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Building greatness Light rail, a skilled workforce and burgeoning centres of excellence are creating a once-in-a-lifetime opportunity for businesses and residents

The 100,000square-foot Fortitude recreational and multi-use facility will be located next to the new Orléans Health Hub – two anchors of the community’s growing health and wellness sector.


OrlĂŠans for your business


A timely opportunity in Orléans E

conomic growth in Orléans is gaining momentum, with many groundbreaking projects, expanding businesses and new firms taking root in our community. As highlighted at the November 2017 Orléans Chamber Economic Development Symposium, there is now a keen desire to define our economic future and the key priority areas that will be the catalyst for the growth and development of Orléans and East Ottawa. In this 10-channel Innovative Orléans for Your Business branding campaign, we have written about the people and many assets in Orléans that make it a favourable location in which to do business. In this campaign, we tell the stories of Gabriel Pizza’s Hanna family as well as the Laporte family flower and nursery business, both of which have been part of our business community for years. To showcase the diversity of Orléans, we highlight innovative businesses such as Gastops, Maritime Way, ING Robotics and Celeris Aerospace. We also introduce the business owners and entrepreneurs who are driving forces of innovation. We shine a light on training programs offered by La Cité and show how tradespeople are being equipped with new technological skills to meet the growing needs of the building and construction marketplace. We also note the important role of francophone businesses and organizations such as MIFO, which contribute to the economic diversity and well-being of our community.

strategic economic areas) with long-awaited plans now coming to fruition. These trends, along with smart city high-speed communications capabilities, can take our region out of old models of centralization downtown and into nimble distributed hubs of activity where people can live, work and play in Orléans. An economic strategy for Orléans is what is needed to bring these requirements together in a way that will have the greatest impact and effectiveness. This is why we are planning the third Orléans Chamber Economic Symposium on Nov. 1, 2018 at the Shenkman Arts Centre. We hope you will join us. A summary of ideas for Orléans economic strategy is on page eight in this magazine. Our recurring theme with Innovative Orléans For Your Business is to tell the stories of successful local businesses that are an inspiration to other local entrepreneurs and company managers. With 98 per cent of jobs in Canada created by small and medium-sized enterprises, it is no wonder that we focus on these hard-working and successful business owners. Our mission at the Orléans Chamber of Commerce is to be a fierce advocate for local business success that will generate jobs, grow the economy and create a better way of life for our residents. Our community expects nothing less.


Glen Sharp, Orléans Chamber of Commerce board director and marketing committee co-chair

While this diversity demonstrates that Orléans and East Ottawa are continuing to grow, this growth is not occurring in a structured or coordinated manner. But with LRT at our doorstep, the community is presented with a timely opportunity. This is why the Orléans Chamber of Commerce has requested a modest grant from the City of Ottawa to develop an economic strategy for Orléans and East Ottawa. This is intended to help us work together in a coordinated fashion and focus our limited energies and resources on key economic sectors and natural economic strengths. The need for this type of strategy, which was identified and requested from the Orléans Chamber of Commerce Economic Development Symposiums, recognizes that most job growth comes from innovative small companies that can achieve synergies within a supportive business environment and infrastructure. The previous edition of this magazine highlighted the opportunities that light-rail will bring to Orléans. To better understand how businesses are preparing for greater intensification around LRT stations, turn to page 12 to read about the experience of Host India. This magazine also highlights the possibilities for Orléans to become a business centre for health and wellness (as well as other

Orléans for your business

Sean Crossan, chair of the Orléans Chamber of Commerce board of directors and economic development committee chair

ADDITIONAL RESOURCES More information on Orléans’ economic strategy is available at www.innovativeOrlé If you would like to add your voice to the development of Orléans business identity and economic strategy please send us your views to contact@Orlé





A rendering of the planned Orléans Health Hub.

Orléans’ economic future

10 La Cité: Un pilier de notre économie 12 Next stop: What light rail means to Orléans 14 Le MIFO, une grande famille passionnée



16 Quality of life: Festivals add spark to Orléans events calendar 22 Real estate: City offers incentives to developers 26 Commercial space: Options for tenants expand

28 Entrepreneurship: Gabriel Pizza’s recipe for success 30 Innovation: J.A. Laporte Flowers & Nursery’s expansion plans

34 Aerospace and defence: Growing firms leverage skilled workforce

• •

37 La voix francophone d’Orléans

Highly educated; Culturally vibrant; Home to a thriving community of entrepreneurs, artists and skilled professionals; Well-served by rapid transit, including a planned light-rail line; Affordable, with a range of attractive residential and commercial properties; A community where residents can live, work and play; Bilingual; Supported by an active and engaged chamber of commerce.

Orléans Chamber of Commerce board of directors: Sean Crossan Andrew Scott Glen Sharp Kevin Conroy David Bertschi

Joelle Hall Jarrod Goldsmith Omar Abouzaher Ravinder Tumber

Ad sales (marketing committee) Andrew Scott Hannah Ray Glen Sharp Sean Crossan Anna Tran Lina Harrini

Content themes and development edits: Glen Sharp Sean Crossan

41 Chamber spotlight


Orléans for your business


Dining, takeout, parties and corporate events all on the menu at Host India


or fifteen years, Host India has been one of the region’s most popular destinations for fantastic food and gracious service. Recently honoured with the Orléans Chamber of Commerce’s prestigious 2018 Restaurant of the Year Award, Host India’s menu places emphasis on authentic northern Indian fare along with fusion cuisine, familiar Indian favourites and regional delicacies. The restaurant takes pride in offering elegantly prepared and delicious food. It is famous for its generous lunchtime buffet, also available on Sunday evenings, which provides a broad assortment of dishes; the buffet menu changes frequently but always includes such favourites as tandoori chicken, dal, butter chicken, vegetable pakoras, gulab jamun and rice pudding.” The midday buffet is complemented by à la carte dining in the evenings, offering a relaxed environment in which to savour the complex delights of Indian cuisine. “Many people come here never having tasted Indian food and often they share a common misperception, which is that Indian food is spicy,” says the genial owner, Ravinder Tumber. “The truth is, Indian food is spiced with many different elements to make it flavourful, but not necessarily hot. At Host India, we grind all of our own spices and prepare everything in house, so it is easy to adjust the heat of our dishes to satisfy individual preferences.” Other standout dishes include chicken madras, lamb rogan josh, salmon tikka and onion bhaji, to name just a few. Everything is made fresh to order, there are many vegetarian and vegan options plus the majority of the menu is gluten free with most dishes also being dairy free. While the restaurant is licensed and has a selection of Indian beer available, diners are also welcome to bring their own wine, or order a refreshing mango lassi to enjoy with their meal. Takeout and delivery services are also available. Since Host India opened, it has served thousands of happy diners who appreciate the restaurant’s exceptional, affordable food and warm service. Ravinder, a longtime Orléans resident, is eager to welcome even more visitors now that he has opened a spacious banquet hall onsite. It’s a versatile venue, perfect for corporate meetings as well as wedding, graduation, birthday, christening

Orléans for your business

and anniversary celebrations. Equipped with the latest in technology, the banquet hall includes a performance stage, dance floor, high quality sound and LED lighting systems and an innovative cyclorama screen ideal for slide, stage and light shows. With the added convenience of 75 parking spaces onsite, Host India’s banquet hall represents a convenientlylocated, affordable and attractive venue. Host India has made a name for itself by offering superior hospitality and exceptional food. With this new banquet hall Ravinder and his skilled team are now better equipped than ever to help you enjoy a delicious meal as well as host an unforgettable event. Host India Cuisine 622 Montreal Road 613.746.4678


BlackSheep Developments hired award-winning architect Douglas Cardinal – known for designing the Canadian Museum of History in Gatineau – to create plans for Fortitude, an innovative recreational centre.

Orléans charts its economic future Light rail, growing population, creates a ‘once-in-a-lifetime’ opportunity Building on decades of growth and community investments, Orléans is entering what’s poised to be one of the most exciting chapters in the region’s history. By 2022, Ottawa’s LRT line will be extended as far as Trim Road, bringing 95 per cent of area residents within five kilometres of rail. Construction of the Orléans Health Hub, an innovative new medical complex, will also bring more services closer to residents and help to anchor a budding health and wellness sector. Homebuilders, meanwhile, continue to invest in Orléans, creating affordable housing options that facilitate the growth of the community’s highly educated and bilingual workforce. At the same time, an expanding community of volunteers, artists and civicminded residents are staging new festivals and events, adding to the reasons to call Orléans home. “It’s all coming together,” says Sean Crossan, the chair of the Orléans Chamber


of Commerce and chair of its economic development committee. “It might be a oncein-a-lifetime opportunity.”

