InCharge West TN Medical News
William Preston, MD President & Chairman The Jackson Clinic, PC
Chief Operations Officer Womanâ€™s Clinic, PA
Lisa Piercey, MD
HEALTH CARE 2020
Tina Prescott, RN
Commissioner Tennessee Department of Health
Chief Operating Officer & Chief Nursing Officer West Tennessee Healthcare
INSIDE: The leaders focused on improving rural healthcare in West Tennessee.
Great doctors almost everywhere you look.
Wherever your family lives and plays, weâ€™re proud to be part of the community. In fact, we have nearly 1,000 doctors and providers across the region, including primary care physicians, pediatricians and virtually every type of specialist. So many great choices. So many great reasons weâ€™re trusted.
The Care You Trust, Right Here.
InCharge HEALTHCARE 2020 West TN Medical News
HEALTH CARE 2020
PUBLISHER’S NOTE Publisher Pamela Z. Haskins Editor Pepper Jeter email@example.com Photographer Kristina Only Creative Director Susan Graham Graphic Designers Susan Graham Katy Barrett-Alley West TN Medical News is now privately and locally owned by Ziggy Productions, LLC. P O Box 1842 Memphis, TN 38101- 1842 President: Pamela Z. Haskins Vice President: Patrick Rains www.WestTNMedicalNews.com Twitter @WestTNMedNews
Greetings Readers! What a difference a year makes! That’s a common reflection this time of year. If you think about where you were a year ago and how far you’ve come, most likely you’ll be able to note changes. While some are small and others large – a lot of things can happen in a year. This relates to those leading our healthcare organizations, because people consistently move up or down, or laterally, relocate, retire, etc. So, each year we offer you a snapshot of some of the top healthcare leaders in the western third of Tennessee. As we selected the four people who grace our cover this year, we wanted to have physician and nurse representation. And we wanted someone managing a medical practice. It worked out perfectly, and here are our four honorees: Dr. William Preston is not new to The Jackson Clinic. He’s been a board member for the past 10 years, but last July, he stepped into the role of President and Chairman of that board. A graduate of Vanderbilt Medical School, he’s also a very capable Otolaryngologist and we’re happy to have him on the cover this year. Many of you know Jon Ewing, COO of the Woman’s Clinic. In fact, he’s so into good health that he might have been your fitness coach at one point or another. He’s well known for serving in many leadership positions throughout the Jackson community. We are also glad to honor Jon this year. Dr. Lisa Piercey is an accomplished woman. Not only is she a prominent pediatrician, but she also holds an MBA, has previously been tasked with overseeing five rural hospitals in West Tennessee, been president of the MidSouth Healthcare Executives, and now she is serving as commissioner of the Tennessee Department of Health. Her position on this year’s InCharge cover is well-deserved. If I’ve said it once, I’ve said it 100 times - healthcare just doesn’t work without nurses! One of my favorite things to do in West Tennessee Medical News is to spotlight nurses. Tina Prescott got her start at West Tennessee Healthcare as a registered nurse in the surgical ICU. Somewhere along the way, she got her MBA from Union University and now she serves as the chief operating officer AND the chief nursing officer over the entire system. Glad to have you on the cover this year, Tina, thus making you my chosen nurse for 2020. What a difference a year makes, but what an even bigger difference a decade makes. As we knock on the door of a new decade, we asked our four cover honorees to look both backward and forward. Their responses are in our cover story: 2020 Vision: West Tennessee Healthcare Leaders Reflect on Past Lessons for the Next Decade. It’s full of golden nuggets from these prominent thought leaders.
ON THE COVER William Preston, MD, Jon Ewing, Lisa Piercey, MD Tina Prescott, RN
I hope you will enjoy the cover story and find the directory useful throughout the year. It is our goal to make this an accurate account of the people who are in charge of healthcare in West Tennessee. If you have comments, suggestions or nominations for future issues, please contact me directly at firstname.lastname@example.org. Happy New Year to all of you!
Pamela Z. Haskins Owner, Publisher West Tennessee Medical News
Cover photo by Kristina Only
West TN Medical News 3
InCharge HEALTHCARE 2020
West Tennessee Healthcare Leaders Reflect on Past Lessons for the Next Decade By SUZANNE BOYD If only there was a crystal ball that could show what healthcare changes and improvements would come to West Tennessee in the next decade, administrators, medical personnel, insurance professionals and consumers would know how best to prepare. Since there is no crystal ball, maybe lessons learned over the last ten years can help form a roadmap
Lisa Piercey, MD
4 West TN Medical News
of sorts for the future. And who better to analyze those lessons than four outstanding healthcare leaders from across the region? Each brings not only different perspectives, but also varying opinions on some of the most impactful lessons learned and where things are headed. When deciding what has had the greatest impact on healthcare in West Tennessee and its effect moving forward, there was no
clear answer. Looking at the past ten years as both a physician and a healthcare leader, Lisa Piercey, MD, who now serves as the stateâ€™s Commissioner of Health, cites the opioid addiction epidemic as one of the biggest issues. â€œIt took hitting rock bottom to jolt the system and bring people to the table around this central issue. The legislature regulated prescribing limits, pharmacies are doing their part and mental
William Preston, MD
InCharge HEALTHCARE 2020
Tina Prescott, RN
health has ramped up to meet the demand for addiction treatment. It is a tremendous example of cross section collaboration that is seeing early progress on many fronts,” said Piercey. “The addiction epidemic has brought to the forefront the effects adverse childhood experiences can have on the lifelong mental and physical health of a patient. It has changed the narrative from what is wrong with you, to what happened to you.” Also from a medical perspective, William Preston, MD, President and Chairman of the Board for the Jackson Clinic, PC., says that while many things have had significant impact over the past decade, probably the biggest impact on the Jackson Clinic is the ongoing shift from a system based on fee-for-service to a one based westtnmedicalnews.com
on quality and value. “Every provider in our region will agree that physician reimbursement has been stagnant for the past decade, yet the costs to deliver care have continued to rise every year. That is an unsustainable trend,” said Preston. “Also, the tremendous increase in high-deductible health plans that place more of the first-dollar costs on the patient, slows the revenue cycle significantly. These things are occurring against a backdrop of system changes that mandate increasing data collection, measurable quality metrics, and “value” as demonstrated by lower cost and high patient satisfaction. It is easy to see why medical practices are feeling squeezed.” West Tennessee Healthcare’s Chief Nursing Officer, Tina Prescott,
lists the Affordable Healthcare Act and the lack of Medicaid expansion in Tennessee as having an impact on healthcare services available across the area that will have a lasting effect well into the next decade. “As several healthcare systems in West Tennessee have maneuvered through the changes in this landscape, difficult decisions were made that resulted in changes to access points for healthcare, including the closure of several hospitals in West Tennessee, the effects of which will be far reaching,” she said. “Our healthcare system has made strategic decisions with the closure of certain hospitals, along with the merger and acquisition of others, to improve access to care across the area. Our focus on ensuring appropriate healthcare services are West TN Medical News 5
