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ANNUAL REPORT & PROGRAM FINDINGS 2012-2013

CHESTERFIELD | HANOVER | HENRICO | RICHMOND


Business Resources await Survey Responses So many factors go into a company’s decision making process. Is there local assistance for my firm’s expansion? How can I grow my bottom line? Where can I turn for help with testing of a new idea or product? How can I evaluate a potential foreign customer? Each day brings a unique set of questions and sometimes the answers are elusive. Business First Greater Richmond is here to help! The region’s existing business initiative specializes in finding meaningful answers to your important questions. Every year, economic development professionals and a group of dedicated local volunteers representing the GRP’s partner communities (Chesterfield, Hanover, and Henrico Counties, and the City of Richmond) engage local firms to meet face-to-face with company executives. Those one-on-one conversations provide an opportunity for businesses to share their experiences and allow the community the chance to begin building a lasting relationship with its valuable busi-

What is Business First? How does it work?

2

ness base. With more than 25,000 firms located throughout Greater Richmond, the job is big. The compilation of more than 550 company interviews this year shows that Business First is up to the task. Greater Richmond is fortunate to have a comprehensive partner support network. Local, state, and federal government partners and other private sector service providers greatly enhance the capabilities of the Business First program. The ability to leverage partners who are able to fill in the gaps between local government services keeps our offerings agile and responsive. The Business First team can deploy comprehensive exporting assistance, provide access to tools for exploring new innovations and production ideas, find qualified job candidates at no cost, and so much more. Businesses can be confident that the region’s commitment to objectively provide assistance with company growth and job retention always comes first.

Thank you, Company Representatives, for your willingness to share with the region your successes and challenges so that we can continue to make Greater Richmond a premier business location. Thank you,Volunteers, for spending your valuable time and energy on being local ambassadors, all the while making your communities stronger. Thank you, Local Economic Development Professionals, for your dedication to this incredible work and for your empowerment of the local business community. Sincerely,

Bethany J. Miller Vice President, Business Development Greater Richmond Partnership, Inc.

Business First is an assistance program. It uses face-to-face interviews to gather feedback that helps our partners connect businesses with resources they need to stay in the region and grow.


About the Program Business Retention & Expansion is a critical part of the economic development framework. Existing companies help define communities with the jobs they create, investments they make, and industry clusters they comprise. Existing companies can also be a community’s most powerful group of ambassadors. Firms talk about their environment, discuss available services, and often make decisions about growth and expansion based, at least in part, on how they feel about their existing locations. GRP and its partner communities (Chesterfield, Hanover and Henrico Counties, along with the City of Richmond) decided years ago to take a proactive approach towards ensuring local company success by developing Business First, the region’s existing business initiative. Business First Greater Richmond is a collaborative economic development initiative designed to support the success of local businesses. Economic development professionals and trained volunteers use a face-to-face site visit approach to meet with local executives. Those visits provide business leaders with an opportunity to share their stories – past, present and future – and allow local government representatives an opportunity to listen. By asking a set of objectively designed questions, Business First representatives can gain all sorts of critical insights about local firms. Participants are encouraged to share their attitudes and candid opinions on doing business in Greater Richmond. After the face-to-face conversation, a complete assessment of needs or business development interests is conducted. Links between company circumstance and available resources are made, allowing

Annual Report wins at IEDC, SEDC

Bethany Miller (far right), Partnership vice president of business attraction, greets volunteers and local economic development officials such as Lindsay Hurt (center) to the Virginia Center for Architecture during an appreciation event in April.

local economic development professionals to begin connecting companies to the right information and resources. Each response is customized and can include a variation of support offerings. Common types of assistance offered through Business First and its resource partners include support with developing and executing a recruitment plan, identifying appropriate space for an expansion, assessing funding to acquire new equipment or assisting in a market research study in a foreign country. Through relationships with a number of partner organizations and agencies, the assistance offered through the Business First initiative is robust. Business First is an agile system that can provide need-based solutions at the firm level while analyzing aggregate company information at the regional level to identify trends, new target industries, and challenge areas. The following charts and commentary are based on those conversations and tell an interesting story about the state of the region’s business community today, and where it’s headed in the future.

How can I get involved as a volunteer?

The Greater Richmond Partnership, Inc., and Business First Greater Richmond were recognized this fall by the International Economic Development Council (IEDC) and Southern Economic Development Council (SEDC) for the 2011-2012 Annual Report. Business First Greater Richmond received IEDC’s highest honor for annual report publications, Gold, in the category for communities with populations greater than 500,000. The SEDC honored the publication with the Award of Merit. “Our annual reports provide key information and transparency needed for our volunteers in the field,” said Gregory H. Wingfield, president and CEO of the Partnership. IEDC’s Excellence in Economic Awards Program annually recognizes the world’s best economic development programs and partnerships, marketing materials, and the year’s most influential leaders. The SEDC covers 17 states in North America with a 900-member association stretching from Maryland to Texas.

Last year’s Annual Report was awarded a top prize by IEDC.

