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THE CHAMBER NEWS February 2013 | Vol. 13 | No. 2

A publication of the Grand Rapids Area Chamber of Commerce

State of the State Address and Chamber Priorities Align for Continued Reinvention During the 2013 State of the State Address on January 16, Governor Rick Snyder outlined the top items on his agenda for the coming year. The Chamber is eager to continue working with the Governor and the Legislature to reinvent Michigan, and we are pleased the work to date is having a positive effect. Michigan is a comeback state. Of the 177,000 jobs Michigan has added since its low point in 2009, 38 percent of those are in the manufacturing sector. Michigan’s economy is at a ten-year high and our population is growing. Many of the accomplishments noted by the Governor in his address will benefit Chamber members. The elimination of the industrial Personal Property Tax, Unemployment Insurance reform, and reductions in thousands of unnecessary regulations will help businesses increase their competitiveness. Great things are happening in Michigan, and we know that we have more to do. We’re excited to see the Governor will be supporting business development, focusing on continued regulatory reform, and seeking further development of Michigan’s talent-base. We encourage you to find out more on The Buzz at where we’ve posted a link to the Governor’s State of the State priorities. The Chamber’s team works hard to be your ally, your advocate, and your change agent continued on page 5

One day. Three dyamic speakers. Six breakout sessions. Unlimited B2B connections. The Chamber is pleased to announce that Energize Your Business 2013 is coming to DeVos Place on May 7! We’re headlining sportscaster and motivational speaker Dick Vitale, Life is Good cofounder John Jacob, and Rebecca Ryan of Next Generation Consulting. Featured presentations and breakout sessions will focus on business growth, entrepreneurial skills and team building—making it a high-impact, information-packed day for small and mid-size business-owners. “West Michigan has many entrepreneurial opportunities, and we are excited to be bringing fresh ideas and new connections to local businesses at Energize Your Business 2013,” said Rick Baker, Chamber President and CEO. Exclusive Event Underwriter

Visit to find out more and register for the inaugural event on Tuesday, May 7!

Explore Generational Influences in the Workforce with Rob Frans, Steelcase Inc. workplace consultant. Page 2

Chamber names 2013 Diversity Visionary Award recipient... find out who it is we’ll honor March 20! Page 6

Look who’s retiring! We’re bidding a fond farewell to Kathy Nelson after 13 years of smiles. Page 7

Chamber survey reveals top business concerns and opportunities for 2013.

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Don’t miss the latest Member News... new products, promotions, recognitions, and more! Page 10

CHAMBER News & Notes Download the New Chamber App!

The Chamber’s launched a new mobile app GRChamber to help increase your business’ visibility! Available for free for your iPhone and Android devices. App users can : • Search for your business • Find your location instantly with GPS and mapping technology • Receive your special offers and coupons Standard listing is free for all members with sponsorship opportunities available to enhance your listing! To secure a limited sponsorship opportunity, visit www. or contact our mobile app partner, Anna Newman of Chamber2Go at anna.newman@chamber2go. com or 417.237.0057 for more information.

Breakfast Series Explores Generational Influences in the Workforce We’re excited to have Rob Frans, Workplace Consultant for Steelcase Inc., joining us for our next installment of the series on February 19. Rob will be discussing generational influences in the workplace… addressing questions such as: How are multi-generations in your workforce impacting your business? Are worker expectations changing and if so, how? This Business Matters topic explores both the latest trends and your reactions as business leaders in leveraging the shifting dynamics in the workplace. Rob brings a broad background of experience in both business and education to the issue of generational differences. Deanna Demory, Director of Community Impact at the United Way, will be giving the Community Update at the event as well. Join us the third Tuesday every month to keep in touch with community happenings while building your professional network at our monthly Business Matters—The Breakfast Series. Date | Tuesday, February 19 Time | 7:30 – 9:00 a.m. Location | The Salvation Army Kroc Center, 2500 Division Ave S Cost | $18 members, $25/member after 5:00 p.m. February 15th, 2013, $25/future members (includes hot breakfast) Registration | Visit or call the RSVP hotline, 616.771.0303.


The Chamber News

Ready NOW! Event Targets Manufacturers with Hiring Needs

The unemployment rate for West Michigan continues to decline, yet there are still a number of manufacturers looking for highquality employees. To address this problem, the Chamber is once again working with community partners to host another Ready NOW! employability program for job seekers interested in a manufacturing career. The week-long event will run from March 6 – 8 at the GVSU Allendale Campus and is open to area businesses interested in participating. Unlike traditional job fairs or hiring methods, the Ready NOW! format focuses on pairing employers and job seekers so they can learn from one another. Job seekers gain a greater understanding of what area employers are looking for through participation in workshops, expert panels, discussions and skill development exercises. Job seekers who complete the week-long program are guaranteed two interviews for open jobs immediately available from area employers. Similar programs throughout the region have resulted in a better than 60 percent placement rate. We anticipate the Ready NOW! program will produce over 150 quality candidates to fill open positions. We are looking for manufacturing companies who have jobs available to participate during the week of March 6 – 8. Participating employers have the opportunity to serve as panelists, assist with support workshops, be table facilitators, and also interview quality candidates at the completion of the program. If you are interested in participating or volunteering for this program, please contact Chris Glass at 616.771.0311 or glassc@

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RIBBON Cuttings

Congratulations to the following members who celebrated grand openings, anniversaries and new additions! If you have an upcoming ground breaking, grand opening, product launch event, or other reason to celebrate, visit www.grandrapids. org/ribboncuttings to see how we can help. We even bring the giant scissors!

Sun Title announced the opening of their expanded offices and new 1,500 square foot conference center at 1410 Plainfield Ave NE. .

Chemical Bank celebrated their 95th anniversary with a ribbon cutting hosted by their branch at 2185 Three Mile Rd NW.

The Specialized Language Development Center (SLD) celebrated the redesign of their office at 2650 Horizon Dr SE, Suite 230.

Cellular & More, a Verizon Wireless Premium Retailer, opened their new store at 5563 28th St SE.

Donks Mexican Joint opened their new restaurant at 820 Michigan St NE.

A 15 year anniversary was celebrated by Mercantile Bank at their 310 Leonard St NW location.

Massey State Farm celebrated their new office at 5384 Division Ave South during their customer appreciation week.

Harbor Freight Tools opened their new Grand Rapids store at 3460 Plainfield Ave NE.

The 1st ribbon cutting of 2013 welcomed Grand Rapids Family Credit Union to their newly opened branch location, 1815 Breton Rd SE.

The Chamber News Editorial Policy Articles written by outside authors do not necessarily reflect the view or position of the Grand Rapids Area Chamber of Commerce. The position of the Chamber will be clearly stated. The Chamber reserves the right to reject advertising based on content and does not accept advertising that conflicts with a position of the Chamber. The advertising of products and services in The Chamber News does not necessarily represent endorsement by the Grand Rapids Area Chamber of Commerce.

The Chamber News (USPS 357-010) is published monthly by the Grand Rapids Area Chamber of Commerce. 111 Pearl St. NW, Grand Rapids, MI 49503. p: 616.771.0300 | f: 616.771.0318 | Senior Editor: Latricia Trice | 616.771.0332 | Advertising: Leslee Fritz | 616.771.0357 | Designer: Blaine Puckett | Copy Editor: AliciaMarie Belchak | Second Class Periodical Postage Paid at Grand Rapids, MI. POSTMASTER: Send Address changes to The Chamber News at the Address above.