InCharge HEALTHCARE 2020 available in our rural communities is something we will continue to address in the next decade.” “The shift from volume to value will have the greatest long-term impact. There is clearly very little appetite on the part of patients, employers, and the government to support cost escalation at the rates seen in the past. There is a limited amount of money allocated for health care services, yet the patient population continues to grow. CMS and most commercial payors are insisting the healthcare system pay providers based on the value and outcomes they provide rather than on what they do and charge,” said Preston. “This is a fundamental shift in the way the system has done things for the past 50-60 years. It requires monumental changes in our relationships with patients, the way we are compensated, and how we handle the data generated in the delivery of healthcare services. This is expensive as well as labor and time intensive. It highlights the challenge of delivering the highest quality care to each patient on an individual basis while at the same time managing healthcare needs across an entire population.” “One of the biggest lessons learned that will have benefits in the decade ahead has come from the shift to payment models based on population health. When we look upstream, we find social factors that must be addressed in order to impact the health of a population, and that leads us to collaborate with those outside of healthcare,” said Piercey. “The number one predictor of early mortality is income, but that is beyond the scope of healthcare. It takes a team approach to tackle social issues such as economic disadvantages, transportation, lack of insurance or home life, which all impact a patient’s health and ability to get better.” The advent of the Electronic Medical Record (EMR) or Electronic
6 West TN Medical News
Health Exchange is one of the more significant developments in this decade for Jon Ewing, Chief Operating Officer for the Woman’s Clinic. “The EMR has imparted a co-management approach to the health of a patient that in the past relied on trust in the advice given by physician to the patient. Now, it is a bi-directional decision with training, research and data from the provider to the patient as the patient enters the visit with a vast knowledge from what they have learned on the internet,” he said. “This increase in knowledge on the patient side can help the provider in discerning a diagnosis and treatment plan with a better empathy of patient anxiety, concern and preference.” Rural Healthcare is going to have challenges regardless of the decade. Piercey says all rural areas have issues that are not unique to that area. This can be an impetus to change what is done about rural and underserved populations across the state, especially in terms of how that care is delivered, as long as quality is preserved by how it is implemented. “Given the rural area that we serve, lingering issues will be centered around how we deal with access to healthcare across the region. The access to both primary and specialty care will continue to be vital to the health of our region across the lifespan. Working as a healthcare system with other healthcare providers in the region to ensure access and quality care will continue to be our vison and a critical mission that is worthy of our resources,” said Prescott. “Strategic partnerships, working closer with physicians in the operations of the healthcare system, and the strategic placement of healthcare services will be potential areas of success. Problem areas that we will continue to face will involve maneuvering the difficult financial
landscape to provide services to all patients and access to providers regardless of their ability to pay for their services.” “To give our patients a high degree of satisfaction with our services, we will have to adjust to their preferences for convenience and access while keeping quality high,” said Preston. “All of this means The Clinic will continue to need multiple service options spread across rural West Tennessee to meet patients where they live and work. The era of healthcare being anchored by the large hospital that draws in patients from far and wide to receive all services within its four walls is over.” “The challenge for leaders of tomorrow will be innovative thinking for service delivery and change. It seems that efficiency and quality outcomes measurement are paramount to the success of healthcare organizations within an ever-changing climate of regulated healthcare,” said Ewing. “Adapting to pay for performance models will be the eventual future. While these drivers for quality and low cost are essential in the healthcare delivery models of tomorrow, a compromise of service cannot be one of the innocent victims of these regulatory pushes.” “The government has told us what the future changes are going to be,” said Preston. “In October, the Deputy Director of HHS said ‘we’re going to be able to see a move away from the old modes of inpatient hospitalizations, the most expensive kinds of care, being immediately resorted to by the public. We’re going to see the healthcare sector move away from that and into wider and greater number of sites of care outside of the old-fashioned inpatient hospital system.’ I believe the healthcare sector is moving that way anyway. It already has. It seems that anyone who denies this reality is fooling themselves.”
InCharge HEALTHCARE 2020
A Tim Adams Vice President of Hospital Services West Tennessee Healthcare 620 Skyline Dr Jackson, TN 38301 731-541-5000
Adams serves as Vice President of Hospital Services at West Tennessee Healthcare. He joined West Tennessee Healthcare in 1987 as a Safety Engineer with the Safety Department. Throughout his time with the health system, he has held various leadership positions including, Director of Safety, Security and Telecommunications; Director of Outpatient Services; Executive Director of West Tennessee Neurosciences and Spine and West Tennessee Rehabilitation Center. Adams has a BS in Chemistry from Lambuth University and an MBA in Business Management from Memphis State.
Mark H. Allen Chief Executive Officer The Jackson Clinic, P.A. 828 N. Parkway Jackson, TN 38305 731-422-0285 jacksonclinic.com
Allen joined The Jackson Clinic in 2005 and was named the Chief Operating Officer in 2012. The Jackson Clinic has over 125 physicians practicing in 30 specialties and subspecialties. He is responsible for the operations of the clinic’s 12 locations across 4 counties and more than 500 employees. He is an active member of the American Medical Group Associations CEO Leadership Council as well as a member of the Medical Group Management Association.
SEEING ALL THE DETAILS doesn’t always require a microscope. As a mutual malpractice insurance company, SVMIC has developed a fast and easy alternative for accessing policy information online. This new web-based tool was designed to match the responsive service that our policyholders already experience with us over the phone.
Chip Anderson Chief Financial Officer/ Practice Administrator West Tennessee Bone & Joint Clinic, PC 1004 Cornerstone Drive Paris, TN 38242 731-644-0474
Anderson has served as the practice administrator for the West Tennessee Bone and Joint Clinic - Paris office for 15 years. The first 12 years of his tenure with Bone & Joint Specialists prior to their merger with WTBJC in 2014. He received his Bachelor of Arts degree majoring in Management and Marketing at David Lipscomb University. Anderson is an alumnus of the University of Tennessee’s Weststar Leadership Program and a member of
See our new policy management platform
West TN Medical News 7
InCharge HEALTHCARE 2020 the American Association of Orthopedic Executives. He has also served in various capacities, including President of the Paris Henry County Chamber of Commerce.
Neely Ashby Chief Nursing Officer Henry County Medical Center 301 Tyson Avenue Paris, TN 38242 731-644-8257 hcmc-tn.org
Ashby began her career at HCMC as a nurse in 1996. She later joined the VA, but then returned home to Kentucky Lake Surgery Center. After HCMC’s purchase of the Surgery Center, Ashby led many health initiatives in our organization. She has served as Director of both the Surgery Center and Hospital Surgery. She has created, managed, or been involved with the areas of Pre-Admission Testing, Same Day Surgery, Nursing Leadership, and the Orthopedics Center of Excellence. Ashby is an RN and has a Masters in Nursing Leadership from Western Governor’s University.
