life,” signifies the company’s renewed focus on charitable giving. Fostering a strong sense of corporate responsibility, AK is committed to ensuring that it continues to have a positive impact in Guam for generations to come.

As Guam’s oldest corporation, AK has been in business since 1914. So the team at AK will donate $1,914 every month this year to local charities and non-profit organizations, Sotelo explained. Each month, the donation will be shared by three special organizations, uniquely chosen by AK’s customers. “When customers do business with AK, they will be given a token to deposit in the bin they select that represents a

Looking Forward

Community Matters

2009

AK is named the 2007 Business Laureate by the Guam Chamber of Commerce.

AK launches the 5th generation Toyota 4Runner


2011

AK Lexus presents the Annual Lexus Signature Concert to owners featuring world famous headliners, Color Me Badd and All-4-One.

BLACK 13

YELLOW

13

MAGENTA

13

CYAN 13

2010

AK host Scion Remix Party launches redesigned Scion tC.

12

Here for Guam. Here for Life.

OUR PRODUCTS

28 25

COMMUNITY

COLLEAGUES

Here for Guam. Here for Life.

Here for Guam. Here for Life.

AK’s Past and Present Leaders “ When I was there, because we were doing so many different activities, it was pulsing. A lot of people depended on top management to coach them and look after them and I really thrived on that part. Coaching and developing people, helping them — it was fun.” – William Thompson President 1983-88, 1992-98

“Not only has AK been a major contributor to Guam’s growth and development, but it’s been there during good times and bad times, when Guam has needed an entity to come forward and help. Even during the war, the company was providing shelter and jobs to local people. AK has a place in Guam’s history. That is undeniable.” – Robert Hernandez President 2000-08

“ I feel very proud to be a part of Atkins Kroll’s growth. It’s a great company. I’ve seen the people that are directors and managers now who started off selling and washing cars. I’ve seen that evolution,” Camacho said. “I had a great run. I loved the journey. I loved the company and I loved the people. I miss entertaining the customers, and I miss my AK familia. I am confident that the company will be around for another century.”

“ We are poised to begin the next chapter in AK’s incredible history and while we proudly reflect on the past 100 years in Guam, it is with equal excitement to look forward to 100 more years and continue AK’s legacy to be a responsible corporate citizen.” – Des Graham President 2013-present

Caring for our community

A

tkins Kroll’s 100th anniversary celebration not only signifies a century since AK was established as the very first corporation on Guam, but it also marks a century of the company caring for the people of Guam. Providing stable careers to countless employees. Helping families grow and thrive. Making a positive impact in the lives of others, generation after generation. One of the ways AK gives back to the community is by donating time and resources to various charitable groups, including the American Red Cross of Guam. “The Red Cross has been around on Guam for 96 years,

so we kind of have something in common,” said the Red Cross of Guam’s CEO Chita Blaise, reflecting on AK’s anniversary. For over a decade, AK has partnered with the Red Cross. “That’s what is so admirable about AK. They have been very consistent and very committed,” said Blaise. “They have been a strong supporter and worthy of receiving a Corporate Hero award.” AK was recognized as the Red Cross’ very first Corporate Hero 13 years ago, when then-AK president Robert Hernandez helped launch the Red Ball, the Red Cross of Guam’s largest annual fundraising event. “He was one of the first chairpersons of

the Red Ball. He grew it,” Blaise said. Since the Red Ball’s inception, AK has remained a platinum sponsor. Proceeds from the Red Ball are used to accomplish the Red Cross' mission, which includes giving relief to victims of disaster, supporting the troops and their families, training people in first aid, and offering other health and safety services. “As a non-profit organization, we have come to depend on AK,” said Blaise. “We rely entirely on the generosity of the community. It really means a lot to have a corporate entity like AK that has been so generous and committed to our mission.” “AK proudly supports the Guam

Chapter of the American Red Cross annually because of their significance of help to our local community in times of disaster,” said AK’s Marketing and Distribution Director Sammy Sotelo. “They are one of the first on the scene to help our island residents recover from typhoons, earthquakes, fires and other natural disasters,” Sotelo added. “We are thankful to have such an incredible organization to help our community during those times. They are a key partner to the island of Guam.”

