WHERE WELLNESS MEETS WANDERLUST
GOCO Hospitality is a design-led company that creates superior projects through a harmonious blend of innovation, authenticity and local culture, with the vision to create and operate the future of wellness hospitality.
OUR STORY The name GOCO Hospitality represents what inspires us and ignites our passion: travel, movement, exploring new boundaries (GO), and the importance of creating and sustaining meaningful communities (CO). Through deep-rooted relationships with our partners and guests, we are able to share our knowledge with the global wellness community, as well as offering our own holistic wellness programmes. At GOCO Hospitality we approach our hospitality projects a little differently. Itâ€™s important to us that we celebrate our worldâ€™s diverse and fascinating cultures by embracing local traditions and customs in everything we do, blending regional stories with impeccable wellness offerings. Always authentic and always unique.
OUR VISION We create, innovate, operate the future of wellness hospitality. At GOCO Hospitality we do everything in our power to stay true to our mission, vision and values, creating a culture of accountability, professionalism and, above all, enjoyment. OUR MISSION GOCO Hospitality aspires to be a synonym of wellness hospitality as a leading operator and trusted consulting partner, representing the highest competence and expertise within the industry. We exemplify a design-led company that creates projects through a harmonious blend of innovation, authenticity and local culture. GOCO Hospitality is an employer of choice; we place great emphasis on attracting and grooming our talent, nurturing, developing and empowering them to delight and inspire our clients and guests. Our holistic approach combines business efficiency, meticulous service and impeccable quality, ensuring value for our stakeholders.
OUR VALUES Show Integrity
We ensure honesty is at the core of all our interactions with clients and team members.
Lateral service is the cornerstone of our values.
We are responsible for creating an environment of transparent and open communication.
We possess outstanding knowledge of our products and services.
Strive to Improve
We strive to continuously develop and improve our performance, on both an individual and company level.
We are fortunate to work with and for people from all over the world.
OUR COMMITMENTS We are ambassadors, inside and outside of our workplace.
We are on time, respecting our clients and
We are respectful, treating others the way we wish to be treated.
We are accountable, always delivering on our promises.
We are proactive, always seeking to go the
We are immaculate, in our personal and professional appearance.
We are always positive, aware that our attitude affects those around us.
We have fun, bringing a sense of enjoyment to our workplace.
We live healthily, engaging in healthy lifestyles and habits.
We empathise, by being sensitive and anticipating the needs and expectations of our guests and team members. 7
OUR GLOBAL PORTFOLIO GOCO Hospitality are actively working with developers and hoteliers worldwide on developing and managing innovative wellness projects. We are currently managing projects from urban spas and resort spas to hot springs and wellness resorts across the United States, Europe and the Middle East. 8
KEY GOCO Life GOCO Retreats GOCO Spas Independent Projects GOCO Offices
GOCO Hospitality is a dedicated global wellness hospitality consulting, development and management company. We provide a true turnkey solution from initial market research and design to management of wellness projects. Each of our projects is the result of customised collaboration. Look for the numbers on our project descriptions to see which of our services were utilised:
MARKET RESEARCH & FEASIBILITY
CONCEPT & BRAND DEVELOPMENT
Understand your market, your competitors and all the numbers.
Define your wellness project and map out the guest experience.
• Site Inspection and Kick-off Meeting • Competitive Analysis • Market Analysis and Development Opportunities
• Description of the Guest Journey • Unique Selling Points
• Architecture Programme Planning and Adjacency Diagram
• Service Platform
• Demand Analysis and Financial Forecast
• Initial Treatment Menu Recommendations
• Investment Analysis
• Positioning Strategy and Target Market
• Development Strategy
This phase will be executed by our sister company, Horwath HTL Health and Wellness.
• Overview of the Regional Spa and Wellness Market
• Initial Look and Feel Recommendations • Architecture Program Planning & Adjacency Diagram
DESIGN & TECHNICAL SERVICES
PRE-OPENING SERVICES & TRAINING
Craft spa and wellness spaces that work and delight your guests.
Be prepared for opening day: professional and well-trained staff ready to deliver your menu of services.
Allow the experts to manage your wellness property to international standards.
• Concept Presentation and Design Vision
• Pre-opening Critical Path Planning
• Initial Space Planning and Key Relationships
• Pre-opening Sales and Marketing Plan
• Architecture and Interior Look and Feel • Consultant Team Recommendations
• Executive Recruitment and Hiring Process
• Review of Design Drawings from Concept Design to Construction Documentation
• Equipment Vendor Specification • Standard Operating Procedures
• OS&E Planning and Specifications
• Job Descriptions
• Reccomendation of MEP Specialist for Design of Thermal and Water Experiences
• Pre-opening Training, Set-up and Simulations
• Site Administration and Inspection
• Operating Budget Planning
• On-going Operational Management • Sales and Marketing Support
• Operational Collateral Development • KPIs and P&L Analysis and Action Planning • Operational Reviews • HR, Training and Development
• Mystery and Operational Audit • Quarterly Performance Audit
PIONEERS IN GLOBAL WELLNESS GOCO Hospitality is the first global management company to operate wellness hospitality entities dedicated to operating scalable, GOCO-branded spas and wellness retreats. Our multidisciplinary team is made up of experienced and dynamic professionals with global hospitality experience stretching across market research, design, technical services, focused sales and marketing, human resources, finance and management. We place great value on our owners and partners, and carefully conceptualise and adopt a customised approach in order to develop GOCO-branded spas and wellness retreats that are on brand but also have their own personality and reflect their locale.
GOCO Management Projects Through our ability to create sustainable and profitable concepts, we ensure value for our stakeholders while simultaneously stimulating GOCO Hospitalityâ€™s global growth.
GOCO RETREAT GOCO Retreats are destination wellness resorts focused on creating healthy habits, encouraging personal development and embracing integrative wellness. Glen Ivy Hot Springs California, USA.....................................16
GOCO Retreat Ubud Bali, Indonesia......................................20
GOCO Retreat Temescal Valley California, USA.....................................18
GOCO SPA GOCO Spas are for individualists who seek personalised and authentic wellness experiences in a contemporary setting. GOCO Spa Ajman Ajman, UAE .......................................24
GOCO Spa Daios Cove Agios Nikolaos, Greece .......................26
GOCO Life properties offer comfortable living and unforgettable experiences infused with wellness for individuals, groups and families in the most stunning locations. GOCO Life Alatau Alatau, Kazakhstan...............................32
GOCO Retreats not only provide guests with a retreat from their busy everyday lives, but are a supportive partner on the journey to the discovery of wellness for both the body and soul, encouraging guests to find a â€˜wellness way of lifeâ€™.
GOCO RETREAT GOCO Retreats are focused on creating healthy habits, encouraging personal development and embracing integrative wellness. Journey Drawing on the best healing modalities from around the world, GOCO Retreats seamlessly blend Asian traditions and knowledge with contemporary western medical science to give guests the ultimate wellness experience.
Programmes The combination of fine facilities accompanied by world-class programmes, healthy and delicious food and stunning locations provides guests with a personalised experience whether they are looking to change the way they live, or simply want to enjoy a healthy holiday. A selection of programmes ranging from 3-14 days, all focused on addressing modern day concerns such as detoxification, weight management, stress, sleep and mind-body health, each carefully designed to bring about measurable results.
Education Through effective education and guided learning, our passionate team of professionals supports a personal journey to discovering your inner potential. The GOCO Retreat experience is just the beginning; a stay will provide the knowledge and information to stimulate the lifestyle changes that can lead to a new wellness way of life.
Team As an employer of choice, GOCO Retreats place a great emphasis on attracting and grooming our talent, which ultimately leads to a work environment where team members are empowered to delight and inspire our guests.
GLEN IVY HOT SPRINGS California, USA • Operational since 1860 Management ongoing www.glenivy.com PHASES
GOCO Hospitality has acquired the Glen Ivy Hot Springs Resort, an iconic hot springs resort in operation since 1860 that welcomes over 180,000 annual guests. The Hot Springs Resort is within a 90-minute drive from downtown Los Angeles and San Diego. Natural hot mineral spring water flows from deep in the earth and the famous resort enjoys a loyal following. The resort sits on 82.6 acres of land, of which the hot springs facility utilises approximately 20 acres. GOCO Hospitality is currently developing on the adjacent 62 acres a world-class wellness resort community. GOCO Retreat Temescal Valley is surrounded by organic orchards, the Santa Ana Mountains National Reserve and the adjacent Glen Ivy Golf Course.
• Hot springs resort: 20 acres • GFA: 7,500 m2 • Arrival and retail lifestyle store • A total of 19 indoor and outdoor pools • Massage and other spa treatment areas include the following: - 39 single massage treatment rooms - 13 facial rooms - 4 couple massage treatment rooms - 5 pedicure stations - 4 manicure stations - 5 outdoor pavilions that can be utilised for single or couples massages • Gender-specific lockers and changing rooms with steam and Roman baths • 2 saunas • Club Mud and The Grotto: interactive thermal mud experience • 9 private cabanas • Quiet zone and premium seating area • Ivy Kitchen • GOCO Café • The Chill Zone • The Lounge • Outdoor yoga and multipurpose activity deck • Labyrinth walk
GOCO RETREAT TEMESCAL VALLEY California, USA • Opening in 2022 Work in progress PHASES
A world-class wellness community spanning over 60 acres of land in the Temescal Valley, next to the Glen Ivy Hot Springs Resort. GOCO Retreat Temescal Valley will feature a luxury wellness resort and real estate community. Managed by GOCO Hospitality, the wellness community will offer integrated wellness programs combining conventional and alternative approaches that address the biological, psychological, social and spiritual aspects of health and wellbeing. GOCO Retreat Temescal Valley will deliver a comprehensive range of services that are rooted in proven best practices that blend Asian traditions with contemporary Western medical science to give guests the ultimate wellness experience.
FEATURES • Accommodation with 120 to 140 keys: - Multiple F&B outlets - State-of-the-art fitness centre - Active fitness and mind and body studios - Events, meetings and dialogue spaces - Community retail village focusing on organic produce, art and culture - Farmer’s market - Artists in Residences - Kids’ learning centre • GOCO Retreat Wellness hotel of 35 to 40 keys - Full-service holistic wellness centre - MIneral spring bathing circuit - MediSpa • 180 one to three bedroom wellness branded residences • 60 three to five bedroom residential villas • Organic orchards and outdoor experience learning centre • Outdoor exercise, hiking and walking trails • Oak trees preservation park and community parks
COLLABORATORS • TIERRA Design, Bangkok • Horwath HTL Health and Wellness, Bangkok
GOCO RETREAT UBUD Bali, Indonesia • Opening in 2021 Work in progress PHASES
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A luxurious wellness retreat spanning over 18 hectares of land in Ubud, GOCO Retreat Ubud was designed to feature Balinese villas, extensive spa and wellness programmes and facilities. The wellness retreat would have incorporated local touchpoints into professional consultations, specialty treatments, large-scale luxury bathing and focused nutrition and diet advice. Also planned, were health restaurants and an organic farm.
