September 2016 Event Company in the spotlight page 3
Revolutionary recycling page 7
Reeling in the customers page 13
Funding new product development page 16
CONTACT Paul Kearsley Group Manager Greater Dandenong Business Sandra George Manager SEBN City of Greater Dandenong Council Offices 225 Lonsdale Street Dandenong, Victoria 3175 Enquiries to 8571 1550 www.greaterdandenong.com firstname.lastname@example.org Adrian Boden South East Melbourne Manufacturers Alliance (SEMMA) Ph: 9768 3283 www.semma.com.au Amanda Checken Greater Dandenong Chamber of Commerce Ph: 9794 8881 www.greaterdandenongchamber.com.au Bill Underwood Stakeholder Editorial Ph: 8571 1455 email@example.com Views expressed by individual contributors in this publication do not necessarily reflect the views of the City of Greater Dandenong.
ood glorious food! In this edition we celebrate the strength and diversity of our local food sector and its growing economic importance at both the regional and national level. Our centre pages feature the very successful Red Majesty Chef Educational Mission’s visit to Greater Dandenong. Sponsored by Meat and Livestock Australia and the Victorian Agribusiness Council, this initiative aims to promote the use of high quality Australian produce including barramundi farmed right here in Dandenong South. Chisholm Institute of TAFE’s Indigenous Culinary Program and the development of the Dandenong Food Garden are also featured on these pages. We also report on a wide range of initiatives undertaken to activate Council’s Regional Food and Tourism Strategies along with reports on our annual Real Estate and Developers Forum, Business Workshops and Seminars Series and Food Manufacturers Collaborative Network Workshop and Event Program.
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The region’s 2016 Victorian Manufacturing Hall of fame finalists and inductee are profiled with our congratulations along with No Fuss Event Hire which have been recognised as the 2016 Rental Company of the Year.
Cover: One of the dishes prepared Red Majesty Chefs using Barramundi farmed in Dandenong South. Read our page 12 and 13 features to find out more.
Two companies, Renex and Clean Energy Group, from our growing
Material from Stakeholder, Greater Dandenong‘s business news may be reproduced for noncommercial purposes provided the source is acknowledged, e.g. ‘This material first appeared in the City of Greater Dandenong’s Stakeholder publication, September 2016.'
resource reuse and recovery sector are also profiled. Finally, I encourage you to read our Corporate Social Responsibility (CSR) feature which provides a range of opportunities for local businesses to support their community along with an inspiring case study of a CSR initiative staff and management have implemented at Nissan Casting’s Dandenong South facility. Paul Kearsley Group Manager, Greater Dandenong Business
REAL ESTATE AND DEVELOPMENT ON TOP OF THE AGENDA
ver 80 real estate and development professionals attended the Economic Development Unit’s recent Property Industry Forum. This year’s event focussed on industrial and commercial land supply and demand projections for Greater Dandenong. City of Greater Dandenong, CEO John Bennie set the scene by outlining key Council initiatives and infrastructure investments impacting the industrial and commercial property market. Peter Elliott from Department of Environment, Land, Water & Planning then outlined current and projected industrial land supply take-up rates for metropolitan Melbourne and the south east, followed
by Julian Szafraniec, Principal, SGS Economics & Planning who reported on trends and projections identified in Council’s Industrial and Commercial Change and Demand Study. Brett Jackson, Council’s Manager of Planning & Design concluded the formal presentations by stepping attendees through Council’s land development and supply analysis consultation process.
and the South East Manufacturers Alliance (SEMMA) also attended given land supply and demand will play a critical role in cementing the region’s status as the nation’s smart manufacturing powerhouse.
The event concluded with a lively Question and Answer session with panel members responding to a range of insightful questions and comments. Representatives from the executives of the Committee for Dandenong
Julian Szafraniec from SGS Economics & Planning presenting at the Forum.
Our mistake Unfortunately we forgot to credit the Dandenong Journal with providing the photos included in our June 2016 coverage of the Premier Regional Business Awards. We sincerely apologise for this omission. The Stakeholder Editorial Team 2 STAKEHOLDER
Event company in the spotlight after award win N
o Fuss Event Hire was awarded 2016 Rental Company of the Year (Events) at Australia’s HRIA Industry Awards 2016 in May. The Hire Industry Excellence Awards pay tribute to exceptional standards of service and innovation. The Keysborough company was established 20 years ago and supplies marquees, event furnishings and enough flooring to cover entire stadiums for major events. “You have to be nominated by somebody else within the association, which is a feather in your cap to start with,” said General Manager Tom O’Dowd. “You submit different criteria about your business including future plans, what you do environmentally and how you train your staff. If you’re successful at that stage, they send a judge to spend the day with you in the business. “For our staff it’s recognition that their customer service is special.” The company now employs 26 operational and 10 office staff who service Australia-wide. Clients are varied including Formula 1 Australian Grand Prix, Melbourne Leisurefest and A Day on the Green. Company Managing Director Geoff Tucker said, “On the banks of the Yarra we recently did a copy of a Jack Daniel’s distillery outside of Crown Casino. We built the marquee and it was truly amazing to see. Around the corner from that we built an ice slide for another client; we also specialise in ice rinks and ice hockey and have done the UFC flooring and seating at Etihad Stadium.” No Fuss Event Hire recent acquired The Grandstand Company which has seen it acquire over half the seating for the Grand Prix – it plans to develop this business further. Country Racing Victoria also recently awarded the company a larger contract for 42 clubs around Australia. www.nofusseventhire.com.au
The ATO building at dusk.
ATO building meets world standards T
he new Australian Tax Office (ATO) located at 19 George Street, Dandenong has been awarded a six star – Green Star rating, meeting the highest international standards in sustainable building practice. Developer epc.Pacific and their design team are to be congratulated on achieving this outcome as well as delivering the project within project timeframes and budgets. The building also achieved a high 4.5 Star NABERS rating which measures the building’s energy efficiency, water usage, waste management, indoor environment quality and impact on the environment. Key sustainable features in the building include double glazed curtain wall facades that minimise sun loads and heat loss whilst optimising natural lighting and outdoor views; high levels of indoor daylight and shading achieved through efficient glazing and building design; energy efficient air conditioning using variable air volume systems and outside air ventilation; low wattage LED and compact fluorescent lighting coupled with daylight sensors; and a 60,000 litre rainwater tank connected to all toilets and the landscape irrigation.
L-R Tom O’Dowd, General Manager, and Geoff Tucker, Managing Director, No Fuss Event Hire.
The ATO building is a signature building located within the revitalised central Dandenong urban renewal precinct. STAKEHOLDER 3
Renex makes the earth move A
new, major clean-technology facility in Dandenong South is giving contaminated soil a new lease of life. The fully-enclosed building is only the second of its kind in the world and is modelled off its counterpart in Germany. Owner and CEO Marinos Angelodemou formed the company in 2008 to develop a solution to divert contaminated soil going to landfill; after spending years in property development and construction, he was familiar with the difficulties around managing contaminated soil. “There were limited options available at the time and it proved costly,” Mr Angelodemou said. Construction on the 11,000 sq m facility began in late 2012. The Renex treatment plant became fully operational in early 2016 with the EPA license issued on 30 June 2016 following a ‘proof of performance’ program. “It will hopefully unlock some valuable land for urban development now that our facility can treat all hazard categories of contaminated soil and other prescribed industrial waste. If there’s been prior industrial use on a particular site – an old petrol station for example – you can effectively dig it up and take it to Renex. “The industry is highly regulated so the EPA requires, where possible, treatment of material in preference to landfill disposal in accordance with the waste management hierarchy. It’s definitely more environmentally friendly because in the case of organic contaminants, we destroy the contamination forever. “We’re treating material for a range of customers including private developers, various government organisations and corporate clients. Many of them came to us – it’s been a long time in the making,” said Mr Angelodemou. The plant has a capacity of 70,000 tonnes per annum and operates 24/7, employing 30 staff. It utilises energy from treated materials to operate the plant with “world’s-best-practice technology”.