Each locality has their own committee. To learn more about becoming a volunteer, visit businessfirstrichmond.com

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program impact & City of Richmond Since opening in 2011, Hardywood Park Craft Brewery has pursued organic and sustainable growth through the hiring of passionate team members, a dedication to local resources, partnerships with many Richmond-based organizations, and collaborations with local farmers and artisans. Their gourmet beers are designed to showcase the local flavor of the Richmond region through the use of fresh local ingredients. In December 2012, Hardywood purchased 2410 Ownby Lane to accommodate its need for more office and warehouse space, a beer education center, and climate controlled warehouse for one of the premiere barrel aging programs on the east coast. The new building has freed up space in 2408 Ownby (their initial company location) for more than $750,000 in equipment investments. By the end of 2013, the expansion will create more than 20 jobs in manufacturing, sales and marketing, administration and hospitality, and increase the brewery’s production capacity by more than 50 percent.

Other expansion news n American Pallet relocating to 25,000 sq.ft. space n Need Supply Co. expands into Scott’s Addition n HDL cracks annual Top 50 list of the region’s largest private employers

Hanover County Total Party Planner is an IT company which specializes in catering and banquet management systems that support a myriad of functions from scheduling and recipes to invoices and staffing. During a standard visit the Business First Hanover team discovered that Total Party Planner had gained recent traction as a standard platform for numerous caterers across the country and abroad. Business First Hanover identified the potential for larger sales abroad and introduced Total Party Planner to Virginia Economic Development Partnership’s international trade program,Virginia Leaders in Export & Trade (VALET). Since taking part in VALET, Total Party Planner received a $5,000 grant from the State Trade & Export Promotion (STEP) program and has begun to retool its international sales approach to focus on new markets. To date Total Party Planner is in conversations with multiple contacts in Australia looking at new sales leads and potential joint ventures.

419 new jobs

4

36

assisted companies

Other expansion news n HCA Virginia plans $10m emergency center n Tyson completes $14m investment in plant, adds 120 n EMSCO expands to 12,000 sq.ft. warehouse n Kings Dominion announces expansion plan with 14 acre “Planet Snoopy”

77.8m

$

in new private investment


success stories Chesterfield County Karen Aylward and John D. Watt, of Business First Chesterfield, conducted a call with the new Hyatt Place Richmond/Chester Director of Sales, Tamara Krueger, and discovered that they were looking to increase leisure traveler stays, especially during the weekend. Coincidentally, a few miles down the road is the Swift Creek Mill Theatre, which is becoming ADA certified and seeking to market to a new demographic. They approached Chesterfield Economic Development regarding tapping into the Virginia Tourism Corporation (VTC) Marketing Leverage Program to help them in their efforts. Since one of VTC’s missions is to increase overnight visitation in the state through cultivation of new markets, a partnership among The Mill, the Hyatt Place and Chesterfield County was inevitable! If the partnership’s efforts are successful, it will result in a $10,000 one-to-one matching grant for the marketing program, and a $20,000 grant package that won’t be awarded until late summer 2013.

Other expansion news n Sabra dipping to add 140 jobs with $86m expansion n Capital One invests $150m in new Chesterfield data center n Amazon to hire 7,000 nationwide, adding to local facility n General Dynamics retains 1,000 workers with contract renewal

Henrico County GenetworX is a fast-growing startup company that specializes in providing personalized medicine based on an individual’s genetic profile. The business was located in multi-tenant office space in the Innsbrook office complex before deciding that they would need additional room to grow. Working with the Business First Henrico team, the GenetworX tream has set up their headquarters and laboratories in the former Innsbrook Library. Henrico County Economic Development Authority staff worked with the company to negotiate a lease with the County and move operations within the Innsbrook business community. The new space consists of 18,000 square feet in Innsbrook Office Park. Based on growth calculations, GenetworX is expecting to add 50 to 100 employees and $3 million of investment within the first two years.

Wow. You helped all of these businesses?

Other expansion news

n WealthForge Holdings Inc. gets investment from the Center for Innovative Technology n Genesis Consulting Partners ranks on Inc. magazine’s 5,000 fastest-growing list n CEVA Logistics expands to a new Henrico County location n Henrico GE security center in Henrico reaches 100 employees and hires more

The Business First program strives to be a one stop solution to many of your business’ needs. You can read more success stories on our website at businessfirstrichmond.com/testimonials

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What is your projected sales growth? Eighty-three percent of respondents are forecasting positive sales growth in the coming year with nearly 40% reporting that they expect double or triple-digit sales growth in that period. Of the remainder, only 5% expect sales to decline. This could be an important trigger for hiring, as well as a catalyst for additional investment in technology, machinery and equipment, and space.

Nothing can dampen a business’ spirit more than poor provision of municipal services or the failure to execute key government functions, such as economic development. It’s encouraging that at the regional level, 8 out of 10 businesses expressed their satisfaction (rated Good or Excellent) with efforts to support the expansion of the regional economy. The following charts detail the ratings for other variables.

50%

27%

program findings*

The Business First program works to support the expansion of existing businesses. Twenty-seven percent of respondents have plans to expand their physical space, requiring in excess of 423,350 square feet of commercial space to accommodate their growth.

Educational Services 3% Other Services 1%

Among the firms interviewed, the below industries forecast the largest percentage gains in employment. Plan to hire more 35% Interviewed firms employ more than 18,000 individuals, a small fraction of the regions’ 490,000 jobs. The good news is that the region’s workforce is still expanding. Over the coming year, Greater Richmond is projecting a roughly 1% growth in jobs - almost 5,000.

