ISSUE 11 // 2015-2016
VOLUNTEER HEROES 4
Mine rescue teams personify deep commitment
Collaboration & Inauguration
Engendering Equality 15 UN Women's Empowerment AT WORK
Partnerships are closer than ever as Éléonore officially opens
Tunnel Visionary 28 A trailblazing feat for Timmins
A Unified Culture Welcome to the 2015-2016 edition of Above Ground Magazine. As I write to you in this addition, my heart is heavy reflecting on the tragic accident that claimed the life of an employee at our Musselwhite Gold Mine in Northern Ontario last month. As we go through the investigation process and wait for more details to emerge that could somehow help us make sense of this loss, I believe that as an industry and as a company, we still have more work to do to make mining safer. Irrespective of what the investigation shows, the health and safety of our employees is our highest priority. We are committed to reviewing and reinforcing safety procedures to ensure safety remains our top priority across all of our operations. Last issue we announced the addition of Growing Sustainability to our six pillars. The adjacent graphic illustrates how sustainability is integral to our vision and the values that guide us. The sum of these elements is a unified culture evident through Goldcorp’s actions and collaborations. One example is our landmark partnership with the Cree and the Province of Quebec, founded on mutual trust and sharing of sustainable benefits at our newest mine – Éléonore. Grand Chief Dr. Matthew Coon Come, Grand Council of the Cree, best described our alliance as follows: “Before you form a partnership, you need to build a relationship. You need to build an understanding.” The following stories in this issue and on our Above Ground blog at www.goldcorp. com/blog, demonstrate commitment to our vision of Together, Creating Sustainable Value. We hope you enjoy these stories as much as we take pride in sharing them with you. Visit us on social media and let us know what you think.
Brent Bergeron Executive Vice President, Corporate Affairs and Sustainability
Anti-fatigue technology safeguards drivers; Éléonore outfoxes incidents; and mine rescue teams save lives.
IN YOUR ELEMENT
Éléonore officially opens in mutual friendship and stewardship.
From TV stations to community relations, Leonardo Ramos translates "differently abled" into amazing; and Goldcorp employees define acting ethically.
Goldcorp teams up with Rugby Canada; awards employee excellence; marks new educational programs; and empowers women.
WORLD OF GOOD
Bringing cancer treatment closer to Guatemalan kids; energizing remote First Nations; trailblazing in Ontario; and a clean finish is underway at El Sauzal.
Red Lake's Enviro Team transforms dire straits into a thriving lake; and Marlin builds a world-class eco lab.
Publisher: Above Ground is published by Goldcorp Inc. Vancouver, BC, Canada, and is also printed in Spanish and French. Reproduction in any manner, whole or part, in any language is prohibited. All rights reserved worldwide. Editors: Megan Ho / Virginia Morgan Art Direction & Design: Red Rocket Creative Strategies RedRocketCreative.com Printer: Hemlock Printers Hemlock.com
HUGE OPPORTUNITY An Argentine employee pursues her dream of hauling ore and more. Read the story on p.16
Contact: Goldcorp Inc. Park Place, Suite 3400 – 666 Burrard Street, Vancouver, BC V6C 2X8 T: 604.696.3000 F: 604.696.3001 E: firstname.lastname@example.org Forward Looking Statements: Some stories within this publication can contain "forward-looking statements." To review our Cautionary Note please visit bit.ly/G-Legal-FLS goldcorp.com
System to Combat Fatigue at Los Filos In open pit mining, one big and persistent risk is truck driver fatigue. If a mining truck driver nods off even for a second for what’s called a “micro-sleep," the consequences can be catastrophic. At Los Filos incidents related to “micro-sleeps” have been a primary source of safetyrelated concerns. The Los Filos team has found a new way to drastically reduce driver-related safety incidents, earning the team a 2015 Goldcorp Global Excellence Award for Safety. A high-tech Anti-Fatigue System was implemented onto open pit trucks, allowing an automated non-obtrusive facial monitoring machine to use infrared sensors and sophisticated real-time video analysis to monitor drivers as they operate a vehicle. The system watches for signs of fatigue—how open the driver’s eyes are, how frequently they blink, how their head tilts, or how long their eyes look away from the road. If a driver shows the earliest signs of nodding off, the system sounds an audible alarm and vibrates the truck seat. The objective is to snap the driver out of the typical “chain of fatigue” that can occur if early signs of sleepiness are not interrupted. The system also detects other potential dangers, such as cellphone use and speeding.
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In addition, if an alarm is activated, the system transmits the information remotely to a dispatcher. Fatigued operators may be instructed to go rest for a couple of hours or take a fresh air break before getting behind the wheel again. "The Los Filos system is outstanding because of the comprehensive approach to fatigue, a serious issue for haul truck drivers. The site approached fatigue by looking at lifestyle factors and developed a program that addresses home life, personal health, sleep quality and real-time monitoring," says Goldcorp's Ann Masse, VP of Safety and Health. Implementing the system had its challenges with drivers and their unions. Misapprehension of privacy fears and being monitored were expressed, but training and education during implementation, along with the compelling success statistics, have increased acceptance rates. Since the system was implemented in 2014, there has only been a single fatigue-related incident at Los Filos— another big win toward making our operations Safe Enough for Our Families.
SMALL MARGIN FOR ERROR It's clear why mine drivers need to be sharp and alert every hour, each day.
A Foxy Approach to Safety Children of employees choose a mascot to be a tell-tail reminder to work smart and safe every day. Standing seven feet tall, covered in bright orange fur, wearing blue reflective overalls, a safety helmet and sporting a trusty pick axe, Éléonore mine’s Sécurifox (Safety Fox) mascot can’t help but bring a smile to your face. But along with that smile comes an important message: workers are the heart of on-the-job health and safety at Goldcorp. Since arriving at the mine site last summer, Sécurifox has become a regular fixture at morning huddles and company events, hitting home the message of safe work practices with “foxy” moves that inspire everyone to remain vigilant and work responsibly. Emblazoned on his back is the Neil George Five-Point Safety System to eliminate hazards and serve as a friendly reminder for everyone to make a personal commitment to safety. In his side pocket is a Goldcorp Golden Guide with a photo of his fox cubs to remind him who he is coming home for.
that Sécurifox was created by the children of Éléonore mine employees, who were invited to choose between three characters and select a name for the safety mascot in a contest. Congratulations to the three lucky winners: Alex Dubé, Alec Bissonnette and Rosalie Lamothe. Sécurifox has inspired hundreds of people at Éléonore and in surrounding communities, reminding employees that they need to be as clever as a fox when carrying out their work safely.
