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– Danilda Encarnacion

“I loved the First Step program. The mock interviews and interview skills training were really helpful.” – Antwon Foster

Morgan Memorial Goodwill Industries


Headquarters and Boston Job Training Center 1010 Harrison Avenue Boston, MA 02119 617-445-1010 Salem Job Training Center 45 Congress Street Salem, MA 01970 978-825-5000 Boston Career Link 1010 Harrison Avenue Boston, MA 02119 617-541-1400


Connecting Workers and Employers

Morgan Memorial Goodwill Industries 1010 Harrison Avenue Boston, MA 02119 617-445-1010 Follow us @ goodwillboston

Goodwill is accredited by CARF, the Commission on the Accreditation of Rehabilitation Facilities.


Morgan Memorial Goodwill Industries

“Boston Career Link has a great program in place. I liked the workshops and I got emails from them on a regular basis with job information.”

Morgan Memorial Goodwill Industries Independence and dignity through work. Goodwill’s mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance. Goodwill’s vision is to be recognized throughout eastern and central Massachusetts as a leader in helping individuals with barriers to self-sufficiency to enter and succeed in the workplace. Goodwill empowers people to build on their strengths to transform their lives through work. It actively engages businesses in all aspects of its endeavors and presents employers with qualified and committed workers. Its social enterprises offer training and work experience for individuals and economic vitality for communities.

Job Training & Career Services

Businesses & Goodwill

Goodwill offers job training programs for individuals facing barriers to employment. Some participants with limited work histories, educational attainment, and/or English language skills complete a work-readiness program as the first step toward a job in customer service, food service, retail, housekeeping, administration, and other fields. Others may choose to enter a skills-training program that prepares them to succeed in a specific industry, such as human services. Individuals with disabilities who require structured support to work are typically trained and work at one of Goodwill’s social enterprises (The Goodwill Stores, on-site employment, and housekeeping and maintenance through AbilityOne) and, over time, transition to work in the community.

Businesses such as Chipotle, Stop & Shop, UPS, and others have reaped the many benefits of being a Goodwill and Boston Career Link business partner, including pre-screened candidates, reduced recruiting costs, trained and dedicated workers, increased employee retention, and access to tax credits. These benefits and more contribute to a healthier bottom line for business partners.

Job Skills and Job-Readiness Training

Training programs include: First Step – A four-week job readiness training program Human Services Employment Ladder Program – An eight-week training program to prepare individuals to work in human services Employment Supports Program – A program designed to help adults with disabilities obtain supported and competitive employment Will to Work – A program designed to help young adults with disabilities, ages 22-25, obtain competitive employment

Boston Career Link – A One-Stop Career Center

Boston Career Link, operated by Goodwill, is part of the Massachusetts One-Stop Career Center network connecting workers with employers. Boston Career Link offers universal access to a broad range of career counseling services, career resources, workshops, job fairs, and special programs to connect job seekers with employers. Job seekers learn about current openings, receive assistance with their job searches, learn job search techniques, and receive instruction on how to apply for a job online. Businesses come to Boston Career Link throughout the year to conduct on-site interviews with qualified, pre-screened job seekers or to participate in job fairs.

Business Partnerships That Work

On-site Employment

Goodwill provides business solutions to companies with light assembly, packaging, and fulfillment needs on-site at their place of business. The Employment Supports Program, made up of mobile work crews, provides closely supervised and structured work in the community for individuals with disabilities. Participants learn job skills and gain real work experience.

Youth Programs

Building Better Lives for Youth

Goodwill’s Youth Initiative focuses on academic support, leadership development, and college/career exploration. Goodwill’s youth services also include a standardized testing (MCAS) support program and a school-to-work program for high school students with special needs.

Social Enterprises The Goodwill Stores

The Goodwill Stores are a social enterprise offering gently used donated clothing and household items to a broad range of individuals and families at very affordable prices. At the same time, they provide on-the-job training and internship opportunities to individuals enrolled in Goodwill job training programs, as well as jobs and career-ladder opportunities. For a complete list of our donation centers and stores please visit


Goodwill’s AbilityOne program provides housekeeping and maintenance services for more than 7 million square feet of government office buildings. AbilityOne is a federal initiative to help people with disabilities find employment by delivering services to the U.S. government.

Go Goodwill 2014-15  

A brochure on Morgan Memorial Goodwill Industries' programs and services.

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