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AGENT GUIDE TO EXPERT

Group Planning


PICKING A WHOLESALER Why GOGO Groups? It’s time to Experience Expert Group Planning! GOGO Vacations now has 7 Group Planning teams, located across the United States, dedicated to helping Travel Agents grow their group business! With over 150 years of combined GOGO Leadership, our Group Planning Teams are led by highly trained professionals ready to walk you through every step of the process. At GOGO, securing the group is just one part of the process. We work with you before, during, and after to ensure your group is always in the best of hands. By working closely with our Hotel Partners, GOGO is able to provide customized group contracts, with added concessions, designed to fit the needs of the group. Why book a generic group rate when you can offer a one of a kind, customized package through a GOGO Group Consultant? Don’t just sell a Group, sell a Group Experience!


GE TT IN G S TARTE D

Your Local Group Branch Mid Atlantic

877.889.8323 877.786.4094

New England

877.520.1865

South

NY/NJ

866.849.3063

Mid West/N. West 866.864.8203

North East

877.562.1811

West

888.381.4838


Let us drive you to profitable groups in 6 stops! Stop 1: Qualify your group The first and most important step is to make sure you have

Stop 3: Close the sale - Don’t forget to offer sightseeing and trip protection

qualified your group. What type of group are they? What are

Once you’ve closed the sale, don’t forget it’s the experience

they looking to experience? Do they have a budget? Where

that brings groups back to you year after year. Offer group sight-

would they like to go? The more information you can provide

seeing options. Help them create memories with an experience

your GOGO Group Consultant, the quicker and easier it will be

they will never forget. You also want to make sure you include trip

for them to help you pick a hotel and make sure the concessions

protection with your package. You can never predict medical

we negotiate fit the needs of your group.

problems, bad weather, and the like. Let your clients travel with peace of mind by offering them GOGO’s Trip Protection.

Stop 2: GOGO negotiates the group space At GOGO Vacations, we work directly with the hotelier to provide guaranteed room space, at the price quoted. We also work directly with the hotel to provide concessions/amenities, at

Stop 4: Work with us to understand payment schedules and due dates

no additional charge that fit the needs of your group. Upgrades,

Now that you have signed your group contract, make sure you

complimentary cocktail parties, welcome receptions & private

fully understand when all payments, names for the rooming list,

check in areas are some of the many choices we try to negotiate

and any other confirmations are due to GOGO. It’s important

into your group contract.

that all parties understand the contract so that there are no changes that may interfere with the contractual obligations. Your GOGO group consultant is here to help you throughout the entire process.


Once you’ve paid in full, you will receive your commission! GOGO pays commission twice a month upon final payment!

Stop 6: Repeat Groups We hope your experience with GOGO Groups has been a pleasant one and we look forward to working with you on many more groups. More importantly, we hope your group realizes that the experience they are returning from happened because they booked through a travel agent. By working with a wholesaler selling only to the Travel Agent community, you can be guaranteed that if your clients are looking for a similar experience again, they must book it through you. Don’t be afraid to ask for the group again next year; it would be our pleasure to arrange their stay again.

T HE P R OC ES S

Stop 5: Pay in full and receive your commission


Tips to growing your group BIG!


Fundraisers:

Sometimes, it is as simple as asking for the group. Consumers use

Through your local business to business partnerships, there are

travel agents because of the experience. If you have booked this

many opportunities to offer the concept of raising money through

group before, and were able to work with them on every detail of

securing group space. If the organization you are working with

their group, offered sightseeing, and did everything you could to

does an annual getaway, allow us to price it for you and both you

ensure their on site experience was the best possible, you are very

and the organization can mark it up however you would like.

likely going to get that group back again next year. Service is key

Once GOGO is paid the net price, and you are paid the agreed

and GOGO is here to help provide you whatever it is you need

upon markup, everything left is pure profit for the organization.

to close the sale year after year.

