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InCharge West TN Medical News


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InCharge West TN Medical News


PUBLISHER’S NOTE Publisher Pamela Z. Harris Editor Pepper Jeter Executive Assistant Kristen Owensby Photographer Kristina Only Creative Director Susan Graham Graphic Designers Susan Graham Katy Barrett-Alley West TN Medical News is now privately and locally owned by Ziggy Productions, LLC. P O Box 1842 Memphis, TN 38101- 1842 President: Pamela Harris Vice President: Patrick Rains Twitter @WestTNMedNews

Greetings West Tennessee Medical News Readers! Nearly eight years after the Affordable Care Act was signed into law, its final outcome with reform looming is unknown, and there’s still a blanket of uncertainty surrounding the healthcare industry. That uncertainty has become the new norm for healthcare leaders who have no choice but to roll their sleeves up, work harder, be more nimble and rethink the way they operate. In the midst of all that, the West Tennessee region has seen changes in leadership over the past year in three of our biggest healthcare organizations, West Tennessee Health Care, Tennova Regional in Jackson, and Henry County Medical Center. We thought it would be interesting to check in with these leaders and get their perspective on rural healthcare which is literally in a state of crisis – with pockets of the region lacking emergency care or a hospital nearby. And then, how could we even begin to have this discussion without getting a physician’s perspective? That made our choices of people to grace the cover of our 2018 InCharge almost a no-brainer. So I’m proud to introduce you to these four outstanding healthcare leaders: We welcome Lance Beus to Jackson where he will serve as CEO of Tennova Regional. Beus arrived this past October from Jasper, Texas, where he was President of CHRISTUS Jasper Memorial Hospital. He also brings experience from managing a 17 provider cardiology practice in in Johnson City, another hospital in Lufkin, Texas and hospitals in Saudi Arabia and Egypt. Lisa Casteel has just stepped into former CEO Tom Gee’s shoes, and she brings with her a very capable skillset, including an abundance of accounting knowledge, business acumen and dedication to working with physicians and staff. No doubt that Henry County Medical Center in Paris is in good hands. Let us all be thankful that James Ross decided to step up to the plate last spring and take his well-deserved spot at the helm of West Tennessee Health Care. There’s no one better than this Jackson native who has the heart and mind to manage the region’s largest employer, and help solve the rural healthcare challenges in West Tennessee. We brought Dr. Gregg Mitchell in to represent physicians in the West Tennessee region. A practicing family medicine specialist for over 20 years and interim chair of the UTHSC Family Medicine Program, Dr. Mitchell made national news last summer when CBS news interviewed him about the struggles for rural healthcare in West TN. I know you’ll enjoy and learn from the comments of these five fine medical professionals in our cover story which follows in the next few pages. Then, I hope you’ll take a minute and review our who’s who list of healthcare leaders in this region. It’s a nice mix of both familiar and new faces, all invested in improving healthcare in our part of the state. We hope that our 2018 InCharge will be a useful addition to your reference library. I welcome your comments, suggestions and nominations for next year’s directory.

ON THE COVER Lance Beus, Lisa Casteel, James Ross, Gregg Mitchell, MD

Cover photo by Kristina Only

Pamela Z. Harris Publisher

InCharge HEALTHCARE 2018

Rural Healthcare in West Tennessee: Plight or Promise? A view from the trenches By SUZANNE BOYD Rural hospitals are facing some tough times nationally and West Tennessee facilities are not immune to the trend. Many facilities are struggling amid a confluence of factors ranging from reimbursement challenges, to the cost of technology, to recruiting physicians. Several hospitals have closed or drastically reduced services leaving pockets of the population with a lack of emergency care or a hospital within a reasonable distance. In addition to the care these facilities provide, they also play an important role in the community since many are often among the

James Ross

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largest employers in their area. According to the Tennessee Hospital Association, rural hospitals account for $994.7 million in economic impact and provide 15,654 jobs. Many residents in West Tennessee rely on rural healthcare and its plight needs addressing. While legislators have varying opinions on reforming the healthcare system in general, visiting those on the frontline of the issues provides greater insight on the plight or promise rural healthcare holds for the future. On those issues, West Tennessee Healthcare’s CEO, James Ross, finds they are basically the same as those facing all hospitals, they just impact rural facilities more. “Being able to recruit and retain quality physicians, who want to practice medicine under the current fluctuations in reimbursement. Physicians have to understand the growing complexities of healthcare under the funding methodologies that office practices and hospitals are moving to, such as volumebased to value-based payments and care delivery models. Whether it is the ACA, CPC+, MACRA, or Chronic Care Management and/or Patient Centered Medical Homes, the landscape is changing and doing so with such variance that it is difficult to navigate when you are striving for best practices and consistency in provision to quality care,” he said. “This has many physicians finding being a part of a health system more appealing because they find they have a larger voice in the leadership, direction, and control.” Serving as the Chief Financial Officer for Henry County Medical

Lisa Casteel

Center, one of the most successful standalone rural facilities in West Tennessee, Lisa Casteel is fully aware of what rural hospitals face as she changes job title to CEO. “There are several issues. An explosion has occurred with who provides healthcare and where. The growth in technology and treatments in healthcare; the growth of consumerism in healthcare and the various facets of payment in healthcare,” she said. “These fundamental plans in healthcare steer our strategies for funding physician recruitment, nursing and other clinical recruitment, renovations and equipment purchases, as well as providing care for everyone

InCharge HEALTHCARE 2018 Ross says help or hurt are very distinct yet vague terms in healthcare. “It could help certain disease entities with certain coverage, yet hurt others who are in different situations. The great thing about the various models being presented are the opportunities for health systems to choose what is right for the populations of patients it serves. When federal regulations go into effect across the nation it has to have flexibility for the unique populations we all serve. That is a positive in my opinion,” he said. “But in arenas where we are geographically dispersed like we are in West Tennessee, it can also be problematic because ‘one or two styles of shoes’ don’t work for all.”

