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THE CHAMBER NEWS June 2013 | Vol. 13 | No. 6

A publication of the Grand Rapids Area Chamber of Commerce

The Chamber Open: Get Tee’d Up for Success on June 13

Get an update from the City of Grand Rapids and the Downtown Market, June 18 Business Matters—The Breakfast Series. Page 2

Rep. Amash & Huizenga join a June 7 moderated discussion, “Region on the Rise: West MI and Washington.” Page 6

Warmer weather is finally here, and that means it’s time to grab your clubs and hit the greens with the 2013 Chamber Open! Enjoy food, prizes, and networking between swings. Then celebrate and connect with Rounds After Rounds featuring returning musician, Mr. Lew Russ. Last year the Chamber Open attracted 200 movers and shakers from the West Michigan area. The deadline is coming up quickly for this year to invite your clients, customers, co-workers and friends to join you in playing an 18-hole scramble. Not able to make a foursome? Register as a single or twosome, and we’ll pair you with someone who could turn out to be a future business connection! continued on page 3

Innovation & Creativity in Business Over the last decade, there has been a lot of discussion about what it takes to create, innovate, thrive, and succeed. Today, the business community remains keyed into the buzz around innovation and creativity. As Stacie Newman, Brand Marketing & Public Relations Account Coordinator at Superior Asphalt Inc., noted: “In this ‘New Economy,’ these two seemingly simple words need to be in the minds of every business owner. If they haven’t they are probably out of business or on their way out.” But are innovation and creativity really the same thing? Recently, the Chamber did a little research of our own, checking in with Chamber members as well as experts in the field for their thoughts on this topic. First of all, “innovation and creativity don’t necessarily go hand in hand,” according to Harrison Withers, Vice President of Operations at Media 1. “You can be really creative and not have it necessarily be innovative. The height of innovation happens when it happens in forward-looking ways.” Dictionary definitions for innovation and creativity support Withers and other business consultants; there is a difference between the two concepts. Innovation is the action or process of inventing and it ultimately leads to a new method, idea, product, service or solution; creativity uses imagination and original ideas in the act of creating. continued on page 8

Our Members in the Spotlight are slated to star on HGTV and have met with Lt. Gov. to showcase growth! Page 7

Back by popular demand! Summertime connections sizzle at the Grand Rapids House Party 2013. Coming soon...

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Missed May’s big events, including the EPIC Awards? Find out which outstanding organizations and businesses were honored. Page 15

RIBBON Cuttings

CHAMBER News & Notes The Voice of West Michigan in Washington D.C.

In April, business and community leaders came together for the inaugural West Michigan D.C. Fly-In to talk about issues of critical importance to our region. The group’s primary focus was to provide a West Michigan perspective to Congress on issues such as healthcare, tax reform, transportation and the Great Lakes. The D.C. Fly-In attendees discovered firsthand how sequestration and budget implications are affecting members of Congress as they consider broader policy decisions. Many government agencies simply have to wait for Congress to reach a resolution. On a positive note, the group learned about forward movement on Congressman Camp’s tax reform efforts. However, there con-

tinues to be great concern regarding the implementation of the Affordable Care Act. Beyond policy conversations, the group also took time to strengthen relationships with important trade partners and visited the embassies of Canada, Brazil, Mexico, Netherlands, Japan and the Republic of Korea. We would like to thank Senators Levin and Stabenow as well as Representatives Amash, Huizenga, Upton, Cantor, Miller and others for addressing the group. We would also like to thank Congressman Huizenga for his gracious night tour of the Capitol that attendees will never forget. Thank you to all of our sponsors—Fly-In Underwriter Blue Cross Blue Shield of Michigan, Major Sponsor Amway, Luncheon Sponsor Priority Health, Host Sponsor Potomac Strategic Development, and Supporting Sponsor West Michigan Chamber Coalition—and all our participants who helped make the D.C. trip such a success! It has built a solid foundation for future visits as we work to advance our region. If you are interested in bringing the issues affecting West Michigan business to D.C. or participating in the next fly-in, please contact Andy Johnston at or 616.771.0335.

Stay Up-to-Date with Business Matters—The Breakfast Series Do you know what’s new with the City of Grand Rapids? Find out at the next Business Matters—The Breakfast Series on June 18. We will feature a conversation with Greg Sundstrom, Grand Rapids City Manager, as he briefly reviews progress on the City’s transformation and asks your input to help him understand how the City can better assist businesses. Plus, we’ll hear a community update about the Downtown Greg Sundstrom, Market from Kayem Dunn, Vice Grand Rapids City Manager Chair of the Board of Directors. Build your network, learn what’s going on, and tap into expert know-how at the Chamber’s Business Matters—The Breakfast Series monthly events. Join us every third Tuesday of the month.

Congratulations to the following members who celebrated grand openings, anniversaries and new additions! If you have an upcoming ground-breaking, grand opening, product launch event, or other reason to celebrate, visit www. to see how we can help. We even bring the giant scissors!

Expansion, growth and job creation were celebrated by Comlink at their new location SE Grand Rapids.

World Market celebrated the opening of their new store located at 3641 28th Street SE.

Happy one year anniversary to West Michigan Community Bank ar their downtown location at 177 Ottawa Ave NW.

Ross Mortgage Corporation celebrated the grand opening of their new office at 6640 28th Street SE.

Welcome Demarle at Home to Grand Rapids and West Michigan!

A grand re-opening was held at Fairfield Inn & Suites, celebrating their renovated building and expanded amenities at 3930 Stahl Dr SE.

The Chamber Open, from front cover Plus, there is still time to sponsor a hole and donate prizes or golfer gift bag items! Ace this wonderful networking and marketing opportunity; an easy putt for your company to gain exposure and potential clients! Contact Wes Trimpe at or 616.771.0342 about prize donations and talk to Mark Allen at 616.771.0348 or about sponsorship opportunities.

Get tee’d up for success… don’t miss The Chamber Open! Date | Thursday, June 13, 2013 Time | 8:00 a.m. Golfer Registration 9:00 a.m. Welcome/Shotgun Start Location | Saskatoon Golf Club, 9038 92 St. SE Cost | $150/individual golfer or $600/foursome. Includes 18 holes, cart rental, breakfast, lunch, Rounds after Rounds, and door prize ticket. Registration | Visit or call the RSVP hotline at 616.771.0303.