Building new groups:

Filling your group:

Business to business partnerships in town can be key in growing

If you have secured group space without a specific client in mind,

your group business. VFW’s, Schools, Churches, Little Leagues,

and are looking to fill the space, this is a great opportunity to

PTO/PTA, local companies, etc are amazing avenues of success

utilize your partners in the community to help you promote it.

for groups. Introduce yourself and leave some information on what

Through cooperative marketing funds, GOGO can help create a

you can provide. There are many niche marketing opportunities

flyer to promote your group which can be distributed through your

available through local business to business partnerships that will

local community. Speak with your GOGO Group Consultant or

help you grow your groups.

your Local Business Development Manager about creating your flyer once the group space is confirmed.

H EL P FU L T IP S

How to increase repeats:


Secrets Capri Riviera Cancun


Endless Privileges速, Unlimited-Luxury速 and Unlimited-Fun速 await your group Zo谷try Wellness & Spa Resorts, Secrets, Breathless, Dreams, Now and Sunscape Resorts & Spas has a team of dedicated group event planners that are masters at making sure everything you need is perfectly provided, with immaculate care and personalized attention. We offer a wide variety of memorable group functions, from creative theme parties and fun-filled team building activities to casually elegant gala dinners and exciting excursions. Our team of group event planners specialize in operating complex meetings and incentive programs. Each resort offers multiple and diverse meeting spaces, including ballrooms, to provide an outstanding experience.

AM RE S ORT S

AMRESORTS


ARU B A

ARUBA Embrace Aruba Celebrated as one of the most revisited destinations in the Caribbean, Aruba—One happy island – is an ideal place for your group. The island offers travelers an unparalleled experience, where pristine turquoise waters collide against the desert-like terrain of the north shore; where peace and relaxation coexist with wild and rugged adventures; and where Dutch influence meets American ease. Nestled in the Southern Caribbean outside the fringes of the hurricane belt, the island boasts year-round cooling trade winds and an average 82-degree temperature. Aruba offers beach lovers, adrenaline junkies, relaxation seekers and everyone in between a slice of paradise with breathtaking beaches, a booming culinary scene influenced by more than 90 nationalities, world-famous festivals and events including Carnival, signature land and water activities, secluded natural pools and ancient caves, historical attractions from art galleries to the archaeological museum, exclusive shopping, sumptuous spas and more. With boutique hotels in charming Eagle Beach, high-rise branded hotels in Palm Beach, all-inclusive resort options and cosmopolitan city hotels in Oranjestad, the island provides the perfect getaway for any kind of traveler.


Ask about exclusive amenities at participating myTime resorts


The Luxury Included® Vacation for Everyone The perfect getaway for everyone awaits at Beaches Resorts in Turks & Caicos and Jamaica. More than just all-inclusive, Beaches offers a Luxury Included® Vacation experience. At Beaches, the best of everything is included – luxurious family-sized suites, gourmet dining at up to 19 restaurants per resort, premium brand beverages, unlimited land and water sports, supervised Kids Camps, and much more! Beaches includes all the fun, adventure, and luxury that guests want most, elevating the vacation experience to worldclass standards on the Caribbean's best beaches. With attentive staff, spectacular facilities, breathtaking locations, and so many great amenities available, family reunions, destination weddings and socialgroups are a perfect fit at Beaches Resorts. Beaches Resorts provides wedding parties with the best amenities to make the wedding celebration memorable. Your wedding can be fully customized to make your day uniquely yours. Beaches can help create a one-of-a-kind ceremony involving your children or personalize your Beaches wedding to include everyone in your wedding party – however large or small. With wedding locales and venues ranging from garden gazebos to traditional ballrooms to settings right on the beach, and onsite coordinators to ensure your event runs smoothly, we offer the flexibility to create the group wedding experience that you’ve been imagining.

Jamaica • Turks & Caicos

BE AC HE S

BEACHES® RESORTS


If you are looking to celebrate your event in a unique atmosphere, we invite you to discover Be Live Hotels. Our 4- and 5-star ocean front establishments add unforgettable experiences to your meeting or event. Why Be Live? We will help you select the perfect venue and identify the meeting package to suit your budget and objectives, making planning effortless from start to finish. BE: we adapt the experience according to your needs Be Lovers: Looking for a destination wedding? Ask about our complimentary wedding package and be a guest at your wedding. Be Friends: our 24 hours all-inclusive hotels offer an array of day and night time activities, spa, casino and all the fun to help you plan the perfect getaway. Be Family: because sometimes you have to get away to get closer together. Want to celebrate your quinces or sweet sixteen, take advantage of our banquet venues and let our group coordinators take care of every detail. Be Pro: nearest airport is just 20 minutes away from our resorts, welcome cocktail, private check-in, discount on private group dinners, host your meeting with us and success is guaranteed! Be Yourself, Live the Caribbean!

