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2015 - 16 Annual Report

jobs for today. careers for tomorrow.

Goodwill Keystone Area Goodwill Keystone Area, a 501(c)(3) nonprofit organization, serves 22 counties in Pennsylvania.

Mission To support persons with disabilities and other barriers to independence in achieving their fullest potential as workers and as members of the broader community.

Vision A community where the talents and value of all people are celebrated.

Value Statement • Respect: We will treat all people with dignity and respect. • Integrity: We will consistently be honest, transparent, ethical and genuine in all we do. • Stewardship: We will exercise great care in the management of all that is entrusted to us. • Learning: We will continually grow as individuals and as an organization. • Accomplishment: We will work hard to achieve our goals, learn from our mistakes, and be grateful for our success.

International Goodwill Keystone Area is a member of Goodwill Industries International (GII), a network of 165 independent, community-based organizations in the United States, Canada, and 13 other countries.

Programs & Services

Our territory covers 22 counties in Pennsylvania.

Mission Services Goodwill provides education and career services, job placement opportunities, post-employment support, and personal development to individuals with disabilities and other barriers to independence. Individuals can achieve greater levels of self-sufficiency and economic success through Goodwill’s Mission Services. Goodwill programs strengthen communities and families and promote self-sufficiency and dignity for those we serve.

Donated Goods and Retail Goodwill utilizes its retail and donation centers to provide on-the-job training and employment to people with disabilities, people with disadvantages, and others having barriers to finding employment. Revenue from the sale of donated goods goes directly toward supporting and growing critical community-based services and other employment-related supports.

Business Services Goodwill creates paid employment experiences and job training opportunities for people with disabilities and other barriers to independence by providing contract work for commercial businesses, state and local government, and other community partners. These business service opportunities provide a variety of work experience and training environments in Goodwill facilities and in the community.

VOLUNTEER Board of Directors Chair Brenda Kauffman Vice Chairs Harris Booker Chuck Wingate Immediate Past Chair Anthony Byrne Robert P. Blickley Katie E. Clarke Richard W. Conley Schaun D. Henry James Lowe James Perano Jane Pinkerton Craig Schwartz President, CEO Ron Kratofil President & CEO Ron Kratofil with Board Chair Brenda Kauffman in our distribution center in Harrisburg, PA.

To Our Community: On March 10, 2016 Governor Wolf issued an Executive Order that stated, in part, that â€œâ€Ś competitive integrated employment is the first consideration and preferred outcome of publiclyfunded education, training, employment and related services, and long-term supports and services for working-age Pennsylvanians with a disability.â€? That order solidly planted the Commonwealth of Pennsylvania as an Employment First State, a movement to promote the full inclusion of people with the most significant disabilities in the workplace and community in typical workplace settings where the majority of workers do not have disabilities. This order aligns Pennsylvania with parallel movements at the national level led by the Centers for Medicare and Medicaid Services and the Workforce Innovation and Opportunity Act. Inherent in this movement is the necessity to bid farewell to the traditional sheltered workshops that have served our communities for decades.

While providing security, basic work opportunity and social benefit to many individuals, traditional sheltered workshops have simply not transitioned large numbers of individuals into competitive integrated employment outcomes. So Goodwill and many of those we serve are entering a major transition point, moving beyond the world of sheltered work and into the world of competitive integrated employment. During this time of change for families and individuals with disabilities and barriers to independence, we ask that you walk with Goodwill and broaden notions and ideas on how we can continue to build a community that welcomes diversity and full inclusion. Together, we can enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.

Brenda & Ron

SCSEP jane

City: Flourtown P Program: SCSE odwill: I Because of Go nce ta r o p im e h t d learne of networKing.

“I just love it here. The girls are so nice and smart,” said Jane. In 2016, through networking, Jane landed a position as a study moderator, bookstore attendant, and afterschool supervisor at the Mount Saint Joseph Academy in Flourtown. Jane explained, “I always had steady employment and when I became unemployed, I was petrified.” With the help of Goodwill, she

Through the federal Senior Community Service Employment Program (SCSEP), Goodwill helps individuals age 55 and older who meet specific criteria receive job training and find employment.

sharpened her job search skills. “One thing that I learned is the power of networking.” Goodwill Job Specialist/Developer Ginny Neumer stayed in touch with Jane and presented her opportunities to network. Ginny said, “You never know who is hiring or when a job will open, so you need to be out in front of people.” A grandmother of three, Jane would meet Ginny at events to meet employers or recruiters.” Then, one day Jane got the call. She said, “Someone heard that I was looking for a job and thought I would be a good fit at the Academy. I went for an interview and got a full-time position!”

During the 2015-2016 fiscal year,

Goodwill assisted 348 seniors through SCSEP.


City: Reading

“Everyone has to start somewhere,” said Andri. Andri, a high school senior, has a great sense of understanding that entry-level work is a starting point and a stepping stone to something bigger and better. He said, “I plan to have other jobs, but I need to start here and work my way up, because that’s what you do.” Over the 2016 summer, Andri participated in the Goodwill Summer Work Experience & Assessment Program. Through this program, Andri, who is deaf, worked at Reading High School completing a variety of tasks like painting, fixing desks and chairs, and detail cleaning. Goodwill Summer Work Experience & Assessment Program, also known as SWEAP, gives teens and young adults with disabilities, between the ages of 16 and 21, the opportunity to gain real-world work experience and earn their first paychecks.