Event Underwriter

Date | Tuesday, June 18, 2013 Time | 7:30 – 9:00 a.m. Location | The Salvation Army Kroc Center, 2500 S. Division Ave Cost | $18 members—early registration before 5:00 p.m. June 14; $25/future members and late registration (includes hot breakfast) Registration | Register online or call the RSVP hotline, 616.771.0303. Sponsored by:

Presenting Sponsor

The Chamber News Editorial Policy Articles written by outside authors do not necessarily reflect the view or position of the Grand Rapids Area Chamber of Commerce. The position of the Chamber will be clearly stated. The Chamber reserves the right to reject advertising based on content and does not accept advertising that conflicts with a position of the Chamber.

The Chamber News (USPS 357-010) is published monthly by the Grand Rapids Area Chamber of Commerce. 111 Pearl St. NW, Grand Rapids, MI 49503. p: 616.771.0300 | f: 616.771.0318 | Senior Editor & Advertising: Latricia Trice | Designer: Blaine Puckett | Copy Editor: AliciaMarie Belchak |

The advertising of products and services in The Chamber News does not necessarily represent endorsement by the Grand Rapids Area Chamber of Commerce.

Second Class Periodical Postage Paid at Grand Rapids, MI. POSTMASTER: Send Address changes to The Chamber News at the Address above.

Recycle Me


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June 2013 | Issue Sponsor: Flagstar Bank

June 2013 | Issue Sponsor: Flagstar Bank

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When we say “we’re here for you,” we have the zip code to prove it.

Thank you to everyone who attended our inaugural Energize Your Business event on May 7 at DeVos Place. It was a FANTASTIC day packed with great speakers, inspirational keynotes, and tons of learning and connecting. The Energize Your Business crowd consisted of team leaders and entrepreneurs representing emerging startups, growing companies, and second-stage businesses. Comments from the day included many raving about how Energize Your Business showcased great speakers with relevant and practical tips for business growth. One attendee reported: “I was very impressed with the speakers, their content and how the messages all tied together throughout the entire day.” In case you missed it, attendees were energized by motivational speaker and sportscaster Dick Vitale, challenged to innovate into the future by Rebecca Ryan of Next Generation Consulting, and encouraged to build on positivity by John Jacobs of Life is Good. Between energetic and insightful keynotes and top-notch breakout sessions, Start Garden Spotlights highlighted new businesses throughout the day. Some key concepts from the day included: Chase the Dream, Follow Your Passion, Learn from Failure, Adapt to Change, Think Like a Futurist, Act Like a Startup, Be a Storyteller, Build a Diverse Team with Mutual Respect & Trust, Opt for Optimism, Rally Around a Unified Vision, and Be a Force for Greater Good. Special thanks to Exclusive Event Underwriter Fifth Third Bank. Mary Tuuk, President of Fifth Third Bank and chair of the Photos: ©Adam Bird, All Rights Reserved.

We can build a strong case for proving that a local banking relationship is important. It only makes sense that decisions get made faster from across a desk than from across a time zone. And when your business needs a hand, shouldn’t it come from one you can actually shake? Local matters. Accelerate Collections • Optimize Cash Flow • View Real-time Cash Positions

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event planning committee, told attendees: “We worked closely with the Chamber on Energize Your Business because we really wanted to support the growth and success of local business. This event is about taking time to dream big and energize your business… to think outside the box.” In addition to Fifth Third Bank, the Chamber would like also to thank all of our event sponsors and underwriters who made Energize Your Business possible! Thank you to: Signature Event Underwriter Blue Cross Blue Shield of Michigan; John Jacobs Keynote Underwriter Meijer; Reception Underwriter The Windquest Group; Refreshment Center Sponsor Lacks Enterprises, Inc.; Lanyard Sponsor Priority Health; Gold Sponsor Michigan Economic Development Corporation (MEDC); Silver Sponsors – Haworth, Integrated Strategies, Northwood University, Saint Mary’s Health Care; Bronze Sponsors – Comlink, Custer, Mercantile Bank of Michigan, Clear Channel Communities/ Wood Radio, OnSite Wellness, Rockford Construction, OST (Open Systems Technologies), Warner Norcross & Judd, West Michigan Minority Contractors Association; and Small Business Sponsors – WilliamCharles Search Group, Owen-AmesKimball, Truscott Rossman, Absopure Water Co. Find out what you missed with our recap video, photos, and conversations on our Energize Your Business Facebook page!

June 2013 | Issue Sponsor: Flagstar Bank

June 2013 | Issue Sponsor: Flagstar Bank

The Chamber News


MEMBERS In The Spotlight

The Chamber News helps you get to know fellow members by profiling organizations in each issue.

“Region on the Rise: West Michigan and Washington” June 7

Congressman Bill Huizenga

Join us on June 7 as the Grand Rapids Chamber hosts a signature advocacy event featuring our Representatives in Congress from West Michigan titled “Region on the Rise: West Michigan and Washington.” Moderated by WOOD TV8 Political Reporter Rick Albin, this special lunchtime discussion with Congressmen Justin Amash and Bill Huizenga will tackle topics from Capitol Hill that affect West Michigan businesses. This is your chance to speak directly with your representatives on the issues that matter most to you and your business. Whether you have questions about sequestration, the budget, tax reform, healthcare, immigration, national security or something else, our Congressmen will have answers and insights. At the Chamber, we work tirelessly to shape policies, ideas, and opportunities that improve the business environment. West Michigan’s representation in Washington through the Chamber is having an impact on the topics that are of critical importance to our businesses and our communities. Be at the table on June 7 to find out what lies ahead on the agenda and learn how decisions in D.C. matter to West Michigan. Form connections with congressional leaders. Uncover the business issues affecting our region. Learn why West Michigan is on the rise.

Region on the Rise: West Michigan and Washington A Luncheon Conversation Moderated by WOOD TV8’s Rick Albin Date | Friday, June 7, 2013 Time | 11:30 a.m. – 1:30 p.m. Location | Frederik Meijer Gardens & Sculpture Park, 1000 E. Beltline Ave. NE Cost | Luncheon: $35/member, $45/ future member VIP Reception: 11:00 – 11:45 a.m., $100 (Personal funds only) Registration | RSVP at or call 616.771.0303. Event Underwriter

Sponsorship opportunities are still available for this signature advocacy event. We invite all Chamber members to connect by participating in and sponsoring events. Contact Mark Allen at or 616.771.0348 for details.