Candie Atherton Executive Assistant/HR Manager West Tennessee Bone & Joint Clinic 24 Physicians Drive Jackson, TN 38305 731-410-2308
Atherton joined West Tennessee Bone & Joint Clinic 2011 and currently serves as Executive Assistant and HR Manager for West Tennessee Bone & Joint Clinic and Physicians Surgery Center. Atherton received her Bachelor of Science in Organizational Leadership – Health Management from Union University. She served as President of the local West TN MGMA chapter in 2016 and remains an active member of the local, State and National MGMA Associations.
B Scott Barber Administrator West Tennessee Healthcare - Camden General Hospital 175 Hospital Drive Camden, TN 38320 731-593-6300
Barber became the administrator of Camden General Hospital in November, 2016. He earned both his Bachelor of Science in Science and Organizational Management and his Master in Business Administration from Bethel University. He comes to
8 West TN Medical News
Camden General Hospital from Decatur County General Hospital where he served as the CEO. Barber also worked for AirEvac Lifeteam for fifteen years where he started as a Flight Paramedic and promoted to various positions with his last position in base development.
Donna Barfield Chief Nursing Officer West Tennessee Healthcare -Volunteer Hospital 161 Mt. Pelia Road Martin, TN 38237 731-588-3201
Barfield was appointed Chief Nursing Officer of Volunteer Hospital in December, 1996. She received her Associate of Arts degree in Nursing from the University of Tennessee at Martin, Bachelor of Science in Nursing from Memphis State University, and Master of Science Degree from Murray State University. Barfield has 36 years of experience in healthcare.
Jeff Blankenship, CPA Chief Financial Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
Blankenship joined West Tennessee Healthcare in 1996 and has a BSBA from Union University and an MBA from the University of Memphis. Before assuming duties as Chief Financial Officer, his previous positions included Internal Auditor and Controller. Blankenship oversees West Tennessee Healthcare’s Revenue Strategies, Finance Accounting, Reimbursement, Managed Care, Internal Audit, Patient Financial Services, Employer Services, Health Partners, Materials Management and Strategic Development.
Darrell Blaylock Chief Executive Officer West Tennessee Healthcare -Volunteer Hospital 161 Mt. Pelia Road Martin, TN 38237 731-588-3201
Blaylock was named CEO of Volunteer Hospital in February of 2013. He previously served as CEO of McKenzie Regional Hospital from 2008 to 2013. Blaylock’s career in healthcare management spans nearly thirty years and includes hospital management in Florida, Illinois, Mississippi and Pennsylvania. Blaylock has a master’s
degree in public administration from the University of Mississippi, a master’s degree in health science from Mississippi College and a bachelor’s degree from Delta State University.
Barry “Skipper” Bondurant Chief Executive Officer and Administrator Baptist Memorial Hospital-Union City 1201 Bishop St. Union City, TN 38261 731-884-8601 skipper.bondurant@ bmhcc.org
Bondurant joined Baptist Memorial Hospital-Union City as administrator and CEO in 2012. Bondurant earned a bachelor’s degree in education from the University of Tennessee at Martin, a master’s degree in exercise and sports medicine from the University of Memphis and another master’s degree in business administration from Union University. He previously served as administrator and CEO of Baptist Memorial Hospital-Tipton and assistant administrator at Baptist Memorial Hospital-Union City.
Susan Breeden Chief Executive Officer and Administrator Baptist Memorial Hospital-Huntingdon 631 R.B. Wilson Drive Huntingdon, TN 38344 731-986-7280 susan.breeden@ bmhcc.org
Breeden is administrator and CEO of Baptist Memorial Hospital-Huntingdon. She earned a bachelor’s degree from the University of Tennessee at Martin and began her career with Baptist in 1988 as business office director at Baptist Huntingdon. After a brief absence, Breeden returned in 1993 as administrative assistant and chief financial officer. Breeden was named associate administrator of the hospital in 1996 and was promoted to her current position the following year.
Lori Brown Chief Nursing Officer Baptist Memorial Hospital-Union City 1201 Bishop St. Union City, TN 38261 731-884-8621
Prior to being named CNO at Baptist Union City in 2011, Brown was the chief quality officer for Volunteer Community Hospital in Martin, Tennessee. She received her master’s degree in health administration from Kennedy-Western University in California.
InCharge HEALTHCARE 2020
C Wendie Carlson Chief Human Resources Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
Carlson joined West Tennessee Healthcare in 2012 with more than 20 years of progressive Human Resource leadership experience. She is the former Director of Human Resources Strategic Services at Baylor Health Care System and former Director of Human Resources at Baylor University Medical Center. Carlson has an MBA from the University of Dallas, and a BBA from the University of Texas at Arlington. She oversees Human Resources and Employee Health Services.
Lisa Casteel Chief Executive Officer Henry County Medical Center 301 Tyson Avenue Paris, TN, 38242 731-644-8478
began her career as a registered nurse and progressed into leadership positions of increasing responsibility and ultimately executive leadership at hospitals in West Virginia, Florida, Kentucky and Tennessee. The delivery of compassionate and high quality patient care has remained her primary focus throughout her career. She received a master of business administration from Colorado Technical University, a bachelor’s degree in management and human resources from Trevecca Nazarene University in Nashville, and an associate’s degree in Applied Science of Nursing from the University of Kentucky-Hopkinsville Community College.
D Charles Dyer Chief Business Development Officer Henry County Medical Center 301 Tyson Avenue Paris, TN 38242 731-644-8257 hcmc-tn.org
Dyer joined Henry County Medical Center in October 2003 as Director of Pharmacy services. He has a Doctor of Pharmacy
Casteel joined Henry County Medical Center in 2005 and has a BBA with a Major in Accounting from the University of Memphis and an MBA with a concentration in Health Administration from Bethel University. She is also a Certified Public Accountant. Before joining Henry County Medical Center, she held the position of Controller and Compliance Officer for Gateway Medical Center in Clarksville, Tennessee and before that as Auditor for both KPMG in Nashville and Shreveport, LA, and Deloitte & Touche in Memphis. Casteel is an C active board member of both the Tennessee Hospital Association and the Hospital M Alliance of Tennessee. She is an alumni of the West Star Leadership Program, an Y active member with Paris-Lakeway Kiwanis, CM serves on various Tennessee Hospital Association committees, and a supporter MY of St. Jude Children’s Hospital in hopes forCY a cure to childhood cancer.
degree Samford University in Birmingham, Alabama. Dyer expanded the pharmacy into both the retail market and long term care market for increased business and patient satisfaction. In 2018, he was promoted to the position of Chief Business Development Officer looking to expand current and future hospital business plans. He provides oversight of the following areas within the organization Pharmacy, Rehab Services, Durable Medical Equipment, Home Health, Hospice and Wound Care/HBO.