Program: SWEA P Because of Go odwill: I got my first job. His job coach Robin Shingle said, “Andri knows English, Spanish and sign language. He translated or interpreted for others, and it helped everyone gel together.” Andri has his sights on college and would like to study fields that relate to media, communications and graphic design. He said, “A lot of people want to be famous. I don’t need to be famous; I need to be successful. And you do that through hard work.”

During the 2015-2016 fiscal year,

Goodwill assisted 243 young adults through SWEAP.


City: Harrisburg

RCH Program: Project SEA ill: Because of Goodw am. te a f o t r a p e b to t o Ig

As Trevor bustles through the halls of the Dauphin County Courthouse, he is smiling, yet focused. He realizes that people are counting on him. Trevor started working as an intern at the courthouse through Project SEARCH. In September 2016, Trevor was hired as an employee. Dauphin County Clerk of Courts Dale Klein said, “It’s not easy finding qualified candidates and Trevor is a hard, motivated worker.” Dale added, “He’s learning to docket and helps with filing and communications, whatever is needed.’’ Commissioner George P. Hartwick, III said, “With various departments and many different kinds of jobs, we realized the county could provide excellent, real-world internship opportunities to people with intellectual disabilities.’’ For Trevor, he likes being part of a team. He said, “It’s nice to be needed. I like that people depend on me. I always wanted to work in an office.”

Project SEARCH’s primary objective is to secure competitive employment for people with disabilities. Project SEARCH programs have been implemented throughout the state, though Dauphin is the only one offering county internships. Project SEARCH is a 36-week program and provides job opportunities in a variety of areas, including court-related support and facilities maintenance. A Goodwill staff member has an office at the county where career classes are taught. Project SEARCH is made possible through a partnership and funding from Dauphin County Mental Health/ Intellectual Disabilities Program, Office of Vocational Rehabilitation and Goodwill Keystone Area.

During the 2015-2016 fiscal year,

Goodwill served 25 people through Project SEARCH.

Business Services Goodwill offers Commercial Custodial Service & Labor Fulfillment. Goodwill Business Services While we are known for our stores and donation centers, Goodwill also operates several business services that aid in the funding of our mission services and provide more job training environments. Additionally, our business services offer employment for people who have disabilities and barriers to independence. By providing contract work to our community partners, commercial businesses, and government, we are able to serve more people with barriers throughout our 22-county territory in Pennsylvania.

Some of our regular customers: • Amerisource Bergen • Armstrong World Industries, Inc. • Crayola LLC • Dayton Parts, Inc. • Direct Learning Systems • DS Services of America • Good Shepherd Rehabilitation Network • Just Born • Keystone Industries • The Kraft Heinz Company • Lehigh Valley Logistics • Miller-Keystone Blood Center • PPL Electric Utilities • Second Harvest Food Bank • UniqueSource Products & Services


People worked on federal contracts through the AbilityOne program

SourceAmerica, AbilityOne, and Goodwill Services, Inc. SourceAmerica (formerly NISH), a national nonprofit, is the leading source of job opportunities for a dedicated and highly qualified workforce – people with significant disabilities. SourceAmerica puts the AbilityOne Program into action for federal government customers. They accomplish this through a nationwide network of more than 550 community nonprofit agency partners to fulfill contracting needs for the federal government, commercial businesses and

government contractors. Goodwill Services, Inc. is one of the agency partners. Through participation in the AbilityOne federal contract program, Goodwill Services, Inc. provides paid employment experiences and job placement for individuals with disabilities. Some of our regular customers: • DECCO Mechanicsburg • General Services Administration • 99th Regional Support Command • United States Army • Veteran’s Affairs Administration


Square feet of custodial worK


City: YorK Program: AbilityOne

Because of Goodwill: I receive paid job training.

Partner: InterContinental Hotel Group Employer: Holiday Inn Allentown Center City Because of Goodwill: People with barriers to independence receive training and competitive es. employment opportuniti InterContinental Hotels Group (IHG), one of the world’s leading hotel companies, and Goodwill Industries International established the Goodwill IHG Academy. This program offers skills development and employment opportunities to people seeking a career in the hospitality industry.

Carrol Rodriguez participates in a hospitality training program.

Goodwill Keystone Area partnered with Holiday Inn - Allentown Center City, Office of Vocational Rehabilitation, and County Mental Health/ Intellectual Disabilities to bring this program to the Lehigh Valley. Both classroom instruction and the work experience component take place at the Holiday Inn. The program covers housekeeping, laundry, maintenance, security, food and beverage, front desk and guest services. Participants are in one or two work rotations based on their interests. General Manager of the Holiday Inn - Allentown Center City, JR Lebron, assisted in leading the effort to make Goodwill IHG Academy a reality at his hotel. He said, “I thought it would open doors to people who have a hard time finding a job. It’s gratifying to see the results. It’s really amazing.”

