Mpumalanga Business 2021-22

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INTERVIEW

Helping small business become viable and more competitive Seda Mpumalanga Provincial Manager Mashiba Kgole explains how targeted interventions and specific support programmes help SMMEs grow.

Provincial Manager Mashiba Kgole

BIOGRAPHY Mashiba Kgole has more than 17 years experience in the SMME development sector. He holds a National Diploma and BTech Degree in Chemical Engineering, certificates in Change Leadership Management, Outcomes Based and Performance Monitoring and Evaluation, as well as an international best-practice exposure programme on SMME development from SMEA in Taiwan. MPUMALANGA BUSINESS 2021/22

Please tell us about the Seda Mpumalanga network. Seda Mpumalanga is one of the nine provincial structures that are responsible for the delivery of Seda programmes, products and services. The provincial network is made up of a Provincial Office and five branches. The Provincial Office has the responsibility to manage, coordinate and support the entire network in the province and the branches are the delivery points where small enterprises can access Seda’s services. In addition to the branches, Seda is co-locating with partners in those areas where we currently do not have offices. The establishment of co-location points ensures that Seda has a presence in all the municipalities in the province. Currently, the province has 13 sites with various partners in different local municipalities. These points improve service provision in townships and rural areas where we have no offices. How is Seda improving SMME and co-operative growth in Mpumalanga? Seda supports the development and growth of SMMEs and cooperatives through an assortment of business development services (BDS). These services aim to provide solutions related to various business functions. We provide small businesses with the following services: business-related information, advice, consultancy, training and mentorship support. Through the Seda Technology Programme, Seda provides technology transfer, business and technology incubation services, as well as incentives for management systems implementation (such as ISO9001, ISO14001, OHSAS 18001), product testing and certification. What is Seda’s role in ensuring business competitiveness and viability? Seda is playing a key role in the delivery of business development interventions to support small businesses to improve their competitiveness and viability. Seda aims to establish a long-term relationship with clients. Prior to embarking on any intervention, a Seda practitioner assesses the needs of the client. Based on the assessment results the client, together with the Seda practitioner, drafts a development plan with specific development interventions. These services are delivered to

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