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This document outlines software and hardware recommendations for the management of golf operations and administration using software modules for the Golf Computer Systems golf management suite. It presents the various modules offered by Golf Computer Systems and the functional scope of each.


Golf Management Software Overview Golf Computer Systems Golf Computer Systems (GCS) develops computer software applications to manage various facets of golf administration and operations. The key areas that are covered by GCS software are:         

Membership Management Online Membership including Accounts Golf Bookings / Reservations Online Tee Time and Facilities Bookings Golf Handicapping, Competition and Tournament Management Member / Player Kiosks Television Leader Boards Online Leader Board and Historic Results Point of Sale

Golf Management Software Overview

Outline

Each of these areas comprise a host of features which are listed in dot point format on the following pages in order to provide a clear picture of the scope and capabilities GCS can offer your golf property. Technical requirements and support and maintenance services are outlined at the end of the document. Should you wish to discuss any aspect of the GCS modules in further detail please feel free to contact Stuart McGregor on 07 3366 6696.

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Software Overview Membership Management

Golf Management Software Overview

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detailed member database o contact details o personal details  member photograph and image editing software o membership details – join date, renewal date etc o marketing interests o health o history o account ledgers with full detail drill down annual and periodic billing variable billing cycles by category o billing as at fixed date o billing on anniversary of joining dates o annual, half yearly, tri-annual, quarterly, monthly, fortnightly, weekly billing cycles manual pro forma billing with pro rata calculation automatic billing of periodic dues and subscriptions receipting with auto credit card surcharge feature installment payments with schedules journals interest charges on overdue fees settlement discounts multi-ledger – subs, house, prizes, e-wallet etc POS interface to member accounts optional BPay import and Direct Debit processing email broadcasting to all or selected member groups membership card production extensive reporting and report filtering login user security and audit trail recording highly flexible setup options data feed from Online Membership (see later)

for further details please visit http://www.golfclub.com.au/golf-managementsoftware/membership-management.php

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member login view selected member details edit selected member details changes automatically fed to Membership System for staff acceptance o no need for staff re-entry of data join into selected mailing lists and nominate preferred address join in to selected marketing interests view account balances for each ledger type in use and activated online view transactions per month by ledger type o club defines how many months history can be viewed drill into transactions for detail o items that comprise invoices o items purchased on POS transactions o reduces queries to club admin staff print statements online make account payments online o secure online payment o club receives immediate email confirmation of payment o funds credited to club bank account immediately o immediate receipting of member account electronically in Membership Management software o reduces cash handling on site

for further details please visit http://www.golfclub.com.au/golf-management-software/onlinemembership.php

Golf Management Software Overview

Online Membership

Handicapping, Competition and Tournament Management -

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GOLFLink compliant o High speed Web Services link to GOLFLink multiple event scoring types o Stroke, Stableford, Par, Ambrose, Foursomes, 4BBB, 4B Aggregate, 3BBB, 3B Aggregate, Irish 4Ball, Team events, team events in conjunction with individual handicapped scoring 1 tee, 2 tee, 3 tee and shotgun starts single round and multi-round event scoring progressive multi-round results (Club Championships for example) eclectic competitions o members can be in multiple eclectic events simultaneously user selectable scoring rules per event – overall score, front/back 9, hole by hole automatic calculation of Stableford points or +/- from hole by hole scoring

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Golf Management Software Overview

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ad hoc score entry for away cards scorecard printing – multiple templates for differing event types mixed and medley events with handicapping variable club grade ranges Web results publishing detailed results and handicap reporting prize allocation and prize ledger event sponsor details o print on scorecards o display on leaderboard automated event opening and closing online (requires online booking module) automated event opening and closing on touch screen kiosks (requires touch screen kiosk module) course statistics reporting – average strokes per hole, index ratings balloting wait list management login security

for further details please visit http://www.golfclub.com.au/golf-management-software/golfcompetitions-and-handicaps.php

Next to Tee Display -

television or projector display to large format screen displays players currently on tee(s), next to the tee, and on standby automatic scrolling based on time or manual control via tee sheet module 1-tee, 2-tee and 3-tee formats informs players who may not be able to hear announcements or in areas where starter announcements are not wanted

