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Our Mission:

GOODWILL INDUSTRIES OF MIDDLE GEORGIA AND THE CSRA

Goodwill Industries

James K. Stiff

President

David Becker

Chief Operating Officer

Tim Ligon

Chief Financial Officer

Keith Kennedy

Chief Mission Officer

Laine Dreher

Vice President of Human Resources

Jack Flowers

Vice President of Contract Services

Jamie Garner

Vice President of Administrative Affairs

James Griffin

Provost ad Interim

Barry Paschal

Senior Director of Marketing and Communications

W. Jay Stancill

Senior Director of Culinary Arts

Diane Wall

Senior Director of Employment and Business Services

Richie Adams

Director of Information Technology

Johnnetta Anderson

Director of Quality

Christine Butler

Director of Donated Goods

Susan Clay

Director of Hospitality Sales and Catering

Angela Collins

Director of Workforce Development

Bill Dindy

Director of Compliance

Ashley Edens

Director of Hospitality

Renee Fielder

Director of Purchasing

Chris Finley

Director of Contract Services

Ivey Hall

Director of Volunteer Services

Jennifer Hart

Aiken Community Director

Shannon McGhee

Director of Student Services

Vicki Mills

Director of Marketing

Al Stewart

Director of Mission-Business Development and Governmental Affairs

Kelly Taylor

Director of Mission-Business Development

Laurie Tharpe

Director of Finance

Wendy Thompson

Director of Development

Meg Thompson-Webb

Director of Human Resources

Ellen Harper

Executive Coordinator

of Middle Georgia and the CSRA builds lives, families and communities one career at a time by helping people develop their God-given gifts through education, work and career services.

SENIOR LEADERSHIP TEAM


A key question often asked of non-profit organizations involves how funding translates into action on behalf of the agency’s mission. Donors rightly expect their funds to be used wisely. That is why a fundamental activity of any charitable organization is to provide donors with information that lets them know how their generosity is being put to work. For Goodwill Industries of Middle Georgia and the CSRA, that’s literally the case: Thanks to donors who selflessly give their clothing, household goods, money or vehicles, Goodwill last year was able to help more than 4,600 people gain employment. That encouraging number puts our Goodwill more than a year ahead of schedule for goals set in our 2016 Strategic Plan. It also reminds us of the tremendous need and great opportunity for Goodwill’s life-changing efforts to eradicate poverty by building lives, families and communities one career at a time.

BOARD CHAIR Dr. George N. Snelling, Snelling Properties, LLP

Vice Chair I Bennett A. Yort, Merrill Lynch

Vice Chair II James R. Davis, University Health Care System

Secretary Stephen Denton Jr., Archadeck of Central Georgia

For donors, it also is a shining sign of success on the path first set out in 1902 by Dr. Edgar Helms, who founded Goodwill Industries with a vision of giving the less fortunate a hand up from poverty through job training and education programs, providing access to what he called “a maximum of abundant living.”

TREASURER

At Goodwill Industries of Middle Georgia and the CSRA, we work to honor Dr. Helms’ vision by maintaining the traditional career assistance and job-skills training programs that last year served more than 24,000 individuals. In addition, we continue to elevate that vision with post-secondary middle-skills education programs at Helms College and Helms Career Institute that each year serve hundreds of students learning in a hands-on environment geared toward providing a pathway to career advancement.

James K. Stiff, Goodwill Industries

Through Goodwill’s donors and shoppers, funding from the companies, schools and government entities using Goodwill’s contract services, motorists seeking Goodwill Automotive service, and from diners and visitors at Edgar’s Grille, Edgar’s Bistro, the Anderson Conference Center and the Snelling Center, our Goodwill each year educates and elevates thousands of individuals to achieve a greater slice of the American Dream.

