Dear friends of Goodwill, I’m pleased to present the 2015–2016 Annual Impact Report. Thanks to our loyal shoppers and donors, dedicated business partners, and hardworking program participants—we are making great strides toward creating an educated, employed, and empowered community. You may know us for our many retail stores and donation centers, but did you know that in the 2015–2016 program year, Goodwill served more than 27,000 Coloradans in need? There’s so much more than what’s in store. Each item sold at Goodwill represents a chance for someone in the community to find success, despite any barriers they may have. The sale of a gently used blazer will help suit someone up for success. The donation of a vase supports an at-risk student exploring career options. Our job is not complete until everyone—regardless of ability or circumstance—is offered a chance to thrive through the power of work.
Who are the Faces of Goodwill? We are all the Faces of Goodwill. At-risk students, individuals with disabilities, and struggling adults are the Faces of Goodwill. People who turn an act of shopping into an act of kindness are the Faces of Goodwill. Businesses that value our communityâ€™s success as equally as their own are the Faces of Goodwill. WHO WILL create lasting, positive change in our community? WE WILL. GOODWILL. With your generosity, we can help those who are in critical need envision and achieve future success. Thank you for your continued support,
Stuart Davie, President & CEO Goodwill Industries of Denver
CAREER DEVELOPMENT Students from high-poverty schools served in classes, small groups, or individually with career planning, mentoring, resources, transition support, internships, and job placements.
SCHOOLS IN SEVEN DISTRICTS
GOODWILL STUDENTS BY ETHNICITY
AFRICAN AMERICAN ASIAN NATIVE AMERICAN OTHER UNREPORTED
1,972 300 83 1,361 5,623
FINDING HIS OWN PATH TO SUCCESS Jordan Clayton creates music, gives back to his community, and helps out at home. Thanks to direction from his Goodwill teacher, he’s doing well in school and has his sights set on college—and a future as a hip-hop recording artist. Watch Jordan’s full story at GoodwillDenver.org/SuccessStories.
CAREER DEVELOPMENT Job-search support, skill-development classes, and career development assistance for struggling adults.
AVERAGE HOURLY WAGE OF THOSE PLACED
JOB PLACEMENTS *
BARRIERS TO EMPLOYMENT UNEMPLOYMENT
HISTORY OF SUBSTANCE ABUSE
LACK OF GED/DIPLOMA
OTHER DISADVANTAGING CONDITION
Note: graph is representative of barriers identified by participants. Participants may also experience multiple barriers. *Participants are not required to report placements to their facilitators.
BECOMING A BUSINESS OWNER Korshie Hart came to the Goodwill Career Connection Center in search of direction. What she discovered was the power within herself to create the job she always wanted: business owner. She’s now living (and working toward) her dream. Watch Korshie’s full story at GoodwillDenver.org/SuccessStories.
Services and support to help individuals with disabilities find meaningful work and independence through employment.
HOURS OF SERVICE
PARTICIPANTS WHO EARNED A WAGE
BARRIERS TO EMPLOYMENT LACK OF GED/DIPLOMA
LACK OF/LOW LITERACY PSYCHIATRIC AND/OR EMOTIONAL DISABILITY DEAFNESS OR OTHER HEARING IMPAIRMENT
96 33 22
BLINDNESS OR OTHER VISUAL IMPAIRMENT OTHER DISADVANTAGING CONDITION OTHER DISABLING CONDITION
11 80 96
Note: graph is representative of barriers identified by participants. Participants may also experience multiple barriers.
GEARING UP FOR A POSITIVE FUTURE Lawrence James discovered a passion for bike maintenance at his position in Goodwill’s Good Bikes Program. The job helped him advocate for himself, feel empowered despite his disability, and become more self-sufficient. Watch Lawrence’s full story at GoodwillDenver.org/SuccessStories.
SUPPORT SERVICES Assistance to help Goodwill employees get through life’s unexpected obstacles in order to keep working and support themselves and their families.
EMPLOYEES SERVED WITH INTENSIVE SUPPORT
EMPLOYEES WHO REPORTED A DISABILITY OR DISADVANTAGING CONDITION
DISTRIBUTED FOR EMERGENCY NEEDS
TOTAL GOODWILL EMPLOYEES
HOPE AND SUCCESS AFTER TRAGEDY Vanessa Cruz-Pennington made some poor choices when she was young, making it hard to find work. Plus, she suffered the crushing loss of a child. She finally found a career at Goodwill—and the support to guide her to a positive future. Watch Vanessa’s full story at GoodwillDenver.org/SuccessStories.
