representatives were often challenging. Of those that rated the Census partner helpful, 67% cited working very closely with them. Virtually all of the MCEF grantees received materials from the Census, of those, 15 reported that they received the materials on time. A majority of respondents -92%-claimed the materials were useful, in particular translated materials. While there was substantial collaboration between the Census offices and community organizations, grantees voiced various ways in which collaborations could be more effective.
Specific Challenges and Recommendations Other groups raised serious concerns about the confusion in the field regarding muliple census forms and streets or buildings that did not receive forms. Often groups themselves were confused about the process and the different stages of enumeration. While the MCEF consultant and others attempted to provide up-dodate information, often the Census Bureau was late in conveying updates or changes in census methodologies. More communication with regional Census offices could prevent or alleviate confusion on the ground and help the Census get a more fuller count.
Grantee Challenges
“We were not designated as a QAC site after initial indications that we would be” “It took a while to get materials in some of the necessary languages and to get materials in general. Once they started coming en-mass, they were timely and helpful, but it would have been helpful for them to get started sooner” “Language guides from the census website were extremely helpful. Took a while for videos and PSAs in a downloadable format to show up, but when they did they were good. Local Partner specialists was hopeless. Never got back to us. Very frustrating” “The most important materials, in language Census forms, were very difficult for people to get a hold of”
Recommendations for the Census Bureau ! Establish clear lines of communication through electronic media and erequests ! Communicate clearly the processes for becoming a CENSUS Partner, CCC, Be Counted Site, and QAC ! Systematized order request form should be used to request outreach materials to ensure accurate and timely receipt of materials ! Better coordination between Census Bureau, local officials, and community groups ! Training of local partnership specialist, in particular on how to work best with local partners and community organizations ! Establish a local advisory group made up of community organizational representatives to help facilitate flow of information and relationship with community partners
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