A Select Group of Employers Goodwill offers assessment, employment, education, and personal development to prepare people for work. Each year, companies throughout our 22 county service area hire our graduates. 2nd Ave. Value Stores • Abilities in Motion • ACME • Advance Central Services Pennsylvania • The Allentown Rescue Mission • AmerisourceBergen • Arby’s • The Arc of Delaware County • BAYADA Home Health Care • Berks & Beyond Employment Services Inc. • Bernardine Center • Better Homes, Inc. • Betts Food Products • BJ’s Wholesale Club • Blaise Alexander Nissan • Blue Mountain School District • Brereton Manor Personal Care Home • Buffalo Wild Wings • Burger King • Capital Building Services at Bon-Ton • Cedarbrook Nursing Home • Chester County OIC • Chili’s • Chuck E. Cheese’s • Classic Staffing Services • Clean Country, Inc. • Coatesville Area Public Library • ComForCare • Community Action Agency of Delaware County, Inc. • Quality Copy Products • Compass Group • Country Table Restaurant, Bakery and Deli • Cracker Barrel Old Country Store • Crossroads Fellowship Church • CROSSMARK • CVS Pharmacy • Dauphin County Clerk of Courts • Delaware County Courthouse and Government Center • Diamond Drugs, Inc. • Diversified Maintenance • Dollar Tree • Dorney Park & Wildwater Kingdom • Drohan Brick & Supply Inc. • Easter Seals Southeastern Pennsylvania • The Eddington House • Emerge Work at Home LLC • Enviromental Cleaning Solutions, Inc. • Excel Homes Group, LLC • Experience Works, Inc. • Fanelli Trucking & Warehousing • FedEx • Friendly’s • Frey Village • Gage Personnel • GCA Services Group • George’s Market at Dreshertown • Giant Food Stores, LLC • Gilbert Professional Cleaning Services • Global Healthcare Group LLC • Good Neighbor Senior Center • Goodwill of Delaware County • Griswold Home Care of Chestnut Hill-Blue Bell • Grocery Outlet Inc. • Habitat For Humanity • Habitat For Humanity ReStore • Harrisburg Area Community College • Hampton Inn • Handi-Crafters Inc • Heritage Springs Memory Care • Hobbie Personnel Services • Holiday Inn • HomeGoods • Hope Enterprises • HopeWorx, Inc. • Horsham Township Library • IHOP • Impact Thrift Stores • Inglis House • The Inn at Reading • Integrated Medical Group • Interphase Medical Equipment • JD’s Precision Automotive • Jiffy Lube • Jo-Ann Stores, Inc. • Juniata County Head Start/Early Head Start • KER Custom Molders, Inc. • Keystone Blind Association • KFC • Kmart • Kohl’s • LanceSoft, Inc. • Lehigh Valley Health Network • Lehigh Valley Logistics, Inc. • Liberty Thrift & Home Furnishings • Lingle’s Neighborhood Market • Linktech Inc • Lisette Home Care Services • Lowe’s • Manor at Susquehanna Village • Marshalls • Martin’s Country Market • Marzoni’s Brick Oven & Brewing Co. • McDonald’s • Meadowood Senior Living • The Melting Pot • Merry Maids • Metz Culinary Management, Inc. • Micro-Innovation • Microtel Inn & Suites • Modi’s • Molina Healthcare • Monarch Staffing • Montgomery County Sheriff’s Office • Mount Saint Joseph Academy • Northeast Prestressed Products, LLC • One Source Staffing Solutions • Open System Healthcare • Oregon Dairy Supermarket • Parkhurst Dining • Paterson and Sons Cleaning Service, LLC • Penn Engineering & Manufacturing Corp. • Penn Pharmacy • PennDOT • Pennsylvania Association for the Blind • PeopleShare • Perkins Restaurant & Bakery • Petco • Pfizer • PennDOT Photo License Center • PriceRite • Quick Cab • Ramada Hotels • ReDCo Group • Red Robin • Redner’s Markets, Inc. • Rite Aide • Ritz Barbecue • Roundtop Mountain Resort • Sacred Heart Convent • Sacred Heart Senior Living • The Salvation Army • Sam’s Club • Sesame Place • ShopRite Supermarkets • Sodexo • Spring House Estates • Saint Patrick’s Cemetery • Staples • Survey Technology Reserach Center • Sullivan’s Steakhouse • Sunnybrook Ballroom • Supremo Food Market • M Sushi House & Resturant • SYNERGY HomeCare • Taco Bell • Target • Tempstar • Towne Resource Management Inc. • Tremont Health & Rehabilitation • TruBridge • Twining Village • United Home Builders • The United Union of Roofers, Waterproofers & Allied Workers • USM • VA Medical Center • Vision Resources of Central Pennsylvania • Walmart • Warrior Run School District • Washington Crossings Apartments • Wawa Inc. • • Weis Markets • White Deer Run • Willy Joe’s Resturant • Workforce Resources • YMCA • Zurn Industries

Recycling by the Trailer 7,932

laser toner cartridges re-manufactured



trailers of electronics recycled

trailers of books recycled



trailers of cardboard recycled


trailers of glass recycled


trailers of knickknacks recycled

trailers of metal recycled


trailers of plastic recycled


trailers of paper recycled


trailers of clothing reused



trailers of purses & belts recycled

trailers of computers recycled through Dell Reconnect


trailers of shoes recycled


trailer of stuffed animals recycled

eStuff 92,091 ITEMS SOLD $1,894,679 IN SALES

328,569 Visitors to our website




Online sales at shopgood


Total Total Impressions Impressions


posts and Facebook



Fashion Blog

Host a Donation Bin Goodwill Donation Bins allows property managers to reduce trash disposal costs by removing textiles from the building waste stream and provides a convenient and tidy place to donate items. We have interior goBins and exterior boxes available. Each are equipped with a smart sensor that alerts us when it reaches capacity, which eliminates unsightly overflow.