Marinos Angelodemou, owner and CEO, Renex.
WORKPLACES SEE VALUE OF DRUG DETECTION
Rob Foran, General Manager, TDDA.
mployers are identifying a growing need for drug and alcohol testing in the workplace with a screening program often necessary to fulfil an organisation’s occupational health and safety responsibilities.
past 12 months than those who are unemployed.
Alcohol and other drugs cost Australian workplaces an estimated $6 billion per year according to the Alcohol and Drug Foundation through loss of productivity, absenteeism, injuries and workplace deaths.
“Demand is increasing as some federal laws are introduced for civil construction and others,” General Manager Rob Foran said.
Worksafe Victoria reports the highest rate of drinking is among administrative and executive staff. Other studies have found people in the workforce are more likely to have consumed alcohol or illicit drugs in the
Businesses such as The Drug Detection Agency (TDDA) in Dandenong are addressing this need by providing a mobile testing service.
“Typically, once a month we will visit a client’s site. Of course, we can be called out 24/7 if there’s an accident that may warrant a test or other special reasons. If the test is positive we send the sample to an accredited lab – our service is a screening process.” www.tdda.com
Hall of Fame
Stan Krpan, CEO, Sustainability Victoria and Steve Thompson, MD, Morgan Advanced Materials Australia.
2016 winners celebrating their achievement.
HoF Inductee Morgan Advanced Materials A leading SEMMA and SEBN member Morgan Advanced Materials was inducted into the prestigious 2016 Victorian Manufacturing Hall of Fame at a gala awards event in June. The Hall of Fame celebrates companies that have displayed a sustained contribution to manufacturing excellence. Based in Notting Hill, the Australian operation of Morgan Advanced Materials PLC Company is recognised as the world leader in a high-tech material called Nilcra™ Zirconia. CSIRO developed the material initially dubbed ‘ceramic steel’ in the 1970s, and it has been licensed to Morgan Advanced Materials ever since. The company exports 85 per cent of its product to North America, Canada, Europe and China. www.morgantechnicalceramics.com Joining the celebration, State Minister for Industry and Employment Wade Noonan said that, “Manufacturing has a bright future in Victoria and these awards celebrate those businesses and individuals who are shaping the future of this important sector.”
HoF Finalists Five local businesses were also selected as finalists for the 2016 awards. Bombardier Bombardier Transportation is a division of Bombardier Inc. and a global leader in rail technology. The Dandenong-based company has a workforce of more than 1,000 staff across 22 sites in Australia.
The company has more than 60 years’ experience in industrial design, engineering, manufacturing, maintenance and delivery in Australia. Bombardier excels in the development of rail vehicles, transportation systems, propulsion, controls and more. www.bombardier.com Corex Corex Plastics (Australia) is a world leader in the field of plastic sheet extrusion, reusable and recyclable packaging, design and resource recovery. Products can be custommade to the client’s requirements. The company has grown through investment in technology, diversification and acquisition. Corex is located in purpose-built manufacturing facilities in Dandenong with seven extrusion lines plus a range of work centres including sonic welding.
PGM Refiners Pty Ltd PGM is a true end-of-life recycler of electronic waste (e-waste) in Dandenong. E-waste, such as end-of-life computers, is growing three times faster than the rate of general domestic waste. The organisation ensures maximum recycling and recovery processing takes place in Australia. PGM is also a for-profit social enterprise committed to its local community, employing disadvantaged workers including the long-term unemployed. www.pgmrefiners.com
Robotic Automation Pty Ltd
Metaltex Australia Pty Ltd
Australian-owned Robotic Automation creates solutions to production challenges and provides ongoing support for clients in manufacturing and service industries.
This family-owned sheet metal, engineering, fabrication and manufacturing business has been in the Dandenong area since 1979. Metaltex boasts a hands-on management style and is wellequipped with state-of-the-art CNC machines to ensure structural durability and a high-quality fit and finish for all products. The company’s innovative engineers are complemented by a skilled manufacturing workforce to fabricate the most intricate designs. www.metaltex.com.au
The business automates repetitive tasks and processes to maximise productivity, quality, safety and efficiency while reducing damages and costs at client sites. Based in Keysborough and Sydney, Robotic Automation has installed and supported over 3,500 system solutions across Australia and New Zealand. www.roboticautomation.com.au STAKEHOLDER 5
DELIVERING YOUR PRODUCTS TO THE WORLD A s Australia’s export credit agency, Efic understands the challenges manufacturers face.
Financing issues, upfront research and material costs, fluctuating prices, varied payment terms – not to mention the significant lag between production and payment. Efic understands the small to medium business exporter market, and can work closely with you to provide financial support for your overseas activities. A W Bell is a local family-owned metal casting and precision engineering business located in Dandenong South. Originally established as a patternmaking shop, A W Bell has grown steadily and is now focused on investment casting, sand casting,
More about Efic With a long history of successfully operating in overseas markets, Efic uses a range of products to provide financial assistance to small and medium export businesses. These include: Small Business Export Loans, an unsecured loan of up to $250,000 with an easy online application designed specifically for small business exporters needing finance to support a single export contract. Export Contract Loans, providing businesses with a direct loan to support a specific export contract or purchase order. 6 STAKEHOLDER
production machining and the manufacture of foundry equipment.
Nine years ago, in response to the downturn of the Australian automotive industry, A W Bell decided to diversify and enter the defence and aerospace sectors. Based on this decision, A W Bell became an accredited parts manufacturer for major US defence prime contractors. A W Bell then won a contract from Northrop Grumman to supply a metal housing and chassis-assembly for the sensory system on the F-35 Joint Strike Fighter aircraft. These aircraft embody the next generation of strike aircraft weapon systems and bring together cutting-edge technologies from around the world.
Despite obtaining approval from the Defence Export Control Office for the export of military devices, A W Bell lacked sufficient working capital to cover its upfront expenses, including the high cost of obtaining the raw materials. Efic’s Export Contract Loan allowed A W Bell to fulfil this largescale contract and cement its status as a world leading manufacturer of parts for advanced defence systems.
By remaining on the front foot and targeting a new industry sector using its advanced manufacturing expertise, A W Bell has established a very strong platform for future growth. “Efic helped us to honour our contract with one of the largest US defence prime contractors”, said CEO Sam Bell. www.awbell.com.au
Working Capital Guarantees, if the business doesn’t have the assets their bank requires as security to issue further working capital for an export contract or purchase order.
Efic also offers a range of free eBooks, videos, economic updates, case studies and research reports that could assist your business to achieve export success.
Bonding Facilities, including bonding lines and contract specific bonds if a business’s bank can’t support the total bonding requirements for a specific export project.
To access these resources and to find out more about Efic, phone 1800 093 724 or visit www.efic.gov.au
Overseas Direct Investment Guarantees, where Efic provides a guarantee to an exporter's Australian bank so that the bank can approve the funding needed for the business to expand overseas.
SUSTAINABILITY L-R Salih Hulusi, Business Development Manager and Mike Loone, Managing Director, Clean Energy Group.
A WORLD OF BUSINESS INFORMATION AT YOUR FINGERTIPS IBISWorld is Australia’s most reliable online database for business information, providing accurate research reports on over 500 industries including Australia’s top 2000 companies.