Player Touch Screen Kiosks

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interactive touch terminals view current handicap join into current and future competitions join playing partners into competitions manage frequent playing partner lists quick book for social play


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enter scores following round o overall, front/back 9, hole by hole handicap history lookup handicap board to lookup all member handicaps leader board lookup display view and manage future bookings view messages sent from club view unclaimed prizes high speed GOLFLink lookup for visitors o retrieves name, handicap, home club, gender details o Web Services link o Prominent feature for handicap lookup/calculation with Slope

for further details please visit http://www.golfclub.com.au/golf-managementsoftware/member-kiosks.php

Leader Board -

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television or projector display of competition results player ranking by gross and nett player ordering by gross, nett, result, grade, name, grade by gross, or grade by nett various display templates for different event types o Ambrose o Foursomes o Stroke o Stableford/Par o 4BBB and aggregate o 3BBB and aggregate o Team events o Multi-round tournaments o Best x of y rounds single round and multi-round event display o progressive results for events such as Club Championships user defined display duration per page of results user selectable page transitions o scroll, roll, fade, wipe, stripe, pixelated etc etc user definable colours and fonts o differing colour schemes for different event types advertising between events advertising within event display multiple advertising display formats o .JPG image

Golf Management Software Overview

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o .BMP image o Flash o HTML advertising can operate without event display

for further details please visit http://www.golfclub.com.au/golf-managementsoftware/leaderboards.php

Golf Management Software Overview

Member Draw -

random member draw from selected member categories television or projector display to large format screen random number generator within nominated range o raffle draws optional member selection from members registered via touch screen kiosks o closest member number draw

Online Member Application Form -

membership application form online joining members complete form and payment members can choose from club-nominated member categories pricing is calculated by category ideal for social memberships to reduce staff input

view an example at http://www.manlyskiff.com.au/index.php?option=com_content&view=article&id=146&Itemid= 54

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multiple courses and facilities o course bookings o lesson bookings o court hire graphical and textual view of tee sheets up to 12 players per tee time – golf default of 4 independent front/back 9 bookings automatic crossover bookings on 18 holes and beyond single tee, multi-tee and shotgun starts individual and group bookings cut, copy, move, merge and past bookings drag and drop of players between tee times live GOLFLink lookup via GOLFLink number entry to retrieve current handicap data o retrieves name, handicap, home club and gender details detailed group handling o cart cards o group player lists, alphabetical and chronological o group player import from system generated spreadsheet templates o bag tags time reservations and restrictions o deny bookings o deny crossovers o gender restrictions o booking category restrictions booking and tracking of hire items – carts, clubs, shoes, range balls automatic pricing of bookings variable tee times on selected dates or within a day detailed audit tracking of all booking functions by user, date, time and action, and visible per booking operational notes added to any selected dates for staff display and alert notes added to any selected date for online user display notes added to individual tee times for online user display sunrise and sunset time calculation automatic email booking confirmations bulk email booking reminders o reduce no show instances full player booking database and history fast booking search features extensive financial and statistical reporting login user security

Golf Management Software Overview

Electronic Tee Sheets

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for further details please visit http://www.golfclub.com.au/golf-managementsoftware/electronic-tee-sheets.php

Online Tee Bookings

Golf Management Software Overview

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separate member and non-member interfaces members see entire tee sheet o see other players booked  ability to hide names of non-members guests  ability to hide names of selected members for privacy o view handicaps of other players booked o option to display competition and social times, or just competitions o can book themselves and others o can remove themselves and others they have booked non-members select preferred date and time of booking o do not see entire tee sheets o if time unavailable, nearest available times are offered o automatic pricing of green fees and hire stock o online payment gateway for full secure payment of bookings  immediate transfer of funds to club bank account  acceptance of club terms and conditions in order to proceed o non-member login option to allow booking access only by nominated nonmembers booking rules automatically applied o category restrictions o gender restrictions o competition restrictions o 9 hole only restrictions o booking denial restrictions o crossover restrictions daily notes display for member/guest viewing o course conditions, restrictions, daily local rules, sponsors etc notes by tee time o each tee time can have separate notes attached (by staff) for player alerts or information o notes can be established for ranges of tee times stock can be booked during booking process o cart hire, club hire etc o stock is priced and allocated when booked automatic email confirmation of bookings sent to players o can include graphics and links


for further details please visit http://www.golfclub.com.au/golf-management-software/onlinebooking.php