No change 57%

Plan to hire fewer 9%

A total of 130 businesses (35%) indicated that they plan to add staff in the coming year, creating 1,080 new jobs. Two-hundred and thirteen companies (57%) indicated that they will remain with the same staff and only 33 businesses (9%) indicated that they plan on hiring fewer employees.

Of those firms adding staff, the largest numerical gains are expected in Professional, Scientific, and Technical Services (a variety of occupations referred to in GRP’s cluster focus as Professional and Creative Services), Wholesale Trade and Manufacturing.

Workforce Availability

22% 21% 13% 7% 5%

Manufacturing Professional, Scientific, and Technical Services Wholesale Trade Healthcare and Social Assistance Accomodation and Food Service

Facility Usage vs. Capacity

Excellent 29%

Good 48%

Fair 18%

11%

Poor 6%

Rate the local business climate:

Information 3%

Wholesale Trade 13%

Manufacturing 24%

Professional, Scientific, & Technical Services 22%

Excellent 7% Good 66% Fair 25% Poor 2%

Finance & Insurance 3%

Health Care & Social Assistance 7%

Accommodation and Food Services 4%

Retail Trade 3%

Arts Entertainment, and Recreation 3%

4%

Seventy-three percent of companies interviewed rated the business climate as Excellent or Good - a three-percentage-point increase over last year - and 82% predict the business climate will continue to improve. Despite any concerns regarding the business climate, 94% of the individuals contacted through Business First had a positive attitude overall about the region.

Compare the local business climate today versus 5 years ago:

Better today 50%

Workforce Quality

Excellent 34%

Good 50%

Fair 12%

Poor 4%

77%

23%

NO YES 41% managers added staff

550

Business outreach identified important indicators signaling a company’s need to grow in the future, including space and equipment utilization. Approximately 58% of the businesses interviewed are working at more than 90% of space capacity, suggesting the need for future expansion. The commercial real estate market has been recovering in Greater Richmond, with vacancy rates in the industrial and office markets falling. Also, asking rents have increased according to CoStar, a commercial real estate information provider.

Equipment Usage vs. Capacity

Fewer than a quarter of firms reported challenges recruiting, and less than 10% reported employee retention as a problem. Business First will continue to lower this percentage through partnerships with local workforce networks.

Real Estate, Rental & Leasing 3%

Construction 3%

Management of Companies and Enterprises 1%

26%

The region’s business climate is an important factor in the retention of firms and talent in the region. For firms with multiple options for an expansion, it becomes an important consideration in the location decision process.

Agriculture, Forestry, Fishing and Hunting 3%

Transportation & Warehousing 1.5%

58%

Workforce Availability and Quality Having an effective and productive workforce is key to supporting a successful growing business community. Overall, area businesses report satisfaction with the availability of labor, with 76% rating it Good or Excellent. Eighty-four percent rate workforce quality in the Good or Excellent categories.

    

Business Climate Rankings

Compared to last year, a smaller number of companies (53%) report high levels of equipment utilization. This could mean less demand for new machinery and equipment for this group of firms in the coming year.

The companies that participated in this year’s program represents more than 18,000 jobs in the region. It is a diverse list of firms, including large and small companies, of which 78% call the Richmond Region their headquarters. Twenty-nine percent of the respondents indicated they had another facility in the US providing a similar product or service, and 11% have international locations.

28%

12%

7%

18,000 130

existing jobs represented

companies planning to add staff in the coming year

$77m

Worse today 33%

Public Water/Sewer

Forecast the condition of the local business climate 5 years from today:

Will be better 82%

No change 8%

Will be worse 9%

In terms of industry representation, the largest sector represented was Manufacturing (24%), followed by Professional, Scientific, and Technical Services (22%), and Wholesale Trade (13%).

K-12 Education

Business First gives business leaders a voice in the local community

Key Findings 53%

No change 18%

92

expanding businesses identified

423k

square feet of additional commercial space required

capital investment potential

* Survey responses are provided on a voluntary basis by interviewed firms. Analysis in this report is based on the survey responses received during the Business First site visitation process.

The chart above illustrates the opinions of the business leaders interviewed. Colleges and universities are consistently rated the highest of the educational offerings in the region with K-12 offerings also earning high marks. Both are important components of the region’s workforce pipeline. Area colleges and universities convey more than 13,000 degrees annually

and the region’s high schools graduate an additional 14,000 students. These first-time workers are an important resource to our growing business base. Other factors influencing the quality of life, and therefore the firm’s ability to attract and retain workers, rated highly, as well. The quality of the

region’s various cultural amenities received top ratings from 88% of respondents. Businesses report that the region offers a quality lifestyle, as well as quality career opportunities. However, work could be done to increase awareness, especially among younger, highly educated workers about locally available career opportunities.


What is your projected sales growth? Eighty-three percent of respondents are forecasting positive sales growth in the coming year with nearly 40% reporting that they expect double or triple-digit sales growth in that period. Of the remainder, only 5% expect sales to decline. This could be an important trigger for hiring, as well as a catalyst for additional investment in technology, machinery and equipment, and space.

Nothing can dampen a business’ spirit more than poor provision of municipal services or the failure to execute key government functions, such as economic development. It’s encouraging that at the regional level, 8 out of 10 businesses expressed their satisfaction (rated Good or Excellent) with efforts to support the expansion of the regional economy. The following charts detail the ratings for other variables.