Revolutionary recycling on a roll C
lean Energy Group (CEG) is revolutionising recycling with its new Dandenong South facility the first of its type in Australia. The plant uses high temperatures to decompose tyres – a process called pyrolysis – and extract oil, carbon black, steel and gases. “CEG has been involved in the renewable energy landscape since its inception. The focus is now shifting towards converting waste into energy,” said Managing Director Mike Loone. “For six years we looked at different technologies and identified tyres as the most problematic waste in Australia. My business partner Salih Hulusi and I engaged with different manufacturers globally to decide what was best. With pyrolysis there’s zero waste; it’s true recycling. “We began the construction phase around January 2015 and began commissioning in February 2016. We’ve now commercialised each product.” According to Mr Loone, CEG plans to sell the carbon black for use in bricks and commercial heating; the
gas is used on site to heat the facility’s reactor; the steel is sold for scrap; and the oil for generators in regional areas. “As part of our market research, we identified the high-quality oil we extract is in high demand around the country as an alternative fuel source.” CEG’s challenges included obtaining EPA approval, meeting WorkSafe’s Australian standards and introducing new products to market. The Dandenong South plant has a 30 tonne per day capacity, is self-sufficient for heating and has a 100kw solar system that covers much of its daily electricity use. The family-run company is currently seeking funding support from government, Sustainability Victoria and the private sector to purchase new equipment and grow the business from eight to 25 staff. “This was built as a demonstration facility. We plan to build another plant six times the size in Victoria, which will create 100 jobs in this state alone, then move into other states,” Mr Loone said. www.cleanenergyonline.com.au
Greater Dandenong Libraries (located at Springvale and Dandenong) offer members free access to this unique database via The Vault virtual library. Using this resource, you will be able to make timely and accurate business decisions. For example, the company research reports will help you assess your competitors and prospects. Additionally, the industry risk rating product allows you to see the level of risk an industry will face over the next 18 months. Whether you are working from home or from your office, the libraries provide instant 24 hour online access to a wealth of other business e-resources such as Informit business collection, Safari books online, Credo Reference and lynda.com video tutorials. The libraries also have a very up-to-date on shelf collection in the business section. The libraries are also running a series of very successful FREE Small Business Information Sessions for those interested in starting a small business. Greater Dandenong Libraries open Monday to Friday 9am – 9pm, Saturday 10am – 5pm and Sunday 12pm – 5pm. To find out more about library business services and events visit www.greaterdandenong.com
A city connected by food In March 2015 Council adopted the Greater Dandenong Regional Food Strategy and Action Plan 2015 - 2018. The co-designed strategy and action plan was developed in partnership with industry and key stakeholders in the local food system to maximise the economic opportunities around food production, processing, retail and distribution within Greater Dandenong
Actions to date: Food and Tourism Officer appointed Greater Dandenong hosted outbound delegation to China included two local food manufacturers Partnership formed with Food Innovation Australia Limited (FIAL), the agency charged with implementing the Australian Government’s food agenda Launch of the Food Manufacturer’s Collaborative Network (FMCN), and annual workshop and tour series
Four FMCN Workshops held to 30 June attracting over 100 food industry businesses and stakeholders Hosted three media tours resulting in features in the Herald Sun Taste, Broadsheet and Visit Victoria (reported as over 1 million impressions equating to over $950,000 in advertising value) 50 food/tourism stories were provided to key stakeholders including Visit Victoria, Destination Melbourne, Time Out, Weekend News, and Broadsheet 12 paid articles in ‘Where’ magazine, distributed through accommodation providers across Melbourne
Hosted and presented at Agribusiness Gippsland board meeting
Hosted 14 cultural and food group tours
Partnership forged with Victorian Government Food Sector team (Department of Economic Development, Jobs, Transport and Regional Development)
Produced revised edition of Great Bites booklet listing dining options in local major activity centres. Now distributed through Federation Square, Melbourne
Participated in Southern Melbourne RDA manufacturing study, with regional actions to be implemented
Hidden Gems supplement to Great Bites produced showcasing dining options in small neighborhood shopping centres
Hosted Mayor and CEO round table with eight local food manufacturers Secured funding from South East Melbourne Innovation Partnership and commenced feasibility study on food manufacturing focussed high performance consortium Hosted a delegation of international Asian chefs on a buying tour to source Victorian produce in partnership with Victorian Agribusiness Council (VAC) and Meat and Livestock Australia (MLA) Produced 11 editions of Food e-newsletter Encouraged and assisted local businesses to participate in the Good Food Month (Nov), Melbourne Food and Wine Festival (March), and Good Food and Wine Event (May) 18 food related articles, and six local food businesses featured in ‘Stakeholder’ Sponsored the Victorian Agribusiness Summit 2016
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that allows the system to run at a very low water flow. It’s very energy efficient and was an addition to the design of an existing product.” According to Mr Marshall, a series of questions helps his team ascertain whether to protect a new invention.
INNOVATIVE MANUFACTURER PROTECTS ITS POOL OF IDEAS A
stralPool has been dreaming up a myriad of ways to make pool lovers’ lives easier with a stream of new inventions. The company manufactures and supplies a range of swimming pool equipment for the wholesale market.
“We export to around 40 countries and are a subsidiary of Fluidra, a publicly listed company in Spain,” said Product Development Engineer Aaron Marshall.
AstralPool has a dedicated Research and Development team and works closely with partner companies. “Innovation is a big priority for us. It begins with a good knowledge of the industry, a connection with our customers, and an awareness of the latest technologies.
“Most recently we patented a design for gas removal from a salt chlorinator
“We ask ourselves, will the invention increase or create sales? If the competitors copied it, would they gain sales from us? Would the potential sales get a return on the costs of the patent application and process? “First we check if there are any patents in that area, then we go about the design process and develop the product, and then we’d lodge it. It’s important to have a good relationship with your patent attorneys. “The main mistakes we’ve made were if a new technology became available and we didn’t apply for it early enough, and not realising an invention is patentable so you basically lose the rights.” The company recently moved to a purpose-built factory at The Key Industrial Park in Keysborough. www.astralpool.com.au
Innovation in Greater Dandenong P
atent registrations are excellent indicators of innovative activity - a major driver of economic and employment growth. In 2015, patents filed by Australians at IP Australia increased by 16 per cent nationally and 18 per cent in Victoria. Patent applications are trending upwards in Greater Dandenong (GD) as large organisations, smallto-medium enterprises (SME) and private individuals seek to protect
their ideas through Intellectual Property (IP) rights. This trend is exhibited most strongly for standard patent applications, which have higher qualification requirements than innovation patents. Just over 4 per cent of Victoria’s 2015 standard patent applicants are based in GD. On average, 35 applicants filed patent registrations in Greater Dandenong each year since 2003 to protect their invention from being used
by others in Australia. Approximately 64 per cent of GD applicants are SMEs with less than 200 employees compared to 50 per cent in Victoria (2012-14). Over the last four years GD has seen an increase in granted applications. On average, 84 per cent of standard patent applications and over 95 per cent of innovation applications have been granted for genuine innovations since 2012. STAKEHOLDER 9
A HIDDEN GEM
malia Europe Cheese is a family owned business located in Hemmings Street, Dandenong. Founded in 2007, it specialises in cheese, small goods, coffee and European groceries. The business has a great family history which was originally started by the late Amalia in 2007. Following on in her footsteps, Amalia Europe Cheese is now being managed by her children Mina and Mirna Dawood. Taking the business to the next level, they are looking forward to celebrating an outstanding 10 years in business in March 2017. Earlier this year the family undertook major renovations at their premises. They have introduced a fantastic café
with seating both inside and outside the shop, enabling customers to enjoy the many wonderful treats to compliment the coffee choices on offer. There is a great selection of delicious cheeses from interesting regions, plus a broad range of speciality groceries to satisfy food lovers. Another initiative the young owners have introduced is a delicious range of European style food platters providing the local community with a huge variety of lunch options. Amalia Europe Cheese’s Hemmings Street location is classified by Council as a small neighbourhood shopping centre. There are many of these small centres throughout the municipality
DOES YOUR BUSINESS HAVE A
CAPABILITY STATEMENT? A Capability Statement is a communication tool that provides a ‘snapshot’ overview of your business and what you offer to clients. It should cover your company’s background, experience and areas of expertise relevant to the requirements of a particular project or tender request. A well prepared Capability Statement makes it easier for contracting 10 STAKEHOLDER
decision makers to assess the merits of your company’s proposal. This is particularly important when tender submissions are being shortlisted for further consideration. Your Capability Statement is not something that is set in stone. The core information will not change, but you will tailor the wording to meet the specific requirements of prospective clients.