Greg Mitchell, MD

who presents in any of our facilities. In today’s rural healthcare environment, the various facets of payment certainly dictate how we fund any of these.” As the Co-Chair of the University of Tennessee Health Sciences Family Practice Residency Program and Emergency Medicine Fellowship in Jackson, Gregg Mitchell, MD, has seen firsthand and dealt with the issues of rural healthcare in West Tennessee. As the head of one of the major sources of primary care physicians for the area, he knows the affect hospital closures can have. “West Tennessee has experienced closure of several of our rural hospital systems which have resulted in a shift of patients to the remaining systems in West Tennessee,” he said. “These facilities closed under the ACA and a repeal would not improve the situation for the remaining open hospitals.” In terms of the effect healthcare reform can have on these issues,

“Across the healthcare industry as a whole – the most significant financial issue is that costs of care are increasing faster than reimbursement. More resources are available and needed to support care – but clinical technology such as MRIs and robotics are expensive items. Access to new self-care as well as administrative tools including electronic health records and patient portals to increase patient engagement are complex technologies to implement and maintain,” said Lance Beus, CEO, Tennova Healthcare –Regional Jackson. “All hospitals are challenged to recruit and retain clinical talent because the number of individuals entering the physician and nursing ranks isn’t growing fast enough to meet demand. The concentration of clinical resources and physicians in urban markets makes them more attractive and makes it difficult to recruit physicians and nurses, particularly specialists, into smaller communities.” The helpfulness or hurt from healthcare reform will really depend on how reformers see healthcare, as a commodity to be purchased or as a basic need to be met according to Casteel. “I think we truly never answer this question and only dangle pieces

to try and solve parts of the puzzle. We currently exist inside a health system that needs reform.  This reform should also include participation from the consumer,” said Casteel. Collaboration with other providers to extend their resources out into rural areas, such as specialists is critical, said Beus. In addition, rural facilities will have to leverage the available technology, such as telemedicine to support and expand services. “Technology is costly and does not always lead to a gain in efficiency.  It may at times lead to additional costs,” said Casteel. “But, it is necessary with the growing need of data requirements, reporting, and analytics.”  Technology has made improvements to the exchange and access of information opined Mitchell. However, the burden of electronic medical records has significantly increased the

Lance Beus

West TN Medical News 5

InCharge HEALTHCARE 2018 amount of time physicians spend in non-direct patient care. Nurse Practitioners and Physician Assistants help physicians extend services to communities. They are a key component of physician led team-based care to help with patient volume and access Mitchell continued.

According to Mitchell, “There are many obstacles to the reform of healthcare. The healthcare system is extremely complicated and there is no single answer that will resolve all of the issues. Our lawmakers are typically not involved in the healthcare industry and thus lack a grasp of some important concepts. Studies have shown that healthcare costs decrease, and healthcare quality improves with access to a family medicine physician. Studies have also shown there will be a primary care physician shortage by 2025. The greatest shortage will be in rural areas. If we cannot find solutions to the growing need for physicians, then access to care will be increasingly difficult. There is currently no major discussion about increasing the number of medical schools or increasing the number of residency positions. There should be incentives for medical students who choose rural primary care and they should also be able to enter into loan forgiveness programs in exchange

“The use of and incorporation of Advanced Practice Providers, (Nurse Practitioners and Physician Assistants) as well as Behavioral Health providers into the rural community in a more progressive means has to be a component of the solution,” said Ross. “Primary Care Physicians are becoming a scarcity, particularly in rural areas, so that we have to work to utilize the available providers. In my opinion, we have an antiquated regulatory system on medical schools that prohibits the means for more students to go to medical school that also does not encourage pursuing primary care roles.”

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for their commitment to the communities,” said Mitchell. “Many issues are being addressed in Washington without frontline providers having input. No one is educating the patient to the different changes and facts regarding coverages that they have or don’t have and subsequent requirements of the plans,” said Ross. “It is an injustice to all who are uneducated in the components and understanding of the terminology, coverage, requirements and steps to navigate the future of healthcare.” “Continuation of the existing challenges that face us today – rising expenses, decreasing reimbursement, recruitment/ retention of physicians and nurses – is the biggest threat to all hospitals,” said Beus. “We are currently waiting for decisions that extend programs such as Medicare Dependent status and drug purchasing programs, and the development of a rural wage index,” said Casteel. We will soon face issues concerning pricing for hospital based services versus free standing services. These are all reimbursement related. But the next issue is, how do we excite the next generation to return to rural communities, thereby waving off extreme healthcare work shortages? Some decisions are made by extending funding for programs,” she said. “For other issues, communities as well as lawmakers will need to better understand the impact of losing rural healthcare. Many communities have lost industry. Will healthcare now be another lost industry in rural areas or will we find the opportunities through blending types of providers, joining partnerships, and better understanding consumers? In healthcare, it seems our next big issues will remain around the changing environment of reimbursement and the challenges of sustaining a work force.”

More Firsts First in Tennessee:

to use a new minimally invasive procedure to treat carotid artery blockages

Among the First in the Southeast:

to use a non-invasive device to reduce the need for liver biopsies

First in West Tennessee:

to use a surgical imaging system that allows neurosurgeons to perform major spine surgery with a minimal incision and high degree of accuracy

First and Only in Tennessee: to use a new robotic system for unparalleled precision and control in placing stents

Micra Pacemaker:

the world’s smallest pacemaker – the size of a vitamin, now at Jackson-Madison County General Hospital

InCharge HEALTHCARE 2018

A Tim Adams Vice President of Hospital Services Jackson-Madison County General Hospital 620 Skyline Dr Jackson, TN 38301 731-541-5000 Adams serves as Vice President of Hospital Services at West Tennessee Healthcare. He joined West Tennessee Healthcare in 1987 as a Safety Engineer with the Safety Department. Throughout his time with the health system, he has held various leadership positions including, Director of Safety, Security and Telecommunications; Director of Outpatient Services; Executive Director of West Tennessee Neurosciences and Spine and West Tennessee Rehabilitation Center. Adams has a BS in Chemistry from Lambuth University and an MBA in Business Management from Memphis State.

Mark H. Allen Chief Executive Officer The Jackson Clinic, P.A. 828 N. Parkway Jackson, TN  38305 731-422-0285 Allen joined The Jackson Clinic in 2005 and was named the Chief Operating Officer in 2012. The Jackson Clinic has over 130 physicians practicing in 25 specialties and subspecialties. He is responsible for the operations of the clinic’s 12 locations across 3 counties and more than 500 employees. He is an active member of the American Medical Group Associations COO Leadership Council as well as a member of the Medical Group Management Association.

Chip Anderson Practice Administrator West Tennessee Bone & Joint Clinic, PC 1004 Cornerstone Drive Paris, TN 38242 731-644-0474 Anderson has served as the practice administrator for the West Tennessee Bone and Joint Clinic - Paris office for 15 years. The first 12 years of his tenure with Bone & Joint Specialists prior to their merger with WTBJC in 2014.  He received his Bachelor of Arts degree majoring in Management and Marketing at David Lipscomb University. Anderson is an alumnus of the University of Tennessee’s Weststar Leadership Program and a member of the American Association of Orthopedic Executives.  He has also served in various capacities, including President of the Paris Henry County Chamber of Commerce.