Because of Goodwill...


eived People rec ng life-changi services


People found jo bs in the commun ity


Services that provide support related to maintaining a job or becoming more self-sufficient

Training - 27%

Services that develop skills leading to self-sufficiency


People received paid training in all programs


Develop a career or service plan, assign a case manager (or equivalent), and provide longer support to individuals

Employment - 23%

Services that define a career path, secure employment and retain employment

Assessment - 18%

Services that provide information useful in career planning and accessing services

Basic - 29% Provide a distinct and targeted service to support an individual

Light - 10% Provide a one-time general service

Social Enterprise & stores Centers Donation


As a nonprofit social enterprise, Goodwill Keystone Area earns over 84% of its revenue in the marketplace. We thank our shoppers, donors, and business service customers for helping us deliver on our mission.

5 1 1 , 5 3,13 Shoppers


81 , 9 8 8 RS



July 1, 2015 - June 30, 2016

The Community Investment Sale of Donated Goods

Goodwill Returns to the Community $47,826,901

Mission Services

Mission Services Funding


Management & General

Business Services for Industry



Community Investment in Programs $65,226,652




Net Loss



$61,007,800 $5,061,455 $319,162 $66,388,417

Presented by Colleen McAuliffe, CFO, Goodwill Keystone Area It is the policy of Goodwill Keystone Area to provide equal employment and training opportunities without regard to race, color, gender, religion, national origin, age, sexual orientation, gender identity, veteran or disabled status.


Juggling work, raising children and going to school seemed overwhelming, until one day Darlyn, a Goodwill retail employee, heard about Good Careers Start Here. She said, “As soon as I heard, I called Goodwill Career Navigator Marcella Jordan to get an application.” Marcella said, “Often transportation, childcare and finances prevent people from developing a new career path. We want to teach people how to manage these things so they can get the education they need to pursue a career.” After participants are accepted, they identify their skills, interests, and career goals in an eight-week prep course. Darlyn said, “I learned that my heart is still with helping people. I’m hoping to be a nurse some day.”


City: Reading Program: Good Careers Start Here Because of Go odwill: I’m hoping to be a nurse some da y. Darlyn is part of a Good Careers cohort in Berks County. It is the sixth Good Careers group of participants. Good Careers cohorts also took place in Harrisburg, Lancaster, and Lehigh Valley. Participants who pursue education after the prep course are guided through the school application process and financial aid. Goodwill Keystone Area Foundation provides scholarship aid for traditional items like laptops and books, and assistance for childcare and transportation. Darlyn completed a Good Careers prep course and is taking classes at Reading Area Community College (RACC).

Good Careers Start Here offers Goodwill employees, their immediate family members and persons who have received assistance from Goodwill the opportunity to earn an education credential leading to a high demand career with familysustaining wages in the community. Good Careers helps people overcome barriers that hold them back from gaining a certification or degree. Darlyn and her children attend prep class graduation.

Named Funds and Grant Making Activity

ABOUT THE FOUNDATION The Goodwill Keystone Area Foundation provides support for innovative services for individuals with disabilities and other barriers to independence, helping them reach their fullest potential as workers and as members of the broader community. The Foundation seeks financial resources for services provided by Goodwill Keystone Area and similar nonprofit organizations throughout 22 counties in Pennsylvania.

Board of Directors Chair Timothy P. Hanlon Vice Chair Kenneth A. Norman Immediate Past Chair Marion C. Alexander

Harris T. Booker, Jr. Rosemary Browne Barry R. Landis Paul Mattaini Frank Pinto Donna Schankweiler President, CEO Ron Kratofil

Raymond E. Evleth Charitable Trust Family Strengthening Fund, Goodwill Keystone Area Good Careers Start Here Education Initiative The Gary McElwain Fund The Dr. Claude E. Nichols, Jr. Memorial Endowment Eric N. Stein Retail Technology Fund

Grants Good Careers Start Here Education Initiative: $67,805 grant to help transition people beyond Goodwill into high demand careers in the community. Getting Ahead: $26,324 grant to Goodwill Keystone Area to train Mission Services staff to deliver the Getting Ahead in a Just-Gettin’-By World curriculum. IHG Academy Training and Employment Program: $86,195 grant to Goodwill Keystone Area to serve persons with disabilities in the International Hotel Group (IHG) classroom and internship program. Mission Services Technology, year two: $33,616 grant to enhance workplace productivity and accommodations for individuals receiving services through Goodwill Keystone Area. Total Facility Management: $64,110 grant to Goodwill Keystone Area to fund the research and proposal writing as the first step in preparation for application for a Federal Total Facilities Management Contract to train and employ persons with severe disabilities. Mission Services: $170,400 from the Raymond E. Evleth Charitable Trust to support Goodwill Keystone Area mission services. Leadership Development: $4,321 grant from The Gary McElwain Fund to use the RightPath assessment to develop Goodwill staff leadership and training. Barcoding for Donated Goods Retail: $11,726 grant from the Eric N. Stein Retail Technology Fund for the start up of barcoding of donated goods merchandise.