50%

27%

program findings*

The Business First program works to support the expansion of existing businesses. Twenty-seven percent of respondents have plans to expand their physical space, requiring in excess of 423,350 square feet of commercial space to accommodate their growth.

Educational Services 3% Other Services 1%

Among the firms interviewed, the below industries forecast the largest percentage gains in employment. Plan to hire more 35% Interviewed firms employ more than 18,000 individuals, a small fraction of the regions’ 490,000 jobs. The good news is that the region’s workforce is still expanding. Over the coming year, Greater Richmond is projecting a roughly 1% growth in jobs - almost 5,000.

No change 57%

Plan to hire fewer 9%

A total of 130 businesses (35%) indicated that they plan to add staff in the coming year, creating 1,080 new jobs. Two-hundred and thirteen companies (57%) indicated that they will remain with the same staff and only 33 businesses (9%) indicated that they plan on hiring fewer employees.

Of those firms adding staff, the largest numerical gains are expected in Professional, Scientific, and Technical Services (a variety of occupations referred to in GRP’s cluster focus as Professional and Creative Services), Wholesale Trade and Manufacturing.

Workforce Availability

22% 21% 13% 7% 5%

Manufacturing Professional, Scientific, and Technical Services Wholesale Trade Healthcare and Social Assistance Accomodation and Food Service

Facility Usage vs. Capacity

Excellent 29%

Good 48%

Fair 18%

11%

Poor 6%

Rate the local business climate:

Information 3%

Wholesale Trade 13%

Manufacturing 24%

Professional, Scientific, & Technical Services 22%

Excellent 7% Good 66% Fair 25% Poor 2%

Finance & Insurance 3%

Health Care & Social Assistance 7%

Accommodation and Food Services 4%

Retail Trade 3%

Arts Entertainment, and Recreation 3%

4%

Seventy-three percent of companies interviewed rated the business climate as Excellent or Good - a three-percentage-point increase over last year - and 82% predict the business climate will continue to improve. Despite any concerns regarding the business climate, 94% of the individuals contacted through Business First had a positive attitude overall about the region.

Compare the local business climate today versus 5 years ago:

Better today 50%

Workforce Quality

Excellent 34%

Good 50%

Fair 12%

Poor 4%

77%

23%

NO YES 41% managers added staff

550

Business outreach identified important indicators signaling a company’s need to grow in the future, including space and equipment utilization. Approximately 58% of the businesses interviewed are working at more than 90% of space capacity, suggesting the need for future expansion. The commercial real estate market has been recovering in Greater Richmond, with vacancy rates in the industrial and office markets falling. Also, asking rents have increased according to CoStar, a commercial real estate information provider.

Equipment Usage vs. Capacity

Fewer than a quarter of firms reported challenges recruiting, and less than 10% reported employee retention as a problem. Business First will continue to lower this percentage through partnerships with local workforce networks.

Real Estate, Rental & Leasing 3%

Construction 3%

Management of Companies and Enterprises 1%

26%

The region’s business climate is an important factor in the retention of firms and talent in the region. For firms with multiple options for an expansion, it becomes an important consideration in the location decision process.

Agriculture, Forestry, Fishing and Hunting 3%

Transportation & Warehousing 1.5%

58%

Workforce Availability and Quality Having an effective and productive workforce is key to supporting a successful growing business community. Overall, area businesses report satisfaction with the availability of labor, with 76% rating it Good or Excellent. Eighty-four percent rate workforce quality in the Good or Excellent categories.

    

Business Climate Rankings

Compared to last year, a smaller number of companies (53%) report high levels of equipment utilization. This could mean less demand for new machinery and equipment for this group of firms in the coming year.

The companies that participated in this year’s program represents more than 18,000 jobs in the region. It is a diverse list of firms, including large and small companies, of which 78% call the Richmond Region their headquarters. Twenty-nine percent of the respondents indicated they had another facility in the US providing a similar product or service, and 11% have international locations.

28%

12%

7%

18,000 130

existing jobs represented

companies planning to add staff in the coming year

$77m

Worse today 33%

Public Water/Sewer

Forecast the condition of the local business climate 5 years from today:

Will be better 82%

No change 8%

Will be worse 9%

In terms of industry representation, the largest sector represented was Manufacturing (24%), followed by Professional, Scientific, and Technical Services (22%), and Wholesale Trade (13%).

K-12 Education

Business First gives business leaders a voice in the local community

Key Findings 53%

No change 18%

92

expanding businesses identified

423k

square feet of additional commercial space required

capital investment potential

* Survey responses are provided on a voluntary basis by interviewed firms. Analysis in this report is based on the survey responses received during the Business First site visitation process.

The chart above illustrates the opinions of the business leaders interviewed. Colleges and universities are consistently rated the highest of the educational offerings in the region with K-12 offerings also earning high marks. Both are important components of the region’s workforce pipeline. Area colleges and universities convey more than 13,000 degrees annually

and the region’s high schools graduate an additional 14,000 students. These first-time workers are an important resource to our growing business base. Other factors influencing the quality of life, and therefore the firm’s ability to attract and retain workers, rated highly, as well. The quality of the

region’s various cultural amenities received top ratings from 88% of respondents. Businesses report that the region offers a quality lifestyle, as well as quality career opportunities. However, work could be done to increase awareness, especially among younger, highly educated workers about locally available career opportunities.