FEATURES • Site area: 180,000 m2 • GFA: 66,000 m2 • Retreat Accommodation: - 83 deluxe guestrooms, villas and suites • Wellness Real Estate™ (76 units): - 36 one-bedroom condos (103 m2) - 23 two-bedroom terrace houses (202 m2) - 3 two-bedroom terrace houses (corner units, 238 m2) - 9 two + one-bedroom terrace houses (325 m2) - 4 three-bedroom villas (350 m2) - 1 five-bedroom villa (700 m2) • Village with extensive wellness programmes • Ayurvedic centre • Four F&B outlets, including all-day dining, speciality dining, tea lounge and juice bar • Organic farm, training centre, artists’ village and aromatherapy distillery
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Grand Surya Resort Tindo, Bali • Studio UD, Hong Kong • TIERRA Design, Bangkok • Habitat 5, Bali • Archetype, Ho Chi Minh City • White Jacket, Singapore • MakeAscene, Bangkok 20
GOCO Spas are designed to inspire and guide guests towards a healthier lifestyle through the promotion of self-discovery.Â Our concepts merge holistic treatments, the healing attributes of water and comprehensive fitness facilities, creating a grounded local sense of place.
GOCO SPA GOCO Spa is for individualists who seek personalised and authentic wellness experiences in a contemporary setting. Journey We embrace quality and deliver approachable, experiential luxury through a curated programme of treatments, products and rituals focused on achieving results.
Product Our treatments combine both traditional and contemporary techniques while our product partners are expertly researched to ensure the highest levels of efficacy and results for our guests.
Quality Our highly trained therapists are committed to excellence. Approaching service with enthusiasm, they take pride in delivering a personalised and dedicated experience.
Team As an employer of choice, GOCO Spas place a great emphasis on attracting and grooming our talent, which ultimately leads to a work environment where team members are empowered to delight and inspire our guests.
PROPERTY AWARDS World Spa Awards 2019 Ajman’s Best Hotel Spa Haute Grandeur Global Spa Awards 2019 Best Spa Design in the United Arab Emirates Best Spa Manager in the Middle East World Luxury Spa Awards 2019 Best Luxury Hotel Spa in Middle East & North Africa World Luxury Spa Awards 2018 Best Luxury Hotel Spa in the UAE World Spa Awards 2017 Ajman’s Best Hotel Spa World Luxury Spa Awards 2017 ‘Best Luxury Hotel Spa’ Continent Winner Middle East
GOCO SPA AJMAN Ajman Saray, a Luxury Collection Resort by Starwood Ajman, UAE • Operational since 2014 Management ongoing www.ajmansaray.com/meetings/en/page/spa PHASES
In collaboration with Roya International and Bishop Design, GOCO Hospitality has developed, and is now managing the 1,200 square metre spa located in the 202room Starwood Luxury Collection Resort. Located along the Arabian Gulf, GOCO Spa Ajman offers uninterrupted views over the turquoise waters and ivory beach located in front of the hotel. GOCO Spa Ajman is the first internationally benchmarked luxury spa that offers gender-specific wellness facilities.
FEATURES • Spa: 1,200 m2 • Gender-specific spa areas with treatment area, locker rooms and relaxation space
• 13 private treatment rooms • 2 spa suites with outdoor terrace • 2 advanced beauty rooms • Gentlemen’s barber • Beauty studio • Tea lounge • Gender-specific wet areas featuring hammam, steam, sauna and ice fountain
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Roya International, Dubai • Starwood Hotels & Resorts, Stamford • Bishop Design, Dubai • Amala, Sulzberg • !QMS, London • HOMMAGE, Paris 25
PROPERTY AWARDS Destination Deluxe Awards 2019 Medi-Spa Treatment of the Year Haute Grandeur Global Spa Awards 2019 Best Destination Spa in Greece Best Luxury Spa in Greece Best Spa Manager in Europe World Luxury Spa Awards 2019 Best Luxury Hotel Spa in Greece World Luxury Spa Awards 2018 Best Luxury Hotel Spa in Greece
GOCO SPA DAIOS COVE Daios Cove Luxury Resort & Villas Agios Nikolaos, Greece • Operational since 2018 Management ongoing https://www.daioscovecrete.com/dc-spa PHASES
Located in the privacy of a secluded cove on the island of Crete, the 2,500 m2 GOCO Spa Daios Cove at Daios Cove Luxury Resort & Villas presents a wide range of Cretan-inspired and results-focused spa treatments combined with world-class heat and water facilities, a technologically advanced body scanner and fitness equipment, and a regular calendar of special wellness activities, including sessions with a resident Indian yoga master and expert visiting practitioners.
FEATURES • Spa: 2,500 m2 • 6 single treatment rooms • 1 Thai massage room • 2 luxurious spa suites • Beauty salon • Thermal spa suite featuring a Finnish sauna, Soft Sauna, steam bath, Mediterraneo, ice fountain, cold water bucket and Nimfea reaction showers • Relaxation areas and tea lounge • 146 m2 indoor heated swimming pool • 94 m2 indoor heated vitality pool with counter current • High-tech gym featuring Technogym equipment • Kinesis wall • Pilates and yoga studio • Outdoor fitness deck • Wellness Boutique • Outstanding views of the Aegean Sea
COLLABORATORS • 3SK-Skylianidis Architects, Athens
LIFE Designed for guests who wish to tailor their wellbeing through standalone treatments, comprehensive wellness packages, fresh dining and fun activities.
GOCO LIFE GOCO Life properties offer comfortable living and unforgettable experiences infused with wellness for individuals, groups and families in the most stunning locations. Journey Through a selection of varied service and facility options, each property offers a wellness-inspired journey, defined by cutting-edge spa treatments, adventurous activities and authentic cultural immersion.
Experiences Focused on well-rounded guest experiences, GOCO Life offers flexibility to explore a range of worldclass lifestyle, wellness and health options at each destination.
From comfortable rooms to innovative dining options, family-centric entertainment and integrated sports facilities, guests can experience a variety of unforgettable, locally-inspired activities alongside a comprehensive list of wellness packages and tailormade spa treatments.
Team As an employer of choice, GOCO Life places a great emphasis on attracting and grooming our talent, which ultimately leads to a work environment where team members are empowered to delight and inspire our guests.
GOCO LIFE ALATAU Almaty, Kazakhstan • Opening in 2021 Work in progress PHASES
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GOCO Life Alatau is to become one of Central Asia’s finest wellness and medical outlets, offering market-leading medical diagnostic treatments, authentic wellness services and tailored wellness programming. Superbly located on 100 hectares of lushly forested land with stunning vistas of the Alatau mountains, the resort will also feature mineral springs bathing, a family-friendly aqua park and extensive healthy dining options. The property is currently under construction, and soft opening is expected in July 2020.
FEATURES • Site Area: 100 hectares • GFA: 45,000 m2 • 212 guest rooms and suites • VIP section • 6 F&B outlets • Indoor gym and mind and body studios • 4,000 m2 medical and wellness centre • 2,000 m2 thermae • 1,900 m2 of meetings and events space
COLLABORATORS • The Foundation of the First President of the Republic of Kazakhstan – Elbasy, Astana • BI Group, Astana • Horwath HTL Health and Wellness, Bangkok • Alatau Wellness Resort Complex LLP, Almaty • Kazgor, Almaty • INK Architects, Almaty • Zhasyl Zher, Astana • Fluidra, Almaty
CUSTOM CHALLENGES, CUSTOM SOLUTIONS Through collaboration with our creative team, and an ability to handpick from our comprehensive services, you can create a business that is meticulously customised to your locale and target market. As a complete wellness consulting and managment firm specialising in the design, development and operation of spas, wellness retreats and wellness communities, GOCO Hospitality offers a true turnkey solution for each phase of operation.
GOCO Hospitality Consulting Projects GOCO Hospitality offers its clients a true turnkey solution and tailor-made services for each phase of development. 1 Hotel Haitang Bay Sanya, China..........................................34
Capella Bangkok Bangkok, Thailand.................................52
SHA Wellness Clinic Alicante, Spain.......................................76
Address Boulevard Dubai, UAE............................................35
Capella Maldives Republic of Maldives..............................54
Terma Linca Resort & Spa Thimphu, Bhutan....................................78
Address Downtown Dubai, UAE............................................36
Capella Sanya Sanya, China...........................................56
The Faena Hotel Miami Beach Miami, USA............................................80
Address Fountain Views Dubai, UAE............................................37
Damani Wellness and Nature Sanctuary Dubai, UAE ...........................................58
The Ritz-Carlton Melbourne Melbourne, Australia..............................82
Address Harbour Point Dubai, UAE............................................38
Diaoyutai State Guest House Beijing, China ........................................59
The Ritz-Carlton Mumbai Mumbai, India........................................83
Address Istanbul Istanbul, Turkey......................................39
Four Seasons Bangkok Bangkok, Thailand..................................60
The Ritz-Carlton Nanyan Bay Hainan Island, China..............................84
Address Sky View Dubai, UAE............................................40
Four Seasons Tokyo Tokyo, Japan..........................................62
The Ritz-Carlton Perth Perth, Australia.......................................85
Algarve Wellness Retreat Algarve, Portugal...................................41
InterContinental Phuket Resort Phuket, Thailand....................................64
THE SPA, Steigenberger Frankfurter Hof Frankfurt, Germany.................................86
Amaala Kingdom of Saudi Arabia......................42
JW Venice Spa Venice, Italy............................................65
Viceroy at Ombria Resort Algarve Algarve, Portugal...................................88
Bulgari Hotel & Residences Shanghai Shanghai, China.....................................44
Khao Yai Wellness Resort Khao Yai, Thailand..................................66
Viceroy Bocas Del Toro Panama Bocas del Toro,Panama..........................89
Bulgari Hotel Beijing Beijing, China.........................................45
Moonstone Wellness Retreat BodĂ¸, Norway........................................67
Viceroy Los Cabos Los Cabos, Mexico.................................90
Bulgari Hotel Milano Milan, Italy...............................................46
MĂśvenpick Yulong & State Guest House Chifeng, China........................................68
Vivanta Surajkund, NCR New Delhi, India....................................91
Bulgari Hotel Moscow Moscow, Russia......................................47
Niutuo Wellness Resort Beijing, China ........................................70
Waldorf Astoria Maldives Ithaafushi Republic of Maldives..............................92
Bulgari Resort Bali Bali, Indonesia........................................48
Palazzo Versace Hotel Dubai, UAE............................................72
Waldorf Astoria Xiamen Xiamen, China........................................93
Bulgari Hotel Tokyo Tokyo, Japan..........................................49
Rise Wellness Retreat Perez Zeledon, Costa Rica.....................73
Wynn Palace Cotai, Macau..........................................96
Bulgari Resort & Residences Dubai Dubai, UAE............................................51
Sangha by Octave Suzhou, China........................................74
Zulal Wellness Resort Doha, Qatar............................................97 33
1 HOTEL HAITANG BAY Sanya, China • Operational since 2020 Work completed www. 1hotels.com/haitang-bay PHASES
Located on China’s most popular leisure destination, Hainan Island, the spa at the 1 Hotel Haitang Bay is set to become a leading spa and wellness facility in China. It offers a comprehensive range of spa and wellness services that focus on long-term benefits rather than quick fixes. Designed to support the sustainable and eco-conscious philosophy of the hotel, the spa facilities include a wellness café serving fresh and organic fruits from an onsite farm.
FEATURES • Spa: 800 m2 • 4 single treatment rooms • 1 double treatment room with private garden • 1 spa suite with private garden • Relaxation lounge with express treatment area • Wellness cafe and juice bar • Heat and water experiences • Gym
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Hainan Sunshine Xinhai Development Co, Sanya • SH Group, New York • The Oval Partnership, Hong Kong • FARM, Singapore
ADDRESS BOULEVARD Dubai, UAE. • Operational since 2017 Work completed www.addresshotels.com PHASES
A timeless testament to Emaar’s pioneering spirit, the Address Boulevard in Downtown Dubai is home to a 2,500 square metre spa offering experiential heat and water experiences, high-tempo fitness classes and pool access. Having opened in early 2017, the Address Boulevard spa is designed to appeal to a broader consumer base, attracting a mixed market segment with competitively priced treatments.
