Stakeholder - March 2017

March 2017 Food Manufacturing High Performance Consortium Page 6

Travel to China for opportunities Page 11

Chamber Award winners Pages 12-13

Calendar of Events Pages 22-23

Innovation in Greater Dandenong

CONTACT Paul Kearsley Group Manager Greater Dandenong Business Sandra George Manager SEBN Dandenong Civic Centre 225 Lonsdale Street Dandenong, Victoria 3175 Enquiries to 8571 1550 www.greaterdandenong.com business@cgd.vic.gov.au Adrian Boden South East Melbourne Manufacturers Alliance (SEMMA) Ph: 9768 2524 www.semma.com.au Tiffany Murray Greater Dandenong Chamber of Commerce Ph: 9768 3283 www.greaterdandenongchamber.com.au Emilio Di Sisto Stakeholder Editorial Ph: 8571 1346 business@cgd.vic.gov.au Views expressed by individual contributors in this publication do not necessarily reflect the views of the City of Greater Dandenong.

Material from Stakeholder, Greater Dandenong‘s business news may be reproduced for noncommercial purposes provided the source is acknowledged, e.g. ‘This material first appeared in the City of Greater Dandenong’s Stakeholder publication, March 2017.'

To subscribe email: business@cgd.vic.gov.au Cover: The municipality has a diverse offering of businesses.

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elcome to the first edition of Stakeholder for 2017.

In this edition we introduce five innovative small businesses who have just been awarded City of Greater Dandenong Business Grants for the 2016-2017 period. Congratulations to Fortis Adhesives & Coatings, Freeze Dry Australia, Melba Support Services, Mica & Insulating Supplies Co and SPEE3D. Their exciting stories are featured inside.

Congratulations also go to the recent winners of the Greater Dandenong Chamber of Commerce Awards. The award categories were small business, large business, retail, employment, corporate social responsibility and innovation, overall winner and youth enterprise award. The worthy award winners were TanGold Pastry Australia, R J Sanderson & Associates, Beletti Restaurant Café & Bar, Cabrini Linen Services (as well as overall winners), Greencare Developments and Charly Scott. See pages 12 and 13 for further information.

In this edition we also offer the opportunity to businesses in the south east to participate in a business delegation to Nanjing and Xuzhou in China. We feature the CSIRO and outline their big six plans for the future and highlight their new FloWorks Centre of Industrial Flow Chemistry.

Paul Kearsley.

Survey results from the Activity Centre Revitalisation Business Audit show just how diverse our activity centres are and we learn more about our varied businesses within our municipality including LeMans Go Karts, Unique Auto Parts, Iveco and Who Gives a Crap.

Enjoy the read.

Paul Kearsley Group Manager, Greater Dandenong Business

Business Grants awards T

he latest round of City of Greater Dandenong’s Business Grants program was extremely well sought after by local businesses. The assessment panel was once again very impressed by the quality of the submissions. Following a competitive selection process, there were five standout businesses that were ultimately successful.

Grants were awarded to specialist adhesives and coatings company, Fortis Adhesives & Coatings; freeze dried treats and pet meals manufacturer, Freeze Dry Australia; community based organisation supporting people living with a disability, Melba Support Services; fabricator and distributor of electrical insulation materials, Mica & Insulating

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Supplies Co and a metal based 3D printer manufacturer, SPEE3D. Greater Dandenong Mayor Councillor Jim Memeti wished grant recipients all the very best for their future business aspirations and success.

Business Grant Awardees, the Mayor and Councillors.

Photo courtesy of Dandenong Journal

Profiles of each of the winning businesses are published throughout this edition of Stakeholder.

To view the grant guidelines visit www.cgd.vic.gov.au

BUSINESS

NBN rollout accelerates in Greater Dandenong T

he nbn™ network is Australia’s new landline phone and internet network delivering high speed broadband (HSB) to business and residential premises.

Significant areas of Greater Dandenong will be connected to the network during 2017-18.

Iveco First attack transport vehicles

STATE GOVERNMENT GOES LOCAL FOR SPECIALISED VEHICLES

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he Victorian State Minister for Energy, Environment and Climate Change Lily D’Ambrosio attended Iveco Australia’s Dandenong facility in November 2016 to inspect four locally-built trucks, which have since begun service for the Department of Environment, Land, Water and Planning (DELWP).

The trucks, consisting of three Powerstar 6400 prime movers and a Stralis 8x4 rigid, were configured as ‘first attack’ transport vehicles. The Powerstar boasts 60 per cent local content while the Stralis features 55 per cent.

The custom vehicles are designed to transport bulldozers to bushfire hotspots, clear pathways for forest fire fighting vehicles and clear land for fire breaks.

The State Government selected Iveco – part of the CNH Industrial group – for the project after an exhaustive evaluation process that included in-field trials in which DELWP operators drove and experienced the vehicles. Braking capability, strong horsepower and a comfortable cabin were cited as some of the winning factors.

According to Ron Grasso, Australia and New Zealand Head of Corporate and External Affairs for CNH Industrial, the project has added another dimension to Iveco’s manufacturing footprint. “It’s about making the plant more flexible and providing more areas of customisation – this is our niche.

“From our point of view the plant is able to accommodate highly differentiated products that are essentially tailored to the customers’ needs with the bonus of local know-how – our engineering team. Customisation is in demand within the Australian market as we have such individual requirements and unique conditions.

As well as providing enhanced market access, international and domestic research clearly indicates that HSB connection increases business productivity, innovation and product development. SEMMA in particular has indicated that HSB access is essential to ensure the region’s ongoing competitiveness.

How to check when your premise will be connected Network availability for a particular premise can be identified by typing the address into nbn's online tool at nbn. com.au/check

Steps to connect your business 1. Check your address on the above website to see if you have access to the network. If not, register for email updates and nbn™ will let you know when your business is ready to connect.

2. Use the nbn™ Business Readiness Checklist and other supporting tools. at nbn.com.au/checklist to prepare your business for the nbn™ network.

“This is an important step and reflects a change in the way the Victorian Government is thinking in supporting local manufacturing. Our local member Gabrielle Williams has been a key driver and advocate for local projects,” Mr Grasso said.

3. Contact your preferred internet service provider to discuss your requirements and select the most appropriate plan for your business needs. You won’t be connected to the network automatically, your preferred provider will do that.

www.iveco.com.au

Find our more at nbn.com.au

Did you know you can now receive Stakeholder in electronic format.

To change from hardcopy to electronic delivery, please email your details to business@cgd.vic.gov.au STAKEHOLDER 3

TOURISM

My Cambodia

DON’T FORGET ABOUT THE WORK. SHOP.PLAY APP

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he Work.Shop.Play. App has been designed to provide you with fabulous deals on your next food purchase within the City of Greater Dandenong.

Available for Apple and Android users to download for free from iTunes or GooglePlay Stores, the app will provide you with dining and take away suggestions offered by central Dandenong businesses.

Work.Shop.Play app specials Check out great deals from here and other local businesses

Welcome to Victoria and to Greater Dandenong

The app will provide you with: • Dining and take-away suggestions • Fabulous offers and specials • Review and ratings

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reater Dandenong will feature in the upcoming Welcome to Victoria publication. The coffee table book will be distributed to three and a half star to five star hotels and boutique apartments throughout Victoria.

The book will also be placed in the Qantas Chairman’s Lounges, First Class and Business Class lounges around Australia, New Zealand, Singapore, Hong Kong and Bangkok.

Welcome to Victoria has been informing visitors to Australia for the past nineteen years and is regarded as the premium in-house hotel coffee table book.

Food and Cultural Tours G

reater Dandenong has become a popular destination for food lovers and culture connoisseurs, but there’s more to our suburbs than just the popular restaurants and cafes.

The businesses involved are great ambassadors and provide their stories giving an intimate knowledge of what they provide, whether it is beautiful food or goods and services.