What’s next?

BETTER

Brookings Institution’s Metropolitan Export Initiative, Greater Richmond’s efforts will produce some clear-cut guidance about exporting, a list of local resources and expertise, and strive to help boost the region’s metro export GDP. Effective and Efficient At its core, Business Retention & Expansion is about proactively ensuring that communities are doing all of the economic development work they can to help existing companies grow jobs and make more capital investments locally. With so many companies in the region to connect with, developing efficient and effective strategies is critical to Business First’s success. Over the coming year, GRP and its partner communities will begin to take a closer look at where and how to focus attention on the region’s companies. We’ll take time to grow our relationships with partner organizations and look for ways to streamline and refine our business service offerings. As ambassadors of the business community, we look forward to continuing our mission of adding value to local business operations, and enhancing Greater Richmond as a premier location for business prosperity.

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New System, New Strategy It shouldn’t come as a surprise that Business Retention & Expansion work is about taking action. Existing business outreach equals action. Telling success stories equals action. Responding to challenges and finding solutions equals action. In order to ensure that we’re getting the most information about companies that we can, and to ensure that the information exchange can happen efficiently, Business First is changing its survey process. We’ll now ask fewer questions, all of which are strategically organized into ‘Actionable’ categories. The answers provided will indicate to the Business First representative whether or not any additional information gathering is necessary. When the information is reviewed by the local economic development office they can quickly deploy a targeted company response. Regional Export Initiative The phrase, “It’s a small world,” doesn’t exactly apply to companies considering international sales for the first time – even when they know that 96 percent of the world’s consumers live outside of the

{

system strategies efficiency

How will the gathered information be used?

10

United States. Sometimes, however, it’s all about who you know – and luckily more firms connect to the Greater Richmond Partnership every year. The Business First program will spend the next few years leveraging resources available to local businesses through state and federal resource partners working within the region to promote international trade every day. Modeled after the

The information is first used to direct resources and assistance to those companies in need. Annually, the gathered information is presented in this publication to help us assess the region’s business climate.


THANK YOU FOR PARTICIPATING!