SETTING PRIORITIES Recognizing this unprecedented opportunity, the Orléans Chamber of Commerce is

DIVERSE ORLÉANS Slightly more than 18% of Orléans residents were born outside Canada. The most common first language of residents are: English (50.8%) French (32.3%) Other (13.6%)

finalizing an economic development strategy to help the community chart its future. The goal is to define key priority areas and build on the recommendations of the November 2017 Orléans Chamber Economic Development Symposium, with an eye towards creating a roadmap to incubate specific sectors and centres of expertise. Early in 2018, the chamber shortlisted seven sectors (see sidebar on page eight) with the goal of stimulating more debate and discussion about Orléans’ economic direction. “We’ve built a strong foundation for economic development,” Crossan says. “We need to have a diverse economy.” Some of those priority areas are already materializing. In the summer of 2018, the provincial government will invite pre-qualified construction firms to formally submit bids to build the Orléans Health Hub at the corner of Mer Bleue Road and Brian Coburn Boulevard. Orléans for your business

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The Shenkman Arts Centre is a focal point for the arts and cultural sectors both in Orléans and across Ottawa.

A rendering of the planned Orléans Health Hub.

Priority areas The Orléans Chamber of Commerce economic development committee identified seven key possibilities for Orléans’ economic future: 1. 2. 3. 4. 5. 6. 7.


Environmental expertise / sustainability / greenhouse gas reductions Health innovation and training Cultural centre Knowledge work Innovation and startups in environment, health and culture Federal government economic spinoffs Sports, leisure and tourism

This new facility will bring together service providers from Hôpital Montfort, Bruyère Continuing Care, the Youth Services Bureau of Ottawa and other organizations under one roof. This will benefit residents of east Ottawa, who will see reduced travel time and better coordination of services between health care providers. “This is great news for the residents of the greater Orléans region. I am pleased that we have reached this significant milestone, and are now one step closer to the construction of the Orléans Health Hub,” said Marie-France Lalonde, the MPP for Ottawa-Orléans. The high level of political unity among elected officials at all levels of government has benefitted local residents and allowed major infrastructure investments to proceed. “I was able to work with both our provincial member of parliament, Marie- France Lalonde, and our city councillors to get everything

in place (for federal funding for the lightrail line), which is very exciting for the community,” Orléans MP Andrew Leslie was quoted as saying. Crossan says the health hub will also be a catalyst for additional development and a magnet for health care professionals and entrepreneurs. “It will be a centre of expertise with programs that haven’t been offered in the past. That’s going to attract skilled people who may go on to open their own private clinics and in turn bring in more experts and specialists,” he says. “We’re at the tipping point of a critical mass … the opportunities are limitless.” Some 200 metres from the planned health hub, a team of developers is already laying the groundwork to seize on some of those opportunities. Ottawa’s BlackSheep Developments is hoping to break ground by the end of 2018 on an innovative new 100,000-square-foot recreational and multi-use facility. Dubbed “Fortitude,” the eco-friendly structure will be anchored by the Tumblers Gymnastics Centre, a dance centre and obstacle course operator. It will be the centrepiece of a 14-acre “village” with complementary developments such as a tennis academy. “We’re working as quickly as we can to bring this project to fruition,” says BlackSheep Developments president Brian Dagenais. “We’re tapping into a growing segment of the market.” The company is in talks with other businesses that would benefit from operating in the fun, fitness and wellness space, such as chiropractors, massage therapists, yoga studios as well as food and beverage providers. Dagenais says this innovative approach will set Fortitude apart from traditional recreational facilities that are designed solely for athletes and have little in the way of amenities for their family members. “If you could build a hockey rink that gives moms, dads and siblings a reason to come and stay, wouldn’t that be a stronger business model?” he asks rhetorically. “We want to give the people who complement the athlete a reason to go, as opposed to just dropping their kids off and leaving.”

ARTISTIC ENTREPRENEURS Arts and culture is another sector in which Orléans has a competitive advantage. The community is home to the Shenkman Arts Centre – a creative hub that’s home to a Orléans for your business

diversity of bilingual artistic initiatives such as live performances, exhibitions and special events – as well as some of the city’s top cultural organizations. That includes the AOE Arts Council, a 30-year-old organization headquartered on Centrum Boulevard with a mission to advance the arts across Ottawa. Its mission includes advocacy work and engagement programs, such as Neighbourhood Arts Ottawa, which gives artists an opportunity to work in partnership with communities to create art. It also offers professional development services for members, including an annual Artpreneur Conference that helps individuals channel their passion projects into viable financial ventures. “Most artists in Canada are freelancers, which means running your own affairs,” says Victoria Steele, the executive director of AOE Arts Council. “(For) professionals who want to make a career, the opportunities are there.” AOE Arts Council has grown to include satellite operations in other parts of Ottawa. Steele says Orléans remains the perfect base from which to serve the city. “Orléans is very welcoming and supportive community,” she says. “There’s a commitment to create a place where artists can do their work, as well as bringing artists and community together. There really is no better place.”

DÉMÉNAGEMENT À ORLÉANS Orléans a cru à un rythme plus rapide que la ville d’Ottawa dans son ensemble entre 2011 et 2015, ajoutant 4,725 habitants pour pousser sa population jusqu’à 4,3 %, soit 113,595 personnes.





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PROSPEROUS ORLÉANS The average household income in Orléans in 2015 was $114,899. Nearly half of Orléans households (49.5 per cent) earned more than $100,000 in 2015, which is significantly more than the citywide rate of 38.8%. Orléans for your business

CONTACT: BRENT HARDEN OWNER 613 323-5599 Proud member of the Orleans Chamber of Commerce 9

Étudiant en Techniques du génie électrique dans le laboratoire d’instrumentation.

Les métiers spécialisés à La Cité, un pilier de notre économie Le Collège La Cité place la réussite de l’étudiant au premier plan en offrant plus de 140 programmes dans des installations à la fine pointe de la technologie depuis 1990. Le Collège renforce sa position de plus grand collège d’arts appliqués et de technologie de langue française en Ontario et hors Québec en priorisant un milieu d’apprentissage axé sur des pratiques expérientielles modernes et tournées vers l’avenir. En plus de son campus principal d’Ottawa, l’institution postsecondaire compte un Institut de formation et de recherche agroalimentaire à Alfred dans l’Est ontarien, des bureaux satellites à Toronto et à Hawkesbury ainsi que l’Institut des métiers spécialisés, le plus important centre de formation francophone de l’Ontario au niveau des métiers spécialisés. Le Centre des métiers Minto – campus


Alphonse-Desjardins fait partie intégrante de l’Institut des métiers de La Cité. Cet édifice écologique d’une superficie de 57 000 pieds carrés a pignon sur rue à Orléans, à deux pas de la route 174 et du chemin Trim. Le Centre a été construit au coût de près de 20 millions $ et a été conçu afin de répondre à l’avenir à la certification LEED argent. Ouvert en 2010, il accueille actuellement quelque 500 étudiants et apprentis inscrits à des programmes pratiques liés aux métiers spécialisés. La Cité offre pas moins d’une quinzaine de programmes à son campus d’Orléans dans des laboratoires à la fine pointe de la technologie. En 2017-2018, près d’un million de dollars a été alloué par le ministère de l’Enseignement supérieur et de la Formation professionnelle de l’Ontario pour un tout nouveau laboratoire de plombe-

rie. Plus d’un million et demi de dollars ont été investis l’année précédente pour de nouveaux laboratoires en électricité, via le Fonds pour l’amélioration des installations d’apprentissage ainsi que plus d’un million en équipement. La Cité est constamment à l’affût des nouvelles normes et réglementations afin de s’adapter aux besoins grandissants du marché du travail. Récemment, La Cité a obtenu des fonds pour former ses apprentis aux compétences relatives aux bâtiments à faible empreinte carbone. Ces compétences offriront un avantage concurrentiel à nos diplômés. Les domaines du génie électrique, de la plomberie, des techniques de la construction et du bâtiment, de la pratique de la charpenterie et de la rénovation ainsi que les programmes de soudure – pour ne nommer que ceux-là – offrent des carrières des plus stimulantes et enrichissantes. Orléans for your business

Un étudiant en Techniques de soudage en action avec le nouvel équipement gaziers et les installations ergonomiques.

La Place La Cité devrait ouvrir ses portes en septembre 2018.