While some people are happy to explore new businesses and areas, many are unsure as to where to start.

Last year there were over 18 tours that Council conducted and there is also the opportunity to book a group booking 8-16 people on request.

What a great idea for team building with staff and getting to explore your local area.

City of Greater Dandenong has been conducting Food and Cultural Tours since 2006. Thousands of people have explored the area with expert tour guides who are happy to lead visitors on an exciting exploration of the offers.

For further information and to book, go to www.greaterdandenong.com/ visit or telephone 8571 1377.

Melbourne Food and Wine Festival

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his prestigious Victorian series of events will see some of our premier foodie businesses involved.

The major event to be held locally is Dandenong World Fare at the Dandenong Market. The free event on Sunday, 2 April between 10am–4pm. Enjoy more than 40 multicultural food trucks and street stalls, entertainment and cooking demonstrations as well as your favourite stallholders.

There are two other events where local businesses have partnered to bring two very different offers.

It highlights unique Victorian attractions plus dining, entertainment and shopping experiences an audience of interstate and to overseas visitors.

In Springvale on Friday, 31 March between 12pm–2.30pm you can take part in a perfect marriage of two cultures, indulge in a banquet lunch at My Cambodia, a restaurant providing authentic Cambodian food, before a leisurely stroll to Milan Tea House, where you will get to experience three exquisite Chinese teas, learn the traditional tea preparations and their many benefits.

DID YOU KNOW?

In Dandenong, on Thursday, 6 April for a 6.30pm start, Uncle’s Smallgoods and Kaiju! Brewery are offering a night of artisan smoked meaty masterpieces matched with devastatingly great craft beer and cider. You will also get to tour the award-winning brewery and later sit down to a memorable tasting as the boys from Uncle’s carve up their best hand-crafted smallgoods.

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You can now purchase extended period parking permits for the ‘Number 8’ Balmoral Avenue Multideck car park in Springvale. You no longer have to purchase a ticket each time you use the park and will also make considerable savings on the daily parking rate.

Permit Application Forms are available on www.greaterdandenong. com > LIVE tab > Parking, Roads & Transport

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www.melbournefoodandwine.com.au Kaiju! Beer products

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Director Dr Phillip Arena

Sticking to a successful formula F

ortis Adhesives & Coatings may seem like any other specialty manufacturer in Dandenong South, but peel back the layers and you’ll find a commitment to innovation that has seen it not only earn an excellent reputation, but also save a small eco-system.

With a background as an industrial chemist, Director Dr Phillip Arena established the business eight years ago to become a “niche player” in manufacturing industrial adhesives, specialty coatings and chemicals for the construction industry.

“I thought it would be great to reinvigorate local manufacturing in this industry,” said Dr Arena. “At the beginning I was on the road trying to convince various distributors to

sell our products but now we have a good network and also manufacture national brands.”

Fortis also began exporting to New Zealand and Hong Kong last year.

One of the company’s signature products is a non-yellowing polyurethane for coating concrete, which does not discolour over time like many of its competitors’ equivalents.

Fortis has been collaborating with Monash University, which will continue over the next five years through the Government Innovation Hub. Projects will include concrete curing compounds and waterproofing membranes.

“We’ve also been focussing on structurally certified timber adhesives

WORKING TOGETHER FOR THE REGION O

nce again, the City of Greater Dandenong has partnered with the City of Kingston to develop a diverse series of business workshops and seminars to support home-based, micro and small businesses across the two municipalities.

Topics include, ‘Tendering Success made Simple’ (tender writing workshop), ‘Top Social and Digital Marketing Tips’, ‘Save Money at Tax Time and learn about online options for managing tax’, ‘Marketing for Growth’ and ‘Record keeping workshop for small business.’

Small Business Victoria, the Australian Taxation Office, Dawtek and RaraPR are involved in delivering the program.

The program will run until the end of June 2017. The sessions will be conducted at either the City of Greater Dandenong Council’s Level 2 meeting rooms, Dandenong Library or City of Kingston’s Council Offices, located on Nepean Highway Cheltenham.

To find out more and to book online visit www.greaterdandenong.com/ businessevents

and recreational vehicle adhesives.

We’re currently putting in new equipment to expand our growth and moved to a larger site in December 2016.

“The City of Greater Dandenong grant will enable us to revitalise our new building, increase access for disabled people, improve our technology and also network with more businesses.”

The company also practices good corporate social responsibility, donating its time to a special project in Blairgowrie in 2016. “We selected an environmentally-friendly and non-toxic adhesive for underwater application to effectively glue sea sponges and save one of Melbourne’s most popular marine habitats,” Dr Arena said. www.fortisadhesives.com.au

Food Manufacturer’s Collaborative Network 2017

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hanks to funding from the Department of Industry, Innovation and Science, The City of Greater Dandenong and its regional partners have once again engaged Food Innovation Australia Limited to offer a new program of food manufacturing workshops and events. These professionally delivered activities are specifically designed for the food and beverage sector and their supply chains, and support attendees to enable their business to drive new growth opportunities, and reach new domestic and export markets.

Visit www.cgd.vic.gov.au for further details and to register.

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BUSINESS

PARTNERSHIP DELIVERING OPPORTUNITIES

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he City of Greater Dandenong is working in partnership with the Victorian Agribusiness Council (VAC) to bring new opportunities for local businesses, particularly food producers and processors wanting to reach new markets across Asia.

Last year Greater Dandenong hosted one day of the Red Majesty Chef’s tour, bringing top Asian Chefs to the area to discover new foods and experiences, recognising that they are major influencers in their markets.

This month a group representing the Singapore Hospitality sector is being hosted, and future Chef tours are being explored.

Also in partnership with the VAC, local manufacturers are being presented with the opportunity to have a presence at the Asian Pacific Retailers Convention and Exhibition (APRCE) in Kuala Lumpur on 25-27 October 2017.

Manufacturers of consumer goods, including local food processors, wanting to reach new export markets, may benefit from exhibiting at this convention. This is the main activity of the Federation of AsiaPacific Retailers Associations (FAPRA), comprising 18 association members from 18 different countries.

The exhibition component of the convention attracts in excess of 12,000 attendess.

Greater Dandenong businesses interested in finding out more should email business@cgd. vic.gov.au and visit www. aprce2017kualalumpur.com

High performers unite for success L

eading food processors from Greater Dandenong and the South East region of Melbourne have formed a Food Manufacturing High Performance Consortium to drive business improvements and best practice across their businesses.

Delivering on a recommendation in the Greater Dandenong Food Strategy, the community of noncompeting companies was facilitated

by Greater Dandenong's Economic Development Unit, and is made up of CEO's and MD's. The recruitment and test drive conducted in the second half of 2016 was sponsored by the South East Melbourne Innovation Partnership (SEMIP) and conducted

by HPC, a group who specialises in and is renowned for facilitating effective manufacturing consortia across Melbourne.

DRIVING GROWTH

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en local businesses recently took up the opportunity to participate in a Grow Your Business program titled 'Decisions that drive profits.'

Facilitated by the ION Group, and coordinated by the City of Greater Dandenong’s Economic Development Unit the program was supported by funding assistance from the Department of Economic Development, Jobs, Transport & Resources Southern Region office.

The participants undertook a three month program where their business

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With the type and extent of activities determined by the group, the fee-forservice model delivers days hosted at member businesses, which incorporate tours and diagnosis of current systems or processes. The group can also undertake intensive workshopped analysis of a particular issue costing the business efficiency or money, with the group working together to resolve the issue for the benefit of one and the learnings of the remainder.

Other activities include sharing best practice, applying latest innovations or expert presenters on topics of particular interest to the group.

To find out more or discuss your interest in a High Performance Consortium (food sector of otherwise) please contact Councils Economic Development Unit through business@cgd.vic.gov.au

strategies were reviewed and a growth platform strategy developed, including the areas of resourcing, systems, marketing, business development and milestones.