WILD SUCCESSES Sécurifox ensures prevention is everybody's instinct.
Making every site and situation Safe Enough for Our Families is a core value at Goldcorp. It’s therefore fitting
What is the Neil George Five-Point Safety System? Developed in the 1940's by Canadian Mining Hall of Fame inductee Neil George, the Five-Point Safety System is a step-bystep approach to eliminating hazards and committing to safety.
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The Mine Rescue Community: Volunteers on Guard Every underground miner knows the risks inherent in the job. Goldcorp miners work with the assurance that—in addition to their safety training and protective gear—they have a trained and equipped mine rescue team ready to step in during an emergency. Mine rescuers are highly trained in the skills and techniques required to enter dangerous, potentially life-threatening situations. Every one of them at Goldcorp is a volunteer, which raises the question: what kind of person volunteers for mine rescue? Above Ground asked just that of some of Goldcorp’s mine rescue leaders. We spoke with Markus Uchtenhagen, Goldcorp’s Mine Rescue Project Manager; Rick Ladouceur, Safety and Training Manager at Musselwhite mine; Alain Trudel, Emergency Coordinator at Éléonore mine, and Ann Masse, VP of Safety and Health, who is responsible for mine rescue globally. “Being a rescuer is a mindset,” said Uchtenhagen. “They’re the kind of person who steps forward in a situation when others step back." Added Trudel, “Mine rescuers are people who are really involved—they’re not backbenchers, they have a sense of leadership and engagement.” Q: What real-life rescue situations have you been involved in? Today’s mines are safer than ever, but incidents still occur. Every one of the rescuers we interviewed told a story about helping injured underground workers to the surface, or facing underground fires. Trudel recounted
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a harrowing story from his pre-Goldcorp days of a fire on a remote-controlled scoop tram. It took three missions for the team to bring the fire under control. The rescuer’s attitude doesn’t end at the mine gate. The Peñasquito team recently helped respond to a multiplefatality traffic accident in the town of Mazapil. According to Masse, “It is shocking and upsetting to see your neighbours injured, but the team bonded together and stepped in to help. There was tremendous pride that they could apply their expertise and help their community.” Q: How do mine rescuers maintain a continual state of readiness? Masse says mine rescuers thrive on teamwork and challenge. “In mine rescue, you’re constantly learning, constantly being tested.” Annual mine rescue competitions pit rescue teams against each other, and teams put in months of extra training to hone their skills. Ladouceur gave an example. “One year, the team trained with garbage bags over our heads. This simulated working without lights or in thick smoke. I remember becoming almost angry at it. But we won the provincials! And if we end up in a real situation, we’d be able to face it without thinking.” Goldcorp’s biennial Mine Rescue Summit brings together rescue teams from every Goldcorp mine, with interpreters to overcome the language barriers of French, English and Spanish. According to Uchtenhagen, “It’s collaborative, not competitive. We’re not gladiators at the summit!”
“It’s about teamwork,” said Ladouceur. “It reminds you why you got into mine rescue in the first place.” Added Masse, “And I’d like to dispel the notion that rescuers are all men. Several teams at the summit had women members, and Peñasquito sent an all-women team.” The Community of Mine Rescuers Everyone we spoke to shared a common theme: mine rescue people are a special breed. Said Uchtenhagen, “When it comes to helping their fellow worker, they are the heart and soul of the organization. It's really something special. I'm not on a recruitment drive, but if anyone feels like they want to be part of that, emergency response is where they should go.” Watch the 2015 Mine Rescue Summit recap video: bit.ly/MineRescue2015.
TO THE RESCUE! Cerro Negro volunteer Marcelo Infante at a training session. Above ground issue 11
Partnerships: The Foundation of Success at Éléonore Mine In July 2015, before a crowd of 300 dignitaries and guests in the Eeyou Istchee James Bay territory in northern Quebec, the Cree Nation gifted Goldcorp’s Éléonore mine with a stone mural of the late Opinaca region Tallyman Michael Mayappo. Presented to Éléonore’s General Manager Guy Belleau by Cree Nation and Goldcorp partner John Paul Murdoch, Mayappo’s widow Louise and their son Angus, the mural will proudly hang in the mine’s accommodation complex named in Mayappo’s honour. It’s a particularly fitting tribute. From 2006 until his passing in 2012, the Tallyman dedicated himself to ensuring that a balance could be reached between Cree traditions and mining activity in the territory, which set the foundation for the landmark Opinagow Collaboration Agreement in 2011 with Goldcorp, the Cree Nation of Wemindji, the
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Grand Council of the Crees (Eeyou Istchee) and the Cree Regional Authority. This precedent-setting agreement established the framework for Éléonore mine’s development and operation based upon the tenets of trust, partnership, and collaboration. So it wasn’t surprising to find a genuine air of camaraderie and excitement among the politicians, business and community leaders, and workers attending the Éléonore inauguration, where old friendships were renewed, new relationships formed and partnerships re-kindled. “The fact that you can call the leaders of a mining company your friends and be excited for them on a day like today is truly exceptional,” said Murdoch, speaking on behalf of Chief Dennis Georgekish, Cree Nation of Weminji.
ALIGNED TEAM Goldcorp Chairman Ian Telfer, key partners and special guests cut the ceremonial ribbon.
Positive working relationships have been the cornerstone of the Éléonore mine since its earliest days, reflecting the shared commitment by Goldcorp, the Cree and the Province of Quebec to align the interests of the company with the surrounding communities so mine operations can provide sustainable value for everyone involved.
balance our mining activities with respect for the Cree culture and the traditional way of living and to preserve and protect the environment, while also recognizing its economic potential. This is a true collaboration agreement, where both parties share the work, the challenges, but also share in the benefits.”