E Jon R. Ewing, MBA Chief Operations Officer Woman’s Clinic, P.A. 244 Coatsland Dr. Jackson, TN 38101 731-422-2292 womansclinicpa.com
Ewing serves as Chief Operating Officer at the Woman’s Clinic for over 12 years. Ewing has served on many boards and had numerous leadership roles in the Jackson community. He is proud to be the leader of the Woman’s Clinic who has established a unique niche for women’s health in the community. He encourages the providers and staff to provide a level
The Leading-Edge Cancer Care You Trust, Right Here
Reba Celsor Chief Executive Officer West Tennessee Healthcare – Dyersburg Hospital 400 E Tickle Street Dyersburg, TN 38024 731-285-2410
Celsor joined Dyersburg Hospital in early 2015, bringing more than 30 years of healthcare experience to the role. Celsor
ALICE AND CARL
KIRKLAND CANCER CENTER
a service of Jackson-Madison County General Hospital
West TN Medical News 9
InCharge HEALTHCARE 2020 of unmatched service and truly live out the clinic motto of “One Woman at a Time.”
F Teresa Freeman Vice President/Chief Nursing Officer West Tennessee Healthcare – Jackson Madison County General Hospital 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
Teresa is Vice President, CNO & CNIO for West TN Healthcare. Her background includes Intensive Care, Accounting and Informatics. She has a MBA from Union University, an Executive MSN from University of Memphis and is Board Certified Nurse Executive-Advanced. Teresa has spoken on “Medication Barcode Scanning”, “CPOE Implementation”, “Decreasing Nursing Workload in the EMR” and “A Discharge Advocate Program”.
Jeff Frieling Vice President/Chief Information Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
Frieling joined West Tennessee Healthcare in 1989 and has held positions within the system including Administrative Director of West Tennessee Cancer Center, Administrator of Humboldt General Hospital and Director of Applications in Information Systems. He has degrees in Radiation Therapy, Operations Management, Business Management, a certificate in Healthcare Administration and is a Fellow in the American College of Healthcare Executives. He oversees Information Systems, IT Security, HIM, Bio-Med and the Laboratory Services.
10 West TN Medical News
G Amy Garner Vice President/ Chief Compliance & Communications Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
Garner joined West Tennessee Healthcare in 1998. Previous positions with the system include Controller of Camden General Hospital, Controller of Milan General Hospital and Administrator of Camden General Hospital. She has a BSBA in Accounting, an MBA from Union University, and Executive Juris Doctor from Concord University School of Law. She has a Certification in Health Care Compliance and is a Fellow of the Health Ethics Trust. Garner oversees Compliance, Privacy, IRB, Safety Engineering and Accreditation and Licensure, and Communications.
Dale Guffey Chief Financial Officer Henry County Medical Center 301 Tyson Avenue Paris, TN 38242 731-644-8931 email@example.com
Guffey joined Henry County Medical Center in 2017 as the Chief Financial Officer, coming from Glasgow, KY, where he served as a Chief Financial Officer for TJ Samson Regional Health. Guffey has served as CFO at several hospitals and health systems including Quorum Health Resources, Health Management Associates, and HCA. Guffey received his Bachelor of Accounting Degree from Orlando College and his Bachelor of Business Administration in Management from Andrews University. Guffey participates in Strategic Planning, Physician Alignment, and Physician Practice Management Strategies. He has direct oversight of areas in Revenue Strategies and Revenue Cycle Management; Logistics and Materials Management; Health Information Management, and Technology Development; Accounting and Financial Reporting; and the Hospitalist Program. Guffey is a member of the Paris Rotary Club
H Joseph R. Hames, MD Dean/Vice President College of Health Sciences Bethel University 325 Cherry Avenue McKenzie, TN 38201 731-352 6381 firstname.lastname@example.org
Dr. Hames, is a Diplomate of the American Board of Family Medicine. He was named as Dean of the College of Health Sciences at Bethel University in 2010 and Vice President of the College of Health Sciences in 2014. He has academic and administrative oversight of the undergraduate Athletic Training and BSN programs as well as the graduate Physician Assistant program. He is an Associate Professor of Medicine and teaches Pharmacology to the Physician Assistant students. He continues to practice Emergency Medicine at several hospitals in west Tennessee. He currently serves on the Accreditation Review Commission on Education for the Physician Assistant, Inc.
Kelly Harden, DNSc, APRN, FNP-BC, FAANP Dean and Professor Union University School of Nursing 1050 Union University Dr. Jackson, TN 38305 731-661-5946 Harden is dean of Union University’s School of Nursing, which has graduate and undergraduate degree programs in Jackson, Germantown and Hendersonville, Tennessee. She came to Union in 2006 and still maintains active clinical practice one day per week in a Nurse Practitioner owned rural clinic. A Fellow of the American Association of Nurse Practitioners, Dr. Harden also is involved in professional and civic organizations on many levels. She is an active member of the Tennessee Nurse Association, serving as District Vice President in 2002; a member of the American Alliance of Nurse Practitioners, Sigma Theta Tau, and has served two terms as president of the West Tennessee Nurse Practitioner Alliance. She was chosen to receive a scholarship from the Beta Theta at Large Chapter of Sigma Theta Tau in 2005. Dr. Harden is a graduate of the Dyer County Leadership program and a member of Mensa International.
InCharge HEALTHCARE 2020 Parker Harris, MHA 2020 President MidSouth Healthcare Executive (ACHE) Chief Executive Officer / Administrator Baptist Memorial Hospital- Tipton/Baptist Cancer Center 1995 Hwy 51 South Covington, TN 38019 901-475-5500 parker.harris@ bmhcc.org
Harris will be the 2020 President of the MidSouth Healthcare Executives which is the West Tennessee chapter of the American College of Healthcare Executives. He also serves as the CEO and administrator of the Baptist hospital in Covington, Tennessee. In addition to the hospital, Harris oversees oncology operations in the West Tennessee, and Memphis metro markets. Harris graduated from the University of Memphis’s Masters of Healthcare Administration program in 2016.
General and Healthcare Laws, Rules and Regulations, Risk Management, Insurance Claims, Certain Safety Issues and PreLitigation Matters.