The program included one-on-one sessions as well as two half day participant workshops. This allowed for knowledge sharing, networking and better understanding of common issues and problem solving.

Many of the participants commented that following the program, they are now in a better position to prepare for and undertake new export opportunities.

BUSINESS

Pet project attracts Asian market

In January, FuzzYard began selling the freeze dry products in Australian pet shops, but its biggest market is Asia, with customers demanding exotic flavours like emu and kangaroo.

“Pets are very big in Asia now and it’s a status symbol – we saw a dog in Shanghai with Nike Airs on his feet,” said Mr Schuetz.

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“A New Zealand company doing the same thing and a couple of companies in Australia freeze dry food but not for pets – it’s very costly. My business partner Tony and I were chefs and we know about food; Tony owns a restaurant and I own bakeries which manufacture for other places.

The company uses local suppliers, including Australian Meat Group for beef, and is currently processing 1.5 tonnes of meat per week.

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“We began manufacturing in November 2016 but spent the previous year trying to find the best machine in China.”

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“FuzzYard had a demand for this kind of product so they approached us and we conducted extensive research,” said Director Daniel Schuetz.

“We’ve invested a lot of money into what is a unique business and every bit helps us progress. We want to branch off into other areas and we’re hoping to put on two more staff this year.”

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“Freeze drying creates a shelf life of 20 years; it sucks all the water out of the product and basically keeps all the nutritional values in place. When eaten, the saliva hits it and it becomes like raw meat again.

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new Dandenong South company is tempting the taste buds of pets living in Asia in an Australian first.

Freeze Dry Australia creates animal treats from exotic meats, which is then sold through FuzzYard pet products.

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Increased opportunities to come with stronger relationships

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ouncil's Greater Dandenong Business Group has become a member of the Australia China Business Council and considering joining the American Chamber of Commerce in Australia.

According to Greater Dandenong Business Group Manager Paul Kearsley, “the reason for becoming a member of these two organisations is to be able to bring new and exciting opportunities to businesses within our region.”

The Australia China Business Council act as a conduit between

governments and the Australian business community and supports the promotion of Australia's commercial interests in China. They host events which include senior representatives from the Australian and Chinese governments and provide information programs and opportunities for Australian businesses to network.

The American Chamber of Commerce in Australia provide their members with five pillars of opportunity: networking, access, advocacy, visibility and information.

They also offer a large knowledge sharing platform for members to tap into, in order to enhance business growth and explore new opportunities.

To find out if your company can benefit from either or both of these relationships. Contact the Business Development Unit on 8571 1550 for a confidential discussion or email business@cgd.vic.gov.au www.acbc.com.au www.amcham.com.au STAKEHOLDER 7

INNOVATION

Victoria, the research hot house for foodies F

ood businesses in Victoria have world class expertise at their fingertips as the suite of research and development facilities and services readily available to them is extended.

Monash University recently partnered with the Nutrition and Health Research Institute (NHRI) of China’s biggest food company, the stateowned COFCO Corporation, to reopen the Food Innovation Centre, previously housed at Mondeléz International in Ringwood.

RMIT in Bundoora is home to a $15 million state-of-the-art Food Research & Innovation Centre which brings together multidisciplinary research and development capabilities in all areas related to the post-farm gate food value-chain to stimulate innovation and fill the capability gaps that are critical for the future success of the Australian food Industry in the global market place.

With a food pilot plant, product development laboratory, fully-equipped, computerised sensory and consumer testing suite, food and nutrition research laboratory, food analysis and characterisation laboratory and microbiology laboratory the centre is an incubation facility stimulating the development of new high-value food and beverage manufacturing enterprises, and enabling existing food manufacturers, to become more innovative, efficient and competitive.

For more information visit: www.rmit. edu.au/about/our-locations-andfacilities/facilities/research-facilities/foodresearch-and-innovation-centre

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Now located at the University’s Clayton Campus, the Victorian Government–supported Food Innovation Centre aims to help Australia-based food producers increase their exports to China through front end consumer aided design, rapid prototyping, concept visualisation in virtual supermarkets, R&D end to end support and innovation capability improvement opportunities.

Staff’s in-depth knowledge of Chinese consumers, regulatory expertise and market delivery

platforms can help fast-track supply opportunities for Australian exporters.

Local foodies were given the opportunity to tour the new facility as part of the 2016 Food Manufacturing Collaborative Network (FMCN) event series. On the day visitors were introduced to the technical resources and visited CAVE2, a $1.8 million immersive space enabling food industry clients to visualise their products on the market shelves in Asia and Australia.

For more information visit: www.foodinnovationcentre.com.au

The FMCN tours last year also included a visit to the CSIRO Food Innovation Centre located in Werribee. Few food manufacturing research facilities compare to this pilot plant in size, expertise and extent of equipment and technologies available for industry and research.

The CSIRO in Clayton has a flexible electronics and packaging facility which assists businesses to commercialise smart packaging including OLED lighting and active packaging opportunities, portable electronic devices, tracking technology and materials for longer shelf life.

The $50 million state-of-the-art facility includes six self-contained registered food factory modules, with freezers, temperature controlled rooms, office space and laboratories, a further two non-food grade modules, a unique range of conventional and innovative processing technologies and equipment, and is set up for secure and confidential operation.

For more information visit: www.csiro. au/en/Research/MF/Areas/Innovation/ Flex-Electronics

The facility also has supporting food product development kitchens and laboratories for chemical, biochemical, physical and sensory analyses.

For more information visit: www.csiro. au/en/Do-business/Partner-with-ourBusiness-Units/Do-business-AgricultureFood/Food-innovation-centre

Victoria is also home to many other research facilities, particularly in the Agri-sciences. Staff at each of those featured above, are well versed in accessing Government grants for research projects too, so take advantage of the offer from these world class research facilities.

“Melba’s been around since the early ‘70s and supports people in the eastern and southern regions of Melbourne,” said Manager Innovation & Development David Glazebrook.

“We now run a range of group homes for individuals with complex disabilities; we have an individual support program; and we run a range of respite leisure options to give carers a break.”

Additionally, Melba coordinates social enterprises and operates Lilydale and Frankston units for the Transport Accident Commission.

“In the southern region of Melbourne the number of people supported by the NDIS is estimated to grow from about 5,100 to 10,200, so that

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elba Support Services opened its new branch on Walker Street, Dandenong in November 2016 – a move that could create up to 300 jobs. The not-for-profit, communitybased organisation is preparing for the National Disability Insurance Scheme (NDIS) roll-out in southern Melbourne, in late 2018.

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requires a significant increase in the workforce.

“I have previously worked in Dandenong as a youth worker so I’m aware of its diversity and we know through NDIS figures that a whole range of cultural groups are underrepresented statistically in getting funding.

“For now we’ve rented a small office here and we’re talking with people to understand what their needs are for disability support. Down the track we could be a significant employer in the area, working closely with local TAFE colleges to train people in disability support.

NATIONAL AWARD FOR AFGHAN BAZAAR DANDENONG D

andenong’s loved and acclaimed Afghan Bazaar Cultural Precinct has received its third industry award for streetscape improvement, architecture and community engagement, by winning the Award of Excellence for Communities category in The 2016 National Landscape Architecture Awards.

“We will initially employ four to five people in the Dandenong office but as we grow, we could conceivably support 50 to 100 people in the region, and employ 300 more people by 2019.

The jury said, “The Afghan Bazaar Cultural Precinct celebrates the concentration of Afghan businesses along Thomas Street in Dandenong.

The jury highly commends this project for its multivalent approach to community engagement and its exploration and recognition of the diverse Afghan communities in Dandenong, as well as deep collaborations between artists, landscape architects, community members, traders and local government.