Mina Dawood, Director, Amalia Europa Cheese.
playing a big part within the community, both for residents and businesses alike. Not only do they service local residents within their immediate proximity, but also people driving, cycling or walking through the area. In support of these smaller ‘ribbon’ strip shopping centres, Council has produced an impressive new booklet, Great Bites – Hidden Gems to promote many of these retail precincts. You can get your own copy of Great Bites – Hidden Gems at www.greaterdandenong.com/visit The Industry Capability Network (ICN) has developed an excellent Guide and Online Tool to assist members to develop Capability Statements for their companies. The ICN Gateway helps bring Australian suppliers and project owners together through exclusive access to their powerful online database and extensive network of Business Growth consultants. The result: more work for companies. You can find out more about ICN and their on-line Capability Statement tool, call 9864 6700 or email Info@icnvic.org.au
COMMERCIAL KITCHENS NOW ON SHOW C
ommercial kitchen manufacturer GFE moved to Dandenong South early this year with its new showroom incorporating a state-of-the art working kitchen to showcase its equipment and stainless steel fabrication. "We started out in Gippsland and it's our old-school customer service combined with our business model that has seen us grow," said coowner John Wilkinson. "We moved to Melbourne in 2009 starting in Cranbourne before we came to Kirkham Road this year. "Our current location is close to all of our suppliers and we wanted a one-stop shop where people could
come and see our products and a fully working restaurant kitchen. Chefs demonstrate the appliances with live cooking demos in our showroom and I don't think anyone else locally does that. We've featured award-winning chefs such as Leslie Chan. "It's about helping the customer get what they need out of their potential restaurant. The government has forecast growth of around 7 per cent for the restaurant and food-service sector. The industry is tough and clients look for any edge they can get; that's why it's advantageous to deal with us as we have a full understanding of what they're doing," Mr Wilkinson said.
L-R John Wilkinson and Linc Thornton, Owners, GFE Commercial Kitchens.
GFE designs and installs both bars and kitchens and projects of note include Las Chicas in St Kilda and MPD Steak Kitchen in Berwick that has attracted media coverage and features a custom-made charcoal oven. "We worked on the Cranbourne Turf redevelopment, which had six kitchens all designed and constructed by us and incorporated Xtracta, our exhaust canopy business established in 2013," said Mr Wilkinson. "We're one of the few companies that does everything and our custom stainless steel is really high end, which we're known for in the industry." www.gfevic.com.au
Quest Dandenong unveils impressive refurbishment Q
uest Apartment Hotels Founder and Chairman, Paul Constantinou officially relaunched Quest Dandenong at an on-site cocktail event in May. The $1.3 million refurbishment will significantly raise the benchmark for quality accommodation in the Greater Dandenong Region. The extensive refurbishment at the James Street, Dandenong facility ensures Quest Dandenong continues to deliver a premium quality ‘home away from home’ experience for corporate and leisure clients. Quest Dandenong Property Manager, Nick Ritchie said: “It is an exciting time to be operating a business here in Dandenong, as significant government and private investments ensure
Dandenong is re-established as the capital of Melbourne’s southeast”. The 34-room property has undergone a complete renewal, with the latest technology installed throughout and the restyling of joinery, carpets, wall colour profiles and décor. All new kitchen and bathroom fittings and fixtures including whitegoods compliment the stylish furnishings and contemporary artworks adorning the walls. The outdoor pool and courtyard have been refurbished featuring fresh paintwork and landscaping, as well as new barbecue and outdoor furniture. Quest Dandenong is close to all our facilities making it an ideal accommodation choice for either business or pleasure.
Nick Ritchie, Property Manager, welcoming guests to the refurbished Quest Dandeong.
FOOD Chisholm’s Rebecca MCLean plating up.
hisholm Institute has incorporated Indigenous ingredients into its Certificate III Commercial Cookery course Maria North, Head of Hospitality and Tourism, said Indigenous cooking would be embedded through all course units, which fitted with the organisation’s sustainable approach.
“Chisholm has the philosophy of grow, cook, eat. In Australia, native plants are not being used as they should but definitely provide a great opportunity for everyday cooking.
INTRODUCES THE TRUE TASTE OF AUSTRALIA
“The Certificate encompasses on-site commercial cooks and apprentices so they’re effectively taking these learnings into commercial kitchens as we speak, and a lot of restaurants are growing their own food on site. It’s certainly something the industry is looking for.” Chisholm has engaged hatted Indigenous chef Clayton Donovan who launched the revitalised course with culinary author John Newton at a special industry showcase in June. “Clayton really supports the industry; he’s passionate about imparting his extensive knowledge to students to take out to the world,” Ms North said. According to Mr Donovan, “People want to know about and experiment with these ingredients so by working at a TAFE level, we can provide young people with the knowledge that can create change.” www.chisholm.edu.au
Come see what’s on offer T he City of Greater Dandenong recently hosted 11 top Asian chefs to showcase local food products.
The Red Majesty Chef’s tour, an initiative of Meat and Livestock Australia (MLA) and Victorian Agribusiness Council (VAC) helps local foodies get their products into top hotels in south east Asia. The day commenced with a site visit to the Melbourne Barra fish farm in Bangholme, where owner Andrew Grant showcased their innovative process producing ‘fat fish’, as desired by both chefs and their customers. Fresh products were provided from the farm to My Cambodia restaurant in Springvale to include on the menu for lunch later in the day. 12 STAKEHOLDER
Next was a site visit to dairy producer and processor, Caprilac in Keysborough, where the chefs were treated to samples of Caprilac’s various goat and dairy milk products. Local packaging manufacturer CMTP, also showcased their fully recyclable timber packaging designed specifically for fresh asparagus. Bronwyn Debenham, Executive Officer of the VAC was keen to introduce CMTP’s range to producers across Victoria.
“I can’t believe I have been coming to Melbourne for so long and haven’t been to Springvale. Every Chinese visitor to Melbourne will want to visit here. I will be your biggest advocate,” said Rose Yong, Country Manager for MLA (based in Kuala Lumpur). This was a successful day showcasing what’s on offer in GrEATer Dandenong, a "City Connected by Food".
A delicious lunch was enjoyed in Springvale before a short walking tour to Milan Teahouse for a traditional tea ceremony. Richmond Lim, Executive Chef at the Kuala Lumpur Convention Centre, and part of the organising group said “This is a playground for Chefs”. They could not contain their excitement at the variety of fresh produce, meat and seafood readily available in Springvale.
Red Majesty Chefs at work.
