see money differently
RELATIONSHIPS AND UNDERSTANDING CLIENT NEEDS ARE KEY, SAYS EXPERT
oderick Lubisi, Nedbank’s Provincial General Manager for Limpopo and Mpumalanga, explains how new brand values built on the bank’s expertise can benefit Nedbank clients, especially in what is now ‘the new normal’.
'Nedbank has continued to deliver on its brand promise, which is to use our financial expertise to do good for individuals, families, businesses and communities in which we operate. Our client-centred strategy has enabled us to reach out to our individual and business clients in times of need during the Covid-19 national lockdown,' he says. The Nedbank Contact Centre and advanced digital innovation, including the awardwinning Nedbank Money app, enabled the bank to continue serving clients in the comfort of their homes. It brought convenience to clients and helped them to comply with lockdown regulations. Lubisi says that for small- and mediumbusiness clients, Nedbank continues to deliver end-to-end solutions through a dedicated business manager. ‘Our business managers are supported by a team of experts across the bank to deliver seamless
Our client-centred strategy has enabled us to reach out to our individual and business clients in times of need …
banking solutions. Our bigger-picture business approach ensures that we are able to take a holistic view of the business by understanding the vision, cashflow cycle, and transactional and capital expenditure needs of the business. This way, we become trusted advisors to the business owners who strive to grow their business.’
‘We encourage you to see money differently with the bigger-picture approach offered by Nedbank Business Banking, and to take advantage of our one-stop banking service in Limpopo, Mpumalanga and beyond,’ Lubisi says. To take your business to the next level or for more information about Nedbank’s specialised service offering, email Loderick Lubisi at firstname.lastname@example.org or visit www.nedbank.co.za/business.