“The grant has opened up networks for us and we plan to work with business groups to identify how they can employ someone with a disability,” Mr Glazebrook said.

The landscape architects focused on providing a variety of means to bring people together through acknowledging specific cultural differences and spatial use patterns.

www.melbasupport.com.au

The design for the Afghan Bazaar Cultural Precinct provides richly layered spaces for social interaction within diverse, specific cultural norms while accommodating shared festivals such as Nowruz (Persian New Year), reinterpretations of culture and daily life in the precinct.”

The Afghan Bazaar Cultural Precinct has previously won two other awards, a Design Award (from the Australian Institute of Landscape Architecture) and a Community Assets and Infrastructure Initiative award for Excellence.

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BUSINESS

Chisholm supports auto industry workers T

he Skills and Jobs Centre is a shopfront service for both employers and prospective employees located in the heart of Dandenong.

Through the Skills and Job Centre he updated his job-search skills and got muchneeded personal support. He is now on his way to finding a new job.

It should be the first stop for people wanting nationally-recognised qualifications or anyone looking to upskill or re-train. The service also connects business with future staff.

“The benefits varied from simply having someone to talk your issues out with over a coffee, to being involved in personal branding workshops.” This allowed Mr van Velzen to rethink and focus his job-search and realise the benefits of marketing himself.

Workers made redundant by the October end of car manufacturing in Melbourne are also finding invaluable services.

Martin van Velzen was a manager in the automotive supply sector who after 13 years in the industry was made redundant. He attended a training course and had oneon-one sessions, ranging from building his LinkedIn profile to networking, interview and business presentation skills.

“In late 2015 my role was made redundant.

After 13 years of not needing to secure a new role, my skills (in this areas) were out of date,” Mr van Velzen said.

CHAMBER CHAT

The new face and direction for 2017

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he Greater Dandenong Chamber of Commerce has been assisting businesses for over 60 years. As with any successful organisation there is a need to grow, stay current, and not stand still.

With that in mind, the Chamber recently welcomed a new Executive Officer, Tiffany Murray.

Tiffany’s drive and energy has combined seamlessly with Amanda’s passion for business growth and flourishing within the region. The Chamber has recently redeveloped its strategic plan and this has

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provided Tiffany with a clear direction and launching pad to grow the Chambers events, networks and ultimately the membership base.

New membership packages and options to appeal to a wide range of businesses have been developed.

“The Chamber sees opportunities to provide greater support for the retail sector and has also designed a category that encompasses this sector” Tiffany said.

For more information visit www.greaterdandenongchamber.com.au

“The benefits of having someone to discuss, mentor and guide you in a direction which ultimately brings job security is a great service,” Mr van Velzen said.

The program is a State Government-backed initiative and its services are free.

Chisholm Skills and Jobs Centre location and hours: Monday to Friday 9am - 5pm 311 Lonsdale Street, Dandenong Phone: 9212 4909 or email skillsandjobs@ chisholm.edu.au

Kez’s Kitchen growing very nicely C

ongratulations to local company Kez's kitchen for receiving a $300,000 grant towards new equipment to boost jobs and increase productivity. Kez's operate a 45,000 square foot bakery in Noble Park producing a range of premium biscuits, cereals and snack bars.

Kez's kitchen recently received the funding through the Victorian Government's Future Industries Fund Manufacturing Program, in a move that will create 12 full-time jobs, upskill staff and increase productivity. www.kezs.com.au

EXPORT

Travel to China for opportunities Within a generation, the middle class in China will be roughly four times the size of the American middle class population, according to the UN Population Division and Goldman Sachs.

By 2030, China should have approximately 1.4 billion middle class consumers compared to 365 million in the U.S. and 414 million in Western Europe. Forbes Recent visits lead by Group Manager Greater Dandenong Business and local businesses to Nanjing and Xuzhou in Jiangsu Province, have highlighted the growing levels of wealth in China and capacity for Chinese business owners to invest privately in foreign investment opportunities.

How can you be part of this?

The City of Greater Dandenong is seeking interest from business and industry to participate in a delegation to China for 5-7 days in September 2017.

Council will coordinate a number of networking and business matching sessions with key businesses and industry leaders in Xuzhou and Nanjing.

Members of the delegation will be responsible for their own travel expenses including airfares (approximately $1000 to $1200) and accommodation ($150 to $200 per night).

For more information email business@cgd.vic.gov.au or call 8571 1571 STAKEHOLDER 11

CHAMBER AWARDS Overall Winners Cabrini Linen Service.

Photo courtesy of Dandenong Journal

Local businesses shine at

Chamber of Commerce Awards The Greater Dandenong Chamber of Commerce Business Awards were presented on 30 November 2016 at Sandown Greyhound Park. The special night featured drinks and canapés, with more than 150 people attending the event to celebrate outstanding business achievement in Greater Dandenong. Congratulations to the winners listed below.

Overall Winner & Employment

Greater Dandenong Chamber of Commerce President Paul Broom, Cabrini Linen Service Managing Director Ralf Pelz and NAB's Paul Wood. Photo courtesy of Dandenong Journal

Small Business

Brothers Tian and Tee Tan from TanGold Pastry Australia. Photo courtesy of Dandenong Journal

Cabrini Linen Service

TanGold Pastry Australia

As a not-for-profit health service, Cabrini Linen Service (CLS) provides specialist linen and laundry services for Victorian healthcare facilities and the hospitality industry.

CLS has more than 130 staff representing various cultural backgrounds. The organisation provides employment opportunities for recently arrived migrants, the long-term unemployed, homeless people and at-risk youth. CLS has doubled its turnover since moving to its eco-laundry site in Dandenong South in 2013, and also practises the best industry standards; the Green Council of Australia gave the new facility a four Green Star rating for its design. The organisation attributes its success to balancing mission and margin and respecting the environment.

With a background in bakeries, the Tan siblings invested everything into establishing TanGold Pastry in 2000. The business operating model was based on consistency, service and price. Beginning in Dandenong, the business later moved to the Logis Estate and now employs around 20 full-time staff. The purpose-built, automated manufacturing plant now produces around 90,000 items per day for 200 clients around Australia with average sales growth of 15-20 per cent. Offering croissants, pastries, tart shells and other puff pastry products, TanGold plans to continue to add product lines.

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www.tangold.com.au

CHAMBER AWARDS

Retail and Commercial Award

Beletti Restaurant Cafe Bar owners Anthony Belmuda and Robert Moretti.

Photo courtesy of Dandenong Journal

Large Business

Tony Mercieca and Roy Sanderson from RJ Sanderson & Associates.

Photo courtesy of Dandenong Journal

Beletti Restaurant Café & Bar

RJ Sanderson & Associates

A continued partnership between the Moretti and Belmuda families created the basis for Beletti Restaurant Café & Bar. After winning the tender for the restaurant and function centre at Punthill Apartments on Lonsdale Street, Dandenong, the partners identified a gap in the local market for corporate catering and casual family dining. Since commencing, the business has grown 30-40 per cent annually, employs 30 staff, and supports apprenticeships as well as people with disabilities entering the workforce. Beletti recently established a manufacturing plant to further grow its corporate function market.

Roy Sanderson established his accounting practice in Dandenong in 1993 and continues to push RJ Sanderson & Associates (RJS) to stand out from the crowd. RJS was the first public accounts business to offer On the Spot Refunds and the company now operates nine Victorian offices. Roy focuses on staff satisfaction, which he believes translates into client satisfaction, and the company boasts outstanding staff retention rates. RJS is also proactive in marketing, with stress balls for clients to ‘Take the Stress out of Tax’ and a free Rental Property Analysis program for customers.

www.beletti.com.au

Corporate and Social Responsibility Award

www.rjsanderson.com.au

Youth Enterprise Award

Charly Scott and Chisholm Institute's Paul Sadler. Photo courtesy of Dandenong Journal Greencare Developments Graham Smith, Bill Daft and Iain Chaney. Photo courtesy of Dandenong Journal

Greencare Developments Established in 2004, Greencare Developments initially developed and manufactured the Orange Power and Stain Magic brands.

