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Sales


Welcome to Goodfellows Back in 2015, we celebrated 25 years in the business and have a proven track record of success. We genuinely care about the world of property. Whatever your property needs, we can help you to find the right house to create your perfect home, find a buyer for your current home or a property for investment. With the development of online websites like allAgents, it’s even easier for clients to review their experiences online; and for both new and old clients to read the reviews. Word of mouth is still the best way of advertising and gaining new and repeat business. Our strengths are our people – our sales and lettings staff, who are trained, experienced and trusted, will offer you a personal service. Our staff are passionate about property and while your property transaction is happening, you will not have to worry about a thing. Our team is our most valuable asset and we work together in an atmosphere of fun and respect. We support each other to deliver exceptional customer service and achieve our personal goals. We understand you have a choice. We believe our staff offer a unique service which sets Goodfellows apart from other agents. Why not see for yourself and trust us to sell your home. When it comes to selling your property, you’re in safe hands with Goodfellows. We invest in our staff at every stage – from recruitment to training and personal development, which means they will invest their time in you and offer the best service.

Each branch has a wealth of experience to draw on, both in terms of time in the industry and local knowledge. We offer a unique service to our customers – our people skills and personal touch are what distinguishes Goodfellows from other agents. We will be with you every step of the way, from valuation to sale. We’ll advise you on the best way to market your property to ensure you receive the best market price available, and help you during the sales progression process.


Property details & Marketing... Goodfellows want your home to look its best. Goodfellows details include: One size doesn’t fit all – we have a selection of details available that will show your home to its fullest potential. Owner’s view – an invaluable insight into the owners view of their home. Larger professional photos – we use a lot of larger photos to show the best features of the property. Viewers notes – we have designed space specifically for viewing notes to aid the viewing process. An overview – a brief summary of the property for at a glance understanding.

Guide to preparing your home for our photographer •Clean your home, paying special attention to the kitchen and bathroom – make the taps shine! •Clear away the clutter – if you’re serious about moving then you’ll need to pack to move, start now and clear out the things you really don’t want to keep.

Floor plans – large floor plans of each floor to help quick and easy

•Tidy the garden and bring in any washing.

understanding of the property layout.

•We don’t always photograph every room, so move

Goodfellows also work hard to promote your home online with our website which is updated with properties every hour. All our branches have their own Facebook pages with up-to-date local information and features.

things into a utility room or storage cupboard to

maximise the space on view. •Clear the tops of wardrobes and under the beds – if your home looks like you can’t fit in it any more, it’ll put off buyers. •Bathrooms – put all bottles, sponges and cloths in a bag in the bath. •Kitchens – tidy the surfaces, put all food, packets, washing up etc away. •Put your bins away. •Be ready to move your car off the drive.


What happens when? Whether you’re selling for the first time, or you have moved recently, our step by step guide will guide you through the moving process. Understanding what happens when, will help to make the process as smooth as possible. Why are you moving? We’ll talk with you to understand why you want to move, and what you want to achieve.

MARKET APPRAISAL OF YOUR PROPERTY

PAPERWORK

This will provide you with local and national market information giving you details of comparable sold properties with a guide to the prices they achieved. You will also receive local selling statistics, giving you a realistic expectation of how long it might take to sell your property. We will also give you advice on the other services that are available – for example financial services and conveyancing.

You will receive the memorandum of sale and the property information forms. Your mortgage application will be processed. The conveyancers will prepare draft contracts. This usually takes about ten days.

INSTRUCTION Instruct Goodfellows – we will take all the property details, professional photographs and discuss all the legal requirements. MARKETING We will prepare your property details and your property will be available to view online on our website and other property portals. The branch staff will communicate with our registered applicants by telephone, email or post. Your property’s details will be displayed in the branch window for maximum exposure. A ‘for sale’ board will be erected outside your property. VIEWINGS Our experienced staff will accompany viewings and can arrange an ‘open day’. COMMUNICATION Wherever possible we will call every applicant after every viewing and we will pass that feedback onto you. Keeping you informed of your position in the market is something we will do regularly and advise you on how we think you are doing. OFFER We will let you know as soon as we receive an offer. All applicants will be ‘qualified’ by our Financial Advisor before an offer proceeds – we will check their affordability and assess the progress of their property sale and any relevant chain. Your ‘for sale’ board will be changed to ‘sold’ STC (subject to contract). MEMORANDUM OF SALE This is when we confirm the agreed terms of the sale in writing. This will be sent to you, the buyer and both conveyancers. We will keep you updated regularly with the progress of your sale.

MORTGAGE VALUATIONS The mortgage valuation and survey will be arranged once the mortgage company has contacted the surveyor. You might want to get a detailed survey depending on the condition or age of the property. MORTGAGE OFFER

You should receive your mortgage offer about five to ten working days after the mortgage valuation has taken place. CONVEYANCING Your conveyancer will receive draft contracts. They will apply for searches and raise enquiries. When all searches and enquiries are satisfactory, and your mortgage offer has been received, you can expect to receive documentation with instructions and recommendations, and an approved contract ready for your signature. DEPOSIT At this stage you will be asked to organise your deposit ready for exchange. COMPLETION DATE When the conveyancers in the chain receive signed contracts and cleared funds for the deposits and have agreed a completion date, you are ready to exchange contracts. MOVING PLANS You need to organise your removals and make all the necessary changes of address. Make up a box of essentials ready for the day you move – kettle, tea bags etc. Make arrangements for pets and children.


Conveyancing, Mortgages & Insurances GOODFELLOWS CONVEYANCING We’re able to offer in house conveyancing to keep everything close by and easily accessible. You’ll be given your own conveyancer who will oversee and manage your transaction from start to finish – in addition, we use eWay which is an online case management system. This allows you to view the status of your case whenever it’s convenient for you. You can upload and complete the majority of your paperwork online – avoiding postal costs and delays. We offer a fixed fee policy which means there will be no nasty surprises – and if your sale falls through – we won’t charge you. Find out more by talking to our staff.