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The Chamber News

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MEMBERS In The Spotlight

The Chamber News helps you get to know fellow members by profiling two organizations in each issue. Email if you would like to be profiled in a future member spotlight.



In a life-saving emergency, skill and compassion are what you need. That’s the mission of locally-owned Life EMS Ambulance, a high-performance paramedic ambulance service that serves an eight-county region in Michigan and recently received nationally recognized “ACE” accreditation status for the company’s newly renovated Command Center. Life EMS Ambulance, which employs more than 375 full and part-time associates, was founded in early 1980 by Mark Meijer, son of retail leader Fred Meijer. Mark was inspired by a local physician to become a paramedic and built upon his family’s strong entrepreneurial roots to create and grow the Life EMS Ambulance service from a make-shift dispatch center to a top-notch emergency care organization. Today, Life EMS Ambulance covers more than 3,500 square miles throughout the Greater Grand Rapids, Kalamazoo/Portage, Ionia, Mason, Newaygo and Lake Counties with portions of Allegan County. The company boasts nearly 60 custom-designed paramedic ambulances equipped with the latest prehospital care equipment and also offers a fleet of 30 wheelchair mobility vans providing transportation to nursing homes and doctor’s appointments. Plus, their Life Extra Care service is the only locally answered personal response system. Life EMS Ambulance has also created an Education Centre that provides workplace and group CPR programs as well as fully certified Emergency Medical Training programs for individuals seeking a rewarding career path. And as the company has grown, so too has the value of Chamber membership. “In our many years of membership with the Chamber, we are pleased with the ongoing, helpful programs and important business advocacy,” said Meijer.

Advanced Technology Recycling (ATR) began in 2002 after parent company, B&K Technology Solutions, responded to an increasing need for environmentally-friendly e-waste disposal. Today, ATR is focused on providing a total recycling solution for the commercial industry while also serving the residential market in properly disposing electronics in a safe and secure way. ATR is a zero landfill, zero export company—offering in-house logistics, a comprehensive client portal and reporting options, employee buy back and profit sharing programs for larger accounts, and data security to help companies stay HIPAA compliant with sensitive personal data. With a strong foundation in IT infrastructure and a wide range of industry sectors, the company has the ability to help clients increase revenue through electronic collections and provide disposal options for large volumes of equipment. In 2011, ATR processed 15 million pounds of e-scrap and they have been recognized for their recycling programs. ATR’s recycling ethic even goes as far as their corporate headquarters—a repurposed glove manufacturing building on Hall St. SW that had previously sat vacant for 30 years. After eight months of Chamber membership, ATR has found out that the Chamber is so much more than just great networking and professional development. The company has acquired new customer equipment pickups, started serving on the Ambassador Committee, and developed personalized relationships with two legislative representatives as a result of Chamber involvement. “The Chamber has offered a tremendous amount of opportunities for our voice to be heard,” said Whitney Ehresman, Business Development Manager. “Every step of the way the Government Affairs staff have been touching base with us and providing us with valuable direction.” Visit to tap into more about news ATR.

Check out to learn more about Life EMS Ambulance.

State of The State, from Page 1 on important issues affecting your business. We owe our many successes in 2012 to our Chamber members, especially the hundreds of members who volunteer on Chamber issue committees. These committees shape our priorities and connect industry experience with policy expertise—strengthening the voice of West Michigan business at the legislative table. There is still much work to be done in 2013, and we know we will be successful thanks to the continued support of our members and their contributions to our advocacy efforts. We invite you to add your voice to the Chamber’s relentless advocacy— whether serving on a committee, raising a question or issue, or connecting at one of our many events. Please contact Joshua Lunger at or 616.771.0336 to find out more and get involved.

February 2013 | Issue Sponsor: Blue Cross Blue Shield

The Chamber News


CHAMBER Scene Faye Richardson-Green Named 2013 Diversity Visionary Award Recipient The Chamber is honored to announce that Faye Richardson-Green has been selected as our 2013 Diversity Visionary Award recipient! A long-time diversity and inclusion leader and Steelcase Inc. Director of Global Learning & Development, Richardson-Green will be presented with this prestigious annual award at the March 20 celebration at the Frederick Meijer Gardens & Sculpture Park. Created by the Grand Rapids Area Chamber of Commerce in 2003, the Diversity Visionary Award recognizes an individual or organization for their exemplary efforts, advancements, and contributions to ensure diversity, inclusion, and equity within their own institution or community. With over 25 years of broad community leadership experience, Richardson-Green has clearly demonstrated these attributes in her tenacious efforts to align like-minded individuals and organizations around issues of diversityinclusion and racial justice. “Faye Richardson-Green has been a true ally and leader in the field of diversity and inclusion. The Diversity Visionary Award recognizes her as a powerful change agent in the community and honors the significant contributions she has made in pursuit of equity,” said Rick Baker, Chamber President & CEO. Richardson-Green is the co-founder and board chair for Partners for a Racism-Free Community (PRFC), which envisions and works towards a community of compassion and justice that promotes racial harmony. She also remains an active founding member of the Summit on Racism—participating for the past 15 years in the annual summit as a moderator, panelist, or session facilitator—and she serves as a planning committee member and table facilitator for the City of Grand Rapids “Root Beer Summit,” which tackles statewide conversations on race. Within Steelcase, Richardson-Green has worked tirelessly to create an organizational culture that is equitable, diverse, and inclusive—guiding the research, development, and engagement of diversity programs and strategies since 1992 and leading the redesign of the company’s diversity efforts in 2009-2010. Richardson-Green will accept the award March 20 at the Chamber’s 2013 Diversity Visionary Award Celebration, which will also feature a keynote from Dr. Chris Benner, professor at University of California, Davis and co-author of Just Growth: Inclusion and Prosperity in America’s Metropolitan Regions. Benner’s ground-breaking research and analysis in this book uncovers subtle and detailed processes, policies, and institutional arrangements that point to the ways certain regions around the country have been able to consistently link prosperity with inclusion. Celebration Underwriter

Join us at the Diversity Visionary Award Celebration! Date | Wednesday, March 20 Time | 5:30 - 8:00 p.m. Location | Frederik Meijer Gardens & Sculpture Park, 1000 E. Beltline Cost | $60 per person, $750 corporate table of 10 Registration | Visit or call the RSVP hotline, 616.771.0303.