Before you form a partnership, you need to build a relationship. You need to build an understanding. Grand Chief Dr. Matthew Coon Come, Grand Council of the Crees (Eeyou Itschee)
Goldcorp Chairman Ian Telfer remarked, “In the 35 years I’ve been in the mining industry, everyone has said that the best jurisdiction to be a miner is Quebec. So I’m thrilled to have finally made it to Quebec,” noting that everyone involved in Éléonore has been driven by a sincere desire to have a positive impact on the communities they serve. “Before you form a partnership, you need to build a relationship. You need to build an understanding,” said Grand Chief Dr. Matthew Coon Come, Grand Council of the Cree. “We are prepared to support and participate in resource development within our territory provided that our rights are respected, appropriate measures are taken to protect the environment, to protect the land, to protect the animals and that tangible benefits flow to our Cree communities. Goldcorp understood and agreed with this approach.” Goldcorp President and CEO Chuck Jeannes concurs, “From our earliest discussions, we wanted an agreement based on genuine collaboration that recognizes the need to
Working closely with the Cree, sustainability served as an important touchstone when designing this new state-of-the-art mine. Éléonore is one of the few gold mines in North America that has adopted dry tailings technology, where rock and sand left over after gold is recovered is dewatered using pressure filters so the tailings can be dry stacked rather than placed in ponds. The innovative process uses 95% less water than conventional methods, and water that is used is recycled, resulting in a significantly greener operation. The Cree are also directly involved in environmental monitoring at Éléonore. Among the milestones celebrated at the opening was the commercial production start date of April 1, 2015 and the mine’s safety record of zero fatalities. Goldcorp’s commitment to creating a workplace that is Safe Enough for Our Families clearly resonated with community leaders, particularly Chief Georgekish, who has two sons working at the mine.
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To many Northern-Quebec residents, Éléonore is more than just a mine. It represents opportunity and positive social change. Pierre Arcand, Minister of Natural Resources and Plan Nord, reaffirmed during his speech, "Éléonore is a very important mine that illustrates responsible mining development. This is exactly the type of project that is needed under Plan Nord. The economic spinoffs this mine will generate are enormous, both for the Northern-Quebec region and the province of Quebec." Construction of Éléonore mine was completed early last year, requiring major investments in roads, power lines and telecommunications, among other infrastructure improvements, with approximately $193 million in construction and service contracts awarded to Cree enterprises.
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This building boom sparked an entrepreneurial spirit among northern residents. Dozens of enterprising local business ventures popped up to support the mining operation, including locally-owned janitorial services, transportation companies, supply stores, retail outlets and professional services. Manon Cyr, Mayor of Chibougamau and Chairperson of the Eeyou Istchee James Bay Regional Government, commended Goldcorp for bringing neighbours together and building a sense of community around the mine. “As a woman of the north, I am proud when I see that people from Chibougamau, or my Cree and Jamesian neighbours, are working for the Éléonore mine,” she said. “Everyone who has a stake in or works here at the mine is proud to collaborate in this mine’s development.”
GOLDEN TOURS Inauguration Day attendees are guided through Éléonore's mill.
FACING FORWARD On behalf of the Cree Nation, widow Louise and son Angus gifted a custom mural of the late Tallyman Michael Mayappo to Goldcorp. The mural was commissioned by John Paul Murdoch using materials from the region.
With an operating mine on traditional territory, one sustainable benefit Grand Chief Dr. Coon Come requested during early negotiations was a commitment to Cree employment and training at all levels, from main contractors to subcontractors to suppliers. Among the 1,200 people working at Éléonore, approximately 20% of the workforce is Cree. That number is expected to increase as local residents are trained and production ramps up. To promote the self-sufficiency of surrounding communities, Goldcorp is providing funding for a local training centre to teach skills that transcend the mining industry so the economic and social benefits continue long after the mine has closed.
Reflecting on the groundwork laid by Tallyman Mayappo, Dr. Coon Come concluded, “The Éléonore mine illustrates that the principles embodied in the Opinagow Collaboration Agreement and the Cree Nation Mining Policy are more than merely words. It is our responsibility to future generations to abide by our respective undertakings and make the Éléonore mine the yardstick for all upcoming mining projects in Eeyou Istchee. Congratulations on this great achievement.” Watch the Éléonore Inauguration video: bit.ly/EleonoreInauguration.
CHIEF AIMS Master storyteller and respected leader, Grand Chief Dr. Matthew Coon Come shares his enthusiasm for the Éléonore mine and the collaboration with Goldcorp.
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IN YOUR ELEMENT
Uncommon Abilities: Leonardo Ramos, Community Relations Assistant From on-air star to communications guru, Ramos gets a gold star for breaking barriers and proving there's no limit to what our employees can achieve. At age 34, Leonardo Ramos’s list of accomplishments is impressive. “I feel very proud,” he says, “to be the first physically disabled person working for a mining company in Argentina.” In May 2015, Ramos joined Goldcorp Cerro Negro as Community Relations Assistant on the Sustainability Management team. The Perito Moreno native has shown inspiring tenacity and courage. At age 14, he was hired at a gas station. While still a teenager, he worked his way up to be in charge of the station, with several people reporting to him.
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His passion, however, lay in communications and community: after years of part-time work as a sports reporter for local radio stations, the Municipality of Perito Moreno offered him a job at the community radio and television station. He was only 18. At Channel 2, his skills developed and his responsibilities increased: from production assistant he moved to on-air interviewer, and then to host of “Noticioso TV," a popular local news show that airs every weekday from 9 to 10 pm.
UPWARD MOBILITY There's no stopping Ramos' career drive, especially in his trickedout ATV.
Now, Ramos has brought his communication talents to Goldcorp. Why Goldcorp? Several friends had joined Goldcorp, he says, and as a reporter, he had observed the company’s dedication to community. “The company has a real presence in the community. The Goldcorp culture appeals to me.”
His personal life is just as independent and active. He owns a specially-modified quad ATV and a car, and enjoys a range of outdoor activities. He volunteers with INSOCAPE, a local sports school for people with special needs. Some of its athletes have participated at the regional and national level. One of his dreams is to
The company has a real presence in the community. The Goldcorp culture appeals to me. Leonardo Ramos One part of his job is handling job applications. About 30 applications arrive every day, an indication that Goldcorp is truly an “employer of choice” in the region. His communications skills are essential: Ramos helps write and develop content for the Communications Department, and participates in Community Relations activities.
bring his media skills to a major fundraiser, an Argentine version of Chile’s National Telethon, which raises millions for disabled people. “I’d like to replicate that model in our country.” That goal may seem ambitious, but with his energy and talents, Ramos may just be the one to make it happen.
Leonardo de Invincible When not out front in the community, Ramos is back at the office writing.