Rick Johnson, MBA, BSN, RN, CRRN, CCM Chief Executive Officer West Tennessee Healthcare Rehabilitation Hospital Cane Creek A Partnership with Encompass Health 180 Mount Pelia Road Martin, TN 38237 731-261-1230
Leigh Ann Hughes Chief Financial Officer Hardin Medical Center 935 Wayne Road Savannah, TN 38372 731-926-8000 www.HardinMedical Center.org
Hughes is Chief Financial Officer at Hardin Medical Center (HMC). Hughes began her career at HMC as the controller and supervisor of the accounting department. She graduated with honors in 2004 with a Bachelor of Science in Business Administration from the University of Tennessee at Martin (UTM), then magna cum laude with her Master of Accountancy in 2005 also from UTM. Additionally Hughes holds an Associate of Science in Accounting from Jackson State Community College and in 2008 earned her certified public accountant (CPA) license.
Johnson joined HealthSouth Cane Creek Rehabilitation Hospital in August 2016 as Chief Executive Officer and brings over 30 years of diverse healthcare experience, eight of those years being with the HealthSouth Corporation (Encompass Health). His healthcare experience includes case management, quality and risk management and nursing administration. He received his Master of Business Administration with a
Pam Henson Executive Director Pathways of Tennessee, Inc. 238 Summar Drive Jackson, TN 38301 731-541-8270 email@example.com
Henson is a licensed professional counselor with a Bachelor’s Degree in Psychology from the University of Tennessee at Martin and a Master’s Degree in Clinical Psychology from Murray State University. Having been in the mental health field since 1986, she is responsible for 8 Outpatient Mental Health Centers, an Inpatient Mental Health and Substance Abuse Unit, a Crisis Stabilization Unit, a Mobile Crisis Team and a Walk-In Triage Center. Pathways has approximately 240 total employees. They provide over 10,000 units of service each month.
Currie Higgs Vice President/Chief General Counsel West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
Higgs joined the West Tennessee Healthcare system in 2000 as Assistant General Counsel and became General Counsel in 2003. She has a BA from Northwestern University, JD-College of William and Mary, Marshall Wythe School of Law. She oversees Legal, Contract Development, Review and Management, Litigation Management,
Is the missing
your office? • Former systems admin for UTHSC
• Microsoft Certified
• Over 17 years experience
• Networking services
• US Navy Network Security
• Security Specialist
Let us help you keep your information safe!
John Pantall, Microsoft Certified
West TN Medical News 11
InCharge HEALTHCARE 2020 concentration in healthcare administration and his Bachelor of Science in Nursing from King University in Bristol, Tennessee and an Associate Degree in Nursing from Virginia Highlands Community College in Abingdon, Virginia.
Karen “Kay” Jordan, CPA, FACMPE Chief Financial Officer Sports, Orthopedics & Spine 569 Skyline Dr. Jackson, TN 38301 731-427-7888 sportsorthospine.com
Jordan is the CFO of Sports, Orthopedics & Spine with locations in Jackson, Dyersburg and Martin, Tenn. She is a graduate of the University of Memphis, Memphis, TN with a BBA in Accounting and an MBA in medical group management from the University of St. Thomas, Minneapolis, MN. She is a certified public accountant and a Fellow in the American College of Medical Practice Executives and has previously served as adjunct faculty for Eastern Kentucky University in Richmond, Kentucky. Jordan has held numerous leadership roles in the Medical Group Management Association and the American Academy of Orthopedic Executives.
K Adam Kelley Comptroller West Tennessee Bone & Joint Clinic 24 Physicians Drive Jackson, TN 38305 731-410-2306 firstname.lastname@example.org
Kelley joined West TN Bone & Joint Clinic in 2007 as Marketing Coordinator. He has served as the Comptroller for the last three years at the clinic. Kelley graduated from Freed Hardeman University in 2002 with a BS in Finance.
Darrell King Vice President West Tennessee Medical Group West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
King joined West Tennessee Healthcare in December 2015 as Vice President of West Tennessee Medical Group. In addition, Darrell oversees Sports Plus Rehab Centers, Kirkland Cancer Center, Wound Care, and the Infusion Clinic. He has over 25 years of
12 West TN Medical News
experience in managing large multi-specialty practices. Before joining West Tennessee Healthcare, King served as Chief Executive Officer of NEA Baptist Clinic in Jonesboro, Arkansas. Throughout his career, Darrell has been active in leadership and community organizations across Arkansas and Tennessee. He is a Jackson native, and has a BA from the University of Tennessee and a MBA from Union University.
Ruby Kirby Administrator West Tennessee Healthcare - Bolivar General Hospital 650 Nuckolls Road Bolivar, TN 38008 731-659-0218 www.wth.org
Kirby has been Administrator of Bolivar General Hospital since January, 2002. She began her healthcare career at West Tennessee Healthcare in 1979 and previously served as Director of General Surgery and SICU at Jackson-Madison County General Hospital and Director of Patient Care at Bolivar General Hospital. Kirby has served on the board of the Tennessee Technology Center (Whiteville), Hardeman County Health Council, and received a 2012 Sterling Award in recognition of the Top 20 Most Influential Women of West Tennessee.
Donna W. Klutts, RHIT, CMPE Chief Executive Officer West Tennessee Bone & Joint Clinic, PC 24 Physicians Drive Jackson, TN 38305 731-410-2318 Interim Administrator Physicians Surgery Center 207 Stonebridge Blvd Jackson, TN 38305 731-661-6340 Klutts has been in her current position for the past sixteen years. Prior to this role, she worked for Alabama Health Services in Birmingham, AL. WTBJ Clinic has 20 providers including Board Certified Orthopaedic Surgeons, Fellowships in Interventional Pain Specialists, Trauma, Sports Medicine, Spine, Shoulder, Elbow and Hand. The clinic has Physical and Occupational Therapists, including Hand Specialty Occupational Therapists. The clinic host services such as durable medical equipment, MRI, and Ambulatory Surgery Center. She oversees the fiscal and organizational management as well as the recruitment, technology and strategic planning of the multiple offices in Jackson, Paris, Dyersburg, Bolivar, Brownsville, Lexington, Parsons, Trenton, Union City, and Ripley. She also is the Administrative Director/CEO of Physicians
Surgery Center. She was awarded the 2013 Healthcare Administrator of the Year by State Volunteer Mutual Insurance Company and the Tennessee Medical Group Management Association. Klutts is a Certified Medical Practice Executive by the American College of Medical Practice Executives and has served in various leadership and volunteer roles for healthcare organizations across West Tennessee.
L Dana Lawrence Chief Financial Officer West Tennessee Healthcare -Volunteer Hospital 161 Mt. Pelia Road Martin, TN 38237 731-588-3201 www.wth.org
Lawrence joined Volunteer Hospital in 2015 after serving as chief financial officer for Parkway Regional Hospital in Fulton, Kentucky, for 12 years. She holds a bachelor of science in business administration from the University of Tennessee at Martin. Lawrence is responsible for the overall financial operations of the facility including accounting, budgeting, audits, tax and other financial planning activities within the organization.