VOLUNTEERING Making career education more relevant by connecting participants with volunteers, mentors, and guest speakers from the business community.
YOUTH MATCHED WITH VOLUNTEER MENTORS
VALUE OF VOLUNTEER TIME*
*Latest figure ($25.96 per hour for Colorado) from 2015 Bureau of Labor Statistics data, as indexed by Independent Sector in April 2016.
AN INCREDIBLE GIFT TO STUDENTS For the past 15 years, Bob Blume has spent an hour each week giving back to at-risk students in Goodwill’s Youth Career Development Program. His mentorship and friendship has spurred career exploration, and has given the students a positive outlook and a concrete plan for successful futures. He’s dedicated more than 500 hours in his lifetime to help youth. Of his service, Bob says: “I learn so much from the students that I really feel like I get more from them than anything they can get from me. To be a source of encouragement for them— that's the main thing.” Watch Bob’s feature on “9NEWS, 9 Who Care” at 9NEWS.com.
OPERATIONS With 49 locations, Goodwill’s retail operations exist to create opportunities for people in need in our community.
RETAIL STORES Goodwill retail stores and donation centers provide a way for the community to reduce waste and find affordable, repurposed goods.
OUTLET WORLDS Goodwill Outlet Worlds take all donated items not sold in stores and offer them at deep discounts in three stores in Aurora, Denver, and Englewood.
ONLINE SHOPPING Goodwill offers a convenient, searchable way to shop for collectibles, computers, and other media online through ShopGoodwill.com and eBay.
50 YEARS OF DEDICATION Nancy Thurman has been a hardworking employee and a Goodwill icon for half a century. Her kind spirit and attention to detail draw regular customers to her—they seek her out during their visits to the Glendale store. Goodwill is proud to have had Nancy on the team for so many wonderful years!
RECYCLING Goodwill works diligently to be efficient with its recycling practices, working towards zero waste.
35,040,775 POUNDS RECYCLED
DONATED GOODS DIVERTED FROM THE LANDFILL
RECYCLING BY CATEGORY (IN POUNDS)
CLOTHING BOOKS COMPUTER EQUIPMENT CARDBOARD SHOES
12,015,288 4,437,545 3,256,496 2,191,301 1,257,444
BELTS & PURSES
GOOD ELECTRONICS The Good Electronics program provides experience and development for individuals with disabilities. Electronics and computer equipment can be donated in a safe, free, and environmentally responsible way. Learn more at GoodwillDenver.org/GoodElectronics.
GET INVOLVED Thanks to the generosity and support of the community, Goodwill is able to provide crucial, life-changing programs to local people in need. When you get involved, we can do great things. YOU are the Face of Goodwill.
Support Goodwillâ€™s community programs and change lives with every purchase.
Reduce waste, repurpose goods, and provide jobs with your gently used items.
A small investment of your time provides a lifetime of dividends for people in need.
Partner with Goodwill to create an effective social responsibility strategy for your business.
Attend or sponsor a Goodwill event and be inspired.
Discover all the ways Goodwill creates a lasting and positive impact in the community.
To learn more and to get involved, contact us at 303.650.7700 or ContactUs@GoodwillDenver.org.
THE COMMUNITY GAVE TO GOODWILL (REVENUE) SALES
OTHER PUBLIC SUPPORT
OTHER INCOME TOTAL:
GOODWILL GAVE TO THE COMMUNITY (EXPENSES) RETAIL OPERATIONS/PROGRAMS2
WORKFORCE DEVELOPMENT PROGRAMS
GENERAL & ADMINISTRATIVE
FORT COLLINS GREELEY LOVELAND LONGMONT BOULDER LAFAYETTE
BROOMFIELD THORNTON DENVER INTERNATIONAL AIRPORT
LAKEWOOD EVERGREEN 285
CENTENNIAL PARKER HIGHLANDS RANCH CASTLE ROCK
MAP KEY 30 RETAIL STORES
15 DONATION CENTERS
6 CAREER CONNECTION CENTERS
3 OUTLET WORLDS
1 CORPORATE OFFICE
1 DÉJÀ BLUE BOUTIQUE
1 PROGRAM OFFICE