REELING IN THE CUSTOMERS F
ish farming isn’t usually associated with civil engineers, but Andrew Grant has utilised his skills to build water systems and create the thriving Melbourne Barra business in Bangholme. Melbourne Barra farms and supplies barramundi fish and other seafood, predominately to restaurants. It recently attained its saltwater license and now also supplies cod and abalone. Mr Grant made a sea change to Bangholme in 2002 for its proximity to the coast and the proposed Eastlink at the time. “We did some research on yabbies and began to provide them all year round
URBAN FOOD GARDENING
ouncil’s Economic Development Unit (EDU) is partnering with the 3000 Acres organisation to establish a community food garden in central Dandenong. Keep your eye on the vacant land at the rear of Council's offices, alongside Halpin Way to see a beautiful edible garden being created later in the year. Having explored the concept last year, the project is now set to take off as more partners become involved and local work for the dole and training
as there was a shortage,” Mr Grant said. “But then the drought broke and a glut of yabbies was available. We had to think about Plan B so we got into fin fish. “We started with barra as it was the most feasible and in demand. The restaurants, which had a strong Asian influence, wanted live fish. It took a while to understand the markets and what the chefs were looking for, including the price point.
Andrew Grant (center), owner, Melbourne Barra, and staff.
According to Mr Grant, who employs staff with years of experience in aquaculture, it’s a delicate science incorporating water currents, sustainable food and chemicals to create an even fat distribution throughout the fish. Melbourne Barra produces 50 tonnes of fish per year with the potential for 650 tonnes and is growing its overseas market comprising whole, chilled seafood, predominately of the saltwater variety.
“What restaurants want is firm flesh, sweet flavour – not muddy – and they rave about our quality. Word got around and we now supply to 45 restaurants and have three vans on the road.”
The company recently impressed a group of Singaporean and Malaysian chefs as part of Meat and Livestock Australia’s week-long Red Majesty Chefs Tour.
program providers are approached to assist with the development and ongoing running of the garden.
capacity building that see running the space as part of their program delivery.
EDU staff have already sought donations, sponsorship and partnerships with local businesses to assist with the construction of the garden. They will be out door knocking to reconfirm and build on these relationships in coming months.
Contact EDU by calling 8571 1550 or emailing firstname.lastname@example.org www.3000acres.org
If you can see your business or organisation getting involved we would love to discuss participation options with you. We are particularly keen to maximise community benefits flowing from the initiative and welcome enquiries from social enterprises and other groups involved in community STAKEHOLDER 13
SEBN (SOUTH EAST BUSINESS NETWORKS)
LOOKING FOR NEW CUSTOMERS OR BUSINESS? LOOKING FOR LOCAL TALENT?
• Do you get out of the building to see what the current or future needs of your customers are? • What does Customer Discovery mean?
• Do you have the right business model for tomorrow’s world?
isiting American business and technology specialist, Dr Richard Caro, presented a very different perspective on today’s business environment, posing these and other thought-provoking questions to an audience of 60 at SEBN’s Industry Breakfast, held on 28 July.
worklocalgreaterdandenong.com.au Register today to: › Place your vacancy on the portal free of charge › Access local job seekers › Search resumes of registered job seekers. For more information contact SEBN on: Ph: 8571 1576 Email: email@example.com
Richard outlined the traditional model of ‘the factory’ ‘getting the word out’ and delivering to ‘John’ (the customer). He then highlighted its deficiencies given it does not take advantage of the opportunities that ‘customer discovery’ provides. Adding this additional component to your business model is essential to
Work Local Greater Dandenong
The course has focussed on learning practical skills, with all participants gaining experience working on TRY Build’s first container home and building outdoor furniture. Having had a taste of the building and construction working environment, they are now keen to take the next ‘step up’ to an apprenticeship or job. If you can offer an opportunity to help these young people ‘step up’, please call Steven Stonehouse, Construction Trainer at the TRY Build factory on 0429 522 927 14 STAKEHOLDER
Richard emphasised the critical importance of not selling but listening if you intend to identify unmet needs within your customer base and survive in a continuously changing marketplace. Richard is the founder and CEO of Tangible Future Incorporated, intervention specialists working at the intersection of science and business. He has a special interest in helping medium-sized US companies ($100 million turnover), and regularly assists businesses to ‘fix’ themselves when they get broken. www.tangiblefuture.com
Customer Discovery: Who? What? Unmet Needs? Solution development
Young People STEP-UP with TRYBuild TRY’s new Step-Up program has seen 10 young people graduate with a nationally-accredited Certificate 1 in Building. Now equipped with OH&S, basic workplace and carpentry skills, together with the all-important Industry White Card , these 10 young people from disadvantaged backgrounds have stepped up and are now work ready.
ensure a sustainable business into the future.
Minimum Sustainable Business: Essential Components
Getting the word out
© 2016. TangibleFuture. Inc. www.tangiblefuture.com Model presented by Dr Richard Caro at the SEBN Special Industry Breakfast. Dr Richard Caro presenting at the Breakfast
SEBN (SOUTH EAST BUSINESS NETWORKS)
THE AGEING WORKFORCE THE HUMAN MAINTENANCE SCHEDULE
The Ageing Workforce is an issue for many companies, large and small, and was the focus of a recent Workplace Health & Safety Network session. This network is just one of the SEBN stable providing awareness, exposure and capability development for participating companies. Session leader, Paul Marsh from the P2 Group is a specialist in the area. Following the session, Paul offered the following thought provoking article suggesting approaches you can take with your workforce if mature-age is an issue in your workplace.
eople are living longer and fertility rates are reducing, which is resulting in more mature employees leaving the workforce than younger people entering the workforce. In the five years since June 2009, the number of people aged 65 years and over in Australia increased by 565,600 (20 per cent) to reach 3.5 million people in June 2014. This accounted for 15 per cent of the total Australian population. Only 21 per cent of Australian employees over the age of 45 intend to retire before 65 years of age. A further 31 per cent plan to retire in their late 60s' and 11 per cent after 70 years of age. Surprisingly 37 per cent have not even considered when they will retire. Organisations that manage their ageing workforce through a reactive process will find that workplace productivity is slowing, WorkCover Insurance Premiums
are increasing, and rehabilitation for these individuals is ongoing. Are your employees ready to retire? Have they considered the changes in their financial circumstances, lifestyle, self image and purpose? As an employer, are you ready for them to retire? Do they have tribal knowledge that needs to be captured? Are you confident that the labour requirements and HR systems currently in practice can cope with a rising proportion of mature employees? Should they be offered part time employment? The proportion of 65-69 year old Australian employees employed part-time increased from 30 per cent in 2005 to 49 per cent in 2013 and the employees over 70 years old employed part-time increased from 38 per cent in 2005 to 57 per cent in 2013. Most (75 per cent) cited personal reasons including caring
for elderly people, caring for children, own ill health / injury and social reasons. Often we struggle to optimise underperforming people and do not have the tools to make sound financial and operational decisions for all considered. Organisations historically have had little knowledge of their peoples’ Work Ability and functional capacity. Efficiency and reliability are influenced by the performance of people and sustaining good performance can be achieved through engagement of predictive maintenance which incorporates ageing workforce management. Rather than considering people as assets to be preserved, we have had a tendency to treat workers as liabilities, frequently replacing people with business critical knowledge and skills for no reason other than length of service, believing this is the most financial, operational and moral option. Management needs to implement a holistic 'maintenance schedule' for their human assets, in the same fashion as a factory does for its machine assets. Management typically has the same expectations of their people in regards to output and production whether the person is 40, 50 or 60 years of age, without assisting in maintaining the person’s Work Ability and functional capacity. Would you have the same expectations of your machinery without a maintenance schedule? If an ageing workforce is managed positively, you will increase productivity, enhance employee wellbeing and reduce WorkCover costs. With support, you can turn a problematic ageing workforce into an opportunity by defining an individual’s Work Ability, defining the inherent requirements of the job, matching their capacity to the demands of the job and considering the unique interaction between the employee, their environment and their role to identify sustainable solutions. The cost of predictive maintenance of people is less than preventative maintenance and significantly less expensive than reactive maintenance, which is too often in the form of WorkCover claims. www.p2group.com.au
SEBN – Building better businesses. This page features stories from Council’s Business Networking Department. SEBN (South East Business Networks), together with the South East Melbourne Manufacturers’ Alliance (SEMMA Inc) highlighting their work with industry and the diversity and innovation typical of the manufacturing sector in this region.