Diversity & Inclusion Underwriter

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The Chamber News

February 2013 | Issue Sponsor: Blue Cross Blue Shield

Chamber Office i Manager Retires After 13 Years of Smiles The Chamber staff will be bidding a fond adieu to the lady who brightens everyone’s day. After 13 years of warmly welcoming newcomers and members alike at the Chamber’s front desk, Kathy Nelson will be retiring. “We will all miss Kathy. We have been honored to have her on our Chamber Team and have truly appreciated her hardwork and vibrant, positive spirit,” noted Rick Baker, Chamber President & CEO. “She has been our informal Director of First Impressions!” In addition to her welcoming role, Kathy has managed the office with admirable skill and expertise—keeping staff schedules straight, organizing meeting rooms, tracking member newsflashes, fulfilling member requests, answering countless calls for information about the Chamber and the Grand Rapids area, and providing numerous other services while working under three different Chamber presidents. She has been a valuable resource for tourists, visitors, members and more—always ready to lend a hand or provide intel on downtown eateries and the latest events. Kathy’s last day will be Friday, February 22. She says she’s looking forward to relaxing with her husband, friends, and family (including grandkids!), and she’s already busy making some travel plans as well. “It has been my privilege meeting everyone. I have been proud to represent Grand Rapids to everyone requesting information about our beautiful city,” said Kathy of her time with the Chamber. “I will truly miss the people that have become a special blessing in my life.” To honor Kathy’s wishes, the Chamber will be closing early on Friday, February 8 to celebrate her adventures into retirement with a private farewell party with staff. However, if you are downtown in the next few weeks, feel free to stop by the Chamber office or drop her a line to wish her well. You may reach Kathy at or by calling 616.771.0300.

Chamber Names 2012 Ambassador of the Year Congratulations to Janet Hentges of Achievement Resources… our 2012 Ambassador of the Year! Janet has participated in the Ambassadors Committee since June 2011 and has connected with numerous members providing information about their membership—always looking for ways to help them make the most of their involvement while providing a warm welcome to our newest members. “As a former business owner, I understand the importance of making clients and people feel special,” said Janet, who enjoys networking and introducing people to one another. “Bringing this mindset to the Ambassadors Committee helps me understand businesses better and allows me to help them connect through their membership.” During the past year, Janet attended 70 of the 96 chamber ribbon cutting events, served as the committee secretary, and proudly represented the Grand Rapids Area Chamber at the Statewide Ambassador conference in Jackson, MI last September. Janet will continue her outstanding service in 2013, having been recently elected by her peers to serve as the Ambassadors Committee Vice-Chair. The Chamber Team thanks Janet for her commitment and passion! To join Janet as a Chamber Ambassador, contact Mark Allen at or 616.771.0348.

February 2013 | Issue Sponsor: Blue Cross Blue Shield

The Chamber News


Make Chamber Connections Washington and Increasing at Breakfast with Legislators Health Care Costs Overshadow West Michigan Economic Resurgence Chamber members have many opportunities to learn about the Chamber Survey Reveals Top Business Concerns and Opportunities for 2013

Thank you to all who took the time to participate in the 2013 Government Affairs survey. It was a great success with more than 720 respondents. The results show local businesses are concerned with federal spending and healthcare costs, but they also see tremendous opportunity in the economic promotion of West Michigan and greater collaboration within our region. “Overall confidence in our state is growing among the business community, but it is being overshadowed by what is happening in Washington with increases in spending and growing deficits,” said Rick Baker, Chamber President and CEO. “The lack of certainty from the fiscal cliff debate is having an impact. Spending must be addressed to bolster confidence in the business climate.” In addition to Washington’s fiscal woes, the increasing cost of healthcare has again topped the list of concerns for businesses. “Businesses are seeing near double digit increases in insurance costs year after year,” said Andy Johnston, Vice President of Government and Corporate Affairs. “Federal healthcare reform expanded access to insurance but did nothing to address the rising costs. The increased complexity and compliance cost from federal reform has businesses worried.” On a positive note, business leaders feel that West Michigan is positioned for sustained growth and called on local units of government to collaborate and work with community partners to promote the region. “We have a great history of collaboration in West Michigan and a strong and vibrant business community is a key player in that story,” said Johnston. “We will continue to work with others to attract and keep the best businesses and talent here in West Michigan.” Other priorities that garnered support in the survey included: transportation funding, reducing regulations, cost of energy, and early childhood funding.

legislative process and share their voice directly with elected officials, and one of the best ways to connect is at our Breakfast with Legislators events! We will be hosting our first Breakfast with Legislators of the New Year on February 25. Make the first meal of the day one that builds your knowledge and helps you establish relationships with key officials. Our facilitated question and answer sessions offer a chance for candid conversation and a direct channel to voice opinions on issues moving forward in Lansing. We know the value of a strong Chamber of Commerce comes from having a collective voice that speaks on behalf of small business. What will you add to the conversation? Join us and find out! Date | Monday, February 25 Time | 7:30 - 9:00 a.m. Location | The Rapid Central Station, 250 Grandville Ave SW Cost | $15/members, $20/future members or late registration after 5 p.m. Wednesday, February 20 Registration | Visit or call the RSVP hotline, 616.771.0303.

A complete summary of the survey can be found at


The Chamber News

February 2013 | Issue Sponsor: Blue Cross Blue Shield

Upcoming Chamber Events To Register Unless otherwise noted, register for events at Or, call the RSVP hot line at 616.771.0303 (please have your credit card information handy when you call). Questions about events? Call 616.771.0300. Special needs: Vegetarian meals are available, please let us know your dietary requirements when registering. Reasonable arrangements for people with disabilities will be made if requested in advance. Registration and Cancellation Policy: Prepayment of events is required and guarantees a reservation. Cancellations must be received at least two business days prior to an event to be eligible for a full refund. No-shows will be billed.


25 | Breakfast with Legislators

This is a chance for Chamber members and their employees to establish relationships with key decision makers and voice opinions on issues moving forward in Lansing. Time | 7:30 – 9:00 a.m. Location | The Rapid, 50 Grandville Ave. SW Cost | $15/member early registration, $20/future members or late registration after 5 p.m. Wednesday, February 20 Sponsored by:

Rapid Logo: 2-color Process Color values: Red: Blue: c: 100 c: 0 m: 100 m: 72 y: 100 y: 0 k: 0 k: 6


7-8 | Facing Racism

Intensive two-day Institute for Healing Racism Program that works to eliminate individual and institutional racism. Time | 8:00 a.m. – 4:00 p.m. Location | Fifth Third Bank, 1850 East Paris SE Cost | Members: $200/person from nonprofit organizations, $300/person from for-profit. $50 extra for future members. Register | To register, email

12 | West Michigan Business Day at the Capitol Bring the voice of West Michigan business to Lansing during the third annual West Michigan Business Day at the Capitol. See back cover for more info. Time | 7:30 a.m. - 4:00 p.m. Location | Lansing, Michigan Cost | Free for Members Registration | Call the RSVP Hotline at 616.771.0303

14 | Business Exchange Luncheon

The Chamber’s #1 Networking Event! Time | 11:30 a.m. - 1:30 p.m. Location | Crowne Plaza, 5700 28th Street SE Cost | $18/member-early registration, $23/member after 5 p.m. February 8, $23/future member (may only attend once) Sponsored by:

19 | Business Matters: The Breakfast Series

Join Rob Frans, Workplace Consultant at Steelcase Inc., in exploring generational influences at work. Time | 7:30 – 9:00 a.m. Location | The Salvation Army Kroc Center, 2500 Division Ave S Cost | $18 members/$25 after 5 p.m. February 15, $25

future members (includes hot breakfast) Sponsored by:

5-6 | Facing Racism

Intensive two-day Institute for Healing Racism Program that works to eliminate individual and institutional racism. Time | 8:00 a.m. – 4:00 p.m. Location | Fifth Third Bank, 1850 East Paris SE Cost | Members: $200/person from nonprofit organizations, $300/person from for-profit. $50 extra for future members. Register | To register, email

