2021 Memphis Medical News InCharge Healthcare

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InCharge HEALTHCARE 2021 our people, not knowing what was coming next or for how long it would last. Our staff needed to know that we were going to have their backs, because we knew they would be there for us when we needed it. Amidst the chaos, I could at least ensure that their jobs were not something over which they would stress. Early in the pandemic, before the FFCRA was even conceived, we gave every employee ten additional days of PTO, no matter the employee’s role or tenure. We created opportunities for work across departments, such as ASC staff used to working in the OR were instead fielding front office calls. If an employee wanted to work, we did everything we could to make it happen. Laptops were ordered and onboarded, remote working capabilities were implemented, and staff was cross-trained; our IT costs skyrocketed. Simply not knowing has been one of the biggest causes of stress from the pandemic: am I safe, how long will this last, will I still have health insurance? Since then, I try to provide as much predictability to our team’s lives as I can. Tacker: I think it varies by individual and circumstance. Generally, we have stayed very busy. With the development of the lab, as well as our management of the testing sites and ongoing patient care, we have been fortunate that most of our staff have continued to be able to work. I would be amiss if I didn’t acknowledge that the team has worked very hard, and sometimes becomes tired/ frustrated. It’s just the world we live in currently. The key is to make sure everyone feels safe, supported and gets adequate time to recharge. It’s a marathon, not a sprint. We just have to pace ourselves.


Mid-South Pulmonary & Sleep Specialists PC

would like to say

Thank You to our Referring Physicians For trusting us with your patient’s respiratory and sleep problems

Breath Easy. Sleep Well. Mid-South Pulmonary & Sleep Specialists PC 5050 Poplar Ave | Memphis, TN 38157

901-276-2662 www.mspulmonary.com

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