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Lesson 4: The Performance Management Process

Critical Elements

Participant Guide

Learning Points: • A critical element is an assignment or responsibility that is of such importance that an unacceptable performance in that element would result in the determination that the employee’s performance is unacceptable. • Every performance plan must contain at least one critical element. Because they are the cornerstones of an employee’s performance rating, the critical elements included in the performance plan must be within the employee’s control.

Performance Management for HR Practitioners

September 2011

Page 77

Performance Management for HR Practitioners Participant Guide  

Performance Management for HR Practitioners Participant Guide

Performance Management for HR Practitioners Participant Guide  

Performance Management for HR Practitioners Participant Guide