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Candie Atherton Executive Assistant/HR Manager West Tennessee Bone & Joint Clinic 24 Physicians Drive Jackson, TN 38305 731-410-2308 Atherton joined West Tennessee Bone & Joint Clinic 2011 and currently serves as Executive Assistant and HR Manager for West Tennessee Bone & Joint Clinic and Physicians Surgery Center. Atherton received her Bachelor of Science in Organizational Leadership – Health Management from Union University. She served as President of the local West TN MGMA chapter in 2016 and remains an active member of the local, State and National MGMA Associations.

B Scott Barber Administrator Camden General Hospital 175 Hospital Drive Camden, TN 38320 731-593-6300 Barber became the administrator of Camden General Hospital in November, 2016. He earned both his Bachelor of Science in Science and Organizational Management and his Master in Business Administration from Bethel University.  He comes to Camden General Hospital from Decatur County General Hospital where he served as the CEO. Barber also worked for AirEvac Lifeteam for fifteen years where he started as a Flight Paramedic and promoted to various positions with his last position in base development.

Donna Barfield Chief Nursing Officer Tennova Healthcare -Volunteer Martin 161 Mt. Pelia Road Martin, TN 38237 731-588-3201 Barfield was appointed Chief Nursing Officer of Tennova Healthcare - Volunteer Martin (formerly Volunteer Community Hospital) in December, 1996, and was awarded the CNO of the Year Award in 2005. She received her Associate of Arts degree in Nursing from the University of Tennessee at Martin, Bachelor of Science in Nursing from Memphis State University, and Master of Science Degree from Murray State University. Barfield has 36 years of experience in healthcare.

Jerry Barker Executive Director of Laboratory Services West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Barker serves as Executive Director of Laboratory Services for West Tennessee Healthcare. He joined West Tennessee Healthcare originally in 1986 as a Medical Technologist in the JMCGH Central Laboratory.  He left briefly in 1992 to manage City of Milan Hospital Laboratory which was purchased in 1998 becoming Milan General.  He returned to the JMCGH campus in 2007.  Prior to becoming Executive Director, he held various positions in the Laboratory including Supervisor, Manager, Assistant Director, and Director.  Jerry has a BS in Medical Technology, a BS in Management and Marketing, and an Executive MBA from Union University.

Lance Beus Chief Executive Officer Tennova Healthcare – Regional Jackson 367 Hospital Boulevard Jackson, TN 38305 731-661-2000 Beus was named the new CEO of Tennova Healthcare – Regional Jackson in October of 2017. Prior to coming to Jackson, Beus served as President of CHRISTUS Jasper Memorial Hospital, overseeing an acute care hospital and four rural clinics. He began his healthcare career as administrator of a 17-provider cardiology practice in Johnson City, Tennessee, and has since applied his leadership skills as Assistant CEO at CHS-affiliated Woodland Heights Medical Center in Lufkin, Texas and CEO at hospitals in Saudi Arabia and Egypt.

Jeff Blankenship, CPA Chief Financial Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Blankenship joined West Tennessee Healthcare in 1996 and has a BSBA from Union University and an MBA from the University of Memphis. Before assuming duties as Chief Financial Officer, his previous positions included Internal Auditor and Controller. Blankenship oversees West Tennessee Healthcare’s Revenue Strategies, Finance Accounting, Reimbursement, Managed Care, Internal Audit, Patient Financial Services, Employer Services, Health Partners, Materials Management and Strategic Development.

InCharge HEALTHCARE 2018 Darrell Blaylock Chief Executive Officer Tennova Healthcare -Volunteer Martin 161 Mt. Pelia Road Martin, TN 38237 731-588-3201 Blaylock was named CEO at TennovaVolunteer Martin in February of 2013. He previously served as CEO of McKenzie Regional Hospital from 2008 to 2013.  Blaylock’s career in healthcare management spans nearly thirty years and includes hospital management in Florida, Illinois, Mississippi and Pennsylvania.  Blaylock has a master’s degree in public administration from the University of Mississippi, a master’s degree in health science from Mississippi College and a bachelor’s degree from Delta State University.

Barry “Skipper” Bondurant CEO and Administrator Baptist Memorial Hospital-Union City 1201 Bishop St. Union City, TN 38261 731-884-8601

skipper.bondurant@ Bondurant joined Baptist Memorial Hospital-Union City as administrator and CEO in 2012. Bondurant earned a bachelor’s degree in education from the University of Tennessee at Martin, a master’s degree in exercise and sports medicine from the University of Memphis and another master’s degree in business administration from Union University. He previously served as administrator and CEO of Baptist Memorial Hospital-Tipton and assistant administrator at Baptist Memorial Hospital-Union City.

Susan Breeden CEO and Administrator Baptist Memorial Hospital-Huntingdon 631 R.B. Wilson Drive Huntingdon, TN 38344 731-986-7280

susan.breeden@      Breeden is administrator and CEO of Baptist Memorial Hospital-Huntingdon. She earned a bachelor’s degree from the University of Tennessee at Martin and began her career with Baptist in 1988 as business office director at Baptist Huntingdon. After a brief absence, Breeden returned in 1993 as administrative assistant and chief financial officer. Breeden was named associate administrator of the hospital in 1996 and was promoted to her current position the following year.

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West TN Medical News 9

InCharge HEALTHCARE 2018

C Wendie Carlson Chief Human Resources Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Carlson joined West Tennessee Healthcare in 2012 with more than 20 years of progressive Human Resource leadership experience. She is the former Director of Human Resources Strategic Services at Baylor Health Care System and former Director of Human Resources at Baylor University Medical Center. Carlson has an MBA from the University of Dallas, and a BBA from the University of Texas at Arlington. She oversees Human Resources and Employee Health Services.

John M. Carruth Executive Director of Orthopedics West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5136               Carruth has been in the healthcare field for 37 years. He spent 15 years serving as a Hospital Administrator at Camden General, Milan General, Humboldt General and Decatur County General Hospital. His current position is Executive Director of Orthopedics for West Tennessee Healthcare. He is also has responsibility for the Pain Clinic and serves as the Human Protection Officer for Jackson-Madison County General Hospital. Carruth has AA and BS degrees from the University of Tennessee at Martin and an MBA from the University of Memphis.

Lisa Casteel Chief Executive Officer Henry County Medical Center 301 Tyson Avenue Paris, TN, 38242 731-644-8478 Casteel joined Henry County Medical Center in 2005 and has a BBA with a Major in Accounting from the University of Memphis and an MBA with a concentration in Health Administration from Bethel University. She is also a Certified Public Accountant. Casteel was the Chief Financial Officer for twelve years and is now the Chief Executive Officer. Casteel is an active member of the Tennessee Hospital Association and the Hospital Alliance of Tennessee.