La Cité à Orléans. La formation offerte offre un accès privilégié à des ressources de premier ordre dans le domaine des métiers spécialisés. Les étudiantes et étudiants participent à des projets concrets durant leur cheminement scolaire. Par exemple, ceux de la construction bâtissent une maison et ceux en électricité en font le filage. « Les métiers spécialisés représentent un choix de carrière prometteur et gratifiant », indique Patrick Mainville, directeur de l’Institut des métiers spécialisés au Centre des métiers Minto – campus Alphonse-Desjardins. « Les professionnels des métiers spécialisés ont une incidence évidente sur nos vies. Ils construisent nos maisons et nos édifices, fabriquent et réparent nos voitures et maintiennent les systèmes hydroélectriques qui nous éclairent. Les métiers spécialisés sont des professions valorisantes. » Les perspectives d’emploi sont intéressantes et les salaires le sont tout autant ! Le site de recherche d’emplois en ligne Neuvoo indique que le salaire moyen des travailleurs des métiers spécialisés dans la province de l’Ontario dépasse 57 000 $ par année, soit environ 30 $ de l’heure. Au Canada, d’ici quelques années à peine, un grand nombre de travailleurs qualifiés pourraient prendre leur retraite, ce qui entraînera de grandes pénuries dans tous les corps de métiers mais qui rendra des emplois disponibles pour la relève spécialisée. Orléans for your business

« La pénurie de professionnels des métiers spécialisés est réelle », ajoute M. Mainville. « D’ici 2025, 40 % de toutes les professions seront des métiers spécialisés. Si les métiers spécialisés vous intéressent, il existe le programme d’apprentissage pour les jeunes de l’Ontario (PAJO) au secondaire, les programmes d’apprentissage de l’Ordre des métiers de l’Ontario permettant d’alterner entre le travail rémunéré et les études ou encore, des programmes collégiaux menant à un diplôme. » Le Collège est fier de préparer la main-d’œuvre qualifiée de demain à la réalité du marché du travail. C’est également dans cette optique que La Cité s’est lancée dans un grand et ambitieux projet avec la construction d’un tout nouveau pavillon à technologie immersive à son campus d’Ottawa : La Place. La Place est un projet d’infrastructure immersif à haut niveau de technologie. Avec une superficie d’environ 45 000 pieds carrés, le nouveau pavillon, situé en plein cœur du campus principal de La Cité, regroupera des aires physiques et virtuelles dédiées à la cocréation et à l’innovation. La Place sera un espace où le monde des affaires côtoiera l’univers postsecondaire, permettant l’amélioration et le développement de nouveaux procédés, de produits ou encore, de projets avec des entrepreneurs de la région. Véritable carrefour d’échanges, La Place deviendra un lieu de

Une vue de nos ateliers du programme Techniques de chauffage, réfrigération et climatisation. prédilection pour l’apprentissage expérientiel et les activités multidisciplinaires. On y trouvera un grand studio à multiples configurations avec murs rétractables permettant d’augmenter la capacité d’accueil et de diviser l’espace en zones distinctes ainsi que six écrans rendant possibles des projections à 360 degrés. Avec ses technologies avant-gardistes, ses lieux de collaboration et d’échanges, ses espaces-détente et son bistro – pour ne nommer que ceux-là – La Place pourra accueillir de grands événements, des conférences et même des spectacles. Construite au coût de 30 millions $, elle deviendra un incontournable dans la communauté. Ce nouvel espace collaboratif et expérientiel unique en son genre ouvrira ses portes dès septembre 2018.


Orléans businesses getting ready for light rail With all three levels of government on board, now is the time to seize on the opportunities created by LRT One of the first things visitors notice about the basement banquet hall at Host India, on Montreal Road east of St. Laurent Boulevard, is the glossy ceiling, which seems to make the whole room reflect the light. The second thing that strikes guests is how new everything looks and feels. For a restaurant that has been in operation for a decade and a half, it feels like a new addition to the restaurant. That’s because it virtually is: For more than 10 years, parking requirements set out by the city prevented owner Ravinder Tumber from expanding. Light rail is changing all that. The rapid-transit project – which will bring trains to Blair Road by the end of 2018 and make Orléans the first suburban community in the city to receive LRT in 2023 – is already opening up new commercial development opportunities. This rollout plan means now is the time for businesses to seize on the opportunities created by light rail. “The train will bring a lot of pluses,” Tumber says. “It’s creating a lot of interest in Orléans.”

TRANSIT-ORIENTED DEVELOPMENTS An acronym that’s used often at City Hall is “T.O.D.” – transit oriented development. In simple terms, the city is pre-emptively changing land-use rules around light-rail stations to allow for more intensive developments


The expansion of Ottawa’s light-rail line is allowing Host India owner Ravinder Tumber to expand his restaurant.

“(Light rail) is creating a lot of interest in Orléans.”

ments, Tumber is now able to add 160 seats to the existing 140-seat restaurant. This has also meant hiring an additional four employees.


John Manconi, the city’s general manager of transportation, estimates that stage two of the LRT project is estimated to bring about $4.5 billion in economic impact, and will bring 70 per cent of the city’s residents within five kilometres of rapid transit. “(LRT will provide) direct transit to many of our employment lands and will encourage employers to take advantage of the highly skilled, highly educated, francophone and multicultural workforce which resides in Orléans,” said Bob Monette, the city councillor for Orléans. In addition to making it easier for customers to shop and dine in Orléans, light-rail will also make it more attractive for employers to capitalize upon the area’s highly skilled and

such as restaurants, offices and residential buildings. It recognizes that the light-rail line will mean more people will want to work, shop and live around transit stations and is a way of promoting growth in key areas. For Tumber, that means an expanded dining area and banquet hall are now open for business. Despite being part of his business plan since 2002, he was previously prevented from enlarging his restaurant because he lacked sufficient on-site parking to meet city regulations. With the city changing the zoning require-


Orléans for your business

bilingual workforce as well as its affordable real estate costs. “Orléans is going to be more than a bedroom community,” says Sean Crossan, the chair of the Orléans Chamber of Commerce and chair of its economic development committee. The community is looking to attract several large employers to the area. “As a prime example, the newest employment jewel in Orléans is expected to be a major international company that will create up to 1,000 jobs,” Crossan said. “This is a coup for Orléans.” Light rail also holds another promise: Making Ottawa – geographically one of Canada’s largest major municipalities – feel more connected by making it easier and faster to move around. Light rail will enable even more Ottawa residents to discover the east-end gems well known to Orléans residents, such as Petrie Island – which will be just steps away from the Trim Road LRT station. There are few places in the world where light-rail runs directly to the beach – one more asset for Orléans that sets the community apart.

LAYING DOWN TRACKS The first phase of Ottawa’s east-west Confederation lightrail line is scheduled to open this November and run from Tunney’s Pasture to Blair Road, where the construction of new developments has already created hundreds of new jobs. Phase two of the LRT line is expected to start shortly thereafter and extend rail further west, south and east by 2023. Orléans will be Ottawa’s first suburban community to be connected to light rail, with 13 kilometres of rail and five light-rail transit stations in east Ottawa, including stops at Montreal Road, Jeanne d’Arc, Orléans Boulevard, Place d’Orléans and Trim.

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Le MIFO, une grande famille passionnée NOTRE MISSION Le Mouvement d’implication francophone d’Orléans (MIFO) est un organisme à but non lucratif qui a pour mission de promouvoir la culture francophone et répondre aux besoins artistiques, culturels, sociocommunautaires et éducatifs de la communauté francophone d’Orléans et ses environs.

QUI SOMMES-NOUS? Le MIFO est fait pour les passionnés, les audacieux, les dynamiques. Il les inspire à accomplir leurs grands projets, à rêver sans hésiter à aller toujours plus loin. Le MIFO œuvre à offrir des espaces uniques et rassembleurs où sa grande famille peut se rencontrer, discuter et s’épanouir. Depuis près de 40 ans, toujours prête à relever de nouveaux défis, cette famille est active, créative et n’a pas peur d’innover. Dès le début, les bâtisseurs du MIFO l’ont imaginé différemment : un organisme qui agit dans toutes


les sphères de la francophonie, un centre culturel près des gens et de leurs besoins. Le MIFO est au service de la communauté et a impact important dans le quotidien et le cheminement personnel des résidents de la région. Le MIFO est donc devenu un pilier incontournable d’Orléans grâce à cette famille qui n’a pas peur de sortir des sentiers battus : membres, participants, bénévoles, partenaires, employés. Ensemble, ils transmettent leur fougue et leur dynamisme à toute la communauté.