FEATURES • Spa: 2,500 m2 • Heat and water experiences including hammam-suite and rhassoul-suite • 10 treatment rooms • 1 spa suite • Beauty salon • Gym • Mind and body studio • Relaxation lounge
COLLABORATORS • Emaar Properties PJSC, Dubai • Emaar Hospitality Group LLC, Dubai • Address Hotels + Resorts, Dubai • Turner International Middle East Ltd., Dubai • NORR Group Consulting International Ltd., Dubai • DiLeonardo, Warwick • Brookfield Multiplex, Dubai • Barr + Wray, Dubai 35
ADDRESS DOWNTOWN Dubai, UAE • Operational since 2018 Work completed www.addresshotels.com PHASES
Located on the 6th floor of The Downtown Dubai Tower with one of the best views over the city, the Address Downtown spa is uniquely positioned in the heart of the new Downtown Dubai development. The spa and fitness centre is 1,235 square metres in size and comprises eight private treatment rooms, a VIP spa suite with 180-degree views to Downtown Dubai, a private hammam suite, and a fitness centre with mind and body studio.
FEATURES • Spa: 1,235 m2 • 8 single treatment rooms • 1 spa suite • 1 hammam suite with 2 private scrub rooms • Gym • Mind and body studio • Heat and water experiences
COLLABORATORS • Emaar Properties PJSC, Dubai • Emaar Hospitality Group, LLC, Dubai • Address Hotels + Resorts, Dubai • Meyer Davis, New York • AECOM, Abu Dhabi • Barr + Wray, Dubai
ADDRESS FOUNTAIN VIEWS Dubai, UAE • Operational since 2019 Work completed www.addresshotels.com PHASES
Embracing a sense of duality, the Address Residence Fountain Views is both a gateway between commercial and residential zones in Downtown Dubai and an aesthetically striking work of architecture, designed to respond to its environmental context with a delicate balance of solidity and transparency. The Fountain Views spa is positioned as an aspirational experience, directly appealing to local Emiratis and discerning hotel guests, competing with the leading spa locations in Dubai, in terms of luxury perception, service quality and pricing.
FEATURES • Spa: 1,100 m2 • Arrival and retail • Gender-specific heat and water experiences • 6 treatment rooms • Beauty salon with 1 private treatment room • Hammam-suite with scrub room and relaxation lounge
COLLABORATORS • Emaar Properties PJSC, Dubai • Emaar Hospitality Group LLC, Dubai • Address Hotels + Resorts, Dubai • Turner International Middle East Ltd, Dubai • NORR Group Consulting International Ltd, Dubai • HBA, Singapore • Barr + Wray, Dubai • DPA Lighting, Dubai 37
ADDRESS HARBOUR POINT Dubai, UAE • Opening in 2021 Work in progress www.addresshotels.com PHASES
Located in one of Dubai’s prime real estate venues with stunning views over the creek, the Address Dubai Creek Harbour features both a spa and a lifestyle floor. Designed to offer a mix of activity and relaxation, the facilities will attract residents as well as outside guests and will be accessible by a direct public transport link.
FEATURES • Spa Floor: 1,122 m2 - 6 single treatment rooms - 1 spa suite - 1 hammam suite - Retail - Heat and water experiences - Relaxation lounge • Lifestyle Floor: 834 m2 - Gym and CrossFit studio - Mind and body studio - Barber and beauty salon - Relaxation lounge - Heat and water experiences
COLLABORATORS • Emaar Hospitality Group LLC, Dubai • Address Hotels + Resorts, Dubai • KEO International Consultants, Dubai • Steve Leung Designers Ltd., Hong Kong • Barr + Wray, Dubai • Yazdani Studio of Canon Design, Los Angeles 38
ADDRESS ISTANBUL Istanbul, Turkey • Opening in 2021 Work in progress www.addresshotels.com PHASES
Scheduled to open in 2020, The Address Istanbul will host a luxury spa development complete with a vitality pool, a VIP spa suite, six treatment rooms and unique thermal suites overlooking the city. The spa will also provide services to the 5-star hotel and residences in the mixed use development.
FEATURES • Spa: 1,000 m2 • 6 treatment rooms • 1 spa suite • Thermal suites including hammam- suites and rhassoul-suites • Infinity vitality pool overlooking the city • Relaxation lounges
COLLABORATORS • Emaar Properties PJSC, Dubai • Emaar Hospitality Group LLC, Dubai • Address Hotels + Resorts, Dubai • HBA, Singapore
ADDRESS SKY VIEW Dubai, UAE • Operational since 2019 Work completed www.addresshotels.com PHASES
A flagship brand property designed by the architects of the Burj Khalifa, the Address Sky View is a striking 50-storey hotel, residence and serviced apartment twin-tower complex atop a grand podium. Embracing beauty and grooming with a ‘look good feel good’ attitude, the spa operates both day and night, subtly changing the setting from ‘daytime recharge’ to ‘evening chill’ as guests watch the sun set over the Dubai landscape.
FEATURES • Spa: 1,400 m2 • Health café and juice bar • Barber and beauty salon with 2 private treatment rooms • 8 treatment rooms and 1 spa suite overlooking the Dubai skyline • Cabanas with private pools for day and night rental
COLLABORATORS • Emaar Properties PJSC, Dubai • Emaar Hospitality Group LLC, Dubai • Address Hotels + Resorts, Dubai • Turner International Middle East Ltd, Dubai • NORR Group Consulting International Ltd, Dubai • HBA, Singapore • Barr + Wray, Dubai • DPA Lighting, Dubai
ALGARVE WELLNESS RETREAT Algarve, Portugal Work completed PHASES
Authentic to its roots, the Algarve Wellness Retreat was developed to resemble a contemporary Portuguese village, thereby interweaving the local culture with health and wellness programming. Including citing-edge wellness facilities, the Wellness Retreat was to offer guests the opportunity to explore the local arts and crafts gallery, retail, events, and the farmers’ market.
FEATURES • Site area: 5.3 hectares • GFA: 14,727 m2 • Retreat Accommodations: - 60 standard and deluxe guest rooms - 20 standard and deluxe suites - 5 villas - Presidential villa • Branded real estate - 30 residences • 5 F&B outlets • Wellness centre • Fitness centre with mind and body studio • Cultural village including arts and crafts gallery, studio, and retail area • Cooking school • Organic farm and gardens • Educational kids club • Multi-purpose meeting room • Library and dialogue rooms • Distillery
COLLABORATORS • Sevencollection Portugal S.A., Faro • Horwath HTL Health and Wellness, Bangkok • Oto Arquitectos, Cascais
AMAALA Kingdom of Saudi Arabia • Opening in 2022 Work in progress www.amaala.com/en/home PHASES
A new ultra-luxury destination in Saudi Arabia developed by PIF, the sovereign wealth fund of Saudi Arabia, as part of the Saudi Vision 2030 programme, which is envisioned to feature the largest wellness retreats in the world. Working with Pritzker Prize-winning architects, GOCO Hospitality was engaged as the wellness expert to carry out market research and financial planning, develop three distinct concepts, and provide master planning review as well as design and technical services.
FEATURES • Site area: 90 hectares • GFA: 90,000 m2 • Accommodation: - 100 villas for the Medical Wellness Resort - 200 villas for the Traditional Wellness Resort Community • Medical wellness centre • Integrative wellness centre • Wellness gardens and organic farm • VIP compound • Multiple F&B outlets • Extensive bathing facilities • Gyms and mind and body studios • Cultural village and education centre • Wellness research institute
• Public Investment Fund of Saudi Arabia (PIF), Riyadh • Ernst & Young, Dubai • Oliver Wyman, Paris • Horwath HTL Health and Wellness, Bangkok • Foster + Partners, London • HKS, London • Heah & Co Design Consultant, London • Plan A, New York • Brash Brands, Dubai • Buro Happold, Bath • MBLD, London
BULGARI HOTEL & RESIDENCES SHANGHAI Shanghai, China • Operational since 2018 Work completed www.bulgarihotels.com/en_US/ shanghai PHASES
Located in an opulent 40-storey building inside the large urban complex project Suhe Creek, and along the banks of the Suzhou Creek, the spa at the Bulgari Hotel & Residences Shanghai is set to become the most luxurious in the city. The 1,925 square metres of wellness space will include five single treatment rooms, one spa suite, a foot massage room, a female salon and male barber and a gym with mind and body studio.
FEATURES • Spa: 1,925 m2 • 5 single treatment rooms • 1 double treatment room • 1 spa suite • 1 foot massage room • Female salon • Male barber • Juice bar • Gym • Mind and body studio • Heat and water experiences • Signature Bulgari indoor pool • Vitality pool
• Horwath HTL Health and Wellness, Bangkok • OCT Land Shanghai Investment, Shanghai • Antonio Citterio Patricia Viel Interiors, Milan • Bulgari Hotels & Resorts, Milan • The Ritz-Carlton Hotel Company, Hong Kong • Barr + Wray, Hong Kong
BULGARI HOTEL BEIJING Beijing, China • Operational since 2017 Work completed www.bulgarihotels.com/en_US/ bejing PHASES
The Bulgari Hotel Beijing is a must-go urban sanctuary when strolling around the bustling quarters of the Embassy District. Creating a link in between Bulgari’s contemporary Italian style and Beijing location, the Bulgari Hotel Beijing is designed for the city’s elite, seeking nature and art in a first class and sophisticated setting. Stepping into the spa at the Bulgari Hotel Beijing takes guests into what resembles a modern city oasis.
FEATURES • Spa: 2,059 m2 • 8 single treatment rooms • 2 spa suites • 1 male grooming room • Beauty salon with nail and hair services • Workshop Gymnasium • Mind and body studio • Signature Bulgari indoor pool • Heat and water experiences • Gender-specific relaxation lounge
COLLABORATORS • Bulgari Hotels & Resorts, Milan • Beijing Huadu Hotel Co., Ltd., Beijing • Antonio Citterio Patricia Viel Interiors, Milan 45
BULGARI HOTEL MILANO Milan, Italy • Operational since 2004 Work completed www.bulgarihotels.com/en_US/milan SPA OPERATIONAL AUDIT, TRAINING AND IMPLEMENTATION Marking the entrance of Bulgari into the hotel sector, the Bulgari Hotel Milano has been built in one of the city’s most prestigious locations in Brera District. The spa at the Bulgari Hotel Milano offers a balance of elegant architecture and contemporary design that go hand in hand with the sophisticated array of ancient and modern treatments. The highlight of this urban oasis is the gold and emerald tiled swimming pool.
FEATURES • Spa: 400 m2 • 4 single treatment rooms • 1 couple cabin • Workshop Gymnasium • Private fitness sessions • Heat and water experiences • Signature Bulgari indoor pool
COLLABORATORS • Bulgari Hotels & Resorts, Milan • Antonio Citterio Patricia Viel Interiors, Milan
BULGARI HOTEL MOSCOW Moscow, Russia • Opening in 2022 Work completed www.bulgarihotels.com/en_US/ moscow PHASES
Situated in the heart of Moscow’s historic city centre and only a short walking distance from the Kremlin and Red Square, the spa of the Bulgari Hotel Moscow will be part of a multi-use real estate development including 65 guest rooms and 16 luxury residential units. Within the exclusive setting, the spa will become a destination in itself, offering guests an extensive thermal and water journey, blending modern facilities with local bathing traditions.