Dominican Republic

BE L IVE

BE LIVE HOTELS


Ask about exclusive amenities at participating myTime resorts


Endless beaches, tropical sun and luxury pampering are what make our locations the idyllic setting for a wedding celebration. The wedding professionals at Excellence Resorts work with you to personalize your ceremony and reception with the utmost attention to the smallest detail and needs to create a fantasy wedding inspired by the grace and abundance of the tropics. At Excellence Resorts in Cancun, on the Riviera Maya and in Punta Cana in the Dominican Republic or at The Beloved Hotel Playa Mujeres, you can choose among our deluxe wedding packages. Our professionals will tailor your luxury wedding to your taste so your big day will be worry-free. All you have to do is say: “I do.” When you reserve your destination wedding, you will have full access to all-inclusive luxury, a certified wedding coordinator and deluxe wedding packages. With Excellence Group, everything is taken care of and nothing is left out. So you are free to create those moments you dream of…and memories you’ll have forever.

Playa Mujeres • Riviera Maya • Punta Cana

EX CEL LE NCE

EXCELLENCE GROUP


Endless Inspiration! Now you can enjoy the assurance of Hyatt’s world class service and excellence in an all-inclusive experience. The new Hyatt Ziva and Hyatt Zilara brands are designed to offer unique, all inclusive resort experiences with a focus on food and beverage quality and guest service – two areas in which Hyatt excels – to create differentiated, meaningful experiences with an increased level of sophistication to the all-inclusive resort experience. Perfect for weddings and other special occasions, Hyatt Ziva and Hyatt Zilara offer professional onsite wedding planners as well as a large array of romantic extras, and a beautiful collection of venues including breathtaking outdoor settings. Hyatt Ziva Los Cabos is located on the spectacular beachfront on the Sea of Cortes. Welcoming guests of all ages with luxury service and amenities, the resort sets the stage to create unforgettable moments that delight, surprise and foster personal connections. Hyatt Zilara Cancun is located in the heart of Cancun’s Hotel Zone along the sparkling turquoise Caribbean beachfront. The adultonly Resort offers a romantic all-inclusive resort experience that raises the bar for service, comfort and sophistication in an intimate surrounding that is perfect for romance, relaxation and celebration.

Mexico

H YAT T ZI VA & H YAT T Z I LA R A

HYATT ZIVA LOS CABOS & HYATT ZILARA CANCUN


IBEROSTAR Cancún. Where your group shines. Situated on one the world’s most exquisite beaches, minutes from the Cancún airport, the all-inclusive IBEROSTAR Cancún is the perfect destination for your client’s next group event. In keeping with IBEROSTAR’s reputation for creating the world’s most stunning vacation destinations, IBEROSTAR Cancún offers a 150-acre tropical paradise filled with exceptional all-inclusive dining options, spacious accommodations and a huge selection of recreation and entertainment activities. IBEROSTAR Cancún has 426 fully equipped rooms and villas, seven pools, four gourmet restaurants, spa, live entertainment and a splash park. It is the only hotel in Cancún with an on-site, 18-hole, championship golf course. The sprawling IBEROSTAR Cancún complex is filled with everything needed for a star-studded group event, including Cancún’s only oceanfront convention center. IBEROSTAR Peninsula Convention Center offers 49,000 square feet of indoor meeting space in 22 meeting rooms and over 60,000 square-feet of outdoor area for events of up to 2,500 people. IBEROSTAR Cancún combines the best audiovisual technology and functionality with stunning, state-of-the-art meeting spaces, wireless Internet, a 24-hour business center and personal service to make each event a stunning success. And with our team of experienced planners and gourmet caterers, every detail of your client’s event will be orchestrated flawlessly.