HISTORIQUE Le MIFO est né d’un projet dans une classe d’économie de l’École secondaire Garneau en 1978. À la fin des années 1970, de nouveaux quartiers faisaient leur apparition à Orléans, des quartiers surtout anglophones. Les élèves de cette classe d’économie ont commencé à travailler sur un projet commun appelé « La survivance du fait français à Orléans », sans savoir que ce serait les fondements d’un centre

culturel toujours en expansion 40 ans plus tard. Déjà à ce moment, on s’imaginait un organisme qui offrirait un éventail de services aux francophones d’Orléans : garderie, spectacles, cinéma, journal et encore plus. À la suite d’un sondage effectué auprès des élèves, le nom Mouvement d’implication francophone d’Orléans est choisi. Avec l’aide de leaders francophones d’Orléans, le projet voit réellement le jour. En 1979, la première rencontre officielle au sujet du MIFO a lieu. On travaille alors activement à développer les services et à trouver un lieu pour offrir une programmation variée. Finalement, c’est le terrain entre l’École secondaire Garneau et l’École élémentaire St-Joseph qui est choisi. Le centre culturel est inauguré en 1985 et la rue Carrière où il est situé, en plus des deux écoles, devient un lieu de référence pour les francophones. La première équipe du MIFO comptait un seul employé et 30 bénévoles. En 2017, ils sont 300 employés, 160 bénévoles et 60 partenaires. Plusieurs des employés de l’organisme ont fréquenté ses services lorsqu’ils étaient enfants et ont ensuite joint son équipe. Sans oublier que plusieurs de ces membres de la grande famille du MIFO y travaillent depuis plus de 10 ans et certains sont dans les rangs de l’organisme depuis plus de deux décennies. Lors de la construction du Centre des Arts Shenkman en 2009, la Ville d’Ottawa mandate le MIFO pour y présenter la programmation francophone de spectacles en humour, théâtre, Orléans for your business

danse, musique (classique et contemporaine) et jeunesse. En 2014, le MIFO et le Centre Séraphin-Marion d’Orléans (50 ans et +) fusionnent. L’organisme offre alors des cours et des activités pour tous les groupes d’âge. Aujourd’hui, le MIFO continue d’être l’un des employeurs les plus importants de l’est de la ville d’Ottawa. Les bénévoles contribuent également aux succès des activités de l’organisme grâce plus de 5 000 heures de bénévolat chaque année. Ce sont en tout plus de 33 000 individus dans la communauté qui bénéficient des services et des programmes du MIFO : •

• • •

Les services de garde préscolaires et parascolaires ainsi que les journées pédagogiques dans huit écoles élémentaires ; Les camps pendant le congé de mars, l’été et le temps des Fêtes ; SIXUNTROIS, un événement jeunesse unique; Les cours, les activités récréatives, les événements et les sorties pour les enfants, les adolescents, les adultes et les retraités ; L’École de musique et l’enseignement de 10 instruments en plus de la théorie musicale ; La Galerie d’art Eugène-Racette et ses expositions, vernissages, ateliers et conférences ; Le programme Objectif Cinéma et ses projections bimensuelles, ses matinées scolaires et son festival de films ; Les spectacles au Centre des Arts Shenkman et à la Station 4 Saisons (Hammond).

Indéniablement, le MIFO a le vent dans les voiles et son succès n’a d’égal que le dynamisme et la détermination des francophones d’Orléans et ses environs.

New facility Ontario’s 2018 budget highlighted several recent and ongoing initiatives aimed at supporting Ontario’s francophone community. This includes the construction of a new facility for Mouvement d’implication francophone d’Orléans (MIFO) to improve access to French-language services. The MIFO project will increase the number of recreational services that support and enrich francophone culture. Orléans for your business



‘It’s nice to party right in your own backyard’ Growing calendar of events in Orléans negates need to head downtown for festivities


Orléans for your business


rts, entertainment, lively beach festivals – you don’t have to leave Orléans to have it all. In addition to its own homegrown activities, Orléans features its own version of popular festivities familiar to residents from across the city, including a local Ribfest and Santa’s Parade of Lights, which has grown so large in the past few years that organizers have had to cap the number of floats that can register. Events such as Santa’s Parade of Lights have been a staple for many families over the years, while as Orléans has grown, so too has the roster of events and activities available . Events enhance the quality of life in Orléans, said Adam Polka, who was involved in Canada Day in Orléans’ 2017 event and another Canada 150 event organized by a group of community associations called Harvest Moon. “Events like this give us the chance to meet our neighbours, take in new experiences and support local business,” Polka said. “In the process, we’re raising the profile of our little corner of Ottawa as an enticing place to develop even more arts and entertainment.” For Canada’s 150th anniversary, the Kiwanis Club of Orléans brought the celebration back to Petrie Island in 2017, and the turnout was a roaring endorsement for local events: Despite poor weather, Polka estimates 10,000 people came through Petrie Island on July 1 for the event, organized by volunteers who didn’t want to see the once-popular event fade away. The Canada Day event – which will likely be back in 2018 – had volunteers that thought about family activities through the planning process, Polka said, especially because of the Kiwanis Club’s goal of helping children. “We wanted to bring Canada Day back to Petrie Island so that Orléans families had a child-friendly alternative to the crowd and hullabaloo of Parliament Hill,” Polka said. “We hope that our event gave every single family in Orléans the opportunity to celebrate Canada Day without needing to spend a dime to enjoy themselves.” Polka said the crowd at Canada Day, which ranged in age from “2 to 92” waded in ankledeep mud to keep the party going all day.

CANADA 150 AND BEYOND The Harvest Moon event was just one of the community association organized events that happen every year, bringing together community associations in and near Innes Ward to host a mega-fall festival and get another kick at the can to celebrate Canada 150. “By creating this sense of pride in our community, we instil in one another the incentive Orléans for your business

Organizers brought Canada Day festivities back to Petrie Island so that Orléans families had a child-friendly alternative to the crowds on and around Parliament Hill. PHOTOS COURTESY OF SHAUGHNESSY PHOTOGRAPHY.

to think more locally in so many ways,” he said. Even though Canada 150 is over, Orléans residents still have lots of options of annual events. Kevin Hurtubise, a co-founder of Orléans Festivals, says there’s an appetite in Orléans that has lead to more large-scale events coming to the community.

WHAT’S ON? Looking for something to do in Orléans? Check out the following places: • The Shenkman Arts Centre always has a packed schedule of events hosted by artists in residence, and touring artists; • Local community associations, most of which have at least one large event or more a year, such as the Blackburn Hamlet Community Association Funfair; • The Heart of Orléans BIA, which is involved in partnering and promoting many of the events that take place on St. Joseph and Centrum boulevards in its commercial district.

“This demographic, they just want the experience without having to spend $25 on an Uber to get out,” he said. He co-founded the events group with the aim of hosting three to four large scale events in Orléans each year. The group hosted its first event, the Orléans Craft Beer Festival, in June 2017. “People just don’t take breaks anymore, everyone’s so dramatically busy,” Hurtubise said. “It’s hard for people to give themselves a reason to go halfway across the city for an event like (the beer festival) but if it’s in your own backyard, you have a better chance.” As more events come to Orléans, residents have been responding. The first year RibFest came to Orléans, vendors were so overwhelmed by the popular turnout that they ran out of food.

CARIVIBE AT HOME AT PETRIE ISLAND Trevor Mason lived in Orléans when he organized Carivibe for the first time, a Caribbean festival that was previously held at the Rideau Carleton Raceway in Ottawa’s south end. When he looked at moving the event locally to Petrie Island, he realized the benefits of bringing the event close to home. This year, Carivibe will host a downtown parade, but the


Petrie Island paddlers’ club grows with regatta, boathouse Five years after the Petrie Island Canoe Club started as a modest summer camp, the club has been chosen to host their first large regatta. On Aug. 24, 2018, the club will host the Eastern Ontario Division’s U11 championship for young paddlers. “We’re going to try and do it as big as we can,” said club commodore and former national team member Sarah Kennedy. “There are going to be real races, but we’re going to make them nice, and short and fun, so kids will win something. That’s our goal for that regatta, because we want everyone coming back to Petrie Island.” The canoe club was born from Kennedy’s vision to create a club, similar to the one she grew up paddling up in the Maritimes, down the road from her new home in Orléans when she moved here. She thought it was a shame that Petrie Island, located right off Highway 174, wasn’t getting more use by paddlers, despite the easy access to the Ottawa River. Kennedy hopes that the club, which has expanded from the first summer camp to supporting paddlers who train year round and compete, will continue to grow, especially with the addition of a new, permanent structure at the beach. Kennedy said when she’s not on the water coaching in the summer, her family is still at Petrie Island every winter weekend to take advantage of the new crosscountry ski trail. “(Living in Orléans) means you can access this gorgeous beach, live an active lifestyle, and be outdoors a big chunk of the time,” she said. “We have so many resources that can help people do outdoor recreation in their own backyard, and really appreciate the beauty that they have right here.”