Its four business owners are passionate about the environment and manufacture products using a range of natural ingredients.

Diversification, developing new products, as well as working as a team have resulted in a company with consistent growth. Now boasting 58 product brands across cosmetics, skin care and household cleaning, Greencare has employed 20 new people in just the last 18 months, plans to build an environmentally responsible factory and grow its export market.

Charly Scott This dedicated 21-year-old student believes in building his skill and knowledge base, which should ensure a lasting career in the fields of fabrication and engineering.

Charly Scott commenced his studies at Chisholm Institute in 2011, completing a Certificate 2 in Building and Construction, and is currently studying a Certificate 3 and 4 in Engineering. Charly is described as a standout apprentice and a unique student, dedicating much of his day to education. He is also currently attempting a challenging welding certification.

www.greencaredev.com.au STAKEHOLDER 13

SEBN (SOUTH EAST BUSINESS NETWORKS)

Be the CHANGE WHY NOT JOIN YOUR PEERS IN A MANUFACTURING NETWORK IN 2017 THAT INCLUDES: • Manufacturing Leadership • Workplace Health & Safety • Manufacturing ‘Xcellents’ (Shop Floor) • Export / Globalisation • South East Quality Network (SEQN) • Young Leaders (under 40) • SE Women in Business • CEO Mentoring

LOOKING FOR LOCAL TALENT?

‘Be the Change’ is SEBN’s theme for 2017, encouraging companies to go looking for change rather than reacting to it or waiting for it. And who better to put this thinking into practical perspective than guest speakers Robert Bosch Australia president and chairman Gavin Smith and John Berenyi, Managing Partner, Bergent Marketing Intelligence who informed, entertained and provoked the 180 strong audience at the SEBN Christmas Industry Breakfast in December.

“Gavin spoke about business disruption and its impact on Bosch. He said that whilst Bosch’s manufacturing footprint would never be what it was, Bosch is now focused on manufacturing items that cannot be taken away. Originally established to support the vehicle manufacturing industry, Bosch has diversified and invested in a $40m new headquarters and technical centre at Clayton as a commitment to their future. The company is working on new technologies such as automated cars, the internet of things and connected manufacturing as well maintaining their traditional engineering and consumer businesses. The new headquarters already has plans to be expanded to accommodate an additional 150 people.”

John Berenyi stated that figuring out what people really wanted was the key to good marketing and customer service. He provided some great practical advice as to how companies

SEBN supporting Toyota reach more Australian industries

S worklocalgreaterdandenong.com.au Register today to: › Place your vacancy on the portal free of charge › Access local job seekers › Search resumes of registered job seekers.

For more information contact SEBN on: Ph: 8571 1576 Email: sebn@cgd.vic.gov.au

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EBN has been supporting the Toyota Production System Support Centre (TSSC Australia) for some time. TSSC Australia was established as a team dedicated to sharing Toyota Production System know-how with organisations from non-profit, general industry, public and medical institutions committed to improving their operations.

SEBN has arranged a workshop on Friday 24th March for SMEs who may be interested in participating in

Gavin Smith speaking at the Christmas event

could get to really understand what customers wanted, emphasising that it’s as much about the emotional ‘buy in’ as it is about product or price.

‘Connectivity’ or ‘IoT’ (the internet of things) was another topic on the agenda – and one that SEBN has delivered on over the past two years. As a member of the Prime Minister’s Taskforce on Industry 4.0 (IoT) and Chair of the Intenet of Things Alliance, Gavin Smith reinforced that more than 50 billion devices would be connected to the internet by 2022 – creating a world of opportunities but a world of pain if you don’t understand it! Factories need to be connected or will be excluded from supply chains in the future.

The morning’s topics fitted well into SEBN’s ‘Be the Change’ theme, with both speakers emphasising the need for organisations to be flexible, adaptable and develop the capability to produce bespoke – or even ‘mass’ bespoke – products to meet the customer’s ever-changing requirements. The question was also posed around what is often termed ‘advanced manufacturing’. It may be complex but is it really ‘advanced’, or should we be thinking of it as simply the next stage of an on-going evolution of the manufacturing sector. this non-profit knowledge sharing arrangement. Spaces are limited but if you would like further information, please contact Sandra.George@cgd. vic.gov.au.

Need to strengthen areas of your business?

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ow that the date for final production at Toyota's Altona has been identified, if you are a local company that will be impacted particularly 3rd and 4th tier suppliers – why not engage with SEBN’s Manufacturing Revitalisation program?

Contact SEBN@cgd.vic.gov.au

SEBN – Building better businesses.

This page features stories from Council’s Business Networking Department. SEBN (South East Business Networks) highlighting their work with industry and the diversity and innovation typical of the manufacturing sector in this region.

BUSINESS

Key sponsors and CGD looking forward to another fun day on 27th February.

CGD-INDUSTRY ‘TAKE A SWING FOR CHARITY GOLF DAY’ – TARGET $55,000!

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very child deserves a childhood! Charity recipient for 2017 is the Mirabel Foundation - an Australian charity assisting children who have been orphaned or abandoned due to their parents' illicit drug use and are now in the care of extended family (kinship care). Together we can surpass last year's total of $55,000. All proceeds go to the charity. For further information contact SEBN: sebn@cgd.vic.gov.au

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Director Henry Abraham

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Making the switch to a new business M

ica & Insulating Supplies Co. (MISCO) has already attracted 35 repeat customers since it opened in Dandenong South in July 2016.

With industry knowledge spanning almost 40 years, local Director Henry Abraham established MISCO as a specialist in electrical insulation and materials, predominately for the switchboard industry.

“We supply componentry to businesses around Australia that manufacture for both industrial and residential customers; that includes raw materials, full sheets, machined components and supply accessories,” said Mr Abraham.

“We have invested in quality CNC machinery for our manufacturing,

and have sourced stock from wellestablished companies in Australia, China, India and North America.

“I have a high degree of product and market knowledge and am wellregarded within the Australian and New Zealand industries. So far I’ve picked up new customers through word-ofmouth and sales calls.”

Mr Abraham said the Greater Dandenong business grant would assist the company in developing a website, marketing support, business mentoring, as well as for safety guarding one of the factory’s machines.

“We’re a start-up business with a niche market and we have good potential.

We aim to become the number-one supplier in the Australian market by

ensuring we’re a reliable supplier with first-class quality.”

“We want to expand our product range to increase market penetration, especially in the power and distribution transformer industry, electric motor repairs industry, and electric furnace industry. We’re planning to export to New Zealand targeting the same type of customers.”

“I have a few more grey hairs but it’s coming along,” said Mr Abraham of establishing the business.

MISCO currently employs three staff fulltime and one part-time and is currently recruiting a CNC machine operator.

For further information phone 03 9706 5185.

STAKEHOLDER 15

ACTIVITY CENTRES

Business audit reveals a great diversity of offerings G

ood placemaking occurs over a period of time. The three activity centres of Dandenong, Springvale and Noble Park, have all been on a journey of enhancement with the long term goal of sustainable improvement with lasting economic benefits.

Findings from the recent Activity Centre Revitalisation Business Audit undertaken by the City of Greater Dandenong highlight just how important the place character component is to the overall success of the area.

The formal audit of businesses within the three activity centres was undertaken to establish consistent baseline measures in association with the Placemaking Framework for each activity centre.

The audit reviewed the business mix, vacancies, extent of cultural offer and the hours of operation.

The audit data was collected and analysed for 1,676 tenancies within the

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survey area boundaries of the three centres. The tenancies of relevance for the audit were the ones with their ‘Primary Activity’ characterised as either retail, commercial/other, industrial or vacant.