Tylor Devereaux showcases design skills on HGTV Star, which premiers June 9 at 8 p.m.

Lt. Governor Calley and legislators toured Valley Truck Parts Inc. on April 29.

When Tylor Devereaux started his own interior design studio in 2004, he couldn’t have imagined that nine years later he’d end up on national TV. Today, he’s a Grand Rapids-based interior designer and a contestant on Season 8 of HGTV Star, premiering on June 9 at 8 p.m. “It is still so hard to believe! I am proud to be from Grand Rapids and look forward to representing,” Tylor said about his big break into design stardom. “What you witness on HGTV is just as fun, crazy, and challenging in person!” Tylor joins the show with over 20 years of professional experience working with top designers in the Midwest and his own firm, Tylor Devereaux Interior Design, LLC. He specializes in clean, modern interior design and has designed spaces from small- to large-scale homes, penthouses, condos, offices, restaurants and hotels. Tylor’s passion for design is clearly evident in the rooms he creates and also in his dedication to making the process fun for clients. “I love what I do every day—transforming a home into an environment that a client absolutely LOVES!” Tylor said, and he notes that working with an interior designer can actually save you money by avoiding costly mistakes. “Color, style and trends constantly change, so design is never boring!” Tylor likes to keep it fresh by staying tuned to the community and the arts. “I am always surprised by what is influential to me: being present in the arts, travel, and just plain listening to what others are ‘in to’ at the moment,” he said. That zeal for a new adventure combined with years of encouragement from friends is what ultimately brought Tylor to audition for HGTV Star last fall. The Chamber is proud to have members like Tylor Devereaux Interior Design, LLC sharing talents from our business community. Congratulations, Tylor; we’ll be watching!

After nearly 60 years in business, Valley Truck Parts Inc. knows innovation, adaption, and excellence are vital to business growth. A remanufacturer of heavy-duty driveline components, Valley Truck Parts has been a “green” and recycling company supplying repair shops, fleets, construction companies, road commissions, farmers and more with remanufactured and new parts since 1954. “Valley Truck Parts remains true to its principles, and yet is innovative and creative in servicing our customers,” said Gary Troost, General Manager. “We are changing daily to meet the needs of the marketplace by providing exceptional products and unequalled customer service to the trucking and related industries.” Today, business is booming. The company has grown 70 percent since 2008, adding good-paying manufacturing jobs with full benefits to the West Michigan area. Recently, Valley Truck Parts showcased their expansion to Lt. Governor Calley and several Michigan legislators who toured the facility on April 29. “They were all pleased to see the growth and job creation that is taking place here,” Troost said of the tour. “We’re a Michiganbased manufacturing company that is excelling in the marketplace by producing quality products at competitive prices.” Valley Truck Parts also offers two cost-saving options for customers’ tight budgets—fleet refurbishment services to extend truck life and installation of dual-fuel systems that run on a cheaper, cleaner mix of diesel and natural gas. A Chamber member since mid-2012, Valley Truck Parts joined to become an integral part of the West Michigan business community and has benefited from connections to legislators, activity on the Transportation Committee, and participation in various Chamber events. “The GR Chamber has assisted us and been a partner with us in many ways,” said Troost. “We work together to make our community a better place to live and conduct business.”

Visit to view Tylor’s design portfolio and learn more.

Congressman Justin Amash


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June 2013 | Issue Sponsor: Flagstar Bank

Steer to for more info about Valley Truck Parts, Inc.

June 2013 | Issue Sponsor: Flagstar Bank

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Cool Connections, Warm Welcome: Summer Intern Reception

Give your summer interns a fresh start and warm welcome that includes new connections to other interns, area professionals, and a tour of this magnetic community. Join us for the 2013 Summer Intern Welcome Reception and Tour on June 6 and let us introduce you and your interns to the people and places that help make Grand Rapids a great place to live, work, and play. For the past six years, this event has drawn more than 130 students and employees from West Michigan businesses. This year, the welcome reception is offered free of charge thanks to the generous support of our sponsors. The reception is a great opportunity for interns to start friendships with each other, meet diverse professionals from many business sectors, and build

Innovation & Creativity in Business, from front cover Innovation Consultant Drew Marshall recently wrote an article for Business Insider discussing the difference further. Drew noted that creativity is really about “unleashing the potential of the mind to conceive new ideas” while “innovation is about introducing change” and applying creative resources to design better products, services, and systems. “Organizations often chase creativity, but what they really need to pursue is innovation,” said Marshall. Incorporating creativity into innovation is the secret for businesses looking to capitalize on the future. Rebecca Ryan of Next Generation Consulting challenged Chamber attendees at Energize Your Business: “What are you going to add, change, or eliminate to reinvent yourself and be ready for the future?” She also encouraged entrepreneurs, saying “now is the best time to invest in your business to become the best competitor in the next season of the American economy.” For Withers and Media 1, the key to innovation is space. “You have to create space to think about the future. The distinct shift in mindset from responsive to proactive is critical,” said Withers. “At Media 1, we are all about trying to innovate in the way that companies look at the people who work for them, to get companies to see how people can better contribute in the future and feel good about it.” At Superior Asphalt Inc., creativity and innovation are intertwined in the little things that make a big difference, their clientele. “When we think of innovativeness in business the first thing that comes to mind is technology,” Newman told the Chamber. “But innovation and creativity can also mean revising old ideas. At Superior Asphalt, we take the time to call on each potential and existing customer. Old school business is a lost art, and we’re


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their professional networks in the wider Grand Rapids community. New for 2013, we are also offering a community bus tour of Grand Rapids neighborhoods prior to the reception. This innovative addition to the event is designed to familiarize interns and fresh talent to the city and help them learn where to live, play, and gather outside of work. If you are looking to attract and retain your talent or if you are an intern looking to make cool connections this summer, this fun event is the place to be! Date | Thursday, June 6, 2013 Time | 4:00 - 5:30 p.m. Community Bus Tour 5:30 - 7:00 p.m. Reception Location | Grand River Ballroom, Bridgewater Place, 333 Bridge St. NW Cost | Reception is free; $25 for Community Bus Tour Registration | Visit or call 616.771.0320. Contact Ciciley Moore at 616.771.0320 or moorec@grandrapids. org for details on available expo tables at the intern reception. Diversity & Inclusion Underwriter Event Sponsors

bringing it back.” Innovations at Superior Asphalt Inc. take form in the way they build connection with clients: greeting truck drivers with a cold soda or water on a hot day, or handing drivers candy to say thank you. “Simple acts of kindness have helped us seal deals and maintain a loyal customer base,” Newman said. “Moving forward is important, but we should never forget where we started or how we got there.” Like our members, the Chamber is focused on bringing new, innovative and engaging programs and services to our customers and clients. We welcome your thoughts, input, and new ideas as we continue to serve you even better in the future. Share your creativity and innovation with us at! Sources: “There’s A Critical Difference Between Creativity And Innovation” (Business Insider, April 2013,; “Thoughts on Innovation from TEDx Grand Rapids 2013” (Media 1 blog, May 2013, tedx2013)