Petrie Island provides the perfect atmosphere for Caribbean festival Carivibe, organizers say. PHOTOS COURTESY OF CARIVIBE / JEFFREY MEYER PHOTOGRAPHY

main party will stay at the beach where it’s been since 2009. “The beach festival will stay, and always will stay in Orléans,” Mason said. “That’s what people want – they love the beach (and) the dancing, the food, the atmosphere. It lends itself to a really fun festival where you can experience the Caribbean without leaving Canada.” Mason liked Petrie Island so much he opened Banana’s, a beach bar, at the city owned beach several years after the Carivibe move. “We do like to go downtown, but it’s nice to party right in your own backyard,” said Mason. “There are a lot of things that are happening Orléans for your business


Orleans entrepreneur giving small businesses a competitive advantage


eing an entrepreneur takes passion, energy, courage and sometimes a little luck as well. In a corporate environment, you have a directors of marketing, HR, finance and operations. But in a small business, it’s all on you, and you might not be adequately prepared. That’s where Andrew Scott comes in. An effective entrepreneur who has endured more than his share of adversity, Andrew has just launched business training bootcamps, available for small and medium businesses, franchisees, multi-location businesses and manager training. He also offers a wide range of consulting services, including leadership, management, human resources and strategy. “An astonishing 96% of small businesses fail in their first 10 years and I was almost one of them,” admits Andrew. “But I managed to learn the hard way, and have a passion for seeing other businesses succeed the way I know they can. I struggled for years because I didn’t have the training nor had I developed the needed skills to be successful, and most small business owners start off the same way. I want to change that.” Despite having initially made many of the same mistakes as other business owners, Andrew turned things around and took a failing business from $200,000 to $2,000,000 in revenue. He’s grown from one Pita Pit location to three and is on track to open nine more over the next nine years. Most importantly, Andrew has turned his company into a sustainable business that could operate successfully with or without him. His comprehensive small-group bootcamps deliver practical tips and advice sure to help any small business owner. “It’s a straightforward approach that includes templates you can modify as needed,” explains Andrew. “The first half of the bootcamp focuses on leadership and strengthening your team, and the second emphasizes achieving operational efficiencies, effective marketing strategies and financial management. By the end of the program you will have a complete primer on how to run a successful business and you can expect concrete results within a year.” That might sound like a bold promise, but it is exactly what Andrew achieved in his own business, in just six months. Best

Orléans for your business

If you’re ready to do the work needed to make positive changes in your businesses and your life, there’s no risk for me, I know this works because I’ve tested it myself. ”

of all, his affordable program comes with a money back guarantee. “If you’re ready to do the work needed to make positive changes in your businesses and your life, there’s no risk for me, I know this works because I’ve tested it myself.” The issue for many business owners is that you need to be proficient in six different areas, and my training helps get you there quickly,” he says. In addition to operating his own businesses, Andrew also serves as Vice-Chair of the Orleans Chamber of Commerce. “Just like my bootcamps

and leadership training, working with the chamber and its members offers me yet another way to make a positive impact on the lives of those around me, whether with my team, my clients or my community.” He is quick to point out that although he believes his training will work for every business, it may not be the right fit for every business. “Before doing anything, I want to get to know your company to make sure it’s the right fit for both of us. At the end of the day it’s not about my success, but about yours.”

To find out more visit or email 19

The 2017 Orléans Craft Beer Festival was one of the first events organized by Orléans Festivals, a recently formed organization that plans on hosting several three to four large scale events in Orléans each year. PHOTOS COURTESY OF ORLÉANS FESTIVALS

“People are choosing Orléans because it’s becoming a hub for upbeat events.” – TREVOR MASON, ORGANIZER, CARIVIBE

Calling Orléans home Orléans is known for having affordable home prices – the average home is less than $400,000, while the provincial average was more than $500,000 in the 2016 Canadian census – combined with above-average household incomes. It also has access to quality French and English schools (Orléans had five of the Fraser Institute’s top 200 Ontario schools in 2016-17).


here, and people are choosing Orléans because it’s becoming a hub for upbeat events.” However, this is quickly becoming a twoway street. Residents are not only attending events – they’re increasingly becoming active participants and volunteers, which strengthens the community fabric further. “Orléans demonstrated that a local event is more than a location – it’s the cultivation of community,” Polka said. “I think we’re only getting started. We have shown ourselves to be able and willing to show up in throngs and churn out a bona fide party vibe.”

Orléans for your business

OrlĂŠans for your business



“In Orléans, (we’re) encouraging businesses to locate (here) and create jobs.” – CITY COUNCILLOR BOB MONETTE

Community Improvement Plan reduces redevelopment costs in Orléans City initiative generating more jobs and attracting businesses An innovative municipal program that effectively reduces the cost of redeveloping commercial properties in Orléans is helping business owners expand and launch new ventures in the community. Many businesses are already attracted to Orléans’ affordable real estate, high household income levels and well-connected transportation network. The city’s incentive program, known as a “community improvement plan,” can increase the financial viability of a business venture. For business owners, the core proposition of the CIP is simple: If you’re willing to invest in Orléans, the city will pitch in to help. “In Orléans, (we’re) encouraging businesses to locate (here) and create jobs,” said Bob Monette, the city councillor for the area. “The CIP is something that we bring to the table to encourage that.” The program works by giving property


owners a discount on their property taxes. Specifically, the city will reimburse 75 per cent of the additional property taxes that stem from the increase in property value spurred by the

CIP CONTACT Looking for more information on Orléans’ community improvement plan? Contact Chris Cope, an economic development officer with the City of Ottawa, at 613-580-2424, ext. 28991 or Chris.Cope@

redevelopment for a 10-year period. Businesses must meet certain requirements to be eligible, such as creating at least 15 knowledge-based jobs. So far, the city says three Orléans businesses have capitalized on the program: Two office projects as well as a new Kids Kingdom location, which turned an under-used property into a hub for early childhood education and family fun. The play centre and licensed daycare centre that’s co-owned by Frank D’Amato and Steve Harme will receive up to $812,000 in property tax rebates over 10 years. “(Orléans) really was a no-brainer,” D’Amato said of the decision to expand. In addition to helping business owners, the CIP is also having a beneficial impact on the broader community. Monette said the Kids Kingdom property was “basically a vacant lot” before D’Amato and Orléans for your business

Harme redeveloped it, bringing more liveliness to Trim Road. But the city councillor noted there’s another benefit to CIP projects: Jobs. “It is a way to encourage more development (and) more employment,” Monette said, adding that the CIP targets professional, knowledgebased positions.


CHANGING LANDSCAPE Orléans is not the only part of Ottawa to be covered under a CIP. However, the focus of other CIP endeavors have been much more geographically limited, covering only a stretch of Carling Avenue, for example. The Orléans CIP is much more ambitious and brings with it the opportunity for much greater change that will showcase the community as a place to live, work and play. For those working to promote economic development in Orléans, the CIP is one more asset for businesses. Its impact will be multiplied by other projects and initiatives, such as light rail. “The game changer for our community will be the LRT,” Monette said. “You will see more and more uptake of the CIP, where companies want to locate in Orléans.”

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OrlĂŠans for your business

OrlĂŠans for your business



Orléans office space options poised to multiply Developers look to capitalize on light-rail expansion Orléans has all the necessary pieces to support a thriving business community: A highly educated workforce, effective transportation infrastructure and an existing cluster of knowledge-based businesses. What is sometimes overlooked, however, is the area’s growing stock of commercial space. Entrepreneurs and business managers in Orléans have many affordable office, retail and light industrial spaces in which to set up shop and grow their operations. In addition to this wide range of leasable space, Orléans also has a healthy inventory of development land available for constructing new commercial buildings. What makes Orléans’ commercial real estate attractive for businesses? In addition to lower rental rates, the area’s planned and existing commercial space features amenities that are unavailable elsewhere in the city. Start with the area’s transportation network. There’s generally more parking available than in central areas of Ottawa. And Orléans is closer to the city’s highways than many of the city’s other business parks. Additionally, the area is currently well-served by rapid transit, a transportation option that will become even stronger in the coming years as the city extends its light-rail line into Orléans, with stations at Montreal Road, Jeanne d’Arc, Orléans Boulevard, Place d’Orléans and Trim Road. “As businesses look to locations close to future LRT stops, Orléans should be on their list,” says Tony Provenzano, a broker with Pro/ Com Realty Corp.


Brigil’s multi-phase, mixed-use Petrie’s Landing project is slated to include residential units as well as commercial space. PHOTO BY ING ROBOTIC AVIATION



Elsewhere in the community, many of Orléans’ main commercial corridors – such as St. Joseph Boulevard, Innes Road and Place D’Orléans Drive – contain mixed-use buildings with pockets of office space that’s subdivided into units as small as 260 square feet. For businesses in need of more space, the options multiply. Professional service firms are often welcomed into medical buildings anchored by health-care providers, such as the recently constructed Innes and Tenth Center. New developments are in the works, including the Orléans Health Hub at the corner of Mer Bleue Road and Brian Coburn Boulevard as well as BlackSheep Developments’ nearby 100,000-square-foot Fortitude project. And, for firms looking for light industrial space or larger office facilities, the Canotek and Taylor Creek business parks offer a range of units of various sizes, all of which have quick access to Highway 174 and transit routes. Some units, such as those operated by the Taylor Creek Enterprise Centre, specifically target small businesses by offering professional, fully equipped spaces.