Within the entire study area, retail accounted for 51 per cent of all tenancies and the total floor space combining retail, commercial and industrial was calculated to be over 482,000m2.

Each activity centre has a clustering of culturally themed tenancies.

Approximately one fifth of the tenancies within the study area are culturally themed.

Noble Park has an African precinct along Ian Street, along with strong Asian, Middle Eastern and European throughout the centre. Springvale is dominated by Asian influences, and Dandenong has a very high representation of Middle Eastern and

Asian themed influences within the activity centre. The Afghan precinct on Thomas Street and the Indian precinct in Foster Street are renowned throughout Victoria.

Dandenong revealed the highest concentration of commercial/other tenancies, with 60 per cent and all of the Industrial tenancies (fourteen in total) are located in Springvale.

Overall vacancy rates for Springvale, Noble Park and Dandenong were 8 per cent, 7 per cent and eleven per cent respectively.

The data gathered will assist with future placemaking, strategic land use planning and urban design projects.

For more information on the activity centre profiles and the placemaking infrastructure projects currently being undertaken, visit www.greaterdandenong.com/ document/3396/revitalising-centraldandenong

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3D printer company gets set for speedy growth A

two-year-old Dandenong South company has already won a global award for its venture into 3D printing.

Managing Director Byron Kennedy co-founded SPEE3D with a team of engineers and a strong background in manufacturing.

“When we worked for a US company we saw this 3D printing coming, but it wasn’t good for production; it was too slow. Thus, the company SPEE3D was born, which manufactures metal-based printers which can run at production speeds; a typical 3D print time is 24 hours but we’re producing in seven to eight minutes,” Mr Kennedy said.

“We focus on standard parts used in industry today. Typically a part could take eight to 10 weeks from order to delivery – we can produce a machine

that does it the same day.”

SPEE3D was one of 15 companies around the world invited to present to Bosch in its early days and was awarded the Bosch Ventura Award for best start up.

“We are currently sampling parts to large European industrial companies,” Mr Kennedy said.

“We have Australian links through our automotive experience, which has opened doors to parent companies in Germany and Japan. We’re beginning with aluminium parts, which are extremely common in the auto and industrial sectors.”

According to Mr Kennedy, the grant had enable SPEE3D to set up a new office in Dandenong and would source the majority of components locally.

“More of the competition is in the slow-printing aerospace and medical area. Ours is still a new space so we’re setting up for rapid growth this year.

REFLECTIONS OF THE YEAR AND WHAT LAYS AHEAD

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EMMA finished 2016 with a bang with their Christmas function which was held at Iveco and sponsored by Vative and Ashfords. The evening was a great opportunity for the 180 guests to meet and network.

Simon Whiteley, SEMMA Board President spoke about the focus for SEMMA for 2017. He outlined the continuance to keep engaging with government, research bodies, educators and the community to support the region as a large manufacturing base and one of the nation’s premier manufacturing centres.

He reflected on the Smart Manufacturing 2016 event, which was an event showcasing the power and innovation of the south east manufacturing zone to beyond the region.

Planning has already commenced for Smart Manufacturing 2017 set for September, as well as other interesting events to be hosted by SEMMA. To keep up with all of the latest news from SEMMA, go to www.semma.com.au South East Melbourne Manufacturers Alliance is a peak industry group representing more than 200 leading manufacturers based in South East Melbourne

“We’re currently selling our first printers into the university sector to conduct research within their engineering departments. We’re also interested in getting into the defence and industrial sectors.”

Managing Director Byron Kennedy

www.spee3d.com STAKEHOLDER 17

BUSINESS

Toilet paper company cuts through with a bit of cheek W

ith a name like ‘Who Gives a Crap’ and a commitment to donating 50 per cent of its profits to charity, a toilet paper business has been demanding attention and earning respect.

Who Gives a Crap launched in 2012 with a crowdfunding campaign and began operating out of Dandenong, now its largest distribution centre.

“We have warehousing in every state capital and the ACT, and have just opened test warehouses in Los Angeles and London,” said Co-founder and CEO Simon Griffiths.

“We started Who Gives A Crap when we learned 2.3 billion people across the world don't have access to a toilet.

Think safety when working with asbestos N ow is a good time to consider your obligations regarding the removal and disposal of asbestos material.

Greater Dandenong Council City Planning, Design and Amenity Director Jody Bosman said all businesses and residents had a responsibility to ensure asbestos was disposed of correctly. “Engaging a licensed asbestos removalist ensures the work site is managed safely and without risk to yourself or your neighbours.”

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That's roughly 40 per cent of the global population and means diarrhoearelated diseases kill 900 children aged under 5 every day.

“We’re a regular for-profit company but we choose to donate to charities that help fund access to basic hygiene and sanitation in developing countries, predominately across South-East Asia. In just three years we’ve donated $428,500 to our main beneficiary, WaterAid Australia.

“All of our toilet paper, tissues and paper towelling products are forest friendly – no trees are cut down to make anything in our range. We use either 100% recycled fibres, or bamboo

Mr Bosman said the Environment Protection Authority (EPA) had established a Strike force to respond to large scale illegal dumps. “Council is keen to work with the EPA and the community to assist them in gathering intelligence about illegal dumps,” he said.

In January, the Victorian Government announced that the EPA would receive extra funding to assist them in protecting Victoria’s environment now and into the future.

The recently established Victorian Asbestos Eradication Agency (VAEA) will prioritise the removal of asbestos from Government buildings, including schools and hospitals across Victoria.

Anyone who finds asbestos dumped in areas not licensed to receive or store

and sugarcane blends.”

As well as being ethical, Who Gives a Crap offers products with eye-catching designs, which are predominately sold online but also available from select retailers such as independent grocers and IGA supermarkets.

“One of our co-founders comes from a background in product design. Every year we also collaborate with artists, illustrators and designers to release two limited edition ranges,” Mr Griffiths said.

Who Gives a Crap is currently testing products in the U.S. and U.K. and aims to launch into both countries later this year. www.whogivesacrap.org

asbestos are encouraged to report this to the EPA pollution hotline on 1300 372 842.

For more information on asbestos or asbestos removal go to www.asbestos. vic.gov.au

BUSINESS

LE MANS LIGHTS UP IN A MORE SUSTAINABLE WAY

Auto company ensures it stays integral to industry T

hroughout its 21 years in business, Unique Auto Parts has evolved and anticipated market changes to find a successful niche in the automotive industry.

At the tender age of 20 and as a qualified mechanic, CEO Joe Fahad started the business in Dandenong as a specialty workshop servicing European cars. “I had trouble getting second-hand parts and at the time Mercwreck and Volksparts was for sale, which dealt in spare parts and had been around for 30 years,” said Mr Fahad.

“Effectively, I bought just the name.

I then had trouble accessing new CEO Joe Fahad parts so I purchased OK Imports and we kept expanding that way. Now we’re only dealing in new parts, which is where our business is becoming increasingly important with recent automotive closures.

Mr Fahad said he regularly travelled all over the world to import the best quality at the best prices. “More European car imports will be coming into the country and we provide a cost-effective solution for mechanics to service all these cars with our imported spare parts. We also have the specialised tools available to fit these. Obviously for us it’s important to keep the mechanics industry alive.”

Unique Auto Parts sells to trade from three stores in Victoria and one in Brisbane. It also utilises sponsorship at Motorclassica (classic motor show), social media, direct marketing magazines and Capricorn – a member-based organisation for the automotive industry – as part of its marketing strategy.

The company is currently looking to employ more people and grow into other European markets such as Italian makes of vehicles.

Unique Auto Parts plans to celebrate its ‘21st birthday’ at the Australian Auto Aftermarket Expo, on 6-8 April. www.uniqueautoparts.com.au

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e Mans Go Karts and Laserzone have been working recently to improve their environmental sustainability, resulting in the complex’s energy consumption being halved.

