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InCharge HEALTHCARE 2018 Deann Thelen Vice President Hospital Services West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000 Thelen joined West Tennessee Healthcare in 2012 following a career that includes being Chief of Operations, UI Heart and Vascular Center at University of Iowa hospitals and Clinics. She has an MBA in Healthcare from University of Phoenix, a BSN and RN from the University of Iowa. She has more than 30 years of experience in healthcare. She oversees West Tennessee Heart and Vascular Center, Radiology, Imaging Center, Respiratory, Pharmacy, Peri Procedure, Surgical Services, GI Services, Chest Pain Unit, Anesthesia and Pain Services.

in 1993. Utley serves as Vice President and Chief Patient Experience Officer; her additional areas of responsibility include Patient & Physician Satisfaction, Guest Services, Volunteer Services, Gift Shop, and Communication Center. Utley has an Associate Degree and Bachelor Degree in Nursing from Union University, as well as a Masters in Public Administration from University of Memphis. Utley previously served as the Vice President of Hospital Services for five rural hospitals, Executive Director of Pathways Behavior Health Hospital, and Administrator of Humboldt General Hospital.

W Utley has an ASN and a BSN from Union University and a MPH from University of Memphis. Utley oversees Patient Experience, Guest Services and Call Center/PBX. Utley joined West Tennessee Healthcare


Cynthia Whitaker Chief Clinical Officer/ Chief Nursing Office Henry County Medical Center 301 Tyson Avenue Paris, TN 38242 731-644-8257

U Karen Utley Vice President/Chief Patient Experience Officer West Tennessee Healthcare 620 Skyline Drive Jackson, TN 38301 731-541-5000

position prior to joining Henry County Medical Center at Swedish Medical Center in Issaquah Washington where she served as Nurse Executive, responsible for Nursing and Operations throughout the 144 bed facility. She joined Henry County Medical Center as Chief Nursing Officer in May of 2016 and was recently added the title of Chief Clinical Officer as her Leadership role expanded beyond Nursing Services to include, Home Health/Hospice, Laboratory, Quality Department, Respiratory Therapy and Sleep Lab. Ms. Whitaker has 3 children and 1 grandchild and enjoys spending time with both family and friends she has made across the span of her career. Whitaker is originally from Nebraska where she first worked in Healthcare as a Respiratory Therapist before completing her BSN at Creighton University in Omaha. She focused her early nursing career in the Intensive Care, Telemetry and Emergency Department serving as staff RN and Charge RN. Ms. Whitaker began her Nursing Leadership career in 2002 in the New England area, working with an HCA facility in Portsmouth New Hampshire. She completed her MSN with a focus on Nursing Leadership at St. Josephs College of Maine. She has continued in her Leadership Career with her most recent

Janice R. Zimmer, RN, MSN Chief Nursing Officer Tennova Healthcare – Regional Jackson 367 Hospital Blvd. Jackson, TN 38305 731-661-2000 Zimmer was appointed CNO of Regional Hospital of Jackson in March of 2005. In the seven years she has been there, Zimmer has received the CNO Excellence in Leadership award four times to include the last three consecutive years. Her 35 years of healthcare experience include advanced nurse practice roles, education and administration. Zimmer and her husband Bo have two sons and are active with the Augustine School of Jackson.

InCharge Healthcare 2017 Company Index A


Sports, Ortho and Spine, 12

Ayer’s Children’s Medical Center, 12

Kirkland Cancer Center, 14



Kristina Only Photography, 18


Baptist Memorial Hospital – Union City, 9


Tennova Healthcare, Regional Jackson, 2, 8, 16, 18

Baptist Memorial Hospital – Huntingdon, 9

Lakeside Behavioral Health System, 15

Tennova Healthcare, Dyersburg Regional, 10, 16

Baptist Memorial Hospital – Tipton, 13

Lambuth Nursing Program, 16

Tennova Healthcare, Volunteer Martin, 8, 9

Bethel University, 11

Landau Uniforms, 13


Bolivar General Hospital, 13

LeBonheur Children’s Hospital, 16

Union University School of Nursing, 12


LifeLinc Pain Centers, 17

UTHSC Family Medicine, 14

Camden General Hospital, 8




Milan General Hospital, 16

West Tennessee Health Care, 5, 8, 10, 13, 14, 16, 18

Hardin Medical Center, 12, 13


West Tennessee Bone & Joint, 8, 12, 13

Henry County Medical Center, 10, 11, 14, 18

Pathways of Tennessee, 12

West Tennessee Physicians Alliance, 17

Henry County Healthcare Center & Plumley Rehabilitation, 14

Physician’s Surgery Center, 13

West Tennessee Primary Care, 17


Woman’s Clinic, 10

J The Jackson Clinic, 8, 11, 14 Jackson-Madison County General Hospital, 8 Jackson Urological Associates, PC, 10

18 West TN Medical News

Spire Cane Creek Rehabilitation/HealthSouth, 12 Spire Rehabilitation Hospital/HealthSouth/West TN Rehabilitation Center, 17

InCharge 18 WTMN  

West TN Medical News InCharge 2018

InCharge 18 WTMN  

West TN Medical News InCharge 2018