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Why Acting Ethically is Important to Me Navigating through an ever-changing business and social environment can be complex for a company that does business in many jurisdictions and cultural contexts. That’s why committing to “doing what is right” and working with integrity are so important to Goldcorp, irrespective of the conditions in which we operate. In fact, one of our core values is Acting Ethically. Our core values shape our culture and drive our success. They define who we are and most importantly, how we go about our work. But how do we put those values to work?
We make it a priority to ensure every person working for us understands what we expect from them when we say “do what is right.” We conduct annual compliance training and regularly share best-practice case studies to help everyone understand the ethical considerations that should shape our decisions and our actions every day. The combination of our core values and six pillars, describe what makes Goldcorp unique and helps us fulfil our vision. They represent our desire to be a respected leader in our industry, and to be a welcomed, responsible guest in in the communities where we live and work.
For me ethics is just like safety. We feel it, we live it every day in the way we conduct ourselves, the way we conduct business, the way we interact with each other. Guy Belleau, General Manager
Goldcorp’s Code of Conduct describes the behaviors we expect when our value of Acting Ethically is seen and demonstrated by the thousands of people who work for Goldcorp every day. “It boils down to doing what is right. Aside from being a core value and a condition of employment at Goldcorp, acting ethically is fundamental to our social license to operate,” says George Burns, Goldcorp Executive Vice President and Chief Operating Officer.
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“It takes a lifetime of doing the right thing to build trust and a good reputation but it takes just one action to destroy it. To this day I have held this belief, and have followed it in my personal and professional life. I am proud to work for an organization like Goldcorp which has a reputation for doing the right thing.”
“The true test of your integrity is what you do when someone is not watching you.” Bill Gascon, General Manager - Musselwhite, Canada
Charlene Ripley, EVP, General Counsel - Vancouver, Canada
“I need to act ethically to be able to sleep at night. Also, as a father, I know that my kids will follow what I do and that's why it is so important to me to do what is right.”
“Doing what is right is a matter of having courage; it means having a clear conscience and the satisfaction that the decisions made were the right ones.” Filogonio Gomez, Public Relations - Marlin, Guatemala
Francisco de Jesus Ballesteros, General Manager - Los Filos, Mexico
“Acting ethically directly relates to my integrity; it involves personal choices that I have absolute control of. In my role as a security professional, it’s the single-most important trait.”
“I don’t act ethically just because Goldcorp says so. It is a life choice. That’s what my parents taught me and that’s what I am teaching my kids in every aspect of their lives.”
Jay Martin, Regional Security Manager - Latin America, Mexico City
Adolfo Aguilera, Underground Mine Manager - Cerro Negro, Argentina
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Major Career Boosts at El Morro Two years of planning adds opportunities across multiple industries. A new Industrial Mechanics program at Alto del Carmen Technical High School near Goldcorp El Morro launched in July to create lasting benefits for the 15,000 young people living in the Atacama region of Huasco Province in northern Chile. The collaborative initiative between Goldcorp, local government and community groups will empower students to major in trade skills for diverse jobs in global industries. Seventeen students are currently enrolled, with projections of 80 graduates by 2018. "Seeing the pride and satisfaction on the children's faces, seeing that this is a dream come true for them, fills me with satisfaction,” said Carmen Bou, Mayor of Alto del Carmen. Goldcorp’s $420,000 donation helped fund extensive renovations and preparations which began two years ago, including teacher recruitment and equipping workshops fitted with industrial power, specialized mechanical instruments and equipment ranging from milling and drilling machines to lathes, hydraulic presses and welding stations. “I think the tools that Goldcorp El Morro delivered will give the students of Alto del Carmen a tremendous
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opportunity to continue perfecting their abilities and skills in their own municipality,” says Pilar Soto Rivas, Atacama's Regional Secretary of the Ministry of Education. Horacio Bruna, Goldcorp's Executive Director in Chile, says the sustainable benefits will be infinite, from employment and entrepreneurial skills to enhanced quality of life for entire families. "This is a contribution not just to the mining industry, but to industry in general in the Atacama Region,” says Bruna. “This initiative has been carried out together with the local community. They decided how they wanted to implement it and we did it together.” School director Miguel Tapia Huerta knows firsthand how Goldcorp works with local groups to identify needs and implement programs for lasting potential beyond the mining cycle. "This is a dream because the students in this community didn't have a great outlook. There wasn't any other field of study at the school and that was what the community wanted." Read more about Goldcorp’s $62 million investment in communities where we live and work in our 2014 Sustainability Report at bit.ly/SR2014CommunityContributions.
CAMPUS GRANDE The setting of Alto del Carmen school is as scenic as it is studious.
Goldcorp Signs UN Women’s Empowerment Principles Goldcorp President and CEO, Chuck Jeannes, recently signed a CEO Statement of Support for the United Nations (UN) Women’s Empowerment Principles to officially affirm the company’s commitment to equal opportunity and join over 1,000 other top executive signatories around the world. The UN Principles dovetail Goldcorp’s core value of Empowering Others and fostering an open, diverse, inclusive workplace that promotes gender diversity. In fact, most of the UN guidelines for entrenching the Principles are already in place at Goldcorp, including high-level corporate leadership for gender equality, promoting education, training and professional development for women on the job and in communities, and respecting and supporting human rights. Creating opportunities across the board is not just the right thing to do, according to Jeannes, it's critical to business success and should be a priority for every organization. “You can’t have a successful business that ignores 50% of the population,” he says. “Goldcorp is showing its commitment to equal treatment of women and men. We strive to be an inclusive employer and the company’s support for diversity extends beyond supporting women.”
Enterprise-wide programs like Creating Choices— launched in 2010 to foster the professional and personal potential of women—as well as proactive measures like becoming the first mining company to sign The Catalyst Accord, an alliance of Canadian corporations upholding diversity and inclusion, are some of the ways Goldcorp is demonstrating its commitment to gender diversity.
MAJOR STRIDES Women at Goldcorp are taking charge of their careers and personal lives for the better.
Goldcorp defines diversity as any dimension that can be used to differentiate groups of people from one another and means respectful appreciation of the differences in gender, age, ethnic origin, religion, education, sexual orientation, political belief or disability. Outside of the company’s operations, Goldcorp supports numerous global initiatives to assist youth, elders, First Nations, adult literacy, healthcare, small business, environmental groups and many others. Earlier this year, Goldcorp committed to a three-year sponsorship of the Rugby Canada National Senior Women’s teams to support the sports' growing number of female participants. To learn more about the UN Women’s Empowerment Principles and global business guidelines to promote gender equality and advancement, visit weprinciples.org.