6 | New Member Connections

Begin your involvement with the Chamber by networking with other new members! Time | 7:30 – 9:00 a.m. Location | Gordon Food Service, 1300 Gezon Parkway SW Cost | Free for members (in first year of membership) includes light breakfast. Registration | Call the RSVP Hotline at 616.771.0303 or contact Mark Allen at or 616.771.0348 (online registration not available) Sponsored by:

12 | ATHENA Leadership Forum

Come discuss the tenet of Authentic Self with 2011 Yount ATHENA recipient Shaquanda Gordon! Make meaningful connections with emerging and established women leaders through networking, roundtable conversations. Time | 11:30 a.m. – 1:00 p.m. Location | GVSU Eberhard Center, 301 West Fulton Cost | $20

14 | Business Exchange Luncheon

The Chamber’s #1 Networking Event! Time | 11:30 a.m. - 1:30 p.m. Location | Prince Conference Center, 1800 E Beltline Ave SE Cost | $18/member-early registration, $23/member after 5 p.m. March 8, $23/future member (may only attend once) Sponsored by:

19 | Business Matters: The Breakfast Series Time | 7:30 – 9:00 a.m. Location | The Salvation Army Kroc Center, 2500 Division Ave S Cost | $18 members/$25 after 5 p.m. March 15, $25 future members (includes hot breakfast) Sponsored by:

20 | Diversity Visionary Awards

Set your sights to celebrate the next Diversity Visionary Award recipient and their exemplary efforts, advancements, and contributions to ensure diversity, inclusion, and equity! Time | 5:30 - 8:00 p.m. Location | Frederik Meijer Gardens & Sculpture Park, 1000 E. Beltline Cost | $60 members/future members, $750 corporate table of 10 Celebration Underwriter:

25 | Breakfast with Legislators

This is a chance for Chamber members and their employees to establish relationships with key decision makers and voice opinions on issues moving forward in Lansing. Time | 7:30 – 9:00 a.m. Location | Davenport University, 6191 Kraft Ave. Cost | $15/member-early registration, $20/future members or late registration after 5 p.m. Wednesday, March 20 Sponsored by:

February 2013 | Issue Sponsor: Blue Cross Blue Shield February 2013 | Issue Sponsor: Blue Cross Blue Shield

TheThe Chamber News Chamber News9 9

NEWS Flashes

Newsflashes is a feature of the Chamber News that recognizes Chamber members’ new products or services, new or promoted employees and recognition that they have received. E-mail press releases to Deadline: first Friday of each month. Accident Fund Insurance Company of America is celebrating 100 years of returning injured employees to wellness and getting them back on the job. Accident Fund Insurance Company is proud to announce it has been named as the #1 “Cool Place to Work in MI” by Crain’s Detroit Business. Advanced Technology Recycling (ATR) is pleased to announce their recent expansion into San Antonio, Texas. ATR has three sites in Illinois and marked the official Grand Opening Ribbon Cutting ceremony with the Chamber at their Grand Rapids site this past August. ASTI Environmental announced the addition of Dave Isabell as Consultant with expertise in Phase I ESAs., Phase II Investigations, Soil Gas Testing, Methane Testing, LIST Assessments, Groundwave Monitoring and Properly Condition Evaluation. Baker Holtz CPAs and Advisors announced Steven D. Struck and Melissa A. Seguin have earned their designations as Certified Specialists in Estate Planning by the National Institute for Excellence in Professional Education, LLC. Berends Hendricks Stuit recently welcomed the following employees to their Grandville location: Elizabeth Boelens, Kimberly Byxbe, Laurie Geerlings, Karla Bylsma, Kelly Weber and Angelea Galey.

Cascade Engineering promoted DiAnna Stephens to Vice President of Legal and Business Systems. Cascade Engineering announced it is the recipient of the Credentialed Partner designation for its antiracism efforts by the Partners for a RacismFree Community Partners. Cellular & More, one of MI’s leading Verizon retailers, has opened their newest and most innovative store in GR located at 5563 28th Street SE, near the Meijer Store. Laurie Termaat, Retail Sales Manager for Chemical Bank, is pleased to announce the appointment of Jason M. Alexander to Branch Manager of the Dutton Office located at 3205 68th Street, S.E. Eric Harmsen of Colliers International passed the Michigan Real Estate Exam, earning his realtor’s license, and Jason Webb joined the firm’s West Michigan office team. Comcast Business Services is proud to announce the newest member to their Grand Rapids sales team, Kurtis Fowler Crystal Flash Energy joined the Alliance of AutoGas network as its exclusive dealer in MI.

Blackford Capital announced the appointment of Jeffrey P. Helminski to Managing Director.

Davenport University received “Insight into Diversity Magazine’s” inaugural Higher Education Excellence in Diversity Award.

Brightly, a digital creative studio based in GR, added Senior Creative Strategist Mark Bird as the newest team member.

Dickinson Wright PLLC received 60 firsttier rankings in the 2013 “Best Law Firms” by the U.S. News and Best Lawyers. Dickinson Wright recently elected John T. Schuring as Member.

Happy 8th Anniversary to Brew’s Creations in Floral serving the GR area with unique and creative floral designs and fun-filled gourmet gift & fruit baskets. Carter Products Company’s President Peter M. Perez has joined a 10-member Board of Directors of Legacy Trust and the Legacy Holding Co. Mindy Miner has joined CASA of Kent County as the new Resource Development Coordinator. Heidi Hendricks, Assistant


Vice President, Commercial Banking of Huntington Bank has joined CASA of Kent County’s Board of Directors.

The Chamber News

DK Security announced the appointment of Jon Priebe, Lansing Division Operations Manager. Matthew J. Lehman has joined Discovery Financial, LLC as a Financial Advisor. The management company SMG announced Van Andel Arena’s Fifth Third Bank Vault and DeVos Place were two of the Downtown Alliance 2012 Downtown Award Winners

as “Best Kept Secret” and “Most Sustainable” respectively. Cosmopolitan Home Magazine honored Eastbrook Homes with four 2012 Awards of Excellence for its participation in the Fall Parade of Homes. Categories it won: Best Interior Elements, Best Kitchen, Best Floor Plan and Best Curb Appeal. Echelbarger, Himebaugh, Tamm & Co. welcomed Nicholas Risko, Staff Accountant. Milton Royce, Founder of ENRG Power Systems announced ENRG is a semifinalist in the Accelerate Michigan Innovation Competition and is in the “pre-revenue” stage of trying to market a new non-thermal plasma ignition technology to its first commercial fleet customers. EPS Security is the recipient of four awards at the First Alert Professional Security Systems Awards Banquet in the categories of Technical, Life Safety, Community Service, and Circle of Excellence. Larry Erhardt, Sr., founder of Erhardt Construction recently received the ICON Award from Western Michigan Chapter of the Associated Builders and Contractors (ABC). Erhardt Construction announced that Sophia’s House, St. Mary’s guest house for patients and their families, has received LEED Gold Certification. Ferris State University President David Eisler has been appointed to the American Association of State Colleges and Universities Board of Directors. Carlos Sanchez was named Director of the Latino Business and Economic Development Center, a new initiative for the university. Dr. David Damari is their new Dean of MI College of Optometry at Ferris State University. The University received a 2012 INSIGHT Into Diversity Higher Education Excellence in Diversity (HEED) Award from the magazine. Fishbeck, Thompson, Carr & Huber, Inc is pleased to welcome the following people to their team: (Karen) Yee M. Pang, P.E. LEED Green Associate, Mechanical Engineer; Matthew J. Stack, E.I.T., LEED Green Associate, Electrical Engineer and David A. Grassi, Electrical Engineer. Two Foster Swift Grand Rapids Attorneys were admitted to practice before the U.S. Supreme Court: Karl Butterer and Thomas TerMaat. Three Grand Rapids Attorneys from Foster Swift were named Super Lawyers: Fred D. Dilley; Scott H. Hogan and Jack A. Siebers. MI Rising Stars: Laura J. Genovich and John W. Inhulsen. Founders Bank & Trust is pleased to