In a signal of their confidence in the Orléans economy, developers are actively planning to construct more commercial space to support the region’s economic growth in the coming years. They have the support of local politicians, who are keen to attract more jobs to the area. “Office clusters are definitely something we’re looking at,” says Orléans Coun. Bob Monette. “We’re looking at creating an employment hub (with) LRT right at the doorstep.” Monette touted the Petrie’s Landing III proposal, announced in 2013, which is projected to bring 2,100 jobs to Orléans. The tower, located at Trim Road and Highway 174, will include more than 450,000 square feet of commercial space, according to developer Brigil. And, at a time when more and more professionals are desiring greater work-life balance, there are few places in Ottawa that can compete with the amenities found in Orléans. “Think of the attributes – namely a public beach, marina, walking trails, bicycle paths, Shenkman Arts Centre and Place D’Orléans, all within walking distance or cycling distance, and with transit,” says Provenzano. “All of these attributes are a developer’s dream.” Orléans for your business


Dynamic services Dynamiclaw lawfirm firmoffers offersexpert expertlitigation litigationservices services Dynamic law firm offers expert litigation to toOttawa and Ottawa andbeyond beyond to Ottawa and beyond


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Orléans for your business


Gabriel Pizza CEO Mike Hanna can often be found at the company’s St. Joseph Boulevard location, helping customers and working more than 40 years after he bought the restaurant.

Entrepreneurship in Orléans Gabriel Pizza grows from single St. Joseph Boulevard location to Ottawa institution The secret to Gabriel Pizza’s recipe is a pinch of fate. Mike Hanna purchased the restaurant from its namesake owner in February 1977. He was looking for an opportunity to make more money after immigrating to Canada with his family from Lebanon. However, he tried to sell the restaurant just a few years after he bought it. But in what subsequently turned out to be a stroke of good fortune, the deal fell through the day the money was supposed to be transferred. “It was meant to be for me,” he says, thinking back to the sale falling through at the 11th hour. Hanna concedes that his first few years were hard, because the size of the Orléans market was relatively modest at the time. “The whole family worked,” Hanna said. “I made the pizza, then went out and delivered it.”


But the community started growing, and with it, came families hungry for pizza – which cost $5.25 for a large combo at the time. He added a second pizza oven and, eventually, a second location after a customer – who was an engineer for Minto – convinced him Orléans was expanding and Gabriel Pizza should too. The second Gabriel Pizza location opened on Des Épinettes Avenue in Orléans in 1985, eight years after the original St. Joseph Boulevard location was purchased. “I took that chance and, after I took this location there, the business boomed,” he said. “Both locations started to be very busy; the population was growing.” The third location opened in Orléans six years later, with the Innes and Page Roads location. A fourth store, on Trim Road, followed shortly after in 1992. More of the Hanna family, including Mike’s brother, Eli, were involved with Gabriel Pizza by that point. “We have a good recipe; people love it,” Mike said. “Plus good service, good atmosphere, we’re

friendly and we’re close to the community. We do a lot in the community and we’ve made people loyal to us.” They decided to expand the original St. Joseph spot into a larger family restaurant in 1995, and two years later Mike and Eli opened another family restaurant-style location off Ogilvie Road.

LIKE FATHER, LIKE SON Mike’s son George Hanna’s formal entry into the pizza business was at the start of the company’s rapid expansion, which has led it to grow to 40 locations in Eastern Ontario and Gatineau. George grew up at Gabriel’s, with a longrepeated story of him sleeping under pizza ovens as a child. His first store was in Kanata, opened in an area where home building was about to boom. Like the east-end stores, the Kanata restaurant was a success. He said he gave George a father-son talk about the workload and the family legacy he was taking on if he wanted to grow the business. Orléans for your business

“I said, ‘Listen, you’re going to shake hands with me that you’re going to work hard,’” Mike said. In 2003, the restaurant expanded into franchises, with George at the helm as president and chief operating officer of Gabriel Pizza Franchise Corp. “It was fun, challenging,” George said. “There were obviously some stressful moments, but nothing that we weren’t able to handle. Trying to grow something, or making something bigger – I had a lot of fun doing it. I came to work every day happy, excited.” A lot of the new franchise owners were employees or former employees who believed in the brand, George said. It helped that they understood what the brand was all about, and the ones who have modelled themselves off the original locations have been the most successful, Mike said. “That’s how Gabriel’s started to grow, from within,” George said. “There was a lot of pride in


the brand, and there was a lot of hype and excitement because Gabriel’s was starting to grow.” The biggest challenge of expanding was making sure the quality remained the same – something that’s helped by having a strong head office, which has streamlined a process to make sure the dough and sauce recipes are followed in store and service standards are upheld. It also processes requests for sponsorship to make sure the restaurants are all active and contributing to community events. “The plan was always to keep it with that family feel,” George said. “The quality, service and how we’re so entrenched in the community and how we give back – this has always been the success of Gabriel’s. We haven’t altered.” And while little has changed at the St. Joseph location – Mike can still be seen there almost every day, helping customers and working more than 40 years after he bought the restaurant – George has plans for the business to continue to grow. In 10 years, he’d like to see franchises across Ontario, and after that, nation-wide. This is another example of a successful Orléans family business with its headquarters in the Canotek Business Park. “Gabriel’s will always be indebted the community of Orléans,” George said. “Because this is where Gabriel’s started, and the customers have embraced Gabriel’s as one of their own. They type of support and commitment we get from them is unreal.” Orléans for your business


The staff at J.A. Laporte Flowers & Nursery include co-owners Jean and Estelle Laporte as well as their son, Nick.

J.A. Laporte Flowers & Nursery grows through innovation Building on deep roots in Orléans, the family owned business is eyeing further expansion One of the oldest family-run firms in Orléans is challenging the notion that a garden centre in eastern Ontario has to be a seasonal business. In recent years, J.A. Laporte Flowers & Nursery on Old Montreal Road has applied innovative thinking while leveraging the community’s growth to put its business on a more sustainable footing and setting the stage for future expansion. The company has long been known for the di-


versity of its product lines by carrying some 2,500 varieties of plants, including hundreds of various annuals, perennials, shrubs and roses. Despite the already sizable product line, the firm’s owners still unearthed potential to expand into new markets. For the first time in the company’s 58-yearhistory, J.A. Laporte is planning to be open 12 months a year starting as early as next winter. The vision is to sell Christmas, Valentine’s Day and Easter products, as well as other features which will “really change” the business, said co-owner Jean Laporte. “In the winter, it’s -25 (outside), but we have to use sunscreen when we go in a greenhouse,” he said. “People love the feeling of winter in a greenhouse ... I really believe it’s going to work.” And, as a way to further enhance their customers’ experience, the family owned business is also looking to add a coffee shop to its property. The primary purpose isn’t necessarily to increase the company’s income, but to enhance the experience of customers by creating a comfortable seating area where their guests can relax in a climate-controlled environment.

A FAMILY AFFAIR Jean’s parents, Therese and Roger Laporte, Orléans for your business

founded the family business in 1960. Since then, it’s grown to include 17 greenhouses and some 200,000 square feet of nursery and retail space, which has helped turn J.A. Laporte Flowers & Nursery into a destination for customers from across Ottawa and eastern Ontario. Therese and Roger retired in 1982, passing the reins to their son, Jean, and his now-wife Estelle. As the business grew, so did the family’s involvement. Estelle’s sister, Elaine, works as a manager while Jean’s sister, Christiane, works in sales. The company now employs multiple generations; Estelle and Jean’s children, Nick and Monika, also work part-time at the nursery. One part of the business’ success has been the growth – and support – of the surrounding Orléans community. Like many businesses, however, growth has presented fresh challenges requiring innovative solutions. One of those issues involved bringing water to the nursery. The water beneath the land contains high sodium levels, making it unsuitable for small plants and traditionally forcing the company to truck in water at considerable cost. Jean realized that the situation was unlikely to be sustainable in the long term and could eventually force the nursery to shut down or relocate. However, the Laporte family saw an opportunity in the construction of the neighbouring Cardinal

A leading community partner working today for a healthier tomorrow Un partenaire communautaire de premier plan travaillant aujourd’hui à améliorer la santé de demain

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Creek Village development, a 500-acre mixed-use project led by Tamarack Homes. In 2013, J.A. Laporte reached an agreement with Tamarack to sell a small portion of its land to the homebuilder in exchange for access to the new development’s infrastructure. “If it were not for Tamarack allowing us to tap into their new water system, we might eventually have had to close our doors,” Jean said at the time. The creative solution made the business more sustainable in the short term, but also positioned the nursery and garden centre for years of future growth. It now sits surrounded by new homes as the 4,800-unit development starts to take shape. Cardinal Creek Village is likely to help shape the next chapter of growth for J.A. Laporte, ushering in a new wave of loyal customers, or “yearly friends,” as Jean calls them. “My customers are happy to be here,” said Jean, reflecting on how many arrive early in the year to prepare their gardens for the summer months but manage to come back several times over the course of the season, year after year. “When we open each spring, it’s handshakes and kisses with all our customers. A lot of them have become people we see once, twice, three times a year.”