Mexico

IB ERO S TA R

IBEROSTAR HOTELS & RESORTS


K ARI SMA

KARISMA HOTELS The Karisma Gourmet Inclusive® Experience When it comes to romance, nobody knows how to set the mood quite like Karisma. With Gourmet Inclusive® Wedding Events by Karisma, you’ll be able to whisper your vows from atop the exclusive Sky Wedding locations, on the sands of pristine beaches, on a pier overlooking the Caribbean Sea or from beachfront wedding chapels. We’ll help you choose from a mouthwatering collection of beautifully coordinated, designer-influenced, chef-perfected inspirations that reflect your true personality in the Memorable Moments Signature Wedding Collection™ by Karisma. All designed to make your day nothing short of spectacular. Setting a new standard in destination weddings with the introduction of Gourmet Inclusive Wedding Events by Karisma™. Couples are invited to design the wedding event of their dreams in true Gourmet Inclusive® style, with a perfectly crafted recipe of personality, sophisticated style, and special touches that makes each and every wedding event unique.

Riviera Maya, Mexico


Ask about exclusive amenities at participating myTime resorts


Groups the Majestic Way Majestic Colonial and Majestic Elegance Punta Cana are known as two of the best hotels for wedding, groups and families alike, the perfect resorts for guests looking for a superb selection of amenities and services. These spectacular 24 hour all inclusive properties offer all junior suites and suites with jacuzzis, unlimited a la carte dining, up to 16 bars in each property offering a wide selection of international brands, daily and nightly entertainment, kids facilities, gym, spa, casino, disco on site, free from swimming pools, tennis, water sports and golf specials. Enjoy the adults only experience (18 years+) in both of our hotels with the Colonial Club & Elegance Club offering private pool and beach areas, VIP lounges, free internet, butler service, special amenities in your suite and much more. Spacious convention center holds up to 600 guests. Our well trained staff and specialized groups and weddings department will help to coordinate your event. Get a free wedding package when booking 15 rooms for 7 nights. Ask for our free passenger special for groups and added values such as free upgrades and free cocktail parties which are also available (restrictions may apply).

Dominican Republic

M AJE S TI C

MAJESTIC RESORTS


Ask about exclusive amenities at participating myTime resorts


Exceptional People Deserve Exceptional Moments. You deserve the best on the most important day of your personal life or professional career, and Melia Hotels International bestows you and your party with the utmost level of service and attention. Treat your group to luxurious amenities and a tropical paradise. Indulge in the all-inclusive benefits with savory feasts and high-quality spirits. Exhale on the stunning beaches or during a pampering treatment at Yhi Spa. Rely upon Melia to make every member of your party’s experience one of pure enjoyment. Honored to host your special event, Melia helps you pick the perfect setting—an eloquent indoor meeting space or a picturesque open-air venue. Choose from customizable wedding packages to make your day truly your own, and utilize the modern technology, including high-speed Internet service and Wi-Fi access, to impress your colleagues. With breakout rooms and endless configurations, Melia can create your meeting room, classroom, banquet, or theatre. Special group promotions provide your group with complimentary coffee breaks or a welcome dinner depending on size of your party and length of stay. Dedicated personnel take care of every imaginable detail of your exceptional moments, making Melia your choice for group getaways in Latin America and the Caribbean.

Caribbean • Mexico

M EL IA

MELIA HOTELS INTERNATIONAL


Ask about exclusive amenities at participating myTime resorts


O ASIS

OASIS HOTELS & RESORTS Great for groups, great for you. Weddings, meetings, reunions, conventions: every event is better with Oasis. With a brand-new look and luxurious feel, Oasis elevates every celebration and makes every occasion memorable. Our hotels and resorts offer a variety of settings, so it’s easy to find the perfect vacation experience. Adults-only, family-friendly, business-oriented: Oasis has the diversity and flexibility to find a perfect solution for everyone. With 8 resorts, 4,000 rooms and 12 ballrooms, Oasis offers the infrastructure and personalized attention for groups (10 or more rooms) and for gatherings of up to 2,500. They also provide professional event planning, on-site coordination, and complimentary extras based on the size of the group.