FEATURES • Spa: 1,500 m2 • 6 single treatment rooms • 1 advanced beauty room • 1 spa suite • Beauty salon • Male barber • Gym • Private training studio • Heat and water experiences, including banya and hammam • Signature Bulgari indoor pool • Vitality pool
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Bulgari Hotels & Resorts, Milan • VIS Invest LLC, Moscow • Storm Properties, Moscow • Antonio Citterio Patricia Viel Interiors, Milan
BULGARI RESORT BALI Bali, Indonesia • Operational since 2006 Work completed www.bulgarihotels.com/en_US/bali SPA OPERATIONAL AUDIT, TRAINING AND IMPLEMENTATION Located in one of the most exclusive destinations in the world, the Bulgari Resort Bali invites guests to appreciate and explore a tuneful blend of traditional Balinese and Italian style, overlooking tropical forests and the Indian Ocean. Representing a holistic healing centre in itself, the spa at the Bulgari Resort Bali connects indigenous methods from Indonesia with contemporary practices to complement the guest experience.
FEATURES • 3 single treatment rooms • 3 double multi-purpose treatment rooms • 2 spa suites • Beauty salon with hair services • Manicure and pedicure • Fitness centre • Open yoga pavilion • Pool bar with spa menu • Infinity pool
COLLABORATORS • Bulgari Hotels & Resorts, Milan • Antonio Citterio Patricia Viel Interiors, Milan
BULGARI HOTEL TOKYO Tokyo, Japan • Opening in 2023 Work in progress www.bulgarihotels.com/en_US/tokyo PHASES
The Bulgari Hotel Tokyo will be located just steps away from some of the best attractions in the city, including the Imperial Palace and the vibrant shopping areas of both Nihombashi and Ginza. The 1500 square metre spa will offer the ultimate wellbeing experience, offering indulgent and innovative treatments and therapies, and female and male grooming services. There will also be a state-of-the-art fitness centre and 25-metre indoor pool.
FEATURES • Spa: 1,500 m2 • 4 single treatment rooms • 2 double treatment rooms • 1 spa suite • 2 facial treatment rooms • Nail salon (manicure & pedicure) • Barber • Gender-specific changing area with - Sauna - Steam room - Japanese hot tub - Ice fountain - Relaxation room • Signature Bulgari vitality pool
COLLABORATORS • Bulgari Hotels & Resorts, Milan • Nihon Sekkei, Tokyo • Antonio Citterio Patricia Viel Interiors, Milan
BULGARI RESORT & RESIDENCES DUBAI Dubai, UAE • Operational since 2017 Work completed www.bulgarihotels.com/en_US/dubai PHASES
Located on the exclusive Jumeirah Bay Island, the Bulgari Resort & Residences Dubai is defined by 100 rooms and suites, 20 residential villas and a marina. Designed by Italian architectural firm Antonio Citterio Patricia Viel and Partners, the luxury property is the world’s fifth Bulgari Hotels and Resorts property. The spa features a full range of luxurious and stylishly appointed facilities complemented by first class treatments and services.
FEATURES • Spa: 1,800 m2 • 7 single treatment rooms • 1 spa suite with rhassoul • Hair and nail services • Male barber • Workshop Gymnasium • Private fitness studio • Heat and water experiences • Signature Bulgari indoor pool • Vitality pool
COLLABORATORS • Bulgari Hotels & Resorts, Milan • Antonio Citterio Patricia Viel Interiors, Milan
CAPELLA BANGKOK Bangkok, Thailand • Opening in 2020 Work in progress www.capellahotels.com/en/capella-bangkok PHASES
Set in an exclusive tropical and lush location along the legendary Chao Phraya River, the spa at The Capella Bangkok will comprise approximately 980 square metres of sumptuously conceived interiors and sophisticated services. The bespoke design will incorporate luxurious thermal bathing, traditional Asian treatments, an oriental tea lounge and an open-air spa arrival courtyard. The entire project will be part of the iconic development at Bangkok’s longest waterside promenade.
FEATURES • Spa: 1,003 m2 • 5 single treatment rooms • 2 spa suites • Spa arrival garden • Oriental tea lounge • Foot massage and express treatment • Gym • Mind and body studio • Heat and water experiences
COLLABORATORS • Country Group Development, Bangkok • Capella Hotel Group, Singapore • Archetype, Bangkok • Hamiltons Architects, Kuala Lumpur • PIA, Bangkok • Barr + Wray, Hong Kong
CAPELLA MALDIVES Republic of Maldives • Opening in 2021 Work in progress www.capellahotels.com/en/capella-maldives PHASES
Overlooking endless blue sea, Capella Maldives is a one of a kind development that seamlessly finds synergy between the authentic island life and modern luxury, with spectacular contemporary facilities.
FEATURES • Unique circular structure with internal courtyard and reflection pond • Reception with private consultation rooms • Salon with two nail stations & two hair stations • Fitness centre with mind/body spaces and outdoor functional training equipment • Male and female changing rooms with various heat and water experiences • Co-ed wet area with additional heat and water experiences • 2 single multipurpose treatment rooms, one with flotation tank • 4 double multipurpose treatment rooms • VIP spa suite that includes private changing facilities, hydrotherapy tub and relaxation area with adjacent infrared sauna
COLLABORATORS • Shenning Investments, Singapore • Capella Hotel Group, Singapore • Pontiac Land Group, Singapore • Penta Global Advisors Group, Shanghai • Kengo Kuma & Associates, Tokyo • WATG, Singapore • AFSO, Hong Kong • VDLA, Broumana • RMR Engineering, Wodonga • LPA, Singapore • Fluidra, Singapore 55
CAPELLA SANYA Sanya, China • Operational since 2019 Work completed www.capellahotels.com/en/capella-sanya PHASES
Inspired by the stories of the historic silk road, Capella Sanya sets a new benchmark for luxury beach resorts in China. The rooms and villas are set amidst lush gardens overlooking the South China Sea. The 4,020 square metre spa is a destination in itself, fusing ancient eastern traditions with modern therapies and beauty treatments. The spa debuts the regions first authentic Hammam, as well as the first ‘Snow Cabin’ experience.
FEATURES • Spa area: 4,020 m2 • 10 single treatment rooms • 2 double treatment rooms • 2 spa suites • Manicure and pedicure nail studio • Hair salon with private VIP room • Thermal suite • Male and female vitality pools • Snow cabin • Hammam • Outdoor cabanas • Indoor cabanas overlooking private reflection pond • Sleep pods • Spa garden • Gym • Mind and body studio
COLLABORATORS • Capella Hotel Group, Singapore
DAMANI WELLNESS AND NATURE SANCTUARY Dubai, United Arab Emirates Work completed PHASES
GOCO Hospitality was selected as the spa and wellness consultant for the planned Damani Wellness and Nature Sanctuary in Dubai, UAE. Developed in collaboration with Dubai Holding, it was designed as an integrated wellness resort, merging healing traditions from the Islamic world and global wellness best practices with modern day therapies. GOCO Hospitality conducted indepth market research and financial planning and crafted the concept and treatments programme.
FEATURES • Site area: 3,480,420 m2 • GFA: 80,000 m2 • Retreat Accommodation: - 40 guestrooms (65 – 85 sqm) - 20 luxurious tents (150 sqm) - 20 villas (120 – 320 sqm) • Wellness Real Estate™: - 120 residences • Indoor and outdoor mind and body studio • Gym • Spa • 2 F&B outlets including health restaurant and tea lounge • Conference and event hall • Wellness gardens and all-season organic greenhouses • Nature reserve
COLLABORATORS • HKS Hospitality Group, London • Horwath HTL Health and Wellness, Bangkok 58
DIAOYUTAI STATE GUESTHOUSE Beijing, China Work completed PHASES
Designed by world-renowned architect Tadao Ando, the Diaoyutai State Guest House was set to become one of Beijing’s top lifestyle destinations, with 64 guest rooms, a museum of Chinese art and a cultural centre. GOCO Hospitality was engaged to develop the expansive 12,500 square metre spa and wellness space, incorporating 30 treatment rooms, a traditional Chinese medicine clinic and a 6,000 square metre aqua circuit with water pumped from natural wells 3,000 metres below ground. GOCO Hospitality conducted the initial market research and feasibility study, developed the spa concept, and provided technical design consultancy.
FEATURES • Spa: 12,500 m2 • 2 restaurants • 64 guest rooms • Dedicated traditional Chinese medicine clinic • 30 treatment rooms • Heat and water experiences of 6,000 m2 • Chinese art museum of 5,000 m2
COLLABORATORS • MGM Hospitality, Las Vegas • Horwath HTL Health and Wellness, Bangkok • Peter Silling & Associates, Cologne • Jaya Design, Singapore • Tadao Ando, Tokyo • Barr + Wray, Dubai
FOUR SEASONS BANGKOK Bangkok, Thailand • Opening in 2020 Work in progress www.fourseasons.com/bangkok/ PHASES
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Stretching along more than 350 metres at the waterfront of the Chao Phraya River, the Four Seasons Hotel Bangkok is set to debut as a luxury wellness, hospitality and residential landmark. The 2,000 square metre modern spa will include nine treatment rooms, a VIP spa suite, a beauty salon and a fitness area with a mind and body studio.
FEATURES • Spa: 2,000 m2 • 9 single and double treatment rooms • 1 spa suite with thermal facilities and a private garden • Bathing area with heat and water experiences • Advanced beauty • Beauty salon • Male barber • Gender-specific heat and water experiences • Gym • Mind and body studio
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Country Group Development, Bangkok • Four Seasons Hotel Group, Toronto • Archetype, Bangkok • Hamiltons Architects, Kuala Lumpur • PIA, Bangkok • Barr + Wray, Dubai • Project Lighting Design, Bangkok
FOUR SEASONS TOKYO Tokyo, Japan • Opening in 2020 Work in progress PHASES
Part of a mixed-use development located in one of Tokyo’s prime business areas, Otemachi, the Four Seasons Tokyo will be the group’s second property in the capital. Occupying the upper six floors of a 39-story office tower, the hotel will have approximately 190 guest rooms, feature multiple indoor and outdoor F&B venues and outlets, a luxurious spa, fitness centre and indoor pool. Blending contemporary and classic design, the spa will feature state-of-the art heat and water facilities and offer stunning views over the Imperial Palace Gardens.
FEATURES • Spa: 900 m2 • 4 single treatment rooms • 1 spa suite room • Gym • Mind and body studio • Heat and water facilities with traditional Japanese bathing • Swimming pool and vitality pool
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Four Seasons Hotels & Resorts, Hong Kong • MITSUI & CO., LTD, Tokyo • Mitsui Fudosan Co., Ltd, Tokyo • Nikken Sekkei Ltd., Tokyo • KAJIMA Corporation, Tokyo • Denniston International Architects and Planners Ltd, Kuala Lumpur • Barr + Wray, Hong Kong
INTERCONTINENTAL PHUKET RESORT Phuket, Thailand • Operational since 2020 Work completed www.ihg.com/intercontinental/ hotels/us/en/phuket/phukb/ hoteldetail PHASES
The Intercontinental Phuket Resort is situated in one of the island’s most exclusive area, Kamala beach, and overlooks the Andaman Sea. The design of the spa harmoniously blends contemporary with traditional Thai style. Stunning water features and private gardens allow guests to experience authentic, customised and tailor-made spa journeys.