The ARTicipate Endowment Fund was established by the AOE Arts Council in 2007 with the generous support of many donors and the Province of Ontario to enable artistic programming in professional spaces at Shenkman Arts Centre. Le Fonds de dotation a été créé par le Conseil des Arts AOE en 2007 avec le support généreux de plusieurs donateurs et la Province d’Ontario pour favoriser les activités artistiques programmées dans les espaces professionnelles au Centre des arts Shenkman.





2018 Community & Non-Profit Organization of the Year L’organisme sans but non lucratif et de la communauté de l’année 2018


TIMELINE 1960: Therese and Roger Laporte establish Laporte Nursery by purchasing the land at 1211 Old Montreal Rd. and building the first greenhouse, which is still in operation today. 1967: Therese and Roger begin selling their vegetables and flowers in the ByWard Market. 1974: Therese and Roger expand the business by opening an additional location in Blossom Park. 1976: Therese and Roger add another location on St. Joseph Boulevard in Orléans. 1982: Therese and Roger retire, and their son Jean takes ownership of the business. Along with his then-girlfriend Estelle, Jean opens stalls on St. Joseph Boulevard, Innes Road and Bank Street. 1988: Estelle and Jean, now married, close all stalls and focus on expanding the garden centre at 1211 Old Montreal Rd. They add a store, playground, information booth and several more greenhouses. 2010: At the time of its 50th anniversary, Laporte Nursery is Eastern Ontario’s largest garden centre with more than 200,000 square feet of nursery and retail space. Orléans for your business

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Gastops CEO Dave Muir, an aerospace engineering graduate of Carleton University, has been working at the east-end company since 1981.

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Bolstered by its specialized workforce, a critical mass of east Ottawa aerospace and defence firms is gaining strength


ach morning, thousands of Orléans residents jump in their cars or board buses bound for jobs with the RCMP, Department of National Defence, National Research Council, CSIS and CSEC across the city. DND alone employs some 4,200 east-end residents, or roughly one-quarter of its total military and civilian staff in the National Capital Region. While these highly educated workers benefit public-sector employers, a thriving cluster of aerospace and defence firms are capitalizing upon the specialized skills found in their own backyard. “All our employees live in the east end,” says David Muir, the CEO of aerospace firm Gastops, which is based in the Canotek Business Park and employs 130 staff. “(When) the labour force is close ... you want to set up in the east end.”


“(When) the labour force is close ... you want to set up in the east end.”

anniversary in 2019, received a $4.7-million investment last year from defence and aerospace giant Lockheed Martin as part of the U.S. firm’s contract to maintain Canada’s fleet of C130-J Super Hercules military transport planes. In announcing the deal, Lockheed Martin Canada CEO Charles Bouchard called Gastops a “local small business that is making a name for itself on the world stage.” The Ottawa firm has long leveraged its proximity to the Canadian military, undertaking DND-sponsored research and connecting


WORLD STAGE Gastops specializes in sensors that detect and measure metallic contaminants in engine oil – a sort of aviation “blood test” that allows technicians to spot an array of potential problems and stop them before they happen. The company, which will celebrate its 40th Orléans for your business

“Orléans is a thriving community.” – STEVE HALL, CO-FOUNDER, CELERIS

with the community’s extensive network of experienced professionals. “You have so many people associated with DND that live in the Orléans area,” says Muir.

UNDERWATER DEFENCE Orléans is also home to entrepreneurs who previously worked for the Canadian Forces before going on to launch their own careers. That was the case for Martin Taillefer, who spent some 20 years as a naval officer before retiring from the military. After a stint with General Dynamics, he co-founded Maritime Way in 2010. The company works closely with the navy and provides a range of consulting and scientific services and products. That includes a speciality in ocean acoustic modeling systems and sonar technologies for underwater defence systems. When Taillefer helped start the company (and eventually graduated from working in basements to an actual office space), Orléans was the logical location: Office space was relatively affordable to other parts of the city and it was close to the skilled individuals with whom he wanted to engage. “Traditionally, Orléans was the neighbourhood hub of those who were in the military, and those in the RCMP,” says Taifeller.

DRONES Another Orléans entrepreneur who applied their experiences with the Canadian Forces to the private sector is Ian Glenn, the founder of

Martin Taillefer spent some 20 years as a naval officer before retiring from the military. He co-founded Maritime Way in 2010. Orléans for your business


ING Robotic Aviation. He first started to work with unmanned aerial vehicles – more commonly known as drones – during a 22-year military career before starting a consultancy and eventually partnering with other companies on a 2006 contract to support the Canadian Forces in Afghanistan. “My team flew the small UAVs in Afghanistan and we flew something like 30,000 hours in Afghanistan or, as I like to say, we’ve flown the equivalent of 81 times around the planet,” he says. The company has expanded into the commercial oil and gas sector and sells UAVs, with a variety of sensor options, as well as providing what Glenn dubs “drones-as-a-service,” where other companies hire ING to gather data using the Orléans company’s UAVs.


Ian Glenn is the founder of ING Robotic Aviation.


While some business owners leverage their Orléans base to sell to the federal government, others use their location as a springboard to sell around the world. Teleconferencing allows Celeris Aerospace to be nimble and attract talent across the globe, and in the process keeps costs lower at home. Like Gastops and Maritime Way, Celeris Aerospace operates in a specialized niche by providing data analytics and predictions for the civil aviation industry using data that is recorded by a plane’s black box. Despite his global outlook, Celeris Aerospace co-founder Steve Hall says he sees a rich opportunity for firms like his to grow on the strength of the current – and future – talent pool in east Ottawa. “Orléans is a thriving community, and we’ve got great schools here,” says Hall. “Why not take advantage? These kids, their parents, their families are all in Orléans — why not start to harvest that?” Looking ahead, some see a critical mass of aerospace and defence talent accumulating in east Ottawa. The community is also home to the headquarters of the National Research Council, which has a speciality in aerospace and advanced research and technology development in areas such as aerodynamics, gas turbines and manufacturing. All this specialized talent, combined with transportation improvements such as light rail, will help position for further success, says Gastops’ Muir. “I think you’ll find that industries do tend to cluster,” he says. “The east end will continue to attract, as long as the infrastructure is there to support it.” Orléans for your business

La voix francophone d’Orléans – L’Orléanais Orléans, Ontario, une banlieue d’Ottawa, a été fondé en 1860 et a été majoritairement francophone jusque vers la fin des années 1970. Des controverses ont été soulevées dans le passé au sujet de l’origine du nom « Orléans », mais il est maintenant largement reconnu que ce nom a été choisi en 1860 par le premier maître de poste d’Orléans, Jean-Théodore Besserer, qui est né sur l’île d’Orléans au Québec. Le nom « Orléans » remonte à une ville du même nom en France. Selon le recensement de 2016, Orléans est composé de 128 000 habitants, y compris près de 54% qui ont déclaré être bilingues, connaissant le français et l’anglais, et près de 34 % qui ont déclaré être francophones. L’Orléanais, fondé en janvier 2017, est un journal papier communautaire francophone gratuit distribué mensuellement comme un encart au journal anglophone bi-mensuel Orléans Star qui, lui-même, est livré comme un encart du journal anglophone quotidien Ottawa Citizen, ou avec des circulaires d’épiceries, à plus de 44 000 résidences à Blackburn Hamlet, Orléans for your business

Orléans et Navan. De plus, des copies sont déposées à divers endroits, les principaux étant la Caisse populaire Trillium Desjardins et le Centre culturel d’Orléans (MIFO). C’est à l’automne 2016 qu’un Francophile, cumulant plus de 30 ans d’expérience journalistique, a acheté l’Orléans Star de Transcontinental Média et a, en plus, mis sur pied L’Orléanais. Il y avait un vide au niveau communautaire francophone à Orléans à ce moment-là, depuis la fermeture en juin 2015 de la version papier de l’hebdomadaire L’Express, qui avait existé pendant trois décennies. L’équipe de production du journal est constituée du propriétaire du journal, du

Comité éditorial composé de bénévoles, de quatre journalistes à la pige, y compris trois étudiants en journalisme à La Cité, d’un chroniqueur, de collaborateurs de la communauté et d’une responsable des ventes. L’Orléanais consiste ordinairement en une version papier de 16 pages. Un site Facebook ( a été créé récemment et les plans sont d’avoir une version numérique du journal, tout en gardant la version papier. Les sujets abordés dans L’Orléanais durant sa première année d’existence ont inclus de nombreux articles pertinents pour la communauté francophone d’Orléans, tels que des articles visant à faire connaître ses événements, son patrimoine, son histoire, sa culture, ses défis et son cheminement en tant que communauté francophone, et des articles valorisant ses organismes, ses héros d’hier et d’aujourd’hui, ainsi que ses jeunes et ses aînés. Au cours de cette première année, une collaboration a été établie avec les conseils scolaires catholiques et publiques francophones afin que des étudiants du niveau secondaire contribuent mensuellement des articles de leur choix pour une section du journal intitulée L’Orléanais étudiant. De plus, une demi-page est réservée à « L’organisme du mois » afin de permettre aux organismes sans but lucratif de faire connaître qui ils sont, leur mission et leur historique. Une chronique historique est aussi incluse ayant trait aux noms francophones des voies publiques, des parcs, des salles et des installations d’Orléans, en plus d’un « P’tit Quiz




I Live, Work & Volunteer In Orleans. FullI Live, Time Realtor for 26 Years Work & Volunteer In Orleans.