– Dan Camacho President 2009-11

1970’s P.B. MackeyPresident W.A. Ashman ............................Vice President R.W. O’Brien ............................Vice President John H. Erhardt ........................President E.H. Vikart ................................Vice President G.J. Walmsley ..........................Vice President W.P. Aldaco ..............................Vice President & Assistant General Manager Philip D. Spark ..........................President 1980’s Alastair Lane ............................President William Thompson ....................President Dave Muir..................................President

1930

Due to persistent low market prices, the AK Tarague Copra Plantation closes.

1940

1990’s A.P. Werner ..............................President William Thompson ....................President Roger Clue................................Vice President & General Manager Roger D. Slater ........................Finance Director Jon I. Schwarz ..........................President Jonathan Stevens ....................Vice President 2000’s Robert Hernandez ....................President Dan Camacho ..........................President Paul Morris................................President & Managing Director Des Graham..............................President & Managing Director

AK ships sail the waters of Micronesia to help American forces during World War II.

1960

AK moves into the Northern Marianas by opening Microl Corporation, providing consumers in Saipan with the same high quality goods that Guam has enjoyed.

2004

AK celebrates its 90th anniversary celebration. To celebrate, the company sponsors a concert by the Beach Boys.

Later that year, AK is recognized as the best company in Guam to work for, based on criteria that included employment opportunity, benefits, environment, salaries, staff training and development.

AK introduces Scion to its customers. AK now sells Toyota, Lexus, Scion, and Chevrolet vehicles.


2014

AK Launches AK One Stop servicing all makes and models AK Launches the Lexus Club

Sincerely, Once again, we extend our congratulations as you celebrate your centennial and wish you continued success. When you joined our Western Region Team in 2011, Chevrolet was celebrating our 100th birthday. Thank you for your contributions and representing Chevrolet on Guam.

O

n behalf of Chevrolet & General Motors, we would like to send our warmest regards and express our congratulations on the 100th anniversary of Atkins Kroll Inc. on the island of Guam. BLACK 5

YELLOW

5

MAGENTA

5

CYAN 5

Dear Atkins Kroll team: Here for Guam. Here for Life.

OUR PRODUCTS CUSTOMERS Here for Guam. Here for Life.

Atkins Kroll Toyota

Leading the way every day Todu I Tiempo Mo’na he catchy tune is very proached Neal Fox to produce much embedded into another jingle that would once the culture of the is- again capture the hearts of the land, and many resi- local people, and wanted to keep dents know the words by heart. some familiarity and connection You can't help but feel the irre- to the original. "The AK people wanted somesistible urge to sing along to the company's iconic jingle, "Sym- thing totally fresh and different from their last jingle, bols of Trust." but they still wanted You can hear an enit to be as catchy and tire theater full of peolong-lasting. They ple singing along to wanted to keep it a the tune, or watch it duet and have it be being performed by upbeat and heavy on popular local bands at drums and rhythm," events throughout the Fox said. island. To keep that familIn 2002, the musical iarity with the first number was a collabjingle, Fox called one oration between AK’s of the original singers Sammy Sotelo, and from the "Symbols of Neal Fox. The music John Gebhart Tr u s t " s o n g , J o h n production company in California called Patterson, Gebhart, to come onboard for the Walz and Fox produced the jin- second song. Gebhart, a Califorgle. The company was part- nia native, has never been to owned by Neal Fox, PWF had Guam but says he hopes to visit been in business since 1989 and one day. In the second song, has written and pro"Here for Guam, duced music for Here for Life," GebNBC, CBS, Fox, hart joins female voVH1, Ford, Toyota, calist April Doyle to Coca Cola and huncreate a similar hardreds of other clients. mony to the first When the company song. was approached by Locals are starting Atkins Kroll to proto embrace the new duce the jingle, Fox song, but still considsays that AK "wanted er the original a clasto sell cars, but they sic. also thought it imporWhile the jingle tant to make their cusNeal Fox has changed, the tomers feel a part of message is constant. t h e c o m p a n y. . . t o [make] them feel more like fam- AK continues to strive to be a company that will provide the ily than customers." They accomplished what they customers with quality service had set out to do, as locals em- and brands that they can trust. b r a c e d t h e p i e c e f o r o v e r a After 100 years, the company decade, eventually turning it into remains here for Guam, here for a hit that many on island identi- life. fied with. Just this year, the company ap-

T

1921

AK launches its Chevrolet franchise.