FEATURES • Spa area: 970 m2 - 5 multipurpose treatment rooms - 1 double treatment room - 2 spa suites - 2 advanced beauty rooms - Foot massage room - Pedicure and manicure
COLLABORATORS • Country Group Development, Bangkok • Capella Hotel Group, Singapore • Archetype, Bangkok • Hamiltons Architects, Kuala Lumpur • PIA, Bangkok • Barr + Wray, Hong Kong
PROPERTY AWARDS World Luxury Spa Awards, 2018 Best Luxury Resort Spa in Italy World Spa Awards 2017 Italy’s Best Resort Spa
JW VENICE SPA
World Luxury Spa Awards 2017 Best Luxury Resort Spa in Italy 2017
JW Marriott Venice Resort & Spa Venice, Italy • Operational since 2015
Italian Spa Awards 2017 AreaWellness for ‘Urban Spa’ 2017 World Spa Awards 2016 Europe’s Best Resort Spa Italy’s Best Resort Spa World Luxury Spa Awards, 2016 Best Luxury Resort Spa in Italy Wellness Travel Awards, 2015 Best Beauty & Anti-Aging Best Wow Factor SENSES Wellness Award, 2015 Best New European Spa
Managed until January 2019 www.jwvenice.com/en/jw-venicespa/ PHASES ➊ ➋ ➌ ➍ ➎ Located on the picturesque Isola delle Rose, only 10 minutes away from downtown Venice, JW Venice Spa provides a wellbeing menu that authentically reflects the stunning surroundings. Spanning approximately 1,750 square metres, the spa offers classical spa rituals, advanced treatments and luxurious heat and water experiences.
FEATURES • Spa: 1,750 m2 • 6 treatment rooms with outdoor relaxation area • 2 advanced beauty rooms • 1 luxury spa suite with outdoor shower and relaxation area • Hammam with scrub room • Indoor and outdoor vitality pool • Thermal experiences including bio sauna and Finnish sauna • Outdoor yoga and meditation gardens • Tea lounge
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Areal Bank, Wiesbaden • Matteo Thun & Partners, Milan • Marriott Hotels & Resorts, Bethesda • Barr + Wray, Dubai • Amala, Sulzberg • !QMS, London 65
KHAO YAI WELLNESS RESORT Khao Yai, Thailand Work completed PHASES
In Khao Yai’s wine country, just two hours north of Bangkok, GOCO Hospitality provided consulting work for a mixed-use wellness community comprising of a 36-suite wellness retreat with 48 wellness condominiums. The wellness community also planned for a retail village, 159 condominiums and large-scale residences, all in a stunning natural setting.
FEATURES • Site area: 177,120 m2 • GFA: 48,965 m2 • Retreat Accommodation: - 36 suites • Wellness Real Estate™: - 48 wellness condominiums - 159 condominiums and residences • Retail village • Community park • Other residential neighborhoods
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Srivikorn Group Holding Co, Ltd, Bangkok • TIERRA Design, Bangkok
MOONSTONE WELLNESS RETREAT Bodø, Norway • Opening in 2021 Work in progress PHASES
Moonstone Wellness Retreat, in partnership with Innovation Norway, will be a leading upper upscale retreat in Europe, where “nature is your therapist” and “simplicity is the ultimate sophistication.” The wellness retreat will cater to a diverse community of wellness travellers. It will offer design-led accommodation that is intune with the natural surroundings; an extensive range of heat and water experiences; a blend of eastern, western and local healing modalities; and a wide selection of outdoor sports and activities.
FEATURES • Site Area: 1.5 hectares • GFA: 6,743 m2 • Accommodation: - 45 guest rooms - 3 villas • 3 F&B outlets • 1,788 m2 of wellness space - Kids wellness centre - Heat and water experiences - Vitality pools - Floatation pool - Traditional Sami healing - Mind and body studio - Fitness centre • Meeting space • Observatory • Sea Access Deck / Water Sports
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Innovation Norway, Oslo 67
MÖVENPICK HOTEL & STATE GUEST HOUSE CHIFENG Chifeng, China Work completed PHASES
The spa at Mövenpick Yulong State Guest House offers exclusive recreational facilities, a welcome arrival with tea lounge, male and female beauty solutions, genderspecific wet areas as well as a variety of treatment suites. Complementing the spa facilities are a vitality lap pool, yoga studio, multipurpose recreational court and outdoor garden spaces.
FEATURES • Spa: 1,500 m2 • 2 spa suites overlooking the garden • 7 treatment rooms • 4 private foot massage rooms • Barber and beauty salon • Heat and water experiences • Multipurpose recreational court • Vitality lap pool • Game room • Mind and body studio • Outdoor garden
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Chifeng Yulong State Guest Hotel, Chifeng • Mövenpick Hotels & Resorts, Bangkok • HBA, Los Angeles • PA Wellness, Hong Kong • Pei Partnership Architects, New York City
NIUTUO WELLNESS RESORT Greater Beijing, China Work completed PHASES
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Located on over 10 hectares of lush landscaping, Niutuo Wellness Resort will be the first internationally benchmarked, high-end, mineral spring wellness retreat in Northern China. Delivering a full range of services rooted in global best practices, the wellness retreat will also incorporate local touch points, spanning professional consultations, speciality treatments, large-scale luxury bathing and focused nutrition and dietary advice.
FEATURES • Site area: 100,000 m2 • GFA: 35,000 m2 • 94 deluxe guestrooms and one luxurious villa of 1,270 m2 • Wellness centre: 17,000 m2 • MediSpa with 17 treatment rooms • Mineral spring bathhouse of 11,000 m2, including vitality pool, onsens, salt steam, bio sauna and hammam • Chinese medicine clinic and pharmacy • Yoga sala, body work studios, gym and meditation garden • 4 restaurants including 9 private dining rooms • Ballroom, boardroom and 2 meeting rooms • Library and recreational lounge • Outdoor running and trim trail
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • China Fortune Land Development Co., Ltd., Beijing • Cheng Chung Design Co., Ltd., Hong Kong
PALAZZO VERSACE DUBAI Dubai UAE • Operational since 2016 Work completed www.palazzoversace.ae PHASES
Located within the world’s second Versace Hotel, the Palazzo Versace Spa is a blend of the leading fashion brand’s definition of luxury with an urban resort and residential development. The hotel enjoys 5.5 hectares of land and affords a spectacular waterfront setting in Dubai’s centrally located Culture Village. Palazzo Versace Spa caters to both hotel guests and locals.
FEATURES • Spa: 1,129 m2 • Water and heat experiences, including a Moroccan hammam • 7 luxurious treatment rooms • 1 spa suite with private heat and water experiences • Nail studio • Gym with TechnoGym equipment
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Versace Hotel, Dubai • DBI Design, Surfers Paradise • Enshaa PSC, Sharjah
RISE WELLNESS RETREAT Perez Zeledon, Costa Rica • Opening in 2021 Work completed www.risecostarica.com PHASES
Located in one of the most protected and biodiverse environments of the world, the RISE Wellness Retreat will be situated on a 313 hectare site, surrounded by unspoilt rainforest.
FEATURES • Site area: 313 hectares • Phase one site area: 880,000 m2 • GFA: 21,485 m2 • Retreat Accommodation: - 50 guest rooms from 45-60 m2 - 10 villas from 90-200 m2 • Wellness Real Estate™: - 44 branded residences and homes from 100-300 m2 • Heat and water experiences • Meditation and yoga shalas • Event, meeting and educational spaces, including a 200-person multipurpose room • Library, art and expression studio • Innovation labs • Outdoor performance stage • 3 F&B outlets including a health restaurant, tea lounge and juice and cocktail bar • Open-air communal kitchen and dining • Edible garden and educational organic farm • RISE retail village
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • RISE Costa Rica • CM&D, New York City • Eight Inc., New York City • Stantec, Miami • McLennan Design, Bainbridge Island • BLINK Design Group, Bangkok
SANGHA BY OCTAVE Suzhou, China • Operational since 2016 Work completed www.livingoctave.com/en/sangha PHASES
SANGHA, the Sanskrit word for community, was created to provide optimal and mindful living as well as learning. Its vision is that of a holistic wellness retreat, where you are in unity, connected with and inseparable from others, nature and the environment. SANGHA BY OCTAVE spreads across 189,000 square meters on the banks of the beautiful Yangcheng Lake and is located only 30 minutes from downtown Suzhou as well as a short one hour from cosmopolitan Shanghai.
FEATURES • Site area: 189,000 m2 • GFA: 85,000 m2 • 72 lake view AT ONE suites • 47 guest rooms - FELLOW TRAVELER • 69 serviced villas - SANGHA Residences • 101 Lakefront villas • Holistic healing experience in one of the most comprehensive communities in Asia • Commercial core with retail, meeting and learning facilities • Artists in residence • ‘Made in China’ gallery • Children enhancement centre • Conference and events
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • IMC Octave Limited, Shanghai • Tsao & McKown, New York • Neri & Hu Design and Research Office, Shanghai • Deckelmann Wellness, Hong Kong • NetSys Technology Limited, Hong Kong • CKP Hospitality Consultants, Kuala Lumpur 75
SHA WELLNESS CLINIC Alicante, Spain • Operational since 2009 Managed until 2012 www.shawellnessclinic.com PHASES
SHA is a worldwide pioneering wellbeing clinic and medical hotel, focused on improving and notably lengthening people’s health and wellbeing through the combination of macrobiotic cuisine, holistic therapies, education, aesthetics and anti-ageing MediSpa services. GOCO Hospitality was appointed to provide on-going hospitality management and consulting services for SHA Wellness Clinic from 2009 until 2012.
FEATURES • GFA: 25,000 m2 • Wellness centre: 3,000 m2 • 93 luxury suites • 41 treatment rooms • 1 spa suite • Medical and consultation rooms • Health restaurant featuring macrobiotic cuisine
COLLABORATORS • Albir Hills Resort, S.A., Alicante • PrCo, London • JoAnn Kurtz-Ahlers & Associates, San Juan Capistrano
PROPERTY AWARDS Wellness Travel Awards, 2012 Crystal Award - Best Medical Spa Spafinder Readers’ Choice Award, 2012 Favourite Spa of Spain Condé Nast Traveller Awards, 2012 Most Excellent European Destination Spa The Readers’ Traveller Awards, 2011 Best Destination Spa Condé Nast Travel Awards, 2010 Best Medical Thermal & Natural Spa Hostelco, 2010 Best Health Hotel of Spain Spafinder Readers’ Choice Award, 2010 & 2009 Best Spa of Spain
TERMA LINCA RESORT & SPA Thimphu, Bhutan • Operational since 2008 Managed until June 2016 www.termalinca.com PHASES
Ideally located in the heart of Thimphu’s idyllic river valley, with views over the river from each of the 30 guestrooms and suites, the wellness retreat is only a 30-minute drive from the international airport. Surrounded by locally owned farmland, the retreat offers 360-degree unobstructed views of stunning alpine scenery.
FEATURES • Site area: 17,000 m2 • GFA: 8,500 m2 • 24 guestrooms of 55 m2 each • 6 suites of 90 m2 each • Gym • Indoor and outdoor mind and body studio • Spa • Hot stone bath suites • 2 F&B outlets including health restaurant and tea lounge • Conference and event hall accommodating 200 people
• Outdoor relaxation and treatment cabanas • Wellness gardens and all-season organic greenhouses
• Riverfront multi-use lounge decks
COLLABORATORS • Her Majesty Dorji Wangmo Wangchuck – The Queen Mother of Bhutan
THE FAENA HOTEL MIAMI BEACH Miami, USA • Operational since 2016 Work completed www.faena.com PHASES
In collaboration with the Faena Group, Inge Theron & Associates, and Roman and Williams Buildings and Interiors, GOCO Hospitality developed a leading sanctuary in the Saxony Hotel’s historic Art Deco building. This facility boasts state-of-the-art fitness and movement studios with views over the Atlantic Ocean, luxury treatment rooms, advanced beauty services, an extensive thermal bathing area, and male and female grooming.