TERESA WHITMORE Teresa Whitmore Sales Representative

Sales Representative


Full Time Realtor for 26 Years

» concernant l’histoire d’Orléans. Quelques-uns des sujets importants en ce qui a trait à l’actualité couverts par L’Orléanais en 2017 ont été, entre autres : le bilinguisme officiel pour la Ville d’Ottawa, les spectacles à Orléans pour célébrer le 150e de la Confédération canadienne, la campagne de financement pour une église patrimoniale d’Orléans (Saint-Joseph), les succès académiques et sportifs des écoles locales, le 20e anniversaire de SOS Montfort, le décès de Franco-Ontariens de renommée, le lancement d’un livre sur l’histoire d’Orléans et de sa toponymie, et l’annonce de récipiendaires de prix importants. La mise en page, (en particulier la une, comprenant le drapeau franco-ontarien et les en-têtes, la répartition des articles par thèmes), l’usage de la couleur (en particulier le vert et le blanc – les couleurs de la francophonie en Ontario), en font un journal très attrayant. Basé sur les commentaires des gens, les lecteurs semblent très satisfaits du produit. L’Orléanais espère être pour plusieurs années non seulement un outil de fierté pour la communauté francophone d’Orléans, mais aussi un instrument pour que la communauté d’Orléans en entier reconnaisse la contribution de la communauté francophone, son histoire et son patrimoine, y compris l’importance de mettre l’accent aigu sur le mot « Orléans ». Plusieurs ne sont possiblement pas au courant que le nom officiel d’Orléans doit prendre un accent aigu. En fait, en 1994, la Commission de toponymie de l’Ontario a statué que le nom officiel du nom de lieu était « Orléans » et qu’il devait porter l’accent aigu. Depuis ce temps, la Ville d’Ottawa, le Gouvernement de l’Ontario, le Gouvernement du Canada ainsi que les médias anglophones et francophones (journaux, télévision et très souvent Google) reconnaissent que le nom officiel est « Orléans » et qu’il doit être écrit avec l’accent aigu. Cette règle s’applique nonobstant le fait que le nom soit écrit en lettres majuscules ou minuscules. Plusieurs (56%) utilisent déjà l’accent aigu sur « Orléans » dans leur vie courante et leur vie professionnelle (nom de commerce, affichage et publicité) et démontrent ainsi une grande solidarité face au patrimoine local.

Louis V. Patry Président du Comité éditorial L’Orléanais

Orléans for your business


A passionate ambassador for greener building practices to stand the test of time Talk to Tony Provenzano, commercial broker of record at Pro/ Com Realty, for just five minutes and you’ll discover he is passionate about healthy, sustainable buildings. A new member of the Canada Green Building Council (CaGBC), Tony wants to help his clients understand the importance of green building techniques and net zero carbon emissions. Participating in the advocacy work being done by the CaGBC is a natural fit for Tony, who also teaches about commercial real estate through the Ontario Real Estate Association (OREA). “This is the way of the future,” he explains. “For any new build today, if the project is not green or net zero, it is essentially going to be obsolete immediately. Standards and requirements in the building industry are rapidly advancing and everyone is looking at climate change. It is a waste of money to create buildings that won’t stand the test of time.”

“For any new build today, if the project is not green or net zero, it is essentially going to be obsolete immediately” Tony explains that he became involved in the CaGBC because it gives him an ideal starting point for better understanding the requirements, what is happening in the industry and what the future holds. “I feel like this is the best way to connect with the right people who can help me assist my clients in making better decisions regarding long term investments in real estate.” Mark Hutchinson echoes Tony’s thoughts. As vice president, Green Building Programs at the CaGBC, he sees an evolution and maturation of the building industry. “Leadership in Energy and Environmental Design (LEED) standards continue to serve as a great reference point for holistic sustainability. Moving forward, addressing emission levels and reducing carbon footprints will be areas of intense focus, hence the launch of our Zero Carbon Building program, targeting both new buildings and the operation of existing buildings. To meet long-term reduction targets, we especially need to find ways to improve the operation of existing building stock through renewal.” Mark and Tony recently participated in a European Orléans for your business

green building tour and observed that the average quality of construction and level of sustainability there is ahead of where we are in Canada. “They have mastered techniques and technologies for creating greener building envelopes which then allow for greener systems such as geothermal heating and cooling to run these buildings,” notes Mark. “We are making progress in Canada but there is a very real concern that the pace of change is not going to be fast enough as we look to meet targets for greenhouse gas reduction and eliminating emissions.” Tony confirms that thanks to the CaGBC, his eyes are now on the future. “I have realized that when it comes to development – especially here in Orleans where we have a lot of opportunity – we can’t just be thinking about meeting today’s criteria. If we do, we’ll have a lot of buildings to refurbish in a decade. I am concerned about my community and the environment and I am confident the journey I have embarked upon to learn as much as I can about green buildings will help me and help my clients as well.”


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OCC April breakfast

The voice of businesses in Orléans The Orléans Chamber of Commerce has a single goal: Ensuring East Ottawa businesses have the tools and support that’s needed to grow in the community and beyond. The not-for-profit organization is the voice and advocate of the area’s business community. It’s led by a community of business owners and professionals who are dedicated to providing members with opportunities to expand their client base and accelerate their growth. In 2017, the Orléans Chamber of Commerce grew by more than 40 per cent to reach nearly 240 members. This is primarily due to an active board, engaged committee members, strong support from its operations manager and a renewed sense of partnership with other economic development organizations. As a region, residents and businesses also benefit from the steadfast support and advocacy efforts of all east-end political representatives. The Orléans Chamber of Commerce Orléans for your business

OCC coffee chat


Business Excellence Awards

Business Excellence Awards

Orléans For Your Business campaign launch


hosts a wide range of events throughout the year to help its members network, recognize accomplishments, learn about new opportunities and build their businesses. This includes a celebration of the region’s rising stars, who were honoured at the 16th annual Business Excellence Awards in March. “You are the people who demonstrate vision, courage, ambition, and who help to drive both our business community – and as a consequence this region – forward,” said chamber chair Sean Crossan. Looking ahead, the Orléans Chamber of Commerce plans to build on its successes in 2017 by hosting monthly business networking breakfasts at the Camelot Golf Course, a biannual new member appreciation dinner at Host India Restaurant as well as an annual golf tournament, economic symposium and Christmas party. These events help members connect, share ideas and participate in shaping the future of east Ottawa economic development. The greatest strengths of the Orléans Chamber of Commerce mirror those of the community it serves. It is friendly, helpful, welcoming and offers personal connections, a strong Francophone element and a small-town feel. The chamber’s commitment to doing things differently and working both with and for its members and the residents of Orléans and East Ottawa are among the reasons it’s growing and helping the community prosper. The Orléans Chamber of Commerce has a strong foundation intertwined in a francophone culture that is here to serve for years to come. Orléans for your business

Golf Tournament 2017


Orléans Economic Development Symposium

Peter Stewart, the first executive director of the Orléans Chamber of Commerce, was honoured with a lifetime achievement award in 2018. Orléans for your business

Christmas Party 2017

Orléans Chamber of Commerce board members


At the Orléans Chamber of Commerce, we’re here to help your business grow. We help EDUCATE you on how to grow your business and thrive no matter what industry you’re in. We help you COLLABORATE with other businesses, making connections and creating relationships that will help drive your future results. We also ensure your business gets RECOGNIZED through our social media, marketing campaigns and through our elegant annual awards gala.

The only real question is...

How much do you want your business to grow? Visit to start today


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Bob Monette Deputy Mayor, Councillor Orléans Ward

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Orléans For Your Business 2018  

Learn why now is the time to invest in Orléans.

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Learn why now is the time to invest in Orléans.