AK loyalty passed down from father to daughter

W

hen Lourdes Hernandez looks back on memories of her father, Catalino Bejado, she can’t help but remember his love for his apple- green 1976 Chevrolet Caprice Station Wagon. But if there was anything that Bejado treasured more than his luxury cars, it was his wife of 44 years, Maria Flores Bejado. One year, for her birthday, he surprised her with a silver Cadillac De Ville sedan.

A current AK customer, Hernandez notes the quality service she receives at the dealership over the years. She has purchased a number of cars from Atkins Kroll including a Toyota Previa, a Toyota Tacoma Free Runner and a Lexus. “There are some auto dealers where you feel like they just sell to make commission, but I like the overall customer service at AK. That’s what keeps me going back.”

Prius and AK are the

right fit for a busy, active life

A

s a proud owner of a 2012 Prius C, Bernice Schumann says she reaps a lot of benefits from her car, the most notable of which is that she now treads more lightly on nature. Saving hundreds of dollars on gas each year isn’t bad either. Among its numerous benefits, the biggest perk of owning a Prius, she says, is the savings. The hybrid engine lets h e r

1926 and 1928

drive about 50 miles per gallon, helping out both her wallet and the environment. A loyal Atkins Kroll customer for many years, Schumann drove a Toyota Corolla and a RAV4 before she got her Prius. What keeps her a loyal AK client, she says, is the quality of the products and the great customer service.

D earM r.G rah am ,

T hank you for allow ing P acific D ealer C enter / K arB iz A ssociates to be an A tkins K roll business partnerforthe past 20 years.W e look forw ard to 20 m ore years supporting the A tkins K rollfam ily as w ell as your extended fam ily ofC ustom ers on G uam !T hank you for being a part ofG uam and allourlives. Sin cerely , M ark Sw an n ie,P resid en t P acific D ealerC enter-K arB iz -P eak P erform ance A ndy H enrichs • Jerilyn O go • A ngelD acanay • Joe Franco

AK’s Agana Cubs win the Guam Baseball Series and are presented the Trophy Cup.

32

8


AK Lexus introduces the all new CT200 hybrid into its luxury line–up.

2012

AK releases a new model into the Scion brand, FRS. AK Chevrolet partners with the Guam Football Association.

L

6

2011

Sammy Sotelo Director of Marketing & Distribution

For more information, visit aklexusclub.com “Whether being an Elite, Ambassador or Associate member, Lexus owners can get the latest updates on the brand technology, events and value added experiences throughout the year.” said Sammy Sotelo, AK’s Director of Marketing and Distribution. As a Lexus Club member, owners have access to Beyond Partner establishments, Lexus Club amenities, and a unique ownership experience that is unrivaled by any brand on the island. exus has been Guam’s leading luxury brand for more than two decades. The Lexus Club is a program that allows Lexus owners another level of exclusivity with more perks and value.

Here for Guam. Here for Life.

OUR PRODUCTS

30

BLACK 6

MARKING THE MILESTONE Here for Guam. Here for Life.

YELLOW

6

Hafa Adai,

MAGENTA

I write to extend my sincerest congratulations to Atkins Kroll on its 100th anniversary of business on Guam. From its humble beginnings in 1914, specializing in coconut products, Atkins Kroll has grown into one of the most successful automobile distributorships on Guam and throughout the region. As an automobile dealership, Atkins Kroll serves as a trusted brand and corporate partner of our community. Representing Toyota, Scion, Chevy, Lexus, and ACDelco, the company has built its reputation on the quality of their products and their commitment to excellent customer service. In addition to their position as a corporate brand on Guam, AK continues to strengthen its core mission of providing customers with dependable products and service for their automotive needs. Additionally, AK continues to make a difference in our community through their commitment to corporate partnership and service on Guam. Throughout the years, AK has contributed generously to non-profit organizations, disaster relief efforts on Guam and throughout the region, and charitable causes. AK has also sponsored various sports leagues, athletic teams, and community programs, particularly for our youth, among countless other activities and events and I acknowledge their efforts in supporting and strengthening the place we all call home. On behalf of the people of Guam, I commend the leadership, management, and employees of Atkins Kroll for their tireless work and dedication in reaching this historic milestone. Again, I extend my congratulations on the 100th anniversary of Atkins Kroll and offer my best wishes for continued success in the years to come. Si Yu'os Ma'ase'.