FEATURES • Spa: 1,300 m2 • Barber and beauty salon • 6 treatment rooms • 2 advanced beauty rooms • 1 spa suite • Hammam with heat experiences • Juice bar • Pharmacy • Gym • Mind and body studio overlooking the beach and ocean
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Faena Hotel, Buenos Aires • Inge Theron & Associates, London • Roman and Williams Buildings and Interiors, New York • Design for Leisure, Miami
THE RITZ-CARLTON MELBOURNE Melbourne, Australia • Opening in 2021 Work in progress PHASES
Perched atop the 60th level and surrounded by views of the river, the bay and the city, the spa at The RitzCarlton will be the highest in Australia. As a part of the luxury condominium, hotel and retail development in the cosmopolitan setting of Melbourne, the wellness component will comprise a six treatment room spa with a VIP suite, a fitness facility with private studio, and a full-height glass swimming pool where guests can take in Melbourne’s bay by day and stunning city lights by night.
FEATURES • Spa: 1,000 m2 • 5 treatment rooms • 1 spa suite • Express treatment zone • Gender-specific heat experiences • 2 vitality pools • Indoor swimming pool with pool lounging and shower facilities • Gym
• Mind and body studio
COLLABORATORS • Horwath HTL Health & Wellness, Bangkok • Far East Consortium, Melbourne • The Ritz-Carlton Hotel Company, Hong Kong • Cottee Parker Architects, Melbourne • BAR Studio, Melbourne 82
THE RITZ-CARLTON MUMBAI Mumbai, India • Opening in 2020 Work completed PHASES
In collaboration with world renowned interior designer Tony Chi & Associates, GOCO Hospitality is creating a luxury urban spa and leisure club that spans two floors in downtown Mumbai. Set to open in 2019, the spa will offer a diverse range of male grooming, female beauty, fitness and wellness treatments in a stunning setting that combines modern elegance with Indian heritage.
FEATURES • Spa: 2,500 m2 • 10 treatment rooms • 1 spa suite overlooking the pool and ocean • Barber and beauty salon • Health café • Vitality pool • Relaxation lounge • Gym and mind and body studio: 230 m2
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Oberoi Realty, Mumbai • The Ritz-Carlton Hotel Company, Hong Kong • Tony Chi & Associates, New York • KPF, New York • ARUP, Hong Kong • CKP Hospitality Consultants, Kuala Lumpur 83
THE RITZ-CARLTON NANYAN BAY Nanyan Bay, China Work completed PHASES
Located in Nanyan Bay, one of the most private beaches on the coastline of Hainan Island, the spa reflects a combination of rustic sophistication infused with a Spanish-Iberian touch. Designed to bring the lush outdoors into the interiors, the spa will cover an area of approximately 1,900 square metres.
FEATURES • Spa: 1,900 m2 • 8 treatment rooms • 1 spa suite • Outdoor vitality pool with relaxation area • Indoor vitality pool with heated loungers • Foot massage • Beauty salon and barber • Heat and water experiences • Tea lounge • Gym • Mind and body studio
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Hainan Golden Tide Tourist Industry Development Co., Ltd., Sanya • The Ritz-Carlton Hotel Group • Bensley Design Studio, Bangkok • Barr + Wray, Hong Kong
THE RITZ-CARLTON PERTH Perth, Australia • Operational since 2019 Work completed PHASES
Located on the 5th floor of The Ritz-Carlton hotel, the spa will be an integral part of a large multi-use lifestyle development in Perth, Australia. Overlooking the Swan River, the Elizabeth Quay development will comprise three towers of hotel, residences and retail. The spa will feature indoor gender-specific heat and thermal experiences and the fitness room incorporates state-of-the-art gym facilities next to the outdoor swimming pool.
FEATURES • • • • • • • • • •
Spa: 1,085 m2 3 treatment rooms 1 spa suite Relaxation and express treatment Gym Mind and body studio Bio sauna Finnish sauna 2 outdoor vitality pools Swimming pool with lounging area and shower facilities
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Far East Consortium, Melbourne • The Ritz-Carlton Hotel Company, Hong Kong • Johnson Group WA, Perth • Cottee Parker Architects, Melbourne • Lombard + Jack, Melbourne • Wood & Grieve Engineers, Melbourne
THE SPA Steigenberger Frankfurter Hof Frankfurt, Germany • Operational since 2013 Managed until December 2016 www.thespa.steigenberger.com PHASES ➊ ➋ ➌ ➍➎ GOCO Hospitality developed, and operated from 2013 to 2016, a high-end urban spa for Steigenberger Hotels & Resorts’ flagship hotel in Frankfurt. Unique services include a gentlemen’s barber — created in collaboration with HOMMAGE — a nail bar, advanced beauty treatments, a hammam experience along with sauna and steam cabins in thermal bathing areas, as well as a luxurious spa suite.
FEATURES • Spa: 1,000 m2 • Heat and water experiences with traditional hammam • 1 spa suite • 6 treatment rooms • Barber with 4 barber chairs and a private treatment room • Beauty salon with 2 advanced beauty rooms • Female beauty lab
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Steigenberger Hotel & Resorts, Frankfurt • Peter Silling & Associates, Cologne • Deckelmann Wellness, Hong Kong • HOMMAGE, Paris • Amala, Sulzberg • MBR, Bad Schlema
PROPERTY AWARDS World Spa & Wellness Awards, 2014 Nominee: Hotel Spa of the Year, Western Europe & Scandinavia European Hospitality Awards, 2013 Finalist: Best Hotel Spa of the Year, Europe SENSES Award, 2013 Best New Concept Spa
VICEROY AT OMBRIA RESORT ALGARVE Algarve, Portugal • Opening in 2022 Work completed www.viceroyhotelsandresorts.com/en/ algarve PHASES
Located only 30 minutes away from Faro, the Viceroy Algarve Golf Resort will have a total of 147 guestrooms and suites, 310 residential units, an 18-hole golf course, and a 1,200 square metre spa, which will feature a variety of thermal experiences, a beauty salon, as well as a mind and body studio.
FEATURES • 7 treatment rooms • 1 spa suite • 2 outdoor cabanas • Indoor vitality pool with relaxation lounges • Outdoor vitality pool • Herbal steam • Finnish sauna • Salt steam with 2 scrub rooms and 2 experiential showers • Beauty salon • Gym • Mind and body studio • Spa café
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Viceroy Hotels & Resorts, Abu Dhabi • WATG, London • Wimberly Interiors, New York • Ombria Resort, Algarve
VICEROY BOCAS DEL TORO PANAMA Bocas del Toro, Panama • Opening in 2022 Work completed www.viceroyhotelsandresorts.com/ panama PHASES
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Located off the Caribbean coast amongst an archipelago of tropical islands, the Viceroy Bocas del Toro Panama will have 186 guestrooms and residences and will feature 42 private overwater villas. Boasting exclusive tree house treatment rooms, luxurious overwater spa suite and exotic rainforest bathing, the spa will cover an area of approximately 1,000 square metres and feature modern and sophisticated facilities blending with its natural surroundings.
FEATURES • Spa: 1,080 m2 • 4 single treatment rooms • 2 double treatment rooms • 1 spa suite • 2 tree house treatment rooms • Rainforest outdoor bathing circuit • Beauty salon • Gym • Mind and body studio • Spa Café
COLLABORATORS • West Resort, S.A • Viceroy Hotels and Resorts, Miami • Zurcher Arquitectos, Costa Rica • Wimberly Interiors, New York
VICEROY LOS CABOS Los Cabos, Mexico • Operational since 2018 Work completed www.viceroyhotelsandresorts.com/loscabos PHASES
Looking out on the Sea of Cortés, The Viceroy Los Cabos offers 192 rooms surrounded by cinematic views around every turn – a modern oasis on the Mexican coast. The spa hosts a beauty lab, as well as a variety of heat and wet areas to delight the senses. Assorted treatment rooms are available for Natura Bissé rituals, including mani-pedis, hot-stone massages and reflexology.
FEATURES • Spa lockers for ladies: Vanity areas, showers, lockers and steam room
• Spa lockers for gentlemen: Vanity areas, showers, lockers and steam room • 7 single treatment rooms • 3 double treatment rooms • Beauty lab • Heat and water areas • Relaxation lounge
COLLABORATORS • Viceroy Hotel Group Limited, Los Angeles • VOA Architectos, Mexico City • Arquitechtura de Interiores, Guadalajara
PROPERTY AWARDS 2011 & 2012 Senses Award Winner Best Lifestyle Spa 2011 Asia Spa India Award Winner Best Spa Interiors 2010 Asia Spa Awards Runner up Best New Spa 2010 Condé Nast Traveler US Hot List
VIVANTA SURAJKUND, NCR New Delhi, India • Operational since 2010 Work completed https://www.vivantahotels.com/ en-in/vivanta-surajkund-ncr/ PHASES
Setting a new benchmark in the Indian spa industry, GOCO Hospitality developed and operated the award-winning spa for Claridges Hotels & Resorts, which offered a range of traditional and modern luxury spa treatments. Due to change of both the hotel operator and owner to the Taj Group, the management relationship with GOCO Hospitality was concluded in December 2012.
FEATURES • Wellness centre: 1,550 m2 • 10 treatment rooms • 1 spa suite • Beauty salon • Retail and relaxation lounge • Gym • Mind and body studio • Outdoor pool
COLLABORATORS • Claridges Hotels & Resorts, New Delhi • PIA Interior Co. Ltd, Bangkok • Barr + Wray, Dubai
WALDORF ASTORIA MALDIVES ITHAAFUSHI Republic of Maldives • Operational since 2019 Work completed www.waldorfastoria3.hilton.com/en/hotels/ maldives/waldorf-astoria-maldives-ithaafushiMLEONWA/index.htm PHASES ➊ ➋ ➌ ➃➄ Located in the Maldives, the Waldorf Astoria Ithaafushi Resort features 122 guest villas with unsurpassed views over the ocean, and a vast selection of food and beverage venues, including a healthy restaurant. The spa offers customised wellness programmes, indulgent treatments, and personal training.
FEATURES • 10 treatment villas, of which 4 are over water and 6 are nestled in the lush gardens • 8 couples’ treatment villas • 2 single treatment villas • Beauty salon • Gym • Mind and body studio • Outdoor yoga pavilion
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Hilton Hotels & Resorts, Singapore • Ithaafushi Investments Pvt Ltd., Maldives • Hotels & Resort Construction Pvt Ltd., Maldives • Highness Engineering Consultants, Doha
WALDORF ASTORIA XIAMEN Xiamen, China • Opening in 2021 Work in progress PHASES
The Waldorf Astoria Xiamen is centrally located in the vibrant urban centre of Xiamen. The spa will be located on the 4th floor with an outdoor terrace and has direct connection to the rooftop pool deck, making it an urban retreat destination of its own.
FEATURES • Spa: 964 m2 • 4 spa suites with thermal facilities and private terraces • Spacious gender-specific changing areas with heat and water experiences • Outdoor relaxation area • Male barber • Gym • Mind and body studio
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Paragon International, Xiamen • Hilton Hotels, Shanghai • Strickland Inc., Tokyo • Aedas Limited, Hong Kong • AB Concept, Hong Kong
WYNN PALACE Cotai, Macau • Operational since 2016 Work completed www.wynnpalace.com PHASES
Described by Wynn Resorts as its ‘single most important project’, Wynn Palace Cotai occupies a 21-hectare site on the reclaimed land between the islands of Taipa and Coloane. The spa celebrates the ‘art of wellbeing’, seamlessly integrating advanced beauty treatment, barber, luxurious spa suites and experiential retail outlets, creating a wellness experience that sets a new international benchmark.