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HEAVY-DUTY SMILES 16
Alejandra Cazula poses by her underground haul truck. Above ground issue 11
Braking Tradition The driving ambition of this Goldcorp employee proves women can steer their careers in any direction. In the city of Salta in mountainous northwestern Argentina, opportunities for women to provide for their families or build a career are limited. Alejandra Cazula was fortunate to have reliable employment, working for a supermarket and eventually advancing to a position where she managed a staff of 20. But Cazula was driven to achieve much bigger dreams. So when a relative suggested she move south to the port city of Río Gallegos in the province of Santa Cruz, Cazula packed her bags and headed for new horizons and new opportunities. Based on her experience, she soon landed a job with a local grocery chain, where she happened to catch a glimpse of her future. “One day I saw a magazine cover showing a young woman from a mining company standing alongside a huge CAT truck,” says Cazula. “I'd never seen anything like it. It caught my attention and I read the article. I found out that this woman learned to drive these trucks with no previous experience. That fueled my desire to work for a mining company because I could see myself driving that truck.” Gearing up In the months that followed, Cazula took steps to pursue her new career path, first gaining employment with a company that supplied services to Goldcorp’s Cerro Negro mine. Cerro Negro is one of Goldcorp's newest mines – with first gold poured in July 2014. It commenced commercial production in January 2015. Cazula made her ambitions known to colleagues, one of whom helped put her in touch with the mine’s operations department. The timing was ideal as Cerro Negro was launching a training program for heavy-equipment operators, geared toward integrating women into ore hauling – traditionally a male-dominated job. The course is among the most recent of Goldcorp’s ever-growing initiatives
to help females overcome barriers and build skills for empowerment and advancement throughout the company and the mining industry. More than 500 women across Goldcorp's operations in the Americas are bettering futures for themselves and their families through these groundbreaking programs. Cazula was invited to Cerro Negro for an interview, then offered an opportunity to become one of the first females to participate in the heavy-equipment course. After completion, she enrolled in and graduated from Goldcorp’s Creating Choices and Growing Choices programs. She ultimately chose an administrative position in the orehauling department, where she works with a manager who encourages her quest to achieve whatever she aspires to be. “What I've learned and how I've grown at Cerro Negro wouldn't have been possible without my manager's support,” says Cazula. “I feel that everything I learned in those programs has made me stronger and facilitated my desire to keep learning and growing professionally.”
Safety Inspired In early 2015, Goldcorp honoured the Cerro Negro ore-hauling team for achievements in higher volume and high safety standards. At a celebratory dinner, each employee received special recognition, including Alejandra Cazula, who garnered an award for outstanding commitment to ethics and sustainability. Last year, Goldcorp’s Cerro Negro was named 2014’s Mining Company of the Year by Panorama Minero and the Fundacion para el Desarrollo de la Mineria Argentina.
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Game-changing Sponsorship for Womenâ€™s Teams Similar to the mining industry, rugby is traditionally considered male turf, but Goldcorp is committed to levelling the playing field for women, across the sector and the sport. In addition to supporting the communities where we operate through contributions to the arts, healthcare, education and community development, Goldcorp places special emphasis on creating equal opportunities for women as part of our core value to empower people.
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Worldwide, Goldcorp has helped finance female entrepreneurs, helped women bring products to market in Mexico, supported the Women In Engineering program at the University of British Columbia, and launched Creating Choices globally to foster potential for women to excel professionally and personally.
FABULOUS FOOTWORK Elissa Alarie (with ball) prepares to start play with a scrum at the Canada Women's 7s.
“Goldcorp is proud to sponsor Rugby Canada's Senior Women's teams—the 15s and the 7s, showing support for women in traditionally male dominated fields," says Anna Tudela, Goldcorp's VP Diversity, Regulatory Affairs and Corporate Secretary.
The same hallmarks are seen in Andrea Burk, a team Canada player and Goldcorp IT contractor who has great pride in her club and believes in inspiring others through sport. "In my involvement with both organizations, it was evident that both maintain world-class people
These teams also display the kind of qualities that we value at Goldcorp — respect, leadership, strength, teamwork, agility and perseverance. Chuck Jeannes, President and CEO
“We are excited and fortunate to have Goldcorp join Rugby Canada as an official sponsor,” says Rugby Canada’s Chief Executive Officer Graham Brown. “We are looking forward to beginning our relationship with Goldcorp and working together to support women in sport.” Rugby is appealing to a growing number of female participants, with thousands currently registered across Canada and an impressive record of success. Last year, the 15s team entered the Women’s Rugby World Cup tournament with a sixth-place ranking, then surprised rivals and fans alike by advancing to the finals for the first time ever and capturing a silver medal. In May 2015, the 7s squad made history by qualifying for the 2016 Olympics in Rio de Janeiro.
and standards. It was extremely motivating to work in a place where I can learn from so many accomplished leaders, both male and female, every day."
TOPS IN THE FIELD Rugby Canada players try their best to make the nation proud.
"Goldcorp shares this trailblazing spirit,“ says Chuck Jeannes, President and CEO. "Rugby Canada’s values are aligned with our belief that diversity extends beyond gender. The Women’s National Teams are made up of a diverse group of players across a range of ages, ethnic origins and education levels. These teams also display the kind of qualities that we value at Goldcorp—respect, leadership, strength, teamwork, agility and perseverance.”
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Rewarding Excellence On June 25th, Goldcorp executives and employees from every region gathered in Whistler, BC for our second annual Global Excellence Awards to recognize outstanding achievements in four categories:
Safety Fundamental to each decision made and every job done at Goldcorp, safety is a priority underpinned by continuous innovation. • Los Filos installed automated on-board fatigue monitoring in haul trucks to reduce driver incidents. Learn more on page 2. • Porcupine cut isolation risks for mill personnel by reducing the number of isolation points by 40-70%, and lowering lockout times from 60-90 minutes to just 10 minutes. • Éléonore implemented padlocked security for employee ID tags with keyholder-only access to the blasting key. Watch the video at bit.ly/EleonoreTagBoard.