Nicholas P. Lewis Administrator/ Chief Executive Officer Hardin Medical Center 935 Wayne Road Savannah, TN 38372 731-926-8000
Lewis has been the administrator and CEO at Hardin Medical Center since early 2013. He holds a bachelor’s degree in Business Administration from the University of North Carolina and a master’s degree in Healthcare Administration from Ohio State University. Prior to coming to Hardin Medical Center, Nick was the chief operating officer of Lourdes Hospital in Paducah, Kentucky. He has been involved with patient experience and quality, patient safety, strategic planning, revenue growth, revenue cycle, physician recruitment, and capital construction throughout his career. More recently Lewis was awarded the 2016 Tennessee Hospital Association’s Small or Rural Hospital Leadership Award and was elected to serve as the vice-chairman of the Constituency Section Executive Committee. He serves on the Tennessee Hospital Association Board representing rural hospitals. In addition, Nick has served as the chairman of the Hospital Alliance of Tennessee and continues to serve on the board. He is a member of both the
InCharge HEALTHCARE 2020 American College of Healthcare Executives and the Healthcare Financial Management Association. He was also a Governor’s Appointee for the Governor’s Task Force on TennCare for the State of Tennessee and a past vice-president of the Tennessee Hospital Association Solutions Group.
Candy Long Chief Financial Officer Baptist Memorial Hospital-Union City 1201 Bishop St. Union City, TN 38261 731-884-8601 Long served as controller at BMH-UC from 2003 until July of 2018 when she became Chief Executive Officer. She holds a Master of Accountancy from the University of Tennessee at Martin.
M Christie Manasco, PhD, RN Assistant Dean of Nursing Lambuth Nursing Program Clinical Professor University of Memphis – Lambuth 705 Lambuth Blvd Jackson, TN 38301 731-425-1969 Dr. Manasco is assistant dean of the Loewenberg College of Nursing for the University of Memphis – Lambuth which offers the traditional undergraduate BSN program, a nationally ranked online RN-BSN program, and FNP program in Jackson, TN. Dr. Manasco came to U of M – Lambuth in 2012 and became assistant dean of the program in 2017 after serving as program director since 2014. She is also a registered nurse on the oncology/hospice/ palliative care unit at Jackson-Madison County General Hospital and serves as a consultant for an internationally recognized simulation-learning company. Dr. Manasco is a member of the Tennessee Nurses Association (TNA), American Nurses Association, International Nursing Association for Clinical Simulation and Learning, and Sigma Theta Tau International. She serves at Treasurer for TNA District 6. She holds a PhD in nursing education and administration from William Carey University. Her area of research is pre-briefing with simulation experiences.
At The Jackson Clinic Our Mission is to: Improve the Health of Our Communities while focusing on individual patient needs and outcomes
Lower the Cost of Healthcare
Enhance Patient Experience Support Our Providers
so they can focus on what is most important... our patients
West TN Medical News 13
InCharge HEALTHCARE 2020 Billie McKee, MBA MHA RT(R) (T) CRA Chief Human Resources Officer Henry County Medical Center 301 Tyson Avenue Paris, TN 38242 731-644-8471
McKee joined Henry County Medical Center in 2004 as the Director of Imaging is a Certified Radiology Administrator (CRA). She has a Bachelor of Professional Studies from the University of Memphis, a Masters in Health Administration and MBA from University of St. Francis in Joliet, Illinois. McKee has recently been promoted to Chief Human Resources Officer. She participates in Strategic Planning and Employment Development. She has direct oversight of areas in human resources; employee engagement, employee relations; risk management; customer services and patient relations; Imaging and Diagnostic Center Services.
Lisa Meyers 2020 President, West TN MGMA Owner, Nextaff Healthcare Staffing 36 Sandstone Circle Suite A Jackson, TN 38305 email@example.com
With 18 years in the management field and 8 of those years working in the employment staffing industry, Lisa saw a need in the administrative & healthcare industry for business support services and workforce in the West TN region. Lisa learned that the employment industry was where she was supposed to be. With a strong desire for helping businesses succeed with strategic talent management & entrepreneurial spirit to go out and create something on her own, she opened the doors of NEXTAFF Jackson, TN. Lisa’s prior experience in customer service, recruiting, sales and upper-level management gave her a foundation for fulfilling business needs and establishing relationships for future business growth. A passion for improving business operations in her community drives Lisa’s involvement in various community programs. She currently holds positions with area nonprofits including American Heart Association, Lexington Civic League, Relay for Life-American
Cancer Society along with volunteering for her church, First Baptist Church Lexington Lisa holds a bachelor’s degree in Business Administrative/Management from Murray State University in Murray, KY.
P Lisa Peterson Director of Marketing Hardin Medical Center 935 Wayne Road Savannah, TN 38372 731-926-8299 www.HardinMedical Center.org
Peterson is responsible for planning, development and implementation of marketing strategies, marketing communications, and public relations activities, both external and internal. She graduated summa cum laude from Union University in Jackson, TN. with a Bachelor of Science in Business Administration in Organizational Leadership and is pursuing a Master of Business Administration. Peterson has over 20 years of marketing and public relations experience.
Help us build on our understanding of advancing relapsing multiple sclerosis Join this clinical study to research a medication under investigation for people with advancing relapsing multiple sclerosis The EXCHANGE Study is looking at a medication under investigation for people with advancing relapsing multiple sclerosis (RMS). The medication under investigation for this study has been approved for use in the United States. You, or someone you care for, may be able to take part if you/they: • are a man or woman, 18–65 years of age • have advancing RMS (where symptoms are getting worse over time) • have been continuously treated with an MS medication (eg, beta-interferons, glatiramer acetate, fingolimod, dimethyl fumarate, or teriflunomide) for at least 3 months. The EXCHANGE Study will involve 6 study visits over a period of up to 6 months. If you are interested in learning more, please contact:
NEUROLOGY CLINIC, P.C.
901.507.3535 | RESEARCH@NEUROCLINIC.ORG
14 West TN Medical News
InCharge HEALTHCARE 2020 Lisa Piercey, MD, MBA, FAAP Commissioner Tennessee Department of Health 710 James Robertson Parkway 5th Floor, Andrew Johnson Tower Nashville, TN 37243 615-741-9409 www.tn.gov/health
Dr. Piercey is a West Tennessee native who serves as commissioner for the Tennessee Department of Health. Preceding her public service, Piercey spent a decade in health systems operations, most recently as executive vice president of West Tennessee Healthcare, a public, not-for-profit health system with more than 7,000 employees servicing 22 counties. Her responsibilities included oversight of five rural acute care hospitals, two inpatient rehabilitation hospitals, a behavioral health hospital and eight community mental health centers and the system’s population health initiatives. Piercey is certified by the American Board of Pediatrics in both General Pediatrics and in the specialty field of Child Abuse Pediatrics. She has remained active in evaluating children for suspected abuse and neglect and serves in a volunteer capacity as medical director for the Madison County Child Advocacy Center and a faculty member at Vanderbilt University School of Medicine. Piercey is a Fellow of the American College of Healthcare Executives, where she has been president of the Mid-South Healthcare Executives chapter as well as the national chairman of the Management Series Editorial Board. She received her Bachelor of Science in Chemistry from Lipscomb University, her medical degree and pediatrics residency training from East Tennessee State University Quillen College of Medicine and her Master of Business Administration from Bethel University.
