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EDITOR’S LETTER

PAX International 26 Pearl Street, Mississauga, Ontario L5M 1X2, Canada Tel: (1 905) 821-3344 Fax: (1 905) 821-2777 website: www.pax-intl.com

PUBLISHER Aijaz Khan E-mail: aijaz@globalmarketingcom.ca

EDITORIAL OFFICES Rick Lundstrom, Editor-in-Chief PAX International 723 Jefferson Street, NE Minneapolis, MN 55413, USA Tel: (1 612) 378-0862 Fax: (1 612) 378-0852 E-mail: rick@pax-intl.com Rachel Debling, Editor Tel: (1 905) 821-3344 x21 E-mail: rachel@pax-intl.com Ash Khan, Social Media Coordinator Tel: (1 905) 821-3344 x30 E-mail: ash@pax-intl.com CONTRIBUTORS Heather Eason Mary Jane Pittilla Simon Ward

A R T D E PA R T M E N T Jessica Hearn, Art Director E-mail: jessica@globalmarketingcom.ca

ADVERTISING OFFICES Kevin Greene, Advertising and Marketing Manager Tel: (1 905) 821-3344 x31 E-mail: kevin@pax-intl.com PAX International and PAX Tech are published a total

Come on, get happy L

et’s get existential for a minute: what is happiness? When looked at objectively, this state of mind can have different definitions, depending on the context and catalyst for said emotion. Some days the status quo will be enough to put a smile on one’s face; think of the joy you get from your morning routine or a tried-and-true holiday card from a family member. Other days it takes something unforeseen to jolt that sense of contentment – a surprise bouquet of flowers or a call from a long-last friend might do the trick. In the air, passenger happiness can be found somewhere in the inbetween, or at least in a melding of the two. When it comes to quality and maintaining high standards, consistency is key. But for those personal touches – whether it’s an IFE system that takes into consideration a passenger’s previous viewing habits or the introduction of an unexplored brand in an amenity kit – airline guests should always expect the unexpected. That’s one of the talking points we examine in this special digital issue: how fresh offerings and new partnerships can help airlines stay at the front of mind of their passengers. We go head-to-head with several suppliers, including Kaelis, Albéa, RMT Global Partners and FORMIA, on what makes them stand out in the crowd, and chat with airlines like Icelandair and WestJet about their latest projects. Of course, sustainability is also a running theme throughout these pages – not surprising to those in-the-know. Up next we’ll be taking a look at the Asian market in our June 2019 special digital issue. In the meantime, dive in, read up and sound off – the team here at PAX can’t wait to hear your feedback.

of 10 times a year (January/February, March/April, May, June, July, September, October, December) by PAX International, 26 Pearl Street, Mississauga, Ontario L5M 1X2, Canada. International Distribution. Subscriptions: $200 for one year; $300 for two years; $400 for three years. Art and photographs will not be returned unless accompanied by return postage. The views expressed in this magazine do not necessarily reflect the views and opinions of the publisher or editor. All rights reserved. Nothing may be reprinted in whole or in part without written permission from the publisher. © PAX International magazine

ISSN 1206-5714 Key title: Pax International

Rachel Debling Managing Editor PAX International

PAX-INTL.COM  

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Profile for Global Marketing Company Ltd

PAX Amenities and Comfort Digital Issue 2019  

PAX Amenities and Comfort Digital Issue 2019