1 Volt Associates Inc • 1708 Gallery • 707 Custom Tailoring • A & B Financial Services • A & S Enterprise Limited • A C & S Financial Services • A Grace Place/Adult Care Center • A.P.Grappone and Sons, Inc • AAABar Printing & Forms Company • Abstract Title Services, LLC • Accents Unlimited Inc. • Accounting By PC Inc • Accurate Courier Express • Acorn Sales Company, Inc. • Acumen Golf • Add-A-Deck, Inc. • Advanced Concepts Training Corp. • AEC Engineering, Inc. • AECOM • Aegis Environmental Inc. • Aero Industries, Inc. • AFLAC State Office • Afton Chemical Corp. • Agee Woodworks • Agents Insurance Markets • Air Metal Corporation • Alarm Systems of Richmond • All A Board, Inc. • Alley, Sadler & Alley, Inc. • Alliance Machine and Engraving • Allied Door Controls & Glass • Allied Heating & Air Conditioning Sales Corporation • ALSTOM Power, Inc. - US Headquarters • Always Best Care • Amazon.com • American Infrastructure • American Orthotic & Prosthetic Center • American Red Cross Greater Richmond Chapter • Americast - Precast • Amica Mutual Insurance Co. • Ammann & Whitney • Anixter, Inc. • Ann’s Soul Food • ANW Engineering PC • Applied Telecom Solutions, Inc. • Apria Healthcare • Arcet Equipment • Archer Integration, LLC • Architects Dayton & Thompson PC & Associates • Armstrong, Bristow, Farley & Schwarzschild PLC • Art’s Automotive Service • ARW Contracting, Inc. • Ascendant Group • Ashcraft Insurance of Virginia, Ltd. • Ashland Milling Co. • Associated Insurance Systems Services, Inc. • Atlantic Financial Group LLC • Atlantic Group of Companies, Inc. • Atlantic Plywood Corporation • Atwood Printing & Mailing • Auto and Industrial Painting • Axxcelera Broadband Wireless • B & B Consulting Services Inc. • B & L Floor Covering, Inc. • B. W. Wilson Paper Company • Bachrach’s Jewelers • Backstage LLC • Ballos Precision Machine, Inc. • Bankers Insurance, LLC • Barry Strickland & Company • Bartlett Tree Experts • Bashir’s Financial Service • Battlefield Press, Inc. • Battleware Technology • Batzli Wood & Stiles • Beamon & Associates, P. C. • Belfor Property Restoration • Belle Vie European Bistro • Benefit Design • Beneuro • BidSmith • Biegler & Associates • Bird Watchers • BizWorks Enterprise Center • Blakemore Construction Corporation • BlueLinx Corporation • Bon Secours Healthsource • Bondi Blonde • Bondioli & Pavesi, Inc. • Bonitz Flooring Group, Inc. • Breeden & Silver Distribution Corporation • Brightstar Healthcare • Brookhill Electrical & Traffic • Brookmeade Sod Farm, Inc. • Brooks Creative & Company • Brown & Brown Insurance • Broyles Auto & Wrecker Service • Bryant & Stratton College • Bucci & Dix • Buford Road Pharmacy • Bunkie Trinite Trophies • C. P. Dean Co., Inc. • Caliber Equipment, Inc. • California Imports, LLC • Camden’s Dogtown Market • Cameo Models Internationale, Inc. • Campbell & Campbell, P.C. • Can Do Specialty Printing • Canfield Baer LLP • Cantwell-Cleary Co., Inc. • Capitol Securities Management Inc. • Cardno Marshall Miller & Associates • Care Advantage • Carmack, Claude W - Accounting • Carter Power Equipment • Cary Street Partners • Carytown Coffee • Carytown Coffee Shop • Catch Your Limit Consulting • Cavalier Industries, Inc. • Center Home Medical • Chadwick, Washington, Olter, Moriarty & Lynn, PC • Champagne & Shoes • Changing Reins • Chaplan & Qureshi • Charter One Mortgage Corporation • Chesterfield Berry Farm • Chesterfield Dance Center • Chesterfield Observer • Chmura Economics & Analytics • Classic Machine and Engineering • Clear Channel Broadcasting, Inc. • Clearpoint Financial Solutions • CMC Printing & Graphics, Inc. • CNA Group Benefits • Colonial Farm Credit, ACA • Colortree/Graphic Innovations • Commonwealth Electrical Services • Commonwealth Parenting Center • Community Idea Stations • Computer Resource Team • Comtel Communications • Conquest Communications • Cornerstone Financial Management, Inc. • Corporate & Museum Frame • Country Vintner • Courier Services, Inc. • Courtyard by Marriott Richmond Chester • Credit Adjustment Board Inc. • Creedle, Jones & Alga, PC • Cross Law Office • CSC Consulting, Inc. • CSC Equipment & Supply Company, Inc. • CSC Leasing Co. • CTI Consultants, Inc. • Custom Kitchens, Inc. • Custom Mechanical Service, Inc. • CXL Hair Studio • Cyclus Bike Shop • Dal-Tile Corporation • Data Directions, Inc. • Data Pool • Day Title Services, LC • Days Inn • Daystar Desserts, LLC • De Stefano Architectural Group • Delta Pure • Dementi Studio • Denard • Design Service Co Inc Of Va • Design Tech Exhibits & Displays • Despasquale Delph Gentilhomme Group • Dewberry & Davis, Inc. • Digital Benefit Advisors • DiTech Group • Dominion Control Systems Inc. • Dominion Partners • Dominion Technical Sales, Inc. • Drytac, Corporation • DuPont Chemical Solutions Enterprise/James River Plant • Dutton & Associates, LLC • Eagle Transport Corporation • Earl, Clifford C, Art & Sculpture • ECPI Technical College • ECR Pharmaceuticals • Emerald Homes • Emergency Equipment • Emerson Ecologics • EMSCO • Engineering Design Associates • Environmental Alliance, Inc. • ESS • Environmental Solutions/The Sustainability Park • Epitome Networks • Equity Real Estate Corporation • Esitech, Inc. • EVB - Administrative Office • Express Employment • Express Employment Professionals • Factory Direct Equipment • Family and Cosmetic Dentistry • Farmer Machine Co. • Fed Ex Express • FEDweek • Fertility Institute of Virginia • Fiamour Lingerie & Intimi, LLC • Fidelity National Title • Filtrona Fibertec • Fiorucci Foods Inc. • Fire-X Corporation of Virginia, Inc. • Flagstop Car Wash & Quick Lube • Flame 231 • Flying Pig • Flying Squirrels • Flynn’s Foods, Inc. • Foley Material & Handling Co., Inc. • For Rent Media Solutions • Franz Haas Machinery of America, Inc. • Froehling & Robertson, Inc. • Fulton & Jones, CPA • G.D. Package Machinery Inc. • G4S Secure Solutions USA Inc. • Ganey, Bruce - Law Office • Gas & Steam Turbine Consulting • GE Healthcare • GEICO Staff Counsel • Genik, Inc. • George Ellis Redford, IV, CP • Gillies Creek Industrial Recycling LLC • Glenn Glass Inc. • GLM Insurance • Golden Deli Mart • Goodfellow, Jalbert, Beard & Assoc. Inc. • Gooding Construction Company • Greendale Railing Co., Inc. • Guardian Building Products Group • Gumenick Properties • H. J. Holtz & Son • Hair Cuttery • Hall & Hall PLC • Hamilton Beach • Hankins & Anderson, Inc. • Hanover Controls & Supply Corp. • Hanover Farm & Garden • Hanover Tool • Hanson Pipe & Products Inc.