Lesson 3: Communication, Coaching, and Feedback
o Informal (to exchange pleasantries, check in on progress, to create a culture in which good communication is commonplace) Other things to consider: â€˘ You should always be aware of contradicting yourself. This contradiction could occur between your tone, your body language, or your intended message. For example, closed body language will contradict an invitation for an employee to express an opinion. â€˘ You also need to pay close attention to when, where, and how communication happens. Different messages will be understood in different ways, depending on the circumstances that surround the communication.
Performance Management for HR Practitioners
Performance Management for HR Practitioners Participant Guide