CROWDFUNDING NEW PRODUCT DEVELOPMENT I n our interconnected world, there’s no shortage of great ideas for new and better products, yet many struggle to raise the funds needed to develop, manufacture, market and distribute them. This is particularly true when the inventor wants to retain ownership of their intellectual property, rather than hand it over to investors. The internet has helped solve the problem it’s helped create crowdfunding. Rather than raising capital from a few large investors in exchange for equity in the company, hundreds, or even thousands of individuals back your project in exchange for a perk - usually the
promise of a finished product, after you’ve achieved your funding goal, organised production, and are ready to ship. Effectively, backers are prepurchasing your product well in advance of receiving it. It’s both a leap of faith and vote of confidence - a truly modern phenomenon that wouldn’t be possible without the internet and the sharing economy.
Crowdfunding is democratising the way niche goods get to market – it’s people power amplified, and a startup’s dream come true. Most successfully funded projects tend to be cool and techy, and pitched by entrepreneurs or small groups. But it’s big business. The largest
platform, www.kickstarter.com has raised nearly $US 2.5 billion since 2009. “If you think crowdfunding might be a good fit for you, be ready for two things. First, you must have a very sophisticated working prototype to demonstrate that your idea is feasible. Second, be prepared for a huge marketing effort, before you even have product,” advised Sergei Plishka, Senior marketing Manager at Outerspace Design. www.outerspace.co
Venture capital supporting innovation and investment
any products we use on a daily basis come from well-known companies such as Apple, Intel, Google and Microsoft. A common feature in the history of all of these organisations is that they were originally backed by venture capital investment. These companies, and many others like Skype, Uber and Airbnb, have had a profound impact on society and provided amazing returns to stakeholders.
differentiated and disruptive ideas/ technologies that, with investment, are well positioned for rapid and scalable growth.
The link between venture capital and high value companies is no coincidence. Venture managers seek out potentially transformative opportunities with
The venture industry is dominated by the United States, where it has had a significant influence on the diversification of its economy and thriving culture of
Venture capital investors are generally specialists in a field of investment. Therefore, the benefits to a company of a venture investment should be twofold: capital in exchange for equity and the shared knowledge/advice of an active venture investor.
entrepreneurship. However, while still in its infancy, Australia’s venture industry is developing and there are a number of new and established funds operating in a more supportive policy environment. “If you are a high risk/reward business that needs substantial investment and expert advice, then venture capital may be your best option. Seek investors whose expertise and interest aligns with your business model and goals. Then understand their drivers, prepare for due diligence and seek a personal introduction” advises Michael Bettess, Investment Manager at Brandon Capital Partners. www.brandoncapital.com.au
FREE TRADE AGREEMENTS OPEN UP OPPORTUNITIES F ree trade agreements (FTAs) are international treaties that reduce barriers to trade and investment. Australia’s has FTAs with both individual countries and groups of countries. As you will no doubt have heard in the media, Australia has recently concluded agreements with China, Japan, Korea and the Trans Pacific Partnership involving 12 Pacific Rim countries. In total, the Department of Foreign Affairs and Trade (DFAT) currently lists 19 agreements on its website. FTA’s provide a number of benefits to exporters and importers including the reduction or elimination of tariffs
and behind-the-border trade barriers, access to cheaper inputs including new technologies and reduced ‘red tape’ and simplified rules covering trading arrangements. To find out more about FTAs and how you might take advantage of them visit the DFAT website. In addition you will find a wealth of trade related information including fact sheets, user guides for exporters and importers and full treaty texts and tariff schedules. You can also track progress on current trade negotiations. www.dfat.gov.au/trade/agreements
China eCommerce success T
he China eCommerce Platform established by the Victorian Chamber of Commerce and Industry (VCCI) is helping food and beverage producers reach more than 300 million middle class consumers. The opportunities for businesses in the sector are enormous. A growing number of Victorian businesses have adopted the VCCI’s online platform as an efficient way to grow brand awareness and export revenue rather than independently pursuing trade connections through agents on the ground. With the guidance of Platform in-market experts, warehousing, export and delivery and payment processing of products are also taken care of. In late 2015, some of the first Victorian businesses utilising the platform saw their products launched into a market responsible for over 40 per cent of the world’s online retail sales. Products ranging from honey collected on the Mornington Peninsula and oil from olives grown on the banks of the Murray to alcoholic drinks made in Dandenong
and snack bars in Moorabbin are now being sold via Tmall’s online supermarket www.chaoshi.tmall.com (operated by Alibaba). This Chineselanguage B2C shopping portal is the country’s fourth most-visited website and growing, but almost impossible to get listed on without the right business connections. The VCCI Platform facilitated access to this amazing marketing opportunity. Promotion on the Chinese mobile messaging app WeChat also ensure brand recognition reaches a wide and engaged audience from day one. “Early adopters of the system have also learnt that you need to think quite laterally when entering new markets. For example, Chinese consumers may not know what mineral salt is or that honey is not spoiled when it candies” said Shirley Ng from the Victorian Chamber. To find out more about the China eCommerce Platform and FTA trade opportunities, call the VCCI’s Free FTA Advice Line now 03 8662 5488 or email firstname.lastname@example.org
One of Platinum Liquor’s products being sold in China.
Small business support success T
he City of Greater Dandenong in partnership with the City of Kingston launched their small business workshop and events program at the start of this year. The initiative has been voted a success by all involved with over 400 businesses having participated to date. Commencing in February, events have been conducted at the Dandenong Civic Centre and the Kingston Council Offices. Entry level information sessions for start-up businesses have also been held in the Dandenong Library. Participants have provided very positive feedback on the program saying the events are “helpful” provide “practical information with specific examples…
by breaking down and categorising the stages and elements in the process”. Many business owners rated their experience as ‘excellent’ making reference to the ability of the facilitators to “address our business concerns and contextualise the information”. Other participants said how applicable the information was noting “lots of great information I can use now!”, “I can now develop my business tools to be more user friendly and use targeted media for marketing”, and “great takeaway resources I can refer back to”. Most of all, participants believed these personalised workshops and events would assist them to facilitate the growth of their businesses. Many also
indicated they would attend remaining events in the 2016 program. In addition to offering the above program, Greater Dandenong also participated in the Small Business Victoria Festival in August. Attracting business people from all over the south east, participants were provided information on writing tenders, top social and digital marketing tips, tips for leasing commercial spaces, and information on the forms of government assistance that are available to small business and how this assistance can be accessed. To learn more about September and October’s events please visit www. greaterdandenong.com/businessevents
Find students to help your business make the next leap forward T o build and grow a business in the digital age, you need talent that comes with innovative new ideas and creative marketing strategies.
A team at Data61 (a division of CSIRO) is helping connect businesses with university students to provide the digital, creative and innovation skills they need to grow. Ribit.net is a free platform for finding students to hire based on their skills, course and location.
A Ribit ‘speed dating’ event.
With more than 3,000 students registered, Ribit has helped dozens of companies, including innovative SMEs and start-ups find local students for digital marketing, design, programming, writing, engineering, data analytics and business analysis jobs.