June 2013 | Issue Sponsor: Flagstar Bank

Upcoming Chamber Events To Register Unless otherwise noted, register for events at Or, call the RSVP hot line at 616.771.0303 (please have your credit card information handy when you call). Questions about events? Call 616.771.0300. Special needs: Vegetarian meals are available. Please let us know your dietary requirements when registering. Reasonable arrangements for people with disabilities will be made if requested in advance. Registration and Cancellation Policy: Prepayment of events is required and guarantees a reservation. Cancellations must be received at least two business days prior to an event to be eligible for a full refund. No-shows will be billed.

June 6 | Business Exchange Luncheon

Time |11:30 a.m. – 1:30 p.m. Location | Crossroads Conference Center, 6569 Clay Ave. SW Cost | $20/member-early registration, $25/future member (may only attend once) or late registration after 5 p.m. May 31 Sponsored by:

Time | 8:00 a.m. – 4:30 p.m. Location | Kent Intermediate School District, Rogue Room in ESC Building, 2930 Knapp St. NE Cost | $200/person from nonprofit organizations; $300/person from for-profit; $50 extra for future members Sponsored by:

20 | Politics & Pints

Time | 5:30 – 7:30 p.m. Location | Grand Rapids Brewing Company, 1 Ionia Ave SW Cost | $20 Sponsored by:

26 | CCL Annual Fundraiser

7 | Spring Advocacy Event


Time | 11:30 a.m. – 1:30 p.m. Location | Frederik Meijer Gardens & Sculpture Park, 1000 E. Beltline Ave. NE Cost | $30/member, $50/non-member or late registration, $50/guest Sponsored by:

13 | The Chamber Open

Time | 8:00 a.m. – 5:00 p.m. Location | Saskatoon Golf Club, 9038 92nd St. SE Cost |$150 Sponsored by:

11 | Business Exchange Luncheon

Time | 11:30 a.m. – 1:30 p.m. Location | Fifth Third Ballpark, 4500 West River Dr NE Cost | $20/member – early registration, $25/member after 5:00 p.m. July 5, $25/future member (can only attend once) Sponsored by:

16 | Business Matters—The Breakfast Series

Time | 7:30 a.m. – 9:00 a.m. Location | The Salvation Army Kroc Center, 2500 S. Division Cost | $18 member-early registration, $25 future member or late registration after 5 p.m. June 14 (includes breakfast) Sponsored by:


Take a swing at crime at the 17th Annual Coldwell Banker AJS-Schmidt Charity Golf Event to benefit Silent Observer! Time | 7:30 a.m. Registration & Continental Breakfast 8:30 a.m. Tee-off Location | Sunnybrook Country Club, 624 Port Sheldon St. SW Cost | $140/person or $540/foursome

Time | 5:30 – 8:30 p.m. Location | Frederik Meijer Gardens & Sculpture Park, 1000 E. Beltline Ave. NE 42 North Partners, LLC Cost | $60 Sponsored by:

Time | 5:30 – 7:00 p.m. Location | Grand River Ballroom, Bridgewater Place, 333 Bridge St. NW Cost | Free Sponsored by:


19 | Silent Observer Golf Outing

6 | Summer Intern Reception

18 | Business Matters—The Breakfast Series

18-19 | Facing Racism

Time | 7:30 a.m. – 9:00 a.m. Location | Celebration! Cinema North, 2121 Celebration Dr. NE Cost | $18 member-early registration, $25 future member or late registration after 5 p.m. July 12 (includes hot breakfast) Sponsored by:

| Issue Sponsor: Flagstar JuneJune 20132013 | Issue Sponsor: Flagstar BankBank

SAVE THE DATE ATHENA AWARD The ATHENA Awards Program supports, developsCELEBRATION and honors women leaders, inspiring them to reach their full potential, by offering:12, 2013 Thursday, September

ATHENA Awards Celebration 11:30 a.m. - 1:30 p.m. Scholarship & Annual Fundraiser Bi-monthly Leadership Forum Amway Grand Plaza Hotel To learn more, visit: Details & Registration or connect with us on:

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TheThe Chamber Chamber News News9 9

NEWS Flashes

Manufacturers Association (MMA)!

David M. Muilenberg, owner and LPL Registered Principal of Discovery Financial, LLC, has been approved by Newsflashes is a feature of the Chamber News that recognizes Chamber members’ new products or services, new or promoted employees and recogni- the Million Dollar Round Table (MDRT) for 2013 membership as well as the tion that they have received. E-mail press releases to Court of the Table and Top of the Table, Deadline: first Friday of each month. qualifying for Court of the Table 13 times and Top of the Table eight times, The law and professional service firms The Acrisure Benefits Group is proud including this year. Muilenberg is a of Clark Hill PLC and Thorp Reed to announce the addition of Kate Qualifying & Life member with 30 years & Armstrong, LLP announced an Mundwiler as a Communications of membership in MDRT. agreement to merge the two firms, each Consultant and Sarah Hoffman as with more than 100 years of history. The a Senior Account Manager to their Disability Advocates of Kent County firms expected the merger to close in the will present the 2013 Invest in Ability Advisory Team. second quarter of this year. Award to Mary K. Hoodhood. Advanced Technology Recycling Crystal Flash Energy announced that is pleased to announce widespread Experience Grand Rapids, the official it has acquired some of the assets participation in the One Million Pound destination marketing organization for of Sturgis-based CA Murphy, its fifth Challenge, an initiative aimed at diverting Kent County, celebrated National Travel & acquisition in the past 16 months. a million pounds of e-waste from landfills Tourism Week during the month of May. for Earth Day 2013. CSM Group announces Nathan Boyer Due to overwhelming demand and response by the West Michigan community, Avantgarde de` Salon & Spa extended their annual Clip It For Kids event to the full month of April. Axios Incorporated is celebrating 25 years servicing West Michigan! Thank you to all our community partners, loyal customers, and outstanding employees. Mr. Bruce Bawkon leads ASTI Environmental’s Industrial Compliance Group. Beene Garter LLP is proud to announce that their Grand Rapids Nonprofit Forum LinkedIn group passed the 1,000 member mark. CBI TELECOMMUNICATIONS has partnered with “Cell Phones for Soldiers” to provide troops with free calls home. Chemical Bank employees used their banking knowledge to encourage and inspire more than 4,000 students across Michigan to become life-long savers as part of National Financial Literacy Month and National Teach Children to Save Day. Chemical Bank also announced the following appointments: Mary Jo Hanson as Vice President of the Human Resource Business Partner team; Rebecca Emaus as Assistant Vice President and Branch Manager of the Kentwood Office; Liliana Garcia as Assistant Vice President and Branch Manager of the Bridge Street Office in Grand Rapids.