6

TODU I TIEMPO, MO’NA Leading the way every day

CYAN 6

Hafa Adai! The last century of our island has been nothing short of glorious. Our ancestors saw the atrocities of war, and rebuilt her after liberation. For the last 100 years, the Atkins Kroll family has been there to share in our tragedy and triumph. Our island has been blessed by the leadership, service, and commitment to our people from AK. The company started from humble beginnings trading coconut meat in the early 1900s. Today, AK is a leading automotive dealership with Toyota, Lexus and Chevrolet. The history of Atkins Kroll inspires innovation and creativity, as well as building and promoting community partnerships. These are the values in our unique Chamorro culture that shine through in their success. Our island is better because of many organizations that donate time and resources, and raise funds for great causes. The Atkins Kroll family supports numerous sports leagues, the Guam Special Olympics, and they also lend their support to disaster relief with the American Red Cross. AK’s generosity is never in short supply, and stands as an example for success and progress for Guam. As the oldest corporation on Guam, and the leading distributor of vehicles in the Western Pacific, we can only look forward to another 100 years of generosity, hard work, and service for our community. We congratulate the hard working staff and management who continue to lead the way every day on a century of memories, hard work, and progress! With Our Sincerest Gratitude for Your Commitment to Guam,

2441 Rayburn House Office Building, Washington, DC 20515 | 120 Father Duenas Ave, Ste. 107 Hagatna, GU 96910


2011

AK Lexus introduces the all new CT200 hybrid into its luxury line–up.

2012

AK releases a new model into the Scion brand, FRS. AK Chevrolet partners with the Guam Football Association.

Sammy Sotelo Director of Marketing & Distribution

For more information, visit aklexusclub.com “Whether being an Elite, Ambassador or Associate member, Lexus owners can get the latest updates on the brand technology, events and value added experiences throughout the year.” said Sammy Sotelo, AK’s Director of Marketing and Distribution. As a Lexus Club member, owners have access to Beyond Partner establishments, Lexus Club amenities, and a unique ownership experience that is unrivaled by any brand on the island. exus has been Guam’s leading luxury brand for more than two decades. The Lexus Club is a program that allows Lexus owners another level of exclusivity with more perks and value.

L

Here for Guam. Here for Life.

OUR PRODUCTS BLACK 6

MARKING THE MILESTONE Here for Guam. Here for Life.

YELLOW

6

Hafa Adai,

MAGENTA

6 CYAN 6

I write to extend my sincerest congratulations to Atkins Kroll on its 100th anniversary of business on Guam. From its humble beginnings in 1914, specializing in coconut products, Atkins Kroll has grown into one of the most successful automobile distributorships on Guam and throughout the region. As an automobile dealership, Atkins Kroll serves as a trusted brand and corporate partner of our community. Representing Toyota, Scion, Chevy, Lexus, and ACDelco, the company has built its reputation on the quality of their products and their commitment to excellent customer service. In addition to their position as a corporate brand on Guam, AK continues to strengthen its core mission of providing customers with dependable products and service for their automotive needs. Additionally, AK continues to make a difference in our community through their commitment to corporate partnership and service on Guam. Throughout the years, AK has contributed generously to non-profit organizations, disaster relief efforts on Guam and throughout the region, and charitable causes. AK has also sponsored various sports leagues, athletic teams, and community programs, particularly for our youth, among countless other activities and events and I acknowledge their efforts in supporting and strengthening the place we all call home. On behalf of the people of Guam, I commend the leadership, management, and employees of Atkins Kroll for their tireless work and dedication in reaching this historic milestone. Again, I extend my congratulations on the 100th anniversary of Atkins Kroll and offer my best wishes for continued success in the years to come. Si Yu'os Ma'ase'.