Dr. John C. David, Daviron Healthcare

Fred T. Stitt, Community Leader

President

Members Ricardo Bravo, Ricardo Bravo, LLC Robbin W. Morton, Secure Health Plans of Georgia, LLC

Shannon Ellis, Ellis Enterprises Samir N. Khleif, M.D., Georgia Regents University Cancer Center Dr. Paul Jones, Darton College

James K. Stiff President

Dr. George N. Snelling Board Chair

Julie McAfee, Community Leader Kevin Pethick, WW-TW Enterprises, LLC J. David Roper, Augusta Judicial Circuit


Dr. Edgar Helms founded Goodwill Industries in 1902 because of his deep concern for providing what he called “a maximum of abundant living” to individuals willing to work for a share of the American Dream. His concept of soliciting donated goods, processing and repairing them through middle skills training programs, selling those goods in retail stores and using the revenue to fund additional educational and career development enterprises forms the basis for the modern Goodwill.

Goodwill Industries of Middle Georgia and the CSRA continues to build on Dr. Helms’ vision by translating his traditional programs into middle-skills education through Helms College and Helms Career Institute. Founded in 2007, Helms College is the first Title IV eligible post-secondary educational facility in the world operated by a Goodwill. Its two campuses in Macon and Augusta each year provide accredited culinary education to students pursuing one-year diploma or two-year Associate Degree programs. Supported by wraparound career advisement services to help keep them on track for graduation, students receive the additional benefit of experiential learning opportunities through Goodwill’s business enterprises at Edgar’s Bistro and the Anderson Conference Center in Macon, and Edgar’s Grille and the Snelling Center in Augusta. Best of all, students receive hospitality education comparable to other nationally known institutions, but at nearly half the annual expense. That means students with superior hands-on experience graduate to employment without overwhelming student loan debt. In 2013, Goodwill added health science and spa service programs with Helms Career Institute, and has plans to expand Goodwill employee and business professional development programs through Helms Continuing Education.

Helms College Offering diploma and Associate Degree programs

www.helms.edu Macon Campus Polly Long Denton School of Hospitality 5171 Eisenhower Parkway Macon, GA 31206 (478) 471-4262 Augusta Campus 3145 Washington Road Augusta, GA 30907 (706) 651-9707

Helms Career Institute Offering health science and spa services programs

www.helmscareerinstitute.edu Macon Campus 3076 Riverside Drive | Macon, GA 31210 (478) 785-6866

Helms Continuing Education Offering certificate programs in customer service, medical records, nursing assistant, environmental services and other community education.

www.helmscontinuingeducation.com


FEATURED DONOR Karen Lambert

| PE Y TO N AN DERSO N FO U N DATIO N

It takes donors both large and small to provide the funding that allows Goodwill to serve thousands of people each year with job training, education and career advancement services. The Peyton Anderson Foundation has been a steadfast partner in that effort for well over a decade, including recent significant funding that allowed Goodwill to create the Helms Career Center in downtown Macon.

Goodwill is grateful to the Peyton Anderson Foundation for helping us bring Dr. Edgar Helms’ vision to life in our community. The Foundation’s ongoing support will be key to Goodwill’s continued success as we prepare to implement the next phase of Helms education initiatives. “We’re honored to be a partner with Goodwill in helping provide a hand up to job-seekers,” said Karen Lambert, President of the Peyton Anderson Foundation.

Generous funding from the Foundation in 2014 enabled Goodwill to renovate our Broadway facility, creating a beautiful, multi-purpose community resource that contributes to the revitalization of historic downtown Macon.

goodwill industries

CAL AWA O

—20 W

IN

RD

OF MIDDLE GEORGIA AND THE CSRA

L

AWARD WINNERS 14—

NERS

Sophia Mazon, Volunteer of the Year

Carlyle Place, Community Partner of the Year

GOODWILL INDUSTRIES OF MIDDLE GEORGIA AND THE CSRA

GOODWILL INDUSTRIES OF MIDDLE GEORGIA AND THE CSRA

Sophia Mazon, a CSRA high school student, is a well-respected, reliable volunteer assisting in the Goodwill Augusta administrative offices. Her volunteer service routinely enables Goodwill staff members to focus their efforts on other tasks while Mazon takes care of clerical needs.

Carlyle Place, a retirement community in Macon, each month brings together a group of residents who not only enjoy the time they spend together, but who also perform a valuable service for Goodwill: these volunteers comb through bags full of donated jewelry to untangle necklaces, match earrings and sort out morevaluable ornaments from costume pieces. Their efforts allow Goodwill to recoup greater value from the generosity of donors.