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as the 2013 Monroe Brown Intern and Dennis Headrick as the newest member of the team to work as a Project Manager in Augusta, Georgia. Also, Shannon Rice was announced as the Employee of the Month for March 2013 and Senior Project Manager Scott Comerford has received the Certified Healthcare Constructor (CHC) certification. CSM Group would also like to recognize Kristin Kremer for her induction into the Michigan Center for Empowerment and Economic Development (MiCEED). Custer is pleased to announce that they have been designated a 2013 Steelcase Platinum Partner. Custer is also pleased to announce the addition of Emily Heilig as Design and New Business Development for Northern Michigan. Davenport University has hired Damon Gonzales, CFM, CFMJ as the University’s new Vice President for Facilities Management. Davenport University presented the 2013 Peter C. Cook Excellence in Business Award to wellknown community leader Michael J. Jandernoa at their annual gala, raising funds for student scholarships, featuring keynote speaker former First Lady Laura Bush. DeWys Manufacturing is proud to announce President Jon DeWys as the recipient of the 2013 John G. Thodis Michigan Manufacturer of the Year Award presented by the Michigan

Ferris State University and five other recipients were presented with the 2013 Governor’s Award for Federal Building Preservation for its renovation of the historic Federal Building in Grand Rapids Fishbeck, Thompson, Carr & Huber, Inc. is pleased to announce the following people have joined their Grand Rapids team: Michael T. Malvitz, Intern Architect, joined as a Staff Architect and Mark T. Parsley, Process Engineer, joined the Process Department. Laurie Beard, President & CEO of Founders Bank & Trust, has been recognized as the recipient of the 2013 Distinguished Alumni Award from Grand Valley State University. Grand Rapids Public Library Librarian Asante Cain has been elected the 20142015 President of the Michigan Library Association (MLA). He will become president-elect in July 2013 and will assume the MLA presidency in July 2014. Grand Rapids Bach Festival and The Grand Rapids Symphony expand partnership through Symphony Affiliation for increased collective impact. The Grand Rapids Symphony has announced a $40 million Endowment Campaign “Legacy of Excellence” to help to sustain the orchestra. The Grand Rapids Symphony will recognize three community leaders, Meg Miller Willit, Kate Pew Wolters and Spectrum Health as well as unveil a New Leadership

June 2013 | Issue Sponsor: Flagstar Bank

Award during the 2013 BRAVO! Awards, scheduled for October 16, 2013.

in the Spring 2013 edition of Learning By Design. Recognized for the creative design of Fremont High School (Fremont, MI), Kingscott Associates is one of only seven firms to receive this award in this year’s competition.

Griffin Properties’ rapid growth has caused the office to relocate to 557 Crescent St. NE in the city’s historic Heritage Hill district, only about a mile from the old address. The expansion has also included personnel changes such as: Diane Griffin is now the CEO; Brook Powers has been promoted to COO; Dan Sippel listing specialist; and Lisa Costanza, CEO of Griffin Property Management now serves as Griffin Properties’ lead buyer.

John Gardiner has joined Kreis, Enderle, Hudgins & Borsos, P. C. as an Associate.

Holistic Care Approach announced that Kaitlin Heilborn CMT has joined the growing staff of Massage Therapists. Hospice of Michigan announced the addition of Rikka Bos as Communications Manager, as well as the receipt of a gift from Jo Elyn Nyman that will enable it to offer its Pediatric Early Care Program in the Metro Detroit area. Hospice of Michigan has also announced a name change and significant rebranding of its fundraising arm, the HOM Foundation. The Hospice and Palliative Care Association of Michigan has honored two Hospice of Michigan staff members with Dream Team Awards. HPCAM recognized Dr. Michael Paletta, Vice President of Medical Affairs and Executive Director of the Maggie Allesee Center for Innovation, as Outstanding Educator of the Year during its 2013 annual conference. HPCAM also recognized Volunteer Manager Kathy Julien as Outstanding Volunteer Manager of the Year. Hungerford, Aldrin, Nichols & Carter, PC has awarded GVSU School of Accounting student, Steven J. DeWaard a $2,000 college scholarship. They have also hired intern, Nate McCorry as a full-time staff accountant while Diane Rudnick has joined the team as an administrative assistant.  Independent Bank announces the promotion of Jeff Case to vice president of treasury management at the Rockford office as well as the addition of Koadi Pritchard as a residential loan officer. Kingscott Associates, Inc. has received a Citation of Excellence Award for outstanding educational facility design

Lake Michigan Credit Union (LMCU) is pleased to announce the following promotions: Alex Clayson to Alpine office branch manager, Jennifer Dearnley to marketing project coordinator at Glenwood Hills corporate headquarters. LMCU also welcomes Jon Mulder as mortgage originator for the Holland, MI/Lakeshore area, Carlton Jacobson as a financial advisor for its Kalamazoo office, and Randy Koetje as a loan officer for the Knapp Corner branch. The Meijer State Games of Michigan has been awarded the 2013 Extraordinary Event/Organization Award by the Governor’s Council on Physical Fitness, Health and Sports. For the fifth year in a row, Metro Health Hospital was recognized by Practice Greenhealth with the Environmental Leadership Circle Award for its leadership role in health care sustainability. Metro Health Hospital has also received a VHA Leadership Award for Clinical Excellence. Metro Health is one of only 40 hospitals nationwide to receive an award which recognizes the hospital for achieving national performance standards for clinical quality, safety and patient experience. Metro Health Hospital Foundation announced its 2013 Foundation Board. New board members are Joe Belsito, Corporate Counsel-product Regulatory at Amway Corp; Brandon Bissell, Director of Marketing at Imperial; Kaitlyn Disselkoen, Director of Sales and Marketing at GR Outdoor; LauraAnn Gordon, Sales and Marketing Director of Metron Integrated Health Systems. Re-elected board members are: Tommy Brann, Owner of Brann’s Steakhouse and Grille; Mike Damstra, President of CareLinc Medical; Michael Mraz, Vice President of Development at Rockford Construction Co.; Michelle Tremper

