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OPERATIONAL HANDBOOK Site Level


Green Fins Operational Handbook - Site Level


A guide for introducing and implementing the Green Fins approach at diving and snorkelling destinations For natural resource managers, environmental authorities, conservation organisations and initiatives


Foreword

by UNEP Executive Director

Diving towards sustainable economic growth As the fastest growing sector in the world, tourism represents a strategy opportunity for sustainable blue economic development. However, tourism can be a double-edged sword. The vibrant life on coral reefs draws growing numbers of people to tropical coasts – one million new divers are certified every year and number of snorkelers is even higher. Such additional pressures create risks. This handbook provides practical guidance to help those who rely on coral reef ecosystems reduce the risk of degrading their key natural asset. World tourism is at an all-time high with over 1.2 billion tourists traveling around the globe in 2015, driving considerable economic growth. In 2009 it accounted for 5 per cent of global GDP, 6 per cent of jobs and almost 10 per cent of investment. This represents a significant source of foreign exchange for many countries, with tourism making up a third of the economic value of coral reefs globally. However many locations struggle to cope with rapidly increasing tourism catalysed by ever more affordable air travel and growing disposable income in developed economies. Green Fins is a public private partnership initiative for environmental stewardship in the diving and snorkelling industry, which was established by United Nations Environment Programme and The Reef-World Foundation in collaboration with

Green Fins Operational Handbook - Site Level

the Phuket Marine Biological Centre in 2004. It builds on a simple 15-point code of conduct and a robust assessment system for dive centres, which enables their environmental performance to be measured, evaluated and certified. This includes comprehensive criteria for high-risk practices both above and below the water, and offers simple, realistic and low cost alternatives. This series of three Operational Handbooks consolidates over 12 years of implementation experience across six Southeast Asian countries. It pulls together the lessons learned by dive and snorkel guides, instructors, partner agencies and resource and business managers. Solutions to everyday challenges are presented alongside step by step guidance for introducing and sustaining Green Fins activities within tourist destinations and countries. As such it provides a very practical strategic guide for the public and private sector to deliver on the Convention on Biological Diversity Aichi targets and the 2030 Agenda for Sustainable Development. It will help dive centres, national authorities and local conservations reduce anthropogenic pressures on oceans, seas and marine resources, while mobilising financial resources, communities and sustainable production and consumption patterns.

Achim Steiner United Nations Under-Secretary-General and Executive Director, United Nations Environment Programme


Foreword

by CEO of the Pacific Asia Travel Association (PATA)

I had made a promise to my son, to take him to the Great Barrier Reef and, when we finally went, we met a fish named Wally - a humphead wrasse. Also known as the Maori wrasse, males can grow to two metres in length and can weigh up to 180kg. There is something about marine wildlife that brings about a sense of awe, then majesty, followed by serenity. As a recreational snorkeler I have seen at first hand the changes in our marine ecosystems. The diversity has decreased as creatures become endangered or extinct. Even the vibrancy in colours has diminished and this cannot and must not continue. At PATA, we take issues concerning sustainable tourism very seriously and we recognise the importance of a strong and forceful entity that can be an international voice to inspire the protection and conservation of marine life and coral reefs. Green Fins does just that through its grassroots efforts to provide education and guidelines to local dive communities. It is well known in the tourism industry that global visitation is on the upswing, with particular growth projected in the Asia Pacific region, the world’s centre of biodiversity. The increasing demand from tourism on our Earth’s precious resources highlights the need for best practices and to set standards to maintain

sustainable development. As the world’s only UNEP recognised international set of best practice guides for SCUBA diving and snorkelling activities, Green Fins’ three Operational Handbooks provide ‘a practical guide for applying best environmental practice within dive and snorkel centres’. These books give actionable solutions to dive centre owners, managers, staff and resource managers for handling environmental challenges. PATA is proud to endorse the work of Reef-World and the Green Fins initiative in working with local communities to empower people to act in a way that protects our marine resources. I am confident that, with the help of Reef-World, these Green Fins Operational Handbooks will give our dive and snorkel tourism communities the knowledge, expertise and commitment required to ensure that generations to come will be able to meet Wally and his extended family.

Mario Hardy Chief Executive Officer, Pacific Asia Travel Association (PATA)


TABLE OF CONTENTS Pg. 8

Introduction to the Operational Handbook

Pg. 25

5. Green Fins Assessor Training Programme

Pg. 10

Management structure and defining a site

Pg. 27

6. Dive / snorkel centre recruitment

Pg. 16

What resources and capacity are needed for Green Fins implementation?