STATEMENT OF FOUNDATION FINANCIAL POSITION july 1, 2015 - june 30, 2016 Investments $7,091,122 Beneficial Interest in Perpetual Trust Other Total Assets Current Liabilities

$3,428,935 $529,206 $11,049,263 $52,064

Net Assets - Unrestricted - Temporarily Restricted - Permanently Restricted Total Liabilities & Net Assets

$6,829,225 $690,031 $3,477,943 $11,049,263

Presented by: Colleen McAuliffe, CFO Goodwill Keystone Area

William & Marion C Alexander • Alexander Building Construction • The Kenneth Bankert Foundation, Inc • Barley, Snyder, Senft & Cohen, LLC • Benchmark Construction Company, Inc. • Robert P. Blickley • Harris & Emily Booker • Brentwood Industries • Rosemary Browne • Judy & Tony Byrne • John & Raquel Campbell • Certified Carpet • Allen & Katie Clarke • Country Meadows Retirement Communities • Donegal Mutual • Ephrata Community Hospital • Fulton Bank • Anne & Philip Glatfelter III Family Foundation • The Hall Foundation • Timothy P. Hanlon • Harsco Corporation • Schaun & Michele Henry • Hershey Entertainment & Resorts Co. • Highmark Blue Shield • Mr. Richard E. Jordan, II • Mrs. Brenda Kauffman • David & Joanne Kleppinger • Ron & Fran Kratofil • Lancaster County Solid Waste Management • Barry & Suzanne Landis • LB Smith Estate Foundation Inc • Mr. & Mrs. Kenneth E. Lehman • James & Mendi Lowe • Colleen McAuliffe • David & Kathryn McCorkle • McCormick Family Foundation • Gary M. McElwain • Mr. & Mrs. Dennis J. McGee • John & Marsha McHenry • Richard E. Moser • Dr. & Mrs. William M. Murray • Helen & Spencer Nauman • Mr. Kenneth A. Norman • Pepper Hamilton LLP • Mr. James Perano • Frank & Barbara Pinto • PSECU • Reinsel Kuntz Lesher • Craig Roda • David & Donna Schankweiler • Barry & Karyn Schoch • Sharon L. Schwab • Craig Schwartz • Anonymous • Jennifer B. Silbert • Simeral • Construction Co. Inc. • The Joseph T. & Helen M. Simpson Foundation • Susan Soderberg & Terri King • The Donald B. & Dorothy L. Stabler Foundation • The Steinman Foundation • StoudtAdvisors • Trout, Ebersole & Groff, LLP • UGI • Union Community Bank • ursource, LLC • Walz Group • Warfel Construction Company • Franklin & Ruth Wells Foundation • Wells Fargo Foundation • Mr. Chuck Wingate • The Wolf Organization, Inc. • Ms. Manon B. Yeager • Mr. Merrill A. Yohe, Jr. • Mrs. Nancy C. Zimmerman

Bill & Marion C.


City: Hummelstown Role: Volunteers Because of Goodwill: We act are able to see the imp of our contribution. For more than 40 years, Bill and Marion C. Alexander have volunteered and supported the mission and operations of Goodwill Keystone Area. Through special events, fundraising, and leadership, Bill and Marion have made vital contributions that have lead to the growth and sustainability of Goodwill. Because of their commitment, Goodwill has been able to serve and make a difference in the lives of thousands of people who face barriers to employment. When did you first get involved with Goodwill? Marion: For me, it was when I was a volunteer with Junior League of Harrisburg many years ago. We partnered with Goodwill by helping people with severe disabilities. Bill: My father and grandfather were involved with Goodwill in one way or another. And when Marion became involved with Goodwill, it was a natural fit. What about Goodwill’s mission attracted you to the organization? Marion: It’s more than recycling used goods – it’s energizing lives. I believe in the power of work and how it helps a person’s self-esteem and self-value. Bill: I’ve always enjoyed getting up and going to work. It’s a big part of my life and who I am. I like that I am able to provide that same experience to people. I’ve served on several boards, and sometimes at that level, you don’t always get to meet the people who you are helping. When you go to Goodwill, you can walk down the hallways and meet the clients or trainees. You immediately see the difference you are making.


g City: Readin mer Youth m u S : m a r g Pro Program g y: Spelunkin b b o H e it r o Fav n around tow s e v a c e h t in oodwill: “He Because of G e on things iv t ia it in s e tak o be done.” that need t

How do your family values align with volunteering? Marion & Bill: When a family is working together to reach a goal, it helps builds and strengthen a family. Our families set examples for both of us to use our resources, both time and financial, to help build and make a better community. Describe a memorable Goodwill moment. Marion: Every time I hear a client talk about their success, it reminds me of the importance of work and earning a paycheck. There will always be a need for Goodwill. Bill: I remember touring Goodwill in the 1970s and it left an impression of how people wanted to work and didn’t want hand outs. They were grateful to be there and be a contributing member of a work team. At that time, Goodwill was an example of what our society needed to be doing.