June 2013 | Issue Sponsor: Flagstar Bank

Brown, Owner of Keller Williams Realty; John Van Singel, Managing Partner of Van Singel Holdings. The 2013 officers: Carol Karr, a partner at Miller Johnson, chairperson; Mike Damstra, Owner of Carelinc Medical Equipment & Supply, vice chairperson; John Van Singel, Managing Partner of Van Singel Holdings, treasurer and secretary; Steve Klotz, President and CEO of Huizenga Group, immediate past chairperson. Miedema Asset Management Group continues with its “12 Months of Giving Back” initiative to help raise funds for the McLaren Hospitality House in Flint Michigan. Long-standing Manistee, Michigan law firm Gockerman Wilson Saylor & Hesslin firm joins the Mika Meyers Beckette & Jones legal team. Miller Johnson is pleased to announce Laurie Murphy is the recipient of the Joe D. Sutton Call to Justice Award given by Elder Law of Michigan. Opera Grand Rapids announced the appointment of Tom Wesholski to serve as Interim Executive Director for the arts organization as well as the addition of James S. Brady. Brady, a partner at Dykema Gossett, PLLC, was recently elected Opera Board President. Orion Construction has been awarded the Grand Rapids Home for Veterans Main Entrance Renovation project. Grand Rapids-based construction management firms Owen-AmesKimball (O-A-K) and Grand River Builders have been recognized by Governor Rick Snyder as a recipient of the 2013 Governor’s Awards for Historic Preservation. Northpointe Bank welcomes Kevin Comps as Vice President and Controller. Pine Rest Christian Mental Health Services received notification of accreditation for its new psychiatry residency program from the Accreditation Council for Graduate Medical Education (ACGME). Plante Moran PLLC announced the launch of its Women in Leadership initiative for the attraction, retention, development and advancement of continued on page 12

The Chamber News


Coming this August!

NEW Members

Please join us in welcoming the following companies to the Chamber. We encourage you to do business with Chamber members! Absopure Water Co. Beverages (616) 261-3160 Mr. Aaron Wedge- Marketing Project Manager Acrisure Insurance (616)541-1500 Ms. Jessica Holland-Marketing Director Awakenings Life Coaching, LLC Health/Wellness (231) 360-5407 Ms. Tamara O’Brien-Owner Bagger Dave’s - Downtown Restaurants/Cafes (Loc., Equip., Supplies) (616) 233-0766 Ms. Lisa Bissett-Local Store Marketing Manager Bin There Dump That Waste Management/Recycling (616) 977-1777 Mr. Benjamin Bosch-Owner Dan Carter Advisors Accounting (616) 818-1976 Ms. Dawn Carter-Office Manager Engineered Cost Recovery Consultants (616) 389-5532 Mr. Jason DeVries-Principal Five Star Real Estate Realtors (616) 791-1500 Mr. Greg Carlson-Owner Grand River Signs Signs/Displays (616) 425-9477 Mr. Russell Ramsay-Owner/Sales Group Five Management Property Management & Maintenance (616) 460-9160 Mr. Dennis Bowman-Regional Manager HandyPro of West Michigan Handyman/Trades (616) 608-9200 Mr. Curt Weiss-President

Heartland - Grand Rapids #4205 ShutterWerks Media Assisted Living/Nursing Homes Video (616) 949-3000 (616) 805-5675 Mr. Steve Steketee-President Heartland - Greenview #4202 Assisted Living/Nursing Homes Small Business Bookkeepers LLC (616) 456-7243 Accounting (616) 647-4254 Ms. Nancy Ayers-Administrator Ms. Nikki Dillon-Owner Heartland of Crestview Senior Care/Housing State Farm, Daniel M Koorndyk CLU (616) 531-0200 Agency Insurance (616) 452-9721 Hi-Tec Building Services, Inc. Janitorial Grand-Rapids/Dan-Koorndyk-GFSRN1YS000 (616) 662-1623 Mr. Daniel Koorndyk-Agent Students First Holland Litho Printing Service Advocacy Printing/Copying (248) 202-8189 (616) 886-6754 Mr. Andy Solon-Director Mr. Paul Soltysiak-Business Development Wondergem Consulting, Inc. Jackson Lewis LLP Public Relations Attorneys (616) 235-7467 (616) 940-0230 Mr. Timothy Wondergem-President Mr. Timothy Ryan -Partner and Counsel Jason’s IT Service, LLC Computers/Technology (616) 214-7349 Mr. Jason Smith-President McKays Downtown Restaurants/Cafes (Loc., Equip., Supplies) (616) 419-4493 Mr. Jay Johnson-Owner Pathway Benefit Services Financial/Investment Services (616) 531-9191 Mr. Tom Petzold-Manager Reliable Auto Finance Loans/Leasing (616) 245-5983 Mr. Brian Chisholm-COO Ross Mortgage Corporation - Cascade Mortgages (616) 259-5800 Mr. Rod Sutherlund-Branch Manager

NewsFlashes, from page 11

women into leadership positions within the firm. Praecipio Incorporated announced their new business location of 1316 Front Street NW, Suite 109 and their acceptance as an ELITE Member in the National Association of Professional Women. For the eighth consecutive year, Progressive AE has earned distinction as one of West Michigan’s 101 Best and Brightest Companies to Work For. Regal Investment Advisors, LLC is proud to announce their ranking as 14th on the list of Emerging Registered Investment Advisors in the United States among Forbes Magazine Top 50 Wealth Managers. Brian K. Lawson, a litigation attorney and shareholder with Rhoades McKee PC, was elected to serve a three year

