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Kim Davis Photography, Inc.

Let's Go! is published semiannually by CityBus. Š2014 by CityBus. All rights reserved. No part of this publication may be reproduced or duplicated without the prior written permission of CityBus. Let's Go! Newsletter, CityBus, 1250 Canal Road, P.O. Box 588, Lafayette, Indiana 47902-0588. Tonya Agnew, editor/designer; Kathy Mayer, writer (noted stories); Kim Davis, photographer (noted photos). Comments: 765-423-2666 or info@gocitybus.com. On the cover: A hybrid bus on the Silver Loop passes by the Purdue Memorial Union on a spring day. Kim Davis Photography, Inc.


2013 Record Ridership! A record number of passengers rode CityBus in 2013. System-wide, 5,459,000 riders boarded a CityBus bound for their destinations to work, school, appointments and shopping. This is a 2.5 percent increase over the previous record of 5,327,744 million riders in 2011. “Our record year demonstrates just how many members of our community rely on CityBus,” said Marty Sennett, general manager.

Taking people to work and school

“Recently the Indiana Department of Workforce Development announced improved unemployment numbers for the Lafayette area. More people are working, and many of them may not be able to afford cars," he said. "We’re helping them get to their jobs.” In addition, many riders are opting to utilize public transportation to save money and reduce their carbon footprint. Eliminating one personal vehicle and utilizing public transportation saves $9,700 annually and reduces a household’s carbon emissions by 10 percent to 30 percent, according to the American Public Transportation Association. In addition, in the 2012-13 academic year, Purdue University students, faculty and staff accounted for 41% of our total ridership.

Second-highest ridership in the state

CityBus ridership crossed the 4 million mark in 2004, and ridership has increased steadily since. CityBus has the second-highest ridership in the state. Only IndyGo in Indianapolis carries more riders. “We’re very proud of the service we provide to the community,” said Sennett. “Going forward, we’ll continue to look for ways to improve the routes and the overall experience for riders.”

Purdue University students board the bus at the stop near the Class of 1950 Lecture Hall. www.facebook.com/gocitybus

@gocitybus

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CityBus Center from the third floor of the Fountain Trust Co. building.

A bus drives through a banner at the Grand Opening event on Aug. 19, 2013.

The side of CityBus Center. 2 north www.gocitybus.com


Even During Festivals, CityBus Center the Hub

All photos on pages 2-3 by Kim Davis Photography, Inc.

Permanent location a plus for our riders

In years past, when crowds headed downtown for local festivals, CityBus moved its transfer operations for the day. Now, with the CityBus Transfer Center at Third and North streets, we can stay put, with no temporary change in location. If you’re headed to one of this summer’s festivals and events, CityBus is a great way to travel. On the calendar: May 24 ’Round the Fountain Art Fair June 14 Mosey Down Main Street June 21 Taste of Tippecanoe July 4 Stars and Stripes Celebration July 12 Riverfest July 12 Mosey Down Main Street July 18 Gallery Walk July 19 Dancing & Cruising in the Streets August 2 OUTfest August 9 Mosey Down Main Street August 23 Beers Across the Wabash August 23 Uptown Jazz & Blues Festival August 30 Global Fest August 30 Mosey Down Main Street Find details about these and other summer events at: www. lafayettewestlafayettedowntown.com.

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Kim Davis Photography, Inc.

Meals for 1,700 Begin with Daily CityBus Ride

Chris Lowery is one of many relying on CityBus to get to and from work.

To help feed thousands every day at Purdue University’s Ford Dining Court, Chris Lowery turns to CityBus—not for food, but transportation. Even though CityBus doesn’t supply food or serve meals, its dependable ride links Chris Lowery with his job at Ford Dining Court, where 1,700 meals are served each day to Purdue students and staff. “I live in Lafayette and ride CityBus five days a week to and from work,” says Lowery, 26, a six-year dining court employee. He clocks in by 9:30 a.m., begins breakfast cleanup, keeps the dishwasher running and works into the afternoon. “I like everything about it,” he says of his job in the 800-seat dining court, the largest on Purdue’s campus, with a menu of international cuisine, hamburgers, pizza, fresh vegetables, desserts and more. “I like my bosses and the people I work with,” Lowery says. “And I like what I do.” When dining court business slows in the summer, he works at a campus 4

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greenhouse. Steady employment and CityBus give Lowery the rewards of work and a way to save for special items. His most recent purchase: a soda-maker. “It’s actually pretty good,” he says. A Lafayette native, Lowery grew up the youngest in a family of six children. He likes volunteer work, too, and turns to CityBus to get to the Lafayette Family YMCA, where every Monday he folds towels. In his free time, Lowery loves sports—“I don’t like watching sports. I just like doing them,” he says. His favorites are bowling, basketball, flag football and golf. He regularly competes in Special Olympics, is active in the Tippy Vacation Club, and enjoys listening to oldies and country music. “CityBus gives me my independence,” he says. “I can go out whenever I want, and CityBus takes me anyplace I want to go.”