Ribit Founder, Liz Jakubowski, said: “Every business has different needs, from recruiting ongoing employees, to tapping into specific skills for a oneoff project. That’s why we include a range of flexible employment setups including part-time work, internships and freelance projects”. “Ribit’s events team also runs regular 'speed dating' sessions across Australia, where companies interview up to a dozen students in one afternoon. A Melbourne-based event is in the pipeline for later this year”. Find a student to help grow your business today at www.ribit.net > For Employers
CORPORATE SOCIAL RESPONSIBILITY
Corporate social responsibility and your business
orporate Social Responsibility (CSR) is a broad term describing business initiatives promoting social and environmental wellbeing. There are many opportunities for local businesses and organisations to engage in activities promoting social wellbeing. Council, for example, provides paid volunteer leave allowing staff to assist local not-for-profit organisations. It also facilitates a staff initiated Giving Program allowing staff to make voluntary pre-tax salary deductions to support nominated
local charities (raising $22,800 in 201516). Staff also support the Springvale Benevolent Society Christmas Appeal donating non-perishable food items, toys and personal care items included in hampers distributed to families in need across Greater Dandenong. Businesses interested in local volunteering can contact the Volunteer Resource Service at email@example.com Council’s Community Directory also lists a wide range of community and not-
for-profit organisations you may wish to support at www.greaterdandenong. directory Local businesses and organisations also have a strong record of promoting environmental wellbeing. The initiatives of Council’s Sustainability Awards winners featured in our last edition and the awarding of a ‘6 Star – Green Star’ rating for Dandenong’s new Australian Tax Office building (featured on page 3) provide ample evidence of this.
Nissan Casting staff give from the heart
issan Casting Australia staff are a shining example of how a great idea and a lot of heart can make a big difference when it comes to Corporate Social Responsibility. For the past three years employees have chosen to redirect the money that would have been spent on their own Christmas lunch to a worthy cause, totalling $30,000 in that time. The annual funds are sent to a donation account from which a cheque is drawn for the recipient organisation. According to Managing Director Peter Jones, the initiative started with General Manager Markus Spindler in 2013 after Typhoon Haiyan devastated the Philippines before Christmas. “He went to staff with the idea and they jumped on it so we donated $50 a head
employee came up with Breaths for Alexander.”
and then topped it up to $10,000 for Australian Red Cross,” Mr Jones said. “The next year we polled employees and they chose The Royal Children’s Hospital; we donated $10,000 to the Paediatric Cardio Ward. “Associate Professor of Cardiology Michael Chong came to the plant and spent time with staff; it’s about engaging employees in the giving process. “In 2015 it was much more personal; one of the suggestions was the Royal Children’s Hospital again but one
Alexander Galway was the five-yearold son of one of Nissan Australia’s employees. He was born with a rare genetic neurological condition and died in 2015. “In the weeks leading up to Christmas, his parents ran a fun run to raise money for a specific piece of equipment called a BIPAP for The Royal Children’s Hospital, which is a ventilator that helps children breathe. “The family came to pick up the $10,000 cheque and there weren’t many dry eyes in the place. We have 196 staff across three shifts and we try and do the presentation at shift change to involve as many as possible,” Mr Jones said. www.nissan.com.au STAKEHOLDER 19
William Forsythe's 'Everywhere and Nowhere' art installation powered by KAESER.
upplying industrial air compressors to various industries including the automotive, dental and woodwork sectors, KAESER Compressors Australia recently added art to its portfolio. As a subsidiary of German Manufacturer KAESER Kompressoren, the Australian arm distributes air compressors, blowers and ancillary equipment, and provides after-sales service to New Zealand, the Pacific Islands and Australia. “Compressed air is often considered the fourth utility so the industries using it are extensive,” said Marketing Manager Beth Wood. “We get really interesting applications; the RSPCA in Burwood East uses compressed air to create oxygen, which the veterinary clinic uses for humidicribs and operations. “The Aircenter is our most popular product. It’s a compressor system which is compact and has the compressor, dryer and air receiver all in one.” KAESER Australia recently contributed a compressor to choreographer
William Forsythe’s art installation as part of the 20th Biennale of Sydney. The installation saw pendulums swinging backwards and forwards at different times for the viewer to navigate or ‘dance’ through – the compressor powered the pendulums’ pneumatics. “KAESER also invests in innovation around Industry 4.0 – a concept from Germany – which believes we’re now coming into the fourth industrial revolution where technology is helping companies be more cost effective and intuitive with their production,” Ms Wood said.
“We have a state-of-the-art research and development centre in Germany that continuously focuses on maintaining and extending our competitive edge as well as delivering ongoing product innovations. “An example of this is our Sigma Air Manager 4.0, a controller introduced last year, that basically links multiple air compressors together. It intuitively provides the compressed air required which makes the system more energy efficient and also extends the lifetime of the air compressor.” www.kaeser.com.au
Greater Dandenong Chamber Business Awards The Greater Dandenong Chamber Business Awards will continue its 25 year tradition of recognising and honouring outstanding business achievement in the Greater Dandenong area. Business nominees will be presented at four breakfasts during 2016, with a final award presentation event taking place in late 2016.
Attention all Businesses:
have you considered nominating for an award? Nomination applications can be downloaded at www.greaterdandenongchamber.com.au Proudly sponsored by:
For more information, please contact Amanda Checken on firstname.lastname@example.org or 0488 012 494
Springvale laneway transformation T
Post Office Lane, at 323-325 Springvale Road, is due to get an upgrade under the Springvale Activity Centre Laneway Revitalisation Project.
ASPECT Studios were engaged to consult with the local community and key stakeholders to create a vision for the future of the laneway. They gathered stories and ideas from more than 150 people and came up with the theme of “Celebrating the Vitality of the Community”.
The plan is to improve the feel of the area and make it a more functional space that builds on Springvale’s unique Asian style characteristic.
Community members and stakeholders were invited to the laneway to consider how to improve the functionality and appearance of
he City of Greater Dandenong is looking at ways to enliven a key laneway in the Springvale Activity Centre.
the area. School students, community groups, local business owners and pedestrians using the laneway all took part in the group sessions. Many spoke about the historical significance of the Post Office to the Springvale community, and emphasised the multicultural diversity of the community and how Springvale has evolved. A colourful concept design came out of the consultation, including plans for a playful canopy, garden beds and functional furniture. The canopy will be bright and visible from a distance – inviting users into the space. It will also provide ambient lighting for pedestrians and encourage use of the laneway at night. Greenery growing from garden beds and climbing onto trellis attached to the walls, will pair with permanent seating, inviting people into the space and encouraging community interaction. Wayfinding signage will also be incorporated into the design, encouraging shoppers and tourists to further explore Springvale. Visit www.greaterdandenong.com/ springvale-laneway-revitalisation-project to keep up to date with the progress of the Laneway Revitalisation Project.
Artists impression of the revitalised Post Office Lane.
NEW LANDMARK ARTWORK FOR DANDENONG A
new large scale artwork is being commissioned for the eastern façade of the Walker Street Car Park - the site is a central and prominent location, visible from Harmony Square and multiple viewing locations across central Dandenong.
The direction for the artwork was established through a communityled visioning exercise and five highly experienced Melbourne based artists have been short listed to respond to a detailed artists brief. The story that the artwork celebrates is “People – The Humanity of Dandenong”. The five artists’ concepts, which include a range of creative approaches and
materials, are on display from 1-15 September giving local businesses and the community a chance to see the options for the site. The display can be viewed 24/7 in the Dandenong Library windows facing into Harmony Square, where you can also see the site of the new artwork. Comments and feedback is invited until 15 September 2016.
For more information and to provide feedback visit www.greaterdandenong. com/walkerstreetartwork The soon to be transformed carpark façade.