FEATURES • Site area: 210,000 m2 • GFA: 2,800 m2 • 16 treatment rooms • 4 spa suites • Gender-specific heat and water experiences • Barber and beauty salon • Tea lounge • Juice bar • Gym • Foot massage relaxation area
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Wynn Resorts, Macau
ZULAL WELLNESS RESORT Doha, Qatar Work completed PHASES
Set to be the largest wellness destination in Qatar, Zulal Wellness Resort aims to bring attention to the luxurious exclusivity of Khasooma, a private coastal region found in the north of the country. The resort will be divided into two separate properties – an adults-only destination spa and wellness resort and a family wellness resort. GOCO Hospitality contributed to the Zulal Wellness Resort project by providing Market Research and Feasibility, Concept Development and Design & Technical Services.
FEATURES • Site area: 9.6 hectares • Destination Spa and Wellness Resort Accommodation • 60 villas • Family Wellness Resort Accommodation • 120 rooms • Conference facilities • Multiple F&B outlets • Extensive landscape and lagoon areas • Wellness programmes based on healing rituals and traditions
COLLABORATORS • Horwath HTL Health and Wellness, Bangkok • Qatar Foundation, Doha • Oxford University, Oxford • Stanford University, Stanford • Harvard University, Cambridge • GIFTS Research, Professor Bodeker • George Wong Design, New York City • Kerry Hill, Singapore
GLOBAL BRAND DEVELOPMENT Through our ability to create sustainable and profitable concepts, we ensure value for our stakeholders.
PARAMOUNT HOTELS & RESORTS GOCO Hospitality developed the Paramount Hotels & Resortsâ€™ wellness and fitness brand for both urban and resort locations globally, and we are now supporting Paramount Hotels & Resorts in their global rollout. Feel the serenity of Napa Valley, the vibrancy of Venice Beach, the trendiness of San Francisco and the glamour of Hollywood. This Californian-inspired environment personifies escape, mystery, simplicity and creativity, stimulating all of the five senses. Paramountâ€™s fitness and wellness brand is reserved for the health conscious and those drawn to the allure of a westcoast lifestyle. Treated just like their favourite stars, guests feel as if every one of their needs is met, leaving them completely relaxed and renewed. The experience combines superior international and local treatments, dedicated service and sophisticated spaces, fashioned into the ultimate wellness-driven entertaining journey, and adapted to their respective geographical locations.
BVLGARI HOTELS & RESORTS GOCO Hospitality is the preferred spa consulting partner of the brand, providing a range of services including audits, on-going operational guidance and support, concept development, design and technical services, pre-opening services and training.
EMAAR HOSPITALITY GOCO Hospitality is engaged to conceptualise Emaar wellness and spa developments in the Middle East as well as other projects internationally from initial concept development, design and technical services and operational support. Emaar Hospitality Groupâ€™s vision is to be recognised as the premier global provider of personal, innovative and memorable lifestyle experiences.
MGM HOSPITALITY GOCO Hospitality developed the MGM Hospitality and Resort SHO Spa brand and is exclusively delivering spa and wellness consultancy services to all new MGM Hospitality wellness and spa developments. Responsible for the global implementation of the spa brand values to all future development projects, GOCO Hospitality will also provide management team support, ensuring that all projects meet global MGM standards. GOCO Hospitality has worked with MGM Hospitality on over 10 of the new SHO Spas around the globe.
VICEROY HOTELS & RESORTS GOCO Hospitality is engaged to enhance and further develop the spa branding and design guidelines for Viceroy Hotels & Resorts. The new brand guidelines address additional program components including retail, beauty lab, advanced beauty rooms, spa suites and a variety of heat and water experiences, to be implemented in a number of newly developing Viceroy locations globally.
OUR TEAM Helping us to achieve our goals, bring our vision to life and uphold our mission are our extraordinary team of global professionals. Throughout all aspects of our service delivery we have the best and brightest in international talent aiding us in creating world-class wellness destinations. We are committed to: • Employing the best and brightest using the most appropriate and successful recruiting and interviewing screening processes • Providing and maintaining competitive compensation and benefits • Providing training, development and career advancement opportunities • Making every effort to promote from within, based on performance and job-related qualifications • Providing and maintaining a safe and sanitary working environment • Ensuring that management meets with team members in a spirit of harmony and cooperation, to discuss suggested improvements in working conditions, standards or practices
Founded in 2009 by Ingo Schweder, GOCO Hospitality boasts a dynamic team of talented individuals from 14 different nations, truly embodying one of our core values of celebrating diversity.
CPD – Master’s Program Cornell University, Ithaca, New York BA in Hotel Administration and Management Albrecht Dürer School, Düsseldorf, Germany Journalism & International Communication Studies Ludwig Maximilian University, Munich, Germany
Founder & Chief Executive Officer 102
From top: The Spa at Mandarin Oriental, Tokyo, Ananda in the Himalayas and The Oberoi Amarvilas
With more than 30 years’ worth of vital hospitality experience, across hotels, spas, retreats and wellness offerings, Ingo’s unique insight and standing as one of the world’s foremost hotel and wellness experts allows him to lead his handpicked team to continued success. In addition to the corporate headquarters in Bangkok, we also have regional offices in Los Angeles, Berlin and Shanghai, yielding a global team that collaborates on more than 25 international wellness projects per year, from destination retreats and wellness centres to spas. Leveraging a wealth of knowledge and a stellar reputation, Ingo recently joined forces with the Chairman of Horwath HTL, Robert Hecker, to launch Horwath HTL Health & Wellness, a groundbreaking venture that offers dedicated independent business consulting services targeted at the development of health and wellnessbased projects. The Horwath HTL Health & Wellness team are dedicated to master planning, market research, feasibility studies and operational concept development for health and wellness-based hotels and resorts, bathhouses, spa facilities and wellness centres. With Ingo at the helm as Founder and Managing Director, Horwath HTL Health & Wellness is looking forward to a bright future.
“Our team works toward a single goal – creating lasting success for the project and our clients.”
From 2000-2006 Ingo served as a member of the Operating Board of the Mandarin Oriental Hotel Group. During his tenure, he established the Mandarin Oriental Hotel Group’s Lifestyle Division from the ground up. Responsible for the worldwide operation, design and development of 15 spas on four continents, Mandarin Oriental’s strong holistic roots, unique leisure hospitality concept and wellness centres are credited to his ingenious vision.
During this period, Ingo won 2005’s ‘Spa Personality of the Year’ award for his visionary approach to the integration of wellness and leisure services in the hospitality industry, in addition to the ‘Spa Marketer of the Year’ award in 2006 for his innovative and effective marketing approaches. Under Ingo’s leadership, 2006 saw the Mandarin Oriental voted as ‘Best Spa Company’ by the European Spa Summit and SpaAsia Magazine. Ingo’s design and concept work for the group was also honoured with the prestigious ‘Gold Key Award’ at the ‘Excellence in Hospitality Design’ event held in New York City in 2007. Prior to Mandarin Oriental, Ingo was Managing Director of the Rafael Hotel Groups’ activities in South Asia. He co-founded Ananda In The Himalayas, India’s first destination wellness resort located in the birthplace of yoga and Ayurveda, Rishikesh. From 1996-1998 Ingo was the Group Director of Operations for Oberoi Hotels, where he headed the development of four new hotel projects: Cecil, Rajvilas, Udaivilas and Amarvilas, transforming the landscape of Indian Hospitality. Under Ingo’s stewardship, Oberoi Hotels became a globally recognised luxury hotel group and focused the world’s attention on Indian hospitality. For his work with Oberoi Hotels, the American Academy of Hospitality Sciences recognised him in 1998 with the ‘Hotelier of the Year’ award.
Master of Science in Architecture & Urban Design, Columbia University, New York, USA Master of Architecture, University of Hong Kong, Hong Kong
Bachelor of Arts (Arch Studies), University of Hong Kong, Hong Kong Registered Architect, Hong Kong Institute of Architects, Hong Kong Registered Architect, Architects Registration Board, Hong Kong AIA Associate Member, American Institute of Architects
LEED® Accredited Professional, U.S. Green Building Council As Group Director of Design & Development, Josephine is responsible for overall project management and delivery of GOCO Hospitality’s design & technical services from initial briefs, concept design, and technical services to site administration. As a licensed Architect and Urban Designer, Josephine has an extensive portfolio ranging from regional city planning, mixed-use developments, residential communities to hospitality projects across Asia.
Josephine was Vice-President and Director of Design at HOK International Ltd., and during that time the team won ‘Best Urban Design Firm of the Year 2007’, ‘AIA Sustainable Urban Design Award 2007’ and many other awards. Prior to joining GOCO Hospitality, Josephine was Head of Design at IMC Octave, project managing and designing a 70-key destination wellness retreat development in Suzhou, China. Josephine met Ingo collaborating at the Landmark Mandarin Oriental Hotel, a multiple award-winning project in Hong Kong.
“Working at GOCO with creative, passionate, and driven team members is a truly learning and rewarding experience. I am very honoured to be part of the team.” The Landmark Mandarin Oriental, Hong Kong
JOSEPHINE LEUNG Group Director - Design & Development 104
BA (Hons) Sport Science and Information Technology Canterbury Christ Church University FSMT Dip As Group Director – Operations, Clive applies his considerable operational experience to every aspect of project development, from market research to conceptualisation and preopening services, ensuring feasibility and operational viability throughout. In addition, he oversees the successful opening and management of all GOCO Hospitality-branded spas and retreats. Working for GOCO Hospitality in various roles since 2014, Clive first joined as General Manager of a GOCO wellness resort project in Beijing, China, before becoming the company’s Corporate General Manager. He then assumed the General Manager role at Glen Ivy Hot Springs, America’s oldest hot springs resort, for nearly four
years. Before joining GOCO Hospitality, Clive served for four years as Wellness Director and General Manager at Kamalaya Wellness Resort, a leading destination spa in Thailand. Clive led the resort in earning, amongst numerous other accolades, the highly esteemed 2014 title of “Destination Spa of the Year, Asia & Australasia” (World Spa Awards). Clive spent two years at the helm of The Spa at Mandarin Oriental Riviera Maya. Prior to this, Clive was the opening Spa Director at the Four Seasons Resort Provence at Terre Blanche and the opening Spa Director at Four Seasons Hotel Hampshire Spa. During his tenure, Condé Nast Traveler voted it “Best UK Hotel Spa”.
“GOCO truly believes in wellness hospitality. If you share this passion and would like to work with a dynamic team that is creating the future of lifestyle travel then this is the place for you.”
Group Director - Operations 105
Bachelor’s of Science in Hotel Administration (Real Estate Finance), Cornell University, USA Association Degree (Accounting & Finance), Les Roches School of Hotel Management, Switzerland As Director – Business Development for GOCO Hospitality, Fabricio is responsible for identifying and developing new business opportunities, as well as expanding the company’s branded spas and resorts portfolio. Through talented leadership, he directs the raising of capital and related structural work for future management contracts and investment projects. Fabricio also supervises the Horwath HTL Health and Wellness team in the conducting of market research and feasibility studies, bringing to the table his broad experience in the hospitality industry and in real estate investments.
Prior to joining GOCO Hospitality, Fabricio held positions at various leading hospitality and financial companies, raising and directing financial capital to achieve longterm strategic results. Fabricio was Director of Investments at Brazil Hospitality Group, the largest publicly traded hotel group in Brazil as well as Director of Development at Odebrecht Real Estate Development, Brazil’s largest conglomerate. Fabricio also worked in the United States for Citigroup, Ernst & Young and Westmont Hospitality Group. He holds degrees from Cornell University and the Les Roches Hotel Management School.