According to Rodney Pasura, Marketing and Promotions Assistant for the Dandenong South attraction, the facility is the largest go kart venue in Victoria.

“We have 23 acres of property and have four tracks – two adult tracks and two kids’ tracks – as well as paintball and laser tag,” Mr Pasura said.

“It’s our 25th year and we’re always looking for new ways to improve the business. We revamped our Laserzone last year with a Star Wars inspired theme and we’ve replaced the LED lights – the murals glow in the dark and really leap out at you.

“We worked with an electrical company called Lean Energy. Internally we’ve replaced the LED lights and now we’re doing this externally to reduce our environmental impact.

“We’re going from using 2100 watts per light to 400 watts per light – our energy consumption has been reduced by 50 per cent overall. The lights require far less maintenance and are projected to pay themselves off in around four years.

“With the new external LED lights, they will better focus the light and have low distribution so our animal neighbours will be happier with that too!”

Le Mans Go Karts also practices environmental sustainability by recycling up to 26,000 litres of fuel per year from cars due for disposal.

The business is the Australasian distributor for RiMO go karts, which are manufactured in Germany.

“Go kart complexes around Australia are utilising these fantastic machines, which we use ourselves. It helps that RiMO customers can physically come down to our track and witness the product being used,” Mr Pasura said. www.lemansgokarts.com.au STAKEHOLDER 19

RESEARCH AND DEVELOPMENT

CSIRO launches multi-million dollar

FUTURE SCIENCE PLATFORMS

increasing digital world,” explained Dr Kennedy. “We hope to develop new manufacturing industries and are considering the concepts of a ‘dark factory’ and Industry 4.0 where the Internet of things is leading to optimal manufacturing and resourcing.

“The probing Biosystems FSP will also be of great interest, seeking to improve medical outcomes through implantable medical sensing.”

The organisation plans on working with local businesses to understand their needs and learn how to work together to benefit both the company and the nation.

The FSPs are Environomics, Synthetic Biology, Deep Earth Imaging, Digiscape, Probing Biosystems and Active Integrated Matter (AIM).

“It is rare that small businesses have the patience for such long-term plans ranging from five to 10 years, but we would love to hear from any companies that believe they have time, knowledge and finances to co-invest along the way. The AIM FSP office is close to our Clayton CSIRO site; contact us with your challenges – you never know what might happen."

Dr Danielle Kennedy, Director of CSIRO’s Active Integrated Matter Future Science Platform, said the latter two platforms would be most relevant to the Greater Dandenong area.

“CSIRO has always invested in research aiming to benefit Australia but this strong, coordinated focus on visionary science is a new and exciting endeavour,” Dr Kennedy said.

“The AIM FSP seeks to develop the material things that interact with an

www.csiro.au/FSP

Image courtesy of CSIRO

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SIRO will grow its investment in new areas of breakthrough science to more than $52 million per year by 2020 in a strategy designed to turn Australia’s challenges into opportunities.

According to CSIRO, the creation of six Future Science Platforms (FSPs) will underpin innovation in health and biology, resources, agriculture and manufacturing, and have the potential to reinvent and create new industries and jobs for Australia.

CSIRO GOES WITH THE FLOW FOR SMARTER CHEMICAL MANUFACTURING

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SIRO launched its Clayton-based FloWorks Centre for Industrial Flow Chemistry in November 2016.

chemistry to its Noble Park plant to manufacture fine chemicals for Australian and international clients.

According to FloWorks Director Dr Christian Hornung, the centre offers the chemical manufacturing industry a cleaner, smarter and more efficient way of making chemicals.

Zoran Manev, Director of Boron Molecular, said, “Flow chemistry enables us to make purer molecules, so we have fewer side products and fewer issues when we scale up to manufacture from small-scale to largertonne lots.

“The benefits of using the flow process include reduced reaction times and plant space, which equate to less energy cost, reduced waste and a much safer environment,” Dr Hornung said.

Working with CSIRO, industry partner Boron Molecular has introduced flow 20 STAKEHOLDER

“The integration of flow chemistry with process control automation has enabled us to significantly reduce the manufacturing cost of our products, opening up new markets and opportunities.”

FloWorks will eventually move into a 410m2 purpose-built facility in Clayton, scheduled for completion in early 2018.

Its capabilities will range from smallscale discovery tools to large-scale industrial reactors. www.research.csiro/floworks

GRANTS AND OPPORTUNITIES

GRANTS AND OPPORTUNITIES Business opportunities in Israel The Victoria-Israel Science Innovation and Technology Scheme (VISITS) provides both Victorian and Israeli organisations with the opportunity to work collaboratively on projects of mutual benefit.

VISITS is open to private and public sector organisations with interests in areas of food and fibre, professional services, new energy, defence, transport and construction, medical devices and pharmaceuticals and international education.

Connect with your local businesses & Community!

Join the Greater Dandenong Chamber of Commerce for a successful start to 2017

For further information visit www.business.vic.gov.au/support-for-yourbusiness/grants-and-assistance

The Greater Dandenong Chamber of Commerce offers you the opportunity to:

Industry and training organisation partnerships

• Network with other local business people

Can your organisation benefit from the Workforce Training Innovation Fund?

The four categories that the fund is intended for are; future growth sectors, workforce training and skills development, new training programs and methods and applied research.

• Celebrate the success of local businesses • Connect with the local community

For further information on the fund, including applying for seed funding, visit www.skillsfirst.vic.gov.au

• Contribute to the vitality and growth of Greater Dandenong

Supply Chain Facilitation

• Connect with local and state government

Supply Chain Facilitation offers your business practical ways to connect with new and existing markets and provide you with project opportunities.

At no cost to your business, a skilled business adviser or business facilitator will work closely with your suppliers and customers to strengthen your supply chain and improve your ability to access new markets.

For more information visit www.business.gov.au/assistance/supply-chain-facilitation

Ballarat Line Upgrade

The Chamber offer a range of events where you have the opportunity to meet and exchange ideas with other local business people. Events include: • Greater Dandenong Chamber Business Awards events • Networking nights

The $518 million Ballarat Line Upgrade will enable much needed extra services in the morning and afternoon peak, and a train every 40 minutes off-peak for the growing community in Melbourne’s west.

• Tailored business workshops and seminars

Planning and design is now underway. Major construction will commence in early 2018 and be completed in late 2019.

• Carols in Harmony

Now is the time to register your Expression of Interest for upcoming Work Packages in this significant project.

For more information and to register visit www.gateway.icn.org.au and search in Find Work > Ballarat Line Upgrade.

Future Industries Manufacturing Program The Future Industries Manufacturing Program offers funding to companies to implement new manufacturing technologies and processes in their operations.

To find out more and if your company is eligible please visit www.business.vic. gov.au and search > Future Industries Manufacturing Program

• Grand Final charity auction luncheon

Join Now – Special 18 months membership for the price of 12 months available to new members For information on membership please contact: Tiffany Murray T: 9768 3283

E: tiffany@greaterdandenongchamber.com.au

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CALENDAR OF EVENTS

MARCH Small Business Workshops and Seminars Tendering Success Made Simple – Tender writing workshop • Thursday 9 March • 5.30pm - 8pm $40 per person Dandenong Civic Centre, 225 Lonsdale Street, Dandenong Contact business@cgd.vic.gov.au or ph: 8571 1550 for more information or to register your interest.

SEBN Showcasing Women breakfast Celebrating International Women’s Day featuring Yassmin Abdel-Magied • Thursday 9 March • 7am – 9am $55 per ticket (incl. GST) or $500 (incl.

GST) table sponsorship Highways Tabaret, Corner Princes Hwy & Corrigan Road, Springvale Contact sebn@cgd.vic.gov.au or phone: 8571 1576 for more information on table sponsorship and to register your interest.