Member Seminars, Events & Celebrations June

Member Ribbon Cutting Celebrations

7 | Comcast Xfinity Store – 1971 Beltline NE Suite 116, 517.334.5686 14 | Genius Phone Repair – 2700 Kraft SE. 11:00 a.m., 616.551.2286

14 | Panera Bread – 99 Monroe Ave. NW 11:00 a.m., 616.304.0638


12 & 13 | Speak Up & Be Effective™ – Advanced

The Grand Rapids House Party is back by popular demand! Returning on Wednesday, August 28 for its second year, the Grand Rapids House Party will get your summertime connections sizzling with a fun night out on the town. Start the evening with cocktails hosted by fabulous Grand Rapids homeowners at select locations; then cap the night off with three floors of food, fun, music and grand views at an afterglow party hosted by OST (Open Systems Technologies, Inc.) in the historic Drueke Building. The 2013 Grand Rapids House Party builds on the success of last year, working once again through the partnership of the Grand Rapids Area Chamber of Commerce and Crain’s Michigan Business, supported by the Michigan State Housing Development Authority as the title sponsor. Last year, party goers loved the chance to mingle in both the small and large scale venues while meeting diverse people—both newcomers and long-time residents of West Michigan. “We received raving comments from our guests and the people we met who were new to Grand Rapids. We all made many new contacts, and there was such positive energy during the entire evening,” said Doreen Bolhuis of Gymco. Party attendee Ryan Montgomery noted: “The Grand Rapids House Party felt more like friendship building than networking, and I found that very refreshing.” Sign up for the cocktail party of your choice, be part of the social scene at OST, or do both. You won’t want to miss Grand Rapids House Party 2013. Date| Wednesday, August 28, 2013 Location | Cocktails: TBD, various private homes. Afterglow party: OST (Open Systems Technologies, Inc. ), 605 Seward Ave NW Time | 5:30 – 9:30 p.m. Cost | $60/individual Register| Visit or call 616.771.0303. Interested in hosting a cocktail party at your home? Contact Mercedes Cowper at or 616.771.0341. Sponsorship opportunities are available. Contact Diane Cisler at cislerd@ or 616.771.0357.

Learn how to communicate with impact through oral presentation skills and body language to create focused, concise, and activating messages that influence others, and project style and presence of today’s leaders. Call Varnum Consulting at 616.336.7070 for details.

14 & 19 | Overview for Planning and Starting Your Own Business – This SCORE workshop covers

what professional assistance will be needed, identifying your competition, business plans, what legal entity to incorporate as, marketing research, financing and more. Classes are held the second Friday and third Wednesday of each month, start at 8:30 a.m. and cost $45 for one or two people. Register at www.

18 | Speak Up & Be Effective™ – Communicate

with confidence! In this program, you will learn how to think on your feet, project more confidence, manage your nerves, and craft messages that are clear, concise and focused. Call Varnum Consulting at 616.336.7070 for details.



12 & 17 | Overview for Planning and Starting Your Own Business – This SCORE workshop covers

what professional assistance will be needed, identifying your competition, business plans, what legal entity to incorporate as, marketing research, financing and more. Classes are held the second Friday and third Wednesday of each month, start at 8:30 a.m. and cost $45 for one or two people. Register at www.

continued on page 14


The Chamber News

June 2013 | Issue Sponsor: Flagstar Bank

June 2013 Issue|Sponsor: Flagstar Bank Bank June| 2013 Issue Sponsor: Flagstar

Chamber News13 13 TheThe Chamber News


Thank you to the following companies that renewed their memberships in last month. We are glad to have you and your employees as members!

100+ Years of Membership Steelcase Inc. 30+ Years of Membership Kent County Treasurer Hilton Grand Rapids Airport Centennial Securities Co. Guarantee System RoMan Manufacturing, Inc. 20+ Years of Membership Swaney Sales Comcast Spotlight Eckhoff and DeVries Painting & Wallcovering, Inc. K & K Manufacturing, Inc. Elevator Service, Inc. Delta Dental of Michigan Dickinson Wright PLLC The Taylor Supply Company Lee Hecht Harrison, Inc. Nu-Wool Co., Inc. Senior Neighbors Direct Supply, Inc. Gerald R. Ford International Airport Leonard C. Vander Linde PC Premium Truck and Auto San Chez—A Tapas Bistro 10+ Years of Membership Executive Property Management, L.L.C. Perrigo Printing, Inc. AJ’s Family Fun Centers Animal Emergency Hospital Degage Ministries Stepping Stones Montessori School Advantage Benefits Group, Inc. All-Flo Plumbing LLC Elzinga & Volkers, Inc. Lighthouse Insurance Group - Kentwood Higher Ground Rock Climbing Centre LTD Thousand Oaks Golf Club Boys & Girls Clubs of Grand Rapids Youth Commonwealth Eastown Financial Services, Inc. Restaurant Partners Inc. Bagel Beanery Sundance Grill Emerald Meadows Assisted Living Benteler Automotive Saskatoon Golf Club 5+ Years of Membership Applied Mechanics Corp./ AMCOR GrandScan Pietro’s Italian Restaurant Beltline Bar’s Famous Mexican Cafe Charley’s Crab Oral & Maxillofacial Surgery Assoc. of Western Michigan PLC Plachta, Murphy & Associates, P.C. Omelette Shoppe Savant Automation, Inc Sprint DeVru Printing Co., Inc Fusion IT LLC Grand Management Group Hanssen Consulting, LLC MINDSCAPE at Hanon McKendry Otten’s Custom Roofing Inc. SecurAlarm Systems Inc. VanDerKolk Painting, Inc. Ann Street Auto Sales Blue Diamond International


The Chamber News

Cascade Printing and Graphics Country Inn & Suites East Beltline Destin Transportation Inc Kohler Expos, Inc. Michigan State University College of Human Medicine Midtown Craftsman LLC R&J Raven Corporation The Vantage Group, Inc. West Michigan Sports Commission American Eagle Airlines, Inc. Belden Brick & Supply Company BioLife Plasma Services Motel 6 Protravel International Robinette’s Apple Haus & Winery The Gardening Angel The Highlands Golf Club 2+ Years of Membership Culver’s of Grand Rapids Doody Calls Down Syndrome Association of West Michigan Empire Solutions Enterprise Rent A Car Harrison Chiropractic Center Lakeland Pallets, Inc. Marsh Ridge Apartments c/o Medallion Management, LLC Member In Transition Michigan Certified Development Corporation Partners in Healthcare Reimbursement LLC Partners Worldwide PDS Group LTD The Mirandette Group, Inc. DeVries Landscape Management EconoLodge Inn & Suites Midwest Industrial Lumber, Inc. Orchard Place Apartments Plato’s Closet El Barrio Mexican Grill Rim Guard, Inc. 654 Croswell Storage Pros of Cedar Springs West Michigan Glass Block 616 Lofts Anderson Brothers Steamatic CASA of Kent County Dalberg and Associates EPIC-MRA Mutually Human New Planet Promotions Inc. Office Task Force, LLC Orion Construction, Inc. Performance Industrial Repairs, Inc. Railside Golf Club Forest Hills Inn Grand Coney The Shade Shop, Inc.