- Hanover Pipe • Hard Bargain, Inc/Floor Traders • Harleysville Insurance Co. • Harris Electric Company of Virginia, Inc. • Health Link Family Chiropractic • Hearing Solutions, PLLC • Henrico Citizen • Henrico Farm Bureau • Henrico Tool & Die Co., Inc. • Hexion Speciality Chemicals • HHHunt Communities & HHHunt Homes • Hilex Poly Co., LLC • Hilldrup Moving & Storage • Hilton Garden Inn • Hooper Holmes, Inc. • Horizon Medical LLC • Hyatt Place - Chester • Hyatt Place Richmond Arboretum • Idea • Image Designers, Inc. • Independent Container Line, Ltd. • Independent4x • Insights Training Group • Insulation Materials of Virginia LLC • INTEGfilms • Integra Realty Resources-Richmond • Integrated Medical Partners • Integrated Power Sources of Virginia • Integrity Choice Realty ICR • Intract, Inc. • IPC Technologies • It’s Homemade LLC • J. E. Jones Lumber • Jackson Patent Group, The • James River Irrigation • Jewett Machine • Jim Jeter’s Carpet Outlet • Jolliffe & Associates • Jonas Marketing Associates, LLC • Jumpstart Consultants • JumpSTART, Inc. • Junk Shuttle • K & T Machine • Kaeser & Blair Promotional Products • Kaloski Veterinary Relief PLC • Kane Company • Karsten Cabinets Limited • KBS, Inc. • Keener Communications, Inc. • keiter, stephens, hurst, gary and shreaves, P.C. • Keith D Peterson & Company • Keller Williams Realty • Kenntico Cuban Restaurant • Keystone Professional Services, Inc. • Kimley-Horn and Associates, Inc. • Kleane Kare • KLM Marketing LLC • Kosmo Machine Co, Inc • Kumon Math & Reading Center • Lakeside Fuel Oil • Landin Companies, The • Lee Conner Realty & Associates • Lee Davis Veterinary Hospital • Leipertz Construction, Inc. • Leschaco Inc • Lift Coffee Shop & Cafe • Linden Row Inn • Lindo Amanecer • Lingerfelt Companies • Liphart Steel Co Inc • Livingston International • Locke Partin DeBoer & Quinn • Logan’s Roadhouse • Longest & Daniels Realtors, LLC • Looking Good Hair Company • MAC Technologies, LLC • Maid to Perfection of Richmond • Main Street Realty • Make-A-Wish Foundation of Greater Virginia • Managed Care Innovations • Manchester Hydraulics • MannKidwell • Markel Corporation • Market Share • Markham-Wilbert Burial Vault Service • Marks and Harrison • Maruchan Virginia • Master Electrical Services • Mature options • MAxx Potential • McCann Realty Partners, LLC • McCormick Taylor & Assoc. • McQuay Factory Service • Meadows Urquhart Acree & Cook, LLP • Medical Society of Virginia • Metromont • Metropolitan Business League • Michael Baker Corporation • Mid-Atlantic Source One, Inc. • Midkiff Muncie & Ross PC • Milestone Counseling Services • Mills Electric Co., Inc. • Moore’s Auto Body & Paint Shop • Morris Realty and Development LLC • Move It Now • Myers & Stauffer LC • National Marking Products, Inc. • Natural Stoneworks, LLC • NBB Controls, Inc. • Neagles Flexo Corp. • Nick’s International Foods • Norfolk Wire Richmond • Norman Rainock Art Company Inc • Norvell Signs • NYW Trading Company • Office Interiors, Inc. • Ogburn Brothers • Old Dominion Insulation, Inc. • Old Dominion Tractor & Equipment Co., Inc. • Old World Prints, Ltd. • Olde Towne Bicycles • On Hold Marketing • Ortho Virginia West End Orthopedic Clinic • Outsource Online and Consulting LLC • O’Virginia • Packaging Resources, LLC • Party Perfect • Paul Lemacks & Associates • Pennsylvania Steel • Perly’s Restaurant & Deli • Philip Morris Park 500 • Phipps & Bird • Piascik & Associates, P. C. • Pibby’s Bicycle Repair • Power Distribution, Inc. • Power Genics • PR Plumbing Solutions • Pratt Industries • Preferred Title & Settlements Services, Inc. • Premier Transfer & Storage • Prestige Delivery Systems, Inc. • Printing Services, Inc. • Professional Financial Services • Promotional Considerations, Inc. • Pugh Lubricants • Pure Water Resources • R.E. Michel Company, Inc • Rainbow Station • Ramey Kemp & Associates of Richmond, Inc. • Rawls, McNelis & Mitchell, PC • REA Algonquin Hanover Manufacturing Corp. • Ready Mixed Concrete Co. • REDC Community Capital Group • Reddy Ice • Renaissance Center Assoc. • Renovation Resources • Resource International Ltd. • Reynolds Real Estate Venture LLC • Richclean • Richmond Ballet • Richmond Camera Shop Inc. • Richmond Corrugated Box • Richmond Dragway • Richmond Harley Davidson Motorcycles • Richmond Re-Cycles • Rick Whittington Consulting LLC • River Cross Partners, LLC • Rivera Law Firm • Roanoke Engineering Sales Co., Inc. • RRS Foodservice • Ruth & Ollie • Ryan & Ames • Ryan Herco Products Corporation • Seif & Associates Medical Graphics • Shade & Wise, Inc. • Sheltering Arms Rehabilitation Hospital • Sherwin Williams Company #4356 • Sims Metal • SkyShots Photography LLC • SLAIT Consulting • Slipped Disc • Southern Baptist Conservatives • Southern Electronics, Inc. • Southern Tile Distributors, Inc. • Spectra Quest • Spy Rock Real Estate Group • Staffmark • Stained Glass Creations, Inc. • Standard Parts Corp • Steel Service Company • Steel Services, Inc. • Steves & Sons, Inc. • Stone’s Office Equipment Co., Inc. • Stone’s Throw Studios • Stryker Orthopedics • Stuart P. Myers Co. • Superior Distributors • SuperValu Eastern Region • Sweeney & Sons Unlimited, Inc. • Sweet Kakes • Systems Support And Controls Inc • Tarrants Cafe • TeamLogic IT • Tech Knowledge Inc • Tera D. Kovanes, CPA LLC • The Bergman Group, Inc. • The Bill Police • The Closet Factory • The Dairy Bar Restaurant • The Flores Shop • The Peggs Company, Inc. • The Profit Source LLC • Theatre IV • Thomas & Betts Power Solutions • Timberlake Contracting LLC • Timmons Group Inc. • Tint Doctor • Toomey R J Real Estate • Torus Law • Total Asphalt Service • Total Printing Company • Touch Points Public Relations LLC • Tour Plan International Group & Travel Management Co. • Toyota & Lexus Motor Credit Corporation • Transit Lumber Co. • Transworld Systems, Inc. • Trendline Capital Management Corporation • Trio Fasteners, Inc. • Trish Wilkins, MS, RD • Truliant Federal Credit Union • Trustmor Mortgage Co. • Tucker Paper & Plastics, Inc. • Tucker Psychiatric • Tumblr • Two Rivers Law Group, PC • Tylo Equipment Co., Inc. • Tyson Foods, Inc. • Ukrop’s Homestyle Foods • University of Virginia - Richmond • U-Quality AutoParts Corporation • VACO Richmond, LLC • VAMAC, Inc. • VAVS Video • Victory Farms Inc. • Vineyard Vines • Virginia Artesian Bottling Company • Virginia Association of Non-Profit Homes for the Aging • Virginia Baptists Resource Center • Virginia Blood Services • Virginia Board of Accountancy • Virginia Favorites Ltd. • Virginia Fuel Enterprise • Virginia Home for Boys & Girls • Virginia Insurance Group, Inc. • Virginia Key and Lock Division • Virginia Mortgage Bankers, LLC • Virginia Railing and Gates • VirginiaTops • Visual Art Studio • W. M. Jordan • W. W. Enroughty & Son, Inc. • Waco, Incorporated • Walgreen’s District Office • Walter Parks Architect • Walton, Charles E., & Co., PC • We Think In Ink • Weinstein Management Co., Inc. • Welton Motor Freight Inc. • Wes Worsham Fire Protection, LLC • Weyerhaeuser Company • WHAN Radio • Whispers of Time • Whitlow Communications, Inc. • William R. Hill Co. • Williamson & Wilmer, Inc. • Wilson Auto Body • Wise Manufacturing, Inc. • WOCO Oil Company, Inc. • Woodworth Virginia • Xl4u • Xylem • Youngblood, Tyler & Associates, PC • Zip Realty • Zuula Consulting LLC