February 2013 | Issue Sponsor: Blue Cross Blue Shield

announce the promotion of Brian Hofstra to the position of Vice President, Commercial Lending. They also announced the addition of Rebecca Sack Grasmeyer as Assistant Vice President, Trust and Investment. James T. Polonczyk was appointed to the Founders Bank and Trust Board of Directors. Gazelle Sports has been named to the 50 Best Running Stores in America® list. Daryl Vogel was named Vice President of Development at Gilda’s Club Grand Rapids. Scott Seifferlein of has relocated to Watermark Country Club. Matthew McClellan has joined Grand Traverse Resort & Spa as Director of Human Resources. E. Miles Wilson, Director of Philanthropic and Nonprofit Services at GVSU’s Dorothy A. Johnson Center, has been appointed to serve on the State of MI’s Community Service Commission. Doreen Bolhuis, President & CEO of Gymco, Inc. is among the newest members appointed to the Michigan Fitness Foundation Board. Bolhuis is a current member of the Governor’s Council on Physical Fitness, Health & Sports. H&S Companies is proud to announce that Julie Reams, CPA, has been appointed to the MACPA’s Governmental Accounting & Auditing Task Force. H&S recently added Heath Bauman, Jake Sieting, and Seth Moore to their H&S Computers Division. Hascall Steel Company is pleased to announce the promotions and restructuring of its Executive team: Dag Hascall, CEO; Chris Van Wingerden, President; Dave Greichunos, Vice President and Glen Vickers, Director of Purchasing and Materials Management. Hilger Hammond is pleased to announce that Stephen Hilger and Aileen Leipprandt have been named “Super Lawyers” for 2012 by Super Lawyers Magazine. Tina Rodenhouse and Shannon Hayward have joined Homewatch Caregivers. Hungerford, Aldrin, Nichols & Carter, PC would like to congratulate Carol Schachermeyer, CPA on her promotion to Manager. LeAnne Stewart has joined Independent Bank as Senior Mortgage Loan Officer. Independent Bank announced that the following Associates will serve as Vice

Presidents of Community Banking in the GR area: Colleen Michels, Kelli Rose, & Amber Behrendt. The following Associates have been promoted to serve as Banking Office Managers: Debra Urban, Diane Joppie, Sara Archer, Melody Polasek, & Elizabeth Rose.

Northwestern Mutual Western MI Group Managing Partner, Mitchell B. Glover, has earned his Chartered Advisor for Senior Living designation. Craig Thelen was appointed their new Financial Representative in the GR Office.

Interphase Interiors recently announced that Nicole Taylor has been promoted to fulltime status and added to the Grand Rapids team as a Commercial Interiors Designer.

Partners in Healthcare Reimbursement is pleased to announce the addition of Barbara Heydenberk, Patient Financial Coordinator. Jill Brailey has been appointed Head of Human Resources as well as Director of Marketing.

The Honorable Daniel Zemaitis was named by the MI Court Appointed Special Advocates Conference as “2012 Judge of the Year.” Kent County Health Department, in partnership with Spectrum Health Betty Ford Breast Care Services Community Outreach Program, received a Spirit of Collaboration Award from the MI Cancer Consortium. Knape & Vogt recently acquired Diamond Storage Concepts LLC located in Las Vegas and Furniture Components Operations of CompX Int., which consist of its Waterloo Furniture Components and Dynaslide divisions located in Kitcherer, Ontario, Canada. Ellen L. Nendorf has joined the firm of Kreis, Enderle, Hudgins & Borsos as an Associate. Becky Stornant joins Lighthouse Group as a Personal Insurance Account Executive. Wendell Christoff, Co-Owner of Litehouse, Inc., was re-elected to serve on the 2013 Board of Directors of The Association of Dressings and Sauces. Maximize Technologies, a GR-based highlyskilled technology solutions partner, recently added Geoffrey John to their team. Meritage Hospitality Group is thrilled to announce that they have grown to 111 restaurants in 6 States. Metro Health announced Pediatrician Dr. Kurt J. Meppelink has joined Metro Health Hudsonville. NeXt I.T. announced Eric Ringelberg was honored by Corp! Magazine as a “2012 Entrepreneur of Distinction.” Noordyk Business Equipment is pleased to welcome 5 new employees: Andrew Webber, John Kamsickas, Newton Leitelt, and Nick Post join the rapidly growing sales force; Kristin Mol joins as the Director of Marketing. Norris, Perne & French announced Chad Dutcher, CFA, has been promoted to Portfolio Manager.

Patriot Reality announced the addition of five staff members: Linda Sheiko, Audrey Rynber and Warren Bender joined at Realtors and Alyssa Johnson and Whitney Van Till are Administrative Assistants. Kate Bylsma, Alix Criswell and Jeannine Lemmon have been awarded the designation of Accredited Buyer’s Representative by the National Association of Realtors. Carleen Crawford, Vice President of Marketing and Communications for Pine Rest Christian Mental Health Services, was inducted into the WMU School of Communications Alumni Academy. Pine Rest is pleased to announce the start of a new Mother and Baby Program—a day-treatment program lasting on average five days and only the second of its kind in the country. Pilgrim Manor is once again a “5 STAR” rated facility, but this time with a perfect score of 20 out of 20 stars—only one other facility within a 100 mile radius has accomplished this goal. Lon L. Morrison has joined Progressive AE as Health Care Practice Leader. Progressive AE is pleased to announce that the American Institute of Architects GR Chapter recognized the John Ball Tree House with a 2012 Honor Building Award. New York City’s Tzell Travel Group signed a deal to merge with Protravel International, Inc. Congratulations to Terry Hollar, President of Hollar Financial Group, for winning the inaugural Regal Investment Advisors Fall Classic. Rockford Construction announced the addition of Jim Reminga, Senior Vice President of Land and Master Planning. Disability Advocates of Kent County honored the Rotary Club of Grand Rapids with the Invest in Ability Award. Serendipity Media is pleased to announce that Tim Compton has joined the Sales Team.

February 2013 | Issue Sponsor: Blue Cross Blue Shield

continued on page 15

The Chamber News


NEW Members

Please join us in welcoming the following companies to the Chamber. We encourage you to do business with Chamber members!

Americana Estate Sales, Inc.

Family Matters In Home Care, Inc.

R & F Transportation LLC

Fire Pros, Inc.