Gifts & Pledges Of $100 or more to Goodwill Keystone Area July 1, 2015 - June 30, 2016

+ • Fulton Bank • Goodwill Industries International, Inc. • James T. Hambay $5000 Foundation • Jeffrey J. & Mary E. Burdge Charitable Trust • LeTort Trust/Atgooth Foundation • Live Nation Worldwide, Inc. • National Charity Services, Inc. • The Century Fund • United Way of the Capital Region

$1000 $4999

• Aetna • Mr. & Mrs. Paul & Rose Anderson • Mr. Christopher Antoniacci • Boyer & Ritter CPA • Brown Schultz Sheridan & Fritz (BSSF) • Mr. Scott Esworthy • Mr. Adam Finnefrock • The Hall Foundation • Mr. David Harrison • Mr. William Herman • Mr. Kent Hiestand • Ms. Elizabeth Jacobs • Ms. Syntiche Khonde • Mr. & Mrs. Ronald A. Kratofil • Mr. Barry R. Landis • Ms. Margaret Lawlor • LB Smith Estate Foundation Inc • LeTort Management & Trust Co • Lift, Inc. • Ms. Anna Lloyd • The M&T Charitable Foundation • Mr. Karl McCall • McInroy-Sheffer People Trust Fund • McNees Wallace & Nurick LLC • Members 1st Federal Credit Union • Mutual of America Life Insurance Co • Mr. Andrew Onwudinjo • Paul A. Troutman Foundation • Pennsylvania Automotive Association • Mr. Randall Platon • Mr. & Mrs. Robert & Debbie Reiter • Ms. Margaretta Robinson • Mr.& Mrs. Frances R. Roggenbaum • Mr. John Rooney • Ms. Manisha Saraiya • Mr. Jeffrey A. Savard • StoudtAdvisors • Strategic Sales Search • Ms. Christie Taylor • The Hershey Company • United Way Campaign • The Joseph T. & Helen M. Simpson Foundation • The Lancaster County Community Foundation • Mr. James Vanden Boom • VF Outlet, Inc. • Wells Fargo Advisors • Mr. & Mrs. Ross Witcoski Allen Hench Law Office • Ames Construction, Inc. • Arthur J. Gallagher & Co. • $500 - • Mr. E. Briner Ashway • Mr. & Mrs. Maria Basile • Ms. Sandra Loy Bell • Ms. Lisa $999 Blake • Ms. Susan Bucci • Mr. & Mrs. Deborah Burke • Mr. & Mrs. Matthew

Butler • Carpenter Technology Corporation • Mr. Michael Cavanaugh • The Clutter Crew • Mr. William Crouse • Mr. Raphael Duck • Mr. & Mrs. Alfred Ferguson • Mr. Frank Gaiteri, Jr. • Mr. & Mrs. Miles J. Gibbons • Mr. Stanley Gladfelter • Mr. Timothy P. Hanlon • Harrisburg University • Mr. & Mrs. Schaun D. Henry • Mr. Ed Holahan • Ms. Julie Horev • Mr. Mark Houle • Ms. Chloe Jaffe • Mr. Greg Kammerle • Ms. Brenda Kauffman • Mr. Robert Keegan • Ms. Catherine Knight • Mr. Gregory Landis • Mr. Richard L. Long • M&T Bank • Mr. & Mrs. Karl V. Matter • Mr. Jeff Mattern • Mr. Ralph May • Ms. Colleen McAuliffe • Mr. & Mrs. John McHenry • Mr. Tom Mirande • Mr. David Muela • Mr. Robert J. Murphy • Mr. Charles M. Nifong, Jr. • Ms. Dorothy Patrick • Mr. James Perano • Mr. Lester Putt • Mr. Rama Ramanathan • Mr. & Mrs. Ken & Suzanne Rigby • Mr. & Mrs. Aaron Sarafinas • Mr. Craig Schwartz • Mr. & Mr. Scott Schultz • Ms. Jennifer B. Silbert • Mr. Thomas Smicker • Susan Soderberg • Susquehanna Bank • Mr. & Mrs. Gregory L. Sutliff • Ms. Lillian Swanson • Mr. Dennis Thompson • Mrs. Tracy A. Thompson • Utility Rates Analysts • Vanguard Charitable • Willis Towers Watson • Mr. Richard Woodhull • Mr. Chou Yang • Ms. Manon B. Yeager • Mr. Merrill A. Yohe, Jr.