The public feedback will be reviewed together with feedback from the Public Art Advisory Committee, community representatives and councillors before a single artist is selected. The artwork is expected to be completed in early 2017. STAKEHOLDER 21
CALENDAR OF EVENTS
• Wednesday 14 September • 8.30am – 12pm
SEBN Lunch with the Winners
Delivered by Shopability, brought to you by FIAL
A celebration of local young people’s successful journey through school and work life. • Tuesday 6 September • 12pm – 2pm
$50 per ticket (incl. GST) or $350 (incl. GST) table sponsorship Sandown Racecourse (Ladbrokes Park) 591-659 Princes Highway, Springvale Contact email@example.com or phone: 8571 1576 for more information on table sponsorship and to register your interest. Food Manufacturer’s Collaborative Network Site Visit to Werribee Food Innovation Centre (CSIRO)
Dandenong Civic Centre, Level 2, 225 Lonsdale Street, Dandenong Contact firstname.lastname@example.org. au or ph: 8571 1550 for more information or to register your business interest.
Greater Dandenong Chamber of Commerce Platinum Partner Networking Night – co-hosted by the ATO • Thursday 15 September • 5.30pm – 7.00pm
ATO, 19 George Street, Dandenong Contact info@ greaterdandenongchamber.com.au or 0488 012 494 for more information.
• Tuesday 6 September • 10am – 3.30pm
SEBN Showcasing Women breakfast event
671 Sneydes Road, Werribee
• Friday 16 September • 7am (for 7.15am start) – 9am
Contact email@example.com or ph: 8571 1550 for more information or to register your business interest. Small Business Workshop Prepare to Expand Globally and Export • Thursday 8 September • 6pm – 7pm
Dandenong Civic Centre, Level 2, 225 Lonsdale Street, Dandenong Contact firstname.lastname@example.org or ph: 8571 1550 for more information or to register your business interest. Small Business Workshop Develop Your Online Strategy • Tuesday 13 September • 6pm – 9.30pm
Kingston City Council, Moorabbin & Mordialloc Room, 1230 Nepean Highway, Cheltenham Contact email@example.com or ph: 9581 4786 for more information or to register your business interest. Food Manufacturer’s Collaborative Network Private Label Workshop - how to engage with the majors to deliver private label products. 22 STAKEHOLDER
$55 per ticket (incl. GST) or $500 per corporate table of 10 Highways Tabaret, Corner Princes Highway and Corrigan Road, Springvale Contact firstname.lastname@example.org or phone: 8571 1576 for more information and to register your interest. Food Manufacturer’s Collaborative Network Coles buyers presenting to foodies on how to more effectively engage with the company. • Tuesday 20 September • 8.30am – 4.30pm
Dandenong Civic Centre, Level 2, 225 Lonsdale Street, Dandenong Contact email@example.com or ph: 8571 1550 for more information or to register your business interest. Greater Dandenong Chamber of Commerce Grand Final Charity Lunch Guest Speaker: Chris Judd • Wednesday 28 September • 12.00pm – 2.30pm
Sandhurst Golf Club, 75 Sandhurst Boulevard Sandhurst Contact info@ greaterdandenongchamber.com.au or 0488 012 494 for more information.
Food Manufacturer’s Collaborative Network Grants and Assistance – Meet the Service Providers • Thursday 29 September • 4pm – 6.30pm
Dandenong Civic Centre, Level 2, 225 Lonsdale Street, Dandenong Contact firstname.lastname@example.org or ph: 8571 1550 for more information or to register your business interest.
OCTOBER Greater Dandenong Chamber of Commerce Business Awards Breakfast • Wednesday 12 October • 6.45am (for 7am start) – 9am
Sandown Greyhounds Club, 48-99 Lightwood Road Springvale Contact info@ greaterdandenongchamber.com.au or 0488 012 494 for more information. Small Business Workshop Digital Strategy and Online Marketing • Thursday 13 October • 6.00pm – 8.00pm
Dandenong Civic Centre, Level 2, 225 Lonsdale Street, Dandenong Contact email@example.com or ph: 8571 1550 for more information or to register your business interest. Small Business Workshop Marketing for Growth • Tuesday 18 October • 6.00pm – 9.30pm
Kingston City Council, Moorabbin & Mordialloc Room: 1230 Nepean Highway, Cheltenham Contact firstname.lastname@example.org or ph: 9581 4786 for more information or to register your business interest. Food Manufacturer’s Collaborative Network International brand building including IP protection
CALENDAR OF EVENTS • Friday 21 October • 9am – 4pm
Dandenong Civic Centre, Level 2, 225 Lonsdale Street, Dandenong Contact email@example.com or ph: 8571 1550 for more information or to register your business interest.
NOVEMBER Food Manufacturer’s Collaborative Network Fast and Furious Innovation • Tuesday 8 November • 9.am – 4.00pm
Dandenong Civic Centre, Level 2, 225 Lonsdale Street, Dandenong Contact firstname.lastname@example.org. au or ph: 8571 1550 for more information or to register your business interest.
Food Manufacturer’s Collaborative Network Agribusiness ‘Meet UP’ Event • Thursday 24 November • 10am – 1pm
Dandenong Civic Centre, Level 2, 225 Lonsdale Street, Dandenong Contact email@example.com. au or ph: 8571 1550 for more information or to register your business interest. Greater Dandenong Chamber of Commerce Business Awards - Final Award Presentation Event
SEMMA Christmas Cocktail & Networking Night • Tuesday 13 December, 2016 • 5pm – 7pm
Venue TBC Contact Cathy on 9768 2524 or firstname.lastname@example.org for more information or to register your interest.
• Wednesday 30 November • Times TBC
SEBN Showcasing Women breakfast event
Sandown Greyhounds Club, 48-99 Lightwood Road Springvale Contact info@ greaterdandenongchamber.com.au or 0488 012 494 for more information.
• Friday 11 November 2016 • 7am (for 7.15am start) – 9am
$55 per ticket (incl. GST) or $500 per corporate table of 10
SEBN Christmas industry breakfast event
Highways Tabaret, Corner Princes Highway and Corrigan Road, Springvale
• Thursday 1 December • 7am (for 7.15am start) – 9am
Contact email@example.com or phone: 8571 1576 for more information and to register your interest.
Contact firstname.lastname@example.org or phone: 8571 1576 for more information and to register your interest.
Sandown Racecourse (Ladbrokes Park), 591-659 Princes Highway, Springvale $55 per ticket (incl. GST) or $500 per corporate table of 10.
Does your business or development strive to be environmentally sustainable? Why not nominate for a City of Greater Dandenong Sustainability Award under the Sustainable Business category and have your efforts recognised? To find out how to enter or about becoming a sponsor, visit www.greaterdandenong.com/ sustainability Nominations open on 19 September 2016
Join us for White Ribbon Day in a walk to oppose violence against women. Colleen Hewett, Violence Free Families ambassador, will join us for the walk, talk about her experiences and perform her song Let Me Breathe.
When: 10.30am Tuesday 22 November Where: We start at Market Square in the Dandenong Market and walk to Harmony Square. More information: 8571 1000
“Take your tastebuds on a trip around the world with a tour of this vibrant area of Melbourne. There’s nowhere like it elsewhere in Melbourne, Dandenong is a multiethnic smorgasbord upon which to feast...” TASTE, Herald Sun Dandenong, Dan Stock
“Melbourne has an absolute jewel in Greater Dandenong. I just love the diversity and every time I come out there’s something beautiful, different, exotic…” GREAT BITES Maeve O’Meara, SBS Food Safari
There is so much more, right on your doorstep... greaterdandenong.com/visit
A city connected by food
Published on Sep 6, 2016
Published on Sep 6, 2016
The City of Greater Dandenong's quarterly business magazine | event companies in the spotlight , revolutionary recycling, reeling in the cus...