Pg. 29

7. Baseline dive / snorkel centre assessments

Pg. 31

8. Strategic awareness raising activities

Pg. 33

9. Maintaining operations

Pg. 34

10. Environmental activities in cooperation with Green Fins members

Pg. 36

11. Strengthening support

Pg. 17

Membership Process

Pg. 19

Steps for introduction and implementation:

Pg. 19

1. Is Green Fins the right management approach for you?

Pg. 20

2. Situation Analysis

Pg. 21

3. Establishing access to the Green Fins Management Tools

Pg. 22

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4. Awareness and promotional material production

Green Fins Operational Handbook - Site Level

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INTRODUCTION TO THE OPERATIONAL HANDBOOK This is one in a series of three Operational Handbooks to support Green Fins introduction and implementation at the three levels of operation:

1. Dive / Snorkel Centre 2. Site (tourist destination) 3. National

This handbook provides individuals, institutions and organisations with step by step instructions on introducing and implementing the Green Fins approach to manage environmental impact associated with diving and snorkelling activities at a site level (tourist destination).

Download! - Green Fins brochure - The Green Fins Guide

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Green Fins Operational Handbook - Site Level


Before reading further, it’s recommended that you first read the

This handbook is designed to be used in association with formal training and technical advice provided by The Reef-World Foundation; UNEP’s lead technical partner for Green Fins implementation.

OPERATIONAL HANDBOOK FOR THE

DIVE AND SNORKEL CENTRE

This will help you gain a good understanding of what Green Fins is and its potential impact.

Download! Who are The Reef-World Foundation?

This will provide you with a good understanding of what Green Fins is and its potential conservation impact.

It can also be used as a reference document for Green Fins management teams overseeing Green Fins where it is already active around the world.

OPERATIONAL HANDBOOK Dive and Snorkel Centres

CLICK HERE to access the Dive and Snorkel Centres Operational Handbook

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MANAGEMENT STRUCTURE AND DEFINING A SITE The Green Fins approach is implemented at four levels:

1. International 2. National 3. Site (tourist destination) 4. Dive or Snorkel Centre

This handbook provides instructions for implementation at the site level (dive or snorkel tourist destination).

Download! Green Fins International Network Map

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Green Fins Operational Handbook - Site Level


GREEN FINS INTERNATIONAL NETWORK MAP

UNEP – Coral Reef Unit Advisory Institution

National Partner Institution

National Team (and Local Management Team)

National Partner Institution

National Team (and Local Management Team)

National Partner Institution

National Team (and Local Management Team)

The Reef-World Foundation Lead Technical Partner

International

National

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A “SITE”: is a geographically defined area where a number of dive and / or snorkel centres provide regular tours for visiting tourists. There are two categories of sites – 1. HOTSPOT - a site which supports a very active and established diving or snorkelling industry (e.g. Koh Tao in Thailand, Puerto Galera in the Philippines, Nha Trang in Vietnam).

Green Fins is usually adopted by a national authoritative body to be designated as the GREEN FINS NATIONAL TEAM. This institution then oversees introduction and implementation across diving and snorkelling destinations (sites). Each site may be managed by individuals of the National Team being mobilised to specific sites, or through a Local Management Team, selected and coordinated by the National Team. Where there is no National Team, a recognised local authority / institution could adopt Green Fins and manage it independently at the site level (e.g. within an MPA) as a Local Management Team.

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Green Fins Operational Handbook - Site Level

2. EMERGING - where there are only a few dive or snorkel centres but due to increasing tourist numbers it is expected that more centres will set up in the future (e.g. Coco Beach in Costa Rica, Pulau Togean in Indonesia). As a general guide, it would not be recommended to introduce Green Fins if there are less than five active dive / snorkel centres to work with because the resource allocation needed would outweigh the conservation impact of the work.

Green Fins has been implemented with proven success in both categories of destination.