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Operating for Excellence (O4E) This award honours teams that identify opportunities to improve production efficiencies, optimize performance and create more value while operating safely. • Peñasquito streamlined throughput by improving blasting techniques and converting to waterless grinding and milling, which boosted ore processing by 7% and cut maintenance and electricity costs. • Musselwhite increased the haul box capacity of underground trucks, while adhering to OEM specifications. The potential annual return is over 65 times the original investment. • Nine departments at Peñasquito collaborated on a multifaceted optimization project, estimated to boost annual pre-tax operational cash flow by almost 15%. The optimization involved ore feed, ore grind quality and cost, an overhaul of flotation cells and a marketing strategy for the mine's concentrates.
WINNING APPROACH Los Filos Safety Award winner Antonio Ortiz Diaz with (L-R) Chuck Jeannes, George Burns, Ann Masse and Paul Farrow.
• Porcupine mechanized a process to block blasted ore from entering voids and clinging to stopes, resulting in a 12% rise in cut-and-fill recovery. Environment Goldcorp rewards exemplary vision, stewardship and best practices to reduce our impact and restore sites to its former, or better, conditions than when we arrived. • Marlin built an on-site eco-laboratory for ongoing water and environmental analyses and more timely action. See page 32 to learn more. • Musselwhite installed filters on underground vehicles to catch and contain diesel particulates. • P orcupine adapted Dome Mill operations to use only recycled water for processing. Read more in Above Ground Magazine Issue 10 (Spring/Summer 2015) at bit.ly/PGMzerofreshwater. •M usselwhite expanded awareness and education to embed energy-saving practices, coordinate underground and surface operations and decrease use of dieselgenerated power.
Corporate Social Responsibility This category recognizes Goldcorp’s core value of respecting all stakeholders and celebrates initiatives that enhance our communities. • Porcupine launched a public website for City of Timmins residents to access real-time updates on Hollinger operations, including third-party monitoring reports on dust, noise and vibrations levels. • L os Filos constructed the region’s first modern solid waste disposal facility, managed by local community members, to discourage dumping in streams and ravines, avoid health issues and protect the environment. • R ed Lake signed two Collaboration Agreements with the Lac Seul and Wabauskang First Nations for lasting community benefits. For a summary of all our First Nation partnerships in Canada, watch the video bit.ly/FNAgreements.
FIRST LADIES (L-R) Kathryn Gendall, Farah Kassam and Claudia Leal receive a Special Recognition Award for outstanding achievement for Goldcorp's 2014 Day of Remembrance. To learn more visit bit.ly/ SR2014DOR.
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Aboriginal Youth Graduate for Success Innovative educational initiatives mark Goldcorp’s ongoing commitment to create lifelong opportunities. First Nations families in northern Ontario gathered in July for a ceremony at Musselwhite mine to honour the first graduating class of the Aboriginal Mining and Skilled Trades Entry Project (AMSTEP). AMSTEP is a partnership between Oshki-Pimache-O-Win Education and Training Institute (OSHKI) and Goldcorp to enhance future potential for signatory communities of the Musselwhite Agreement, a collaboration to foster First Nations economic sustainability, job opportunities and entrepreneurship. Goldcorp has similar agreements in place at all Canadian operations. Thirteen students earned industry accreditation after completing the intensive five-month, 800hour training and work experience program, the first of its kind to be taught in an active mine site to immerse participants in hands-on operations. “Having them here on site is far more beneficial than having them in a city or community,” says Bill Gascon, Musselwhite General Manager. “They get to experience what work is going to be like; they get to mingle and talk to employees who are working here and can share their first-hand experiences.” The program also addresses critical issues like career options and skill-building in First Nations communities— where up to half the population is under 45 years old—and creates qualified labour pools for sectors facing shortages. “This is an innovative program for expanding opportunities for Aboriginal youth and creating local workforces that meet industry needs,” says OSHKI Executive Director, Rosie Mosquito.
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CLASS aCT Inaugural graduates wear their pride in full regalia.
The benefits are already evident to Gascon. “From their very first day on site, we expected a lot from the participants and their transformation has been incredible. I believe this program will be life changing for many.” Equally impressive is the students’ flawless safety record and 81% graduation rate. Chantal Chikane plans to take the new skills she’s learned to follow a career path in her mother’s footsteps. “My mom was an underground truck driver,” says Chikane. She encourages her peers to take advantage of the program. “Go for it. It’s a once-in-a-lifetime opportunity.” Based on initial positive impact and success, a second AMSTEP program is now underway in additional communities.
To learn more about our First Nation agreements, watch the video bit.ly/FNAgreements.
WORLD OF GOOD
Goldcorp Helps Equip Pediatric Cancer Clinic in Western Guatemala Thanks to an injection of support from Goldcorp, children fighting cancer in western Guatemala will soon be able to receive treatment closer to home, with their parents at their sides, in a new, state-of-the-art cancer treatment centre that is currently under construction. The city of San Marcos, near Goldcorp's Marlin mine, is far from Guatemala City, where the national pediatric oncology unit is located. According to Gloria de Dios, Director of Fundraising for the centre, as many as 38% of patients come from the western region. Until now, children and families in the west have had to travel to Guatemala City for treatment. Some families have been forced to move to the city while their child undergoes extended care. But not for much longer. In August 2015, construction began on a new cancer hospital for children, located in Quetzaltenango. At the cornerstone ceremony, Goldcorp Guatemala announced a donation of 200,000 quetzals—the company's second donation, for a total contribution of 400,000 quetzals (approximately $50,000 at time of publication)—to help equip the new centre. “The new hospital in Quetzaltenango will mean families don't have to
move to the city for treatment,” said Mario Marroquín Rivera, Executive Director of Goldcorp Guatemala. Construction is expected to take 15 months. This will be a world-class medical centre, equipped with state-of-the-art oncology technology, supplies and professional services, with a capacity of 460 patients a year. Nine million additional quetzals will be spent on building the pediatric oncology centre, with another one million quetzals for specialized equipment.
CLOSER TO RECOVERy Goldcorp aims to brighten lives with advanced technology and nearby treatment.
Says Gloria de Dios, “Thanks to medical advances, 70 in every 100 cancer cases diagnosed early and treated properly will survive. We are deeply grateful to Goldcorp for supporting children with cancer by making this 400,000 quetzal donation to be used to equip the first satellite clinic in Quetzaltenango.”