TODU I TIEMPO, MO’NA Leading the way every day Hafa Adai! The last century of our island has been nothing short of glorious. Our ancestors saw the atrocities of war, and rebuilt her after liberation. For the last 100 years, the Atkins Kroll family has been there to share in our tragedy and triumph. Our island has been blessed by the leadership, service, and commitment to our people from AK. The company started from humble beginnings trading coconut meat in the early 1900s. Today, AK is a leading automotive dealership with Toyota, Lexus and Chevrolet. The history of Atkins Kroll inspires innovation and creativity, as well as building and promoting community partnerships. These are the values in our unique Chamorro culture that shine through in their success. Our island is better because of many organizations that donate time and resources, and raise funds for great causes. The Atkins Kroll family supports numerous sports leagues, the Guam Special Olympics, and they also lend their support to disaster relief with the American Red Cross. AK’s generosity is never in short supply, and stands as an example for success and progress for Guam. As the oldest corporation on Guam, and the leading distributor of vehicles in the Western Pacific, we can only look forward to another 100 years of generosity, hard work, and service for our community. We congratulate the hard working staff and management who continue to lead the way every day on a century of memories, hard work, and progress! With Our Sincerest Gratitude for Your Commitment to Guam,

2441 Rayburn House Office Building, Washington, DC 20515 | 120 Father Duenas Ave, Ste. 107 Hagatna, GU 96910

30

6


2014

AK Launches AK One Stop servicing all makes and models AK Launches the Lexus Club

Sincerely, Once again, we extend our congratulations as you celebrate your centennial and wish you continued success. When you joined our Western Region Team in 2011, Chevrolet was celebrating our 100th birthday. Thank you for your contributions and representing Chevrolet on Guam.

O

n behalf of Chevrolet & General Motors, we would like to send our warmest regards and express our congratulations on the 100th anniversary of Atkins Kroll Inc. on the island of Guam. BLACK 5

YELLOW

5

MAGENTA

5

CYAN 5

Dear Atkins Kroll team: 8

Here for Guam. Here for Life.

OUR PRODUCTS

32

CUSTOMERS Here for Guam. Here for Life.

Atkins Kroll Toyota

Leading the way every day Todu I Tiempo Mo’na he catchy tune is very proached Neal Fox to produce much embedded into another jingle that would once the culture of the is- again capture the hearts of the land, and many resi- local people, and wanted to keep dents know the words by heart. some familiarity and connection You can't help but feel the irre- to the original. "The AK people wanted somesistible urge to sing along to the company's iconic jingle, "Sym- thing totally fresh and different from their last jingle, bols of Trust." but they still wanted You can hear an enit to be as catchy and tire theater full of peolong-lasting. They ple singing along to wanted to keep it a the tune, or watch it duet and have it be being performed by upbeat and heavy on popular local bands at drums and rhythm," events throughout the Fox said. island. To keep that familIn 2002, the musical iarity with the first number was a collabjingle, Fox called one oration between AK’s of the original singers Sammy Sotelo, and from the "Symbols of Neal Fox. The music John Gebhart Tr u s t " s o n g , J o h n production company in California called Patterson, Gebhart, to come onboard for the Walz and Fox produced the jin- second song. Gebhart, a Califorgle. The company was part- nia native, has never been to owned by Neal Fox, PWF had Guam but says he hopes to visit been in business since 1989 and one day. In the second song, has written and pro"Here for Guam, duced music for Here for Life," GebNBC, CBS, Fox, hart joins female voVH1, Ford, Toyota, calist April Doyle to Coca Cola and huncreate a similar hardreds of other clients. mony to the first When the company song. was approached by Locals are starting Atkins Kroll to proto embrace the new duce the jingle, Fox song, but still considsays that AK "wanted er the original a clasto sell cars, but they sic. also thought it imporWhile the jingle tant to make their cusNeal Fox has changed, the tomers feel a part of message is constant. t h e c o m p a n y. . . t o [make] them feel more like fam- AK continues to strive to be a company that will provide the ily than customers." They accomplished what they customers with quality service had set out to do, as locals em- and brands that they can trust. b r a c e d t h e p i e c e f o r o v e r a After 100 years, the company decade, eventually turning it into remains here for Guam, here for a hit that many on island identi- life. fied with. Just this year, the company ap-

T

1921

AK launches its Chevrolet franchise.

AK loyalty passed down from father to daughter

W

hen Lourdes Hernandez looks back on memories of her father, Catalino Bejado, she can’t help but remember his love for his apple- green 1976 Chevrolet Caprice Station Wagon. But if there was anything that Bejado treasured more than his luxury cars, it was his wife of 44 years, Maria Flores Bejado. One year, for her birthday, he surprised her with a silver Cadillac De Ville sedan.

A current AK customer, Hernandez notes the quality service she receives at the dealership over the years. She has purchased a number of cars from Atkins Kroll including a Toyota Previa, a Toyota Tacoma Free Runner and a Lexus. “There are some auto dealers where you feel like they just sell to make commission, but I like the overall customer service at AK. That’s what keeps me going back.”