Download! Green Fins Management Team Roles and Responsibilities


Example national management framework - Option 1

Network Leader Central Government

Assistant Network Leader Central Government

National Team Assessors (and Coordinators)

Total number is determined during Situation Analysis phase

Site 1 - Diving Industry Network of participating dive and snorkel centres

Site 2 - Diving Industry Network of participating dive and snorkel centres

Site 3 - Diving Industry Network of participating dive and snorkel centres

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Example national management framework - Option 2 Network Leader Central Government

Assistant Network Leader Central Government

Site 1

Site 2

Site 3

Local Management Team Assessors (and Coordinators) Total number is determined during Situation Analysis phase

Local Management Team Assessors (and Coordinators) Total number is determined during Situation Analysis phase

Local Management Team Assessors (and Coordinators) Total number is determined during Situation Analysis phase

Network of participating dive and snorkel centres

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Network of participating dive and snorkel centres

Green Fins Operational Handbook - Site Level

Network of participating dive and snorkel centres


ROLES AND RESPONSIBILITIES MATRIX

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WHAT RESOURCES AND CAPACITY ARE NEEDED FOR GREEN FINS IMPLEMENTATION? Authorities, organisations and institutions who adopt Green Fins are expected to commit long term institutional support for implementation. In the case where there is a National Team, support is often provided to Local Management Teams to cover costs associated with operational activities. In the case where there is no National Team, Local Management Teams may shoulder these costs. Operational requirements include: 1. Supporting Reef-World’s costs associated with conducting the Situation Analysis and Assessor Training Programme. As a UK Charity, ReefWorld’s operations rely on support from donations and grants. Reef-World would be happy to work together on fund raising opportunities to help cover these costs. 2. Supporting the costs of a local Assessor team to visit dive / snorkel centres to conduct annual assessments and training. 3. Green Fins awareness material production for member packs. 4. Ongoing management of incoming e-mails from members in your site 5. Conducting environmental activities with Green Fins members.

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Green Fins Operational Handbook - Site Level


MEMBERSHIP PROCESS 1

2

Dive and snorkel operators sign up for

FREE MEMBERSHIP by signing a membership form and

Based on the results of the assessment,

the Assessor consults with the business management

Each activity is graded either

The assessment results in a

GREEN, YELLOW or RED*,

SCORE

TO AGREE ON

3 REALISTIC

=

ACTIONS

to address the most pressing

BUSINESS OPERATIONS to

environmental concerns to be implemented prior to the next assessment (annually).

MARINE BIODIVERSITY

Member achieves

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‘ACTIVE MEMBER’

STATUS, and is awarded CERTIFICATE

and provided OUTREACH MATERIALS AND TOOLKIT.

ENVIRONMENTAL RISK ASSESSMENTS are carried out by trained Green Fins Assessors DURING A NORMAL DIVE OR SNORKEL TOUR, in an open and consultative manner

best practices for the industry and solutions to common industry threats

Green Fins Code of Conduct

6

3

is provided for all dive centre staff (including boat crew) by Green Fins on

agreeing to adhere to the

5

ENVIRONMENTAL TRAINING

4

based on the effectiveness of controls in place to mitigate

THREAT TO THE ENVIRONMENT. Each grade and code of conduct item carries a SCORE, which is weighted by it’s threat.

CONTINUED MEMBERSHIP and promotion

DURING THE ASSESSMENT Assessors follow a robust assessment protocol which enables them to measure dive centre performance against a set criteria based on the

Green Fins Code of Conduct

Training,

Annual reduction in environmental threat shown through continued decrease in assessment scores, indicating effective environmental policy

repeated annually.

‘SUSPENDED MEMBER’STATUS

ASSESSMENT and consultation

Company is then listed on

GREEN FINS WEBSITE and

TOP 10

DIVE CENTRES

The ten dive centres with the BEST ASSESSMENT SCORES are showcased throughout the Green Fins website and network.

If, after three assessments member does not achieve reduction in overall score, continued membership is discussed with a Green Fins Assessor and may result in membership suspension.

promoted through the network.

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* Key:

YELLOW: control(s) are in place RED: control(s) are but there is room for improvement. missing or inadequate.


Green Fins Assessors are qualified following training by Reef-World. They are selected and recommended for training by the Local / National Management Teams but must meet certain skill requirements before being accepted onto the training course. These are: • • • •

Recognised diver certification Minimum 50 dives experience Speaks good English and local language(s) Has good communication skills

The number of Assessors required for each site is dependent on the number of Green Fins member assessments they will be managing. A general guide is: 0-5 Green Fins members = 2 Assessors 6-10 Green Fins members = 4 Assessors 10+ Green Fins members = 6+ Assessors More Assessors will mean that the annual assessments and trainings will be completed in a shorter timeframe.