Kuiper Orlebeke PC Monarch Community Bank 4GR8 Catering River City Reproductions Tim Hortons Cafe & Bake Shop Tuttle’s Select Cigars, LLC Valley Truck Parts

NewsFlashes, from page 12 term as Trustee of Grand Rapids Bar Association beginning July 1, 2013. Spartan Stores was recognized by Forbes as one of America’s 100 Most Trustworthy Companies. West Michigan Center for Arts and Technology Adult Career Training graduate Eboni Jemison, a pharmacy technician at Spectrum Health, was recognized by Senator Hildenbrand and received the 2013 Participant Award from the Community Action Agency (CAA). Willis Law was selected for the fourth year in a row as one of West Michigan’s 101 Best and Brightest Companies to Work For as announced by the Michigan Business and Professional Association. Van Manen Petroleum group is pleased to announce the addition of Jordan Huizinga as a Fuel Management Consultant for their Fuel Management System division in support of their Pacific Pride Commercial Fueling programs.

One Year of Membership Advanced Technology Recycling Alliance Design & Displays Bratschie Burmania Gunn & Stoddard PC Community Rebuilders Curtis Cleaners DieNamic Tool Corp Elwood Staffing & Elwood Professional Enterprise Fleet Management Grand Valley State University Charter Schools Office ITT Technical Institute

June 2013 | Issue Sponsor: Flagstar Bank

EPIC Awards Recipients Honored for Business Success The Grand Rapids Area Chamber of Commerce recognized six outstanding organizations and individuals at the 2013 EPIC Awards—honoring them for their amazing business growth and success stories—during the annual awards celebration held at the Frederik Meijer Gardens & Sculpture Park on May 15. “These remarkable organizations and individuals embody the exceptional business achievements and community contributions making Grand Rapids a prosperous and attractive area,” said Rick Baker, Grand Rapids Area Chamber President and CEO. Seventeen West Michigan entrepreneurs and non-profit organizations were in the running as finalists for the 2013 EPIC Awards (which stands for Entrepreneurial, Progressive, Innovative and Collaborative). The EPIC Awards recognize businesses and individuals that support the community, demonstrate growth, are innovative, and have worked with others as mentors and collaborators. Congratulations to all of the 2013 EPIC Awards recipients! Small Business of the Year: i3 Business Solutions, llc Woman-Owned Business of the Year: ENCOMPASS, LLC Young Entrepreneur of the Year: Kelly LeCoy, Uptown Kitchen Minority-Owned Business of the Year: Jim Roberts Enterprises LLC Non-Profit of the Year: Habitat for Humanity of Kent County Excellence in Business: Kent District Library At the EPIC Awards celebration, several of the recipients expressed their thanks to the Chamber and to fellow members for their continued support of business community. “We live in an incredible city that supports businesses and entrepreneurs,” noted Kelly LeCoy of Uptown Kitchen during her acceptance speech. Special thanks to all of our event sponsors who made these recognitions possible, including: Premier Event Sponsor and Non-Profit of the Year Award Sponsor Blue Cross Blue Shield of Michigan; Finalists Reception Sponsor PNC Bank; Dinner Reception Sponsor Huizenga Group; Media Partner Grand Rapids Business Journal; Young Entrepreneur of the Year Award Sponsor Northwood University; Minority-Owned Business of the Year Award Sponsor Warner, Norcross & Judd; Excellence in Business Award Sponsor Meijer, Inc. We’d also like to thank our Corporate Benefactors – Chemical Bank, Steelcase Inc.; Chamber Champions – Achievement Resources, LLC, Beene Garter LLP, Clark Hill PLC, Davenport University; Associate Sponsors – Cascasde Enegineering, Inc., Comcast, SecureAlarm Systems, Inc.; Entrepreneur Sponsors – Busy Bea’s Services, Inc., Snap Fitness, Thum Insurance Agency, LLC.

Photos: ©Adam Bird All Rights Reserved.

June 2013 | Issue Sponsor: Flagstar Bank

The Chamber News



111 Pearl St. NW | Grand Rapids, MI 49503

Center for Community Leadership Honors Carol Paine-McGovern at Annual Fundraiser Trustees

42 North Partners, LLC Benefactors

steelcase inc Mentors

Please join us on June 26 to honor the following outstanding leaders who are working to make Grand Rapids a community of Uncommon Greatness. Distinguished Community Trustee – Carol Paine-McGovern (LGR ’96) Uncommon Greatness Award – Celebration! Cinema Community Connections – Ben Wickstrom (LGR ’10), Erhardt Construction Diversity – Carlos Sanchez (LGR ’02, LA ’12), Ferris State University Leadership Skills – Mursalata Muhammad (LGR ’08), Grand Rapids Community College Systems Thinking – Mary Buikema (LGR ’12), Habitat for Humanity of Kent County Date | Wednesday, June 26, 2013 Location | Frederik Meijer Gardens and Sculpture Park, 1000 E. Beltline Ave. NE Time | 5:30 – 8:30 p.m. Cost | $60 Registration | Visit or call 616.771.0303. Sponsorship opportunities are still available. Please contact Kim McLaughlin at or 616.771.0317 for more information.

Friends Achievement Resources, LLC Aquinas College Butterball Farms, Inc. CSM Group Davenport University Jackson National Life Insurance Company Mika Meyers Beckett & Jones PLC Porter Hills Retirement Communities & Services Saint Mary’s Health Care The Sharpe Collection Trivalent Group Varnum LLP Williams Kitchen & Bath

Tcn June 2013  

Chamber of Commerce

Tcn June 2013  

Chamber of Commerce