Tina Prescott, BSN, RN, MBA, NEA-BC Chief Operating Officer/ Chief Nursing Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
Prescott is originally from Middleton, Tennessee and came to West Tennessee Healthcare in 1996 as a Registered Nurse in the Surgical Intensive Care Unit. Since then, she has held the position of Clinical Manager and Director of SICU and Administrator of Camden General Hospital. In 2007, she was named the Vice President/Chief Nursing Officer of Jackson-Madison County General Hospital. Prescott is a graduate
of Union University in Jackson where she received her BSN and MBA. She is board certified as an Advanced Nurse Executive with the American Nurses Credentialing Center, a member of the American Nurses Association and American Association of Critical Care Nurses.
William Preston, MD President/ Board Chairman The Jackson Clinic, P.C. 828 N. Parkway Jackson, TN 38305 731-422-0285 jacksonclinic.com
After 10 years of serving on the Board of Directors of The Jackson Clinic, PC, Dr. Preston stepped into the role of President and Chairman on July 1, 2019. Dr. Preston is a native of Booneville, Mississippi. He received his undergraduate degree in biology and his medical degree from Vanderbilt University, graduating in 1998. He did his residency at Georgetown University Medical Center in Washington, DC, after which he joined the staff of The Jackson Clinic in 2003.
Sandra Ray Administrator Henry County Healthcare Center & Plumley Rehabilitation 239 Hospital Circle Paris, TN 38242 731-642-5700 firstname.lastname@example.org
Ray came to Henry County Healthcare Center in 1998 from Arkansas. She earned a Master’s in Operations Management from the University of Arkansas and has worked in healthcare management for 34 years. She is an active member of the Tennessee Health Care Association and her facility has won several awards of Excellence from the American Health Care Association.
Pam Ridley Chief Information Officer Henry County Medical Center 301 Tyson Avenue Paris, TN 38242 731-644-8257 Ridley joined Henry County Medical Center in 1985 as a Computer Operator in the Data Processing Department. She was later promoted to the
G. Coble Caperton Licensed Tennessee Attorney
37 years of experience
Practicing in the following areas: • Business and Commercial Law • Family Law • Personal Injury • Contracts Rule 31 General Civil/Family Mediator
West TN Medical News 15
InCharge HEALTHCARE 2020 Director of Information Systems in 1988. In this role, Ridley has had oversight of all computer hardware, software, system implementations/upgrades and the advancement of technology usage at HCMC. Under her leadership, the IS department has been recognized nationally for the last 3 years as “The Best Hospital IT Department – Small Division” by Healthcare IT News, a national healthcare magazine. Recently promoted to Chief Information Officer, Ridley now has responsibility for Telecommunications and Corporate Compliance. Pam graduated from the University of Tennessee at Martin with a Bachelor of Science degree in Management Information Systems.
James Ross, AEMT, BSN, MSHA President and Chief Executive Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
Ross is the President and Chief Executive Officer of West Tennessee Healthcare since May 2017. Throughout his 32 year career with the health system, he has held various positions including, Emergency Medical Technician, Surgical Intensive Care Registered Nurse, Critical Care Coordinator, Cardiac Services Manager, Director of CCU, Administrator of the West Tennessee Surgery Center, Executive Director of Physician Services, Director of Case Management/Social Services as well as Vice President of Hospital Services. In 2009, he was named Chief Operating Officer for Jackson-Madison County General Hospital and in April 2016 the Board of Trustees named him the Interim President and Chief Executive Officer for the organization. Ross is active with many professional organizations including, the Tennessee Hospital Association, Tennessee Organization of Nurse Executives (TONE), American Nurses Association (ANA), American College of Healthcare Executives (ACHE) and Leadership Jackson Alumni Association. In 2016 he was recognized as Humanitarian of the Year by the American Red Cross.
Diane L. Rushing Director West Tennessee Pediatrics Le Bonheur Children’s Outpatient Center 1535 Vann Drive Jackson, TN 38305 731-984-9949 diane.rushing@ lebonheur.org
Rushing joined Le Bonheur Children’s Hospital in July 1999 as a Physician Re-
16 West TN Medical News
cruiter and brings over 30 years of diverse healthcare experience. Her healthcare experience includes physician recruiting, physician services, provider relations, continuing medical education and business and strategy planning. She is now Director of West Tennessee Pediatrics and oversees the services at the Le Bonheur Children’s Outpatient Center in Jackson. She received her Bachelor of Science Degree from Union University. She serves on local Boards of Directors of the Boys and Girls Club, The SafeKids Coalition of West Tennessee, the Carl Perkins Center for the Prevention of Child Abuse and The STAR Center. She is a member of the Jackson Civitan Club.
S Whitney Saylor Administrator Jackson Urological Associates, PC 28 Medical Center Drive Jackson, TN 38301 731.427.9971
Saylor joined Jackson Urological Associates, P.C. in May of 2019 and proudly serves as Administrator of the practice. She holds a Bachelors in Healthcare Administration from University of Memphis and Masters of Business Administration from Freed Hardeman University. Saylor is an active member of MGMA. JUA has two office locations in Jackson as well as satellite locations in Dyersburg, Lexington, Savannah, and Union City. Saylor is a firm believer in servant leadership and helping to lead staff in a manner that reflects that attribute to patients and the community.
Sherry Scruggs Administrator West Tennessee Healthcare - Milan General Hospital 4039 South Highland Milan, TN 38358 731-686-1591 www.wth.org
Scruggs is Administrator of Milan General Hospital and serves as Facilities Manager for both Humboldt Medical Center and Trenton Medical Center. She previously served as Administrator of Gibson General Hospital and also served as Chief Nursing Officer of this facility. She was hired as a staff nurse in 1983 and filled many different management roles throughout the hospital. Scruggs serves on many teams/committees in the healthcare system such as Lean projects, Clinical Documentation and Strategic Planning.