When Archie Gibbs he was 7 years old, he awoke one morning to discover he had no hearing in his left ear and minimal hearing in his right ear. At 12, he entered foster care after his mother’s boyfriend abused him and his siblings. He stayed in the foster care system throughout his teens and worked various jobs while he attended high school. He planned to attend college after graduation, but lack of money and transportation threatened to derail his dream. And then he found his way, on foot, to Goodwill.

Gibbs first arrived at Goodwill in Macon in 1998, looking for a new job and a new direction. Gibbs soon found a place in Goodwill’s custodial service training program and became a valuable and trusted member of the Goodwill custodial staff. When Gibbs first walked into Goodwill’s career center, he “lacked direction and focus — but he more than made up for it in his desire to learn and his willingness to work despite his disability and disadvantaged background,” said Goodwill President James K. Stiff.

Although his early life was challenging, Gibbs has achieved great things — including representing Goodwill Industries of Middle Georgia and the CSRA as Goodwill International Graduate of the Year.

Gibbs has moved on to fulfill his great promise. He and his wife now have their own business, Coleman Cleaning Service, providing residential and office cleaning, painting and lawn maintenance. For Gibbs, the key to his company’s success is simple: “We work hard and take pride in our work.”

“My life journey is as long as the yellow brick road,” Gibbs said. “Being the oldest of eight, I never thought I [would] be where I am today if I didn’t have faith, God and Goodwill in my life.”

Goodwill also takes great pride in Archie Gibbs’ success, and in the success of Goodwill’s life-changing mission of providing a hand up for individuals like Archie.

To see Archie Gibbs’ story, go to: www.goodwillworks.org/SuccessStories

Sean Walker, Achiever of the Year

GOODWILL INDUSTRIES OF MIDDLE GEORGIA AND THE CSRA Sean Walker, who serves as Banquet/Hospitality Sales Coordinator for the Snelling Center in Augusta, served more than 20 years in prison and found a niche when chosen to serve on the banquet staff at the Georgia Governor’s Mansion. Walker transferred to Augusta to be near his family, and found employment through Goodwill — first as a Goodwill Staffing Services temporary assignment, and then as a full-time employee advancing to a leadership position. Walker was recognized during Gov. Nathan Deal’s inaugural address as an example of successful prison reform. Walker hopes to one day serve in a role in Goodwill that allows him to assist released inmates reintegrating into society.


H O S P I TA L I T Y G R O U P

Edgar’s Hospitality Group In addition to functioning as a Goodwill business enterprise, Edgar’s Hospitality Group provides experiential learning opportunities for Helms College students in all phases of culinary and hospitality operations through Edgar’s Grille and the Snelling Center in Augusta, and Edgar’s Bistro and the Anderson Conference Center in Macon.

Those opportunities are complemented by Goodwill’s two Hire Grounds Café locations. With Helms College student assistance, those operations in 2014 served nearly 200,000 guests, each of whom experienced Goodwill’s hospitality while their patronage helps build Goodwill’s education mission one beverage, one meal and one event at a time.

www.edgarshospitality.com

Edgars Hospitality Locations CSRA

IN 2014:

Middle Georgia

Edgar’s Grille 3165 Washington Road (706) 854-4700 Edgarsgrille.com

Edgar’s Bistro 5171 Eisenhower Parkway (478) 471-4250

Snelling Center

Anderson Conference Center

3165 Washington Road (706) 854-4728

5171 Eisenhower Parkway (478) 471-4389

Hire Grounds Café

Hire Grounds Café

3179 Washington Road (706) 863-3669

5171 Eisenhower Parkway (478) 471-4804

Hire Grounds customers: Augusta: 47,451 Macon: 42,635

TOTAL: 90,086 Edgar’s customers: Edgar’s Grille: 40,212 Edgar’s Bistro: 5,244

TOTAL: 45,456 Conference center guests: Anderson guests: 36,561 from 400 events Snelling guests: 22,535 from 348 events

TOTAL: 59,096 from 748 events

Goodwill’s Contract and Staffing Services

Contract services

Goodwill Staffing Services

Goodwill’s Contract Services provided employment for 288 individuals and delivered $9 million in revenue from government and business-service contracts in 2014 — primarily through custodial and shelf-stocking services at Robins Air Force Base at Fort Gordon. Through Good Vocations, those services provided 232,075 hours of employment to workers with disabilities at an average hourly wage of $13.16.

