Page 11


Retail inMotion expands work with LATAM The LSG Group announced February 15, it introduced a new service model on LATAM Airlines domestic flights in Colombia. The new onboard retail concept is part of a larger agreement between LATAM Airlines Group and Retail inMotion Latin America that will cover domestic flights in Argentina, Chile, Colombia, Ecuador and Peru. The new concept will be implemented gradually in the first half of this year. Retail inMotion will provide the airline with its proprietary software for an end-toend inflight retail technology platform. In addition, Retail inMotion will administrate food and beverage services for LATAM Airlines Group in those markets. “This extensive, fully-outsourced contract with LATAM Airlines is an overwhelming confirmation of Retail inMotion’s innovative and flexible solutions and clearly positions us as the onboard retail market leader in Latin America,” said Stefan Patermann, CCO Retail inMotion. “Our team is very pleased to use our profound expertise in this dynamic industry to bring LATAM a world-class service.” LATAM offers flights to approximately 140 destinations in 25 countries. LSG Sky Chefs is the current provider of traditional catering services for LATAM in various locations, including domestic flights in Chile.

airberlin adds cities to restaurant service

Passengers on airberlin’s long-haul flights from Dusseldorf and flights from New York and Abu Dhabi can now order restaurant meals in advance on the carrier’s airgusto restaurant service. The service is available for passengers in Economy Class who order the meals no later than 12 hours before the flight. They can choose from a selection of more than 20 meals from 17 restaurants. The meals are prepared by airline catering chefs using the original meals recipes. Among the offerings is the Menta Cucina Italiana dish. A restaurant called Seoul offers Korean cuisine on flights from Dusseldorf. In New York, Burger Joint has offered an American style hamburger while macaroni and cheese is offered from Macbar. In Abu Dhabi, airgusto meals are Tuscan selection from Circo and Lebanese meals from Byblos. The three course meals range from €19 to €39 (US$20 to $41). To order the meals, airberlin uses a company called iFLEAT, which provides passenger with a free app. The company, founded by former gategroup executive Jaap Roukens who teamed with airberlin in October of last year with partnerships with five Berlin restaurants. At this year’s WTCE iFleat will be exhibiting. “I firmly believe iFLEAT is a game changer when it comes to the passenger experience,” said Roukens. “It’s simple to set up, easy to operate and most importantly, offers travelers a large election of tasty restaurant food delivered by the cabin crew to the comfort of their plane seats.”

Sauerbraten in on the menu on airberlin flights from Dusseldorf

Hong Kong Airlines unveils new amenity kits for long haul flights Hong Kong Airlines has rolled out its new amenity kits for all long haul flights, to both Business Class and Economy Class passengers. The airline has partnered with in-flight experience specialists Clip and local design house Ricebowl Republic to create the new Business Class amenity kits. The set of four individual amenity kit bags feature iconic symbols of Hong Kong; the Star Ferry, the historic rickshaw, the tram and Hong Kong city skyline, and represent different facets of Hong Kong heritage and culture. The simple and understated outer design when opened, is contrasted by an eye-catching patterned lining on the inside, creating a visual surprise making the bag design even more unique. The Business Class amenity kit includes specially designed eye masks and socks together with ear plugs, a dental set as well as shea butter ultra-rich lip balm and hand cream from French skincare brand L’OCCITANE. Economy Class passengers on long haul flights receive a light amenity pack including an eye mask, socks, earplug, and dental set in a branded drawstring bag.

Hong Kong Airlines new kits designed by Hong Kong-based CLIP  |  PAX INTERNATIONAL  |  11

PAX WTCE Hamburg March/April 2017  
PAX WTCE Hamburg March/April 2017