Online Competition Results -

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individual and multi-round tournament results simple 2-click ftp upload process if no club Web server in use fully automated if club Web server in operation o zero staff interaction required to publish results user input of competition notes o Sponsor details o NTP’s o Ball Rundown o Eagles etc club definable duration of historic results club definable ordering per event o gross, nett, grade by gross, grade by nett can sit in publically accessible area or behind member login on your Web site

Golf Management Software Overview

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 location map  club membership offers  club promotions  pro shop promotional links o no show and cancellation policy o dress codes o sponsor details for competition events ability to publish individual competition sheets for guest entry to a specific event o link from button or link anywhere on your Web site o links can be private, so only given to selected players for booking o option to require payment or not require payment on these guest bookings o ideal for pro-am bookings, corporate golf days etc

view examples of online results at: http://www.ipswichgolf.org.au/latest-results http://www.ashgrovegolf.com.au/results/CompIndex2.html http://www.queanbeyangolf.com.au/results/

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Point of Sale -

Golf Management Software Overview

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live and real-time interface to point of sale systems member account balance of club nominated ledgers display at POS terminals optional charging to account o periodic direct debiting of house balances to bring accounts back to zero e-Wallets allow members to place own funds on account to spend funds back to zero balance prize ledger – golf prizes treated as financial values and are tenderable at nominated POS outlets usable advance and house levy management o minimum spends and tracking account payments o make payments to e-Wallet o pay subs at POS terminals  shows in cash draw reconciliation  reports as separate account payment  automatically receipts on member ledger hierarchical allocation of charges across account balances o transactions are allocated to ledger balances in a nominated order, and if a ledger is fully depleted then the remaining balance of the transaction will pass to the next ledger in sequence. If no further funds are available, the remaining balance becomes payable by cash at POS. stock/inventory control loyalty features gaming interfaces marketing/promotions and tracking bars, restaurants, bistro, pro shop upfront purchase, lease or rental

Online content requires the operation of a Web server on site. This comes as a standard feature with Microsoft Windows Server operating systems or is freely available off the Web. It requires a broadband Internet connection to be operating at the club.

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Web Presence GCS online applications operate on IIS or Apache Web Server and use ISAPI extensions. Payment gateways can be incorporated to process online transactions via third party https connection. Our preferred gateway provider is SecurePay, a company owned by Australia Post. Online access is via http on port 80, 81 or 82, or where SSL is invoked on port 443. Necessary ports need to be open and forwarded as required. High speed Internet allows for optimal performance of content delivery.

GCS requires remote access on demand to provide immediate and timely support. Preferred remote access software is RDP, TeamViewer or pcAnywhere. All GCS modules are supplied with an initial 12 month support and maintenance contract providing software support as required, and periodic software updates throughout the maintenance period. We do not run site specific version control so all updates are provided to all clients.

Database and Module Structure GCS software is developed and written in Delphi and are currently being redeveloped in Delphi RAD Studio XE. The database is a Nexus, a Client/Server model, with the database engine residing on the server and client side workstations accessing executable applications via desktop shortcuts. It is SQL compliant. The software comprises a range of separate executable applications, each managing its own area within a modular suite. All applications share common data tables within the broader database.

Golf Management Software Overview

Support

Remote Hosting Though not the usual environment on which we operate, testing of our applications on a hosted server environment (cloud) has produced excellent results to date.

LAN Platform The GCS applications will operate on Windows 2000 Server and beyond. Windows 2008 Server R2 is preferred. Workstations will ideally run XP Pro or Windows 7. As with most application software, the higher the server, network and workstation performance specifications, the better.

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Contact Details

Golf Computer Systems Stuart McGregor Tel: 07 3366 6696 Mob: 0418 735325

Golf Management Software Overview

Email: stuart@golfclub.com.au

June, 2012

www.golfclub.com.au

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GCS Software module overview  

An overview of the key golf management software modules developed by Golf Computer Systems

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