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Green Fins Operational Handbook - Site Level


STEPS FOR INTRODUCTION AND IMPLEMENTATION 1 Is Green Fins the right management approach for you? • Are you, in some capacity, responsible for managing the coastal and marine environment (e.g. in a legal capacity as an authority, or as an organisation involved in a project which has a coastal and marine environment management component)? • Do you have the resources and capacity needed to implement Green Fins (as outlined on page 14)? • Are there more than 5 active dive or snorkel centres operating within your target site? • Do the dive and snorkel operations take guests on dives to sites where they may come into contact with sensitive marine life?

IF THE ANSWER TO MOST OF THESE QUESTIONS IS YES, THEN GREEN FINS MAY BE THE RIGHT APPROACH FOR YOU. Please contact:

info@greenfins.net To provide Reef-World and UNEP with a summary of your answers to these questions and to express your interest in taking the next steps for Green Fins implementation in your area or country.

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Situation Analysis 2

ONCE YOU HAVE RECEIVED CONFIRMATION FROM AND

that Green Fins is an appropriate approach for you and your target destination, the next step is to conduct a

SITUATION ANALYSIS in collaboration with Reef-World.

This will involve Reef-World visiting your site to meet with your organisation / institution and conduct stakeholder consultations with the diving industry and any other organisations or groups who may be involved. The outcome will be a summary of the investigations and a site level action plan which will detail how, when and by whom the following steps will take place.

Download! A guide to site level action plans

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Green Fins Operational Handbook - Site Level


3 Establishing access to the Green Fins Management Tools

Reef-World will: • Create and provide access to an appropriate Green Fins e-mail address • Provide user logins for access to the Green Fins secure database for management of dive and snorkel member details, assessment data and site page • Hand over a template spreadsheet to keep track of member contact details, assessment and training status • Provide a soft copy of the complete Green Fins Site Management Toolkit incorporating any additional logos and translations where necessary and appropriate

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Awareness and promotional material production 4 The Green Fins Member Toolkit is a standardised collection of learning materials designed to support the implementation of the Green Fins Code of Conduct.

Green Fins TOOLKIT

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The Green Fins Guide Green Fins Brand Book Green Fins Beach Clean-up Guidelines Green Fins Brochure Green Fins Coastal Clean-up Guidelines for Organisations Green Fins Code of Conduct Green Fins COTs Cleanup Guidelines Green Fins Environmental Briefing Cards Green Fins Environmental Briefing Guidelines Green Fins Guidelines to the Code of Conduct Green Fins Guidelines to the Code of Conduct – Combined Green Fins Guidelines to the Code of Conduct – Diver Green Fins icons Green Fins Posters Green Fins Membership Form Green Fins Membership Process Flow Chart Green Fins Train your staff presentation Green Fins Underwater Clean-up Guidelines Green Fins Underwater Photography Guidelines Green Fins Wallpapers Reef Watch Guidelines Bag, Flag, Save Our Reef Stickers, Stencil, T-shirts

Green Fins Operational Handbook - Site Level

Following their assessments, Green Fins members receive a membership pack containing a set selection of materials from the Toolkit (certificate, posters, t-shirt, flag) to be displayed within their centre.


Management teams are responsible for producing and replenishing these materials for members when necessary. While there is a minimum requirement for the content of the member packs, additional materials may be included depending on the budget available and the target issues to be addressed (this will be investigated during the Situation Analysis process and specified in the site level action plan).

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For guidance on sizes and recommended forms, please read the instructions for Green Fins member pack production from the Manual for Green Fins Material Production.

Download! Manual for Green Fins Material Production

The Green Fins Brand Book describes the Green Fins brand, providing clear guidance on logo use and how to communicate the Green Fins message. Please ensure you refer to this document and follow the instructions at all times.

The Green Fins materials are

FREE FOR ANYONE TO DOWNLOAD from the website, print and display. They do not have to be an Active Green Fins member to do so.

Download! Green Fins Brand Book

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Green Fins Operational Handbook - Site Level

Management team organisations may have their and other relevant organisations’ logo included on these materials by Reef-World in line with the instructions outlined in the Brand Book.