Spring Arbor University

Fire/Water (Safety, Protection) (616) 965-9970

Fire/Water (Safety, Protection) (616) 453-4800 Mr. Bob Proos - President

Benchmark Financial Design

Gooder Catering

Urban Massage LLC

Sales (616) 312-4697 Mr. David Yovich-Team Manager

ArcticAx US Ltd.

Financial/Investment Services (616) 667-8834 Mr. Bernie Bowhuis - CFP

Bucher Hydraulics, Inc.

Industrial (616) 458-1306 Mr. Daniel Vaughan-President

Caterers/Personal Chefs (616) 450-6690 Mr. Jeff Gooder Great Lakes Caring Healthcare (517) 977-5000 Mr. Drew Szumski - District Sales Manager

Carter Products Company, Inc.

Harbor Freight Tools

Cellular & More

Harbortouch Point of Sale

Coldwell Banker AJS-Schmidt

Hascall Steel Company

Manufacturing (616) 647-3380 Mr. Peter Perez-President

Telephone & Mobile Phones (616) 942-7600 Mr. Dean Leja - Vice President

Donks Mexican Joint

Public Relations (616) 299-2677 Ms. Kim Bode - Owner

Extreme Graffix

Signs/Displays (616) 455-0388 Mr. Tim Sterk - Owner

The Chamber News

Maple Hill Golf Course

Golf (616) 538-0290 Mr. Jason Sanchez Marketing (913) 302-3967 Ms. Anna Newman - Account Representative

Printing/Copying (269) 968-2221 Ms. Maria Vresics - Account Manager

834 Design & Marketing

Steel (616) 531-8600 Mr. Dag Hascall - CEO

Media-App Inc dba Chamber2Go

Restaurants/Cafes (616) 883-6036 Ms. Sue Droelema - Owner

EPI Marketing Services

Tool/Die, Tool Repair, Tool Makers (616) 447-8079 Mr. Larry Sailors - Store Manager Credit & Debit Cards/Credit Counseling (616) 820-4370 Ms.Sara Fiorenzo - Sales Representative

Realtors (616) 459-0400 Compact Engineering LLC Engineering (616) 293-0800 Ms. Mary Luther-Eggleston- Residential/ Commercial Sales


Home Healthcare/Hospice (616) 821-8142

Michigan Health Connect

Health/Wellness (616) 588-4707 Mr. George Bosnjak

Multi-Automatic Tool & Supply Co. Tool/Die, Tool Repair, Tool Makers (616) 559-1800 Mr. James Byl - President

Ninja Marketing Solutions

Marketing (616) 608-2371 Mr. Jeff Coil - Chief Marketing Officer

Transportation (616) 717-0127 Mr. Ross Simpson-Owner

Education (616) 974-0671 Mr. Michael Cox - Admissions Specialist Massage Therapy (616) 843-0730


Computers/Technology (616) 204-8274 Mr. Max Lint-President/CEO

West Michigan Barter Company, Inc. TEX Trade Exchange Business Services (616) 844-1567 Mr. David Turner-President

Workbox Industrial Staffing Employment (616) 249-0044 Mr. Mark Silverstein-Manager

All-Star Sports

Cards Apparel & Memorabilia Sports & Recreation (616) 247-1330 Credo Communications LLC Publishers/Writers (616) 363-2686 Mr. Timothy Beals-President

Dwelling Place of Grand Rapids, Inc. Organizations & Non-Profits (616) 454-0928

Edible Arrangements LLC

Food (616) 988-5715 Mr. Jay Purcell-Owner

First American Title Insurance Co.

Insurance (616) 667-9084 Mr. David Klein-Senior Account Executive

Flagstar Bank

Banks & Credit Unions (616) 447-7916 Mr.Jeff Marklevitz-Branch Manager

Flagstar Bank

Banks & Credit Unions (616) 735-4699

February 2013 | Issue Sponsor: Blue Cross Blue Shield Ms.Carmen Villahermosadecox-Branch Manager

Flagstar Bank

Banks & Credit Unions (616) 949-1027 Mr. John Spendow-Branch Manager

FranNet of West Michigan

Business Services (616) 891-1374 Ms. Brigitte Bester-Franchise Placement Specialist

Smart Bottoms, INC Manufacturing (616) 723-0093 Ms.Christy Malone-President

Sysco Food Services of Grand Rapids Grocers (616) 949-3700

Member Seminars, Events & Celebrations February

Ribbon Cutting

18 | Huntington Bank - Cascade Meijer, 11:00am

Thomas W. Buschert, CPA, PLLC


Real Estate Developers (616) 240-4461 www.mysticwoodscommunity. com Mr.Gale Mast-Owner

West Michigan Asset Management LLC

Learn how to communicate with impact through oral presentation skills and body language to create focused, concise, and activating messages that influence others, and project style and presence of today’s leaders. Call Varnum Consulting at 616.336.7058 for details.

HCS IT Consulting

Wonderland Tire Company

GSM Properties, LLC

Accounting (616) 485-2684 Mr. Thomas Buschert-Owner Realtors (616) 550-0845 Mr. Eric Wierenga-Member

Computers/Technology (616) 608-7261 Mr. Geoff Malone-Partner

Automotive (616) 878-0518

IGA Abrasives, LLC

Machine Shops/Machining/Machinery (616) 243-5566 Ms. Carrie Larson McKown-Office Manager Manufacturing Representative (616) 617-0233 Mr.Patrick Morrissey

what professional assistance will be needed, identifying your competition, business plans, what legal entity to incorporate as, marketing research, financing and more. Classes start at 8:30 a.m. and cost $45 for one or two people. Register at


6 | Speak Up & Be Effective™

Communicate with confidence! In this program, you will learn how to think on your feet, project more confidence, manage your nerves, and craft messages that are clear, concise and focused. Call Varnum Consulting at 616.336.7058 for details.

Lake Michigan Credit Union

Banks & Credit Unions (616) 242-9790 Michigan Foam Products Inc. Manufacturing (616) 452-9611 Mr. Brian Anderson-General Manager

8 & 20 | Overview for Planning and Starting Your Own Business – This SCORE workshop covers

what professional assistance will be needed, identifying your competition, business plans, what legal entity to incorporate as, marketing research, financing and more. Classes start at 8:30 a.m. and cost $45 for one or two people. Register at

Oak Crest Health Care Services,Inc.

Assisted Living/Nursing Homes (616) 457-9500

Rebound Sports Massage Therapy

12 | Facilitate Effective Meetings

Massage Therapy (616) 322-8001 Ms. Corey Brown-COO

Reliable Management Systems Inc Janitorial (616) 454-8520 Mr. Jack Kuiper-President

Investigation (616) 466-4274 Mr.Michael Cook-Owner

8 & 20 | Overview for Planning and Starting Your Own Business – This SCORE workshop covers


Kilkenny Sales, LLC

Signature Investigations Group

6 & 7 | Speak Up & Be Effective™ - Advanced

Add the Chamber to your Marketing Mix! Call 616.771.0357

These sessions are conducted in small groups and enrollment is limited. Registrations are accepted as they are received. Facilitate Effective Meetings can also be brought in-house exclusively for members of your organization. Call Varnum Consulting at 616.336.7058 for details.