“It’s great to work with a group of like-minded individuals who dedicate themselves towards growing wellness tourism!”
FABRICIO MUZZIO Director - Business Development 106
ND Naturopathy, Master Herbalist & Iridologist, School of Natural Medicine, Boulder, Colorado, United States As Associate Director – Spa and Wellness, Nichola Roche brings over 18 years of experience in the wellness industry to the GOCO Hospitality team. With a background in naturopathy, Ayurveda, spa, reflexology and other holistic therapies, she has a unique perspective towards training and operational guidance of GOCO Spas in Europe, the Middle East and Asia-Pacific.
Additionally, her experience in management enables her to provide expert leadership and spa curation for all client and GOCObranded spas, retreats and clubs. Roche’s extensive background allows her to draw experience from numerous pre-opening, operational, marketing and creative assignments at some of the world’s most luxurious destinations.
“GOCO selects you for your passion and supports you to scale new heights and achieve a bigger milestone than you ever thought possible.”
Terma Linca Resort & Spa
Associate Director - Spa & Wellness 107
Bachelor of Business Administration, HEC Montreal, Quebec, Canada Christine is an accomplished sales and marketing professional with over 10 years experience in the hospitality industry. As Sales and Marketing Associate Director for GOCO Hospitality, she is responsible for the commercial and marketing strategy for the company’s wellness brands and consulting projects.
Prior to joining GOCO Hopsitality, Christine worked for diverse luxurious leading properties throughout Southeast Asia and the Caribbean, including one from the AccorHotels group. She is results-oriented and has a proven track record of generating revenue through prospecting, customer relationship management, negotiations and sales and marketing strategies.
“Talented, passionate, dedicated and fun: these are the team members of GOCO Hospitality, and to work with them is inspiring.”
Associate Director – Sales & Marketing Bachelor of Architecture, Rangsit University, Bangkok, Thailand
Diploma of Fashion Design, Chanapatana International Design Institute by Accademia Italiana, Bangkok, Thailand Member of The Association of Siamese Architects under Royal Patronage Member of Council of Thai Architects As Manager of Design & Technical Service, Kitiporn is responsible for overall project delivery of GOCO Hospitality’s design and technical services from initial briefs, adjacency, concept design, and technical services throughout the development process.
As a licensed Architect, Kitiporn has over 18 years of design experience working with international companies on a variety of projects ranging from hospitality, retail and high-end residential projects from initial master planning to construction documentation.
“I am so proud to be part of the GOCO Hospitality team. We have great teamwork and a great atmosphere in our office.”
KITIPORN CHANDA 108
Manager – Design & Technical Services
Bachelor of Science in Interior Design, Virginia Tech College of Architecture and Urban Studies, Virginia Inaugural WELL AP Workshop Participant With over ten years of dedicated spa and wellness design experience, Andrea has worked on an extensive array of projects around the world for some of the biggest names in hospitality. She brings an experienced eye to all of her design projects, ensuring that spa and wellness spaces are highly effective and meet
the demands of target guests. Her extensive experience allows her to develop solutions to even the toughest of design challenges. Andrea joins GOCO Hospitality from WTS International, where she spent 10 years working on spa and wellness projects for clients such as Wyndham
“It is a delight to work with this team, and refreshing to be challenged daily to look beyond what we already know, for with greater understanding we will have greater capacity to impact the face of global wellness.”
Manager – Design & Technical Services
Bachelor of Architecture, Khon Kaen University, Khon Kaen, Thailand Ratipan (New) Tussanapituk is passionate about creating better human wellbeing through the power of design. Her work skilfully combines beautiful aesthetics with a strong knowledge of functional requirements. She is constantly considering a project’s context and environment and enjoys creating enjoyable guest experiences through the engagement of the different senses.
As Manager of Design & Technical Services, New guides the progression of projects from conceptual design through to design development and construction. New is a trained and licensed architect with over 14 years’ experience in master planning, architecture and interior design for hospitality projects around the worldmaster planning stage through to construction documentation.
“Working at GOCO Hospitality is like working with your best friend. Everyone is always helpful, polite, honest and proactive and thinks positively which makes every working day wonderful.”
RATIPAN TUSSANAPITUK Manager – Design & Technical Services
ADVISORY BOARD GOCO Hospitality has an extensive network of senior hospitality, spa, health and design professionals as partners and as part of its advisory board who support us in the creation of visionary wellness hospitality projects.
PROFESSOR MARC COHEN
RMIT University Health Renovations Research Institute, Australia Chair of the Australasian Spa and Wellness Association
Managing Director – Horwath HTL Singapore
PROFESSOR GERARD BODEKER Oxford University Medical School, UK; School of Public Health Columbia University, New York, USA Oxford, UK New York, USA
GAMAL AZIZ President & CEO – MGM Mirage Hospitality
Las Vegas, USA
DAVID KEEN CEO – QUO Global Bangkok, Thailand
MATTHEW ALLISON Founder – Space Concepts Ltd. Taipei, Taiwan
MARTIN PALLEROS Founder – TIERRA Design Perth, Australia Bangkok, Thailand
SANDEEP WALIA Area VP - Europe, The RitzCarlton Hotel Company Frankfurt, Germany
DR. CHRISTOPHER JENSEN Managing Director – Trifermed London Ltd London, UK
Company Awards Global Spa & Wellness Summit, 2014 Infographic Competition Runner Up SpaChina Awards, 2012 Best Wellness Company of the Year SpaChina Awards, 2011 Best Wellness Company of the Year
GLOBAL RECOGNITION GOCO Hospitality has an exceptional award-winning track record for concept, operation and design innovation in wellness projects across the world.
Crystal Awards, Asia-Pacific, 2011 Spa Company of the Year Crystal Awards, Asia-Pacific, 2010 Nominee: Spa Company of the Year Crystal Awards, Asia-Pacific, 2009 Nominee: Spa Company of the Year
Property Awards Destination Deluxe Awards 2019 Medi-Spa Treatment of the Year • Dramatic Healing Skin Care by 111Skin, GOCO Spa Daios Cove World Spa Awards 2019 Ajman’s Best Hotel Spa • GOCO Spa Ajman Haute Grandeur Global Spa Awards 2019 Best Spa Design in the United Arab Emirates • GOCO Spa Ajman Best Destination Spa in Greece Best Luxury Spa in Greece • GOCO Spa Daios Cove Best Spa Manager in the Middle East • Rishi Bharadwaj, GOCO Spa Ajman Best Spa Manager in Europe • Eleni Papadopoulou, GOCO Spa Daios Cove World Luxury Spa Awards, 2019 Best Luxury Resort Spa in Greece • GOCO Spa Daios Cove World Luxury Spa Awards, 2019 Best Luxury Hotel Spa in Middle East & North Africa • GOCO Spa Ajman World Luxury Spa Awards, 2019 Best Luxury Mineral Spring Spa in North America • Glen Ivy Hot Springs World Luxury Spa Awards, 2018 Best Luxury Hotel Spa in Greece • GOCO Spa Daios Cove
World Luxury Spa Awards, 2018 Best Luxury Resort Spa in Italy • GOCO Spa Venice World Luxury Spa Awards, 2018 Best Luxury Hotel Spa in the UAE • GOCO Spa Ajman World Luxury Spa Awards, 2017 Best Luxury Mineral Spring Spa in North America • Glen Ivy Hot Springs World Spa Awards, 2017 Ajman’s Best Hotel Spa • GOCO Spa Ajman Italy’s Best Resort Spa • GOCO Spa Venice World Luxury Spa Awards, 2017 North America: Best Luxury Mineral Spring Spa • Glen Ivy Hot Springs: Continent Winner Middle East: Best Luxury Hotel Spa • GOCO Spa Ajman: Continent Winner Italy: Best Luxury Resort Spa • GOCO Spa Venice: Country Winner
World Spa Awards, 2016 Europe’s Best Resort Spa Italy’s Best Resort Spa • GOCO Spa Venice World Luxury Spa Awards, 2016 Best Luxury Resort Spa, Italy • GOCO Spa Venice World Spa & Wellness Awards, 2016 Finalist: Hotel Spa of the Year - Middle East and Africa • GOCO Spa Ajman Wellness Travel Awards, 2015 Best Beauty & Anti-Aging Best Wow Factor • GOCO Spa Venice SENSES Awards, 2015 Best New European Spa 2015 • GOCO Spa Venice World Spa & Wellness Awards, 2014 Nominee: Hotel Spa of the Year: Western Europe & Scandinavia • THE SPA at Steigenberger Frankfurter Hof
“As a company, GOCO Hospitality has been recognised as ‘Best Wellness Consultant Company’ by the SpaChina Awards two years consecutively and ‘Spa Consultant of the Year’ by Crystal Awards Asia-Pacific in 2011.“ 113
Further Property Awards Asia Spa Awards, 2010 Runner up: Best New Spa • The Claridges Spa Condé Nast Traveler, 2010 US Hot List • The Claridges Spa SpaFinder Readers’ Choice Awards, 2010 & 2009 Best Spa of Spain • SHA Wellness Clinic Luxury SpaFinder, 2009 Reader’s Choice Awards, Country Awards • The Landmark Mandarin Oriental, Hong Kong • Mandarin Oriental, Tokyo Mobile Travel Guide USA, 2009 Best Spas in America, 5 Star Award •T he Spa at Mandarin Oriental, New York Mobile Travel Guide USA, 2006 Top 10 International Spas • The Oriental Spa at The Oriental, Bangkok (Ranked No.5)
From left: Spa at the Landmark Mandarin Oriental Hong Kong, Spa at The Mandarin Oriental Dhara Dhevi, The Claridges Spa, The Spa at Mandarin Oriental New York, SHA WELLNESS CLINIC Spain, Vivanta by Taj India
Gallivanter’s Guide UK, 2006 Best Spa in a Hotel & Resort Worldwide • The Oriental Spa at The Oriental, Bangkok SpaAsia Magazine Singapore, 2006 Best Day Spa • Mandarin Oriental Tokyo • Best Destination Spa • Mandarin Oriental, Dhara Dhevi, Chiang Mai
Condé Nast Traveler UK, 2005 Top Global Spas • Mandarin Oriental Miami (Ranked No.1) • Mandarin Oriental New York (Ranked No.3) • Mandarin Oriental Bangkok (Ranked No.7) Condé Nast Traveler Spa Awards UK, 2005 Best Overseas Day Spa Worldwide • Mandarin Oriental Miami (Ranked No.2) • The Oriental Spa at The Oriental, Bangkok (Ranked No.5)
SpaAsia Magazine Singapore, 2005 Best Spa Retreat • Mandarin Oriental Dhara Dhevi, Chiang Mai Global Crystal Awards USA, 2005 Best Urban Hotel Spas • Mandarin Oriental Hyde Park London • Mandarin Oriental Miami • Mandarin Oriental New York • The Oriental Spa at The Oriental, Bangkok
2500 Glen Ivy Road, Temescal Valley, CA 92883 United States
Fasanenstrasse 63, Berlin 10719, Germany
37/10 Soi Langsuan, Phloen Chit Road Lumpini, Pathumwan, Bangkok 10330 Thailand
Unit 1605 Enterprise Square 228 Mei Yuan Road, JingAn District Shanghai, China 200070
Office +86 138 1861 9965
Office +49 172 892 5647
Office +66 2 252 6288
Office +86 138 1861 9965
GOCO Hospitality is a design-led company that creates superior projects through a harmonious blend of innovation, authenticity and local cul...
Published on Feb 28, 2019
GOCO Hospitality is a design-led company that creates superior projects through a harmonious blend of innovation, authenticity and local cul...