5 Green Fins Assessor Training Programme

The Assessor Training Programme is a 6 day programme conducted by Reef-World at the selected site for implementation. Two Reef-World trainers can train up to 6 Assessors on each training programme; if more Assessors are required then additional ReefWorld trainers may be included. The Training Programme will be conducted in collaboration with the National Team (if available) and the proposed / current Local Management Team. It is recommended that individuals of the Local / National Management Team who are not intending to carry out assessments, but will be involved in the coordination and administrations, should join the theory training sessions. Training programme participants will be trained on the use of a comprehensive Assessor Manual and Assessment Criteria and will be provided with an Assessor Toolkit containing all the tools they need to conduct this role.

Download! Green Fins Assessor Training Programme Agenda

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At the end of the training programme Assessor candidates will have shadowed Reef-World during actual recruitment, assessments and training of local dive centres. Qualified Assessors will receive an ID card, certificate of attendance and user logins to the Green Fins website. Candidates who successfully qualify as Green Fins Assessors will have a clear understanding of Green Fins and how to conduct the annual assessment, management and training of member dive or snorkel centres. The result will be a FUNCTIONING TEAM OF QUALIFIED ASSESSORS, certification of active Green Fins members and baseline assessment data at the selected site.

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Green Fins Operational Handbook - Site Level


6 Dive / snorkel centre recruitment

Dive centres join Green Fins for free by voluntarily signing the

Membership Form and pledging to operate in accordance with the

Green Fins Code of Conduct The most successful method of recruiting members is through face to face meetings with managers and / or owners in their centres of operation. Another method which has met with success is through an official “launch� whereby the local diving and / or snorkel community representatives are invited to a single meeting to be provided with information about Green Fins and invited to join the programme by signing the membership form.

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Membership Status: ACTIVE (Logo and Member details in colour on the website) – This member has been trained to follow the Green Fins Code of Conduct and has been assessed within the last 18 months. They have successfully reduced their environmental impact and assessment score or maintained the same as last year.

Dive / snorkel centres may also be contacted through e-mail or phone calls and invited to join the programme by downloading the membership form, signing and sending it back to the relevant Green Fins e-mail address. This method has not met with as much success in the past, especially where Green Fins is not well known.

INACTIVE (Logo and Member details in colour on the website) – This member has previously been trained on the Green Fins approach and assessed but has not been assessed in the last 18 months. This could be due to a lack of cooperation on their part, change in management, or a lack of resources available for a Green Fins Assessor to access them.

Download! A guide to the recruitment process

INTERESTED (Member is not on display on the public website) – This member has filled out a membership form but has not been assessed or trained.

Once dive / snorkel centres have signed the membership form, the Local / National Team will add their details to the database and they are officially listed as “interested” which means they are not publicly displayed as members but their details are stored for reference.

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Green Fins Operational Handbook - Site Level

SUSPENDED (Member is not on display on the public website) – This member has not managed to effectively reduce their threat to the marine environment in line with the Code of Conduct within 2 years, or has been involved in an activity that is seen as seriously detrimental to the marine environment.


7 Baseline dive / snorkel centre assessments

The dive / snorkel assessment process is conducted by a qualified Green Fins Assessor in line with the Green Fins Assessor Manual (provided together with the Assessor Training Programme) through the following 6 steps: 1. Joins dive / snorkel centre on a normal tour with customers on a date previously agreed by the dive / snorkel centre management. 2. Completes the Assessment Form and identifies areas for feedback. 3. Delivers feedback to management of the dive / snorkel centre and agrees on 3 clear and realistic targets for improvement before next assessment.

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4. Provide a summary of the assessment in reports in line with a standardised template. 5. Assessment data and the reports uploaded onto the secure area of the website.

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Green Fins Operational Handbook - Site Level

6. Send a feedback e-mail summarising the three targets for improvement from the assigned Green Fins e-mail address, always cc info@greenfins.net.


8 Strategic awareness raising activities

Training sessions for dive / snorkel centre staff are delivered by the local management team at the dive / snorkel centre. The timing is dependent on the availability of the dive / snorkel centre staff but is usually on the evening of the assessment. Some management teams have organised a single session to which all the local Green Fins member dive / snorkel staff are invited. While this is an option, in-house sessions typically have more success in participation numbers.

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The training session typically lasts about 45 minutes and follows a standardised PowerPoint presentation which will have been adapted during the Situation Analysis and Assessor Training Programme to address locally specific threats with local solutions. Upon completion of the assessment and training, the dive / snorkel centre may then receive their membership pack and certificate of participation. Their membership status on the database is upgraded to “active� and they are promoted publicly on the website for 18 months. They may also use the Green Fins logo in line with the Green Fins Brand Book and promote their membership.