AN OASIS OF EXPERIENCES IN CANCUN/TULUM... FUN FOR ALL:

ADULTS ONLY:

FAMILY FRIENDLY:

CITY CHIC:

GRAND OASIS CANCUN

GRAND OASIS VIVA

GRAND OASIS PALM

OASIS SMART

OASIS CANCUN

OASIS SENS

GRAND OASIS TULUM OASIS TULUM Participating myTime resorts


Ask about exclusive amenities at participating myTime resorts


Olympus Tours is committed to giving unparalleled service that will exceed all expectations. With a professional and knowledgeable staff, Olympus has provided groups of any size with full DMC services for more than 20 years. Trust Olympus for your next family reunion, wedding, or corporate meeting, and utilize all the services they offer, including but not limited to: Meet and greet with customized signage Airport transfers • Tours and sightseeing •

• •

Special events Dine around Gala dinners

Olympus also offers incredible incentives for your client’s next group gathering. Receive one complimentary passenger for every 15 paying customers with transfers and tours. This includes transfers to and from the airport and hotel, tours to Chichen Itza, Tulum, Los Cabos, and more! Also, enjoy a free upgrade to a private transfer for VIPs arriving on the same flight with no waiting and personalized service to your destination. Also with Olympus, all groups get free signage with a logo for the meet and greet, and if your group of 40 to 50 arrives on the same flight, Olympus offers a 10% discount!

Mexico: Cancun • Riviera Maya • Cozumel • Puerto Vallarta • Los Cabos • Mexico City Dominican Republic: Punta Cana • La Romana • Puerto Plata • Santo Domingo • Samana

O LYM PU S

OLYMPUS TOURS


Your Every Wish Indulged Palace Resorts are located in some of the most enchanting oceanfront locations in Mexico. Each resort offers luxurious accommodations with double whirlpool tubs and sophisticated amenities. Some offer access to the finest spas and golf courses. You can celebrate your marriage at Palace Resorts in Cancun, Riviera Maya, Isla Mujeres, and Cozumel. All feature a distinctive personality that will complement your wedding perfectly. Whether you prefer an intimate ceremony, a lively gathering of family and friends, or an extravagant gala, there’s a perfect Palace Resorts for your dream wedding. One of a kind weddings are our specialty. Once you’ve made your choice, planning is easy because everything is included. Have a dedicated wedding team every step of the way. 47 wedding experts with one goal: MAKING YOUR DREAM A REALITY! • Work with one specialized team, every step of the way • Leave stress behind, while we handle every detail So you can actually sit back, and enjoy being engaged. Imagine that.

Mexico

PAL ACE R E S ORTS

PALACE RESORTS


From our Heart to Yours Love is in the air at Real Resorts! With many romantic wedding options and a selection of three all-inclusive luxury resorts, you are sure to create the wedding or special event of your imagination. At each resort guests enjoy the assistance of professional wedding planners, Romance Concierge, and for meetings and events Conference Concierge. The ROYAL Playa del Carmen offers the ultimate in romance. Delight in an elegant adult-only environment with expansive suites and gourmet dining as well as luxury services including butlers, aromatherapy, en-suite Jacuzzis and cocktail bars. Wedding celebrations are individualized to each couples’ preference and include everything from traditional Mexican style beach weddings to elegant services. The Gran Porto Real, Playa del Carmen is a vibrant fun-filled resort that is oceanfront on Playa del Carmen’s white sand beach, yet steps from the quaint town of Playa del Carmen. Enjoy spacious suites, a large selection of gourmet dining, and an assortment of wedding locations including a barefoot beach wedding, a beach view bridal gazebo, or a traditional banquet setting. The Gran Caribe Real, Cancun is sophisticated yet relaxed. Choose from many elegant wedding options, including its own private Oceanside Catholic Chapel. Located on Cancun’s most ecologically recognized beach, The Gran Caribe Real features beautiful suites, upscale amenities, and delicious international dining.