Prius and AK are the

right fit for a busy, active life

A

s a proud owner of a 2012 Prius C, Bernice Schumann says she reaps a lot of benefits from her car, the most notable of which is that she now treads more lightly on nature. Saving hundreds of dollars on gas each year isn’t bad either. Among its numerous benefits, the biggest perk of owning a Prius, she says, is the savings. The hybrid engine lets h e r

drive about 50 miles per gallon, helping out both her wallet and the environment. A loyal Atkins Kroll customer for many years, Schumann drove a Toyota Corolla and a RAV4 before she got her Prius. What keeps her a loyal AK client, she says, is the quality of the products and the great customer service.

D earM r.G rah am ,

T hank you for allow ing P acific D ealer C enter / K arB iz A ssociates to be an A tkins K roll business partnerforthe past 20 years.W e look forw ard to 20 m ore years supporting the A tkins K rollfam ily as w ell as your extended fam ily ofC ustom ers on G uam !T hank you for being a part ofG uam and allourlives. Sin cerely , M ark Sw an n ie,P resid en t P acific D ealerC enter-K arB iz -P eak P erform ance A ndy H enrichs • Jerilyn O go • A ngelD acanay • Joe Franco

1926 and 1928

AK’s Agana Cubs win the Guam Baseball Series and are presented the Trophy Cup.


CYAN 1 1 MAGENTA

1 YELLOW

BLACK 1

MARKING THE MILESTONE

4

Here for Guam. Here for Life.

Congratulations to AK Guam on 100 years of success! am proud of what has been achieved by our very special colleagues in Guam, and it is in recognition of their 100 years of success that I convey the best wishes from all Inchcape people around the world.

I

Atkins Kroll was established on Guam in 1914 to coordinate the growth of trade within the Pacific Islands, and in 1920 it began importing cars to the island. In 1974, the business and its subsidiaries in the Pacific became part of the Inchcape Group and the company’s original office in San Francisco was closed in 1981 in order to focus its operations on the Guam-Micronesia region. Since then, Atkins Kroll has continued to grow and now has 260 associates and is market leader. Inchcape is a truly international business headquartered in London. We operate in 26 markets around the globe and we represent the world’s premium automotive brands as both a distributor and retailer. As part of the Inchcape Group, AK Guam shares our goal to create an incredible customer service for the best car brands in the world. This means that no matter where you are in the Inchcape world, we always put the customer at the centre of everything we do, bringing them the very best cars and service in the industry. AK’s customer centric ethos has ensured that they have retained their position of leading distributor of vehicles in Guam for over 30 years, providing a full range of motoring services to their valued customers as the exclusive distributor and retailer for our brand partners Toyota, Lexus, Chevrolet, Scion and ACDelco. I am delighted that AK has reached this milestone with so many successes and would like to thank our outstanding colleagues for their dedication to delivering the highest customer service every day. I would also like to thank our loyal customers in Guam who clearly enjoy longstanding relationships with AK. We truly value your custom.

André Lacroix Group Chief Executive Inchcape plc

1906

G. “David” Atkins and Clifton Kroll establish international trade company Atkins Kroll and Co., Ltd. in San Francisco, California and began trade operations between the US and Australia.

1914

Atkins and Kroll head to Guam to establish Atkins Kroll (Guam) Ltd. The company initially specializes in the growing trade of copra, or meat of the coconut, in the Pacific Islands. Soon after, AK builds its first warehouse and store in Hagåtña, near the current site of the Governor’s office. Over the next decade, the company expands rapidly to meet local and international trade demands.


CYAN 2 2 MAGENTA

2 YELLOW

BLACK 2

34

CELEBRATING 100 YEARS

OUR PRODUCTS

Here for Guam. Here for Life.

Here for Guam. Here for Life.

Table of contents 4,6 .....Marking the Milestone

...Customers 8 .....Our customers

...Colleagues 12 .....Past and Present Leaders 16 .....A family’s legacy 20,21 ..Meet our Associates 22 .....AK Saipan

...Community 24 .....Caring for our community 26 .....Here For Guam. Here For Life.

Atkins Kroll Parts Department supplies genuine brand parts for your

Toyota, Scion, Lexus, or Chevrolet vehicles.