Small Business Workshops and Seminars Business Planning Essentials - short • Wednesday 15 March • 6pm - 8pm $20 per person Kingston City Council, 1230 Nepean Hwy, Cheltenham Contact business@kingston.vic.gov.au or ph: 9581 4786 for more information or to register your interest.

Platinum Partners Networking Night presented by the Greater Dandenong Chamber of Commerce Join the local business community in a casual environment for an informal networking opportunity • Thursday 16 March • 5.30pm - 7.30pm Members FREE, Non-members $15 per person Quest Dandenong Central, 2-10 Walker Street, Dandenong Visit www.greaterdandenongchamber. com.au or ph: 9768 3283 for more information.

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Food Manufacturer’s Collaborative Network Workshop

APRIL

E-Commerce Workshop

Enjoy over 40 multicultural food trucks and streets stalls, music, cooking demonstrations, rides and the market’s stallholders.

• Tuesday 21 March • 8.30am - 1pm Free Event Mornington Peninsula Shire, workshop venue: Moorooduc Coolstores, 3/475 Highway Moorooduc Visit www.fial.com.au for further details and to register.

Food Manufacturer’s Collaborative Network Workshop Market Diversification • Tuesday 21 March • 9am - 1pm Free Event Dandenong Civic Centre, 225 Lonsdale Street, Dandenong Visit www.fial.com.au for further details and to register.

SEBN Industry Breakfast – Sustainability Awards • Thursday 30 March • 7am – 9am $55 per ticket (incl. GST) or $500 (incl.

GST) table sponsorship

Dandenong World Fare

• Sunday 2 April • 10am - 4pm Free event Dandenong Market, Corner Clow and Cleeland Streets, Dandenong www.melbournefoodandwinefestival. com.au

Platinum Partners Networking Night presented by the Greater Dandenong Chamber of Commerce Join the local business community in a casual environment for an informal networking opportunity • Tuesday 4 April • 5.30pm - 7.30pm Members FREE, Non-members $15 per person Visit www.greaterdandenongchamber. com.au or ph: 9768 3283 for more information.

Smoky meats and craft beer

Council offices, 225 Lonsdale Street, Dandenong

A night of artisan smoked meats matched with devastatingly good craft beer and cider.

Registrations close Thursday 23 March

• Thursday 6 April

Contact sebn@cgd.vic.gov.au or phone: 8571 1576 for more information on table sponsorship and to register your interest.

• 6.30pm start

Cambodian banquet and traditional Chinese tea ceremony

www.melbournefoodandwinefestival. com.au

Indulge in a sumptuous Cambodian banquet and then discover tea through a traditional tea ceremony.

$88 per person Kaiju Brewery, 10 Superior Drive, Dandenong South

Small Business Workshops and Seminars Top Social and Digital Marketing Tips • Wednesday 19 April

• Friday 31 March

• 6pm - 7.30pm

• 12pm - 2.30pm

$30 per person

$63 per person

Dandenong Civic Centre, 225 Lonsdale Street, Dandenong

My Cambodia Restaurant and Milan Tea House Springvale www.melbournefoodandwinefestival. com.au

Contact business@cgd.vic.gov.au or ph: 8571 1550 for more information or to register your interest.

CALENDAR OF EVENTS

MAY

Small Business Workshops and Seminars

JUNE

Tax Essentials Workshop for Small Business

Small Business Workshops and Seminars

Marketing for growth

• Wednesday 10 May

• Tuesday 2 May

• 9pm - 11.30pm

• 5.30pm - 9pm

Free Event

$30 per person

Kingston City Council, 1230 Nepean Hwy, Cheltenham

Your Business in a Digital World • Tuesday 6 June • 6pm - 8pm $20 per person Kingston City Council, 1230 Nepean Hwy, Cheltenham Contact business@kingston.vic.gov.au or ph: 9581 4786 for more information or to register your interest.

Small Business Workshops and Seminars

Kingston City Council, 1230 Nepean Hwy, Cheltenham Contact business@kingston.vic.gov.au or ph: 9581 4786 for more information or to register your interest.

Food Manufacturer’s Collaborative Network Workshop Agribusiness Gippsland • Tuesday 2 May • 9am - 4pm Free Event Dandenong Civic Centre, 225 Lonsdale Street, Dandenong Contact business@cgd.vic.gov.au or ph: 8571 1550 for more information or to register your interest.

Contact business@kingston.vic.gov.au or ph: 9581 4786 for more information or to register your interest.

Small Business Workshops and Seminars Record Keeping Workshop for Small Business • Wednesday 16 May • 9am - 11.30am Free Event Kingston City Council, 1230 Nepean Hwy, Cheltenham Contact business@kingston.vic.gov.au or ph: 9581 4786 for more information or to register your interest.

Victorian Manufacturing Hall of Fame

Platinum Partners Networking Night presented by the Greater Dandenong Chamber of Commerce

Recognising outstanding achievements by local business and individuals

Join the local business community in a casual environment for an informal networking opportunity

• Tuesday 9 May

• Thursday 11 May

• 7pm till late Palladium Ballroom, Crown Entertainment Complex Contact Cathy on 9768 2524 or cathy@semma.com.au to register your interest

Food Manufacturer’s Collaborative Network Workshop Market Diversification Workshop • Tuesday 9 May • 8.30am - 4.30pm Free Event Frankston City Council, Casuarina Room, 30 Davey Street Frankston Visit www.fial.com.au for further details and to register.

• 5.30pm - 7.30pm Members FREE, Non-members $15 per person Location TBA Visit www.greaterdandenongchamber. com.au or ph: 9768 3283 for more information.

Small Business Workshops and Seminars Effective Business Networking • Thursday 18 May • 9.30am - 11.30am $20 per person Kingston City Council, 1230 Nepean Hwy, Cheltenham Contact business@kingston.vic.gov.au or ph: 9581 4786 for more information or to register your interest.

Greater Dandenong Chamber of Commerce Business Awards Breakfast Come and celebrate our business nominees at this event, which recognises and honours outstanding business achievements in the Greater Dandenong area.

Wednesday 7 June Visit www.greaterdandenongchamber. com.au or ph: 9768 3283 for more information regarding venue and time.

Small Business Workshops and Seminars Save money at ‘tax time’ and learn about online options for managing tax presented by the Australian Taxation Office • Thursday 8 June • 9am - 10.30am Free Event Dandenong Civic Centre, 225 Lonsdale Street, Dandenong Contact business@cgd.vic.gov.au or ph: 8571 1550 for more information or to register your interest.

Platinum Partners Networking Night presented by the Greater Dandenong Chamber of Commerce Join the local business community in a casual environment for an informal networking opportunity • Tuesday 20 June • 5.30pm - 7.30pm Members FREE, Non-members $15 per person Location TBA Visit www.greaterdandenongchamber. com.au or ph: 9768 3283 for more information.

STAKEHOLDER 23

Greater Dandenong Tours Have an authentic cultural experience without your passport!

Food Lovers Dandenong The Dandenong Food Lovers Tour visits central Dandenong businesses sampling Afghan, Polish and Lebanese delicacies. Tour day tip: No need for breakfast!

Food Lovers Springvale Visit fabulous restaurants in Springvale featuring Cambodian, Vietnamese and Chinese cuisine. Taste some amazing flavours and experience the cultures.

Afghan Bazaar See how traditional Afghan bread is made, visit retail businesses and finish with an Afghan Banquet. You won’t walk away hungry!

Little India Visit our Little India precinct for a look at the various retail offerings with some sweet samplings along the way before a delicious Indian feast.

Sensational Springvale Hear about alternative medicines, faith and cultural traditions. Taste samplings at various Asian businesses followed by a Vietnamese meal.

Group bookings of 8–16 available on request. For more information and bookings visit greaterdandenong.com/tours or phone 8571 1377.

World Food is closer than you think