Cancun • Playa del Carmen

REA L R ES ORT S

REAL RESORTS


Let RIU Make it Easy! Create a new look for your business. At RIU Hotels & Resorts we know that your necessities go beyond a destination that offers the facilities to host meetings, incentives or any type of event. You also need ideal circumstances that provide opportunities to enjoy our sun-drenched beaches and a variety of entertainment and activities. Enter into that perfect balance of business and pleasure. Your gatherings will never be the same with RIU Hotels & Resorts, where business is pleasure. Take advantage of the RIU experience Excellent service and benefits available for group travel • Unwind in the ideal surroundings, perfect for complete relaxation • Rely on the expertise of a Corporate Center Contact • Discover incredible destinations near you • Make the most of the special technology • Be in the know for the best deals available •

And live it in our new and spectacular hotels Hotel Riu Palace Jamaica • Hotel Riu Playa Blanca •

Mexico • Bahamas • Jamaica • Aruba • Dominican Republic • Costa Rica

RIU

RIU HOTELS & RESORTS


Ask about exclusive amenities at participating myTime resorts


The Luxury Included® Vacation A Sandals Resorts vacation gives you everything you’d find at any five-star luxury resort; the only difference is everything is INCLUDED! Sandals provides an adults-only getaway with facilities along with a professional staff. You will enjoy round trip airport transfers, gorgeous beaches, the Caribbean’s finest cuisine with unlimited premium brand liquors and wines by Beringer®,thrilling land and watersports and an extraordinary collection of exquisitesuites, many with private pools and butler service. Sandals will not only meet your group’s expectations, we’ll far exceed them. With attentive staff, spectacular facilities and breathtaking locations our resorts are the ultimate retreat for your group. More than just all-inclusive, Sandals Resorts offer the Luxury Included® Vacation experience with exciting amenities specifically tailored to meetings, incentives, destination weddings, conferences and specialty groups. As the leader in destination weddings and honeymoons, Sandals Resorts provide wedding parties, with the best amenities to make the wedding celebration memorable!Your Sandals Resort wedding can be tailored to fit your definition of the perfect day. With wedding locales and venues ranging from garden gazebos totraditional ballrooms to settings right on the beach, and fully customizable wedding options, we offer the flexibility to create the group wedding experience that you’ve been imagining. Best of all, your honeymoon begins the moment you say “I do.”

Antigua • Bahamas • Barbados • Jamaica • Grenada • Saint Lucia

SAN DA LS

SANDALS® RESORTS


At Windjammer Landing we understand that traveling in numbers can be a fun, exciting and fulfilling experience. On the other hand, without help it can be monumentally stressful and time consuming for those tasked with organizing the trip. So, what's the answer? Easy. Leave every detail to your devoted Windjammer Landing Ambassador. Your personal Ambassador will be in contact before you leave home to make sure all accommodations are properly outfitted for your group's arrival, all activities are scheduled, dinner reservations are made, transfers are planned and whatever else your group requires to ensure a blissfully relaxing and expertly planned vacation. Our air-conditioned Conference Centre offers a quiet and relaxing atmosphere that blends unobtrusively with the village architecture. Whether on an executive retreat or business meeting Windjammer Landing is sure to create the perfect backdrop to help build your productivity and profitability. Our villas and 2-bedroom suites come with a fully equipped kitchen for your convenience. And for the ultimate in luxury, your Ambassador can arrange for a private chef to create a special meal for your family in the comfort of your villa. Windjammer Landing Villa Beach Resort; come experience the difference.

Saint Lucia

WI ND JAM M ER

WINDJAMMER LANDING


1BSUOFSTJO:PVS4VDDFTT At Travel Guard, we know it’s important for you and your customers to feel confident that your travel insurance plan provider is one you can trust; one that will be there for you now, and in the future. We help you succeed with: Ȋ*OEVTUSZ-FBEJOH$PWFSBHFBOE"TTJTUBODF Travel Guard is an industry leader with plans covering more than 9 million travelers every year. Ȋ$PNQFUJUJWF"EWBOUBHFT We are in business to help you succeed. Our dedicated support and training ensures you get what you need to help maximize revenue potential. Ȋ3FTQPOTJWF$MBJNT4FSWJDF We’ve spent over 20 years perfecting the claims process so your clients get their lives back on track – fast. It’s not just a claim, it’s about our reputations.

5PMFBSONPSFDBMMPSWJTJUXXXUSBWFMHVBSEDPNGDXIPMFTBMF For Agent/Broker use only. Not for public distribution or solicitation. This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www. travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 18th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer. 1777 01/13/13


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