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A Positive Ending Sustaining livelihoods and restoring lands are natural outcomes as El Sauzal closes. Social responsibility and environmental stewardship are top of mind at El Sauzal, as the mine completes its final year of active mining. The site has generated upwards of 1.7 million ounces of gold and created promising futures for local people. Following the acquisition of El Sauzal in 2006 from Glamis Gold, Goldcorp has been planning a legacy of positive community impact for this remote, mountainous region of Mexico. Planning included immediate and long-term socioeconomic contributions and closure strategies for site rehabilitation, utilizing innovative strategies that have set industry benchmarks and earned reclamation awards.
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Prior to the development of El Sauzal, the 2,000 residents surrounding the mine were isolated, with few roads and no electricity. Jobs were scarce, as were safe water sources, medical services and nutritious food. In partnership with local and national NGOâ€™s, state authorities and local groups, key community needs were identified through baseline studies, and cultural values were woven into each new initiative. Since then, vital infrastructure, health care, education, career training and jobs have been created. Other grassroots ventures supported by Goldcorp to boost the local economy and family income include entrepreneurial and agricultural enterprises, such as hydroponic farming to optimize crop yields in arid climates and conserve water.
GROWING LEGACIES The Reclamation Team line up seedlings for planting.
A clean finish Environmental work has been underway since early 2013 to prepare for closure based on regional, financial, legal, social and safety consultations. The processing plant will be rigorously cleaned and neutralized, then dismantled with oversight by the International Cyanide Management Institute, and in accordance with the International Cyanide Code. Goldcorp is also partnering with Ecos A.C., a non-partisan, non-profit organization specializing in social and environmental sustainability. This collaboration over the next 12 months aims to restore the site to its original state by thorough containment and coverage to prevent acid drainage. The tailings storage area and waste rock dump will be scoured and degraded of metals. Buildings, camps and facilities will be removed and reforested with native trees and vegetation, as will nearly 1,000 acres of surrounding lands and habitat â€“ over 400 hectares in total.
Inaccessible & isolated
Almost 150 km of road construction
About 500 direct & indirect jobs created during operations and 340 jobs during closure
Inadequate medical care
4 new health centres built, 10 others equipped
Meager educational resources
11 schools upgraded, 13 classrooms added
Scant food sources
Community kitchens, farms and gardens funded
Goldcorpâ€™s ultimate goal is to come full circle with social and ecological growth that will continue long after the mining cycle and for lifetimes to come.
Rooting for communities El Sauzal's Enviro Team digs in to plant native trees and shrubs during extensive reclamation.
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Lasting Legacies Following are just a few of the many enterprising ventures created in El Sauzal communities: Brigada de Salud is an alliance of dental practitioners assembled by Goldcorp and the University of Chihuahua to provide dental care, oral hygiene, preventative treatments and health education. The projectâ€™s success spurred a subsequent collaboration with the municipality to train and employ three more local teams focused on health, sports and science to enhance the daily lives of children, adults and seniors alike. Productos Naturales Xitacame is a small botanical business started by a group of women with seed money
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Two nurseries were built on El Sauzal's mountain top. Above ground issue 11
from Goldcorp. Blending Mexican Tarahumaras and Native American ingredients, the entrepreneurs create hand-made, all-natural soaps and shampoos which are sold locally and regionally. A work pool of 10 to 15 women gather weekly for the opportunity to earn money and independence. Hilos de Oro is a sewing collective supported by Goldcorp, the Technical Studies Institute of Chihuahua, the Mining Development Trust, the Technical University of Monterrey, Computrain, Brother Manufacturing Co. and local government.
Powering Ahead for Brighter Futures For many remote communities reliable electricity is an extremely precious commodity. Watay Power proves that teamwork and a common vision can lead to brighter futures. Thanks to a landmark partnership, First Nations communities near Goldcorp’s Musselwhite mine in northwestern Ontario will one day be able to access an uninterrupted supply of electricity from the provincial power grid. In 2010, Goldcorp and a group of First Nations communities founded Wataynikaneyap (‘Watay’) Power, an Aboriginal-led transmission company with the goal of providing clean, accessible power for residents, businesses and industry in the region by constructing and operating a transmission line. Goldcorp’s initial investment helped propel the project through early-stage development, enabling Watay to secure additional First Nations, Provincial and Federal Government support. These northwestern Ontario communities currently rely on expensive diesel-generated power. Fuel transportation over winter roads or by plane is expensive. Generators often pose mechanical issues resulting in outages, which can be life threatening during the winter months when temperatures reach -40°C.
socio-economic situation for everyone's benefit,” asserted Margaret Kenequanash, Chair of Watay Power. Construction is planned for early 2018. Once operational, Watay Power will be one of the largest First Nations projects in Canada, creating about 261 jobs in northwestern Ontario, almost 770 across the country and providing billions of dollars in socio-economic benefits. “Watay is a great example of industry and First Nations working together to secure long-term socio-economic and environmental benefits for the entire region,” stated Chris Woodall, Senior Vice President of Operations, Canada-US. “Goldcorp is proud to have participated in the partnership with the First Nations, and our support is reflective of our commitment to create sustainable value by investing in local communities close to our mine sites.”
Earlier this year, as originally planned, Goldcorp officially exited the partnership as discussions entered into advanced stages with potential transmission partners.
Wataynikaneyap means "line that brings light." Originally a partnership of 13 First Nations, the project attracted wider interest, now totalling 20 First Nations.
Goldcorp’s exit also fulfilled the mutual vision that Watay Power would be 100% Aboriginal-owned by 20 First Nations communities with equal control of infrastructure development within traditional territories.
Learn more about the project in the Above Ground blog post at bit.ly/Watay2013.
“Our people's vision is to own, control and benefit from major infrastructure development in our homelands. Together we have reached a major milestone towards getting our communities off diesel generation, and improving the
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Porcupine Trailblazes More Public Amenities Extensive reclamation projects continue to build on a legacy for generations to come.
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Ingenuity ensures safe road passage for snowmobilers and new heights for haul trucks. Above ground issue 11
If you live in the city of Timmins, chances are you or someone you know owns a snowmobile. With over 440 km of trailways in the area, Timmins is considered one of the snowmobile capitals of Ontario. The city, where Goldcorp’s Porcupine Gold Mines (PGM) are located, is also known as the site of North America’s longest continually operating gold mine. In 2014, Northern Ontario Travel and the Temiskaming Abitibi Trail Association, began promoting Ontario Snowmobile Tour Loops, featuring the Gold Rush Tour, a 710 km route that guides riders through historic and active mine sites. Unfortunately the trail verged on a new haul road being built to service Goldcorp’s open pit operations at Hollinger mine. To ensure roadwork wouldn’t disrupt the trail circuit or pose safety hazards, the PGM team, headed by Environmental Technologist Patrick Dzijacky, collaborated with the Timmins Snowmobile Club to devise a way to circumvent potential crossover. A creative solution ensued, and PGM pit crews went to work clearing, grubbing and trailblazing to construct an underpass customized for snowmobiles.