Kim Davis Photography, Inc.

Hi, Ho! Hi, Ho! It’s Off to Work She Goes At work or riding the bus, Jessica Winger is quick to smile at those she meets.

Two jobs keep Jessica Winger on the go. CityBus gets her there. If Jessica Winger, 22, were one of the famous seven who came home from work to find Snow White in their cottage, she’d be the one named Happy. Whether the Lafayette resident is assisting shoppers at Dollar Tree, helping those eating at Purdue’s Ford Dining Court or greeting fellow riders on CityBus, she’s got a smile on her face. What makes her happy? “I like to work and to meet new people,” the McCutcheon High School graduate says. Holding down two jobs suits her. “I’m a workaholic.” At Dollar Tree, she cashiers, stocks merchandise and cleans. What she most likes is helping customers. At the dining court, where she’s worked since 2010, she slices food, stocks, cleans and works at the Onthe-Go! Station, where diners choose food to take with them and eat later.

“I also teach students how to run the station,” Winger says. “I’m proud that I still work the same place I’ve worked since high school.” To get to and from both jobs, she rides CityBus, also her go-to transportation for trips to the movie theater or to visit and help family members. “I like to help them out by cleaning for them or getting them groceries,” she says. Riding CityBus is a bit of a social time for Winger. She enjoys seeing many of the same people each day, and she’s always got a smile ready. If she sees new people, and they seem open to it, she’ll say “Hello,” and maybe strike up a conversation. She also enjoys helping riders who may have questions. “If someone has a question, I try to help them out.” CityBus is a great transportation option, she says. “It’s really convenient. And it helps a lot of us.”

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You Know Her Voice, But Do You Know Her Face? Radio is like that. You recognize the voice, but what does that on-air personality look like? When Jan Simon isn’t sequestered in the basement of Elliott Hall of Music—where she is the morning classics host and producer for WBAA 101.3 FM—you might spot her on CityBus, traveling to and from work. Unless she speaks, you may not realize who she is. Chances are, though, she will say “Hello.” In the decade since she moved here and made CityBus her transportation choice, she’s befriended a lot of riders. “I meet people on the bus and know many on a first-name basis,” Simon says. “The drivers and people who ride are a good group.” Weekends, she’s often back on the bus, heading to a library for books and music CDs. Novels that take place in ancient Rome are her favorite. “And I like all kinds of music,” she says. Born in California, Simon grew up near Seattle, attended the University of Puget Sound and graduated from Pacific Lutheran University, majoring in music education. Travel and languages interest her; she’s mostly self-taught. “I get a thrill if I’m in another country and am able to ask directions and they understand me. If they respond very slowly, I can understand.” She’s especially enjoyed Italy and the Cook Islands, which are west of Tahiti. Wherever she lives or travels, she prefers public transportation, appreciating that she’s not contributing to greenhouse gases by driving a car. She likes that CityBus has invested in hybrids. “It’s very forward thinking. That means a lot to me.” In all her travels, she’s found, “CityBus is one of the cleanest and most dependable to ride.” Simon knows “a smattering of Italian, German and French,” so if you do spot her on CityBus, greet her with “Ciao,” “Hallo” or “Bonjour.”

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Kim Davis Photography, Inc.

Jan Simon’s “radio voice” can be heard on WBAA and when she greets other CityBus riders who join her on morning and evening commutes. www.facebook.com/gocitybus

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Teens Research, Advocate for CityBus Route Improvements

Aubrey Moss (left), Jalil Whitesides (right) and Desiree Jack (not pictured) picked proposed CityBus route revisions for a class project at Oakland High School. 8

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Look at the way things are. See if changes are needed. Then advocate for them. That’s the lesson three Oakland High School students learned as they participated in Project Citizen. The personal is political, the saying goes. When three Oakland High School students learned that their colleagues could participate more in after-school and weekend activities if CityBus modified some route times, they got to work. “We did a lot of research,” says Aubrey Moss, who participated in the project with Desiree Jack and Jalil Whitesides. “We talked to riders and asked about route needs, the times and routes they ride, and how long buses should run on weekends.” Next came discussions with CityBus personnel, suggested recommendations and the success of seeing some of them adopted. Tackling a community need of their choice was a requirement of their Oakland government class, and it included participating in the Project Citizen Showcase in the Purdue College of Education James F. Ackerman Center for Democratic Citizenship. The three prepared a poster showcasing their findings and recommendations, and gave a presentation at Purdue. “The judges said we did a good job, had good research and gave a good demonstration,” Moss says. CityBus Manager of Development Tonya Agnew agrees. “These students took time to ride the buses, talk with other riders and put together their proposal. They did a good job with their project, and their interest and willingness to do some of the groundwork led to changes that positively impact our riders.” For Moss, the project was a lesson in getting involved and leading change. “I liked the project, and I learned a lot,” she says. “It was a good experience because I never did anything like this before. I think I did pretty well with it.” Equally important, she says, she could do something similar when she sees a need in the future. www.facebook.com/gocitybus

