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Lesson 2: Overview of PM and the Role of the HR Practitioner

Performance Management Process

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Participant Guide

Learning Points: • The performance management process contains three phases and consists of the following four elements: o Planning o Monitoring and Developing o Rating and Rewarding o Coaching and Feedback • You can see in the graphic that coaching and feedback do not constitute an actual phase in the cycle, but are repeated activities within the entire process. Effective communication allows efficient transitions throughout the performance management process. • Once one cycle is completed, it begins again.

September 2011

Performance Management for HR Practitioners

Performance Management for HR Practitioners Participant Guide  

Performance Management for HR Practitioners Participant Guide

Performance Management for HR Practitioners Participant Guide  

Performance Management for HR Practitioners Participant Guide