“The work Goldcorp put into ensuring a connection could be made to our existing trail network exceeded our expectations,” says Marc Lepalme, Vice President of the Timmins Snowmobile Club. “The new snowmobile tunnel adds another distinctive feature to our trail system and is often the topic of conversation amongst snowmobilers that are travelling from outside our region.” Since acquiring PGM, Goldcorp has undertaken extensive projects to reclaim long-abandoned mine sites blighting the landscape. With community consultation, vast tracts have been meticulously cleaned, contoured and transformed into wildlife habitat, flower fields and public pathways. An apiary raises honey bees to replenish North America’s dwindling population. A century-old tailings heap is now a fun, safe sliding hill for kids. Ongoing reclamation will continue for years to come. Brendan Zuidema, PGM General Manager, says responding to public input and giving back to communities is being a good corporate citizen and the Goldcorp way of doing business. “This trail system is important to the City of Timmins and the region. The construction of the underpass was a small investment compared to the returns for the economy and the enjoyment of thousands.” To learn more about Our Planet. Our Choice. Our Legacy. and Hollinger, watch bit.ly/OPOCOL-Hollinger.
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Christopher Gaspar, Environmental Coordinator, Above ground issue 11 holding a northern pike.
Alive and Thriving: Reclamation Success at Balmer Lake When Goldcorp acquired Red Lake Gold Mines in the 1990s, it also inherited an environmental challenge at neighbouring Balmer Lake. As early as 1948, historical mining practices began to take their toll on the health of Balmer Lake. The lake lies adjacent to Red Lake mine’s tailings management area, and for decades, mining effluents ended up in its water. By the 1970’s, elevated levels of metals, nutrients and cyanide in the water and sediment had effectively eliminated aquatic life. “At the time, these damaging practices were common,” says James Russell, Red Lake’s Environmental Superintendent. “Today, we strive through science and innovation to minimize the effect of our mining operations and work to reclaim areas that have been impacted in past years.” Before Goldcorp’s reclamation efforts began, the situation was bleak. Dave Gelderland, Red Lake’s Corporate Social Responsibility Manager says, “The initial environmental studies of Balmer Lake prior to reclamation efforts revealed a barren body of water devoid of life.” Gelderland has been with Goldcorp since the 1990s, and is a long-standing member of the team that worked to restore the lake. Within the first few years, he says, “We began to see tangible improvement in the water quality.”
By 1996, small fish species were naturally re-colonizing. By 2000, the larger white sucker had returned. Monitoring and rehabilitation work continued, water treatment plants were upgraded, and the lake was stocked with walleye. Gradually, a layer of organic matter developed over the tailings sediment, which helped reduce the concentration of metals in the water, to the point where the water from Balmer Lake was allowed to flow naturally into the surrounding watershed. The most recent studies have shown the positive results of decades of rehabilitation efforts. Gelderland adds, “We now have self-sustaining populations of walleye and northern pike in Balmer Lake, something many would have not thought possible back in the 1980s. It truly is a success story, worth the many years of work that has gone into the project and something that everyone at Red Lake Gold Mines and Goldcorp should be proud of.”
Catch, study, release!
Cast of Professionals
This past September, the Red Lake Environmental Team held the first ever Balmer Lake Invitational Fishing Derby with a “catch and release” angle. In total, 30 fish were caught, measured, photographed and released, providing new scientific information towards ongoing reclamation.
Red Lake Environmental Team (L to R): David Gelderland, James Russell, Timothy Szaflik, Steven Uchtenhagen, Tyler Chilibecki and Christopher Gaspar.
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Eco-Lab: Innovation at Marlin Goldcorp’s Sustainability Excellence Management System and Water Stewardship Strategy save time, resources and costs in Guatemala. Conservation is a Goldcorp priority so in 2013, the company formally developed a Water Stewardship Strategy to ensure the most efficient use, reuse and release of water at every site. As water is vital to life, metrics often also include monitoring underground and surface water sources, ambient air quality, forest cover, aquatic habitat and terrestrial biology (whatever’s not in the water). These measures and more have been part of an intensive program at Marlin mine for over five years. Both Goldcorp and independent groups regularly collect and have samples independently analyzed. In the open pit area, stringent sediment controls like drainage systems, diversion ditches and sump pumps prevent watershed impact. Two custom water treatment plants operate continuously to oxidize and filter water back to the tailings compound for reuse. The result is 95-98% efficiency, meaning 95-98% of all water consumed is recycled back into operations. While this water recycling rate is impressive, a high volume of analysis on various samples collected in and around the site throughout the year proved complicated and expensive. Specimens had to be sent by air to distant city labs. Inclement weather could delay flights. Mining operations came to a standstill awaiting lab reports. Ingenuity was called for, and right as rain, our employees responded with a solution.
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Costs drop, efficiency flows The Marlin team demonstrated how investing in an on-site lab and specially-trained staff would cut analysis costs by 40% and speed up decision making. Construction began in 2014, and today the new lab conducts water and other operational analyses, and has led to participation in an environmental research program to set world standards for testing aquatic plant ecotoxicity. These achievements earned Marlin a Goldcorp 2015 Global Excellence Award. “The cost of offsite testing limited the quantity of samples that you can analyze,” said Laboratory Chief, Elena Pineda. “When your costs are lower, you can take more samples and you can build a better understanding of the relationship between the mine and the environment.” On-site lab testing has translated to savings of $200,000 per year and is expected to save about $1 million over the next decade of monitoring. Equally important, local citizens have been trained for the new jobs created by the lab. “They took courses at the mine and in Guatemala City, and they started to build up the knowledge and qualifications to work on some of the equipment in the lab,” said Pineda. “This is a great opportunity.”
A CLEAN LEADER Marlin's hi-tech lab is helping set international standards in aquatic research. Above ground issue 11
Core Strengths 2014 Sustainability Report csr.goldcorp.com
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Goldcorp's Above Ground Issue 11, 2015-2016.