Goodwill Staffing Services earned more than $5 million in revenue as Goodwill’s fastest-growing enterprise, serving business and industry with 1,971 trained and work-ready staffers who worked 43,097 days in 2014. In addition, 260 Goodwill Staffing employees transitioned to permanent employment. A valued partner in this effort was Urban Outfitters, recognized as Goodwill Employer of the Year.

www.goodwillworks.org/outsourcing


JOB TRAINING, EDUCATION AND CAREER DEVELOPMENT The first stop for many individuals seeking new employment or a career upgrade is the Goodwill Job Connection, and more than 24,000 people sought assistance at Goodwill in 2014.

Most services are provided free of charge through funding from Goodwill Staffing Services and retail sales, and include job search assistance, resume writing and soft-skills training. The Helms Career Center, located at 240 Broadway in downtown Macon, opened in November 2014 to considerable fanfare and offers traditional Job Connection services in a one-stop atmosphere that invites collaboration from other service agencies.

JOB CONNECTION LOCATIONS Augusta 3179 Washington Road Augusta, GA 30907 (706) 447-5195 Monday–Friday 8:00 am–5:00 pm

1755 Broad Street Kroc Center Augusta, GA 30904 (706) 364-3714 Monday–Thursday 8:00 am–5:00 pm

3120 Peach Orchard Road WIA One-Stop Augusta, GA 30906  (706) 790-8500 Monday–Friday 8:00 am–5:00 pm

Aiken, SC 1015 Pine Log Road Aiken, SC 29803 (803) 649-7694 Monday–Friday 8:00 am–5:00 pm

Lake Oconee 1030 Lake Oconee Parkway Eatonton, GA 30642 (706) 485-0244 Monday–Friday 9:00 am–4:00 pm

Dublin 2005 Veterans Blvd. Suite 35-A Dublin, GA 31021 (478) 246-6555 Monday–Friday 8:30 am–5:00 pm

Macon 240 Broadway Helms Career Center Macon, GA 31201 (478) 703-0450 Monday–Friday 8:30 am–5:00 pm

Pleasant Hill (Located inside Campus Clubs, Strong Tower Church) 2193 Vineville Ave. Macon, GA 31204 (478) 749-9008 Monday–Friday 9:00 am–3:00 pm

Warner Robins 2209 Moody Road Warner Robins, GA 31088 (478) 922-9192 Monday–Friday 8:30 am–5:00 pm


THANK YOU FOR GIVING IT UP FOR GOODWILL! Goodwill’s achievements in education and human services are made possible through generous donations from thousands of people in our community. Here’s how you can help fuel Goodwill’s life-changing mission: To make a financial donation:

To donate a vehicle:

use the convenient envelope included with this report, or go to www.goodwillworks.org/donate and click on the “Donate” button.

(Goodwill will sell to generate revenue for its job-search and education services) call 1-866-LET IT GO

To donate gently-used clothing, household goods or small appliances: visit any of the convenient

attended donation centers listed below.

DONATION LOCATIONS: In Middle Georgia

CENTERVILLE ATTENDED DONATION CENTER

MACON RETAIL STORE

In the CSRA

6235 Zebulon Road, Suite 160 Macon, Georgia (478) 757-9769 Mon–Sat 9:00 am–8:00 pm Sun 12:00 pm–6:00 pm

DOWNTOWN AIKEN ATTENDED DONATION CENTER

DUBLIN RETAIL STORE

MACON ATTENDED DONATION CENTER

AIKEN RETAIL STORE

KATHLEEN RETAIL STORE

MACON ATTENDED DONATION CENTER

Galleria Mall 2922 Watson Blvd Centerville, Georgia In front of Galleria Mall Theater Sun–Sat 9:00 am–6:00 pm