...Cars 28,30 ..Our products

Hafa Adai Guam!

I

am honored to be the company President during AK’s 100 year anniversary milestone. Since 1914, AK has been part of Guam’s history from the early days of copra trading, helping start the Guam Chamber of Commerce, to being the first importer of vehicles to Guam, to today’s position in the car industry as Guam’s preferred automotive partner. It is because of our Customers, Colleagues and the Community that have kept our doors open all these years. Our corporate theme of “Here for Guam. Here for Life.” defines who we are as a company and our commitment to the island. I am proud of all of our AK associates that are committed to our customers and providing them with the best customer experience possible everyday.

2014

Atkins Kroll celebrates its 100th Anniversary. The oldest corporation in Guam, AK is now the leading distributor of vehicles in this part of the world.

Best regards, Des

3


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OUR PRODUCTS Here for Guam. Here for Life.

CELEBRATING 100 YEARS

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Here for Guam. Here for Life.

Table of contents 4,6 .....Marking the Milestone

...Customers 8 .....Our customers

...Colleagues 12 .....Past and Present Leaders 16 .....A family’s legacy 20,21 ..Meet our Associates 22 .....AK Saipan

...Community 24 .....Caring for our community 26 .....Here For Guam. Here For Life.

Atkins Kroll Parts Department supplies genuine brand parts for your

Toyota, Scion, Lexus, or Chevrolet vehicles.

Hafa Adai Guam!

I

am honored to be the company President during AK’s 100 year anniversary milestone. Since 1914, AK has been part of Guam’s history from the early days of copra trading, helping start the Guam Chamber of Commerce, to being the first importer of vehicles to Guam, to today’s position in the car industry as Guam’s preferred automotive partner. It is because of our Customers, Colleagues and the Community that have kept our doors open all these years. Our corporate theme of “Here for Guam. Here for Life.” defines who we are as a company and our commitment to the island.

...Cars 28,30 ..Our products

I am proud of all of our AK associates that are committed to our customers and providing them with the best customer experience possible everyday.

2014

Best regards, Des

Atkins Kroll celebrates its 100th Anniversary. The oldest corporation in Guam, AK is now the leading distributor of vehicles in this part of the world.


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MARKING THE MILESTONE Here for Guam. Here for Life.

Congratulations to AK Guam on 100 years of success! am proud of what has been achieved by our very special colleagues in Guam, and it is in recognition of their 100 years of success that I convey the best wishes from all Inchcape people around the world.

I

Atkins Kroll was established on Guam in 1914 to coordinate the growth of trade within the Pacific Islands, and in 1920 it began importing cars to the island. In 1974, the business and its subsidiaries in the Pacific became part of the Inchcape Group and the company’s original office in San Francisco was closed in 1981 in order to focus its operations on the Guam-Micronesia region. Since then, Atkins Kroll has continued to grow and now has 260 associates and is market leader. Inchcape is a truly international business headquartered in London. We operate in 26 markets around the globe and we represent the world’s premium automotive brands as both a distributor and retailer. As part of the Inchcape Group, AK Guam shares our goal to create an incredible customer service for the best car brands in the world. This means that no matter where you are in the Inchcape world, we always put the customer at the centre of everything we do, bringing them the very best cars and service in the industry. AK’s customer centric ethos has ensured that they have retained their position of leading distributor of vehicles in Guam for over 30 years, providing a full range of motoring services to their valued customers as the exclusive distributor and retailer for our brand partners Toyota, Lexus, Chevrolet, Scion and ACDelco. I am delighted that AK has reached this milestone with so many successes and would like to thank our outstanding colleagues for their dedication to delivering the highest customer service every day. I would also like to thank our loyal customers in Guam who clearly enjoy longstanding relationships with AK. We truly value your custom.

André Lacroix Group Chief Executive Inchcape plc

1906

G. “David” Atkins and Clifton Kroll establish international trade company Atkins Kroll and Co., Ltd. in San Francisco, California and began trade operations between the US and Australia.

1914

Atkins and Kroll head to Guam to establish Atkins Kroll (Guam) Ltd. The company initially specializes in the growing trade of copra, or meat of the coconut, in the Pacific Islands. Soon after, AK builds its first warehouse and store in Hagåtña, near the current site of the Governor’s office. Over the next decade, the company expands rapidly to meet local and international trade demands.


Atkins-Kroll 100 Years