@gocitybus

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CityBus Route Changes Equal Improved Service 1A, 6A, 6B and 9 modified.

Riders who regularly use the 6A route will now have later weekday evening service and Sunday service from CityBus Center downtown to Walmart on Veterans Memorial Pkwy. 10

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CityBus route changes, scheduled to begin on Monday, May 12, affect routes 1A, 6A, 6B and 9. Changes include later weekday evening service and new Sunday service on 6A, reversal of route direction for 6B, a minor change to the 1A route near S. Creasy Lane and IN 38, and the elimination of route 9.

Rider input

“In November 2013 we surveyed our riders on three routes—6A 4th Street, 6B S. 18th Street, and 9 Ready2Go—and asked if they needed service outside of what we are already providing,” said Marty Sennett, general manager. “The respondents overwhelmingly requested later evening and Sunday service. We took a hard look at routes on the south side of Lafayette and came up with an efficient way to deliver the requested service.” In addition to onboard and online rider surveys, CityBus also hosted two public feedback sessions and two public hearings where riders could learn about the proposed route changes, ask questions and provide input. Ridership and bus stop usage data were weighed in determining where to alter routes. The data clearly indicated route 9 was the least-used route. The area formerly served by route 9—Twyckenham Blvd. and Brady Lane to Ivy Tech—will now be served

by 1A, 3 and 6A. The elimination of route 9 allows CityBus to increase the number of service hours on route 6A by almost 40 percent. With the route changes, CityBus will now offer a stop at Concord Road and Olympia Drive—providing riders access to a number of businesses and organizations including Food Finders Food Bank.

Where to find out more

Riders can find the new route details on the CityBus website (www. gocitybus.com), at the CityBus Center and CityBus administrative offices, and on any bus. Until the new permanent bus stops are installed, riders should look for temporary, laminated signs designating the new stops. For help finding the closest stop, riders can download the CityBus mobile app to a smartphone by searching for "DoubleMap" in the app store (Android or Apple). If a smartphone is unavailable, the app can also be viewed online at: http://citybus.doublemap.com/map For further assistance, riders can use MyRide (http://bit.ly/QfkBPE), My Bus (http://bit.ly/RokK4p) or call 765742-7433. “These changes allow us to better serve a broad range of riders while offering the improved service they need to get to work, school, appointments and shopping,” Sennett said.

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O’Leary: Serving CityBus Riders Since 1984 1984 was a year of milestones: Purdue beat Notre Dame in the first football game in the new Hoosier Dome, “Terms of Endearment” won Best Picture, Prince topped the music charts with “When Doves Cry,” and Lois O’Leary began her career with CityBus.

Kim Davis Photography, Inc.

Growing up the third of seven children in Montmorenci, O’Leary learned about commitment and a strong work ethic from her mother, a homemaker, and father, who put in 40 years at Alcoa. She has 10 years to go at CityBus to top his employment record, and she’s likely to achieve it. “I’m not ready to retire yet,” says the 1969 Benton Central graduate. Learning, too, has been a lifelong endeavor. “I’ve taken some online college courses, and now I’m taking a computer training class,” she says. “It keeps my mind busy.” She likes reading mysteries and enjoys the front porch swing at her home, where fragrant lilacs, her favorite flowers, bloom nearby. At CityBus, she works in customer service, selling tokens and passes, sharing route information and helping riders navigate their commutes. When she started in 1984, she worked in CityBus offices at 312 Main St., which is now La Scala restaurant. When the Big Four Depot was moved to Riehle Plaza in the mid-1990s and became the community’s transportation center, she moved to CityBus offices there. Last year, she got new digs in the recently opened CityBus Center. She’s on the job from 7 a.m. to 3 p.m. weekdays, riding CityBus to and from work. It’s the perfect career, because she loves helping people. “It’s an interesting job, a great job,” she says. “I love to greet people, and there are so many I know.” Her 30 years—and counting—is an accomplishment, she agrees. It fits her early life lessons and today’s belief: “Stay with something.” 12