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Reba Celsor         Chief Executive Officer   Tennova Healthcare – Dyersburg Regional 400 E Tickle Street Dyersburg, TN 38024 731-285-2410 Celsor joined Tennova Healthcare – Dyersburg Regional in early 2015, bringing more than 30 years of healthcare experience to the role. Celsor began her career as a registered nurse and progressed into leadership positions of increasing responsibility and ultimately executive leadership at hospitals in West Virginia, Florida, Kentucky and Tennessee. The delivery of compassionate and high quality patient care has remained her primary focus throughout her career. She received a master of business administration from Colorado Technical University, a bachelor’s degree in management and human resources from Trevecca Nazarene University in Nashville, and an associate’s degree in Applied Science of Nursing from the University of Kentucky-Hopkinsville Community College. 

Mary Helen Cepparulo Administrator   Jackson Urological Associates, PC  28 Medical Center Drive    Jackson, TN 38301  731-427-9971   Cepparulo has enjoyed the many challenges of office administrator for Jackson Urological Associates PC for over 25 years. With the many regulatory and technical changes through the years, she anticipates many more in the future. Mary Helen is a current member of Tennessee Medical Group Management Association.  She has a strong belief that office administrators should network to maintain knowledge and share their experiences with newer healthcare administrators.  

E Jon R. Ewing, MBA Chief Operations Officer Woman’s Clinic, P.A. 244 Coatsland Dr. Jackson, TN 38101 731-422-2292 Ewing serves as Chief Operating Officer at the Woman’s Clinic for nearly nine years. He obtained his MBA from Union University where he has also taught medical ethics and human resources as an adjunct professor. Ewing has served on many boards and had numerous leadership roles in the Jackson community. He is proud to be the leader of the Woman’s Clinic who has established a unique niche

for women’s health in the community. He encourages the providers and staff to provide a level of unmatched service and truly live out the clinic motto of “One Woman at a Time.” Ewing is an avid cyclist and leader of the Warrior class at Gold’s Gym. “We all have a responsibility of leaving a legacy. We only get one chance at life, so we better make a difference. We need to matter.”

F Jeff Frieling Vice President/Chief Information Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Frieling joined West Tennessee Healthcare in 1989 and has had positions within the system including Administrative Director of West Tennessee Cancer Center, Administrator of Humboldt General Hospital and Director of Applications in Information Systems. He has degrees in Radiation Therapy, Operations Management, Business Management, a certificate in Healthcare Administration and is a Fellow in the American College of Healthcare Executives. He oversees Information Systems, IT Security, HIM, Bio-Med and the Laboratory Services.

G Amy Garner Vice President/Chief Compliance Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Garner joined West Tennessee Healthcare in 1998. Previous positions with the system include Controller of Camden General Hospital, Controller of Milan General Hospital and Administrator of Camden General Hospital. She has a BSBA in Accounting, an MBA from Union University, and Executive Juris Doctor from Concord University School of Law. She has a Certification in Health Care Compliance and is a Fellow of the Health Ethics Trust. Garner oversees Compliance, Privacy, IRB, Safety Engineering and Accreditation and Licensure, and Communications.

InCharge HEALTHCARE 2018 Dale Guffey Chief Financial Officer Henry County Medical Center 301 Tyson Avenue Paris, TN 38242 731-644-8931 Guffey joined Henry County Medical Center five months ago as the Chief Financial Officer, coming from Glasgow, KY, where he served as a Chief Financial Officer for TJ Samson Regional Health. Guffey has served as CFO at several hospitals and health systems including Quorum Health Resources, Health Management Associates, and HCA. Guffey received his Bachelor of Accounting Degree from Orlando College and his Bachelor of Business Administration in Management from Andrews University. Guffey participates in Strategic Planning, Physician Alignment, and Physician Practice Management Strategies. He has direct oversight of areas in Revenue Strategies and Revenue Cycle Management; Logistics and Materials Management; Information Systems, Health Information Management, and Technology Development; Accounting and Financial Reporting; and the Hospitalist Program.  

Joseph R. Hames, MD Dean/Vice President College of Health Sciences Bethel University 325 Cherry Avenue McKenzie, TN 38201 731-352 6381 Dr. Hames is a Diplomate of the American Board of Family Medicine. He was named as Dean of the College of Health Sciences at Bethel University in 2010 and Vice President of the College of Health Sciences in 2014. He has academic and administrative oversight of the undergraduate Athletic Training and BSN programs as well as the graduate Physician Assistant program. He is the Medical Director of student health services at Bethel. He is an Associate Professor of Medicine and teaches Pharmacology to the Physician Assistant students. He continues to work in the Emergency Department at McKenzie Regional Hospital where he is the Medical Director. He earned a BA degree in English from Furman University in 1978. While at Furman he was inducted into Phi Beta Kappa. He graduated from the University of South Carolina School Of Medicine in 1982 where he was a charter member of the Alpha Omega Alpha Honor Medical Society.

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Oncology and Hematology Ophthalmology Optometry Orthopedic Surgery Pediatrics Plastic Surgery Podiatry Post Acute & Long Term Care Medicine Psychiatry Psychology Pulmonary & Critical Care Medicine Radiology Sleep Medicine Urology Wound Care Management

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West TN Medical News 11

InCharge HEALTHCARE 2018 Kelly Harden, DNSc, APRN, FNP-BC, FAANP Dean and Professor Union University School of Nursing 1050 Union University Dr. Jackson, TN 38305 731-661-5946 Harden is dean of Union University’s School of Nursing, which has graduate and undergraduate degree programs in Jackson, Germantown and Hendersonville, Tennessee. She came to Union in 2006 and still maintains active clinical practice one day per week in a Nurse Practitioner owned rural clinic.  A Fellow of the American Association of Nurse Practitioners, Dr. Harden also is involved in professional and civic organizations on many levels.  She is an active member of the Tennessee Nurse Association, serving as District Vice President in 2002; a member of the American Alliance of Nurse Practitioners, Sigma Theta Tau, and has served two terms as president of the West Tennessee Nurse Practitioner Alliance.  She was chosen to receive a scholarship from the Beta Theta at Large Chapter of Sigma Theta Tau in 2005. Dr. Harden is a graduate of the Dyer County Leadership program and a member of Mensa International. 