Goodfellows is a trading name of GFEA Ltd and is an introducer appointed representative of First Complete Ltd for purpose of the provision of advice in relation to mortgage and non investment insurance products. Mortgage and Protection advice is provided by LSLi Ltd t/a Embrace Mortgage Services, an appointed representative of First Complete Ltd. First Complete Ltd is authorised and regulated by the Financial Conduct Authority. Goodfellows don’t just offer mortgages but a range of different insurance services that could suit your needs. These include but not limited to: Life insurance Critical illness cover

MORTGAGES & INSURANCE

Income Protection

At Goodfellows we believe that we can find you a competitive mortgage, tailored to suit your individual needs. Goodfellows introduce mortgage and protection products through Embrace Mortgage Services. Embrace Advisors are constantly updated and offer a comprehensive range of mortgages from across the market but not deals that you can obtain by going direct to the lender. They will search through 100’s of deals to ensure they find a competitive deal for you from a broad selection of lenders, not just one.

Landlord insurance

With the help of your very own personal expert you will be assisted through every step of the process to ensure you experience what we firmly believe is the very best in customer service so why not take up our challenge - simply contact the team of mortgage advisors, sit back and let them do all the work for you.

Free home buyers protection insurance Specialists and non-specialist insurance We recommend organising home and contents insurance shortly before you sign the contract. Goodfellows has an Insurance Services department who offer a range of competitive products from a panel of lenders. To keep things easy we’ll be in contact with you to discuss your needs. Don’t forget, you need all insurance policies to begin from the exchange of contract date. We can also arrange Critical Illness cover and Life Insurance – all these policies can be discussed in detail with our representative who can find the right cover for you.


Reviews & Testimonials “Found Goodfellows team very helpful, polite, professional and understanding of my sale. The house was sold within 3 days of handing the keys over to them.” - Christopher

“I can’t speak highly enough of Goodfellows Morden lettings, I have several properties in South London that Goodfellows handle. Sharmila and her team always deliver and make the process very easy. Laura and Julie provide an excellent service dealing with post move-in issues, and ensure both landlord and tenants are updated. Keep up the good work, thanks.” - James

“This is my second tenancy with Goodfellows and I find the service exceptionally professional. Louise kept me informed throughout the whole process. All the staff are cheerful when calling the office and always ready to help. I could not recommend them enough.“ - Sacha

“I sold my house very quickly with Goodfellows as my sole agents. They were with me every step of the way and always on hand when I called (I called often) but they were always patient and courteous. Jamie Ford & Mark Coghlan were particularly outstanding, I felt like I was their only client even though I knew they were extremely busy. They always got back to me with answers quickly and efficiently. The lettings team were just as helpful and Gareth worked very hard to find me a suitable property. ”- Ms Thomas

“I have recently sold and brought a property and Olivia and Jodie were excellent. They always help me with any query and extremely pleasant professionals. Also Ann was very helpful. I would certainly recommend them if you are planning to buy or sell..” - Esmeralda

Award-Winning Service Don’t just take our word for it, listen to our customers.

To see our latest and most recent reviews please visit our website: www.goodfellows.co.uk/about-us/client-reviews www.allagents.co.uk/goodfellows

Our mission is to sell your property as quickly and efficiently as possible whilst making sure that we achieve the highest possible sale price. We are passionate about property and while your property is being sold you will not have to worry about a thing. Our team is our most valuable asset and we work together in an atmosphere of fun and respect. We support each other to deliver exceptional customer service and achieve our personal goals.


Our other departments Land & New Homes Goodfellows Estate agent is Surrey and South London’s well known, trusted and dedicated Land & New Homes expert with an office network throughout the region. Our experience and track record confirm that we are able to offer business advice, ensuring our clients have the best possible chance for success.

Shared Ownership Goodfellows can help you buy a property with the Shared Ownership buying process – whether it is part of a new build scheme or indeed a pre-owned home. Shared Ownership is a government-funded scheme designed to help people get on the property ladder. Our advisors can help work out what the buyer can afford so they are not overstretched financially. There are also a number of resales each year, homes which are owned through the shared ownership scheme, and are then being sold so their owners can move on to full ownership.

Lettings As a landlord, it is important for you to find an agent that you can trust to work with you during the lettings process. With over 25 years experience Goodfellows are ideally placed in the market to help you in this process. Whether you are a professional landlord or you are letting out your own home for the first time. Goodfellows are here to help and guide you through the process advising you on all the legal aspects that is required.

Property Management Why not take advantage of our professional management service! If you are a busy landlord this service is designed so that you can leave your property in safe hands. There to help in the day to day running of your investment, from dealing with minor maintenance issues to collecting the rent and everything in between. If you wish to do major refurbishment works, they can project manage the works, start to finish. For information about all of our services call the Lettings Hub on 020 8687 8345.

www.goodfellows.co.uk


Goodfellows branch network

Carshalton Beeches Sales & Lettings: 020 8773 2424

Mitcham Sales & Lettings: 020 8646 8686

Stonecot Hill Sales: 020 8335 3535 Lettings: 020 8687 8317

Cheam Village Sales & Lettings: 020 8643 5252

Morden Sales: 020 8640 3330 Lettings: 020 8687 0077

Land & New Homes New Homes: 01372 745 562 Land: 01372 738 174

Merton Park Sales: 020 8542 1193 Lettings: 020 8946 6511

Raynes Park Sales & Lettings: 020 8946 6511

Property Management 020 8687 8345


Goodfellows 2017 sales brochure