$250 $499

• Alan Hostetler Insurance • Ms. Philomina Amponsah • Mr. Joe Bahret • Mr. & Mrs. Joel Baker • Mr. Mitchell Bloom • Mr. Harris Booker • Mr. Samuel BowerCraft • Mr. Scott Bubb • Mr. Michael K. Burnley • Mr. Richard W. Conley • Mr. Gregory A. Cunningham • Mr. David Delso • Mr. George Dick • Mr. Patrick Dier • Distributed Systems Services, Inc • Diversified Design • Mr. Mark Dunfee • Ms. Susan Enlow • Ms. Bonnie Eshelman • F.C. Young & Company • Mr. Stephen Ferg • Ms. Margaret A. Gradwell • Ms. Virginia Haase • Allen Hench • Mr. James H. Herb • Mr. & Mrs. Jacob E. Hershey • InHome Oxygen & Medical Equipment • Mr. Jason Joseph • Mrs. Brenda Kauffman • Mr. Gregory Kleckner • Ms. Paulette Lewandowski • The Margetts Foundation • Mr. Stan McCarty • Ms. Michelle McCullagh • Ms. Laura Mealia • Mr. & Mrs. Sherill T. Moyer • Ms. Heidi D. Mull • Mr. Andrew Muller • Ms. Corey Nelson

Gifts & Pledges • PA Food Merchants Association • Ms. Jane Pinkerton • PPO&S • Ms. Jennifer Radick • Ms. Joyce A. Reynolds • Ms. Linda A. Rhoads • Ms. Sandy Royer • Mr. Jeffrey Sallack • Ms. Kristen Satko • Mr. Scott Shenk • Mrs. Hilary T. Simpson • Mr. & Mrs. Charles Streitwieser • Mrs. Virginia A. Suhring • Ms. Shelbi Leigh Usko • Mr. Michael J. Vasel, Jr. • Mr. & Mrs. Joseph H. Walter • Mrs. Yelena Weaver • Mr. Chuck Wingate

$100 $249

• Mr. Donald L. Alsedek • Mr. Robert C. Ande • Ms. Cheryl Anderson • Ms. Julie A. Askins • Ms. Kathryn Bard • Mr. Andrew Bassler • Mr. Joe Bedard • Mrs. Louise A. Bell • Bellco Federal Credit Union • Ms. Margaret Bellis • Dr. Robert Blake • Mr. Steve Bohn • Ms. Jolene Bolinger • Mr. John W. Bonawitz, Jr. • Ms. Mary Bowman • Ms. S. Elizabeth Boyle • Ms. Janelle Brewer • Ms. Kristy Carduff • Mr. & Mrs. Barry W. Cassel • Centric Bank • Ms. A. Corbin • Cordier Auctions & Appraisals • Mr. James Craig • CSA Financial Management, Inc. • Ms. Linda Dannelley • Ms. Grace Davis • Ms. Ann De Journo • Mr. Seth Dellinger • Mr. Amadou Diallo • Mr. Michael A. Dillon • Mr. & Mrs. Lynne M. Dommel • Edward Jones • Entech Engineering • Mr. & Mrs. Robert Fioretta • Ms. Barbara Flannery • Mr. & Mrs. Mike A. Garipoli • Ms. Cheryl Garr • Mr. Terry Gazette • Mr. Craig Gibson • Ms. Nancy Giovinazzo • Mr. & Mrs. Robert Goodling • Mr. Graeme C. Goodsir • Ms. Randi E. Haberbosch • Mr. Robert E. Hall • Ms. Amber Harris • Ms. Tonya Hollinger • Ms. Barbara Hordis • Ms. Dorothy Horst • Ms. Amy Howanitz • Ms. Marijean Jerrell • Ms. Marcella Jordan • Ms. Andrea Karns • Ms. Deborah Kearse • Mr. James Kevis • Mr. John Kirner • Ms. Jenni L. Kistler • Mr. Rodney L. Klinger • Mr. Marc Andrew Knight • Mr. Charles Kopp, Jr. • Mr. Kevin Lacey • Mr. Greg Lawrence • Ms. Sue Licon • Ms. Brittney Lindsay • Ms. Mary Little • Mr. Joseph Macri • Mr. Jeremy McAllister • Ms. Pamela McCabe • Col. Tom McCabe • Ms. Mary Louise McDowell • Mr. Patrick McFadden • Mr. Lawrence M. Means • Mr. Richard Mease • Mr. Greg C. Melcher • Mr. Philip R. Metzler • Ms. Terry A. Michels • Mr. & Mrs. Bill Mills • Ms. Eugenia Moore • Mr. Philip A. Moore • Mr. David Morgan • Mosteller & Associates • Dr. Joshua Muscat • Mr. George Nahodil • Mr. & Mrs. Bradley Nauss • Mr. Melvin Nelson • Mr. Patrick O’Connor • Mr. & Mrs. John F. O’Donnell • Otto & Sons Construction Co. • PA DanceSport Ballroom • Mr. & Mrs. H. David Padden • Mr. & Mrs. William S. Parkin • Mr. & Mrs. David Patton • Mr. Peter Phelan • Mr. & Mrs. Frank Pinto • Jay & Marlene Plotnick • Ms. Arlene Louise Prentice • Mr. Kevin Printz • Mr. & Mrs. William Quain • Mr. Darrell D. Quance • Mr. Luis Ramirez • Reading Metro Taxicab, Inc. • Mr. & Mrs. Scott T. Rhodewalt • Mr. & Mrs. George G. Richards, Jr. • Mr. Phelps T. Riley, Esq. • Ms. Elizabeth S. Robinson • Ms. Melody Rogers • Ms. Christine M. Roggenbaum • Ms. Jennifer K. Ross • Mr. Kevin C. Sassaman • Dr. & Mrs. Joseph A. Savastio • Mrs. Jennifer Schley • Ms. Sharon L. Schwab • Shade Tree Interiors • Mr. & Mrs. Edward J. Sherry • Ms. Jeannie Sikora • Skin Care by Alyce • Mr. & Mrs. Reed S. Spiegel • St. Mary’s Catholic Club • Mr. Neil Stabley • Mr. Baron Stare • Mr. Frank Stefanski • Stewart & Tate Constuction • Mr. & Mrs. James Stoneback • Mr. Richard Stoutland • Mr. Yanyuan Su • Sun Motor Cars, Inc. • Mr. & Mrs. Paul B. Supan, III • TE Connectivity Employee Engagement Fund • Mr. Jon Titus • Mr. Randolph H. Trach • Ms. Alicia Uhrig • UniqueSource • Mr. Geoffrey Vyse • Mr. & Mrs. Maurice A. Wadsworth • Mrs. Emily A. Walker • Mr. Jeffrey Walker • Mr. Stephen Walker • Mr. Michael Walmsley • Ms. Faye M. Warmkessel • Mr. George Wells • Ms. Kristie Williams • Ms. Tiffany Willow • Ms. Dawn Wivell • Wyomissing Optometric Center • Ms. Patricia M. Zimmerman The listed gifts and pledges are from July 1, 2015 to June 30, 2016. Goodwill® makes every effort to ensure the accuracy of this list. We apologize if your name has been listed incorrectly or unintentionally omitted. If you have concerns regarding this list, call us at 1.800.432.4483 x2017.