Pam Henson Executive Director Pathways of Tennessee, Inc. 238 Summar Drive Jackson, TN 38301 731-541-8270 Henson is a licensed professional counselor with a Bachelor’s Degree in Psychology from the University of Tennessee at Martin and a Master’s Degree in Clinical Psychology from Murray State University. Having been in the mental health field since 1986, she is responsible for 8 Outpatient Mental Health Centers, an Inpatient Mental Health and Substance Abuse Unit, a Crisis Stabilization Unit, a Mobile Crisis Team and a Walk-In Triage Center. Pathways has approximately 240 total employees. They provide over 10,000 units of service each month.

Currie Higgs Vice President/Chief General Counsel West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Higgs joined the West Tennessee Healthcare system in 2000 as Assistant General Counsel and became General Counsel in 2003. She has a BA from Northwestern

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University, JD-College of William and Mary, Marshall Wythe School of Law. She oversees Legal, Contract Development, Review and Management, Litigation Management, General and Healthcare Laws, Rules and Regulations, Risk Management, Insurance Claims, Certain Safety Issues and PreLitigation Matters.

Leigh Ann Hughes Chief Financial Officer Hardin Medical Center 935 Wayne Road Savannah, TN 38372 731-926-8299

www.HardinMedical Hughes is Chief Financial Officer at Hardin Medical Center (HMC). Hughes began her career at HMC as the controller and supervisor of the accounting department. She graduated with honors in 2004 with a Bachelor of Science in Business Administration from the University of Tennessee at Martin (UTM), then magna cum laude with her Master of Accountancy in 2005 also from UTM. Additionally Hughes holds an Associate of Science in Accounting from Jackson State Community College and in 2008 earned her certified public accountant (CPA) license.

J Rick Johnson, MBA, BSN, RN, CRRN, CCM Chief Executive Officer Spire Cane Creek Rehabilitation in Partnership with HealthSouth 180 Mount Pelia Road Martin, TN 38237 731-261-1230 Johnson joined HealthSouth Cane Creek Rehabilitation Hospital in August 2016 as Chief Executive Officer and brings over 31 years of diverse healthcare experience, six of those years being with the HealthSouth Corporation. His healthcare experience includes case management, quality and risk management and nursing administration. He received his Master of Business Administration with a concentration in healthcare administration and his Bachelor of Science in Nursing from King University in Bristol, Tennessee and an Associate Degree in Nursing from Virginia Highlands Community College in Abingdon, Virginia.

Karen “Kay” Jordan, CPA, FACMPE Chief Financial Officer Sports, Orthopedics & Spine 569 Skyline Dr. Jackson, TN 38301 731-427-7888 Jordan is the CFO of Sports, Orthopedics & Spine with locations in Jackson, Parsons, Dyersburg and Martin, Tenn. She is a certified public accountant and a Fellow in the American College of Medical Practice Executives and has previously served as adjunct faculty for Eastern Kentucky University in Richmond, Kentucky. Jordan has held numerous leadership roles in the Medical Group Management Association and the American Academy of Orthopedic Executives.

K Deena Kail Executive Director Ayer’s Children’s Medical Center West Tennessee Women’s Center Jackson Madison County Hospital

620 Skyline Drive Jackson, TN 38301 731-541-6447 Kail has been Executive Director of Ayers Children’s Medical Center and West Tennessee Women’s center since 1997. She oversees Labor and Delivery, Mother/Baby, Women’s Surgical, Pediatrics, Neonatal ICU, Ayers Outpatient Clinic, Healthy Start, Healthier Beginnings, Therapy and Learning Center, Perinatology, 0B Hospitalists, Pediatric Hospitalists,and community education. She has been with West Tennessee Healthcare for 36 years and is passionate about caring for women, children, and families.

Adam Kelley Comptroller West Tennessee Bone & Joint Clinic 24 Physicians Drive Jackson, TN 38305 731-410-2306 Kelley joined West TN Bone & Joint Clinic in 2007 as Marketing Coordinator. He has served as the Comptroller for the last three years at the clinic. Kelley graduated from Freed Hardeman University in 2002 with a BS in Finance.

InCharge HEALTHCARE 2018 Darrell King Vice President West Tennessee Medical Group West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 King joined West Tennessee Healthcare in December 2015 as Vice President of the West Tennessee Medical Group. In addition, Darrell oversees Sports Plus Rehab, Kirkland Cancer Center, Wound Care, and the Infusion Clinic. He has over 25 years of experience in managing large multi-specialty practices. Before joining West Tennessee Healthcare, King served as Chief Executive Officer of NEA Baptist Clinic in Jonesboro, Arkansas. Throughout his career, Darrell has been active in leadership and community organizations across Arkansas and Tennessee. He is a Jackson native, and has a BA from the University of Tennessee and a MBA from Union University.

Ruby Kirby Administrator Bolivar General Hospital 650 Nuckolls Road Bolivar, TN 38008 731-659-0218 Kirby has been Administrator of Bolivar General Hospital since January, 2002. She began her healthcare career at West Tennessee Healthcare in 1979 and previously served as Director of General Surgery and SICU at Jackson-Madison County General Hospital and Director of Patient Care at Bolivar General Hospital. Kirby has served on the board of the Tennessee Technology Center (Whiteville), Hardeman County Health Council, and received a 2012 Sterling Award in recognition of the Top 20 Most Influential Women of West Tennessee.

Donna W. Klutts, RHIT, CMPE Chief Executive Officer West Tennessee Bone & Joint Clinic, PC 24 Physicians Drive Jackson, TN 38305 731-410-2318 Interim Administrator Physicians Surgery Center 207 Stonebridge Blvd Jackson, TN 38305 731-661-6340 Klutts has been in her current position for the past sixteen years. Prior to this role, she worked for Alabama Health Services in Birmingham, AL.  WTBJ Clinic has 20 providers including Board Certified Orthopaedic Surgeons, Fellowships in Interventional Pain Specialists, Trauma, Sports Medicine, Spine, Shoulder, Elbow

and Hand. The clinic has Physical and Occupational Therapists, including Hand Specialty Occupational Therapists.  The clinic host services such as durable medical equipment, MRI, and Ambulatory Surgery Center.  She oversees the fiscal and organizational management as well as the recruitment, technology and strategic planning of the multiple offices in Jackson, Paris, Dyersburg, Bolivar, Brownsville, Lexington, Parsons, Trenton, Union City, and Ripley.  She was awarded the 2013 Healthcare Administrator of the Year by State Volunteer Mutual Insurance Company and the Tennessee Medical Group Management Association.  Klutts is a Certified Medical Practice Executive by the American College of Medical Practice Executives and has served in various leadership and volunteer roles for healthcare organizations across West Tennessee.

at Hardin Medical Center since early 2013. He holds a bachelor’s degree in Business Administration from the University of North Carolina and a master’s degree in Healthcare Administration from Ohio State University. Prior to coming to Hardin Medical Center, Nick was the chief operating officer of Lourdes Hospital in Paducah, Kentucky. He has been involved with patient experience and quality, patient safety, strategic planning, revenue growth, physician recruitment, and capital construction throughout his career. More recently Lewis was awarded the 2016 Tennessee Hospital Association’s Small or Rural Hospital Leadership Award and was elected to serve as the vice-chairman of the Constituency Section Executive Committee. Lewis is also the chairman of the Hospital Alliance of Tennessee.