11


Program Partners The Business First Greater Richmond team is comprised of a diverse group of organizations who share our commitment to the success of existing business. The groups listed here are just a small sample of the many resources available to businesses in the Greater Richmond region. To learn more and to read our blog, please visit the program website at www.BusinessFirstRichmond.com.

Chesterfield County Economic Development

Virginia Asian Chamber of Commerce

City of Richmond Department of Economic and Community Development

Virginia Biotechnology Research Park

Community College Workforce Alliance

Virginia Commonwealth University

GenEDGE Alliance

Virginia Department of Business Assistance

Greater Richmond Partnership, Inc.

Virginia Department of Labor and Industry

Greater Richmond Small Business Development Center

Virginia Department of Transportation

Greater Richmond Transit Authority Hanover County Economic Development

Virginia Economic Development Partnership (International Trade Division)

Hanover County Planning Department

Virginia Employment Commission

Henrico County Economic Development

Virginia Hispanic Chamber

Metropolitan Business League

Virginia Manufacturers Association (Workforce Division)

Port of Richmond

Virginia Rapid Response

Randolph Macon College

Virginia Union University

RESOURCE (Capital Region Workforce Partnership)

U.S. Small Business Administration

Richmond Economic Development Corp. (REDC)

U.S. Department of Commerce

Virginia Community Capital

University of Richmond

Business First Greater Richmond Supports Businesses in the City of Richmond, and the counties of Chesterfield, Hanover and Henrico. chesterfield county

hanover county

Assistant Director, Chesterfield County Economic Development Tel. 804-318-8550 karen@chesterfieldbusiness.com

Business Services Coordinator, Hanover County Dept. of Economic Development Tel. 804-365-6459 tjmiller@hanovervirginia.com

Karen A. Aylward, CEcD

Thomas J. Miller

Chesterfield Committee Co-Chairs Cindy Hodges, Village Bank Maribeth Bland, ConnectYou

Hanover Committee Co-Chairs Mark Creery, Data Directions Kelly All, Sign by Tomorrow

city of richmond

henrico county

Project Development Manager, Dept. of Economic & Community Development Tel. 804-646-5491 sheila.shepperson@richmondgov.com

Business Services Manager, Henrico County Economic Development Authority Tel. 804-501-7654 lindsay@henrico.com

Sheila H. Shepperson

City of Richmond Committee Chair Gary Burton, City of Richmond Planning & Development Review

Lindsay Hurt

Henrico Committee Co-Chairs Michael Flagg, Cottrell Communications Charles T. Wood, Attributes For Success, LLC

Greater Richmond Partnership, Inc. | 901 East Byrd St., Suite 801 Richmond, VA 23219-4070 | Tel. 804-643-3227


Business First Greater Richmond Annual Report 2012-13  

The regional business retention and expansion program reports its annual goals and interview results.

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