A copy of the official registration and financial information for Goodwill Keystone Area and Goodwill Keystone Area Foundation may be obtained from the PA Department of State by calling toll free within Pennsylvania at 1.800.732.0999. Registration does not imply endorsement.

Thank You

jobs for today. Our mission is to support persons with disabilities and other barriers to independence in achieving their fullest potential as workers and as members of the broader community.

Stores & Donation Centers BY COUNTY Berks Morgantown Muhlenberg Robesonia St. Lawrence Shillington Bucks Bensalem Langhorne Newtown æ Warminster Chester Avondale Berwyn Exton Frazer Phoenixville Thorndale

| 610.286.6676 | 610.921.8221 | 610.693.6014 | 484.525.4075 | 610.777.5250

| 215.638.1540 | 267.364.6038 | 267.364.6091 | 215.441.9185

| 484.823.6260 | 610.981.4391 | 610.594.6949 | 610.647.2740 | 610.917.0095 | 610.384.3206

Cumberland Camp Hill | 717.686.4620 Lemoyne | 717.737.6134 Mechanicsburg | 717.635.2881

Lancaster continued Kendig Square | 717.464.1858 Lancaster | 717.509.4015 | 717.394.7079 Lititz æ Regency | 717.396.6756 Lebanon Lebanon Palmyra

| 717.272.7557 | 717.838.2137

Lehigh Lehigh Street | 610.904.6135 Allentown Tilghman Square | 610.391.9760 Allentown Fogelsville | 610.398.2042 Mifflin Burnham

| 717.248.3174

Montgomery Montgomeryville | 267.645.4180 Trappe | 610.226.4085 Northampton Bethlehem | 610.866.1778

Dauphin Elizabethville | 717.896.8826 Cameron Street | 717.232.5876 Harrisburg Paxton Square | 717.652.5030 Harrisburg Hershey æ | 717.394.7079

Perry Newport

| 717.567.3020

Schuylkill Cressona

| 570.385.8261

Franklin Chambersburg | 717.267.0488

Union Lewisburg

| 570.867.8079

Lancaster East Earl Elizabethtown Ephrata

York Hanover Shrewsbury York

| 717.637.0397 | 717.227.4775 | 717.846.5780

| 717.445.6016 | 717.367.8830 | 717.733.7928

Snyder Shamokin Dam | 570.743.0041

æ Attended Donation Center Only

careers for tomorrow. Primary Service Locations 1150 Goodwill Drive Harrisburg, PA 17101 General: 717.232.1831 Toll Free: 800.432.GIVE Business Services: 717.525.6202 1048 N. Plum Street Lancaster, PA 17601 717.394.0647 753 Bethlehem Pike Montgomeryville, PA 18936 215.653.7095 3001 St. Lawrence Avenue Reading, PA 19606 610.777.7875 Cressona Mall 1544 Route 61 Highway South Suite # 6133 Pottsville, PA 17901 570.385.6892 Letterkenny Army Depot Building 4, Wisconsin Avenue Chambersburg, PA 17201 717.261.1337 182 Engle Road Elizabethville, PA 17023 717.896.8826 1901 Lehigh Street Allentown, PA 18103 610.904.6070 Clubhouse of Lehigh County 1437 W. Gordon Street Allentown, PA 18102 610.433.9910

Goodwill Keystone Area Annual Report 2016  

Annual reports for non profits are an important tool in keeping the lines of communication open to funders and supporters. To learn more abo...

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