L Nicholas P. Lewis Administrator/ Chief Executive Officer Hardin Medical Center 935 Wayne Road  Savannah, TN 38372  731-926-8000 Lewis has been the administrator and CEO

Sam Lynd CEO and Administrator Baptist Memorial Hospital-Tipton 1995 Hwy. 51 South Covington, TN 38019 901-475-5505              Lynd serves as administrator and CEO of Baptist Memorial Hospital-Tipton and also is the administrator of Baptist’s emergency services systemwide. He joined Baptist Memorial Health Care as a Frank S. Groner administrative fellow in 2011 and was an


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West TN Medical News 13

InCharge HEALTHCARE 2018 assistant administrator at two Baptist hospitals before coming to Baptist Tipton. Lynd holds a Master of Science in health administration and an MBA from the University of Alabama at Birmingham and a Bachelor of Science in health care management from the University of Alabama.

M William I. Mariencheck, Jr., M.D. Chairman, Board of Directors The Jackson Clinic, P.A. 828 N. Parkway Jackson, TN 38305 Dr. Mariencheck joined The Jackson Clinic as a Pulmonary/Critical Care physician in 2000. He is Board Certified by the American Board of Internal Medicine, American Board of Pulmonary Medicine and the American Board of Critical Care Medicine.  He has completed the Advanced Management Program at Duke University Fuqua School of Business.  He is on the Board of Directors for State Volunteer Mutual Insurance Company.  He has served on the Board of Directors of the clinic since January, 2005 and as Chairman since March, 2007.  Additionally, he is active in the American Group Management Association.

Billie McKee, MBA MHA RT(R)(T) CRA Chief Human Resources Officer Henry County Medical Center 301 Tyson Avenue Paris, TN 38242 731-644-8471 McKee joined Henry County Medical Center in 2004 as the Director of Imaging; a Certified Radiology Administrator (CRA). She has a Bachelor in Professional Studies from the University of Memphis, a Master’s in Health Administration and an MBA from University of St. Francis in Joliet, Illinois. McKee has recently been promoted to Chief Human Resources Officer. She participates in Strategic Planning and Customer Service initiatives. She has direct oversight of areas in human resources; employee engagement, employee relations; risk management; customer services and patient relations; Imaging and Diagnostic Center Services.

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Gregg Mitchell, MD Interim Chair UTHSC Family Medicine Program Director/ ER Fellowship Director/Associate Professor University of Tennessee Family Medicine Center 294 Summar Dr Jackson, TN 38301 731- 423-1932 Dr. Mitchell is Interim Chair of the UTHSC Family Medicine Program. He graduated from UT Family Medicine Jackson residency program in 1997 where he served as Chief Resident. Dr. Mitchell is Board Certified by the American Board of Family Medicine since 1997. He served the Board of Directors for the Tennessee Academy of Family Physicians since 2004 and was President in 2011-2012. Dr. Mitchell has served on the Board of Directors for the Star Center since 2013 and on Health Partners Utilization Management and Quality Assurance Board of Directors since 2008.

Gina Myracle Executive Director Kirkland Cancer Center 720 West Forest Ave Jackson, TN 38301 731-541-5087 Myracle has been a part of the West Tennessee Healthcare system since 1980. She oversees all cancer services provided at JacksonMadison County General Hospital including radiation therapy, medical oncology, research, tumor registry, hospice and community education and screenings.  She has been the Executive Director of cancer service line since 1997.

P Lisa Piercey, MD, MBA, FACHE Executive Vice President West Tennessee Healthcare 2017 President Midsouth Health Care Executives 620 Skyline Drive Jackson, TN 38301 731-541-5000 Dr. Piercey is a West Tennessee native who serves as the Executive Vice President, System Services, at West Tennessee Healthcare. She has a Bachelor’s of Science in Chemistry from Lipscomb University, a Doctorate of Medicine from East TN State University, Pediatrics Residency and Chief Residency also at East TN State University, and a Master’s of Business Administration from Bethel University. Her current areas of responsibility include administrative

oversight of three rural hospitals, Spire rehabilitation hospital, Pathways inpatient and outpatient mental health services, the LIFT Wellness Center, Population Health and Disease Management, Medical Center Medical Products, Employer Services, Community Education, and Senior Services. Dr. Piercey’s clinical background is in Pediatrics, with a specialization in Child Abuse Pediatrics; as a child abuse pediatrician, Dr. Piercey serves as the Medical Director for the Madison County Child Advocacy Center and is a faculty member at Vanderbilt University School of Medicine. She is board-certified in Pediatrics, Child Abuse Pediatrics, and Healthcare Management.

Tina Prescott, BSN, RN, MBA, NEA-BC Chief Nursing Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Prescott is originally from Middleton, Tennessee and came to West Tennessee Healthcare in 1996 as a Registered Nurse in the Surgical Intensive Care Unit. Since then, she has held the position of Clinical Manager and Director of SICU and Administrator of Camden General Hospital. In 2007, she was named the Vice President/Chief Nursing Officer of Jackson-Madison County General Hospital. Prescott is a graduate of Union University in Jackson where she received her BSN and MBA. She is board certified as an Advanced Nurse Executive with the American Nurses Credentialing Center, a member of the American Nurses Association and American Association of Critical Care Nurses.  She is responsible for West Tennessee Women’s Center, Ayers Children Medical Center including the Therapy & Learning Center, all Inpatient and Outpatient Nursing Units, Patient Care Standards, Clinical Development, Staffing/ Patient Flow, Emergency Department, Patient Transport and Dialysis.

R Sandra Ray Administrator Henry County Healthcare Center & Plumley Rehabilitation 239 Hospital Circle Paris, TN 38242 731-642-5700 Ray came to Henry County Healthcare Center in 1998 from Arkansas. She earned a master’s degree in Operations Management from the University of Arkansas and has worked in healthcare management for 37 years.  She is an active member of the Tennessee Health Care Association and her facility has won several Awards of Excellence from the American Health Care Association.

