Page 115

Lesson 4: The Performance Management Process

Considerations for the Rating of Record

Participant Guide

Learning Points: While supervisors/managers are determining the rating of record for a given employee, they have a number of pieces of information to weigh: • Their own documentation of observed performance. Over the last year they should have maintained a file of observations about the employee’s performance. • The employee’s self-assessment and supporting facts. The employee should present supporting evidence for his or her idea of the rating he or she deserves. • The customer. How did the recipient or beneficiary of the work performed respond to it?

Performance Management for HR Practitioners

September 2011

Page 113

Performance Management for HR Practitioners Participant Guide  

Performance Management for HR Practitioners Participant Guide

Performance Management for HR Practitioners Participant Guide  

Performance Management for HR Practitioners Participant Guide