T Jackie Taylor, MD
Chief Physician Executive West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
Dr. Taylor has served patients in West Tennessee since 1990. In 2003, he joined the Emergency Medicine team at Jackson-Madison County General Hospital. Throughout the years, Dr. Taylor has served in many different leadership roles. Most recently, he was named Chief Quality Officer and Assistant Chief Medical Officer. Dr. Taylor attended medical school at University of Tennessee Center for Health Sciences, and holds a board certification in family medicine. Dr. Taylor is also a Fellow of the American Academy of Family Physicians. Dr. Taylor works closely with the medical staff, Quality Outcomes, Quality Plus and Patient Safety (Infection Control, The Joint Commission).
Deann Thelen Vice President & CEO, Jackson-Madison County General Hospital West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org
Thelen joined West Tennessee Healthcare in 2012 following a career that includes being Chief of Operations, UI Heart and Vascular Center at University of Iowa hospitals and Clinics. She has an MBA in Healthcare from University of Phoenix, a BSN and RN from the University of Iowa. She has more than 30 years of experience in healthcare. She oversees West Tennessee Heart and Vascular Center, Radiology, Imaging Center, Respiratory, Pharmacy, Peri Procedure, Surgical Services, GI Services, Chest Pain Unit, Anesthesia and Pain Services.
Wendy Trickey Chief Nursing Officer Hardin Medical Center 935 Wayne Road Savannah, TN 38372 731-926-8000 www.HardinMedical Center.org
Trickey holds the title of Chief Nursing Officer at Hardin Medical Center (HMC). Trickey completed her undergraduate studies at North Mississippi Community College (NMCC) and the University of North Alabama (UNA), where she received a Bachelor of Science in Nursing. She
InCharge HEALTHCARE 2020 also holds a Master of Science in Nursing Leadership also from UNA. Trickey brings to HMC experience in strategic leadership in the areas of quality care, process improvement and service growth.
Pharmacogenomics. Personalized medicine for powerful results. U
Karen Utley Vice President/Chief Patient Experience Officer
West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 www.wth.org Utley oversees Patient Experience, Guest and Call Center/PBX. Utley joined • Achieve better response fromServices drug therapy; West Tennessee Healthcare in 1993. Utley • Have fewer treatment failures; serves as Vice President and Chief Patient Experience • Be less likely to experience side effects;Officer; and her additional areas of responsibility include Patient & Physician • Be more adherent to individualized treatment plans. Volunteer Satisfaction, Guest Services, Services, Gift Shop, and Communication
Research shows that pharmacogenomic information allows patients to:
Over 200 FDA drug labels now contain pharmacogenomic information, including warnings or precautions, related to the potential impact of genetic variants on medication efficacy and safety. Dr. Shannon Finks at ZüpMed provides comprehensive medication consultation including pharmacogenomic testing. When action is required, Dr. Finks will facilitate communication between you and other providers, keeping your patients safe and their treatments on target!
Shannon Finks, Pharm.D, is Board-certified in Pharmacotherapy and Cardiovascular Pharmacotherapy, and has specialty certifications in Applied Pharmacogenomics/Personalized Medicine and Hypertension. She is a Professor at the University of Tennessee College of Pharmacy and oversees comprehensive medication management and personalized medicine practices at ZüpMed. Call for more information, or have your patients schedule their Personalized Medication Consultation with Dr. Finks today!
Coming January 2020 westtnmedicalnews.com
4576 Poplar Ave. | Memphis, TN 38117 | 901.701.7010
West TN Medical News 17
InCharge HEALTHCARE 2020 Center. Utley has an Associate Degree and bachelor’s degree in Nursing from Union University, as well as a Master of Public Administration from University of Memphis. Utley previously served as the Vice President of Hospital Services for five rural hospitals, Executive Director of Pathways Behavior Health Hospital, and Administrator of Humboldt General Hospital.
W Rebecca Wright Chief Operating Officer Hardin Medical Center 935 Wayne Road Savannah, TN 3372 731-926-8122 www.HardinMedical Center.org
Wright is the Chief Operating Officer at Hardin Medical Center (HMC). Wright joined the HMC team earlier this year. She holds a Bachelor of Art in Communication Studies from the University of Missouri in Kansas City, Missouri, and a Master of Business Administration in Healthcare Administration from Saint Xavier University in Chicago, Illinois.
Janice R. Zimmer, RN, MSN Chief Nursing Officer West Tennessee Healthcare – Dyersburg Hospital 400 E Tickle Street Dyersburg, TN 38024 731-285-2410
InCharge Healthcare 2019 Company Index B
Baptist Memorial HospitalHuntingdon .........................................................8
Tennessee Department of Health................................................................4, 15
Baptist Memorial Hospital- Tipton/ Baptist Cancer Center....................................11
Union University School of Nursing..................................................................10
University of Memphis – Lambuth................................................................13
College of Health Sciences Bethel University.............................................................10 G. Coble Caperton ..........................................15
West Tennessee Bone & Joint Clinic, PC................................... 7, 8, 11, 12 West Tennessee Healthcare.........2, 5, 7, 8, 9, 10, 11, 12, 15, 16
Henry County Healthcare Center & Plumley Rehabilitation...................................15
West Tennessee Healthcare – Bolivar General Hospital...............................12
Henry County Medical Center............................................8, 9, 10, 14, 15
West Tennessee Healthcare – Camden General Hospital............................8
West Tennessee Healthcare – Dyersburg Hospital .................................. 9, 18
The Jackson Clinic, P.A................ 5, 7, 13, 15 Jackson Urological Associates, PC....... 16
West Tennessee Healthcare – Jackson Madison County General Hospital........10 West Tennessee Healthcare – Milan General Hospital.............................................. 16
MidSouth Healthcare Executives ............................................................11
Neurology Clinic, P.C..................................... 14 Nextaff Healthcare Staffing...................... 14
West Tennessee Healthcare Rehabilitation Hospital Cane Creek A Partnership with Encompass Health.....11 West Tennessee Pediatrics Le Bonheur Children’s Outpatient Center................... 16 West Tennessee Healthcare – Volunteer Hospital............................................................ 8, 12 Woman’s Clinic, P.A.....................................6, 9
Pathways of Tennessee, Inc.........................11
Semmes Murphey........................................... 19 Sports, Orthopedics & Spine.....................12 SVMIC .....................................................................7
18 West TN Medical News
Hardin Medical Center.......... 11, 12, 14, 16,18
Zimmer joined Dyersburg Hospital as chief nursing officer in early 2018. Previous to her role in Dyersburg, she served as CNO of Regional Hospital of Jackson for 13 years. During her career, Zimmer received the CNO Excellence in Leadership award four times. Her 35 years of healthcare experience include advanced nurse practice roles, education and administration.
Baptist Memorial HospitalUnion City....................................................... 8, 13
Don't let a fusion get in your way, ask about CTVKÆ’EKCNFKUETGRNCEGOGPV to eliminate pain and maintain a full range of motion.
SEMMES-MURPHEY.COM CALL (901) 522-7700
The leaders focused on improving rural healthcare in West Tennessee.