The Landing at Lakeside is a treatment facility with professionals in mind. This unique facility accommodates their need to stay connected to family and career demands while receiving treatment. Our discreet program allows individuals to address substance abuse, mental health issues or co-occurring conditions in a safe environment surrounded by amenities and specialty treatment options. For more information on The Landing, please give us a call at 901-500-8517 or visit

InCharge HEALTHCARE 2018 Kevin Rinks Chief Financial Officer Tennova Healthcare – Regional Jackson 367 Hospital Blvd. Jackson, TN 38305  731-661-2000 Rinks joined Tennova Healthcare – Regional Jackson as Chief Financial Officer in 2014. He earned a Bachelor of Science degree in Business Administration from University of Tennessee at Martin, and a Master of Health Service Administration degree from Strayer University in Nashville. He is a member of the American College of Healthcare Executives.  Rinks has served in healthcare finance leadership roles as CFO for over 10 years.  Rinks is responsible for all financial operations of the hospital and physician clinics.  Rinks and his wife Amanda have four daughters and are West Tennessee natives.

David Roberts, MD Vice President/Chief Medical Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Dr. Roberts joined West Tennessee Healthcare in 2005. He has an MD from the University of Tennessee Center for Health Sciences and is Board Certified in Geriatric Medicine and Family Medicine. Dr. Roberts is Vice President of Medical Affairs and Chief Medical Officer and works closely with the medical staff, UT Family Medicine, Quality Outcomes, Quality Plus and Patient Safety (Infection Control, The Joint Commission).

James Ross, AEMT, BSN, MSHA President and Chief Executive Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Ross is the President and Chief Executive Officer of West Tennessee Healthcare since May 2017. Throughout his 32 year career with the health system, he has held various positions including, Emergency Medical Technician, Surgical Intensive Care Registered Nurse, Critical Care Coordinator, Cardiac Services Manager, Director of CCU, Administrator of the West Tennessee Surgery Center, Executive Director of Physician Services, Director of Case Management/Social Services as well as Vice President of Hospital Services. In 2009, he was named Chief Operating Officer for Jackson-Madison County General Hospital

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and in April 2016 the Board of Trustees named him the Interim President and Chief Executive Officer for the organization. Ross is active with many professional organizations including, the Tennessee Hospital Association, Tennessee Organization of Nurse Executives (TONE), American Nurses Association (ANA), American College of Healthcare Executives (ACHE) and Leadership Jackson Alumni Association. In 2016 he was recognized as Humanitarian of the Year by the American Red Cross.

Wayne Rowell Chief Financial Officer Tennova Healthcare – Dyersburg Regional 400 E Tickle Street Dyersburg, TN 38024 731-285-2410 Rowell was named CFO at Tennova Healthcare – Dyersburg Regional in September 2015, after most recently serving in the role of Project Chief Financial Officer for Community Health Systems. Prior to his project work he was CFO at Barrow Regional Medical Center in Winder, GA. Rowell has greater than ten years of healthcare financial experience. He received a master’s of science management from Liberty University in Lynchburg, Virginia, and a bachelor’s degree in accounting from Pensacola Christian College, Pensacola, Florida.

Diane L. Rushing Director, West Tennessee Pediatrics Le Bonheur Children’s Hospital 77 Stonebridge Blvd Jackson, TN 38305 731-984-9949

diane.rushing@ Rushing joined Le Bonheur Children’s Hospital in July 1999 as a Physician Recruiter and brings over 30 years of diverse healthcare experience. Her healthcare experience includes physician recruiting, physician services, provider relations, continuing medical education and business and strategy planning. She is now Director of West Tennessee Pediatrics and oversees the services at the Le Bonheur Children’s Outpatient Center in Jackson. She received her Bachelor of Science Degree from Union University. She serves on local Boards of Directors of the Boys and Girls Club, The SafeKids Coalition of West Tennessee and The STAR Center. She is a member of the Jackson Civitan Club.

S Christie Schrotberger, PhD, RN, CHPN Assistant Dean of Nursing Lambuth Nursing Program Clinical Associate Professor University of Memphis – Lambuth 705 Lambuth Blvd Jackson, TN 38301 731-425-1969 Dr. Schrotberger is assistant dean of the Loewenberg College of Nursing for the University of Memphis – Lambuth which offers the traditional undergraduate BSN program, a nationally ranked online RN-BSN program , and FNP program in Jackson, TN. Dr. Schrotberger came to U of M – Lambuth in 2012 and became assistant dean of the program in 2017 after serving as program director since 2014. A certified hospice and palliative nurse, she is also a registered nurse on the oncology/hospice/ palliative care unit at Jackson-Madison County General Hospital. She also serves as a consultant for a internationallyrecognized simulation-learning company. Dr. Schrotberger is a member of the Tennessee Nurses Association, American Nurses Association, International Nursing Association for Clinical Simulation and Learning, Sigma Theta Tau International, and Hospice and Palliative Nurses Association. She holds a PhD in nursing education and administration from William Carey University. Her area of research is prebriefing with simulation experiences.

Sherry Scruggs Administrator Milan General Hospital 4039 South Highland Milan, TN 38358 731-686-1591 Scruggs is Administrator of Milan General Hospital and serves as Facilities Manager for both Humboldt Medical Center and Trenton Medical Center. She previously served as Administrator of Gibson General Hospital and also served as Chief Nursing Officer of this facility. She was hired as a staff nurse in 1983 and filled many different management roles throughout the hospital. In 2011, she became Administrator over two additional rural hospitals. All three hospitals are owned by West Tennessee Healthcare. Scruggs serves on many teams/committees in the healthcare system such as Lean projects, Clinical Documentation and Strategic Planning.

InCharge HEALTHCARE 2018 Dustin Summers Executive Director West Tennessee Physicians Alliance


West Tennessee Primary Care

P.O. Box 3367 Jackson, TN 731-424-0040

PAIN MANAGEMENT Summers serves as the Executive Director of the West Tennessee Physicians’ Alliance (WTPA) and West Tennessee Primary Care. Prior to joining the WTPA in March of 2014, Summers was employed as the Development Manager at Young Invincibles, a young adult health care advocacy organization, and as the Policy and Program Services Manager at the National Rural Health Association, both organizations are headquartered in Washington, DC. He is a native of Paris, TN and a graduate of the University of Tennessee-Martin. Summers also holds a master’s degree in Education from Lipscomb University in Nashville, Tennessee and an additional master’s degree in Public Health with an emphasis in Global Health from George Washington University.