Download! Green Fins Awareness Raising Presentation TIER 1

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Green Fins Operational Handbook - Site Level


9 Assessment data analysis

The Green Fins database enables users to view assessment data and identify which of the Green Fins members’ actions are posing the greatest threat to the environment. Local Management Teams can analyse this data to identify the most pressing threats posed by the diving industry. This information can be used to design future targeted awareness raising activities, environmental activities (e.g. beach and reef clean ups, marine monitoring programmes, reporting of environmental violations) and incorporated into future training sessions. Data analysis of subsequent years’ data will also track progress of dive centres adherence to the Code of Conduct as well as allow for comparisons between years and sites; providing a valuable tool for project monitoring and adaptive management.

Download! Green Fins Database Analysis Guidelines

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Maintaining operations 10

Progress assessments and training of Green Fins members must be done annually. If more than 18 months passes since the last assessment, Green Fins Teams must revert their membership status to “inactive� on the database and corresponding public area of the website. In addition to this, they can no longer promote themselves as active members. Incoming e-mails to the assigned Green Fins e-mail must be responded to within 5 working days of them being received, always cc info@greenfins.net in e-mails.

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Green Fins Operational Handbook - Site Level


Ongoing analysis of assessment data will enable management teams to track progress. If a Green Fins member shows no improvement in their assessments after three assessments (24 months of membership) their membership is “suspended�. This means they are no longer promoted on the website and they cannot promote themselves as Green Fins members. Membership can be reactivated upon subsequent assessment showing that the agreed targets for improvement have been successfully implemented within business practices. Please see the Green Fins suspension criteria for guidance.

Download! Green Fins suspension criteria

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Environmental activities in cooperation with Green Fins members 11 Green Fins encourages POSITIVE ENVIRONMENTAL ACTION from Green Fins members. To comply with the Code of Conduct, members should participate in beach and reef clean-ups as well as marine monitoring programmes. They should train their staff on relevant marine laws and promote compliance with these. While it is primarily the responsibility of the Green Fins member to get involved in these activities, the Green Fins Management Teams should encourage action by providing guidance and support.

Organising beach or reef clean-ups (or other activities) and inviting local Green Fins members to participate will help to encourage their ongoing commitment to the programme.

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Green Fins Operational Handbook - Site Level


Provide information and training (where possible) on how Green Fins members can get involved in active national or regional initiatives (e.g. marine monitoring programmes, reporting of illegal coastal activities etc.)

Regular meetings with all the local Green Fins members enable the local management team to report on progress, discuss environmental concerns and future plans and have also been seen to be a successful way of promoting ongoing commitment to the programme.

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Strengthening support 12 In order to enhance the impact of Green Fins, there are some additional programmes and activities you may consider pursuing. STRENGTHENING LOCAL GOVERNANCE Approach relevant local authorities to support the development of laws and regulations which directly support compliance to the Code of Conduct. An example may be a law that requires all dive staff to receive regular environmental training in line with the Green Fins trainings. An example ordinance which was passed in a diving destination of the Philippines, as a result of Green Fins implementation, is provided here. An additional example is prohibiting new dive centres from being established.

Download! - No new dive shops - Regulating SCUBA Industry - SCREMP

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Green Fins Operational Handbook - Site Level


GREEN FINS AMBASSADOR TRAINING PROGRAMME Through consultation with the diving industry, identify local dive guides who are passionate about the marine environment. Invite them to a workshop and provide training on advanced role model behaviour and guest management techniques. Provide them each with an Ambassador Toolkit. Green Fins assessments are annual so these Ambassadors can act as a permanent presence within the local diving community, championing Green Fins best environmental practice and encouraging others to do so too.

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THANK YOU! We hope that this guide will help you on your journey towards managing a sustainable diving/ snorkelling industry. Your feedback and suggestions are welcome, please contact your Green Fins network on: www.greenfins.net | info@greenfins.net If you feel like this handbook is missing something, or if you notice any mistakes, please contact via email. DONATE NOW- to help Green Fins grow

Profile for Green Fins

Green Fins Site Level Operational Handbook  

This handbook provides individuals, institutions and organisations with step by step instructions on introducing and implementing the Green...

Green Fins Site Level Operational Handbook  

This handbook provides individuals, institutions and organisations with step by step instructions on introducing and implementing the Green...

Profile for greenfins
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