19 & 20 | Speak Up & Be Effective™ - Advanced

Learn how to communicate with impact through oral presentation skills and body language to create focused, concise, and activating messages that influence others, and project style and presence of today’s leaders. Call Varnum Consulting at 616.336.7058 for details.

February February2013 2013| Issue | IssueSponsor: Sponsor:Blue BlueCross CrossBlue BlueShield Shield

TheThe Chamber News Chamber News13 13


Thank you to the following companies that renewed their memberships in November and December 2012. We are glad to have you and your employees as members! 100+ Years of Membership Irwin Seating Company 60+ Years of Membership Haviland Enterprises, Inc. Purity Cylinder Gases, Inc. Spartan Stores, Inc. Wolverine Coil Spring Co. Model Coverall Service, Inc. Pepsi Beverages Company American Red Cross of West Michigan Behler-Young Company Henry A. Fox Sales Co. 50+ Years of Membership Kent Rubber Supply Co. Morrison Industrial Equipment Co. Columbian Logistics Network Manpower Kent County Region Grand Rapids Foam Technologies 40+ Years of Membership Brann’s Corporate Offices Employee Assistance Center Harvey Cadillac Lexus Eikenhout, Inc. Kent Intermediate School District 30+ Years of Membership STAR Collision CARSTAR Modern Hardware P & F Supply Company, Inc. Riverbend Body Shop Inc. Buiten & Associates, LLC Universal Forest Products, Inc. American Cancer Society Northwest Michigan Office D & D Printing Company Grand Rapids Urban League, Inc. Mary Free Bed Rehabilitation Hospital Catholic Charities West Michigan D.A. Blodgett-St. John’s Home Aquinas College Quick Printing Co., Inc. Smith Haughey Rice & Roegge, PC WZZM 13 Bander Family Dentistry Betz Industries Calvin College Dyer-Ives Foundation Fishbeck, Thompson, Carr & Huber, Inc. Holland Home Corporate Office Micron Manufacturing Co. Network180 Van’s Delivery Service, Inc. Alternative Directions Automatic Door Service Born Preventive Health Care Clinic, P.C. Fuller Supply Company Stifel, Nicolaus & Company, Incorporated. Member SIPC & NYSE The Economic Club of Grand Rapids Excello Machine Co. Inc. The Arc Kent County, Inc. The Rapid 20+ Years of Membership CHASE Etherton Enterprises Inc.


The Chamber News

O’Grady Orthodontics CIG JAN Products Ltd. Fitzgeralds Inc. Grand Rapids Public Museum West Michigan Tag & Label, Inc. Fox Buick/GMC Heather Hills Retirement Village Baker Holtz Mortgage 1, Inc. AIS Container Handling Bravata Management Escape World Travel Kay Pharmacy, Inc. Tannewitz, Inc. BIFMA International Gee Orchards, LLC. Grand Valley State University Malone Management Company/Sylvan Learning Centers Phoenix Floor Care St. Cecilia Music Center Van’s Awards Plus, Division of Freybler & Associates, Inc. YWCA West Central Michigan Economic Development Foundation - Certified Grand Rapids Public Library Hedrick Associates Western Michigan Hearing Service, Inc. Western Michigan University in Grand Rapids Erhardt Construction Grand Rapids Community Foundation Applied Imaging Broadway Grand Rapids Covanta Energy Greemann Capital Indian Trails Camp, Inc. Oppenheimer & Co. Inc. Frey Foundation Literacy Center of West Michigan New Hope Baptist Church Paws With A Cause Michigan Blood Presto Print, Inc. Rehmann TNR Machine, Inc. Action Fabricators C. Philip Doezema, DDS MAGI - Manufacturing Action Group, Inc. Technical Energy Solutions 10+ Years of Membership Apex Spring & Stamping Corporation Horizon Environmental Corporation Van Andel Arena/SMG Calder Investment Advisors Grand Rapids Griffins Patient Advocates for Advanced Cancer Treatments, Inc. (PAACT) Rockford Construction Company, Inc. CCP/Arkema Hull Lift Truck, Inc. Steenland Insurance Agency, Inc. The Gilmore Collection 2/90 Sign Systems, Inc. Beckering Construction Incorporated Masselink Dairy Noto’s Physicians’ Organization of Western Michigan, Inc. Champion Window, Siding, and Patio Room Lawrence Productions Marshall & Wells Company, Inc. Aerotek, Inc.

Michigan Radio 104.1 FM (WVGR) Partners In Action, Inc. Westgate Bowl Benefits Resource Group, LLC Renaissance Church of God in Christ Andrews Hooper Pavlik PLC Grand Valley Auto Parts MorningStar Health Performance Strategies Group Inc. Tre Cugini Restaurant Turner Industries, Inc. United Methodist Community House, Inc. Universal Sign, Inc. WilliamCharles Search Group Christine Wedding & Portrait Design Harbor Rehabilitation Information Systems Intelligence, LLC Camp Roger Hanon McKendry Inc. Thomas S. Fox Diamond Jewelers Central Michigan University Grand Inn and Conference Center Wal-Mart Store 2493 Williams & Works, Inc. AccuServe Corporation Corporate Funding, Inc. DeHoek & Company, PLLC Fixall Electric Motor Service, Inc. Wolverine World Wide, Inc. Craig’s Cruisers Family Fun Center Alternative Pathways, Inc. Comcast Azkoul Productions, Inc. Bethany Christian Services Falcon Printing Council for Educational Travel USA (CETUSA) Granger Group Monsma Landscape & Maintenance, Inc. Life EMS Ambulance Open Systems Technologies 5+ Years of Membership AccessPoint West Michigan ASTI Environmental DeVos Place/SMG Homewatch Caregivers Jackson National Life Insurance Company Carnevale Jones Group LLC Delta Imports (Porsche, Audi, Subaru) Fox Acura Fox Honda Fox Kia/Hyundai Grand Rapids Auto Auction Kinetix Mediterranean Island Cascade Charter Township Core Services Group Fox Ford Mazda Great Lakes Heavy Haul, Inc. LegalShield Nawara Bros. Appliance, TV, Bedding & Hardware Behavioral Resources & Institute for Neuropsycholgical Services (BRAINS) Burnham & Dells Advisors Cherry Street Health Services DWH, llc Express Employment Professionals Issue Media Group - Rapid Growth Media