Compassionate, patient-centered care for FKURQLFSDLQVX΍HUHUV



T Julie Taylor, PT, ATP, MBA Chief Executive Officer Spire Rehabilitation Hospital in partnership with HEALTHSOUTH Corporation West Tennessee Rehabilitation Center 616 West Forest Avenue Jackson, TN 38301 731-574-3000

julie.taylor@ Taylor is the Chief Executive Officer of Spire Rehabilitation Hospital in Jackson, Tennessee-- a joint venture with HealthSouth and West Tennessee Healthcare. She is a West Tennessee native growing up in Puryear, Tennessee.  The bulk of her 24 years of experience as a physical therapist has been in post-acute rehabilitation across a diverse range of settings across West Tennessee including skilled nursing, home health, pediatrics, and inpatient rehabilitation.  In 2002, Taylor earned her Assistive Technology Practitioner certification. Taylor holds a B.S. in Physical Therapy from the University of Tennessee Health Science Center in Memphis, Tennessee.  She completed her MBA through Bethel University in 2017. 

Conditions we treat include:

Our treatments include:

• • • • • • • • • •

• Epidural Steroid Injections • Facet Injections/Medial Branch Nerve Blocks • Radio Frequency Ablation Therapy • Genicular Nerve Blocks • Sacroiliac Joint Injections • Sympathetic Nerve Blocks • Management of Medications • Spinal Cord Stimulator Therapy • Botox Treatment for Chronic Migraines

Chronic Refractory Migraines Facial Pain Neck Pain Shoulder Pain Thoracic Spine Pain Lower Back/Lumbar Pain Hip and Knee Pain Post-Surgical Back Pain CRPS/RSD Fibromyalgia


GERMANTOWN PARK 8001 Centerview Pkwy Suite 215 Memphis,TN 38018



901.249.5905 VISIT

West TN Medical News 17

InCharge HEALTHCARE 2018 Deann Thelen Vice President Hospital Services West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Thelen joined West Tennessee Healthcare in 2012 following a career that includes being Chief of Operations, UI Heart and Vascular Center at University of Iowa hospitals and Clinics. She has an MBA in Healthcare from University of Phoenix, a BSN and RN from the University of Iowa. She has more than 30 years of experience in healthcare. She oversees West Tennessee Heart and Vascular Center, Radiology, Imaging Center, Respiratory, Pharmacy, Peri Procedure, Surgical Services, GI Services, Chest Pain Unit, Anesthesia and Pain Services.

in 1993. Utley serves as Vice President and Chief Patient Experience Officer; her additional areas of responsibility include Patient & Physician Satisfaction, Guest Services, Volunteer Services, Gift Shop, and Communication Center. Utley has an Associate Degree and Bachelor Degree in Nursing from Union University, as well as a Masters in Public Administration from University of Memphis. Utley previously served as the Vice President of Hospital Services for five rural hospitals, Executive Director of Pathways Behavior Health Hospital, and Administrator of Humboldt General Hospital.

W Utley has an ASN and a BSN from Union University and a MPH from University of Memphis. Utley oversees Patient Experience, Guest Services and Call Center/PBX. Utley joined West Tennessee Healthcare


Cynthia Whitaker Chief Clinical Officer/ Chief Nursing Office Henry County Medical Center 301 Tyson Avenue Paris, TN 38242 731-644-8257

U Karen Utley Vice President/Chief Patient Experience Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000

position prior to joining Henry County Medical Center at Swedish Medical Center in Issaquah Washington where she served as Nurse Executive, responsible for Nursing and Operations throughout the 144 bed facility. She joined Henry County Medical Center as Chief Nursing Officer in May of 2016 and was recently added the title of Chief Clinical Officer as her Leadership role expanded beyond Nursing Services to include, Home Health/Hospice, Laboratory, Quality Department, Respiratory Therapy and Sleep Lab. Ms. Whitaker has 3 children and 1 grandchild and enjoys spending time with both family and friends she has made across the span of her career. Whitaker is originally from Nebraska where she first worked in Healthcare as a Respiratory Therapist before completing her BSN at Creighton University in Omaha. She focused her early nursing career in the Intensive Care, Telemetry and Emergency Department serving as staff RN and Charge RN. Ms. Whitaker began her Nursing Leadership career in 2002 in the New England area, working with an HCA facility in Portsmouth New Hampshire. She completed her MSN with a focus on Nursing Leadership at St. Josephs College of Maine. She has continued in her Leadership Career with her most recent

Janice R. Zimmer, RN, MSN Chief Nursing Officer Tennova Healthcare – Regional Jackson 367 Hospital Blvd. Jackson, TN 38305 731-661-2000 Zimmer was appointed CNO of Regional Hospital of Jackson in March of 2005. In the seven years she has been there, Zimmer has received the CNO Excellence in Leadership award four times to include the last three consecutive years. Her 35 years of healthcare experience include advanced nurse practice roles, education and administration. Zimmer and her husband Bo have two sons and are active with the Augustine School of Jackson.

InCharge Healthcare 2017 Company Index A


Sports, Ortho and Spine, 12

Ayer’s Children’s Medical Center, 12

Kirkland Cancer Center, 14



Kristina Only Photography, 18


Baptist Memorial Hospital – Union City, 9


Tennova Healthcare, Regional Jackson, 2, 8, 16, 18

Baptist Memorial Hospital – Huntingdon, 9

Lakeside Behavioral Health System, 15

Tennova Healthcare, Dyersburg Regional, 10, 16

Baptist Memorial Hospital – Tipton, 13

Lambuth Nursing Program, 16

Tennova Healthcare, Volunteer Martin, 8, 9

Bethel University, 11

Landau Uniforms, 13


Bolivar General Hospital, 13

LeBonheur Children’s Hospital, 16

Union University School of Nursing, 12


LifeLinc Pain Centers, 17

UTHSC Family Medicine, 14

Camden General Hospital, 8




Milan General Hospital, 16

West Tennessee Health Care, 5, 8, 10, 13, 14, 16, 18

Hardin Medical Center, 12, 13


West Tennessee Bone & Joint, 8, 12, 13

Henry County Medical Center, 10, 11, 14, 18

Pathways of Tennessee, 12

West Tennessee Physicians Alliance, 17

Henry County Healthcare Center & Plumley Rehabilitation, 14

Physician’s Surgery Center, 13

West Tennessee Primary Care, 17


Woman’s Clinic, 10

J The Jackson Clinic, 8, 11, 14 Jackson-Madison County General Hospital, 8 Jackson Urological Associates, PC, 10

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Spire Cane Creek Rehabilitation/HealthSouth, 12 Spire Rehabilitation Hospital/HealthSouth/West TN Rehabilitation Center, 17

InCharge 18 WTMN  
InCharge 18 WTMN  

West TN Medical News InCharge 2018