2005 Veterans Boulevard Dublin, Georgia (478) 296-9617 Mon–Sat 9:00 am–8:00 pm Sun 12:00 pm–6:00 pm

1111 Georgia Hwy 96 Kathleen, Georgia (478) 987-0286 Mon–Sat 9:00 am–8:00 pm Sun 12:00 pm–6:00 pm

LAKE OCONEE RETAIL STORE 1030 Lake Oconee Parkway Eatonton, Georgia (706) 485-0245 Mon–Sat 9:00 am–8:00 pm Sun 12:00 pm–6:00 pm

Capital City Bank 6200 Skipper Rd Macon, Georgia Sun–Sat 9:00 am–6:00 pm

5425 Bowman Rd Macon, Georgia Next to Mellow Mushroom Sun–Sat 9:00 am–6:00 pm

MACON ATTENDED DONATION CENTER Publix Shopping Center 245 Tom Hill Sr Blvd Macon, Georgia Sun–Sat 9:00 am–6:00 pm

120 Chesterfield St. NE Aiken, South Carolina At Aiken’s First Baptist Church Thurs–Sat 9:00 am–6:00 pm

1015 Pine Log Road Aiken, South Carolina (803) 644-4601 Mon–Sat 9:00 am–8:00 pm Sun 12:00 pm–6:00 pm

AUGUSTA ATTENDED DONATION CENTER

655 NW Frontage Rd off Scott Nixon Memorial Blvd Augusta, Georgia Sat & Sun 9:00 am–6:00 pm

AUGUSTA RETAIL STORE

3179 Washington Road Augusta, Georgia (706) 863-3445 Mon–Sat 9:00 am–8:00 pm Sun 12:00 pm–6:00 pm

AUGUSTA ATTENDED DONATION CENTER

MACON ATTENDED DONATION CENTER

WARNER ROBINS RETAIL STORE

1948 Hardeman Avenue Macon, Georgia Mon–Sat 7:00 am–6:00 pm Sun 9:00am - 6:00 pm

2209 Moody Road Warner Robins, Georgia (478) 328-2931 Mon–Sat 9:00 am–8:00 pm Sun 12:00 pm–6:00 pm

Augusta Exchange Corner of Robert C Daniel Jr Pkwy & Agerton Ln Augusta, Georgia Target Shopping Center Sun–Sat 9:00 am– 6:00 pm

MACON RETAIL STORE

WARNER ROBINS RETAIL STORE

EVANS ATTENDED DONATION CENTER

5171 Eisenhower Parkway Macon, Georgia (478) 471-4803 Mon–Sat 9:00 am–7:00 pm Sun 12:00 pm–6:00 pm

2823 Watson Blvd Warner Robins, Georgia (478) 953-9300 Mon–Sat 9:00 am–8:00 pm Sun 12:00 pm–6:00 pm

Regions Bank 4385 Washington Road Evans, Georgia Sat & Sun 9:00 am–6:00 pm

EVANS ATTENDED DONATION CENTER

3029 William Few Parkway Evans, Georgia Next to Zaxby’s Sat, Sun & Mon 9:00 am–6:00 pm

GROVETOWN ATTENDED DONATION CENTER

Gateway Center Grovetown, Georgia Walmart Parking Lot Sun–Sat 9:00 am–6:00 pm

MARTINEZ RETAIL STORE

4074 Washington Road Martinez, Georgia (706) 855-8559 Mon–Sat 9:00 am–8:00 pm Sun 12:00 pm–6:00 pm

NORTH AUGUSTA ATTENDED DONATION CENTER

1177 Knox Avenue North Augusta, South Carolina Ruby Tuesday Parking Lot Sun–Sat 9:00 am–6:00 pm

SOUTH AUGUSTA RETAIL STORE 3120 Peach Orchard Road Augusta, Georgia (706) 790-3800 Mon–Sat 9:00 am–8:00 pm Sun 12:00 pm–6:00 pm


NON-PROFIT U.S. POSTAGE

PAID PERMIT NO. 60 MACON, GA

5171 EISENHOWER PARKWAY MACON, GA 31206 231 FURY’S FERRY ROAD SUITE 210 AUGUSTA, GA 30907

WWW.GO O DW I L LWO R KS .O RG

2014 Goodwill Annual Report  
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