February 2013 | Issue Sponsor: Blue Cross Blue Shield

NewsFlashes, from page 11 Masonic Temple Association Miller Consultants & Elections, Inc./Election Source Next Phase, Inc. RPM Inc. viastore systems, Inc. Cascade Hills Country Club Cetera Financial Networks Fox Nissan Morgan Stanley Wealth Management Pipp Mobile Storage Systems, Inc. Railside Living Center Top of the List Search Engine Marketing Color House Graphics HL tech solutions LLC Lake Express, LLC - Milwaukee Terminal Performance Partners Consulting, LLC Seoul Garden Grand Haven Grinding Kreis, Enderle, Hudgins & Borsos, P.C. Premier Dental Lab, Inc. Rockford Ambulance Standard Computer Systems, Inc. Surface Blasting Systems, LLC Visiting Angels of West Michigan West Michigan Iron & Metal Hessel-Cheslek Funeral Home Opportunity Concepts LLC Architectural Openings & Access Bessey Tool and Die, Inc. Edgeline Resources LLC Heritage Funeral Service Lakeshore Home Health Care Services, Inc. Pregnancy Resource Center Wealthy Body Shop, Inc. Business Leadership Network of Michigan DPT GL Resources, Inc. Glenn Morris & Associates Grand Rapids Opportunities for Women (GROW) Schafer Chiropractic and Healing Spa Symplicity Communications, Inc. Van Manen Petroleum/Pacific Pride 2+ Years of Membership Adamy Valuation Advisors Arie Nol Auto Center, Inc. Ball Park Floral & Gifts Innovative Practice Concepts, LLC International Student Exchange (ISE) JOHNNYAdvertising Kentwood Cat Clinic Lafleur & Godfrey, Inc Luther Logistic Transportation LLC OnSite Wellness LLC The Wordsmiths, Inc. University of Michigan Business Engagement Center URS Corporation Wiseman LLC/Management Accurate Quality Inspection LLC DP Fox Holdings, LLC/Fox Motors Kids’ Food Basket Mast Thoroughbreds LLC Metal Art Studio Fine Jewelry <engine/> Cheeze Kurls Inc. Michigan Fire Claims Inc. Monroe Bevy Ottawa Kent Pilgrim Manor Retirement Community RHD Tire Verhey Carpets Ambs Call Center Bowen-Groshek Investment Consulting Group Contech Enterprises (US), Inc. Crossroads Banquet & Conference Center Eagle Enterprise of Michigan, Inc. Hickey Combs PLC

Holistic Care Approach Intent Public Relations LLC John Ball Zoological Garden Massey State Farm Insurance Michigan Auto Law Miller Orthodontics Spectrum Net Designs Inc BlueSky Resource Management Camp Fire USA West Michigan Council Compass Insurance Agency Connexsource GLT Packaging Corp. Grandville Roofing Co. Integrated Strategies Inc. L Squared Insurance Agency, LLC Lakeshore Office Furniture Minds in Motion Rattunde Corporation Tolman’s Wholesale Meats C2 Services, Inc. Discovery Financial, LLC E&M Design Solutions Flagstar Bank Great Lakes Waterproofing Co Old World Olive Press Praecipio Incorporated S. Abraham & Sons, Inc Standard Lifters LLC The Lead Company Three Mile Project YETi CGI Chemical Bank Ernst & Young LLP Grand Rapids Association of REALTORS Grand Rapids Label Co. Metcalf & Jonkhoff Funeral Service, Inc. Michigan Coating Products, Inc. Michigan Commercial Space Advisors MLive Media Group - The Grand Rapids Press The Employers’ Association United Way, Heart of West Michigan Lawson Insurance Services, Inc. Consumers Energy Crosby & Henry, Inc. Davenport University One Year of Membership Brandenberg Capital Management Corporation Eagle Claims Management LLC Exceed Consulting LLC First Reformed Church of Grandville Grand Rapids Awnings Harbor Foam, Inc Hidden Creek Apartments ImLaw, PC MarketingHelp! MoDiv The Shops at Monroe and Division Quist Hansen PLLC Rothbury Executive Air Grand Rapids LLC Serendipity Media Taco Boy Welcome Wagon West Michigan Woman Adam Bird, Photographer ArtPrize Bagger Dave’s Eastmark Construction Great Lakes Chemical Lake Forest Apartments Land & Co. Inc. Metron Integrated Health Systems TerraTrike Thrifty of Grand Rapids - Car Sales & Car Rentals Valley Truck Parts West Michigan Community Bank WN Law Wolverine Company Store

Service Express was recently named a National Best and Brightest Company to work for in 2012. Service Express recently hired: Jessie Sprotte, Marketing and Lead Generation Specialist; Sarah Crookston, Graphic Designer; Emily Rosenzweig, Accounting Specialist. Spartan Stores promotes Jerry Jones to Senior Vice President Human Resources. Spectrum Health is the recipient of the 2012 Consumer Choice Award from the National Research Corp. as the most preferred hospital for overall quality and image in two West Michigan markets. Sun Title is expanding with eight new hires in the last six months and an expanded and renovated headquarters on Plainfield Ave NE. Rob Burch joined Supply Chain Solutions as Senior Operations Practice Leader for the company’s iCap Consulting Group. The Bank of Holland announced Betsy Haller has been promoted to Director of Treasury Services. Trivalent Group recently announced partnership with Comcast—one of 24 partners in the U.S. Van Manen Petroleum Group is pleased to welcome Tom Jacobs as a Bulk Fuel and Lubricants Account Representative. Viastore Systems welcomes Marcello Robertson as its new Marketing Manager in charge of new business development. Associated Builders & Contractors of W. MI has awarded Vos Glass with two 2012 Award of Excellence honors for glazing projects at: Calvin College Fine Arts Center (exterior glazing) and Stryker Renovations (interior glazing). Willis Law is pleased to welcome Jeremiah Joseph, Associate; Sarah Mazur, Litigation Case Manager and Andrew Hess, Law Clerk. Wolverine Building Group added Jamerson Ries and Marc Alexa. WOOD TV8 announced the addition of Heather Walker, News Reporter. Woodland Creek Apartments announced several Great Lakes Star Awards: Best Overall Community of 451-plus units, Outstanding Leasing Team of the Year Award, and Outstanding Leasing Consultant of the Year received by employee Tim Boelman.

February 2013 | Issue Sponsor: Blue Cross Blue Shield

The Chamber News



111 Pearl St. NW | Grand Rapids, MI 49503

Chamber Trips Bring Your Voice Directly to Elected Officials at the State and National Level i We will be bringing the voice of West Michigan business to our elected officials—both in Lansing and Washington, D.C.—and we want you to join us. Start by getting on board for our third annual West Michigan Business Day at the Capitol in Lansing on February 12. Once you arrive at the Capitol, you will be able to take part in a Mardi Grás breakfast with Chamber member Truscott Rossman and participate in small group meetings with West Michigan legislators. Our schedule includes meetings with Speaker of the House Bolger, Lt. Governor Brian Calley, MEDC Director Mike Finney, and Chief Justice Robert Young. There will also be opportunities to attend committees and view House and Senate sessions. Follow your state-level trip with the West Michigan D.C. Fly-In on April 2324. We have an opportunity to exercise our unique voice to advocate on a national level for issues and projects that are critical to our region’s success. To help us, we have engaged representation in D.C. and invite you to be part of the national scene as we lobby Congress and the Administration on issues and projects affecting West Michigan business. So, set your itinerary for the West Michigan DC Fly-In April 23-24 and the West Michigan Business Day at the Capitol in Lansing on February 12!

West Michigan D.C. Fly-In

Date | Tuesday & Wednesday, April 23 & 24, 2013 Location | Washington, D.C. Cost | $250/member, $300/future member Visit to register or for more information.

West Michigan Business Day at the Capitol

Date | Tuesday, February 12, 2013 Time | 7:00 a.m. - 4:30 p.m. Location | Lansing, Michigan Cost | Free for Members Please Note | Chartered transportation is limited to the first 100 participants. Visit to register or for more information.

For additional questions and information, contact Joshua Lunger at or 616.771.0336. Sponsorships for these unique advocacy opportunities are also available. Contact Leslee Fritz at or 616.771.0357 to see how you or your company can help shape the policies impacting the business environment!


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