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Lois O'Leary provides directions, answers questions and sells bus passes at CityBus Center. www.facebook.com/gocitybus

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Leonard Gath

What is your position at CityBus? A Level Mechanic How many years have you been at CityBus? 12 years What are your current job duties? • Identify malfunctions by diagnosing mechanical and electronic problems of major components, such as diesel engines, heavyduty transmissions, air suspensions, and air conditioning systems • Perform on-the-road service calls for disabled vehicles

What do you enjoy most about working at CityBus? Fleet maintenance is challenging as there are many problems encountered considering the number of hours that the buses are operating and the number of daily riders who use the service. It is also rewarding in the sense that making repairs to a bus returns it to service so people can get to work, an appointment or class. Additionally, I like working with a group of people who are committed to operating and maintaing the buses in a professional manner so that the community at large can do what they need to do to keep moving Lafayette and West Lafayette forward.

What do you do in your spare time?

My time recently has been devoted to completing a bachelor's degree in organizational leadership and supervision from Purdue University. I also enjoy spending time with my family, reading and riding my motorcycle. 14

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Leonard Gath


Derek Streeter

What is your position at CityBus? Bus Operator How many years have you been at CityBus? 6.5 years What do you enjoy most about working at CityBus? • Learning from riders the events in their lives that shaped them • The feeling of freedom that comes with driving • Relationships with other CityBus employees—a remarkably diverse group with a lot to offer

What do you do in your spare time?

• Weight training • Construction—especially using old materials that I can salvage and save from destruction • Volunteer as a CASA (Court Appointed Special Advocate) for abused and neglected children. In my work with CASA, I support children who really need it, and I have noticed that simple, predictable, unconditional love works for these and all children. The magic is not in what I give, but in what it reveals to the children—that they have value, uniqueness, a capacity for love and innate abilities, and that they are lovelable. Kids will probably forget what the CASA does, but not how the CASA made them feel. I also enjoy the stimulating challenges interacting with caseworkers, service providers, physicians, theraps, parents and legal professionals. www.facebook.com/gocitybus

@gocitybus

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Where's the Bus?

Four minutes can feel like forty when you're waiting for the bus. You stand there wondering, "Where's the bus?" Our official mobile app and other real-time information tools will help answer that question, and soon you'll say, "Here comes the bus!"

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DOUBLEMAP

View the buses on a map in real-time on your smartphone with our official mobile app. Download the app to your smartphone or mobile device (Apple or Android) by searching "DoubleMap" in the app store. Once downloaded, open the app and select "CityBus of Lafayette" to view the buses. The app includes an announcements section below the list of routes, where detours and alerts are noted. A web-based version is also available for those without a smartphone or those who would like to view it on a desktop computer. Go to: http://citybus.doublemap.com.

MYRIDE

Access real-time bus data with the Quick Code on the bus stop sign. MyRideWEB estimates the time the next bus will depart from any bus stop based on the location of the bus using GPS. Enter the MyRide Quickcode (BUS###), address, street intersection or landmark and receive the next bus times for all of the routes serviced at that stop. Go to: www.gocitybus.com/myrideweb.html.

MY BUS

Access real-time bus data, alerts, schedules and a trip planner. Go to http://bus.gocitybus.com.

TEXT

Get arrival times via text/SMS. Text your stop number and route to RT4 and receive the next three bus departure times for any given stop. 1. Find the bus stop ID (BUS###) on the sign. 2. Text “RT4� followed by the bus stop ID and route to 41411 (carrier charges may apply). Example: If you are at stop BUS389 on route 1B, you would text RT4 BUS389 1B to 41411. 3. Receive next three departure times via text. To refresh departure times, simply reply "R" to the text received from RT4.

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Training for Travel What is Travel Training?

Travel Training is a free program that teaches people how to ride to and from their destinations on CityBus. Travel Training is not intended to replace occupational therapy needed by certain riders, but it will help those who need a little extra assistance navigating the routes.

Who can use the service?

Anyone interested in learning how to ride CityBus can request help.

How is help requested?

Contact Katy Dietrich, outreach coordinator/travel trainer, at least one week in advance. Training hours are Monday to Friday, 9 a.m. to 5 p.m. Katy will teach you how to plan your trips, use tools to make your trip easier, and get to and from your destination. She can ride with you to your destination and back if needed.

Contact Katy today!

Phone: 765-420-2957 Email: katy@gocitybus.com

Wishing for more from your advertising? Include CityBus in your advertising plan! Find out more at www.gocitybus.com/advertising.html or contact Tonya Agnew, manager of development, at 765-423-2666 or tonya@gocitybus.com. 18

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Let's Go! - Spring/Summer 2014